--- title: "Ci Media Cloud Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ci Media Cloud Software - reviews, pricing plans, popular comparisons to other Creative Management products and more." source_url: "https://www.capterra.com/p/10002102/Ci-Media-Cloud/" page_type: "product" language: "en" --- # Ci Media Cloud Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Ci Media Cloud ## What is Ci Media Cloud? Fit for creative agencies and professionals alike, teams and individuals, Ci accommodates huge files at a high volume on both browser and mobile. More than an asset storage solution, Ci offers features like real-time commenting and annotation and automated transcoding for seamless reviewing and collaboration. Ci is trusted by customers looking to automate media processing for Visual Effects, expedite post-production, distribute a high volume of content, among much more. ## What is Ci Media Cloud used for? [File Sharing](https://www.capterra.com/file-sharing-software/)[Digital Asset Management](https://www.capterra.com/digital-asset-management-software/)[Video Management](https://www.capterra.com/video-management-software/) Recognitions Shortlist Overall rating Based on 25 user reviews Reviews sentiment Positive 92% Neutral 8% Negative 0% Starting price $15 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Digital Asset Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ci Media Cloud?[Manage this product listing](https://www.g2.com/products/ci-media-cloud/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ci Media Cloud 4.6 (25) VS. [### Google Drive](https://www.capterra.com/p/161425/Drive/) [4.8 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/) Starting Price $15 Flat Rate, Per Month Starting Price $7 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (25) Ease Of Use 4.7 (28,497) Value For Money 4.4 (22) Value For Money 4.7 (20,622) Customer Service 4.3 (24) Customer Service 4.4 (18,613) ## Ci Media Cloud alternatives [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [OneDrive](https://www.capterra.com/p/161304/OneDrive/) [4.5 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/) Starting price $1.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161304/OneDrive/) [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/) [4.5 (21,715)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) Starting price $11.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143068/Dropbox-Business/) [LimeWire](https://www.capterra.com/p/10026432/LimeWire/) [4.8 (449)](https://www.capterra.com/p/10026432/LimeWire/reviews/) Starting price $9.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10026432/LimeWire/) [View all alternatives](https://www.capterra.com/p/10002102/Ci-Media-Cloud/alternatives/) ## FAQs about Ci Media Cloud Overview ### Which roles and teams benefit most from Ci Media Cloud? Ci Media Cloud is most used by creative, production, and marketing teams that manage large media libraries and fast-moving content workflows. Archivists, editors, photographers, and postproduction leaders rely on it to organize assets, streamline review cycles, and speed approvals, while directors and media managers use it to coordinate collaboration and maintain brand consistency. Answer based on 25 reviews Overview ### What company size and industries is Ci Media Cloud built for? Ci Media Cloud is built mainly for small businesses in media production, with 72% of reviewers from small companies and 24% from Media Production. It also serves Broadcast Media at 20% and Entertainment at 16%, aligning with creators, agencies, filmmakers, videographers, and production and post-production companies. Answer based on 25 reviews Features and Usability ### What are the key features of Ci Media Cloud? Ci Media Cloud offers digital asset management with asset libraries, metadata management, tagging, search/filter, and file sharing. It also includes workflow features such as approval process control, configurable workflow, comments, alerts/notifications, and activity tracking, plus security and administration tools like access controls/permissions, two-factor authentication, audit trail, and SSO. Pricing ### How much does it cost and what fees or limitations are included? Ci Media Cloud starts at free for individual creators, with no credit card required. The $15 Pro plan adds 250 GB active storage and optional add-on storage and data transfer, while Team is $49 and Business is $249. Pricing reviews are mixed, and one user said uploads and downloads can get costly if not properly managed. Answer based on 5 reviews Integrations ### Which third-party tools and platforms does Ci Media Cloud integrate with? Ci Media Cloud connects natively to Dropbox Backup, Adobe Premiere Pro, Amazon S3, and IBM Aspera. It also supports file storage, backup, transfer, and video editing workflows through these third-party platforms, giving teams a compact set of integrations for media asset handling and delivery. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Ci Media Cloud offer? Ci Media Cloud provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover grouped training sessions, documentation offers written reference material, and videos provide visual walkthroughs. Answer based on 2 reviews Getting Started and Support ### What customer support options does Ci Media Cloud offer? Ci Media Cloud provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support quality is available, so user experience details such as response speed or helpfulness cannot be assessed from the catalog data. ## Features AI summary Based on 3,155 Creative Management reviews Capterra data shows that buyers of digital asset management software rank the following features as their top priorities: - **File Management** (**57%** of reviewers rated this feature as critical) - **Asset Library** (**47%**) - **Document Storage** (**51%**) Ci Media Cloud supports all three of the features reviewers value most: **File Management**, **Asset Library**, and **Document Storage**. Together, these capabilities give teams a central place to organize assets, store important documents, and keep files easy to find and manage, helping businesses maintain better content control and faster access to the materials they use every day. File Management 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Create, save, and store files Document Storage 4.5 (13) 61.54% of 13 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Asset Sharing 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Share access to files and assets with individuals Search/Filter 4.2 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Access Controls/Permissions 4.4 (10) 110.00% of 10 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Secure Data Storage 4.5 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Ci Media Cloud 78 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Asset Categorization: Organize assets into folders and subfolders or tag assets based on a custom file hierarchy - Asset Library: Storage, organization, sharing with tagging/metadata - Asset Sharing: Share access to files and assets with individuals - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Bulk Uploading: Upload multiple documents at once - Closed Captions: Process of displaying text on a television, video screen, or other visual display - Cloud Computing: A network of remote servers which allow businesses to store, manage, and process data through the cloud instead of a local server - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Configurable Workflow: Configure existing workflows to meet your organization's needs - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Migration: Move from one database to another, or upgrade the version of database software being used - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Data Replication: Process of copying and storing data in more than one site or node - Data Storage Management: Manage and store data in a database - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Digital Asset Management: Manage digital assets - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Encryption: Convert data into a code for security - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - File Conversion: Convert files to a different format - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Filtering: Find & retrieve relevant data or documents - Full Text Search: Search for specific words or phrases within a document or database - Historical Reporting: Information, data and reports that are being tracked over time - Image Library: Store and manage images - Metadata Management: Collect and maintain structured information that describes data or content - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Device Support: Support multiple types of devices - Multimedia Archiving: Archiving documents of different digital mediums - Multimedia Support: Supports various file formats - Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Real Time Synchronization: Files and folders are updated in real-time when changes/edits are made - Real-Time Data: Receive data and information in real time - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Promotion: Market event via social media tools - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Storage Management: Store items for a designated period of time - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Interface: A visual way of interacting with a computer using items such as windows, icons, and menus, used by most modern operating systems - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Video Archiving: Allows the upload and storage of videos within the system - Video Management: Store and manage online video content - Video Support: Supports various video file formats - Video Tagging: Allows videos to be tagged with an identifier to enable easier search - Watermarking: Add a digital mark to show ownership of an image, video, document, etc. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (25) 4.4 Based on 25 reviews ## Pricing Value for money 4.4 (22) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10002102/Ci-Media-Cloud/pricing/) Free $0.00 It includes: - No credit card required - 1 Workspace, 1 Member - 10 GB active storage - Unlimited file requests & share links - Collaborative review sessions Pro $15.00 Flat Rate,Per Month It includes: - All the perks of Free with - 2TB of total storage - Advanced file and folder transfers - Optional add-on storage and data transfer Team $49.00 Flat Rate,Per Month It includes: - All the perks of Pro with - 3TB of total storage - Unlimited team members - Share link tracking Business $249.00 Flat Rate,Per Month It includes: - All the perks of Team with - Unlimited Workspaces - 6TB of total storage - Custom branding - Advanced file requests - Usage analytics Enterprise Contact Vendor for Pricing It includes: - All the perks of Business with - 12 TB of total storage - Enterprise-scale media management with unlimited Workspaces and/or Catalogs - Usage-based archive storage - Centralized administration & advanced security (SSO, watermarking) - Bring your own AWS S3 Value for money 4.4 (22) 4.4 Based on 22 reviews ## Integrations [ Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/)[ Adobe Premiere Pro](https://www.capterra.com/p/233456/Adobe-Premiere-Pro/)[ IBM Aspera](https://www.capterra.com/p/235275/IBM-Aspera-on-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (24) 4.3 Based on 24 reviews ## User reviews Overall rating 4.6 Based on 25 reviews Filter by rating 5(17) 4(6) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent MD Michael D. Video editor Entertainment ### "Proxies need attention" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 6/10 December 13, 2024 Overall, it has been fine. It gets the job done. Pros There is a lot of content for our program to download. Cons We really need it to be easier to generate proxies. Our producers have a VERY hard time figuring that out. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AM ANGELA M. COPY COORDINATOR Media Production ### "AWESOME PRODUCT" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 13, 2024 GREAT. EASY UPLOAD EXPERIENCE. AS WELL AS DOWNLOAD IF NEEDED. Pros EASY UPLOAD. EASY DOWNLOAD. EASY FOR CLIENTS TO USE. Cons ONLY KEEPS MEDIA 90 DAYS. WOULD PREFER TO KEEP UNTIL I DELETE. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SL Summer L. Founder and Owner Marketing and Advertising ### "Good experience overall, but needs more work regarding sharing and mediaboxes" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 12, 2024 It was a good experience nonetheless, but I think there are things that can be improved Pros I like the interface, and the technology behind sending files from my Sony FX6 to Sony Ci. Cons The least thing I liked about Ci Media Cloud was sharing capabilities with individuals, team members, etc. The pricing as well revolving how much it cost to have that capability. Switched from [Frame.io](https://www.capterra.com/p/148214/Frame-io/) I made the switch....but then I left Sony Ci and went back to Frame.io now Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FV Francisco V. Post Production Supervisor Motion Pictures and Film ### "Indispensable collaboration tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2024 Pros The ability to export a PDF document with thumbnails and timecode. Making it easily shareable and accessible for discussions. Cons I would like to have more direct integration with other apps like Davinci Resolve and larger space allocation for the free version so it can be more atractive to others. Also the navigation can be confusing. I've had experiences with collaborators and new adoptors not being able to understand how to get things done. Alternatives considered [Frame.io](https://www.capterra.com/p/148214/Frame-io/) [Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/) Reasons for choosing Ci Media Cloud I like the feature set that are available for free. So anyone can use it on a small scale on a daily basis and upgrade when needed. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BA Basher A. System operates Sports ### "My experience with CI media " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 11, 2024 We used the ci media in ours company to upload some training vedios Pros Its easy to use and search for target items Cons All good i hope if you can make upload vedio more easier Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SG Scott G. Editor Media Production ### "CI sound platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 10, 2024 Pros ease of use, playback functionality, the many functions available with a right click Cons cumbersome playback on iphone, seems to get stuck, also switching files Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SD SAMANTHA D. Archivist Media Production ### "Excellent Media Sharing Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2024 Overall, my experience is excellent and it helps my colleagues and I collaborate. Pros I like the ability to share and download media easily. Cons I do not like not being able to restore my media from deep archive quickly... Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BM BURT M. Reporter Media Production ### "Very reliable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 10, 2024 I use it everyday to uplaod my stories. Very convenient and reliable. Pros ease of use, good interface, ability to create multiple files and save favorites. Cons I really haven't had any negative experiences with your product. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CK Chris K. Marketing Associate Broadcast Media ### "Easy Access" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 10, 2024 Overall, it's been pretty convenient. It's nice that so many have access and makes it easier to see commercials. Pros I like that all of our ingested commercials are together in one place where everyone can view. Cons I wish it kept expired spots forever and we could bring them back. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OM Oliver M. Digital Producer Broadcast Media ### "Simple product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 December 10, 2024 Easy to use, minimal issues. Few instances of freezing. Pros Easy sharing and organization along with permissions. Cons Not much to write about honestly. It was easy. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/10002102/Ci-Media-Cloud/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Google Drive vs Ci Media Cloud](https://www.capterra.com/compare/161425-10002102/Drive-vs-Ci-Media-Cloud)