# Page 5 | Sociocs Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Sociocs the right Customer Communications Management solution for you? Explore 118 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10002235/Sociocs/reviews --- Sociocs 4.6 (118) [View alternatives](https://www.capterra.com/p/10002235/Sociocs/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Sociocs ## Showing most helpful reviews Showing 101-118 of 118 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SM Subham M. Trainee Engineer E-Learning Used the software for: Less than 6 months ### "Useful product" March 2, 2023 5.0 By finding a solution that allows me to manage my clients more efficiently and helps grow my business, I am excited to use this product. The solutions provided are truly amazing. Pros I find it beneficial when all social media platforms are integrated into one platform, as it helps us save time. Additionally, I appreciate the convenience of automatic follow-up and reminder messages, which makes this product valuable for business growth. Cons In my opinion, the Sociocs product has potential, but the process of connecting channels and navigating the platform can be confusing. I suggest providing suggestions or a tutorial for first-time users upon login. Alternatively, creating a video tutorial on platforms such as YouTube could also be helpful. Review Source Response from Tracious Technology Private Limited March 8, 2023 Thank you for your review and feedback. Kofi Brako O. Creative Director Design Used the software for: Less than 6 months ### "Sociocs product review" April 14, 2023 4.0 Leaving most of my social media management to socios I am able to focus on other parts of running my studio more. That is very important to me. Pros With sociocs I was able to track and monitor my social media campaigns better. My traffic and engagement have increased by almost 20% since I started using socios. It's a great tool for social media management. Cons I do not have any negative reviews for now except I didn't understand the interface immediately. it took a while Review Source Response from Tracious Technology Private Limited July 13, 2024 Thank you so much for your positive feedback. NKM Nana Kwame M. Teaching Assistant Education Management Used the software for: Less than 6 months ### "Review of Sociocs" March 16, 2023 4.0 It helps which can help you stay organized and efficient. Pros Using Sociocs, we can monitor the effectiveness of our social media accounts and campaigns and produce reports to show you what is and isn't working. Cons Because Sociocs depends on social media sites like Facebook and Instagram, any modifications or changes to those sites may have an impact on how the tool works. Review Source Response from Tracious Technology Private Limited March 16, 2023 Welcome to the Sociocs platform. Thank you for taking time to leave a rating and review. DH Dhaval H. Software analyst Consumer Goods Used the software for: I used a free trial ### "One of the finest communication app out there" April 6, 2023 4.0 Overall Sociocs in my opinion is very easy to use and self explanatory tool. Also I personaly loved webchat feature which works out of the box on any kind of website Pros \-Bulk messaging feature-Trello integration-Free plan-Customer feedback Cons Analysis module can be bit comprehensiveThats about it. Not much to dislike. Review Source Response from Tracious Technology Private Limited April 11, 2023 Thank you very much for your positive feedback. AN Anjana N. Site Engineer Civil Engineering Used the software for: 6-12 months ### "Great" April 5, 2023 5.0 It automates and helps to accelerate client engagement. Pros Easy to get started and quick to integrate with all social media platforms. Cons It meets all our requirements and the support is awesome. Review Source Response from Tracious Technology Private Limited April 7, 2023 Thank you for taking the time to leave an online rating and review. VR Verified Reviewer Manager Information Technology and Services Used the software for: Less than 6 months ### "The Best social media messaging software" April 14, 2023 5.0 Pros My experience with sociocs has great and I’ll recommend this software to others to use. It has a good user friendly interface. Cons One of the downfall I face with this software price. Review Source Response from Tracious Technology Private Limited April 19, 2023 Thank you for your encouraging feedback. VR Verified Reviewer Business Developement Manager Computer Software Used the software for: I used a free trial ### "all in one Inbox" January 4, 2023 4.0 Pros That you can keep all your subscriptions in one box/place. Cons I didn't find an Instagram and Tiktok channel to add. Review Source Response from Tracious Technology Private Limited January 6, 2023 Thank you very much for your review and feedback. FD Fahad D. Android Developer Computer Software Used the software for: 6-12 months ### "Best for SMS " March 31, 2023 5.0 Positive Pros Socios is one of he most easy to use and best SMS messaging and chat app tool for our office needs Cons Message send and receive time can be a little slow Review Source Response from Tracious Technology Private Limited April 7, 2023 We are glad to have you on the Sociocs platform, and thank you for your positive review. AC Angie C. Business Development Computer Software Used the software for: I used a free trial ### "A great way to streamline Social Media Management " February 9, 2023 5.0 I had a very positive experience using Sociocs. The platform really thinks about how to optimize social media management which is one of my key pain points. I hope that the developers continue to add key integrations moving forward which will help increase the value of the platform. Overall thumbs up from me. Pros Sociocs has a great user-friendly interface; it's very easy to navigate and use especially for non-technical people. The tool has made managing my social media accounts much more efficient. I can now schedule posts in advance, freeing up time for other tasks. Using the provided analytics allows me to better understand how my content is performing, allowing me to make data-driven decisions which increase social media engagement. Cons I wish Sociocs offered more integrations with other social media platforms such as IG or Tik Tok which are extremely popular right now. There also doesn't appear to be the option of building your own integration, you need to probably work with their support team to get it done. Review Source Response from Tracious Technology Private Limited February 13, 2023 Thank you for your feedback. We will keep it in mind when planning out future releases. Yassir S. Founder Marketing and Advertising Used the software for: I used a free trial ### "Efficient Rescheduling and Communication" January 13, 2023 5.0 Pros Sociocs makes communicating and rescheduling appointments with customers easy. It helps skip all the back-and-forth involved in the process. Cons More pricing plans would be a great plus, especially on the lower end. Review Source Response from Tracious Technology Private Limited January 16, 2023 Hello Yassir, Thank you for trying out Sociocs and leaving your helpful feedback. JS Jitendra S. Technical Mentor Computer Software Used the software for: I used a free trial ### "Single window communication " December 13, 2022 5.0 Pros It integrates multiple channels.It provides free trials without asking CC details. Cons Need to improve on dashboard. The data analytical need to be improved. Review Source Response from Tracious Technology Private Limited December 19, 2022 Thank you for your review, and constructive feedback which will help us get better. ���� VC Vinay C. Founder Information Technology and Services Used the software for: Less than 6 months ### "Easiest Platform for customer support" March 26, 2024 5.0 Pros Sociocs offers lot of amazing features like facebook / whatsapp message, inbound /outbound message and website widgets. I like their free tier it works good and worth it. Cons I Don't have problems with sociocs but the ui is still old school it can be improved according to modern standards Review Source Response from Tracious Technology Private Limited July 13, 2024 Thank you so much for your positive feedback. AT Akash T. Quality Assurance Analyst Information Technology and Services Used the software for: Less than 6 months ### "Sociocs - Great Communication tool for social media" March 30, 2023 4.0 Overall, it's good software for social media communication management. We can also use the live and web chat messaging. It's making it easier and efficient for businesses & user to handle their social media accounts Pros \- Easily send bulk SMS - Pricing is low- Customer support is good- Social media management - Highly secure software Cons \- Complex - Difficult to use- Sometimes software is crashed due bug or glitches. Review Source Response from Tracious Technology Private Limited March 31, 2023 Thank you for taking the time to leave a review. We appreciate your feedback. sE saad E. IT Education Management Used the software for: I used a free trial ### "Sociocs review" April 12, 2023 5.0 Really great experience till now. Pros Sociocs has free trial version which is great, I tried its free trial and it has many features that suits me and my business, in addition it is really easy to use. Cons I didn't find any mistakes in Sociocs yet. Review Source Response from Tracious Technology Private Limited July 13, 2024 Thank you so much for your positive feedback. PT Pasquale T. Dipendente Food & Beverages Used the software for: 6-12 months ### "Socioc" February 18, 2023 4.0 Esperienza top Pros Bel software molto utile per organizzare e gestire le riunioni online Cons Il software non presenta alcun tipo di problema Review Source Response from Tracious Technology Private Limited March 1, 2023 We appreciate you feedback. Thank you. VR Verified Reviewer Legal Researcher Legal Services Used the software for: Less than 6 months ### "Nice customer support app" January 4, 2023 5.0 Overall, great experience! Pros Sociocs seems like an excellent tool for customer support and chat. It includes a number of services that aim at improving user assistance. The live chat feature is also pretty cool compared to a chatbot. Sociocs is also easy to use for beginners. Cons I didn't find anything I didn't like about this software. Hopefully, they will continue rolling new updates. Review Source Response from Tracious Technology Private Limited January 9, 2023 Thank you for being a Sociocs user and writing the review. AS Anu S. Operations Manager Restaurants Used the software for: 6-12 months ### "Great tool to build long term relationships" February 17, 2023 4.0 Pros \- a lot of our customers prefer texting instead of calling to get information from us and it allowed us to get real time engagement- easy to maintain ongoing conversations with customers and know they can have easy access to us Cons \- no glaring issues prevalent so far- very easy to use- would like an easier FAQ to navigate for errors Review Source Response from Tracious Technology Private Limited March 1, 2023 Thank you so much for your positive feedback. VK Vishnu K. Software Developer Information Technology and Services Used the software for: 1-2 years ### "Best for customer service " January 25, 2023 5.0 Pros It's is the best software for customer acquisition and you can improve you customer satisfaction. Cons The chat services features and customer also rate the particular member, if they Fully satisfied. Review Source Response from Tracious Technology Private Limited February 2, 2023 Thank you for using Sociocs and providing your feedback. Similar Products Featured