--- title: "Circle Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Circle the right Community solution for you? Explore 48 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/10002260/Circle/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Circle 4.7 (48) [View alternatives](https://www.capterra.com/p/10002260/Circle/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Circle Ease of use 4.7 Customer Service 4.6 ## Pros and Cons in Reviews RB Riya B CEO and FounderReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “It’s one of the best platforms for building an engaged online community, with a clean interface, great customization options, and solid integrations.“ February 18, 2025 Francesco P CEOArts and Crafts, 2 - 10 employeesUsed the software for: Less than 6 months. “Circle major problem imho is related to the fact that there is not an cheap entry plan if you want to test your idea out before committing to more (like a free or budget friendly option).“ February 4, 2026 RB Riya B CEO and FounderReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “Before, I was managing conversations across multiple platforms like Facebook groups, Slack, and Zoom, which was chaotic. With Circle, everything is structured and in one place, making it easier to engage members, run events, and scale the community. While there’s room for improvement, it’s still one of the best community platforms available.“ February 18, 2025 MB Mathew B CEOHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “There's nothing I really dislike about Circle, however I did find some tasks a little repetitive with setting up my community like having to manually set certain settings for each individual space instead of just being able to copy them into all of the spaces I want to at once.“ January 4, 2025 KT Ken T Assistant Educator and Community AdministratorFinancial Services, 2 - 10 employeesUsed the software for: 1-2 years. “Circle has allowed us to quickly build and grow a private investor education community and add or change features as needed.“ February 23, 2025 RB Riya B CEO and FounderReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “Pricing also jumps quickly as you scale, which can be a drawback for smaller communities“ February 18, 2025 Carrie S Owner, LCSWHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “It is great to interact with communities and a bit expensive with a learning curve to create courses.“ March 22, 2026 MS Morgan S FounderHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “The "zoom" feature of the platform needs a lot of work - the audio and visual quality is very low compared to zoom.“ September 11, 2024 ## Showing most helpful reviews Showing 1-25 of 48 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Growth Coach Used the software for: Less than 1 year ### "Circle Community Platform" April 21, 2026 4.0 Very Good. It feels like a solid, reliable community platform with a good and user-friendly interface. Pros Simple interface and connections for community members. Nice visuals and easy to find your way around. Cons Back-end settings and integration of stripe for example - could do with better signposting and clearer guidance Review Source VR Verified Reviewer Owner, LCSW Used the software for: Less than 1 year ### "Great Community Building" March 24, 2026 5.0 It is great to interact with communities and a bit expensive with a learning curve to create courses. Pros A great way to create and connect with community, network and share resources and information. So much better than using other social media. Cons It can become challenging to switch between various communities. While intuitive, there is a learning curve as well. Review Source Magnifico A. CEO Used the software for: Less than 1 year ### "Circle can give you all the tools you need to start a community business, but you have to invest some money upfront." February 5, 2026 4.0 I've tried to test it out for a few month. It is indeed good, but since I didn't have too much money to invest on it in the beginning I moved on to more budget friendly options Pros Circle is a valid option if you are going to build a community, it has a lot of features, easy monetization and rapid customer support when needed (and trust me, if you want to build a community you want to have a good support) but this is true if you have a minimum of money to invest Cons Circle major problem imho is related to the fact that there is not an cheap entry plan if you want to test your idea out before committing to more (like a free or budget friendly option). It has a quite steep entry price, and generally speaking a community needs month to start. Therefore you have to keep some money ready to use if you want to make it profitable. Review Source Boris P. Community Catalyst Used the software for: Less than 1 year ### "Circle makes my community magic happened !" December 24, 2024 5.0 When I started, I felt a bit shy about the platform administration dimension : Everything was personalisable and a lot to learn. Hopefully, the onboarding experience was so great that everything was in order to start in less than a week ! Pros Circle is intuitive and super easy to onboard, guiding you from your domain setup until your community engagement definition like no other. If it's a generalist community HUB, everything you need is in : > Versatile community spaces > Training & course > Live streaming events > Custom branding > Monetization > Advanced analytics The incredible pace of improvement and update make Circle the only reasonable choice if you have to start your community ! Cons Price may be a barrier you need to secure but Circle monetization tools can help you to be also the solution ! Review Source Jessica H. Owner and Coach Used the software for: 1-3 years ### "Circle is fabulous for nurturing a community and adding coursework. " May 12, 2025 5.0 When I created a course for ADHD adults, I wanted to be able to offer a community space and group coaching for those who used it. Circle perfectly fit the bill. Pros Circle makes it EXTREMELY easy to manage a course and community. I was able to upload both written and audio versions of a 70 lesson course, and track which of my clients have read it, as well as interact with them in post format on a daily basis. I genuinely love this platform and will be using it for a long time. Cons I had a tiny bit of trouble using the live meeting function on circle, but when I changed to a zoom integration the issue was solved :) Review Source Kristin L. COO Used the software for: 1-3 years ### "Circle for Community and Course" February 25, 2025 4.0 We have been with Circle for at least 2 years. They are constantly making updates and adding features. I feel like they have come a long way and hope to see continued improvements. Great customer service. Pros I like that we are able to have our course and our community available to our customers in one place. Cons I feel the site still lacks a lot of customization features. To be able to style your platform a little more on brand to your company, better use of overall visuals/flow. Review Source Mathew B. CEO Used the software for: 3-5 years ### "Amazing community builder with powerful features" January 7, 2025 5.0 My experience with Circle has been nothing short of excellent. I used the platform years ago and then stopped due to no longer needing it and now I'm back to using it again and I couldn't be happier. It has every feature I could possibly need, the team seems great, they ship features regularly, and I feel at ease knowing that my community will just work with no issues. Pros It's really easy to use, it has loads of excellent features that I find really valuable for my specific use case, and even though it can seem a bit pricey at first to start with if you're doing a startup the cost is really great for what you get and it has monetization tools to let you make income with your community quickly. Cons There's nothing I really dislike about Circle, however I did find some tasks a little repetitive with setting up my community like having to manually set certain settings for each individual space instead of just being able to copy them into all of the spaces I want to at once. Review Source Alessandra M. Head of Community Used the software for: Less than 1 year ### "User friendly and effective to build a community" January 31, 2025 4.0 Very positive and as my very 1st experience in building a community it was pretty easy to find my way around Pros User friendly and with all the functions needed to build a community Cons Analytics needs improvement and CS is not always the greatest Review Source Jillian L. Marketing Manager Used the software for: 1-3 years ### "Community Building as a Marketing Strategy in B2B" February 14, 2025 5.0 we use Circle to host a currently free, active community for our customers, helping them connect to one another, access exclusive events and resources, and discounts. For us, it helps us build deeper bonds and trust with our B2B customers and serve our mission of empowering and inspiring our industry. Pros It is intuitive and user friendly for both users and admins. It uses UX similar to popular social media sites to make for an easy experience. It has great community building tools, with different formats for different content types, the ability to organize folks into different spaces and groups by topics or persona, and a very well built out event hosting capability. It has solid analytics, good customer support, and the ability to notify members of what's happening via email and push notification. Cons It serves our needs well. There are opportunities for deeper analytics or improvement of certain analytics. For example, we use Circle's tracking links to determine which events prompt folks to sign up and we learned it tracks clicks on links, not actual sign ups. Review Source VR Verified Reviewer Community Coordinator Used the software for: Less than 1 year ### "Great tool for community building" February 4, 2025 4.0 Been using circle for our community for 4 months now and its been great, people share a lot to help folks with their own community giving tips/ideas/workflows and so much more. The support team is also super nice and helpful. Pros So many options for building community. payment options from the platform, automations and workflows to reach out + automate actions like tagging folks and bulk emails or DMs Cons Sometimes certain views are not ideal like the DMs scroll up instead of going to the most recent message. Review Source Jordyn D. Freelancer Videographer Used the software for: Less than 1 year ### "I highly highly recommend Circle as a great place to build your community." September 17, 2024 5.0 Honestly, I am 100% satisfied. It serves all of my needs. Pros I just think the platform is great! I absolutely love that Circle listens to their users and actually improves their platform based on feedback. They keep adding in great new features. I'm so happy to host my community on Circle. Cons I simply don't enjoy the cost but that's not a big deal because it's worth it. Review Source Fausto L. CEO Used the software for: Less than 1 year ### "A Seamless Solution for Community Building" December 23, 2024 5.0 Using Circle.so has been a fantastic experience. It helped me turn my vision for a vibrant, connected community into reality. The platform’s simplicity and flexibility make it an ideal choice for anyone building an online community. Pros Circle.so made building and managing my community seamless. Its clean design and customizable spaces allowed me to organize everything intuitively, host events, and keep my members engaged effortlessly. Now, I can monetize my content easily. Cons The only thing I wish Circle had was an easier way to customize the background color without needing CSS. Review Source R Reviewer Founder Used the software for: Less than 1 year ### "Incredible product & community building tool!" January 30, 2023 5.0 Impeccable. \[sensitive content hidden\]—our dedicated Community rep for our Enterprise Plan is so sharp, has taken the time to get to know what we are doing and how we want to do it so that he can best support and guide our building out of the content. He’s also amazing around helping us understand and navigate the features (I’m a true tech dufus, but the features do seem easy to access and manage even for someone like me). Big shout out to \[sensitive content hidden\]!!! Pros The features and how all kinds of content can be published & organized are incredible. Incredible product/community building tool with all the best of other social sites without the data-mining, lack of control over who sees what & when and all the other “BS.” Circle is the cream of the crop! Cons So far, nothing. Very grateful that the app is now on Android and look forward to when more of the features—for the product builders & community managers are available on pads! Review Source VR Verified Reviewer Owner Used the software for: Less than 1 year ### "A robust, full-featured community solution" January 18, 2023 5.0 Pros When I say Circle is "Facebook-like" I mean it as a compliment. I believe a lot of modern social community solutions like Discord, Slack, or member platforms like Patreon don't have the proper feel of being a "destination" or home for a community. Circle has this, and has features for just about every type of community interaction you would like to create. Cons The subscription is on the high side compared to member platforms like Patreon and Supercast (and especially Discord), but I hope this sets a high bar for their feature delivery and customer service. Review Source R Reviewer Founder Used the software for: Less than 1 year ### "Great platform, easy to navigate and beautifully designed" January 13, 2023 5.0 I enjoy running my community here and love the team who are very attentive. The platform is great, so easy to use and set up. Pros I love the navigation and ease of use, it's beautiful and very user friendly Cons Updates which mean I lose features or have to update whole group spaces due to the the styling updates. Also there are glitches which means sometimes I see things that are incorrect or inaccurate which causes confusion and frustation Review Source Emma M. CEO Used the software for: Less than 1 year ### "Circle for community building " April 29, 2024 4.0 I'd recommend circle for a professional community where you are looking to post and engage in more evergreen content. Pros I like how you can insert course content and have a clean look and feel to the community. Good onboarding and great summary emails. Cons It gets expensive quickly if you need all the features, and it's not as specialised when it comes to quick communication ie instant messaging. Events from an attendee side can be difficult to navigate to Review Source Riya B. CEO and Founder Used the software for: Less than 1 year ### "Best Platform for building an online community (better than Skool)" February 25, 2025 4.0 Overall, Circle has been a game-changer for running my community. Before, I was managing conversations across multiple platforms like Facebook groups, Slack, and Zoom, which was chaotic. With Circle, everything is structured and in one place, making it easier to engage members, run events, and scale the community. While there’s room for improvement, it’s still one of the best community platforms available. Pros I’d give Circle a solid 9/10. It’s one of the best platforms for building an engaged online community, with a clean interface, great customization options, and solid integrations. The best part about Circle is how organized and seamless it makes running a community. Everything—discussions, events, memberships, and courses—is in one place, so there’s no need to juggle multiple platforms. The user experience is smooth, branding is fully customizable, and engagement tools make it easy to keep members active. It’s also great that it integrates well with Zapier and other tools. Cons Circle could improve in a few areas. Automations are limited, so you need Zapier for a lot of things that should be built-in. The mobile app isn’t as smooth as desktop, and analytics could be more detailed. Pricing also jumps quickly as you scale, which can be a drawback for smaller communities Review Source Stock Investor M. Assistant Educator and Community Administrator Used the software for: 1-3 years ### "Circle Has Helped Our Community Thrive" February 27, 2025 5.0 The customer support team is very responsive when any issues arise, which are thankfully very rare. I use the platform several hours a day and love it. We can do almost everything we need in Circle. Pros Circle has allowed us to quickly build and grow a private investor education community and add or change features as needed. Cons While there are some customization limitations, the platform is more than enough for what we need. Review Source Andrea H. Operations manager Used the software for: 1-3 years ### "Easy to use" February 27, 2025 5.0 I've been pleased with my overall experience. The support from set-up to ongoing quarterly meetings has been a game changer for our team. Pros Circle was easy for me to learn and easy for members to navigate Cons occasionally need features that aren't offered, but they are updating those often Review Source Nataliia V. UI Designer Used the software for: Less than 1 year ### "A Sleek Community Platform with Room for Improvement" January 31, 2025 5.0 Pros Circle is an intuitive and well-designed community platform that makes it easy to build and engage with online communities. The UI is clean, modern, and user-friendly, offering seamless navigation and customization options. The integration with other tools like Zapier and Slack is also a big plus, making automation and workflow management smooth. Cons The mobile experience could be improved—it’s not as smooth as the desktop version. Also, the pricing might feel a bit high for smaller communities just starting out. Some advanced analytics features are missing, which would help community managers track engagement more effectively. Review Source Nik L. CEO Used the software for: 1-3 years ### "Excellent support from Circle and the Circle community - So helpful" November 20, 2024 5.0 Very positive, been a member of a number of communities and started creating my community last month Pros The fabulous support available from Circle the company AND the Circle community. Help is available via videos, blogs, email, chatbot, webinars, zoom calls, show and tell sessions and office hours sessions. Cons I honestly thought the marketing was not as strong as other tools but i think the newly launched Marketing hub will totally fulfil my needs Review Source R Reviewer Admin Used the software for: Less than 1 year ### "Circle Review" December 3, 2024 5.0 Overall I was pleased with the product and the features it provided. The support response time was excellent, which aside from that, was a big part of our decision to choose Circle. Pros I found the Circle pretty intuitive and well supported compared to other products I've seen. We can set up a community in a matter of weeks with all the features we want from this platform. Cons There is a big price jump from the business edition to the next levels up. Review Source R Reviewer Educator, herbalist and aromatherapist Used the software for: Less than 1 year ### "Circle is very useful “all in one” platform and tool" November 19, 2024 5.0 Very easy to use, seamless platform and intuitive Pros Everything is in one place and it’s really easy to use Cons There is no multiple languages like Croatian Review Source Andreea M. Founder Used the software for: 3-5 years ### "Circle made it so easy to host/manage my community!" October 24, 2024 5.0 Overall, my experience has been super positive. I love all the admin tools, the customization options, the fact that I can take payments, have affiliates, add any type of content I want and interact with my members! Pros Circle has made it so easy for me to set up my community and host my content and courses. I switched from a self-hosted platform and switching over was super easy. I love that I can add courses, blog-post style content, as well as videos and PDF files. It's also super easy to customize the look of my community. The platform also allows for members to interact with the content and post questions, which is really great! I have been using them for the last three years and I couldn't be happier! Cons The transaction fees could be lower, but other than that I have been super happy with the platform. Review Source Hustle & Play G. Founder Used the software for: Less than 1 year ### "Great software in the making" September 11, 2024 4.0 Overall circle has been a great way to bring my community together, and it will serve as our longterm software to build real profitability and scale. The user interface is easy and beautiful, which is most important to me. I've felt frustrated with bugs and customer service, which are the tradeoffs of choosing a smaller company over mighty networks & kajabi. Overall I felt the circle experience was much better than those bigger software companies. Pros I love the user interface. I have lots of tech-averse women in my community and for the most part they are finding their way around without much issue. It looks beautiful, and feels like our own little world. It's a newer software and I appreciate that they've set up a lot of transparency within their community to communicate what they're working on, when new features are coming, and various ways for us to ask questions in weekly office hours. Cons There are lots of bugs and the customer support is very slow. There are times when they will respond quickly but it's very unpredictable and this adds a layer of stress at all times. The worst bug that happened was losing an entire session recording with a live audience. The "zoom" feature of the platform needs a lot of work - the audio and visual quality is very low compared to zoom. I just do my events on zoom as a workaround, and I believe circle will get there in time. There are some basic features that seem to be missing - like being able to walkthrough a user sign up process without signing up as a fake member and then issuing a refund, or getting notified when new users sign up. The design needs are substantial - I am very skilled in canva and can easily size & re-size designs, but it's been cumbersome to learn the different dimensions needed for design in virtually every space. Be prepared to be back in forth in canva a LOT for every event, space, etc. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.