---
title: "TACO Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about TACO Software - reviews, pricing plans, popular comparisons to other Compliance products and more."
source_url: "https://www.capterra.com/p/10002203/TACO/"
page_type: "product"
language: "en"
---

# 

 TACO Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

TACO

## What is TACO?

TACO compliance provides automated tests for compliance controls and security vulnerabilities that runs every few minutes across all nodes in your infrastructure. The results of the tests are visualised on a central dashboard for quick analysis. Risks can be auto-logged onto the helpdesk with assigned SLAs to track remediation actions. Automatic remediation of risks can be integrated into helpdesk workflows.

## What is TACO used for?

[IT Service](https://www.capterra.com/it-service-software/)[Patch Management](https://www.capterra.com/patch-management-software/)[Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$16

Usage Based, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for TACO?[Manage this product listing](https://www.g2.com/products/obsidian-systems-taco/claim_requests/new?auto=true)

## TACO Overview

Updated September 2026

AI summary

TACO supports small and midsize organizations with compliance, IT asset management, and service management needs. The platform offers tools for access controls, audit management, compliance tracking, incident and risk management, and workflow automation. Features such as customizable reports, alerts, assessment management, and third-party integrations are available, and deployment options include cloud, SaaS, web-based, and Linux environments.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TACO

0.0

VS.

[4.5 (461)](https://www.capterra.com/p/144309/Atera/reviews/)

Starting Price

$16

Usage Based, Per Month

Starting Price

$129

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (458)

Value For Money

0.0 (0)

Value For Money

4.6 (413)

Customer Service

0.0 (0)

Customer Service

4.5 (425)

## TACO alternatives

[4.7 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/)

Starting price

$1.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

## FAQs about TACO

Overview

### What company size and specific industries is TACO built for?

TACO is designed for mid-sized and enterprise organizations with IT operational departments that need to manage multiple tools and nodes from a central place or extend support through managed services. It is built for IT operations teams rather than a specific industry, making it suitable for companies with complex internal IT environments.

Features and Usability

### What are the key features of TACO?

TACO offers assessment management, risk assessment, and risk management as core features. It also includes audit management, compliance tracking, and controls audit, plus IT operations tools such as incident management, ticket management, asset tracking, monitoring, alerting, workflow automation, and role-based permissions.

Integrations

### Which third-party tools and platforms does TACO integrate with?

TACO connects natively to Ansible Automation Platform, Ansible Tower, Grafana, Icinga, Jira, OpsGenie, and Terraform. These integrations span automation, monitoring, incident response, and project tracking, giving teams options for linking TACO with key operational tools.

Getting Started and Support

### What training and onboarding options does TACO offer?

TACO provides live online sessions, webinars, documentation, and videos to support team training. Live online sessions and webinars offer guided instruction, documentation gives written reference material, and videos provide visual walkthroughs for self-paced learning and review.

Getting Started and Support

### What customer support options does TACO offer?

TACO provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep support. Support quality cannot be characterized from reviewer feedback here, so the listed channels are the only confirmed ways users can seek help for TACO.

## Features

AI summary

Based on 4,313 Compliance reviews

Capterra data shows that buyers of compliance software rank the following features as their top priorities:

-   **Compliance Tracking** (**54%** of reviewers rated this feature as critical)
-   **Document Management** (**48%**)
-   **Audit Management** (**42%**)

TACO supports **Compliance Tracking** and **Audit Management**, giving teams a way to monitor regulatory requirements and manage audit activity in one system. However, it does not include **Document Management**. Instead, it offers other important capabilities that reviewers also value, including **Incident Management** (**44%**) and **Access Controls/Permissions** (**40%**), which help businesses respond to compliance issues faster and control who can view or update sensitive information, allowing teams to maintain oversight and reduce risk.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Active Directory Integration

Integrates with Active Directory

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Escalation

System alerts about the need to escalate an issue or request

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

TACO 107 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Active Directory Integration: Integrates with Active Directory
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Automatic Backup: Data is backed up automatically to prevent data loss
- Backup and Recovery: Create backups and provide methods to recover deleted/lost data
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs
- Change Management: Track and monitor efficient handling of all changes/transitions
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- CMDB: Configuration Management Database
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services
- Contract/License Management: Track, store, and access client contracts or licenses
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- CPU Monitoring: Monitor performance details involving CPU/memory utilization
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Customization: Create labels for products that contain required information such as colors, sizes, dates, etc.
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Dashboard Creation: Creation and customization of dashboards
- Data Import/Export: Import and export data to and from software applications
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Templates: Pre-made examples and templates for emails
- Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements
- Event Logs: A chronological record of actions or occurrences within a network, software, or process
- Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system
- Incident Management: Manage and track all disruptions and incidents
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events")
- IT Asset Management: Managing inventories and tracking changes to hardware and software configurations
- IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization
- Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
- Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Patch Management: Install software updates and bug fixes remotely
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk
- Prioritization: Arrange tasks based on the level of priority or urgency
- Problem Management: Identify and solve underlying cause of incident(s), and prevent future incidents from occurring
- Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Planning: Organize and schedule projects
- Project Time Tracking: Measure time to completion or hours worked for projects
- Project Tracking: Monitor the progress of projects from start to finish
- Proposal Generation: Create proposals based on costs of labor and materials
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-time Alerts: Receive notification of issues as soon as they occur
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Release & Deployment: Planning, coordinating, and executing the deployment of software or system changes into a live or production environment
- Remediation Management: Identify and orchestrate execution of actions needed to restore systems to optimal conditions
- Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
- Remote Update/Installation: Deploy updates or install new software remotely
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard
- Risk Assessment: Initiate collection and analysis of known risks
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Scheduled/Automated Reports: Set a time to generate routine reports automatically
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Security Auditing: Systematic evaluation of the security of a company's overall security system and situation
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
- Service Catalog: Database containing accurate and up-to-date information on all operational services
- Service History: Track work performed and resources used for past customers, sites, or assets
- Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution
- Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Support Ticket Management: Allow customers/users to submit support queries and service requests
- Support Ticket Tracking: Track the status of support tickets/escalations as they move through the service queue
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Ticket Management: Track, manage, or resolve user requests and IT incidents/issues
- Timesheet Management: Track the amount of time spent on a job or task
- Uptime Reporting: Track the availability time for a designated network or website over a given period of time
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Virtual Machine Monitoring: Track and manage virtual machines (VMs) running on physical host machines
- Vulnerability Scanning: Discover patch statuses and vulnerabilities
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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## Pricing

Free Trial

Basic

$16.00

Usage Based,Per Month

## Integrations

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Jira](https://www.capterra.com/p/19319/JIRA/)[

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Terraform](https://www.capterra.com/p/179262/HashiCorp/)[

Ansible Tower](https://www.capterra.com/p/149875/Ansible-Tower/)[

Icinga](https://www.capterra.com/p/163153/Icinga/)[

Ansible Automation Platform](https://www.capterra.com/p/206320/Ansible-Automation-Platform/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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