--- title: "Dastia Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Dastia Software - reviews, pricing plans, popular comparisons to other Strategic Planning products and more." source_url: "https://www.capterra.com/p/10002241/Dastia/" page_type: "product" language: "en" --- # Dastia Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Dastia ## What is Dastia? With Dastia you will optimize your marketing campaigns and turn your leads into sales! Our AI-powered call tracking and lead management solution will give you a better understanding of your potential customers, anticipate offline interactions, and empower your agents with relevant insights. Through the power of analytics you will find out which campaigns generate qualified leads and make data-driven decisions that maximize your ROI and improve your overall revenue. ## What is Dastia used for? [Lead Management](https://www.capterra.com/lead-management-software/)[Telephony](https://www.capterra.com/telephony-software/)[Call Tracking](https://www.capterra.com/call-tracking-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.3 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Dastia?[Manage this product listing](https://www.g2.com/products/globant-dastia/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Dastia 4.7 (3) VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $0.3 Usage Based Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (3) Ease Of Use 4.6 (82) Value For Money 4.7 (3) Value For Money 4.6 (73) Customer Service 5.0 (2) Customer Service 4.7 (78) ## Dastia alternatives [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [Ricochet360](https://www.capterra.com/p/141932/Ricochet/) [4.8 (82)](https://www.capterra.com/p/141932/Ricochet/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/141932/Ricochet/) [CallRail](https://www.capterra.com/p/141829/CallRail/) [4.5 (173)](https://www.capterra.com/p/141829/CallRail/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/141829/CallRail/) [SalesExec](https://www.capterra.com/p/126733/SalesExec/) [4.7 (24)](https://www.capterra.com/p/126733/SalesExec/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/126733/SalesExec/) ## FAQs about Dastia Overview ### What company size and specific industries is Dastia built for? Dastia is designed for marketing agencies, small business owners, and marketers who rely on sales calls to guide online and offline campaigns. It fits small businesses and agency teams that need real-time data and insights to track performance and make campaign decisions. Features and Usability ### What are the key features of Dastia? Dastia offers call tracking and call center tools such as automatic call distribution, call routing, IVR, call recording, call transcription, and call transfer. It also includes lead management, customer database and segmentation, conversion tracking, activity dashboards, real-time analytics, customizable reports, alerts/notifications, and third-party integrations. Integrations ### Which third-party tools and platforms does Dastia integrate with? Dastia integrates with Google Ads and Google Analytics 360 for advertising and analytics connections. These native integrations connect Dastia to Google’s marketing tools, covering campaign tracking and performance measurement across two third-party platforms. Getting Started and Support ### What training and onboarding options does Dastia offer? Dastia provides in-person training and documentation to help teams get started. In-person training supports direct, guided setup with an instructor, while documentation gives written reference material for self-paced learning and later review of product steps and features. Getting Started and Support ### What customer support options does Dastia offer? Dastia provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. With no reviewer feedback available on support experience, there is no documented user sentiment about response times, helpfulness, or common frustrations. ## Features AI summary Based on 899 Strategic Planning reviews Capterra reviewers highlight these as the top features buyers look for in call tracking software: - **Call Routing** (**54%** of reviewers rated this feature as critical) - **Call Center Management** (**51%**) - **Call Tracking Metrics** (**46%**) Dastia supports **Call Routing** and **Call Tracking Metrics**, so teams can direct inbound calls to the right destination and monitor performance through detailed call data. However, it does not include **Call Center Management**. Instead, it offers other highly rated features such as **Call Recording** (**48%**) and **Voice Mail** (**48%**), providing teams with more ways to review conversations, capture missed calls, and maintain service continuity. Call Routing 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Call Tracking Metrics 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Measure campaign influence through collection of keyword tracking and revenue sources Call Recording 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Conversion Tracking 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Lead Capture 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Caller ID 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Identify the number and contact information of a caller before answering the phone Dastia 59 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automatic Call Distribution: Distribute/route/connect calls - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Tagging: Highlight specific time marks for annotation and review purposes - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Tracking Metrics: Measure campaign influence through collection of keyword tracking and revenue sources - Call Transcription: Voice conversion to text - Call Transfer: Transfers live calls to other agents - Caller ID: Identify the number and contact information of a caller before answering the phone - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Scoring: Adjust the weighting of various scoring criteria to control how scores are calculated - Demographic/Firmographic Data: Characteristics for segmenting companies or customers - Email Marketing: Create and send email blasts/campaigns - Email Tracking: Track delivered, received, and opened emails - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Keyword Tracking: Track and monitor a specific set of keywords - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Multi-Campaign: Manage multiple campaigns in one system - Multi-Language: Manage and support multiple languages - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pre-recorded Messages: Set of pre-recorded messages for candidates that can be shared before, during and after the video interview - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Recording: Record live video calls to play later - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Recording: Automatically record calls at predetermined times - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SIP Trunking: Enables the connectivity to send and receive calls over the internet - Text to Speech: Turns text into natural sounding speech - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Voice Mail: Computer-based system that allows users to send and receive voice messages - Voicemail Transcription: Transcribe voicemail audio messages to written text that is sent over email --- Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 4.7 (3) Free Trial Basic $0.30 Usage Based, Value for money 4.7 (3) 4.7 Based on 3 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RM Rodrigo M. Brand & Performance Expert Insurance ### "Fantastic!A single source of truth" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 15, 2023 It's excellent. The platform worked really well. When we got in trouble we asked customer support and the response was very quick and helpful. Things are complicated to found, but once you get used to that, it's wonderful. We tracked some numbers, focused our budget on that campaign, and voila! We got up to a 30% increase in calls. Pros Thanks to the tool we have end to end tracking from the anonymous visitor to the purchase. The inclusion of this solution in our stack has been differentiating. Cons It was a bit complicated to set up the account, and then it was a mess to identify functionalities. Alternatives considered [CallRail](https://www.capterra.com/p/141829/CallRail/) Reasons for choosing Dastia Due to its pricing scheme. You pay for what you use. Moreover, you get started with $100 credit free-of-charge; no expiration Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SV Salvador V. Responsable Lead Managment Insurance ### "Please hire a UX specialist!" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 15, 2023 The generalexperience was ok. Iimproved my salesbecause of the AIFunction, the leadprofiles, and the calltracking. I also tookadvantage of the botthat answers thecalls. But theplatform isconfusing. It took mea while to getfamiliarized (work inprogress) with theplatform and also theset up was tricky. Pros Dastia is excellent interms of pricing andeffectiveness. It hashelped me a lot withthe clients. Cons The platform needsan urgent reworking!It works perfectlywhen you can findwhat you are lookingfor. Sections andfunctionalities are noteasy to find on thehud. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JL Javier L. Head of Brand & Performance Insurance ### "Very good lead to conversion tracking & optimization tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 15, 2023 The experience is very good, and have proven to be one of the best martech decisions of the last 3 years Pros Relatively easy to integrate, with all in one tracking system, with easy flow management and AI integrated analytics at an incredible good price, making it a very good tool for both small startups and big enterprises. Cons I would have liked to see a more flexible out of the box IVR and a better tool UX. However, once you get used to the tool (acceptable learning curve), it is easy to operate. Reasons for choosing Dastia Time to market and modular pricing based on ratio success Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.