--- title: "Sociocs Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Sociocs the right Customer Communications Management solution for you? Explore 118 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/10002235/Sociocs/reviews/" page_type: "reviews" language: "en" --- Sociocs 4.6 (118) [View alternatives](https://www.capterra.com/p/10002235/Sociocs/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 4th, 2026 # Reviews of Sociocs Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews AK Abhishek K Finance ManagerFinancial Services, 11 - 50 employeesUsed the software for: 1-2 years. “The platform helps to optimize the ROI of our company as it helps our marketing team to work more flawlessly just by sitting from anywhere in the world and optimize social media engagement.“ May 5, 2024 PR Pratush R Designing HeadConsumer Services, 51 - 200 employeesUsed the software for: 1-2 years. “Also, in the free version, the reporting features are limited, which restrict the depth of analysis a user can ever perform.“ June 16, 2024 AK Abhishek K Finance ManagerFinancial Services, 11 - 50 employeesUsed the software for: 1-2 years. “We mainly use sociocs to analyze all the data of customer behaviour more deeply that we get from this app tools and cover these data for the improvement of customer experience in our organizations.“ May 5, 2024 Ayush S Product DesignerDesign, Self-employedUsed the software for: I used a free trial. “The ease of use is missing a little bit the free plan doesn't offer that much depth of functionality, and the paid plans are quite expensive for less usage.“ June 6, 2024 PR Pratush R Designing HeadConsumer Services, 51 - 200 employeesUsed the software for: 1-2 years. “My overall experience of using Sociocs in our company is great, I found this platform great for managing social media for personal and even for small businesses, but it becomes really challenging if you want to scale its usage with large teams and advanced marketing strategies that require more robust analytical and automation tools which it doesn't have.“ June 16, 2024 KM Kumar M Associate Principal EngineerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “One significant limitation is that Sociocs is primarily a text messaging tool and may not offer as many features as other customer communication platforms.“ April 26, 2023 PR Pratush R Designing HeadConsumer Services, 51 - 200 employeesUsed the software for: 1-2 years. “Also, they provide a free version with substantial features that can be accessed from anywhere, offering different valuable insights and capabilities for enhancing our social media presence in the market.“ June 16, 2024 RP Rahul P Account ExecutiveFood Production, 51 - 200 employeesUsed the software for: Less than 6 months. “Operating on socios can prove to be hectic for beginners.“ May 30, 2024 ## Showing most helpful reviews Showing 1-25 of 118 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ankit N. Assistant Project Manager Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Sociocs is a tool that helps to connect with all of the organisation's customers." July 28, 2023 4.0 My overall experience with the software was good as it has saved me a lot of time and also our customers have got a single-point solution for all of their issues and after installing automated chatbots the efficiency of our sales team is at another level. A great tool for all kinds of businesses. Pros The best tool and advantage that sociocs give is the integration with what's an app and other social media platforms. Now I can track all the conversation which has been done by our sales teams through all types of chat and give my input for the best of the organisation. It also helps in connecting with a larger number of customers in a single go through its bulk sms feature. Cons Initially, the platform was great for a few months then I come to know about its limitation that the user is allowed to send only a specific number of messages in the month which limits its efficiency and forces users to buy its upgradation. The app really has lots of potential if they could work on these small things. Review Source Response from Tracious Technology Private Limited August 23, 2023 Thank you for taking the time to write an online review of Sociocs, and we are glad to know your overall experience has been positive. We have also noted your concern regarding messaging limits on the FREE plan. SS Sachin S. Operations Associate IT and Content Education Management Used the software for: 6-12 months ### "Sociocs provides a centralized platform for more than one social media accounts." June 13, 2023 5.0 Overall experience of using Sociocs is highly positive. Sociocs provides a user-friendly and intuitive platform that facilitates collaboration, knowledge sharing, and community building. We can easily communicate, exchange ideas, and coordinate tasks, leading to enhanced productivity and streamlined workflows. The ability to create and access a repository of insights and best practices promotes a culture of continuous improvement. Sociocs also fosters networking opportunities and professional growth by connecting like-minded individuals and facilitating engaging discussions. Moreover, the availability of data-driven insights and analytics empowers us to make informed decisions and optimize strategies. Pros Sociocs facilitates collaboration, promotes knowledge sharing, builds communities, and offers data-driven insights. It provides a centralized platform for communication and project management, enhancing productivity and streamlining workflow. Sociocs enables users to create a repository of valuable insights, fostering continuous improvement. Cons Implementation may require significant time and resources. Sociocs relies on digital connectivity, making it susceptible to disruptions. Organizations must ensure reliable internet access. Data security and privacy concerns should be addressed with appropriate measures. Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) Reason for choosing Sociocs ActiveCampaign is only helpful for campaign management. But in Sociocs we can do all things, so we chose Sociocs instead of ActiveCampaign. Review Source Response from Tracious Technology Private Limited July 10, 2023 Thank you for sharing your positive experience with Sociocs. Cristina A. Fotografa Photography Used the software for: I used a free trial ### "There are probably better options" April 13, 2023 2.0 Pros The software has a lot of options, but some of them aren't that useful and a bit laggy. Cons I changed software due to the lag the software gave me; a bit disappointed. Review Source Response from Tracious Technology Private Limited April 26, 2023 We apologize for the negative experience you had. We continuously keep improving the platform based on the user experience and feedback. We request you to give it a try again. Also, it would help us tremendously if you can email us (support at sociocs dot com) details about the features you didn't like or were slow. Thank you. PA Prasath A. Senior Software Engineer Information Technology and Services Used the software for: 2+ years ### "Sociocs: Customer engagement & online communication tool" May 19, 2023 4.0 Sociocs stands out as an exceptional online customer engagement platform, highly valued by businesses and professionals alike. With its extensive range of features, it enables effortless business text messaging and online bulk text messaging. What sets it apart is its seamless execution of live chat and web chat messaging, ensuring smooth and uninterrupted communication experiences. Sociocs is the go-to solution for efficient customer engagement without any complications or delays. Pros We can communicate effectively with our clients as well as provide an outstanding online customer service experience. By using this tool, we can acquire new customers as well as retain existing customers easily to expand. The Google Play store makes it easy for businesses to download and use this highly customizable application. Businesses can enhance their growth and operation efficiency with this tool. The company offers outstanding customer service, social media management tools, and messenger options. Cons Despite its effectiveness in attracting new clients and accelerating a business's growth exponentially in highly profitable ways, this customer engagement tool has not encountered any issues as of yet. Adding additional features to the app would help it remain relevant to the market and business needs. Switched from [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) I switched from Liveagent to Sociocs for its broad acceptance, remarkable customer service experience, affordability, and scalability. Sociocs surpasses expectations with its extensive feature set and flawless functionality, guaranteeing seamless operations without any technical complications. Review Source Response from Tracious Technology Private Limited August 23, 2023 Thank you very much for your review. We are glad to have you on the Sociocs platform. ST Sophia T. Manager Software Engineering Information Technology and Services Used the software for: 1-2 years ### "Sociocs is an customer engagement and online communication tool" March 15, 2023 5.0 Sociocs is an exceptional online customer engagement platform that offers a vast array of features and is widely accepted by businesses and professionals alike. The platform facilitates efficient business text messaging and online bulk text messaging with ease and without any complications. Additionally, live chat and web chat messaging are executed seamlessly, with no lag or slowdown. Pros The most effective communication tool to attract and onboard new clients, as well as to deliver an exceptional online customer service experience, is now available. This tool not only facilitates the acquisition of new customers, but also helps to retain existing ones and significantly expand the customer base. Moreover, it is a highly customizable application that can be downloaded and used easily from the Google Play store, making it widely accessible to businesses. By using this tool, businesses can grow and accelerate their operations to new heights. It offers outstanding social media management capabilities, messenger services, and the best customer service experience available to date. Cons There have been no issues encountered thus far with this customer engagement tool, which is one of the most effective ways to attract new clients and grow a business exponentially in a highly profitable manner. To remain relevant to the market and business needs, it would be beneficial to incorporate additional features into the app. Alternatives considered [Freshcaller](https://www.capterra.com/p/165078/Freshcaller/)[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) Reason for choosing Sociocs Sociocs stands out as the top choice for scaling a business by providing a world-class end-to-end customer service experience. It is an affordable communication tool that is both cost-effective and efficient, with minimal technical issues. One of the best features of this app is its continuous operation, functioning smoothly 24/7 without lag or shutdown. Its widespread use and global acceptance also make it a prime option for expanding the customer base. Switched from [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) Switched from Liveagent to Sociocs due to the latter's wider acceptance, exceptional customer service experience, affordability, and greater scalability. Additionally, Sociocs offers a wider range of features and seamless functionality, ensuring smooth operations without any technical issues. Review Source Response from Tracious Technology Private Limited March 16, 2023 It's a pleasure to have you as a customer. Your encouraging feedback is appreciated. RK Rahul K. Senior Manager Marketing and Advertising Used the software for: 6-12 months ### "World class customer engagement and online communication tool for businesses and professionals !" December 31, 2022 5.0 Sociocs is one of the best customer engagement online application platform for businesses and professionals with wider acceptability and numerous features. Business text messaging and online bulk text messaging is done in most efficient manner through this platform without any hassle or trouble. The live chat and web chat messaging is done effortlessly without any lag or slowdown. Pros Best communication tool for attracting and onboarding new clients and deliver online customer service experience in one of the best way possible. It helps in greater traction of new clients and retain the older ones and increase the customer base significantly. Also, it is highly customizable app and is easily available on Google play store for downloads and use. Has wider acceptability for businesses. It helps in growing and accelerating business to its best level. The social media management, messenger service and best customer service experience attained through this platform till date. Cons No problem encountered so far. One of the best customer engagement tool for attracting new clients and increase the business exponentially in most profitable manner possible. More and more features should be added significantly so that the app can stay relevant to market and business requirements. Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[Birdeye](https://www.capterra.com/p/152997/BirdEye/) Reason for choosing Sociocs Sociocs is best of all as it helps in scaling the business through providing the world class customer service experience end to end. It is quite cheap and highly affordable in comparison to other alternatives communication tool and work efficiently without much tech issue. The best thing about the app is that it works 24/7 without any lag or slowdown and never shutdown. It has better prospects for increasing customer base due to its wide use and global acceptance Review Source Response from Tracious Technology Private Limited January 4, 2023 Rahul, Thank you so much for taking time to write a review about Sociocs. Your feedback is much appreciated. Hina S. Analyst Information Technology and Services Used the software for: 1-2 years ### "A Highly Engaging and Interactive Social Networking Platform for Connecting" February 8, 2023 4.0 My overall experience with Sociocs has been positive. The platform is user friendly and has great features that make it easy to create and manage social media campaigns. The customer support team is also very responsive and helpful with any issues I have encountered. I also appreciate the ability to track analytics and performance of campaigns in real-time. Pros I liked the fact that Sociocs platform is designed to help businesses manage their online presence in a more efficient way. The platform provides tools to help businesses create and manage social media campaigns, as well as track and measure their performance. It also provides analytics to help businesses understand their audience and make better decisions about how to engage with them. Overall, I found Sociocs to be a great tool for businesses who want to maximize their online presence. Cons The most disliked aspect of the Sociocs platform was its lack of features. It was difficult to customize our profile page and there was no way to search for other users. Additionally, the platform had limited options for interacting with other users and the user interface was not very intuitive. Review Source Response from Tracious Technology Private Limited July 13, 2024 Thank you so much for your positive feedback. Mayank Pratap S. Customer Success Manager E-Learning Used the software for: I used a free trial ### "It's a great messaging management app" April 22, 2023 5.0 As per my experience it's very reasonable and user friendly Pros It's contains the integration of social media, it's contains the client history, inbox management Cons Almost all the features are good and user friendly Review Source Response from Tracious Technology Private Limited April 25, 2023 Thank you so much for trying out Sociocs and leaving a positive feedback. It means a lot to us. Abhishek G. Sales Executive Consumer Services Used the software for: 2+ years ### "Best customer communication bridge with the organisation." February 19, 2023 4.0 I will say that it is a platform that every new organization should try because it provides corporate channels for better communication with customers and social media management. The trial version can be great for new users as well. Pros The best thing about the platform is that it has free trials for new customers. It is a great platform which help the users and organizations in communicating with each other through two way texting conversations, bulks messages and many more. Cons The platform is great but they can make the price a little better for social media management because there are some other options available in the market with better prices. The UI can be a little better and I have also noticed a slow and lag while working on it. Review Source Response from Tracious Technology Private Limited March 1, 2023 Thank you so much for your positive feedback. Gyarshilal K. Digital Marketing Marketing and Advertising Used the software for: 6-12 months ### "Great all rounder platform for me " February 24, 2023 5.0 I recommend Sociocs to firms searching for a simple and effective consumer communication solution. Its two-way text discussions, bulk messaging, auto messaging, and click-to-chat features make it easy for me to engage with consumers and give excellent service. For firms that value efficient communication and client happiness, I think Sociocs is a good alternative. Pros I like Sociocs to be perfect for companies trying to improve customer service since I really appreciate streamlined communication. I think Sociocs' two-way text conversations are awesome for building relationships and quickly answering customer queries. With Sociocs, firms are able to SMS large client groups, which is really helpful. Plus, Sociocs automates responses to common questions, saving time and boosting communication. It even allows one-click texting, which makes customer communication even better. Cons Sociocs to be an excellent communication tool for businesses, but there are a few drawbacks I need to keep in mind. Primarily, Sociocs is a text messaging platform and doesn't offer as many features as some other customer communication tools. Additionally, Sociocs currently has limited integrations with other tools and platforms, which could be a drawback for me. Lastly, while Sociocs is reasonably priced, it may not be the most affordable option for my small business. Review Source Response from Tracious Technology Private Limited March 8, 2023 Thank you for your review and feedback. EA Elgiz A. Software Engineer Online Media Used the software for: I used a free trial ### "One stop shop for all your messaging needs" August 10, 2025 5.0 Very positive, I would recommend to anyone looking into Sociocs and very supportive team behind the product. Pros I loved how the tool provides so many functionalities for me and my team and how easy it is to use on the daily. Cons Nothing much honestly just sometimes the tool has some visual issues but other than those small hickups its a great tool. Review Source Response from Tracious Technology Private Limited August 11, 2025 Thank you so much for your time and a positive feedback. GH Gricelda H. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Make the front desk employee highly efficient..." January 6, 2023 5.0 Pros Daily used features are - automated appointment reminders and confirmations, ability to send bulk promotions & educational messages to patients, single inbox for messages from multiple social media channels, mobile application & push notification, two-way messaging, the ability to send/receive insurance id securely, etc. Cons Can't think of any apparent features which are missing that we need but a better FAQ for common questions might be a little helpful. Review Source Response from Tracious Technology Private Limited January 6, 2023 Gricelda, Thank you for being a valuable user of Sociocs from the beginning. Also, we appreciate your feedback regarding offering a better help to answer common questions. MP Mitesh P. Project Manager Industrial Automation Used the software for: 1-2 years ### "A review of Sociocs for Customer Engagement " April 3, 2023 4.0 Overall, Sociocs appears to offer a user-friendly and comprehensive solution for collecting feedback and insights, which can be useful for businesses and organizations seeking to improve their operations and customer satisfaction. Pros First, the cloud-based platform allows us to easily create and distribute surveys, polls, and quizzes without the need for extensive technical knowledge or support. Additionally, the customizable templates and reporting tools can help users quickly analyze and make sense of their data, which can be valuable in making informed business decisions. Another benefit of Sociocs is its ability to collect feedback and insights from a variety of sources, such as customers, employees, or other stakeholders. This can help us to better understand the needs and preferences of our target audiences and improve our products, services, or processes accordingly. Cons one possible limitation of Sociocs is its focus on survey-based data collection, which may not be suitable for all types of research or feedback gathering. For example, some research questions may require more qualitative data collection methods such as focus groups or in-depth interviews, which are not explicitly supported by Sociocs. Review Source Response from Tracious Technology Private Limited April 7, 2023 We are glad that you are finding Sociocs useful for your needs. Thank you for the positive feedback. SM Swastik M. Co-founder and CEO Information Services Used the software for: 6-12 months ### "Sociocs: Customers are the most valuable asset for an organization, and Sociocs understands it!" May 30, 2024 5.0 We were very excited to use Sociocs in the beginning as we were in a great need for a common platform to manage our all customer communication needs and manage it as well. It has helped us to gather real-time customer feedback, thus ensuring timely updates regarding customer preferences, etc. At last it was an absolute pleasure in capturing and turning our leads from websites, have recurring customers, and more. Pros 1\. Sociocs has offered us flexibility, and as we are a constant user of Twilio, Sociocs works perfectly for us. 2. Their team has been great at accommodating us with any of our needs 3. The first thing that we liked about Sociocs when we started using it was its vast number of integrations with tons of social media platforms Cons 1\. There could be a functionality that lets us users have a detailed analysis or brief overview of every conversation 2. There is no guide in the platform in the beginning that lets businesses to track or learn about the use case of the platform Review Source Response from Tracious Technology Private Limited July 13, 2024 Thank you so much for your positive feedback. AP Akash P. Engineer Airlines/Aviation Used the software for: I used a free trial ### "Good customer communication platform (Sociocs)" March 2, 2023 5.0 Sociocs have shown to be a useful tool for me to gain insights into their target audience and improve their marketing strategies. It can provide valuable information on consumer behavior and trends, allowing businesses to stay ahead of the competition. However, there are also potential drawbacks to using Sociocs, such as the accuracy and limitations of the analyses, cost and maintenance, and cybersecurity concerns. Therefore, it is essential to use Sociocs with caution and to ensure that the insights gained from it are properly interpreted and applied. Pros Sociocs can help us to better understand and connect with their target audience by providing insights into their attitudes, behaviors, and preferences.By using Sociocs, businesses can gain a competitive advantage by identifying emerging trends and predicting changes in consumer behavior.Sociocs can assist in developing effective marketing strategies that resonate with consumers, resulting in increased customer engagement and loyalty.By analyzing data from various social media platforms, Sociocs can provide a more comprehensive view of the overall sentiment toward a brand or product, allowing businesses to make informed decisions.Sociocs can also aid in identifying potential influencers or brand ambassadors, who can help to promote a brand or product and increase its reach to a wider audience. Cons The accuracy of Sociocs analyses can be affected by factors such as biases in the data set, limitations of the algorithm used, and noise in the data.Sociocs can be expensive to implement and maintain, particularly if an organization needs to invest in specialized software or personnel to manage the process.The insights provided by Sociocs may be limited by the scope of the data used, such as the platforms monitored or the types of interactions analyzed.Sociocs may be vulnerable to hacking, data breaches, or other forms of cyber-attacks, which could compromise the confidentiality or integrity of the data.Sociocs analyses can be misinterpreted or misused if not properly understood, leading to incorrect conclusions or flawed decision-making. Review Source Response from Tracious Technology Private Limited March 8, 2023 Thank you for your review and feedback. DZ David Z. Owner Hospital & Health Care Used the software for: Less than 6 months ### "The BEST Business Texting Service in the Market" March 7, 2024 5.0 Overall, I have had an excellent experience transferring from my other software to Sociocs. The onboarding team went above and beyond to sort out some challenging issues. I am pleased that I can manage my Twilio account myself and pay them directly. This is exactly what any business owner would look for. A simple, clean, reliable service. Pros Sociocs is truly the best in the business. Better than all the rest. I spent hours comparing and demoing different software. This one really takes the cake. - Very simple set up. You get to manage your own Twilio account (which the competitors use anyways), and host your own number. - Excellent clean looking interface on both Web and Mobile. - Top notch fast support. They resolved everything and were caring and professional. - Fair pricing compared with competitors. - HIPAA and PIPIEDA Compliant Cons I truly have no cons to report about Sociocs so far. Alternatives considered [Text Request](https://www.capterra.com/p/167015/Text-Request/)[Podium](https://www.capterra.com/p/164285/Podium/) Review Source Response from Tracious Technology Private Limited March 19, 2024 We love hearing that you are finding Sociocs as the best business texting solution in the market after your extensive research. We appreciate your patience and understanding during the initial setup of your account. Thank you so much for your encouraging feedback! VR Verified Reviewer Senior Consultant Information Technology and Services Used the software for: 6-12 months ### "One place for all your social media platforms " March 23, 2023 5.0 The best cost efficient social media integration platform ! Pros The application provides support to integrate all the social media platforms . The posts and the interactions with the all social media customers can be captured to make the interactions easier. The application costing is also brilliantly done. Cons The API of the application doesn't not have documentation so it can be integrate with other application to get the statistics out of it . Review Source Response from Tracious Technology Private Limited March 25, 2023 We appreciate you taking the time to leave an online review and your positive feedback. SR Sailaja R. managing director Information Technology and Services Used the software for: Less than 6 months ### "Sociocs: A Multi-Purpose Messaging Tool" May 30, 2024 5.0 Sociocs is an indispensable tool for managing various customer interactions. It has helped accommodate our specific needs. We are happy with this software and have found it to be both user-friendly and scalable. It has skyrocketed our customer feedback process and made it simple to adapt and implement. The support team has also been outstanding, providing incredible assistance and exceeding our expectations. Overall, we are very satisfied with Sociocs and plan to continue using it in the future and would also recommend it to others. Pros 1\. The interface is easy to navigate and starts with simple steps. 2. All customer interactions and leads are gathered in one location and website leads are transformed into text-based conversations. 3. With its numerous communication channels and effortless user experience, this tool is an efficient and time-saving solution for both businesses and customers. 4. It serves as a comprehensive, visionary platform that enhances customer relationships, and streamlines productivity. 5. One of the best features is the automatic reminder messages, as they help with follow-ups. Cons 1\. This software is of high quality, but I find the process of connecting channels and navigating the platform to be quite hectic. 2. New users who log in for the first time should be presented with helpful suggestions on how to use the product. 3. It would be helpful to include a detailed analysis and reporting of conversations. 4. Its daily summary email is good but an online report would provide even more insights and value and be more easily accessible. Review Source Response from Tracious Technology Private Limited July 13, 2024 Thank you so much for your positive feedback. IG Ivymary G. Communications Officer Marketing and Advertising Used the software for: 2+ years ### "Manage your company's socials" March 27, 2023 5.0 I have been able to manage my social media with ease Pros It is so simple and easy to use. It has a simple UI which requires less training Cons Nothing negative to share about this software, its working well Review Source Response from Tracious Technology Private Limited March 29, 2023 Thank you for taking the time to leave an online review. We are thrilled to hear about your positive experience. AO Allan O. Information Technology Manager Security and Investigations Used the software for: 2+ years ### "Detailed and suitable for a million purposes on the social platforms." March 26, 2023 5.0 In the IT operations it ensures involvement of all members on meetings and general management of all our servers and social media cover. Secure and reliable. Pros Very secure in messaging, chatting and managing delicate information on the social platforms.All social media integration point and ensure you get real time notifications.Great in team meetings and online campaigns. Cons I find it not very cheap for personal purposes especially that it doesn't have a simpler version but it's great. Review Source Response from Tracious Technology Private Limited March 28, 2023 Thank you for sharing your positive experience with others. Your review is a valuable contribution to our online presence. VS Victor S. Campaign Manager Non-Profit Organization Management Used the software for: 1-2 years ### "What I Experience with Sociocs" July 15, 2024 5.0 My overall experience with Sociocs is excellent:- I use this tool to communicate with customers. Pros Bulk text marketing is what I like most about Sociocs. In addition, Sociocs is a central repository tool for customer communication. Cons Before upgrading to the latest version, Sociocs was lagging a bit, but now everything is lit. Review Source ME Marcus E. Marketing Manager Newspapers Used the software for: 6-12 months ### "The best of all times social media management tool. " April 17, 2023 5.0 Sociocs makes social media marketing extremely easy and cost effective. It's a great and fantastic tool to think of if you need a full featured social media marketing application. Pros It's a brilliant and incredible social media management tool that provides comprehensive social media management features such as monitoring, analytics and scheduling. It has a very intuitive and friendly user interface which makes it super easy to learn and understand. It is very easy to navigate through and has the best customer support team that responds quick once you contact them. Cons Compared to other similar applications, it has a limited social media platform integrations. Review Source Response from Tracious Technology Private Limited April 19, 2023 Thank you so much for your positive feedback. We appreciate your input. KM Kashish M. Software Developer Information Technology and Services Used the software for: 6-12 months ### "" Effective Communication Solution"" July 11, 2024 5.0 Sociocs is particularly good at managing social media and SMS marketing since they communicate well and satisfy their clients. You should give Sociocs a try if you value simplicity and efficiency! Pros Sociocs improves customer service by streamlining communication with two-way text conversations to foster relationships and respond quickly to inquiries. Users may efficiently send SMS to huge client groups, and automatic solutions to frequently asked inquiries save time and improve communication. The click-to-chat tool improves consumer communication by allowing for one-click texting. Cons Compared to certain rival programmes, Sociocs is more costly and offers less capabilities. Review Source Response from Tracious Technology Private Limited July 22, 2024 Thank you so much for your positive feedback. EK Eddah K. Project Manager Security and Investigations Used the software for: 2+ years ### "Wonderful and rich in features for your social media accounts." March 28, 2023 5.0 Using it in controlling all my social media platforms also getting insightful reports from different sources in one place. Great in marketing campaigns as well. Pros Fast in conveying messages on direct inbox and also filter spams.Integration of all your social media accounts helps easy navigation all at a time. Cons I don't find it with limitations it has really saved the day . Review Source Response from Tracious Technology Private Limited March 29, 2023 Thank you for taking the time to leave an online review. We appreciate your positive feedback. Elson P. Digital Marketing Marketing and Advertising Used the software for: I used a free trial ### "Sociocs is fantastic! It makes our job simpler and is really simple to utilise." December 17, 2022 5.0 Pros I enjoy how all social media are linked to a single platform since it saves time. I like receiving automated follow-up reminder texts. Therefore, it is a really helpful tool for expanding our company. Highly suggested. The user experience and product are excellent. Cons I haven't yet observed any particular worries. There is no objection because additional features are being continuously introduced. Review Source Response from Tracious Technology Private Limited December 20, 2022 Elson, Thank you so much for your positive feedback. Good to hear that Sociocs is helping make your job simpler and saves your time. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.