---
title: "Sociocs Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Sociocs the right Customer Communications Management solution for you? Explore 118 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://bx-capterra-9jkl9g9y3-g2dm.vercel.app/p/10002235/Sociocs/reviews/"
page_type: "reviews"
language: "en"
---

Sociocs

4.6 (118)

[View alternatives](https://www.capterra.com/p/10002235/Sociocs/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated July 20th, 2026

# Reviews of Sociocs

Ease of use

4.5

Customer Service

4.5

## Pros and Cons in Reviews

AK

Abhishek K

Finance ManagerFinancial Services, 11 - 50 employeesUsed the software for: 1-2 years.

“The platform helps to optimize the ROI of our company as it helps our marketing team to work more flawlessly just by sitting from anywhere in the world and optimize social media engagement.“

May 5, 2024

PR

Pratush R

Designing HeadConsumer Services, 51 - 200 employeesUsed the software for: 1-2 years.

“Also, in the free version, the reporting features are limited, which restrict the depth of analysis a user can ever perform.“

June 16, 2024

AK

Abhishek K

Finance ManagerFinancial Services, 11 - 50 employeesUsed the software for: 1-2 years.

“We mainly use sociocs to analyze all the data of customer behaviour more deeply that we get from this app tools and cover these data for the improvement of customer experience in our organizations.“

May 5, 2024

Ayush S

Product DesignerDesign, Self-employedUsed the software for: I used a free trial.

“The ease of use is missing a little bit the free plan doesn't offer that much depth of functionality, and the paid plans are quite expensive for less usage.“

June 6, 2024

PR

Pratush R

Designing HeadConsumer Services, 51 - 200 employeesUsed the software for: 1-2 years.

“My overall experience of using Sociocs in our company is great, I found this platform great for managing social media for personal and even for small businesses, but it becomes really challenging if you want to scale its usage with large teams and advanced marketing strategies that require more robust analytical and automation tools which it doesn't have.“

June 16, 2024

KM

Kumar M

Associate Principal EngineerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“One significant limitation is that Sociocs is primarily a text messaging tool and may not offer as many features as other customer communication platforms.“

April 26, 2023

PR

Pratush R

Designing HeadConsumer Services, 51 - 200 employeesUsed the software for: 1-2 years.

“Also, they provide a free version with substantial features that can be accessed from anywhere, offering different valuable insights and capabilities for enhancing our social media presence in the market.“

June 16, 2024

RP

Rahul P

Account ExecutiveFood Production, 51 - 200 employeesUsed the software for: Less than 6 months.

“Operating on socios can prove to be hectic for beginners.“

May 30, 2024

## Showing most helpful reviews

Showing 1-25 of 118 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ankit N.  
Assistant Project Manager  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Sociocs is a tool that helps to connect with all of the organisation's customers."

July 28, 2023

4.0

My overall experience with the software was good as it has saved me a lot of time and also our customers have got a single-point solution for all of their issues and after installing automated chatbots the efficiency of our sales team is at another level. A great tool for all kinds of businesses.

Pros

The best tool and advantage that sociocs give is the integration with what's an app and other social media platforms. Now I can track all the conversation which has been done by our sales teams through all types of chat and give my input for the best of the organisation. It also helps in connecting with a larger number of customers in a single go through its bulk sms feature.

Cons

Initially, the platform was great for a few months then I come to know about its limitation that the user is allowed to send only a specific number of messages in the month which limits its efficiency and forces users to buy its upgradation. The app really has lots of potential if they could work on these small things.

Review Source

Response from Tracious Technology Private Limited

August 23, 2023

Thank you for taking the time to write an online review of Sociocs, and we are glad to know your overall experience has been positive. We have also noted your concern regarding messaging limits on the FREE plan.

SS

Sachin S.  
Operations Associate IT and Content  
Education Management  
Used the software for: 6-12 months

### "Sociocs provides a centralized platform for more than one social media accounts."

June 13, 2023

5.0

Overall experience of using Sociocs is highly positive. Sociocs provides a user-friendly and intuitive platform that facilitates collaboration, knowledge sharing, and community building. We can easily communicate, exchange ideas, and coordinate tasks, leading to enhanced productivity and streamlined workflows. The ability to create and access a repository of insights and best practices promotes a culture of continuous improvement. Sociocs also fosters networking opportunities and professional growth by connecting like-minded individuals and facilitating engaging discussions. Moreover, the availability of data-driven insights and analytics empowers us to make informed decisions and optimize strategies.

Pros

Sociocs facilitates collaboration, promotes knowledge sharing, builds communities, and offers data-driven insights. It provides a centralized platform for communication and project management, enhancing productivity and streamlining workflow. Sociocs enables users to create a repository of valuable insights, fostering continuous improvement.

Cons

Implementation may require significant time and resources. Sociocs relies on digital connectivity, making it susceptible to disruptions. Organizations must ensure reliable internet access. Data security and privacy concerns should be addressed with appropriate measures.

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

Reason for choosing Sociocs

ActiveCampaign is only helpful for campaign management. But in Sociocs we can do all things, so we chose Sociocs instead of ActiveCampaign.

Review Source

Response from Tracious Technology Private Limited

July 10, 2023

Thank you for sharing your positive experience with Sociocs.

Cristina A.  
Fotografa  
Photography  
Used the software for: I used a free trial

### "There are probably better options"

April 13, 2023

2.0

Pros

The software has a lot of options, but some of them aren't that useful and a bit laggy.

Cons

I changed software due to the lag the software gave me; a bit disappointed.

Review Source

Response from Tracious Technology Private Limited

April 26, 2023

We apologize for the negative experience you had. We continuously keep improving the platform based on the user experience and feedback. We request you to give it a try again. Also, it would help us tremendously if you can email us (support at sociocs dot com) details about the features you didn't like or were slow. Thank you.

PA

Prasath A.  
Senior Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Sociocs: Customer engagement & online communication tool"

May 19, 2023

4.0

Sociocs stands out as an exceptional online customer engagement platform, highly valued by businesses and professionals alike. With its extensive range of features, it enables effortless business text messaging and online bulk text messaging. What sets it apart is its seamless execution of live chat and web chat messaging, ensuring smooth and uninterrupted communication experiences. Sociocs is the go-to solution for efficient customer engagement without any complications or delays.

Pros

We can communicate effectively with our clients as well as provide an outstanding online customer service experience. By using this tool, we can acquire new customers as well as retain existing customers easily to expand. The Google Play store makes it easy for businesses to download and use this highly customizable application. Businesses can enhance their growth and operation efficiency with this tool. The company offers outstanding customer service, social media management tools, and messenger options.

Cons

Despite its effectiveness in attracting new clients and accelerating a business's growth exponentially in highly profitable ways, this customer engagement tool has not encountered any issues as of yet. Adding additional features to the app would help it remain relevant to the market and business needs.

Switched from

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

I switched from Liveagent to Sociocs for its broad acceptance, remarkable customer service experience, affordability, and scalability. Sociocs surpasses expectations with its extensive feature set and flawless functionality, guaranteeing seamless operations without any technical complications.

Review Source

Response from Tracious Technology Private Limited

August 23, 2023

Thank you very much for your review. We are glad to have you on the Sociocs platform.

ST

Sophia T.  
Manager Software Engineering  
Information Technology and Services  
Used the software for: 1-2 years

### "Sociocs is an customer engagement and online communication tool"

March 15, 2023

5.0

Sociocs is an exceptional online customer engagement platform that offers a vast array of features and is widely accepted by businesses and professionals alike. The platform facilitates efficient business text messaging and online bulk text messaging with ease and without any complications. Additionally, live chat and web chat messaging are executed seamlessly, with no lag or slowdown.

Pros

The most effective communication tool to attract and onboard new clients, as well as to deliver an exceptional online customer service experience, is now available. This tool not only facilitates the acquisition of new customers, but also helps to retain existing ones and significantly expand the customer base. Moreover, it is a highly customizable application that can be downloaded and used easily from the Google Play store, making it widely accessible to businesses. By using this tool, businesses can grow and accelerate their operations to new heights. It offers outstanding social media management capabilities, messenger services, and the best customer service experience available to date.

Cons

There have been no issues encountered thus far with this customer engagement tool, which is one of the most effective ways to attract new clients and grow a business exponentially in a highly profitable manner. To remain relevant to the market and business needs, it would be beneficial to incorporate additional features into the app.

Alternatives considered

[Freshcaller](https://www.capterra.com/p/165078/Freshcaller/)[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

Reason for choosing Sociocs

Sociocs stands out as the top choice for scaling a business by providing a world-class end-to-end customer service experience. It is an affordable communication tool that is both cost-effective and efficient, with minimal technical issues. One of the best features of this app is its continuous operation, functioning smoothly 24/7 without lag or shutdown. Its widespread use and global acceptance also make it a prime option for expanding the customer base.

Switched from

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

Switched from Liveagent to Sociocs due to the latter's wider acceptance, exceptional customer service experience, affordability, and greater scalability. Additionally, Sociocs offers a wider range of features and seamless functionality, ensuring smooth operations without any technical issues.

Review Source

Response from Tracious Technology Private Limited

March 16, 2023

It's a pleasure to have you as a customer. Your encouraging feedback is appreciated.

RK

Rahul K.  
Senior Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "World class customer engagement and online communication tool for businesses and professionals !"

December 31, 2022

5.0

Sociocs is one of the best customer engagement online application platform for businesses and professionals with wider acceptability and numerous features. Business text messaging and online bulk text messaging is done in most efficient manner through this platform without any hassle or trouble. The live chat and web chat messaging is done effortlessly without any lag or slowdown.

Pros

Best communication tool for attracting and onboarding new clients and deliver online customer service experience in one of the best way possible. It helps in greater traction of new clients and retain the older ones and increase the customer base significantly. Also, it is highly customizable app and is easily available on Google play store for downloads and use. Has wider acceptability for businesses. It helps in growing and accelerating business to its best level. The social media management, messenger service and best customer service experience attained through this platform till date.

Cons

No problem encountered so far. One of the best customer engagement tool for attracting new clients and increase the business exponentially in most profitable manner possible. More and more features should be added significantly so that the app can stay relevant to market and business requirements.

Alternatives considered

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[Birdeye](https://www.capterra.com/p/152997/BirdEye/)

Reason for choosing Sociocs

Sociocs is best of all as it helps in scaling the business through providing the world class customer service experience end to end. It is quite cheap and highly affordable in comparison to other alternatives communication tool and work efficiently without much tech issue. The best thing about the app is that it works 24/7 without any lag or slowdown and never shutdown. It has better prospects for increasing customer base due to its wide use and global acceptance

Review Source

Response from Tracious Technology Private Limited

January 4, 2023

Rahul, Thank you so much for taking time to write a review about Sociocs. Your feedback is much appreciated.

EA

Elgiz A.  
Software Engineer  
Online Media  
Used the software for: I used a free trial

### "One stop shop for all your messaging needs"

August 10, 2025

5.0

Very positive, I would recommend to anyone looking into Sociocs and very supportive team behind the product.

Pros

I loved how the tool provides so many functionalities for me and my team and how easy it is to use on the daily.

Cons

Nothing much honestly just sometimes the tool has some visual issues but other than those small hickups its a great tool.

Review Source

Response from Tracious Technology Private Limited

August 11, 2025

Thank you so much for your time and a positive feedback.

Hina S.  
Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "A Highly Engaging and Interactive Social Networking Platform for Connecting"

February 8, 2023

4.0

My overall experience with Sociocs has been positive. The platform is user friendly and has great features that make it easy to create and manage social media campaigns. The customer support team is also very responsive and helpful with any issues I have encountered. I also appreciate the ability to track analytics and performance of campaigns in real-time.

Pros

I liked the fact that Sociocs platform is designed to help businesses manage their online presence in a more efficient way. The platform provides tools to help businesses create and manage social media campaigns, as well as track and measure their performance. It also provides analytics to help businesses understand their audience and make better decisions about how to engage with them. Overall, I found Sociocs to be a great tool for businesses who want to maximize their online presence.

Cons

The most disliked aspect of the Sociocs platform was its lack of features. It was difficult to customize our profile page and there was no way to search for other users. Additionally, the platform had limited options for interacting with other users and the user interface was not very intuitive.

Review Source

Response from Tracious Technology Private Limited

July 13, 2024

Thank you so much for your positive feedback.

Mayank Pratap S.  
Customer Success Manager  
E-Learning  
Used the software for: I used a free trial

### "It's a great messaging management app"

April 22, 2023

5.0

As per my experience it's very reasonable and user friendly

Pros

It's contains the integration of social media, it's contains the client history, inbox management

Cons

Almost all the features are good and user friendly

Review Source

Response from Tracious Technology Private Limited

April 25, 2023

Thank you so much for trying out Sociocs and leaving a positive feedback. It means a lot to us.

VR

Verified Reviewer  
Cofounder/CTO  
Consumer Electronics  
Used the software for: Less than 6 months

### "Cost effective one stop shop to handle all customer support requests"

August 18, 2023

4.0

It's been a breeze integrating Sociocs into our workflow. It took a mere two minutes to sign up and get setup with our customer support with Sociocs.

Pros

The product is very well thought out. It covers each and every possible form of communication that a customer might use to reach out to a business: from text, live chat, or social media channels. All of this is consolidated in a single platform, so you don't even have to track different channels to answer customer requests.

Cons

There is nothing in particular that I don't like about this product. It works like a charm and works just fine for our use case. However, it'd be nice to have an LLM bot support for live chat, which could automate a lot of mundane custom requests which won't necessarily require a human to answer them.

Switched from

[Intercom](https://www.capterra.com/p/134347/Intercom/)

To cut costs

Review Source

Response from Tracious Technology Private Limited

August 23, 2023

Thank you for your review and the feedback. Using LLM bots for automated support is an interesting suggestion, and we will keep it in mind when planning out new features.

VR

Verified Reviewer  
Software Developer  
Package/Freight Delivery  
Used the software for: Less than 6 months

### ""Sociocs is a awesome tool""

March 22, 2023

4.0

This platform excels at managing authentic corporate communication channels and a variety of campaigns. It provides an excellent opportunity to enhance an organization's internal structure in a more efficient and streamlined manner.

Pros

I place high value on Sociocs software that offers useful functionality and features to manage my social media accounts or analyze social media data. Additionally, I appreciate software that seamlessly integrates with other tools and software such as CRM systems and email marketing tools. Good customer support and technical assistance is also a crucial factor in my decision-making process when it comes to software. Lastly, I prioritize Sociocs software that prioritizes strong security measures to safeguard my data and prevent potential cyber attacks.

Cons

Complexity: They may prefer software that is simple and easy to use, rather than overly complex and time-consuming to learn.Cost: They may be reluctant to pay for expensive software, particularly if there are comparable free or lower-cost options available.Bugs and glitches: Users can get frustrated with software that experiences frequent bugs, crashes, or other technical issues.

Review Source

Response from Tracious Technology Private Limited

March 23, 2023

We are happy to have you on the Sociocs platform, and thank you for taking the time to write a review.

NP

Nick P.  
AGM  
Hospitality  
Used the software for: 2+ years

### "One of the best paid app"

December 27, 2022

5.0

This Jay Swaminarayan best paid app so far. It allows whole team to commune with guest and anyone can take it forward.

Pros

Notification and integration with my software.

Cons

I think the UI colors can be improved and should support dark mode.

Reason for choosing Sociocs

This app had more feature and it was very cheap to other app that we use to have before.

Review Source

Response from Tracious Technology Private Limited

January 5, 2023

Nick, Thank you so much for being a valuable customer of Sociocs and taking time to write the review.

DZ

David Z.  
Owner  
Hospital & Health Care  
Used the software for: Less than 6 months

### "The BEST Business Texting Service in the Market"

March 7, 2024

5.0

Overall, I have had an excellent experience transferring from my other software to Sociocs. The onboarding team went above and beyond to sort out some challenging issues. I am pleased that I can manage my Twilio account myself and pay them directly. This is exactly what any business owner would look for. A simple, clean, reliable service.

Pros

Sociocs is truly the best in the business. Better than all the rest. I spent hours comparing and demoing different software. This one really takes the cake. - Very simple set up. You get to manage your own Twilio account (which the competitors use anyways), and host your own number. - Excellent clean looking interface on both Web and Mobile. - Top notch fast support. They resolved everything and were caring and professional. - Fair pricing compared with competitors. - HIPAA and PIPIEDA Compliant

Cons

I truly have no cons to report about Sociocs so far.

Alternatives considered

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[Podium](https://www.capterra.com/p/164285/Podium/)

Review Source

Response from Tracious Technology Private Limited

March 19, 2024

We love hearing that you are finding Sociocs as the best business texting solution in the market after your extensive research. We appreciate your patience and understanding during the initial setup of your account. Thank you so much for your encouraging feedback!

VR

Verified Reviewer  
Senior Consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "One place for all your social media platforms "

March 23, 2023

5.0

The best cost efficient social media integration platform !

Pros

The application provides support to integrate all the social media platforms . The posts and the interactions with the all social media customers can be captured to make the interactions easier. The application costing is also brilliantly done.

Cons

The API of the application doesn't not have documentation so it can be integrate with other application to get the statistics out of it .

Review Source

Response from Tracious Technology Private Limited

March 25, 2023

We appreciate you taking the time to leave an online review and your positive feedback.

SR

Sailaja R.  
managing director  
Information Technology and Services  
Used the software for: Less than 6 months

### "Sociocs: A Multi-Purpose Messaging Tool"

May 30, 2024

5.0

Sociocs is an indispensable tool for managing various customer interactions. It has helped accommodate our specific needs. We are happy with this software and have found it to be both user-friendly and scalable. It has skyrocketed our customer feedback process and made it simple to adapt and implement. The support team has also been outstanding, providing incredible assistance and exceeding our expectations. Overall, we are very satisfied with Sociocs and plan to continue using it in the future and would also recommend it to others.

Pros

1\. The interface is easy to navigate and starts with simple steps. 2. All customer interactions and leads are gathered in one location and website leads are transformed into text-based conversations. 3. With its numerous communication channels and effortless user experience, this tool is an efficient and time-saving solution for both businesses and customers. 4. It serves as a comprehensive, visionary platform that enhances customer relationships, and streamlines productivity. 5. One of the best features is the automatic reminder messages, as they help with follow-ups.

Cons

1\. This software is of high quality, but I find the process of connecting channels and navigating the platform to be quite hectic. 2. New users who log in for the first time should be presented with helpful suggestions on how to use the product. 3. It would be helpful to include a detailed analysis and reporting of conversations. 4. Its daily summary email is good but an online report would provide even more insights and value and be more easily accessible.

Review Source

Response from Tracious Technology Private Limited

July 13, 2024

Thank you so much for your positive feedback.

Rakesh S.  
UI UX Designer at Geek Informatic Technologies Private Limited  
Graphic Design  
Used the software for: 6-12 months

### "Best Customer Communication Tool"

July 26, 2024

5.0

Pros

We are managing customer communication with the help of Sociocs. It is value for money as compared to the other available tools in the market.

Cons

In my experience, I dont face any issue.

Review Source

Muthu K.  
Marketing Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Best Multichannel Customer Communication Tool for Any Business"

January 4, 2023

5.0

Overall, on-demand communication helped our company to improve our customer service and build strong, long-term relationships with our customers. Very easy-to-use UI and affordable pricing in this market.

Pros

I have been using Socios for a while I love the whole product especially I love most their Multi-channel and single inbox features that helped our business improve our customer communication and satisfaction.

Cons

Initially, there was an integration issue with other platforms. But now I don't think any issue with the product.

Review Source

Response from Tracious Technology Private Limited

January 13, 2023

Muthu, Thank you for joining the Sociocs platform, and sharing your experience with the product. We are glad to have you as a user. Thank you.

VR

Verified Reviewer  
Software Engineer  
Computer Software  
Used the software for: Less than 6 months

### " Awesome Customer Communication Tool for Different Business Sizes in Different Industries"

March 22, 2023

4.0

After using Sociocs for some time now, and managing customer inquiries and support requests, I have to say it's been great.The user interface is intuitive and easy to use, we literally got set up and running in no time.The pricing is ok for what they're offering, and the support team has been very helpful whenever I've had inquiries.

Pros

It's easy to use and set up, even for non-technical users, with a great customer support team that's always ready and willing to help.It's also incredibly seamless to integrate with platforms like WhatsApp, in order to get customer reviews

Cons

Even though we love Sociocs, it does lack a few features that other competitors have.So far the only complaint we have is that it can be a bit slow when trying to sort out scheduling and managing posts especially if you have quite a number.Fortunately, it's not a deal breaker for us.

Review Source

Response from Tracious Technology Private Limited

March 25, 2023

It is a pleasure to have you on the Sociocs platform, and thank you for taking the time to leave an online review.

RP

Rahul P.  
Account Executive  
Food Production  
Used the software for: Less than 6 months

### "Instrumental Solution for Managing SMS Conversations"

May 30, 2024

5.0

We experienced difficulty in managing and monitoring SMS conversations with our customer support team. Fortunately, they devised an effective solution that not only resolved the issue but also made it easier for us to handle our clients and expand our business. We are thrilled with the outcome and eager to continue using this product, which has provided us with exceptional results. The software's implementation and adaptability have been very convenient in allowing us to efficiently manage our customer communication, leading to a notable improvement in our scalability. Overall, we are highly satisfied with the software and appreciate the incredible solutions it has provided.

Pros

1\. Sociocs is the best software for a No-code solution for customizable text messaging. 2. Google Business Messages and WhatsApp support proved to be a very effective and efficient solution. 3. It provides us with a ready-to-use tool for custom messaging apps. 4. This platform has significantly helped us to save time by integrating all social media channels. 5. It offers automatic follow-ups and reminders, making it an indispensable tool for boosting business growth.

Cons

1\. There seems to be a need for assistance with channel connection and platform operation. 2. Operating on socios can prove to be hectic for beginners. 3. It lacks a comprehensive examination and presentation of the discussions.

Review Source

Response from Tracious Technology Private Limited

July 13, 2024

Thank you so much for your positive feedback.

JH

Jamal H.  
CEO and Founder  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Robust Customer Contact Database"

July 25, 2024

5.0

Customer communication management is the vital benefit that I realize with Sociocs.

Pros

We have integrated Sociocs with several social media platforms such as FB and IG which makes it easy to contact customers in one single repository.

Cons

I have not used Sociocs for quite long, but I am yet to experience any trouble.

Review Source

Response from Tracious Technology Private Limited

August 1, 2024

Thank you so much for your positive feedback.

Rohit S.  
Front End Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Best For Connecting With Customers "

July 6, 2024

5.0

As of now everything works well for me in my overall experience with it.

Pros

It's integration with softwares is easy and user interface is very simple for new users as well. It gives timely updates that helps in serving the customer better.

Cons

I like everything in it as it helps me in my daily office routine.

Review Source

Response from Tracious Technology Private Limited

July 13, 2024

Thank you so much for your positive feedback.

ME

Marcus E.  
Marketing Manager  
Newspapers  
Used the software for: 6-12 months

### "The best of all times social media management tool. "

April 17, 2023

5.0

Sociocs makes social media marketing extremely easy and cost effective. It's a great and fantastic tool to think of if you need a full featured social media marketing application.

Pros

It's a brilliant and incredible social media management tool that provides comprehensive social media management features such as monitoring, analytics and scheduling. It has a very intuitive and friendly user interface which makes it super easy to learn and understand. It is very easy to navigate through and has the best customer support team that responds quick once you contact them.

Cons

Compared to other similar applications, it has a limited social media platform integrations.

Review Source

Response from Tracious Technology Private Limited

April 19, 2023

Thank you so much for your positive feedback. We appreciate your input.

KM

Kashish M.  
Software Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "" Effective Communication Solution""

July 11, 2024

5.0

Sociocs is particularly good at managing social media and SMS marketing since they communicate well and satisfy their clients. You should give Sociocs a try if you value simplicity and efficiency!

Pros

Sociocs improves customer service by streamlining communication with two-way text conversations to foster relationships and respond quickly to inquiries. Users may efficiently send SMS to huge client groups, and automatic solutions to frequently asked inquiries save time and improve communication. The click-to-chat tool improves consumer communication by allowing for one-click texting.

Cons

Compared to certain rival programmes, Sociocs is more costly and offers less capabilities.

Review Source

Response from Tracious Technology Private Limited

July 22, 2024

Thank you so much for your positive feedback.

EK

Eddah K.  
Project Manager  
Security and Investigations  
Used the software for: 2+ years

### "Wonderful and rich in features for your social media accounts."

March 28, 2023

5.0

Using it in controlling all my social media platforms also getting insightful reports from different sources in one place. Great in marketing campaigns as well.

Pros

Fast in conveying messages on direct inbox and also filter spams.Integration of all your social media accounts helps easy navigation all at a time.

Cons

I don't find it with limitations it has really saved the day .

Review Source

Response from Tracious Technology Private Limited

March 29, 2023

Thank you for taking the time to leave an online review. We appreciate your positive feedback.

Elson P.  
Digital Marketing  
Marketing and Advertising  
Used the software for: I used a free trial

### "Sociocs is fantastic! It makes our job simpler and is really simple to utilise."

December 17, 2022

5.0

Pros

I enjoy how all social media are linked to a single platform since it saves time. I like receiving automated follow-up reminder texts. Therefore, it is a really helpful tool for expanding our company. Highly suggested. The user experience and product are excellent.

Cons

I haven't yet observed any particular worries. There is no objection because additional features are being continuously introduced.

Review Source

Response from Tracious Technology Private Limited

December 20, 2022

Elson, Thank you so much for your positive feedback. Good to hear that Sociocs is helping make your job simpler and saves your time.

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