---
title: "Sessions Health Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Sessions Health the right Mental Health solution for you? Explore 127 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/10002269/Sessions-Health/reviews/"
page_type: "reviews"
language: "en"
---

Sessions Health

4.9 (127)

[View alternatives](https://www.capterra.com/p/10002269/Sessions-Health/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 20th, 2026

# Reviews of Sessions Health

Ease of use

4.9

Customer Service

4.9

## Pros and Cons in Reviews

MM

Michael M

Owner, PsychotherapistMental Health Care, Self-employedUsed the software for: 1-2 years.

“Setting up auto-bill and invoicing definitely made my job much easier for any private pay clients, and clients are able to log in and update information easily.“

March 30, 2026

HD

Hazel D

PsychotherapistMental Health Care, Self-employedUsed the software for: I used a free trial.

“It's a bit pricey for their new A.I. assistance services as they charge about $40 per month per clinician.“

May 12, 2026

RD

Rafiah Malene D

Principal TherapistMental Health Care, Self-employedUsed the software for: More than 2 years.

“I like being able to copy my client's notes from the previous session with one click.“

May 1, 2026

KR

Kristel R

Owner and Mental Health TherapistMental Health Care, Self-employedUsed the software for: 6-12 months.

“I often get an error message on the sight and I wish that it saved your work more regularly as you type (if I get an error mid-note it will often lose the last section that I completed).“

December 3, 2024

MB

Mittal B

Technical RecruiterInformation Technology and Services, 501 - 1,000 employeesUsed the software for: I used a free trial.

“It provides essential features like scheduling, documentation, billing, and telehealth in one place, making it a solid choice for mental health professionals“

February 14, 2025

KL

Kristin L

Marriage and Family TherapistMental Health Care, Self-employedUsed the software for: More than 2 years.

“In the past, I used Therapy Notes and it was not as convenient, didn't have as many features, and the support staff did not try to accommodate any requests.“

December 2, 2025

SG

Sara G

TherapistMental Health Care, Self-employedUsed the software for: 1-2 years.

“I enjoy everything about the calendar, especially the various options available for each appointment, the ease of moving things from day to day, and the ease of creating various calendars for different services.“

July 17, 2025

CC

Casey C

Mental health therapistMental Health Care, Self-employedUsed the software for: 1-2 years.

“They are missing what I think are basic features--read receipts for secure messages, a daily agenda email.“

November 15, 2025

## Showing most helpful reviews

Showing 1-25 of 127 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

James M.  
LMFT  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Sessions health review"

May 14, 2026

5.0

My overall experience with sessions health has been positive, and I would recommend it to fellow clinicians.

Pros

Sessions health has been my go to EHR. The platform is intuitive. It does everything that I need and want to do. My clients find it easy to navigate in. The price is positioned perfectly for a small practice owner.

Cons

Some features around sending documentation to clients can be difficult at times but after a few repetitions, it got easy.

Review Source

SU

Samantha U.  
Licensed Professional Counselor  
Mental Health Care  
Used the software for: 1-2 years

### "5 star EHR - NO AI!!"

March 9, 2026

5.0

Fantastic. As I stated above, it’s intuitive, well thought out, and customer service has been great.

Pros

I like that I can tell therapists developed Sessions Health. It feels intuitive from a practitioner perspective that other EHRs I’ve used have been sorely lacking. My current favorite thing is a new feature where you can see at a glance on the calendar if the progress note has been written for an appt or not. I’ve also reached out to customer service a handful of times and they’ve been super prompt and helpful! But truly best of all, in mine and many, many, other therapists opinions is that they have not added ANY AI to the platform. This is such an incredible rarity these days and I’m so grateful for it. I don’t have to worry about my client’s privacy being violated by some awful planet ruining AI machine using their personal info to “learn”. Truly, so refreshing.

Cons

I don’t have any complaints. I will say that I don’t use the insurance part of it (I use different platform for that billing) so I can’t speak to how that works.

Alternatives considered

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Reason for choosing Sessions Health

I chose based on the price being lower and ease of use.

Switched from

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

Opened my private practice, so I was no longer at the job using that software

Review Source

Response from Sessions

March 31, 2026

Thank you so much for your review, Samantha! We're glad you noticed our new calendar features. Thank you for mentioning our incredible support team.

cB

candida B.  
coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "I think it's okay "

March 4, 2025

3.0

Pros

It made things a bit more convenient. But not enough for me to keep it

Cons

The ux want as easy to navigate as I hoped

Review Source

Response from Sessions

April 24, 2025

Hmmm, we're a bit confused by this review. We wish there was a bit more context here.

DAC

Dr. Anastasia C.  
Director, Therapist  
Mental Health Care  
Used the software for: 2+ years

### "Sessions Health is Wonderful for Affordable Practice Management"

June 18, 2026

5.0

I am delighted with Sessions Health and I plan to be a consumer for a long time. I am happy with the workflow overall and the customer service is top notch!

Pros

Sessions Health helps me do my job to the highest capacity while keeping privacy at the helm of mental health care. It also is affordable and I own a practice with an economic justice initiative so I do not have a large buffer for additional overhead.

Cons

At times, there are some clunky aspects of the charting system, especially working with families who have multiple children that we see, but one primary parent who needs access to multiple charts.

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Reason for choosing Sessions Health

Cost and it was simpler than the others.

Review Source

CD

Ciel D.  
Owner and Therapist  
Mental Health Care  
Used the software for: 1-2 years

### "The Best and Easiest EMR/EHR"

December 11, 2025

5.0

Sessions Health is easy for my clients to use, my learning curve was low, it has no confusing bloat, the app works well, and customer service is fast to respond.

Pros

My favorite thing about Sessions Health is how easy it is to learn how to use. I'm legally blind but the website and app are both easy to learn and navigate. I've used Athena, Insync, Simple Practice, and Epic, but Sessions Health is my favorite (because ease of learning curve). It has all the things I need and no bloat.

Cons

I wish the remittance and ERA setup process was more straight forward and integrated. I dread that entire process and it seems some other EMRs have this better handled.

Alternatives considered

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Reason for choosing Sessions Health

Sessions Health works with insurance companies and shows you remittance inside the EMR. Some don't do that surprisingly. They have basically all the features of Simple Practice, but is more intuitive in my opinion. It's also not overwhelming or clunky like Athena and Epic; it has exactly what I need and none of what I don't bloating my page, like those have. Those two may be great for hospitals (no they're not but hospitals use them anyway lol) but terrible for a provider who doesn't offer medicine and has less than 10 employees.

Review Source

Response from Sessions

February 10, 2026

Thank you for your review! We're happy to hear the learning curve was short and thank you for mentioning our fast support.

CY

Cairn Y.  
Licensed Professional Counseling  
Mental Health Care  
Used the software for: 1-2 years

### "Best I have seen for customization."

March 26, 2026

5.0

I have been using Sessions for over 2 years, and it has helped my business in the ways that I had hoped. As my practice grew, I need more organization and automation.

Pros

Session has been highly customizable, and easy to use. As a queer and trans provider, who works with many LGBTQIA+ folx, I have been able to build forms that are affirming. The Sessions staff have been friendly and really helpful. Especially in the beginning when I was learning. They also have so much helpful information on the website. Sharing forms and intake documents has been simple, and my clients have not had any issues. Overall it is a great EHR, has what I need to run my practice, and the price is far better than other EHRs.

Cons

Learning how to set up, and use Sessions wasn't very intuitive, but there was so much information, that I was able to learn, and now it feels like it flows well.

Alternatives considered

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[Jane](https://www.capterra.com/p/178984/Jane-App/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[IntakeQ](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/)

Reason for choosing Sessions Health

Price, and ability to customize so my practice was LGBTQIA+ affirming.

Review Source

Response from Sessions

March 31, 2026

Thank you for your review Cairn! Building an inclusive and affirming EHR is important to us and the therapist-client relationship, so we appreciate you mentioning it.

KL

Kristin L.  
Marriage and Family Therapist  
Mental Health Care  
Used the software for: 2+ years

### "I couldn't imagine doing Private Practice without using Sessions Health."

December 2, 2025

5.0

In the past, I used Therapy Notes and it was not as convenient, didn't have as many features, and the support staff did not try to accommodate any requests. Now using SH, I feel more equip to focus on my clients then worry about some of the logistics of EHR. Anytime someone is needing a EHR, I tell them all the benefits of SH and nothing else compares!

Pros

The ease of each feature. The support staff is always quick to respond and helpful. Clients report using SH is very user friendly and easy to navigate. I love how much I can do within SH, but it does not seem overwhelming or confusing. I also love the price (especially how it has not changed, minus taxes) and how the calendar syncs to my personal calendar!

Cons

There is no app for therapist or clients. When accepting a portal request, it takes you to the note page which does not make any sense. I wish it took us to the calendar to view the appointment instead. - When looking at our calendar view, instead of arrows for 1 week at a time, I wish there was a calendar pop up to help select a day/time instead of clicking 1 week at a time.

Alternatives considered

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[Practice Better](https://www.capterra.com/p/159263/Better/)

Reason for choosing Sessions Health

The trial period confirmed that SH was the EHR I needed. I was able to play around during my trial period and I learned it had all the features I needed.

Switched from

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)

Because TN did not have what I needed (client portal, better pricing, easy of use for me and clients) and when I did my research, I learned SH was the way to go and I'm so glad I made the choice.

Review Source

MJ

McKaley J.  
Owner  
Mental Health Care  
Used the software for: 2+ years

### "I love my EHR"

January 21, 2026

5.0

It was an Incredibly smooth transition for me to switch from simple practice to sessions. I recommend it to every therapist I chat with!

Pros

The intuitive nature of it and the price point!! I love that my calendar is color coded and that it’s not overly complicated!

Cons

I’d love this AI feature I’ve heard about for the following session! Not sure what it’s called but I think the beta group has it! No issues but that would be a nice feature!

Alternatives considered

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)

Reason for choosing Sessions Health

Their system wasn’t very attractive to look at and the pricing was tiered

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

The price increase that kept happening over and over again, and they didn’t have colored calendars then!

Review Source

Response from Sessions

January 27, 2026

We love to hear your transition was smooth as our team works hard to make it as seamless as possible. Thank you for the review!

CC

Casey C.  
Mental health therapist  
Mental Health Care  
Used the software for: 1-2 years

### "Great platform with responsive customer service!"

November 15, 2025

5.0

Overall, I have been happy with Session Health. The platform itself has been more reliable and easier to navigate than others I have used, and they have not gone up in price in the two years I have used them.

Pros

The platform is intuitive and easy to use, the telehealth has been reliable, and clients have said they like the portal better than my previous platform. It has all the features I need and is reasonably priced. Also, the customer service has been great! Outages have been very rare and are fixed quickly when they do happen.

Cons

They are missing what I think are basic features--read receipts for secure messages, a daily agenda email. They are updating things pretty frequently, but a lot of updates have been for features I don't use.

Alternatives considered

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[Owl Practice](https://www.capterra.com/p/160519/OwlPractice/)

Reason for choosing Sessions Health

Therapy Notes had too many unnecessary features for me, and I wanted something simple. Owl was a close second, but was too new and I didn't know anyone who used it. SH was recommended by colleagues and the commitment to transparent policies and fair pricing was appealing.

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

SP had become increasingly unreliable with poor customer service. They kept raising prices and cutting features, and they seemed to be so focused on other things like websites and directories that they forgot their original mission. When they blindsided customers with some shady policy changes in 2023, I finally decided that was enough to leave.

Review Source

WB

Wendy B.  
Owner  
Mental Health Care  
Used the software for: 1-2 years

### "Sessions for the win"

January 20, 2026

5.0

My overall experience has been very positive. I have been with Sessions for a few years and have been exceptionally pleased with them.

Pros

Sessions has the best customer service experience out of any EHR system that I have worked with. They are attentive and responsive to all questions.

Cons

Sessions has filled every need my group practice has, so there has not been anything I have liked least.

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)[TherapyAppointment](https://www.capterra.com/p/110508/TherapyAppointment/)[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)

Reason for choosing Sessions Health

Sessions had a supportive customer service that took time to help my group when we were navigating the transition. Question were not an inconvenience.

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Simple Practice raised rates several years ago and it was time to find an EHR that could fit our budget while offering the services we needed.

Review Source

Response from Sessions

January 27, 2026

We're so glad to hear Sessions Health has been great for your group practice! Our support team works hard to be the best, so thank you for recognizing that. We appreciate you!

CW

Christina W.  
Owner  
Mental Health Care  
Used the software for: 1-2 years

### "An actual "simple practice" tool! "

June 16, 2025

5.0

Very good. Customer service very responsive and available to answer my questions. Don't have random changes or upgrades changing the layout like I have at other places. It's not overwhelming and feels really easy to use.

Pros

Really appreciate the simplicity and being able to customize it to what I need! it's perfect for my solo business needs. Doesn't feel overwhelming. Price feels fair.

Cons

I wish in the Insights page there were more ways to customize how I see my income. Eg being able to enter a certain time period to look at income vs last 30 days, 12 weeks, year.

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Simple practice changed some of its policies on a tight turnaround and I didn't appreciate that and its implication for how it would use recordings/HIPPA. Also felt like prices kept going up for features I needed and felt like maybe it was better for larger practices. I started to feel used.

Review Source

Response from Sessions

October 21, 2025

Thank you for your review Christina and for appreciating the balance of simplicity and customization. We appreciate you!

TB

Toby B.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Sessions Health Revie"

November 12, 2025

4.0

Overall it is very strong positive experience, I just would like to see more innovation with the product!

Pros

Sessions Health is very user friendly and price reasonable. I like insurance billing is simply and support is quick

Cons

I like last about Sessions Health is minimal innovation. Other platforms have implemented AI awhile ago and is disappointing not seeing this thus far

Alternatives considered

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Reason for choosing Sessions Health

Word of mouth positive reviews and cheaper price

Review Source

SS

Shelley S.  
Counselor  
Mental Health Care  
Used the software for: 1-2 years

### "I recommend Sessions Health to everyone I know."

May 7, 2025

5.0

My overall experience has been wonderful. I'm a solo practitioner and this is the only EMR I've used with my own practice. I've worked in group practices that have used their own customized programs and practices who use big name EMR's, but nothing has compared to Sessions.

Pros

Sessions is very user friendly and easy to navigate. If you have any questions or issues, the response from the team is within 24 hours and they have helped me many times beyond what I thought their scope of customer service was.

Cons

There are customization's I'd like to see for running reports, calendars, etc. Sessions has taken mine, and anyone else's, inquiries for changes into consideration.

Alternatives considered

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Reason for choosing Sessions Health

Appeared more user friendly and no unnecessary bells and whistles.

Review Source

Response from Sessions

June 26, 2025

Thank you for your review and appreciating the user-friendliness.

CW

Courtney W.  
Owner  
Mental Health Care  
Used the software for: 1-2 years

### "Sessions Health: The most affordable EHR you will find"

June 22, 2025

5.0

Sessions Health is the EHR that I have come to rely on for the past 1.5 years for my business needs. The interface is easy to use and navigate. I appreciate the additions over the past 1.5 years that have helped make clinicians' lives easier. Sessions Health has always been up front about billing and helpful when navigating insurance issues.

Pros

I appreciated the affordability of the product. Customer service was beneficial and responsive to questions. The feedback provided by customer service was easy to understand and did not require further follow-up.

Cons

Using the insurance section was a bit confusing when trying to find the correct insurance plan from the listed options. Creating note templates was a bit cumbersome, but customer service tried to provide suggestions.

Alternatives considered

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Reason for choosing Sessions Health

Simple Practice was too expensive for what I needed it for, and it had some unnecessary features. TherapyNotes did not have a nice, clean interface, and it looked outdated.

Review Source

Response from Sessions

October 21, 2025

Thank you for your review, Courtney! We appreciate noticing the ever-ongoing improvements we continue to make. It's based on our customer feedback!

LB

Loren B.  
Owner  
Mental Health Care  
Used the software for: 1-2 years

### "Happy customer"

May 27, 2025

5.0

I have been using Sessions Health for over a year and I'm a happy customer! I like the insights it gives me into the gains of my private practice.

Pros

Ease of use, it's super intuitive! The support is very prompt in answering questions. The YouTube library takes out a lot of the guess work!

Cons

No complaints. When I was looking for a program Sessions Health fit all my check boxes. There have been so many changes for the better!

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reason for choosing Sessions Health

Ease of use, intuitiveness, price, support commitment to customer service

Review Source

Response from Sessions

October 21, 2025

Thank you for your review, Loren. So glad you like the library of video tutorials.

SB

Sunaina B.  
Director of Operations  
Hospital & Health Care  
Used the software for: 2+ years

### "Effecient system"

February 11, 2025

5.0

I love this for daily counseling sessions, ensuring proper coding and documentation.

Pros

The best therapy note system, organized and effecient EHR system.

Cons

Everything is great. No cons that I can think of.

Switched from

[Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/)

The price and pros of the new system versus the issues with Qualifacts.

Review Source

Response from Sessions

February 26, 2025

Thank you for taking the time to review Sessions Health. We appreciate you, Sunaina!

KP

Kara P.  
Licensed Professional Clinical Counselor  
Mental Health Care  
Used the software for: 1-2 years

### "Sessions Health Review"

February 27, 2025

5.0

Very positive! I will be staying with them the duration of my career.

Pros

I like Sessions Health because of the ease and how user friendly it is to work with! It saves me time because I don't have to hunt for categories or tabs, I can go right to them. The newer options that have come out have also been time saving for me and the price is affordable! Keep up the good work!

Cons

Sometimes my calls would be dropped when I was seeing a client, but recently it seems that happens alot less.

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

It got complicated and messy during a time they were supposed to be making improvements.

Review Source

Response from Sessions

April 24, 2025

Kara, staying for the duration of your career is the best review we can have. We appreciate you!

CP

Camile P.  
Clinician  
Mental Health Care  
Used the software for: 1-2 years

### "Sessions Health is worth the Hype"

March 6, 2025

5.0

My experience has been great with Sessions Health.

Pros

Customer Service is great and very dependable

Cons

Nothing really; my experience has been great so far.

Switched from

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)

WAY too much money and doesn't offer enough perks for that price- Robbery IMO

Review Source

Response from Sessions

April 24, 2025

Wow, thank you Camile. We're glad we're living up to the hype!

KR

Kristel R.  
Owner and Mental Health Therapist  
Mental Health Care  
Used the software for: 6-12 months

### "Some bugs, but overall an excellent option"

December 3, 2024

4.0

Overall, I have very much enjoyed using Sessions Health and really appreciate the EHR that they have built and how responsive they are to their customers.

Pros

Clean interface, easy to use, regular updates/improvements to the EHR, highly responsive support, ethical business practices.

Cons

I often get an error message on the sight and I wish that it saved your work more regularly as you type (if I get an error mid-note it will often lose the last section that I completed).

Alternatives considered

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[My Best Practice](https://www.capterra.com/p/242271/My-Best-Practice/)[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)

Reason for choosing Sessions Health

I liked the way that it was set up, I liked the available features, and I liked that they had ethical business practices.

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

I had Luminello (not SimplePractice, but Luminello was not an option above). They were bought out by Simple Practice. I do not like Simple Practice due to their unethical business practices and exorbitant prices.

Review Source

Response from Sessions

December 17, 2024

Thank you for your review, Kristel. I'm glad to hear we're an excellent option for you and you've enjoyed using Sessions Health. Please message us if you ever get an error so our team can look into it. We appreciate you!

HS

Heidi S.  
LPC  
Mental Health Care  
Used the software for: 2+ years

### "EXTREMELY HAPPY Sessions Health Customer!"

May 1, 2026

5.0

I have been with Sessions Health for 3+ yrs now. I will NEVER seek out another EHR software program as long as I am in practice and I will make sure to recommend Sessions to anyone that asks!

Pros

I appreciate the ease of use/intuitiveness, the fact that the software isn't overcomplicated, that everything is so incredibly easy to find on the dashboard, the value for the money, and the fact that I now have EVERYTHING I need in one spot: my EHR, my virtual session platform and my AI note assistant!

Cons

I honestly cannot think of anything that I would suggest they change, add, or remove. I am thrilled that I now have everything I need to successfully and efficiently run my private practice, all in one place!

Review Source

AF

Aileen F.  
Licensed Psychologist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "User-friendly, intuitive, cost-effective"

July 19, 2025

5.0

Pros

User interface is great and intuitive Customer service is very responsive There are new features being added all the time Very similar to simple practice but at a fraction of the cost

Cons

Honestly, I have trouble finding anything that I dislike about Sessions Health. As a solo practice provider, I highly recommend it.

Alternatives considered

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Reason for choosing Sessions Health

User interface and price made the difference

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Simple practices prices have been going up

Review Source

Response from Sessions

October 21, 2025

Thank you for your review, Aileen! We appreciate you recommending it to others!

AA

Amanda A.  
LCSW therapist  
Mental Health Care  
Used the software for: 2+ years

### "Simple and affordable"

May 8, 2026

5.0

Straightforward and intuitive to use. Nothing extraneous. Support is open to suggestions for tweaks and improvements.

Pros

Reasonably priced, user friendly, and responsive support to improve user experience. I love that I don’t pay if I have less than 3 clients but I don’t lose access to data.

Cons

There is nothing I don’t like about SH. Its layout and options are clearly outlined. I’ve used other EHRs and this is the most user friendly.

Review Source

KP

Katerina P.  
LMFT  
Mental Health Care  
Used the software for: 1-2 years

### "Big functionality for my mini practice"

February 1, 2025

5.0

It’s been really solid and is a system I actively recommend to colleagues when they’re soliciting feedback.

Pros

The functionality of it, the color scheme isn’t distracting or obnoxious, and their customer support team is quick to respond with clear answers. I also really love being able to make custom progress note templates.

Cons

As a solo practitioner it’s worked exactly how I need it to. A few more tutorial videos explaining insurance billing or highlighting features that would be extra helpful for someone new to having their private practice would be cool too.

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Issues with SP’s ethics were questionable

Review Source

Response from Sessions

February 26, 2025

We appreciate your review, Katerina! We're glad to you're loving our custom notes templates and the responsiveness of our support team.

AG

Anna G.  
Therapist  
Mental Health Care  
Used the software for: 1-2 years

### "Worth the switch"

February 18, 2025

5.0

I have been very pleased that I made the switch from a different EHR over a year ago.

Pros

Ease of use. Pricing is much better than competitors. Migration from previous system was fast and easy.

Cons

I would prefer an app to check from my mobile device.

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Concerns over privacy. SP got too expensive.

Review Source

Response from Sessions

February 26, 2025

Thank you for your review and appreciating our fast and easy migration process!

HL

Holly L.  
RN  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Sessions health review "

March 18, 2025

4.0

My overall experience with sessions health was amazing.

Pros

Seasons health is very informative and super easy to use and understand

Cons

I really didn’t have any complaints about seasons health.

Review Source

Response from Sessions

April 24, 2025

Thank you for your review!

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