--- title: "bilabl Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about bilabl Software - reviews, pricing plans, popular comparisons to other Legal Billing products and more." source_url: "https://www.capterra.com/p/10002132/bilabl/" page_type: "product" language: "en" --- # bilabl Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) bilabl ## What is bilabl? Bilabl is a cloud based legal practice management software built specifically for the needs of law firms and professional services companies including corporate services and consulting. It streamlines your law firm's operations, increases firm wide productivity and frees up your time.    This creates a comprehensive software solution that can help you manage your cases, clients, documents, set reminders for deadlines, track billable hours, manage entire billing cycle. ## What is bilabl used for? [Law Practice Management](https://www.capterra.com/law-practice-management-software/)[Legal Billing](https://www.capterra.com/legal-billing-software/)[Legal Case Management](https://www.capterra.com/legal-case-management-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $24 Per User, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for bilabl?[Manage this product listing](https://www.g2.com/products/bilabl/claim_requests/new?auto=true) ## bilabl Overview Updated September 2026 AI summary Bilabl provides small businesses with tools for legal billing, case management, document handling, and client administration, supporting daily legal practice operations. Its features include time and expense tracking, invoicing, reporting, collaboration, and workflow management, with options for customization and integration. Bilabl is accessible across web, desktop, and mobile platforms, offering flexibility in deployment and user access. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### bilabl 4.7 (11) VS. [4.7 (1,747)](https://www.capterra.com/p/105428/Clio/reviews/) Starting Price $24 Per User, Per Year Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (11) Ease Of Use 4.6 (2,714) Value For Money 4.7 (11) Value For Money 4.5 (2,229) Customer Service 5.0 (10) Customer Service 4.7 (2,039) ## bilabl alternatives Highest Rated [SignWell](https://www.capterra.com/p/184497/Docsketch/) [4.9 (2,714)](https://www.capterra.com/p/184497/Docsketch/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184497/Docsketch/) [LEAP](https://www.capterra.com/p/147413/LEAP/) [4.3 (546)](https://www.capterra.com/p/147413/LEAP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147413/LEAP/) [8am MyCase](https://www.capterra.com/p/115613/MyCase/) [4.6 (807)](https://www.capterra.com/p/115613/MyCase/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/115613/MyCase/) [Smokeball](https://www.capterra.com/p/133656/Smokeball/) [4.8 (360)](https://www.capterra.com/p/133656/Smokeball/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133656/Smokeball/) [View all alternatives](https://www.capterra.com/p/10002132/bilabl/alternatives/) ## FAQs about bilabl Overview ### Which roles and teams benefit most from bilabl? bilabl is most used by legal teams, law firm partners, and practice leaders who need tighter control over billing, matter management, and daily operations. Legal assistants and senior associates support case workflows and documentation, while managing partners, directors, and practice managers use it to oversee firm performance, finances, and client service. Answer based on 11 reviews Overview ### What company size and industries is bilabl built for? bilabl is for small law-focused organizations, with 100% of reviewers from small businesses and Legal Services leading at 64%. It also serves Law Practice firms at 18%, plus legal departments and corporate or professional services, with some use in Information Technology and Services at 9%, mainly for law practice management. Answer based on 11 reviews Features and Usability ### What are the key features of bilabl? bilabl offers payment processing, billing and invoicing, invoice processing, and billable items tracking for financial workflows. It also includes time tracking, timer, timesheet management, expense tracking, and billing rate management, plus client management, case management, document management, task scheduling, reporting, and access controls. Integrations ### Which third-party tools and platforms does bilabl integrate with? bilabl integrates with Microsoft SharePoint, Microsoft 365, Microsoft Outlook, Xero, Zoho Billing, and Zoho CRM Plus. The catalog also shows support for Microsoft Outlook and Zoho tools, while reviewer mentions confirm use with SharePoint, Microsoft 365 single sign-on, and Xero for accounting. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does bilabl offer? bilabl provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide self-paced learning resources. Getting Started and Support ### What customer support options does bilabl offer? bilabl provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support is available here, so support experience details such as response speed, helpfulness, or frustration points cannot be assessed from user comments in this catalog. ## Features AI summary Based on 1,181 Legal Billing reviews Capterra data shows that buyers of Legal Billing software rank the following features as their top priorities: - **Billing & Invoicing** (**75%** of reviewers rated this feature as critical) - **Case Management** (**59%**) - **Time Tracking** (**66%**) bilabl supports all three features that reviewers rate most highly: **Billing & Invoicing**, **Case Management**, and **Time Tracking**. Together, these capabilities help legal teams manage matters, record billable hours accurately, and handle invoicing with greater consistency, allowing teams to keep work organized and improve billing accuracy. Case Management 4.7 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Time Tracking 4.8 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Measure and track time including hours worked and paid time off (PTO) Expense Tracking 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred Client Management 4.8 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Document Management 4.9 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Billing & Invoicing 4.7 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers bilabl 51 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automatic Backup: Data is backed up automatically to prevent data loss - Billable Items Tracking: Track the list of items required to be billed/invoiced to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Case Notes: Access and track notes regarding case activities and updates within case files - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Conflict Management: Search and check for conflicts of interest or statutes of limitations - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Document Check-In/Out: Switch documents into read-only mode to prevent concurrent editing by multiple users - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - File Management: Create, save, and store files - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Legal Case Management: Systematic approach to handling legal cases, matters, or projects within a law firm or legal department - Payment Processing: Accept, record, and reconcile financial transactions - Real-Time Data: Receive data and information in real time - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (11) 4.6 Based on 11 reviews ## Pricing Value for money 4.7 (11) Free Trial Free Version Standard $24.00 Per User,Per Year Pro $30.00 Per User,Per Year Enterprise Let’s talk. Value for money 4.7 (11) 4.7 Based on 11 reviews ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Zoho Billing](https://www.capterra.com/p/231293/Zoho-Subscriptions/)[ Zoho CRM Plus](https://www.capterra.com/p/182207/Zoho-CRMPlus/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (10) 5.0 Based on 10 reviews ## User reviews Overall rating 4.7 Based on 11 reviews Filter by rating 5(8) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Stefan C. Partner Legal Services ### "Fantastic, saves us money and increased our collections" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2025 We moved over from a big name practice management system and we are so glad that we did. The PMS is really great for commercial law firms and provides everything you need without having to subscribe to expensive upgrades and optional packages. Pros The flexibility of Bilabl is superb. When we used other systems previously we needed to adapt our processes to fit the platform. With Bilabl we can configure it to work the way we want to work. The customer support is also the best I have ever experienced. Cons The usage guides could be better, but the Bilabl team is constantly releasing new guides growing the library of help information. Customer support is also always available in case an issue arises that is not covered in the help documentation. Switched from [Clio](https://www.capterra.com/p/105428/Clio/) It was getting too expensive and most of the new features were becoming only available in the premium subscriptions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MZ Michal Z. Partner Legal Services ### "Best in Class for Small Firms" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 20, 2024 I have been using Bilabl for a few months now and I am very happy with it. It is easy to use and has all of the features that I need to manage my law practice. I have been able to save a lot of time and improve my efficiency. I would highly recommend Bilabl to any lawyer who is looking for a legal practice management software. I have integrated Bilabl with Xero - accounting software. This has made it even easier to manage my law practice. Overall, I am very happy with Bilabl and would highly recommend it to any lawyer who is looking for a legal practice management software. Pros Easy to use Comprehensive Centralizes workflows Improves efficiency Saves time Cloud-based accessibility Integration with other software Cons missing outlook addon, but they said they are working on it Switched from [Clio](https://www.capterra.com/p/105428/Clio/) [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) its way easier to use + the cost per user is half Reasons for choosing bilabl I chose Bilabl over other legal practice management software because it is easy to use, comprehensive, and affordable. I also liked that Bilabl is cloud-based and integrates with other software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TD Tim D. Managing Partner Law Practice ### "Easy to Use Bilabl !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 16, 2023 My overall experience is that Bilabl offers a very functional and efficient system at great value, especially when compared to other systems I have used in the past. Pros I find Bilabl very user friendly and easy to use. It has great functionality and covers all the needs for a fee earner accessing the system, finding the relevant client file and matter and recording their time. Cons There is nothing negative I have found using Bilabl. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Legal Assistant Legal Services ### "Adequate Software for Legal professionals. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 15, 2023 Pros The billing system is great. The customer service is good too. \[sensitive content hidden\] has an easy-to-understand training. Cons We will check it out if we have a longer use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LN Lam N. Managing Director Legal Services ### "Overexpected, what we get from Bilabl is really valuable it's more deserved what we should have paid" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2023 We wish if we could met Bilabl earlier Pros Very professional and intergrated team that Bilabl created for our law firm Cons Very proactive support team from Bilabl, any occurs during operation team we just notifies technical team we got reply at once Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VH Vy H. Senior Associate Legal Services ### "Reviews For Bilabl" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 10, 2023 Pros Easily evaluate employee KPIs, and extract reports when needed. Cons Difficult to use.The price is higher than other products. Reasons for choosing bilabl Customer support Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PL Pham L. Legal Assistant Legal Services ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 10, 2023 Pros It can show all info about Clients include on every tasks belong to them Cons The performance is quite of complicated and hard to use for the fisrt time Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CH Cao H. FM Accounting ### "Finance Manager" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 22, 2023 Bilabl system help us to manage documents, billing and connect to clients easier. Saving data included files attached Pros Documents management with billing linked. Performance productivity of staffs. Management report as request. Easy to use and understand Cons Not yet now. Consider more in the furture if any Reasons for choosing bilabl Reasonable price, management meaningful and easy using. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KN Khang N. Project Manager Information Technology and Services ### "It's super efficiently!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2023 I recently started using bilabl for time recording and task management at my IT consulting firm, which specializes in project management, and I must say I am thoroughly impressed with the software. It has made my job so much easier and more efficient by allowing me to track my time and progress on projects in real-time. The user interface is intuitive, and I appreciate the customizable features that allow me to tailor the software to my specific needs. Overall, I highly recommend bilabl to any IT consulting firm looking for an effective time recording and task management tool. Pros Time recording, task management, billing, and dashboard. Cons The single sign-on with Microsoft 365 works to enhance cyber-security, but it's a bit annoying when I have to click the Accept button for consent from Microsoft every login. Switched from [Freshservice](https://www.capterra.com/p/132997/Freshservice/) The cost was too high, and working with multiple projects with different billing types is quite complicated. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MO Mark O. Managing Partner Law Practice ### "Bilabl Pracfice Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 26, 2023 Excellent. Pros This is a very powerful tool that allows law firms and professional services companies to increase efficiencies, reduce admin costs and scale their practice. Cons There is always room for improvement but the team is always on hand to support and the pipeline of new feature is exciting. Reasons for choosing bilabl Because of quality / price proposition. Bilabl is 50% less expensive and you get more functionality for lower price. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/10002132/bilabl/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.