# Ci Media Cloud Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Ci Media Cloud Software - reviews, pricing plans, popular comparisons to other Digital Asset Management products and more.

Source: https://www.capterra.com/p/10002102/Ci-Media-Cloud

---

# 

 Ci Media Cloud Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Ci Media Cloud

## What is Ci Media Cloud?

Ci offers an all-in-one solution for your convenience, from storage and file transfer to video review. With multiple native tools and apps at your disposal, digital asset management has never been easier. In the creative space, speed is more critical than ever, which is why we ensure that you don’t get slowed down by digging through large catalogs. Users can narrow down results with filters and custom metadata while discovering recently added and favorite content quickly.

## What is Ci Media Cloud used for?

[File Sharing](https://www.capterra.com/file-sharing-software/)[Digital Asset Management](https://www.capterra.com/digital-asset-management-software/)[Video Management](https://www.capterra.com/video-management-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 25 user reviews

Reviews sentiment

Positive

92%

Neutral

8%

Negative

0%

Starting price

$15

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Digital Asset Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Ci Media Cloud?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.cimediacloud.com&name=Ci Media Cloud)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Ci Media Cloud

4.6 (25)

VS.

[4.7 (24,100)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$15

Flat Rate, Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (25)

Ease Of Use

4.6 (22,655)

Value For Money

4.4 (22)

Value For Money

4.5 (15,228)

Customer Service

4.3 (24)

Customer Service

4.4 (13,491)

## Ci Media Cloud alternatives

[4.4 (2,987)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.6 (95)](https://www.capterra.com/p/145411/Zoho/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[Google Drive](https://www.capterra.com/p/161425/Drive/)

[4.8 (28,483)](https://www.capterra.com/p/161425/Drive/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161425/Drive/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,553)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/247901/Google-Workspace/)

[View all alternatives](https://www.capterra.com/p/10002102/Ci-Media-Cloud/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Document Storage

4.5 (13)

61.54% of 13 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Secure Data Storage

4.5 (11)

81.82% of 11 reviewers that rated this feature as important or highly important

Securely stores data to prevent data loss or breaches

Access Controls/Permissions

4.4 (10)

110.00% of 10 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Commenting/Notes

4.0 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Leave comments and notes on documents for others to view

Data Storage Management

4.2 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Manage and store data in a database

File Transfer

4.7 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Move files across different systems or networks

Ci Media Cloud 78 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Organize assets into folders and subfolders or tag assets based on a custom file hierarchy

Collection of all assets in the system

Share access to files and assets with individuals

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Data is backed up automatically to prevent data loss

Create backups and provide methods to recover deleted/lost data

Upload multiple documents at once

Process of displaying text on a television, video screen, or other visual display

A network of remote servers which allow businesses to store, manage, and process data through the cloud instead of a local server

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Configure existing workflows to meet your organization's needs

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Move from one database to another, or upgrade the version of database software being used

Ability to restore deleted, hidden, or lost data from an email server/system

Process of copying and storing data in more than one site or node

Manage and store data in a database

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Manage digital assets

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Convert data into a code for security

Tracks metrics that provide insight into how a user interacts with any interface or product

Convert files to a different format

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Find & retrieve relevant data or documents

Search for specific words or phrases within a document or database

Information, data and reports that are being tracked over time

Store and manage images

Collect and maintain structured information that describes data or content

Access software remotely via mobile devices

Access the system via a mobile application

Support multiple types of devices

Archiving documents of different digital mediums

Supports various file formats

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Ability of websites, web applications, or mobile applications to function without an active internet connection

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Files and folders are updated in real-time when changes/edits are made

Receive data and information in real time

Access work applications remotely, for when working away from the office and/or traveling

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

At least a username and password is required to access the system

Allow users to access multiple services after entering their login credentials once

Market event via social media tools

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Store items for a designated period of time

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

Extra layer of security that requires not only a password and username but also something specific to that user

A visual way of interacting with a computer using items such as windows, icons, and menus, used by most modern operating systems

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Allows the upload and storage of videos within the system

Store and manage online video content

Supports various video file formats

Allows videos to be tagged with an identifier to enable easier search

Add a digital mark to show ownership of an image, video, document, etc.

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (25)

4.4

Based on 25 reviews

## Pricing

Value for money

4.4 (22)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/10002102/Ci-Media-Cloud/pricing/)

Free

$0.00

It includes:

-   No credit card required
-   1 Workspace, 1 Member
-   10 GB active storage
-   Unlimited file requests & share links
-   Collaborative review sessions

Pro

$15.00

Flat Rate,Per Month

It includes:

-   All the perks of Free with
-   2TB of total storage
-   Advanced file and folder transfers
-   Optional add-on storage and data transfer

Team

$49.00

Flat Rate,Per Month

It includes:

-   All the perks of Pro with
-   3TB of total storage
-   Unlimited team members
-   Share link tracking

Business

$249.00

Flat Rate,Per Month

It includes:

-   All the perks of Team with
-   Unlimited Workspaces
-   6TB of total storage
-   Custom branding
-   Advanced file requests
-   Usage analytics

Value for money

4.4 (22)

4.4

Based on 22 reviews

## Integrations

[

Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/)[

Adobe Premiere Pro](https://www.capterra.com/p/233456/Adobe-Premiere-Pro/)[

IBM Aspera](https://www.capterra.com/p/235275/IBM-Aspera-on-Cloud/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (24)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (24)

4.3

Based on 24 reviews

## User reviews

Overall rating

4.6

Based on 25 reviews

Filter by rating

5(17)

4(6)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MD

Michael D.

Video editor

Entertainment

### "Proxies need attention"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

6/10

December 13, 2024

Overall, it has been fine. It gets the job done.

Pros

There is a lot of content for our program to download.

Cons

We really need it to be easier to generate proxies. Our producers have a VERY hard time figuring that out.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

ANGELA M.

COPY COORDINATOR

Media Production

### "AWESOME PRODUCT"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 13, 2024

GREAT. EASY UPLOAD EXPERIENCE. AS WELL AS DOWNLOAD IF NEEDED.

Pros

EASY UPLOAD. EASY DOWNLOAD. EASY FOR CLIENTS TO USE.

Cons

ONLY KEEPS MEDIA 90 DAYS. WOULD PREFER TO KEEP UNTIL I DELETE.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SL

Summer L.

Founder and Owner

Marketing and Advertising

### "Good experience overall, but needs more work regarding sharing and mediaboxes"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 12, 2024

It was a good experience nonetheless, but I think there are things that can be improved

Pros

I like the interface, and the technology behind sending files from my Sony FX6 to Sony Ci.

Cons

The least thing I liked about Ci Media Cloud was sharing capabilities with individuals, team members, etc. The pricing as well revolving how much it cost to have that capability.

Switched from

[Frame.io](https://www.capterra.com/p/148214/Frame-io/)

I made the switch....but then I left Sony Ci and went back to Frame.io now

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FV

Francisco V.

Post Production Supervisor

Motion Pictures and Film

### "Indispensable collaboration tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 11, 2024

Pros

The ability to export a PDF document with thumbnails and timecode. Making it easily shareable and accessible for discussions.

Cons

I would like to have more direct integration with other apps like Davinci Resolve and larger space allocation for the free version so it can be more atractive to others. Also the navigation can be confusing. I've had experiences with collaborators and new adoptors not being able to understand how to get things done.

Alternatives considered

[Frame.io](https://www.capterra.com/p/148214/Frame-io/)

[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)

Reasons for choosing Ci Media Cloud

I like the feature set that are available for free. So anyone can use it on a small scale on a daily basis and upgrade when needed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BA

Basher A.

System operates

Sports

### "My experience with CI media "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 11, 2024

We used the ci media in ours company to upload some training vedios

Pros

Its easy to use and search for target items

Cons

All good i hope if you can make upload vedio more easier

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SG

Scott G.

Editor

Media Production

### "CI sound platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

December 10, 2024

Pros

ease of use, playback functionality, the many functions available with a right click

Cons

cumbersome playback on iphone, seems to get stuck, also switching files

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SD

SAMANTHA D.

Archivist

Media Production

### "Excellent Media Sharing Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 10, 2024

Overall, my experience is excellent and it helps my colleagues and I collaborate.

Pros

I like the ability to share and download media easily.

Cons

I do not like not being able to restore my media from deep archive quickly...

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

BURT M.

Reporter

Media Production

### "Very reliable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 10, 2024

I use it everyday to uplaod my stories. Very convenient and reliable.

Pros

ease of use, good interface, ability to create multiple files and save favorites.

Cons

I really haven't had any negative experiences with your product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CK

Chris K.

Marketing Associate

Broadcast Media

### "Easy Access"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 10, 2024

Overall, it's been pretty convenient. It's nice that so many have access and makes it easier to see commercials.

Pros

I like that all of our ingested commercials are together in one place where everyone can view.

Cons

I wish it kept expired spots forever and we could bring them back.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

OM

Oliver M.

Digital Producer

Broadcast Media

### "Simple product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

December 10, 2024

Easy to use, minimal issues. Few instances of freezing.

Pros

Easy sharing and organization along with permissions.

Cons

Not much to write about honestly. It was easy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10002102/Ci-Media-Cloud/reviews/)

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Popular comparisons

[Google Drive vs Ci Media Cloud](https://www.capterra.com/compare/161425-10002102/Drive-vs-Ci-Media-Cloud) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)