# Circle Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Circle the right Community solution for you? Explore 48 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10002260/Circle/reviews --- Circle 4.7 (48) [View alternatives](https://www.capterra.com/p/10002260/Circle/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Circle Ease of use 4.7 Customer Service 4.6 ## Pros and Cons in Reviews AM Andreea M FounderMarketing and Advertising, Self-employedUsed the software for: More than 2 years. “I love all the admin tools, the customization options, the fact that I can take payments, have affiliates, add any type of content I want and interact with my members!“ October 16, 2024 Francesco P CEOArts and Crafts, 2 - 10 employeesUsed the software for: Less than 6 months. “Circle major problem imho is related to the fact that there is not an cheap entry plan if you want to test your idea out before committing to more (like a free or budget friendly option).“ February 4, 2026 MR Marco R CEOMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “It also has many features such as the ability to create memebri areas and private groups, do live streaming directly from the platform, which will take the management and growth of your community to the next level.“ September 16, 2024 MB Mathew B CEOHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “There's nothing I really dislike about Circle, however I did find some tasks a little repetitive with setting up my community like having to manually set certain settings for each individual space instead of just being able to copy them into all of the spaces I want to at once.“ January 4, 2025 RB Riya B CEO and FounderReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “It’s one of the best platforms for building an engaged online community, with a clean interface, great customization options, and solid integrations.“ February 18, 2025 MS Morgan S FounderHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “The "zoom" feature of the platform needs a lot of work - the audio and visual quality is very low compared to zoom.“ September 11, 2024 MP Manuel P Freelancer for Content CreatorsDesign, Self-employedUsed the software for: 6-12 months. “As a freelancer, I've built several Circle communities for my clients, which are mostly content creators who like to have a private community for monetizing their audience and having deeper conversations with their fans.“ September 11, 2024 RB Riya B CEO and FounderReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “Pricing also jumps quickly as you scale, which can be a drawback for smaller communities“ February 18, 2025 ## Showing most helpful reviews Showing 1-25 of 48 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Boris P. Community Catalyst Marketing and Advertising Used the software for: Less than 6 months ### "Circle makes my community magic happened !" December 10, 2024 5.0 When I started, I felt a bit shy about the platform administration dimension : Everything was personalisable and a lot to learn. Hopefully, the onboarding experience was so great that everything was in order to start in less than a week ! Pros Circle is intuitive and super easy to onboard, guiding you from your domain setup until your community engagement definition like no other. If it's a generalist community HUB, everything you need is in : > Versatile community spaces > Training & course > Live streaming events > Custom branding > Monetization > Advanced analytics The incredible pace of improvement and update make Circle the only reasonable choice if you have to start your community ! Cons Price may be a barrier you need to secure but Circle monetization tools can help you to be also the solution ! Alternatives considered [Teachable](https://www.capterra.com/p/147019/Teachable/) Reason for choosing Circle The personnalisation & brand experience made my choice Review Source VR Verified Reviewer Owner, LCSW Health, Wellness and Fitness Used the software for: 6-12 months ### "Great Community Building" March 22, 2026 5.0 It is great to interact with communities and a bit expensive with a learning curve to create courses. Pros A great way to create and connect with community, network and share resources and information. So much better than using other social media. Cons It can become challenging to switch between various communities. While intuitive, there is a learning curve as well. Alternatives considered [Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing Circle Circle seemed a better place to build community with a forum as I did not want traditional social media in addition to branding Review Source Francesco P. CEO Arts and Crafts Used the software for: Less than 6 months ### "Circle can give you all the tools you need to start a community business, but you have to invest some money upfront." February 4, 2026 4.0 I've tried to test it out for a few month. It is indeed good, but since I didn't have too much money to invest on it in the beginning I moved on to more budget friendly options Pros Circle is a valid option if you are going to build a community, it has a lot of features, easy monetization and rapid customer support when needed (and trust me, if you want to build a community you want to have a good support) but this is true if you have a minimum of money to invest Cons Circle major problem imho is related to the fact that there is not an cheap entry plan if you want to test your idea out before committing to more (like a free or budget friendly option). It has a quite steep entry price, and generally speaking a community needs month to start. Therefore you have to keep some money ready to use if you want to make it profitable. Alternatives considered [Bettermode](https://www.capterra.com/p/178753/Bettermode/) Reason for choosing Circle I've actually moved to bettermode since it's more budget friendly Review Source JH Jessica H. Owner and Coach Mental Health Care Used the software for: 1-2 years ### "Circle is fabulous for nurturing a community and adding coursework. " May 8, 2025 5.0 When I created a course for ADHD adults, I wanted to be able to offer a community space and group coaching for those who used it. Circle perfectly fit the bill. Pros Circle makes it EXTREMELY easy to manage a course and community. I was able to upload both written and audio versions of a 70 lesson course, and track which of my clients have read it, as well as interact with them in post format on a daily basis. I genuinely love this platform and will be using it for a long time. Cons I had a tiny bit of trouble using the live meeting function on circle, but when I changed to a zoom integration the issue was solved :) Alternatives considered [Kajabi](https://www.capterra.com/p/154682/Kajabi/) Reason for choosing Circle I felt it had the simple, clean interface that I was looking for, and make it easy for my clients to see what their next steps were. Review Source MB Mathew B. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Amazing community builder with powerful features" January 4, 2025 5.0 My experience with Circle has been nothing short of excellent. I used the platform years ago and then stopped due to no longer needing it and now I'm back to using it again and I couldn't be happier. It has every feature I could possibly need, the team seems great, they ship features regularly, and I feel at ease knowing that my community will just work with no issues. Pros It's really easy to use, it has loads of excellent features that I find really valuable for my specific use case, and even though it can seem a bit pricey at first to start with if you're doing a startup the cost is really great for what you get and it has monetization tools to let you make income with your community quickly. Cons There's nothing I really dislike about Circle, however I did find some tasks a little repetitive with setting up my community like having to manually set certain settings for each individual space instead of just being able to copy them into all of the spaces I want to at once. Alternatives considered [Bettermode](https://www.capterra.com/p/178753/Bettermode/) Reason for choosing Circle Circle has the features that I need which competitors did not, such as group chats and powerful messaging features. Circle seems to ship features really quick and be improving their product constantly unlike competitors. Review Source KL Kristin L. COO E-Learning Used the software for: 1-2 years ### "Circle for Community and Course" February 20, 2025 4.0 We have been with Circle for at least 2 years. They are constantly making updates and adding features. I feel like they have come a long way and hope to see continued improvements. Great customer service. Pros I like that we are able to have our course and our community available to our customers in one place. Cons I feel the site still lacks a lot of customization features. To be able to style your platform a little more on brand to your company, better use of overall visuals/flow. Switched from [Kajabi](https://www.capterra.com/p/154682/Kajabi/) Wanted our community and our course to be on one platform. Review Source AM Andreea M. Founder Marketing and Advertising Used the software for: 2+ years ### "Circle made it so easy to host/manage my community!" October 16, 2024 5.0 Overall, my experience has been super positive. I love all the admin tools, the customization options, the fact that I can take payments, have affiliates, add any type of content I want and interact with my members! Pros Circle has made it so easy for me to set up my community and host my content and courses. I switched from a self-hosted platform and switching over was super easy. I love that I can add courses, blog-post style content, as well as videos and PDF files. It's also super easy to customize the look of my community. The platform also allows for members to interact with the content and post questions, which is really great! I have been using them for the last three years and I couldn't be happier! Cons The transaction fees could be lower, but other than that I have been super happy with the platform. Alternatives considered [Kajabi](https://www.capterra.com/p/154682/Kajabi/) Reason for choosing Circle All the awesome features, the cost, the ease of use Switched from [WishList Member](https://www.capterra.com/p/102568/WishList-Member/) Wanted something that was more robust and had a better look to it Review Source NL Nik L. CEO Marketing and Advertising Used the software for: 1-2 years ### "Excellent support from Circle and the Circle community - So helpful" November 9, 2024 5.0 Very positive, been a member of a number of communities and started creating my community last month Pros The fabulous support available from Circle the company AND the Circle community. Help is available via videos, blogs, email, chatbot, webinars, zoom calls, show and tell sessions and office hours sessions. Cons I honestly thought the marketing was not as strong as other tools but i think the newly launched Marketing hub will totally fulfil my needs Alternatives considered [Kajabi](https://www.capterra.com/p/154682/Kajabi/) Reason for choosing Circle Circle is a much better community platform Switched from [Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/) Facebook is too distracting. My members would watch cat videos rather than come to class LOL Review Source MC Manami C. entrepreneur, Health, Wellness and Fitness Used the software for: 6-12 months ### "Circle: A Powerful Community Platform with Room for Growth" September 24, 2024 4.0 My overall experience with Circle has been positive. It offers an excellent platform for community building with features like live streams, chats, and customizable spaces that help foster real-time engagement. The user-friendly interface makes it easy to manage content and interactions. However, there are some areas that could improve, such as more storage options and automation flexibility to streamline processes. Despite these, Circle has been a great tool for growing and engaging with my community. Pros What I liked most about Circle is its community-focused features and the ability to seamlessly integrate content with interactive discussions, live events, and member engagement tools. It makes it easy to foster real-time conversations and customize spaces to suit my brand. The platform is highly flexible, allowing for easy monetization through memberships and subscriptions, which has been crucial for my business. Its intuitive interface and robust tools for building a connected community make it a standout choice for fostering deep, meaningful interactions. Cons One downside I found with Circle is its limited storage for growing communities and the lack of advanced automation features. This means that larger communities might face storage constraints over time, and tasks like automating onboarding or integrating with other platforms could be more flexible. While Circle excels in community building, these areas could use improvement to streamline processes and provide more scalability as the community grows. Alternatives considered [Kajabi](https://www.capterra.com/p/154682/Kajabi/) Reason for choosing Circle I chose Circle over Kajabi primarily because of its community-driven features. While Kajabi excels in course creation and marketing, Circle offers a more interactive and customizable platform for building engaging, real-time communities with tools like live streams, group chats, and personalized spaces. Circle also provides a more seamless integration of both content and community under one platform, which better suits my goal of fostering deeper connections with members. Its flexibility in managing discussions and events was the key factor in my decision. Switched from [Thinkific](https://www.capterra.com/p/132888/Thinkific/) I switched to Circle because I needed a more community-focused platform that integrates both content and engagement in one place. My previous system was primarily centered around course creation, which lacked the same level of interaction and customization for building a thriving community. Circle offers features like live chats, member profiles, and flexible payment options, which have significantly enhanced member engagement. Compared to my old system, Circle’s real-time connection tools and ease of use made the transition worthwhile. Review Source VR Verified Reviewer Growth Coach Marketing and Advertising Used the software for: Less than 6 months ### "Circle Community Platform" April 20, 2026 4.0 Very Good. It feels like a solid, reliable community platform with a good and user-friendly interface. Pros Simple interface and connections for community members. Nice visuals and easy to find your way around. Cons Back-end settings and integration of stripe for example - could do with better signposting and clearer guidance Review Source JL Jennifer L. Owner Writing and Editing Used the software for: 6-12 months ### "So Happy we went with Circle!" January 12, 2023 5.0 Overall - I looked at a lot of membership platforms and since have joined many as a member, and I am so happy with circle. When I get the invite to join another circle community I'm thrilled they are using the platform. Pros Circle has EXCELLENT support and a community to help you really develop your community and strategy to help your members. The platform is always innovating and releasing new features and listening to what people would like. Their customer support will even follow up on requests you made months ago just with suggestions when those ideas are implemented. Plus ongoing weekly training and office hours have helped so much as we worked out how our membership would look. Cons There is a LOT to go into building a community, and Circle appreciates that and is there to help. We would have liked to have launched our community faster but they are doing everything I feel they can to support us through this process and to truly do it right! Alternatives considered [uuki](https://www.capterra.com/p/239148/uuki/)[heartbeat](https://www.capterra.com/p/181309/heartbeat/) Reason for choosing Circle We had a tremendously helpful call with circle when we were in our demo period and he had taken the time to research communities similar to ours to showcase what was possible, and had an answer to every one of our questions. Review Source FL Fausto L. CEO E-Learning Used the software for: 6-12 months ### "A Seamless Solution for Community Building" November 25, 2024 5.0 Using Circle.so has been a fantastic experience. It helped me turn my vision for a vibrant, connected community into reality. The platform’s simplicity and flexibility make it an ideal choice for anyone building an online community. Pros Circle.so made building and managing my community seamless. Its clean design and customizable spaces allowed me to organize everything intuitively, host events, and keep my members engaged effortlessly. Now, I can monetize my content easily. Cons The only thing I wish Circle had was an easier way to customize the background color without needing CSS. Review Source NV Natalie V. UI Designer Computer Software Used the software for: 6-12 months ### "A Sleek Community Platform with Room for Improvement" January 30, 2025 5.0 Pros Circle is an intuitive and well-designed community platform that makes it easy to build and engage with online communities. The UI is clean, modern, and user-friendly, offering seamless navigation and customization options. The integration with other tools like Zapier and Slack is also a big plus, making automation and workflow management smooth. Cons The mobile experience could be improved—it’s not as smooth as the desktop version. Also, the pricing might feel a bit high for smaller communities just starting out. Some advanced analytics features are missing, which would help community managers track engagement more effectively. Review Source HN Hamza N. Founder and CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "SO grateful to have found Circle!" January 13, 2023 5.0 Best customer service and quality product (hard to find these days) Pros The ease of use, features to run and scale my business, sales process, support, and customization. Cons This is the best platform and had pretty much everything on my list AND for such an affordable price! Their staff are great and the product is quality compared to what else is out there. I would love phone support but other than that it's great and they continue to add features I need. Their roadmap and pipeline for new features already has whatever I would have considered "missing" on my wish list. Alternatives considered [Disciple](https://www.capterra.com/p/171731/DISCIPLE/)[Mighty Networks](https://www.capterra.com/p/185819/Mighty-Networks/) Reason for choosing Circle Value, features and customer service Review Source LS Lara S. Founder E-Learning Used the software for: 6-12 months ### "Great platform, easy to navigate and beautifully designed" January 12, 2023 5.0 I enjoy running my community here and love the team who are very attentive. The platform is great, so easy to use and set up. Pros I love the navigation and ease of use, it's beautiful and very user friendly Cons Updates which mean I lose features or have to update whole group spaces due to the the styling updates. Also there are glitches which means sometimes I see things that are incorrect or inaccurate which causes confusion and frustation Reason for choosing Circle Easy to use and loved the look of the platform Review Source CM Claire M. CEO Events Services Used the software for: 6-12 months ### "Circle for community building " April 27, 2024 4.0 I'd recommend circle for a professional community where you are looking to post and engage in more evergreen content. Pros I like how you can insert course content and have a clean look and feel to the community. Good onboarding and great summary emails. Cons It gets expensive quickly if you need all the features, and it's not as specialised when it comes to quick communication ie instant messaging. Events from an attendee side can be difficult to navigate to Review Source JL Jillian L. Marketing Manager E-Learning Used the software for: 1-2 years ### "Community Building as a Marketing Strategy in B2B" February 10, 2025 5.0 we use Circle to host a currently free, active community for our customers, helping them connect to one another, access exclusive events and resources, and discounts. For us, it helps us build deeper bonds and trust with our B2B customers and serve our mission of empowering and inspiring our industry. Pros It is intuitive and user friendly for both users and admins. It uses UX similar to popular social media sites to make for an easy experience. It has great community building tools, with different formats for different content types, the ability to organize folks into different spaces and groups by topics or persona, and a very well built out event hosting capability. It has solid analytics, good customer support, and the ability to notify members of what's happening via email and push notification. Cons It serves our needs well. There are opportunities for deeper analytics or improvement of certain analytics. For example, we use Circle's tracking links to determine which events prompt folks to sign up and we learned it tracks clicks on links, not actual sign ups. Review Source RB Riya B. CEO and Founder Real Estate Used the software for: 6-12 months ### "Best Platform for building an online community (better than Skool)" February 18, 2025 4.0 Overall, Circle has been a game-changer for running my community. Before, I was managing conversations across multiple platforms like Facebook groups, Slack, and Zoom, which was chaotic. With Circle, everything is structured and in one place, making it easier to engage members, run events, and scale the community. While there’s room for improvement, it’s still one of the best community platforms available. Pros I’d give Circle a solid 9/10. It’s one of the best platforms for building an engaged online community, with a clean interface, great customization options, and solid integrations. The best part about Circle is how organized and seamless it makes running a community. Everything—discussions, events, memberships, and courses—is in one place, so there’s no need to juggle multiple platforms. The user experience is smooth, branding is fully customizable, and engagement tools make it easy to keep members active. It’s also great that it integrates well with Zapier and other tools. Cons Circle could improve in a few areas. Automations are limited, so you need Zapier for a lot of things that should be built-in. The mobile app isn’t as smooth as desktop, and analytics could be more detailed. Pricing also jumps quickly as you scale, which can be a drawback for smaller communities Review Source KT Ken T. Assistant Educator and Community Administrator Financial Services Used the software for: 1-2 years ### "Circle Has Helped Our Community Thrive" February 23, 2025 5.0 The customer support team is very responsive when any issues arise, which are thankfully very rare. I use the platform several hours a day and love it. We can do almost everything we need in Circle. Pros Circle has allowed us to quickly build and grow a private investor education community and add or change features as needed. Cons While there are some customization limitations, the platform is more than enough for what we need. Review Source Vilma K. Community Building and Growth Specialist E-Learning Used the software for: Less than 6 months ### "Everything I need for my community building in one place" October 8, 2024 5.0 My overall experience with Circle has been sincerely positive. It’s given me the tools to build a values-driven, supportive community where people can connect in meaningful ways. The platform is user-friendly once you get used to it, and features like Spaces and the ability to host courses and live meetings all in one place make managing my community much easier. Circle allows me to stay close to my community members, offer real support, and create a safe, inspiring environment. I’m really happy with how it has helped me grow my community and make it more engaging for everyone. Pros The Spaces feature keeps discussions organized and helps members engage more easily. I also love that I can host my course directly on Circle, check in on students' progress, and offer help. Also, the ability to host live meetings within the platform saves time and money. Circle has given me the chance to create a safe, supportive space where everyone feels part of something special. And to do it away from other social media platforms. Cons At first, Circle can feel a bit overwhelming due to its many features, but demo videos help for me and for my community, and it gets easier over time. Though I’m still new (3-4 months in), every feature I’ve used has been very helpful. It just takes a little time to adjust, which is normal. Review Source VR Verified Reviewer Community Coordinator E-Learning Used the software for: Less than 6 months ### "Great tool for community building" January 31, 2025 4.0 Been using circle for our community for 4 months now and its been great, people share a lot to help folks with their own community giving tips/ideas/workflows and so much more. The support team is also super nice and helpful. Pros So many options for building community. payment options from the platform, automations and workflows to reach out + automate actions like tagging folks and bulk emails or DMs Cons Sometimes certain views are not ideal like the DMs scroll up instead of going to the most recent message. Review Source AM Alessandra M. Head of Community Medical Devices Used the software for: 6-12 months ### "User friendly and effective to build a community" January 30, 2025 4.0 Very positive and as my very 1st experience in building a community it was pretty easy to find my way around Pros User friendly and with all the functions needed to build a community Cons Analytics needs improvement and CS is not always the greatest Alternatives considered [Podia](https://www.capterra.com/p/160788/Coach/)[Mighty Networks](https://www.capterra.com/p/185819/Mighty-Networks/) Reason for choosing Circle Many other people suggested it as the best option Review Source TC Tea C. Educator, herbalist and aromatherapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Circle is very useful “all in one” platform and tool" November 8, 2024 5.0 Very easy to use, seamless platform and intuitive Pros Everything is in one place and it’s really easy to use Cons There is no multiple languages like Croatian Reason for choosing Circle Because it’s more minimalist and adaptable. Switched from [Thinkific](https://www.capterra.com/p/132888/Thinkific/) Circle is easier and more professional platform Review Source MS Morgan S. Founder Health, Wellness and Fitness Used the software for: 6-12 months ### "Great software in the making" September 11, 2024 4.0 Overall circle has been a great way to bring my community together, and it will serve as our longterm software to build real profitability and scale. The user interface is easy and beautiful, which is most important to me. I've felt frustrated with bugs and customer service, which are the tradeoffs of choosing a smaller company over mighty networks & kajabi. Overall I felt the circle experience was much better than those bigger software companies. Pros I love the user interface. I have lots of tech-averse women in my community and for the most part they are finding their way around without much issue. It looks beautiful, and feels like our own little world. It's a newer software and I appreciate that they've set up a lot of transparency within their community to communicate what they're working on, when new features are coming, and various ways for us to ask questions in weekly office hours. Cons There are lots of bugs and the customer support is very slow. There are times when they will respond quickly but it's very unpredictable and this adds a layer of stress at all times. The worst bug that happened was losing an entire session recording with a live audience. The "zoom" feature of the platform needs a lot of work - the audio and visual quality is very low compared to zoom. I just do my events on zoom as a workaround, and I believe circle will get there in time. There are some basic features that seem to be missing - like being able to walkthrough a user sign up process without signing up as a fake member and then issuing a refund, or getting notified when new users sign up. The design needs are substantial - I am very skilled in canva and can easily size & re-size designs, but it's been cumbersome to learn the different dimensions needed for design in virtually every space. Be prepared to be back in forth in canva a LOT for every event, space, etc. Alternatives considered [Kajabi](https://www.capterra.com/p/154682/Kajabi/)[Mighty Networks](https://www.capterra.com/p/185819/Mighty-Networks/) Reason for choosing Circle the user interface & customer onboarding Review Source MP Manuel P. Freelancer for Content Creators Design Used the software for: 6-12 months ### "Community first" September 11, 2024 4.0 As a freelancer, I've built several Circle communities for my clients, which are mostly content creators who like to have a private community for monetizing their audience and having deeper conversations with their fans. Pros Circle is the membership tool that places the most emphasis on community aspects. For me, it's the closest thing to social media, just in a private and (if necessary) paid environment. Also, the support chatbot is surprisingly helpful. I found a lot of solutions within seconds I otherwise needed to wait hours or days for. Cons The course area needs some more features to be more competitive to other tools. In general, I'd like to have way more customization options, especially for the mobile apps to make it a more on-brand experience. Alternatives considered [Teachable](https://www.capterra.com/p/147019/Teachable/)[Memberspot](https://www.capterra.com/p/202917/Memberspot/)[ablefy](https://www.capterra.com/p/242103/elopage/) Reason for choosing Circle because of the community features and native mobile apps Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.