--- title: "Sessions Health Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Sessions Health the right Mental Health solution for you? Explore 128 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/10002269/Sessions-Health/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Sessions Health 4.9 (128) [View alternatives](https://www.capterra.com/p/10002269/Sessions-Health/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Sessions Health Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews MM Michael M Owner, PsychotherapistMental Health Care, Self-employedUsed the software for: 1-2 years. “Setting up auto-bill and invoicing definitely made my job much easier for any private pay clients, and clients are able to log in and update information easily.“ March 30, 2026 HD Hazel D PsychotherapistMental Health Care, Self-employedUsed the software for: I used a free trial. “It's a bit pricey for their new A.I. assistance services as they charge about $40 per month per clinician.“ May 12, 2026 RD Rafiah Malene D Principal TherapistMental Health Care, Self-employedUsed the software for: More than 2 years. “I like being able to copy my client's notes from the previous session with one click.“ May 1, 2026 KR Kristel R Owner and Mental Health TherapistMental Health Care, Self-employedUsed the software for: 6-12 months. “I often get an error message on the sight and I wish that it saved your work more regularly as you type (if I get an error mid-note it will often lose the last section that I completed).“ December 3, 2024 MB Mittal B Technical RecruiterInformation Technology and Services, 501 - 1,000 employeesUsed the software for: I used a free trial. “It provides essential features like scheduling, documentation, billing, and telehealth in one place, making it a solid choice for mental health professionals“ February 14, 2025 KL Kristin L Marriage and Family TherapistMental Health Care, Self-employedUsed the software for: More than 2 years. “In the past, I used Therapy Notes and it was not as convenient, didn't have as many features, and the support staff did not try to accommodate any requests.“ December 2, 2025 SG Sara G TherapistMental Health Care, Self-employedUsed the software for: 1-2 years. “I enjoy everything about the calendar, especially the various options available for each appointment, the ease of moving things from day to day, and the ease of creating various calendars for different services.“ July 17, 2025 CC Casey C Mental health therapistMental Health Care, Self-employedUsed the software for: 1-2 years. “They are missing what I think are basic features--read receipts for secure messages, a daily agenda email.“ November 15, 2025 ## Showing most helpful reviews Showing 1-25 of 128 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use James M. LMFT Health, Wellness and Fitness Used the software for: 2+ years ### "Sessions health review" May 14, 2026 5.0 My overall experience with sessions health has been positive, and I would recommend it to fellow clinicians. Pros Sessions health has been my go to EHR. The platform is intuitive. It does everything that I need and want to do. My clients find it easy to navigate in. The price is positioned perfectly for a small practice owner. Cons Some features around sending documentation to clients can be difficult at times but after a few repetitions, it got easy. Review Source JT Jessica T. Licensed Clinical Social Worker Health, Wellness and Fitness Used the software for: 2+ years ### "Sessions Health grows with you" May 5, 2026 5.0 Pros As a new business owner, Sessions Health's Freemium plan has been so helpful. There are are so many startup costs at the beginning of starting a business and this plan has really given me wiggle room in my budget to focus on other things. I love that telehealth is integrated into the EHR and having the same link is helpful for myself and my clients to refer back to. I also love that the Sessions Health staff is so open to user feedback. I have seen some really amazing features come out thanks to them being so open and learning about our workflow for using this EHR. Cons I haven't had this happen in a while, but I used to have some issues with the telehealth feature and connectivity. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Sessions Health Sessions Health was much simpler to use and the price was much more considerate of a new business budget. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Sessions Health was much more friendly on the budget of a new private practice. Review Source cB candida B. coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "I think it's okay " March 4, 2025 3.0 Pros It made things a bit more convenient. But not enough for me to keep it Cons The ux want as easy to navigate as I hoped Review Source Response from Sessions April 24, 2025 Hmmm, we're a bit confused by this review. We wish there was a bit more context here. DAC Dr. Anastasia C. Director, Therapist Mental Health Care Used the software for: 2+ years ### "Sessions Health is Wonderful for Affordable Practice Management" June 18, 2026 5.0 I am delighted with Sessions Health and I plan to be a consumer for a long time. I am happy with the workflow overall and the customer service is top notch! Pros Sessions Health helps me do my job to the highest capacity while keeping privacy at the helm of mental health care. It also is affordable and I own a practice with an economic justice initiative so I do not have a large buffer for additional overhead. Cons At times, there are some clunky aspects of the charting system, especially working with families who have multiple children that we see, but one primary parent who needs access to multiple charts. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Sessions Health Cost and it was simpler than the others. Review Source CY Cairn Y. Licensed Professional Counseling Mental Health Care Used the software for: 1-2 years ### "Best I have seen for customization." March 26, 2026 5.0 I have been using Sessions for over 2 years, and it has helped my business in the ways that I had hoped. As my practice grew, I need more organization and automation. Pros Session has been highly customizable, and easy to use. As a queer and trans provider, who works with many LGBTQIA+ folx, I have been able to build forms that are affirming. The Sessions staff have been friendly and really helpful. Especially in the beginning when I was learning. They also have so much helpful information on the website. Sharing forms and intake documents has been simple, and my clients have not had any issues. Overall it is a great EHR, has what I need to run my practice, and the price is far better than other EHRs. Cons Learning how to set up, and use Sessions wasn't very intuitive, but there was so much information, that I was able to learn, and now it feels like it flows well. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[Jane](https://www.capterra.com/p/178984/Jane-App/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[IntakeQ](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/) Reason for choosing Sessions Health Price, and ability to customize so my practice was LGBTQIA+ affirming. Review Source Response from Sessions March 31, 2026 Thank you for your review Cairn! Building an inclusive and affirming EHR is important to us and the therapist-client relationship, so we appreciate you mentioning it. CD Ciel D. Owner and Therapist Mental Health Care Used the software for: 1-2 years ### "The Best and Easiest EMR/EHR" December 11, 2025 5.0 Sessions Health is easy for my clients to use, my learning curve was low, it has no confusing bloat, the app works well, and customer service is fast to respond. Pros My favorite thing about Sessions Health is how easy it is to learn how to use. I'm legally blind but the website and app are both easy to learn and navigate. I've used Athena, Insync, Simple Practice, and Epic, but Sessions Health is my favorite (because ease of learning curve). It has all the things I need and no bloat. Cons I wish the remittance and ERA setup process was more straight forward and integrated. I dread that entire process and it seems some other EMRs have this better handled. Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Sessions Health Sessions Health works with insurance companies and shows you remittance inside the EMR. Some don't do that surprisingly. They have basically all the features of Simple Practice, but is more intuitive in my opinion. It's also not overwhelming or clunky like Athena and Epic; it has exactly what I need and none of what I don't bloating my page, like those have. Those two may be great for hospitals (no they're not but hospitals use them anyway lol) but terrible for a provider who doesn't offer medicine and has less than 10 employees. Review Source Response from Sessions February 10, 2026 Thank you for your review! We're happy to hear the learning curve was short and thank you for mentioning our fast support. KL Kristin L. Marriage and Family Therapist Mental Health Care Used the software for: 2+ years ### "I couldn't imagine doing Private Practice without using Sessions Health." December 2, 2025 5.0 In the past, I used Therapy Notes and it was not as convenient, didn't have as many features, and the support staff did not try to accommodate any requests. Now using SH, I feel more equip to focus on my clients then worry about some of the logistics of EHR. Anytime someone is needing a EHR, I tell them all the benefits of SH and nothing else compares! Pros The ease of each feature. The support staff is always quick to respond and helpful. Clients report using SH is very user friendly and easy to navigate. I love how much I can do within SH, but it does not seem overwhelming or confusing. I also love the price (especially how it has not changed, minus taxes) and how the calendar syncs to my personal calendar! Cons There is no app for therapist or clients. When accepting a portal request, it takes you to the note page which does not make any sense. I wish it took us to the calendar to view the appointment instead. - When looking at our calendar view, instead of arrows for 1 week at a time, I wish there was a calendar pop up to help select a day/time instead of clicking 1 week at a time. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[Practice Better](https://www.capterra.com/p/159263/Better/) Reason for choosing Sessions Health The trial period confirmed that SH was the EHR I needed. I was able to play around during my trial period and I learned it had all the features I needed. Switched from [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) Because TN did not have what I needed (client portal, better pricing, easy of use for me and clients) and when I did my research, I learned SH was the way to go and I'm so glad I made the choice. Review Source MJ McKaley J. Owner Mental Health Care Used the software for: 2+ years ### "I love my EHR" January 21, 2026 5.0 It was an Incredibly smooth transition for me to switch from simple practice to sessions. I recommend it to every therapist I chat with! Pros The intuitive nature of it and the price point!! I love that my calendar is color coded and that it’s not overly complicated! Cons I’d love this AI feature I’ve heard about for the following session! Not sure what it’s called but I think the beta group has it! No issues but that would be a nice feature! Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) Reason for choosing Sessions Health Their system wasn’t very attractive to look at and the pricing was tiered Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) The price increase that kept happening over and over again, and they didn’t have colored calendars then! Review Source Response from Sessions January 27, 2026 We love to hear your transition was smooth as our team works hard to make it as seamless as possible. Thank you for the review! WB Wendy B. Owner Mental Health Care Used the software for: 1-2 years ### "Sessions for the win" January 20, 2026 5.0 My overall experience has been very positive. I have been with Sessions for a few years and have been exceptionally pleased with them. Pros Sessions has the best customer service experience out of any EHR system that I have worked with. They are attentive and responsive to all questions. Cons Sessions has filled every need my group practice has, so there has not been anything I have liked least. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[TherapyAppointment](https://www.capterra.com/p/110508/TherapyAppointment/)[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Reason for choosing Sessions Health Sessions had a supportive customer service that took time to help my group when we were navigating the transition. Question were not an inconvenience. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Simple Practice raised rates several years ago and it was time to find an EHR that could fit our budget while offering the services we needed. Review Source Response from Sessions January 27, 2026 We're so glad to hear Sessions Health has been great for your group practice! Our support team works hard to be the best, so thank you for recognizing that. We appreciate you! HR Hannah R. Practice Owner Mental Health Care Used the software for: 1-2 years ### "A Private Practice MUST HAVE" January 20, 2026 5.0 I have LOVED using sessions. It was by far the most seamless part of starting my own therapy practice. Pros I love the ease of use with Sessions. It feels simple in a way that helps my brain not feel too overwhelmed with things like booking sessions, collecting payments, completing notes, and connecting with clients through the portal! For how inexpensive it is, it's amazing that it can do so many things! I don't think that I will ever use another EHR system Cons Creating new forms feels a little difficult at times especially when you want to create more unique and custom forms, but I know how to work around it now. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Sessions Health ease of use and value for money was a big factor for me Switched from [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[AdvancedEHR](https://www.capterra.com/p/114601/AdvancedEHR/) I hated that theranest was so complicated to use. after using it for 4 years, I still couldnt figure it out Review Source Response from Sessions January 27, 2026 Thank you for your review and mentioning the value you're getting from Sessions Health. We appreciate you! SA Santi A. Clinical Psychologist Mental Health Care Used the software for: 2+ years ### "Great EHR for Private Practice" October 29, 2025 5.0 I've had a great overall experience. My patients seem to like the software as well. The video calling works well. No complaints. Pros The UX and UI are excellent. It was easy to learn and navigate everything. I also appreciate that it is a small and dedicated team. They really do care. The help pages are also great. There was one time in 3 years when I had to reach out and they got back to me immediately. Cons I don't have any cons to report. It has been a pleasure using their software in my private practice. Switched from [EasyPractice](https://www.capterra.com/p/156678/EasyPractice/) SessionsHealth appeared to be better UX/UI, simple, and less expensive. Review Source JP Jennifer P. Licensed Professional Counselor Health, Wellness and Fitness Used the software for: 1-2 years ### "Licensed Professional Counselor " September 3, 2025 5.0 Overall it’s been a wonderful experience with Sessions Health! I would and do recommend this platform to others! Pros Very user friendly, incredibly helpful and responsive support team, value for money, patients report it is easy to use, and it makes it easy to bill insurance and follow claims. Cons Stripe is expensive and doesn’t always work incredibly well. I would like to be able to send out office messages to all active clients to notify of office closures. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[Jane](https://www.capterra.com/p/178984/Jane-App/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Sessions Health Ease of use and expense were two of the biggest draws for me Review Source Response from Sessions October 21, 2025 We appreciate your review and for mentioning how your patients find it easy to use. Your recommendation of having an out-of-office message is in the works! DD Denise D. Licensed Psychologist Mental Health Care Used the software for: 6-12 months ### "Excellent. The very best" May 27, 2025 5.0 Excellent all around. The set up was very easy with the tutorials. I love the ability to create and customize my intake forms and assessments. Pros Excellent features and excellent customer service. Very easy to set up and get started. Video tutorials bonus. Cons Cannot submit worker’s compensation claims as not able to attach required narrative. Would like to see more auto scoring and ability to schedule assessments to send to clients. Switched from [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/) Much better interface. Superior in nearly every way! Review Source Response from Sessions October 21, 2025 We're so happy to hear you appreciate the customer service and the ease of setting things up! Thank you for your review. LB Loren B. Owner Mental Health Care Used the software for: 1-2 years ### "Happy customer" May 27, 2025 5.0 I have been using Sessions Health for over a year and I'm a happy customer! I like the insights it gives me into the gains of my private practice. Pros Ease of use, it's super intuitive! The support is very prompt in answering questions. The YouTube library takes out a lot of the guess work! Cons No complaints. When I was looking for a program Sessions Health fit all my check boxes. There have been so many changes for the better! Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing Sessions Health Ease of use, intuitiveness, price, support commitment to customer service Review Source Response from Sessions October 21, 2025 Thank you for your review, Loren. So glad you like the library of video tutorials. LE Lior E. Psychotherapist Health, Wellness and Fitness Used the software for: 6-12 months ### "The ideal EHR" March 11, 2025 5.0 I love it so much! It is exactly what I was looking for as I started my solo private practice. I have recommended it to so many colleagues! Pros It is so easy to use! I love the interface and the features are everything I need. I especially love how inclusive you are for LGBTQ+ clients (using preferred name and pronouns). Cons Some things are very clear about filing insurance claims, especially secondary claims. But I know that most of that is due to the complexity of insurance and not within Sessions Health's control. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Sessions Health Mostly cost... Sessions Health is so affordable! But it is also so full-featured and I love that it is a MN company. Switched from [Breezy](https://www.capterra.com/p/141702/Breezy-HR/) Moving to my private practice, I wanted a system that worked better. Needed more flexibility/customization and better inclusivity for LGBTQ+ clients. Review Source Response from Sessions April 24, 2025 Thank you for mentioning the inclusivity of our platform, among other things. We appreciate you! VL Vilmary L. Psychotherapist Mental Health Care Used the software for: 2+ years ### "Great experience " May 6, 2025 5.0 I have been with sessions for about two or almost three years now and I’ve had a very positive experience with them. Pros I really like how I can customize my clinical documents. They do have templates that you can use and adjust as needed. I also enjoy how fast customer service is with any of my questions. Cons Some of the scales, such as the DES II, require the client or therapist to score it. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[Jane](https://www.capterra.com/p/178984/Jane-App/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Sessions Health They were too expensive for what they offered. Review Source Response from Sessions June 26, 2025 Customization has been a focus for us, so thank you for recognizing that! SB Sunaina B. Director of Operations Hospital & Health Care Used the software for: 2+ years ### "Effecient system" February 11, 2025 5.0 I love this for daily counseling sessions, ensuring proper coding and documentation. Pros The best therapy note system, organized and effecient EHR system. Cons Everything is great. No cons that I can think of. Switched from [Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/) The price and pros of the new system versus the issues with Qualifacts. Review Source Response from Sessions February 26, 2025 Thank you for taking the time to review Sessions Health. We appreciate you, Sunaina! RD Robbie D. Owner, LMFT Mental Health Care Used the software for: 1-2 years ### "I recommend Sessions Health" January 28, 2025 5.0 I have used three other EHRs over the years and Sessions Health is my favorite. Pros Sessions Health has amazing customer support and they are always striving to make changes to improve their EHR based on customer feedback. Any time I've submitted requests to their support team, I get a response within 24 hours. Cons There are a few things I would like to see updated with reporting and billing to make things easier and more streamlined, but am able to do what I need. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) I moved to a new practice and helped pick a new EHR and we chose Sessions. When I opened my own practice, there was no question that I would also use Sessions. Review Source Response from Sessions February 26, 2025 Robbie, thank you for taking the time to provide this review and mentioning our continuous improvements. More features and improvements are coming. We appreciate you! CW Christopher W. Executive Director Mental Health Care Used the software for: 1-2 years ### "Best EHR I have used" July 25, 2025 4.0 Sessions Health has been the best EHR I have used. I have probably used at least a half dozen at this point in my career. The interface is user friendly, it has plenty of assessment tools, and is great for a solo practitioner or smaller group practices. I have used others that are overly complicated, which can be frustrating. Pros I like that it is owed locally to me as well as by a mental health provider. The interface is really easy to use. It has been easy to train new interns on. Cons The only cons I have really run into is when trying to adjust for a non-billed late cancelation or in trying to discern income from a particular provider over a certain time. It would be ideal to have in the income allocation section, a running total at the bottom for a given period. It would also be beneficial if supervisors could go in and make small edits to case notes, for things such as minor typing errors. Review Source Response from Sessions October 21, 2025 Thank you for your review, Christopher! We're happy to hear it's the best EHR you have used. We appreciate you! SW Sarah W. Therapist Mental Health Care Used the software for: 1-2 years ### "Highly recommended!" April 29, 2026 5.0 Wonderful!! It was easy to transition from another EHR to Sessions help. The customer service is always responsive. Pros It is cost efficient. I love the customer service. The client's enjoy the portal. It is easy to complete my billing and access claims. Cons I would like a way to check off and reconcile payments when they are deposited into my bank account. Review Source AF Aileen F. Licensed Psychologist Health, Wellness and Fitness Used the software for: 1-2 years ### "User-friendly, intuitive, cost-effective" July 19, 2025 5.0 Pros User interface is great and intuitive Customer service is very responsive There are new features being added all the time Very similar to simple practice but at a fraction of the cost Cons Honestly, I have trouble finding anything that I dislike about Sessions Health. As a solo practice provider, I highly recommend it. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reason for choosing Sessions Health User interface and price made the difference Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Simple practices prices have been going up Review Source Response from Sessions October 21, 2025 Thank you for your review, Aileen! We appreciate you recommending it to others! DT Donna T. psychologist Mental Health Care Used the software for: 1-2 years ### "Sessions makes running my practice easy" March 10, 2025 5.0 Switched from another program management software and I am getting everything I had for a better deal. Customer service has been quick and responsive. Pros Sessions is intuitive, as a sole practitioner I need efficient ways to run my business and sessions gives me what I need. Cons Would like to see group functionality, but hopefully that is in the works. Review Source Response from Sessions April 24, 2025 We're so glad to hear your practice is running efficiently with Sessions Health. We appreciate you! HL Holly L. RN Health, Wellness and Fitness Used the software for: 6-12 months ### "Sessions health review " March 18, 2025 4.0 My overall experience with sessions health was amazing. Pros Seasons health is very informative and super easy to use and understand Cons I really didn’t have any complaints about seasons health. Review Source Response from Sessions April 24, 2025 Thank you for your review! AG Anna G. Therapist Mental Health Care Used the software for: 1-2 years ### "Worth the switch" February 18, 2025 5.0 I have been very pleased that I made the switch from a different EHR over a year ago. Pros Ease of use. Pricing is much better than competitors. Migration from previous system was fast and easy. Cons I would prefer an app to check from my mobile device. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Concerns over privacy. SP got too expensive. Review Source Response from Sessions February 26, 2025 Thank you for your review and appreciating our fast and easy migration process! DO Destiny O. power washer Chemicals Used the software for: 1-2 years ### "review on sessions health " January 24, 2025 5.0 Amazing. It was so fun to work with and made me a lot better at my job. Pros It helps get to know your clients more. And i like most how it made me feel more comfortable talking. Cons It was a little confusing at first but once i understood it was great. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.