# Sociocs Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Sociocs Software - reviews, pricing plans, popular comparisons to other Customer Communications Management products and more.

Source: https://www.capterra.com/p/10002235/Sociocs

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# 

 Sociocs Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Sociocs

## What is Sociocs?

Sociocs is a single customer communication inbox for your business. Business Text Messaging, Google Business Messages, Google Reviews Management, Web Chat Widget, Website Form, WhatsApp Business, Telegram Business, Bulk Text Marketing and more customer communication options for your business. https://www.sociocs.com

## What is Sociocs used for?

[Customer Communications Management](https://www.capterra.com/customer-communications-management-software/)

Overall rating

Based on 118 user reviews

Reviews sentiment

Positive

99%

Neutral

0%

Negative

1%

Starting price

$20

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Sociocs?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sociocs.com&name=Sociocs)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Sociocs

4.6 (118)

VS.

[4.3 (666)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting Price

$20

Other, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (118)

Ease Of Use

4.5 (16,292)

Value For Money

4.5 (90)

Value For Money

4.1 (11,361)

Customer Service

4.5 (96)

Customer Service

3.9 (10,582)

## Sociocs alternatives

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (179)](https://www.capterra.com/p/185973/HelpDesk/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.4 (4,070)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

Highest Rated

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

[4.7 (16,292)](https://www.capterra.com/p/180345/WhatsApp/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/180345/WhatsApp/)

[View all alternatives](https://www.capterra.com/p/10002235/Sociocs/alternatives/)

## Who uses Sociocs?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

SMS Messaging

4.6 (67)

50.75% of 67 reviewers that rated this feature as important or highly important

Send messages via SMS

Social Media Integration

4.7 (67)

52.24% of 67 reviewers that rated this feature as important or highly important

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Alerts/Notifications

4.6 (64)

50.00% of 64 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Chat/Messaging

4.5 (63)

49.21% of 63 reviewers that rated this feature as important or highly important

Communicate using direct chat or messages within the system

Inbox Management

4.5 (60)

45.00% of 60 reviewers that rated this feature as important or highly important

Organize, prioritize, and manage incoming communications

Customer Database

4.5 (57)

49.12% of 57 reviewers that rated this feature as important or highly important

A collection of customer information such as contact details, demographics, previous interactions, etc.

Sociocs 17 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Send messages, notifications, or documents to an entire customer base at the same time

Communicate using direct chat or messages within the system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Organize, prioritize, and manage incoming communications

Track interaction history by documenting conversations for contacts

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Generate personalized communications upon request to meet customer needs

Adjust communications based on previous interactions or personal preferences

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Supports various video file formats

Get Advice

We can help you find the software with the features you need.

Features

4.5 (118)

4.5

Based on 118 reviews

## Pricing

Value for money

4.5 (90)

Free Trial

Free Version

Basic

$20.00

Other,Per Month

Value for money

4.5 (90)

4.5

Based on 90 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Buffer](https://www.capterra.com/p/143492/Buffer/)[

PrognoCIS](https://www.capterra.com/p/37932/PrognoCIS-EMR/)[

Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/)[

Webflow](https://www.capterra.com/p/136159/Webflow/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (96)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (96)

4.5

Based on 96 reviews

## User reviews

Overall rating

4.6

Based on 118 reviews

Filter by rating

5(76)

4(41)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

EA

Elgiz A.

Software Engineer

Online Media

### "One stop shop for all your messaging needs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 10, 2025

Very positive, I would recommend to anyone looking into Sociocs and very supportive team behind the product.

Pros

I loved how the tool provides so many functionalities for me and my team and how easy it is to use on the daily.

Cons

Nothing much honestly just sometimes the tool has some visual issues but other than those small hickups its a great tool.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 11, 2025

Thank you so much for your time and a positive feedback.

GM

Geena M.

Furniture flipper

Marketing and Advertising

### "Highly Reccommend"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 10, 2024

Overall, I feel Sociocs offers real time communication which boasts customer satisfaction scores.

Pros

Real time customer communication it offers!

Cons

I have privacy concerns however this is with most software being used for personal businesses.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MT

mike t.

engineer

Civil Engineering

### "sociocs review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 23, 2024

very good, used it briefly before switching to another product

Pros

lots of messaging options and personalized ways to send

Cons

somewhat limited for a program that seems like social media

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 27, 2024

Thank you for taking the time to write an online review. We appreciate your feedback.

AR

Ayub R.

Manager

Real Estate

### "Business Communication Management Program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 1, 2024

Business text messaging and bulk text messaging are the key benefits.

Pros

Sociocs boost marketing through customer communications in real-time. Mass business texting is another added advantage of this tool.

Cons

I hardly encounter challenges when sending and receiving business messages with Sociocs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Anshu p.

Senior Sales Officer at Paytm with expertise in Credit Management

Financial Services

### "Powerful Social Media Management Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 26, 2024

Pros

From scheduling of posts, good customer support to detailed analytics it handles everything we need for social media management.

Cons

In our 6 months of experience, only once it takes more response time than expected.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Sangeeta K.

Recruitment and Client Management Officer

Human Resources

### "Sociocs provide a more effective way of communication"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 26, 2024

Pros

Sociocs brings all our communication channels together and makes them accessible at one place which is a much more effective method of communication than having to use multiple programs in-order to communicate. Our teams can easily connect with each other and be more productive in their tasks.

Cons

Our team uses Sociocs all the time and we haven't faced any problems yet.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 1, 2024

Thank you so much for your positive feedback.

Rakesh S.

UI UX Designer at Geek Informatic Technologies Private Limited

Graphic Design

### "Best Customer Communication Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 26, 2024

Pros

We are managing customer communication with the help of Sociocs. It is value for money as compared to the other available tools in the market.

Cons

In my experience, I dont face any issue.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Jamal H.

CEO and Founder

Hospital & Health Care

### "Robust Customer Contact Database"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 25, 2024

Customer communication management is the vital benefit that I realize with Sociocs.

Pros

We have integrated Sociocs with several social media platforms such as FB and IG which makes it easy to contact customers in one single repository.

Cons

I have not used Sociocs for quite long, but I am yet to experience any trouble.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 1, 2024

Thank you so much for your positive feedback.

JS

Joao S.

Customer success executive

Automotive

### "Perfect platform to solve communication medium problem with customers"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 18, 2024

My experience as customer success executive that using Sociocs is very delighted. It let me to connect with customer from various medium.

Pros

Integration with communication platform like WhatsApp, SMS and web chat is easy to connect. Customer has many option to connect with customer service and get the support that they need in no time.

Cons

Need more integration with social media website like Facebook and LinkedIn.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 23, 2024

Thank you so much for your positive feedback.

Abhinav S.

Detail-Oriented Accounts Payable Specialist and Payroll specialist on QuickBooks USA

Accounting

### "Business Communication Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 18, 2024

Pros

For company social media management I always prefer Sociocs. Generating what's app chat link is simple and easy using it. Its android app also works smooth with its brilliant UI.

Cons

Everything works fine nothing to mention in the cons section.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 23, 2024

Thank you so much for your positive feedback.

[View all Reviews](https://www.capterra.com/p/10002235/Sociocs/reviews/)

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