# OneDeck Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is OneDeck the right Business Management solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10002204/OneDeck/reviews

---

OneDeck

4.9 (19)

[View alternatives](https://www.capterra.com/p/10002204/OneDeck/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of OneDeck

Ease of use

4.9

Customer Service

5.0

## Showing most helpful reviews

Showing 1-19 of 19 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BW

Brian W.  
Sales Rep  
Facilities Services  
Used the software for: 1-2 years

### "Very good sales management software"

December 12, 2024

5.0

By using the software we are much more focused on sales opportunities and tracking sales processes. It's very nice to be able to manage the information about the leads, generate quotes and set up automatic processes such as sending reminders or creating tasks for the other employees, all in one place.

Pros

We use OneDeck to manage leads, opportunities and quotes. What I liked about this system is that you can save price quote templates for regular use. Another thing is that you can use the data from the documents to create and update records through their automations. We use it daily, The software very ease to use and they have grate customer support.

Cons

There is no iPhone app yet, they promised there would be, we are waiting.

Switched from

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Monday don't have document builder to create quotes.

Review Source

SR

Scott R.  
CEO  
Furniture  
Used the software for: 6-12 months

### "OneDeck is awesome!"

November 22, 2024

5.0

Sales and project management can be done on a regular basis, even by field employees from their mobile phones. Everything is synchronized and updated in real time. A significant change from how we used to work until now.

Pros

For start, it was very easy and quick to learn how to use the platform. My team uses it all the time and was very easy to transition over to using it from old excel spreadsheets. Thank you OneDeck!

Cons

No complaints so far, all works smoove and the team is using it daily.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

We got bigger, i needed a software that we can collaborate data with all employees and automate business flows.

Review Source

TS

Thomas S.  
CTO  
Environmental Services  
Used the software for: I used a free trial

### "Fast & clean tool for solid pitch decks"

April 10, 2025

5.0

Honestly a big help, esp when you need to make a deck fast and make it look good. Used it a few times for festival pitches and got good feedback.

Pros

It’s super quick to create clean, professional pitch decks. I don’t have to mess with design stuff for hours — just focus on the content and it looks great. Def saved me tons of time.

Cons

Some customization options felt a bit limited, like font or layout tweaks. Would be nice to have a bit more flexibility sometimes.

Review Source

SK

Sarah K.  
Operation Manager  
Facilities Services  
Used the software for: 1-2 years

### "A warm recommendation for OneDeck"

December 11, 2024

5.0

The system basically solves all the daily operations of the company for us. Managing the sales process from the lead entry stage, through opportunity management to the production of quotes and work orders. We also manage the projects and the execution schedules. Producing invoices and receipts and managing our cash flow.

Pros

The system is intuitive and easy to use and customize. The user experience is very good and allows implementation in the organization without help from a third party. OneDeck offers a wide range of features, allowing anyone in almost any field to build the solution that suits their business. I mainly used their support center which teaches step by step how to do things in the system - an efficient and convenient stronghold. We use this platform on a daily basis for everything.

Cons

I would be happy if there were more options in the automations of the system so that I wouldn't have to work with another system like Make.com

Review Source

ML

Megan L.  
Project Manager  
Facilities Services  
Used the software for: 6-12 months

### "Game changer! We don't use Excel anymore."

December 12, 2024

5.0

The data of our clients and projects is much more organized now, we have built automatic processes that save us time, duplication of information and missed deadlines. Our projects are going much better and the employees are happy.

Pros

We used Excel sheets to manage the projects and tasks. It was very inconvenient and we had to keep duplicate information on several sheets. OneDeck helped us arrange the information in a correct architecture and allowed us to share the data under the privileges of managers and employees. The possibility to create different views with saved filters is very helpful and gives a very good user experience to employees. Their customer service is very good and responds quickly.

Cons

Although the permissions mechanism is very smart, there are no permissions by view and this is sometimes missing.

Review Source

JH

Joseph H.  
Project manager  
Facilities Services  
Used the software for: 1-2 years

### "Simplifies My Workflow"

December 27, 2024

5.0

Excellent tool for organizing and managing my team's workload.

Pros

Intuitive design, easy to learn, and helps track tasks effectively.

Cons

Occasional lag when switching between projects.

Review Source

RM

Ronald M.  
Sales Manager  
Facilities Services  
Used the software for: 1-2 years

### "A perfect system for sales management"

December 10, 2024

5.0

Lead management and sales processes, production of quotes and work orders.

Pros

Besides the simple and efficient management of leads and sales opportunities, the system enables the production of price offers and work orders.

Cons

There is no language management yet and I would be happy if it were possible to produce documents in additional languages.

Review Source

SC

Samuel C.  
Customer Service Support  
Facilities Services  
Used the software for: 1-2 years

### "An excellent system for managing service calls"

December 11, 2024

5.0

With OneDeck we manage our entire customer service system including contact with customers and management of service calls and assignment of tasks to our field workers.

Pros

The implementation of the system in the company was quick and simple, the daily use is very convenient, customer service is fast and efficient.

Cons

Some of the important features like permissions require the purchase of a pro plan.

Review Source

RC

Ryan C.  
Project Manager  
Facilities Services  
Used the software for: 1-2 years

### "Great All-In-One Platform"

December 27, 2024

5.0

A reliable platform that boosts productivity and simplifies collaboration.

Pros

Combines project management and CRM in one place seamlessly.

Cons

Limited customization options for dashboards.

Review Source

DW

David W.  
Project Manager  
Facilities Services  
Used the software for: 6-12 months

### "Project and task management has become fun!"

December 11, 2024

5.0

I just love this system, everything is so simple and convenient. Uses it on a daily basis, manages the tasks of all employees and monitors the progress of projects.

Pros

The system is very easy to use, all company employees use it from the office or from their mobile. Don't know how we managed without her.

Cons

They have a free plan but only up to 2 users so we had to buy a paid package :(

Review Source

FS

Flo S.  
Agent  
Telecommunications  
Used the software for: 6-12 months

### "Onedeck erleichtert den Alltag sehr"

April 16, 2025

4.0

Die intuitive Benutzeroberfläche von OneDeck erleichterte es den gesamten Team seine Aufgaben zu erledigen, Dateien auszutauschen und in Echtzeit miteinander zu kommunizieren.

Pros

Übersichtlich Bedingungen und das sich sehr viele Apps in Onedeck integrieren lassen.

Cons

Das Design ist am Anfang etwas gewöhnungsbedürftig was das Thema Farbwahl angeht.

Review Source

LT

Linda T.  
Operation Manager  
Facilities Services  
Used the software for: 6-12 months

### "An excellent system for managing our clients and projects"

December 10, 2024

5.0

Customer and financial management (billing), project management and tasks for employees.

Pros

The system is easy to use, allows all our employees to view the sales processes and projects also from the mobile. The management of the customers and the charges allows us an inhibitor that was sorely lacking in the past.

Cons

At the moment there is nothing specific that we didn't like. The stock is good and they have fast and good customer service.

Review Source

AL

Agora L.  
COO  
Arts and Crafts  
Used the software for: 1-2 years

### "Very intuitive project management tool"

November 17, 2024

5.0

Managing our project timeline and milestones, collaborate tasks with all the team.

Pros

Everything is just easy and clear, we didn't even used their support to customised he system for our needs

Cons

No apps market, They said it will be soon.

Review Source

CW

Chris W.  
Project manager  
Construction  
Used the software for: 6-12 months

### "Amazing Project Management tool"

November 21, 2024

5.0

Manage projects milestones and budge, tasks statuses and resource allocation.

Pros

The support is amazing, helped me wiyh all my requests. the software is very easy to use.

Cons

The software works on mobile but no IOS app

Review Source

GM

George M.  
CEO  
Facilities Services  
Used the software for: 6-12 months

### "Easy, efficient and effective"

December 11, 2024

5.0

Managing customer and project information and setting up automatic processes keep our company organized and prevent mistakes or missed opportunities and deadlines.

Pros

Our team can easily collaborate from any device and anywhere. The system is very user friendly. Being able to build automated processes myself helps a lot.

Cons

To connect with third-party apps you need to work with Make or Zapier.

Review Source

MS

Mikaela S.  
Assistant Manager  
Consumer Goods  
Used the software for: Less than 6 months

### "OneDeck is very helpful!"

April 27, 2025

5.0

OneDeck is great! It offers very many useful features that I love using! A very handy platform!

Pros

OneDeck is so helpful! I love the features it has to offer! Very easy to navigate!

Cons

I have no complaints when it comes to using OneDeck. It’s been a great platform to use!

Review Source

MHS

Mohammed Hareez S.  
Human Resource  
Financial Services  
Used the software for: Less than 6 months

### "OneDeck experience "

April 1, 2025

5.0

My overall experience with OneDeck is wonderful

Pros

Onedeck helps me to create task and assign to members easily

Cons

The least i like about it is its bit slow

Review Source

RT

Rom T.  
Agronomist  
Farming  
Used the software for: Less than 6 months

### "OneDeck user experience "

June 24, 2024

5.0

Pros

Very user friendly Provide added value from the first day

Cons

Synchronizing with other calender (outside the organization)

Review Source

AA

Agape A.  
Owner  
Computer & Network Security  
Used the software for: 6-12 months

### "Great product "

March 19, 2024

5.0

Pros

Very easy to setup , very intuitive. You can create any bord that can for for you.

Cons

Smart and clean , you can integrate with all that'd parts as you want

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.