--- title: "GoodX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GoodX Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more." source_url: "https://www.capterra.com/p/10002256/GoodX/" page_type: "product" language: "en" --- # GoodX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) GoodX ## What is GoodX? GoodX Software is a comprehensive medical web application for all disciplines of medical practitioners. Streamline the workflow of your diary, billing, clinical notes and switching all in one place. ## What is GoodX used for? [Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$24.95 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GoodX?[Manage this product listing](https://www.g2.com/products/goodx/claim_requests/new?auto=true) ## GoodX Overview Updated September 2026 AI summary GoodX offers small businesses a cloud-based medical practice management solution that covers patient scheduling, billing, EMR/EHR, and telemedicine. It supports claims management, e-prescribing, and HIPAA compliance, with features like automated scheduling, insurance eligibility checks, and multi-location support. GoodX integrates reporting, document handling, and patient engagement tools to help practices manage daily operations efficiently. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GoodX 4.0 (3) VS. [4.1 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/) Starting Price CA$24.95 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (3) Ease Of Use 4.1 (652) Value For Money 5.0 (3) Value For Money 3.7 (592) Customer Service 4.7 (3) Customer Service 4.0 (619) ## GoodX alternatives [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/) [4.7 (652)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140062/Pabau-CRM/) [ModMed](https://www.capterra.com/p/124590/EMA/) [4.5 (566)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/124590/EMA/) Highest Rated [DocVilla](https://www.capterra.com/p/203619/DocVilla/) [5.0 (74)](https://www.capterra.com/p/203619/DocVilla/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203619/DocVilla/) [Practice Better](https://www.capterra.com/p/159263/Better/) [4.8 (97)](https://www.capterra.com/p/159263/Better/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159263/Better/) ## FAQs about GoodX Overview ### What company size and specific industries is GoodX built for? GoodX is designed for healthcare providers, especially physicians, general practitioners, dentists, and dental practitioners. It is also being expanded for surgeons, anaesthesiologists, physiotherapists, allied health professionals, group practices, hospitals, optometry, and ophthalmology, making it a fit for individual practices and larger medical organizations. Features and Usability ### What are the key features of GoodX? GoodX offers financial management and practice management, plus scheduling features such as appointment management, automated scheduling, calendar management, patient scheduling, and physician scheduling. It also includes billing & invoicing, claims management, EMR/EHR, e-prescribing, patient portal access, document management, reporting & analytics, workflow management, and third-party integrations. Getting Started and Support ### What training and onboarding options does GoodX offer? GoodX provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced learning for setup and feature review. Getting Started and Support ### What customer support options does GoodX offer? GoodX provides email/help desk, a knowledge base, and phone support. The available catalog data does not include reviewer feedback about support quality, response speed, or common issues, so no user experience claims can be made from the provided information. ## Features AI summary Based on 2,052 Medical Practice Management reviews Capterra reviewers point to these as the top priorities when choosing medical practice management software: - **Practice Management** (**58%** of reviewers rated this feature as critical) - **Appointment Management** (**59%**) - **Patient Records Management** (**59%**) GoodX supports all three features that matter most to buyers: **Practice Management**, **Appointment Management**, and **Patient Records Management**. Together, these capabilities help medical practices handle daily operations, schedule and track patient visits, and maintain accurate clinical information, allowing teams to run the practice more efficiently and deliver more consistent patient care. Patient Records Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details HIPAA Compliant 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Claims Management 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Medical Billing 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Physician Scheduling 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage physician availability and schedules Patient Engagement 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Allows medical providers to engage patients in a variety of ways to ensure their health. GoodX 50 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - EMR/EHR: Create and securely store digital patient records - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Forms Management: Store, manage and track all forms in a centralized location - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Medical Billing: Manage billing and payments for a healthcare provider - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Records Management: Ability to record, store, update, and retrieve information - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Telemedicine: Meet with patients remotely - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 5.0 (3) Free Trial Basic CA$24.95 Usage Based,Per Month Value for money 5.0 (3) 5.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (3) 4.7 Based on 3 reviews ## User reviews Overall rating 4.0 Based on 3 reviews Filter by rating 5(1) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SV Sonica V. Practice manager Medical Practice ### "Practice manager" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2026 Good experience with the trainers (\[sensitive content hidden\]) clinical and examination reports -from Assistants Reception - very good and once the hang very good! Pros dairy screen/daily reports Cons to many click clicks!!! But once you get the hang of it Iam sure it will be a great system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SH Siphiwe H. Senior Bookkeeper Medical Practice ### "Using Goodx" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 4, 2023 Pros It is easy to use and easy to train new staff and doctors to use. Cons Its a struggle to get their developers to meet our specific needs which might not be the needs of other users.It would be great if can also work on optometry and we wouldn't have to use 2 different systems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jackson M. Patient care consultant Hospital & Health Care ### "Dr GOODX " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2023 All functions are brought together Pros Diaries are the most important and critical component of GOODX. The software is easy to use and it has an option of GOODX web as well which is very user friendly. It is the link between a professional and administration work. It gives a professional quick and accurate way of billing and claiming. As it integrates the accounting function it removes the need to have a lot of softwares for separate functions. I think it's the best medical software to have ever been created. All medical practices should give it a try Cons There is nothing much not to like great software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 26, 2023 Dear Jackson M, Thank you for your kind words about GoodX. We are thrilled to hear that you find our software easy to use and efficient. Your feedback is valuable to us, and we are committed to continuing to provide high-quality medical software. Best regards, GoodX Healthcare Team ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.