# Navigator DMS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Navigator DMS Software - reviews, pricing plans, popular comparisons to other Auto Dealer products and more. Source: https://www.capterra.com/p/10002072/Navigator-DMS --- # Navigator DMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Navigator DMS ## What is Navigator DMS? Helps you make your dealership more Efficient, Deliver higher levels of Customer Service and generate more profit! Navigator Dealer Management System for Car, Van, Motorhome and Caravan Dealerships. Providing full functionality across departments ranging from :- - CRM - Vehicle Stock Management and Invoicing - Workshop Loading and Invoicing - Parts and Retail Shop Stock control - Marketing - Accounting - Third party interfaces ## What is Navigator DMS used for? [Auto Dealer](https://www.capterra.com/auto-dealer-software/)[Auto Dealer Accounting](https://www.capterra.com/auto-dealer-accounting-software/)[Auto Body](https://www.capterra.com/auto-body-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £50 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Navigator DMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.dmsnavigator.com&name=Navigator DMS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Navigator DMS 3.8 (5) VS. [4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/) Starting Price £50 Per User, Per Month Starting Price $199 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (5) Ease Of Use 4.5 (62) Value For Money 4.0 (4) Value For Money 4.3 (62) Customer Service 3.5 (4) Customer Service 4.5 (62) ## Navigator DMS alternatives [Autorox](https://www.capterra.com/p/184222/Autrorox/) [4.8 (62)](https://www.capterra.com/p/184222/Autrorox/reviews/) Starting price $899.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184222/Autrorox/) Highest Rated [CAMS DMS](https://www.capterra.com/p/151300/CAMS-Dealership-Management-System/) [4.9 (28)](https://www.capterra.com/p/151300/CAMS-Dealership-Management-System/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151300/CAMS-Dealership-Management-System/) [Tiremaster](https://www.capterra.com/p/129784/AutoRepairMaster-POS/) [3.0 (1)](https://www.capterra.com/p/129784/AutoRepairMaster-POS/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/129784/AutoRepairMaster-POS/) [OEC](https://www.capterra.com/p/228125/OEConnection/) [0.0](https://www.capterra.com/p/228125/OEConnection/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/228125/OEConnection/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Financing Management 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Financing arranged by the dealership For Automotive Dealerships 3.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important For automotive/car dealerships Reporting/Analytics 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Service Department 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Manage in-house automobile service department Payment Collection 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Tracking, managing, and initiating the transfer of funds for overdue customer payments Inventory Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Navigator DMS 41 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Manage and track all internal and external communication conducted via calls, email, text, or chat Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Customize contracts and forms to collect specific information Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Manage, store and organize emails within the system or via third-party apps Financing arranged by the dealership For automotive/car dealerships Store, manage and track all forms in a centralized location Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Automatically identify and save contact information of potential customers Store information about leads or contacts and track, manage and nurture them throughout the sales process For new car dealerships Tracking, managing, and initiating the transfer of funds for overdue customer payments Track and manage the profit margin between the cost of a product and its selling price. Generate quotes or estimates for customers Analyze and gain insights into data in real-time Active reporting of data and metrics Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track and monitor operations on the sales floor Reports specific to sales analysis for trends and strategies Manage in-house automobile service department Manage the buying, selling, and holding of stocks Set up connections to third-party platforms to improve business processes For used/pre-owned car dealerships Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.2 (5) 4.2 Based on 5 reviews ## Pricing Value for money 4.0 (4) Basic £50.00 Per User,Per Month Value for money 4.0 (4) 4.0 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (4) 3.5 Based on 4 reviews ## User reviews Overall rating 3.8 Based on 5 reviews Filter by rating 5(2) 4(2) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent MH Mike H. Accountant Retail ### "DMS Navigator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2022 DMS Navigator is great value for money. It helped us slim our admin costs significantly. Pros We have been using DMS Navigator since 2014.Its a great complete system. Sales prospecting, vehicle invoicing, service job cards and service invoicing, parts stock, accounting and marketing all in one system. Only having to look at one system makes life so much easier. Cons Updates are free which is great, but when things aren't thoroughly checked before going live and we have issues is very frustrating! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 28, 2022 Thanks for the review ! We've been updating our testing and release processes for 2023, which we hope will reduce the annoying issues that occur from time to time when updates are set out ! We would love to hear how this feels for our users! CB Chris B. Manager Automotive ### "4 month use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 December 13, 2022 Both \[SENSITIVE CONTENT\]l were excellent at holding our hands throughout the whole time of the implementation. Daniel's knowledge on the system is second to none and if by any chance there was a question he could n't answer he always found out. We feel a little lost not having contact with them now. Pros The integrated accounts system is excellent. The workshop/invoicing is very good Cons Not having quotations available within Workshop. Parts system is very rigid there is no availability to allow say one part that you will never use again to be created without having to go through every step and again same when preparing a quotation Reasons for choosing Navigator DMS have used before in another dealership and price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 28, 2022 Hi Chris Thanks for the review - your issue with the Parts system is noted! Watch out for an update shortly which allows parts to be quickly created at the point of quotation! JG Joanne G. accounts Automotive ### "accounts review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 December 13, 2022 Navigator is difficult if anything goes wrong as it's hard to un-do mistakes Pros Easy to read screens and easy to read reports Cons System assumes nothing ever goes wrong and you can't transfer between accounts Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 23, 2023 I'm hoping our team were able to contact you, discuss and help resolve the moving between accounts item. Many thanks for your feedback CL colin l. Service Manager Automotive ### "A DMS that is easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2022 Since we have changed to Navigator my job has become a lot easier and all my staff find it easy to use Pros The software is easy to use and understand. It has made my job a Service Manager a lot easier than using our old DMS Cons You can't kid the system. It is very much a matter of fact Reasons for choosing Navigator DMS Cost and ease of use and reviews Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 28, 2022 Great to see that Navigator is helping you do your job ! RW Rob W. Director Machinery ### "not that impressed with support or product" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 13, 2022 Not great at solving problems Pros not a lot You need to move the system in line with other systems \[SENSITIVE CONTENT\] does not email us back. Cons way customers are set up \[SENSITIVE CONTENT\] does not email us back. Reasons for choosing Navigator DMS sales process was good Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 28, 2022 Really disappointed to see that your experience with Navigator has not been as good as for many of our other customers. I've asked our Customer Success Team to contact you to see if they can identify what the core of the issue is and if they can help you to gain more of your use of Navigator. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)