# Page 4 | Sessions Health Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Sessions Health the right Mental Health solution for you? Explore 113 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10002269/Sessions-Health/reviews --- Sessions Health 4.9 (113) [View alternatives](https://www.capterra.com/p/10002269/Sessions-Health/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Sessions Health ## Showing most helpful reviews Showing 76-100 of 113 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ER Erika R. Clinical Psychologist Mental Health Care Used the software for: 6-12 months ### "Best EHR for private practice" October 30, 2024 5.0 I’m really happy with Sessions and I have seen it continue to improve. Pros Sessions is easy to set up and use, and inexpensive compared to competitors. The developers are super receptive to feedback and continue to add features. Customer service is very responsive. I also chose Sessions over other EHRs because their data privacy policies were much more transparent; this is crucial for legal and ethical documentation of clinical practice. Cons I don’t use the built-in telehealth platform because I don’t find it as flexible or user-friendly as external ones, but this hasn’t been a problem. Alternatives considered [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Sessions Health Better value, better transparency about data privacy and security, more user-friendly with better customer support Review Source Response from Sessions December 3, 2024 Erika, we appreciate your review! Thank you for sharing and pointing out we use our customer feedback to continuously improve the platform. Thank you! CD Coty D. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Switched from another EHR to Sessions" March 13, 2025 5.0 It has been great so far and I recommend it to a lot of people. Pros I really like that Sessions is so straightforward and to the point. I switched from another EHR to them. It's also affordable. Cons There isn't a telehealth platform that can be used. Switched from [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) There was things that we were not liking about Carepatron, specifically the note taking, and things could get a little wonky sometimes and not load correctly. Review Source Response from Sessions April 24, 2025 Thank you for the review, Coty. Hopefully, you discover our integrated telehealth platform as we have it! SS Sabra S. Owner Mental Health Care Used the software for: 1-2 years ### "Sessions health lets me focus on therapy not paperwork!" September 11, 2024 5.0 Since I moved from my previous EHR sessions health has been amazing. The customer service has been five star. They respond quickly in a timely manner extremely helpful when I’m enjoying using sessions help with myself and my staff is that it’s very user-friendly and the cost has been great and affordable. Pros It has been affordable. I have five therapist and myself, and so it makes it affordable as a group practice. I love the customer service. They are very responsive and responding timely manner any questions that I’ve had. Cons The one thing I’m hoping and waiting for is a treatment plan that includes a Wiley treatment planner and you can just import instead of doing a lot of typing Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) The high cost and poor support from simple practice Review Source Response from Sessions September 18, 2024 Thank you for your review, Sabra! I'm so glad to hear Sessions Health allows your group practice to focus more on therapy, and that our support has been 5 stars! We'll keep up the great support and evolving the platform to provide even more value in the future. We appreciate you! DM Danielle M. Therapist Mental Health Care Used the software for: 2+ years ### "Very satisfied" October 30, 2024 5.0 Great! Its easy to use, good price, great customer support Pros User friendly, affordable, easy to use, etc Cons Scroll bars of the forms and that is really all Switched from [EmbarkEMR](https://www.capterra.com/p/231969/EmbarkEMR/) SH was much easier to use and had better features Review Source Response from Sessions December 3, 2024 We appreciate your review, Danielle. Thank you for sharing! LS Linda S. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Outstanding customer service and all the bells and whistles you need" September 23, 2024 5.0 I would say I've had an outstanding experience. I tried two other EHRs prior and stuck with Sessions and have been so glad with my choice. Pros Ease of use. Outstanding customer support. Integration with my Google calendar. Cons I don't have any problems so far. Even so, they keep adding new features, and I do appreciate the new things as they roll out. Switched from [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Did not like either - did not like the treatment planning on Therapy Notes and thought Simple Practice was expensive. Review Source Response from Sessions October 7, 2024 Linda, we appreciate your review! Thank you for calling out the hard-working support team and our continuous rollout of new features. Thank you! MB Mayra B. Mental Health Therapist Mental Health Care Used the software for: Less than 6 months ### "No regrets!" March 10, 2025 5.0 It was a great transition from another EHR to Sessions, no regrets at all. Pros Ease of use, great customer service. Transition from another EhR made easy. Cons Can’t think of anything I don’t like, honestly. Switched from [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Wanted better price and to simplify my systems. Review Source Response from Sessions April 24, 2025 We appreciate your review, Mayra! We aim to make the transition very easy. GA Gabrielle A. Therapist Hospital & Health Care Used the software for: 6-12 months ### "If you’re wondering if you should move over to sessions health, this is your sign to go for it" September 14, 2024 5.0 We are pleased. We get more for less money Pros It is visually clean and easy to use. My favorite is the way progress notes are ready for me in a list to complete so if I get far behind, it’s not extra clicks it’s just one click to finish note after note after note. Cons I’d have to dig deep to complain. I’m overall very happy. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing Sessions Health I honestly can’t remember. I did a deep dive and liked the features is all I can remember. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Expensive and when another company rises up, I’m curious to see if we can do things better cleaner and more efficient. Review Source Response from Sessions September 30, 2024 Thank you for your review, Gabrielle! BF Barbara F. Licensed Professional Counselor Supervisor Mental Health Care Used the software for: 6-12 months ### "My Experience" August 20, 2024 4.0 My experiences have been positive thus far. Pros Once you acclimate to the system its easy to use. Customer service is awesome! Responses to inquiries are prompt, and detailed. Examples including screen prints for directions makes it easy for a solo Practitioner to resolve issues quickly Cons Inability to bill EAP claims. When the system goes down or there is a problem we aren't notified and you have to search to determine its a problem on Sessions side. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Implications of client data being utilized Review Source Response from Sessions August 27, 2024 Thank you for your kind review! We're glad you've had a great experience with our service and navigating Sessions Health. We appreciate your feedback, both strengths and opportunities. We upgraded our platform last year and are very proud to deliver a consistent and stable experience you can rely on. We appreciate you! MH Monica H. Healthcare Assistant Health, Wellness and Fitness Used the software for: I used a free trial ### "Simple and effective for professionals" March 17, 2025 5.0 Overall, my experience with Sessions Health has been positive. It’s simple to use, and I find the scheduling and billing features very helpful. I think a few more integrations would make it even better, but it’s a great tool for professionals. Pros I like how easy it is to use, especially for scheduling appointments. The billing feature is also helpful for keeping track of payments. Cons It would be great if it had more integrations with other platforms. That way, it would be easier to use alongside other tools. Review Source Response from Sessions April 24, 2025 Thank you for appreciating the billing aspects of Sessions Health. We appreciate you! EM Elisa M. LMFT Mental Health Care Used the software for: Less than 6 months ### "I love Sessions Health!" September 23, 2024 5.0 I love Sessions Health! I switched over from Simple Practice and have not looked back. Best decision ever! I’m saving money and enjoying how easy it is to use. Pros Easy to navigate, intuitive platform, LGBTQIA2S+ affirming and inclusive, less expensive than other EHRs, outstanding customer service, plus calendar syncing and session reminders at no extra charge! Cons Additional charge for telehealth platform. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) SP is too expensive and not easy to use or learn. Not LGBTQIA2S+ inclusive or affirming. Review Source Response from Sessions September 30, 2024 Thank you for your review, Elisa! We're glad you made the decision to switch to Sessions Health. We appreciate you! RR RAIANNY R. analista Online Media Used the software for: 6-12 months ### "HEALTH FIRST" March 14, 2025 5.0 A COMPANY THAT OFFERS A LOT OF ATTENTION TO ITS CUSTOMERS, ESPECIALLY WHEN THE CONCEPT IS MENTAL. Pros AFFORDABLE PRICES, WONDERFUL PRODUCERS WHO MAKE US FEEL VERY AT EASY. Cons FEEDBACK IS NOT PROVIDED VERY FREQUENTLY AND THIS LEADS TO A LACK OF ENGAGEMENT. Review Source Response from Sessions April 24, 2025 Thank you for your review and recognizing the great people at Sessions Health! VC Victoria C. Owner, Senior Therapist Mental Health Care Used the software for: Less than 6 months ### "Great experience with a reasonable price point!" August 14, 2024 5.0 I've been using Sessions for about 4 months and so far, it has been a good experience for a reasonable price point! Pros It's intuitive and user-friendly. The customer support were very helpful when I was just learning the software at the beginning. I also really like the pre-set assessment forms in the system, and the ability to customize forms and documents. Cons Like most therapy software that I have used, it is not as intuitive to set up a couples and family file. It seems easier for clients to navigate setting up their portal individually, and then for the therapist to combine their files into a group file. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Reason for choosing Sessions Health Sessions had a more reasonable fee, and similar features. I liked the interface and ease of use. Review Source Response from Sessions August 27, 2024 Thank you for your review! We're glad you're finding Sessions Health intuitive, helpful, and comprehensive in meeting your forms and documents needs. We love to hear feedback where we can improve as that helps guide our roadmap. Thank you! JS James S. Owner Logistics and Supply Chain Used the software for: Less than 6 months ### "Sessions Health Review" March 16, 2025 5.0 It was a really good experience overall which is good Pros I like how it keeps track of everything that has been done or discussed Cons A bit of a learning curve but you get the hang of it Review Source Response from Sessions April 24, 2025 Thank you for your review! SS SARAH S. Psychotherapist Mental Health Care Used the software for: 1-2 years ### "Intuitive Interface, Great Customer Service" June 24, 2024 4.0 Easy to use, great prompt customer service, and no major complaints. Pros I have liked that Sessions was easy to learn to use, and that my clients have also found it to be hassle-free when completing their onboarding paperwork. When I have had technical questions, I've always found either a video tutorial or rapid help via email could solve the problem without much delay. Cons I wish Sessions had the capability to organize clients into therapy groups, both for scheduling and for note writing (i.e. some parts of the note could auto-populate into all client notes for that group, such as start and end time, and a summary of the themes discussed, etc.). Reason for choosing Sessions Health Price, intuitive interface, LGBTQ+ friendly pronoun and legal/dead name options, Review Source Response from Sessions July 17, 2024 Thank you for your review! We designed Sessions Health to not only make it simple for clinicians, but also for clients/patients. Thank you for recognizing that! eM erica M. Billing Mental Health Care Used the software for: I used a free trial ### "Great system " February 17, 2025 5.0 Very easy and accurate to work in. Great system Pros Ability to access and get work done quickly Cons Everything seemed pretty decent to use and access Review Source Response from Sessions February 26, 2025 We're glad to hear Sessions Health works for you as a biller, Erica! We've done a lot of work to make claims management easy. SJ Shawnta J. Supervising Scheduler CNA Hospital & Health Care Used the software for: Less than 6 months ### "Pros Vs Cons" March 17, 2025 5.0 My overall experience with Session's health has been great, we communicate well. Pros It was very simple and easy to use, has a good selection of forms and assessments. Cons My only con was the glitches, and I'm not sure if it was caused by something from the site or signal issues. Review Source Response from Sessions April 24, 2025 We appreciate you taking the time to review Sessions Health and glad you find it easy to use. Thank you! MB Mittal B. Technical Recruiter Information Technology and Services Used the software for: I used a free trial ### "Affordable & User-Friendly" February 14, 2025 5.0 The platform is praised for its affordability, ease of use, and strong customer support. It provides essential features like scheduling, documentation, billing, and telehealth in one place, making it a solid choice for mental health professionals Pros User-Friendly Interface Strong Compliance Cons No Mobile App Payment Processing Restrictions Review Source BL Beverly L. Therapist Mental Health Care Used the software for: 1-2 years ### "Sessions Health has added Ease to my Practice " May 24, 2024 5.0 I had tried three other EHRs prior to finding SH. I will be with them forever unless they start acting crazy and making ridiculous rule changes or jacking up the price significantly. My experience has been excellent. Pros What I love about most with Sessions Health is that the owners are very responsive to the users concerns and suggestions. Cons I really wish you had an actual app. I know that we can access the platform on our phones but it is a bit cumbersome. Other than that, I have no complaints. Switched from [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[TherapyAppointment](https://www.capterra.com/p/110508/TherapyAppointment/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Price, Customer Service support and ease of use. Review Source Response from Sessions June 5, 2024 Beverly, thank you for your review and recognizing our responsiveness to our customers and their suggestions. We are constantly improving the platform and appreciate the input we receive. We appreciate you! JJ Janelle J. Owner, Therapist Mental Health Care Used the software for: Less than 6 months ### "Best Decision I've Ever Made for My Business" May 27, 2024 5.0 My experience with SH has been extemely positive. The response time from customer service is minimal and they are always friendly. The system is wonderful and easy to navigate. You can't beat the price. I only wish I had found it sooner. Pros Before Sessions Health (SH), I had been using an EHR that I literally hated. It was cumbersome and complicated and because of that, I avoided my notes like the plague. When I found SH and did the trial, I teared up and felt immense relief. I realized it wasn't me, it was my EHR that was causing me to want to quit (that's how much anxiety I had over it). SH is simple to use and works with my brain. All of the features are easy to navigate. If I ever have a question, the customer service gets back with me very quickly and has always had a solution/instruction. I've never had a situation where they couldn't help me or the feature I needed didn't exist. The portal is easy for my client's to use and they appreciate being able to do everything in one place. I've been with them almost six months and have never experienced a glitch or a break in service due to any technical problems. I tell all of my therapist friends about this EHR and recommend it often. Cons The things I like least are so minor, I hesitate to mention them. I wish there was the option to click on quarter hour times. They can be typed in and will show up on the calendar. I wish I could move the sections of the forms around. I added my own sections but now they are in an awkard spot on the form. That's it! I love SH. Reason for choosing Sessions Health I chose SH because the cost was so low. Switched from [Tebra](https://www.capterra.com/p/129169/Tebra/) Tebra is complicated and confusing. And it's ugly. Review Source Response from Sessions June 5, 2024 Janelle, we are so appreciative of your review and especially thankful that you made it beyond your past EHR and tried Sessions Health. Thank you for your kind words. CD Colette D. Therapist Mental Health Care Used the software for: 1-2 years ### "So glad I found Sessions Health!" May 31, 2024 5.0 When I started my private practice, I was looking at so many EHRs and I'm so glad I came across Sessions Health. It met all my requirements for an EHR at a fantastic price. It was super easy to set up and very easy to use on an ongoing basis. Pros I love how inexpensive it is. It's a fraction of the cost of other comparable EHR systems and covers all my basic needs and then some. Whenever I've had questions, customer service has been super quick and responsive. I also love their values and how user-friendly it is for clients. Cons There are some features I'd like for Sessions Health to have, like being able to message all clients at once. But the team has been really responsive to requests and they've already implemented other desired features. For the cost, features, and ease of use, it's really a no-brainer. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[TherapyAppointment](https://www.capterra.com/p/110508/TherapyAppointment/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Review Source Response from Sessions June 18, 2024 Thank you for your review, Colette! We appreciate you recognizing our support and values. We're constantly improving the platform and will continue to listen to our customers about their needs. We appreciate you! JL Julie L. LMFT Mental Health Care Used the software for: 1-2 years ### "Easy, functional, affordable and great customer service" May 21, 2024 5.0 Great. Highly recommend! They have a lot of features I don’t even user for treatment planning and insurance billing. I can see where this would be a huge time saver for people with larger practices. Pros I previously used a competitors EHR, and their prices jumped suddenly. I asked colleagues for recommendations, and Sessions was highly regarded. It was also competitively priced. What I didn’t expect, but LOVE is the customer service. They are incredibly responsive, not just providing tech support, but also adding on new features. I’ve been able to customize forms so charting is fast. They also helped me transfer client records when I first onboarded. So no data was lost. Cons There was a short learning curve at first. But it wasn’t bad at all. Reason for choosing Sessions Health Colleague recommended, competitive pricing, and ease of use. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Price jumped suddenly, and there was no lower tier option for a sole proprietor who doesn’t need all the bells and whistles. Review Source Response from Sessions June 5, 2024 Thank you for your review, Julie! We value you and appreciate you recommending Sessions Health. TM Tamicka M. Licensed Professional Counselor Mental Health Care Used the software for: 1-2 years ### "Great Platform, Excellent Customer Service" June 5, 2024 4.0 Overall, the features have expanded and include telehealth and insurance billing. I use insurance billing and it is amazing. The features are excellent, and whenever I have a question, customer service is super responsive! Pros I love the pricing, features, and customer service. Cons The features have been incremental and took a while to get used to the platform and changes, but with customer service and responsiveness, they have really worked hard to deliver over the past few years. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Sessions Health Pricing, customer service, and transparency Review Source Response from Sessions June 18, 2024 Thank you for your review, Tamicka! We appreciate you mentioning the features we've continually added, and we'll keep building the best EHR for you. RS Renee S. Therapist Hospital & Health Care Used the software for: 1-2 years ### "Easy and effective " June 24, 2024 5.0 Pros SessionsHealth is extremely easy to use. It took very little time to understand and set up the product. They have a facebook group which is extremely informative and helpful, as well. Cons Setting up the initial forms was a little bit of a learning curve. Review Source Response from Sessions July 17, 2024 Thank you for recognizing the ease of use and ability to start quickly. We appreciate your review! BM Blaire M. Owner Mental Health Therapist Mental Health Care Used the software for: 1-2 years ### "Best EHR Out There" May 28, 2024 5.0 Pros Sessions Health has been invaluable in my practice. It's so easy to use and customer service is top notch. Cons It would be nice to be able to amend notes and have that stamped on them. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Review Source Response from Sessions June 5, 2024 Thank you for your review and for recognizing the ease of use and customer support! BC Bill C. Executive Director Emeritus Health, Wellness and Fitness Used the software for: 6-12 months ### "What I like about Sessions Health" May 23, 2024 5.0 Pros The main reason I love Sessions Health is the support team. If I have an issue or question that I can't figure out, I contact the support team and get a quick response, and, more importantly, the answer to my query. The team is excellent!! I also like the actual EHR and the price point is reasonable. Cons There is nothing i don't like about Sessions Health Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Initially, the more reasonable price point Review Source Response from Sessions May 28, 2024 Thank you for your review and for recognizing your quick and responsive support! We appreciate you. Similar Products Featured