# OmniOmni Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about OmniOmni Software - reviews, pricing plans, popular comparisons to other Live Chat products and more. Source: https://www.capterra.com/p/10002073/OmniOmni --- # OmniOmni Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) OmniOmni ## What is OmniOmni? Boost your sales and support your clients using messengers and social networks: WhatsApp, Telegram, Facebook Messenger, Instagram, Viber and other external channels. We offer options such as chatbot builder, website widget, CRM and AI integration and bulk messaging. We also provide 24/7 technical support, a free 7-days trial, and prepaid discounts up to 20%. ## What is OmniOmni used for? [Live Chat](https://www.capterra.com/live-chat-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OmniOmni?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://omniomni.io/&name=OmniOmni) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OmniOmni 0.0 VS. [4.7 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price Contact vendor Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (16,400) Value For Money 0.0 (0) Value For Money 4.5 (11,459) Customer Service 0.0 (0) Customer Service 4.4 (10,675) ## OmniOmni alternatives [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (4,083)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,460)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (1,134)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about OmniOmni Features and Usability ### What are the key features of OmniOmni? OmniOmni offers CRM and contact management for tracking customer records, plus chat/messaging features including live chat, proactive chat, and real-time consumer-facing chat. It also includes autoresponders, workflow management, tagging, file sharing, real-time analytics, reporting & statistics, single sign on, API access, and third-party integrations. Getting Started and Support ### What training and onboarding options does OmniOmni offer? OmniOmni provides live online training sessions to help teams get started. This format supports guided instruction from a trainer in a remote setting, allowing users to ask questions and follow setup steps during the session. Getting Started and Support ### What customer support options does OmniOmni offer? OmniOmni provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. Support experiences are not described in available reviewer feedback, so no reliable claims can be made about response speed, helpfulness, or common frustrations with these channels. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Autoresponders Create and automatically send premade copy in response to customer messages Chat/Messaging Communicate using direct chat or messages within the system Contact Management Manage, organize, and store contact information CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system File Sharing Public or private sharing of digital files such as documents, audio/video, images, and more OmniOmni 13 features Application programming interface that allows for integration with other systems/databases Create and automatically send premade copy in response to customer messages Communicate using direct chat or messages within the system Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Public or private sharing of digital files such as documents, audio/video, images, and more Copy on the page or chat window encouraging the user to engage with the chat option Analyze and gain insights into data in real-time Engage in direct, instant messaging with consumers Notifications that are delivered to users as soon as an event occurs Search and filter data across systems to locate required information by entering keywords or certain criteria Allow users to access multiple services after entering their login credentials once Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Basic €0.00 Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.