--- title: "Africa's Talking Voice Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Africa's Talking Voice Software - reviews, pricing plans, popular comparisons to other VoIP products and more." source_url: "https://www.capterra.com/p/10002327/Africas-Talking-Voice/" page_type: "product" language: "en" --- # Africa's Talking Voice Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Africa's Talking Voice ## What is Africa's Talking Voice? It is a VoIP solution that helps businesses handle call conferencing, transfer, recording, and more. Africa's talking has in years helped thousands of developers and businesses develop solutions that help business communicate, engage and create more sales ## What is Africa's Talking Voice used for? [VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Africa's Talking Voice?[Manage this product listing](https://www.g2.com/products/africa-s-talking-voice/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Africa's Talking Voice 4.7 (15) VS. [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (15) Ease Of Use 4.6 (698) Value For Money 4.6 (13) Value For Money 4.2 (678) Customer Service 4.6 (14) Customer Service 4.6 (648) ## Africa's Talking Voice alternatives [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203084/VoIP-ms/) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,159)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [View all alternatives](https://www.capterra.com/p/10002327/Africas-Talking-Voice/alternatives/) ## FAQs about Africa's Talking Voice Overview ### Which roles and teams benefit most from Africa's Talking Voice? Africa's Talking Voice benefits operations leaders, technical teams, sales and partnership managers, and media creators who need reliable voice communication. Executives use it to oversee customer outreach and service workflows, engineers support integrations, and creative or field teams manage call-based engagement, coordination, and audience communication efficiently. Answer based on 15 reviews Overview ### What company size and industries is Africa's Talking Voice built for? Africa's Talking Voice serves small businesses first, with 67% of reviewers from that segment, and is most common in Broadcast Media and Civic & Social Organization at 13% each. It also appears in Accounting at 7%, while 33% of reviewers come from enterprises. Its primary use case is VoIP. Answer based on 15 reviews Features and Usability ### What are the key features of Africa's Talking Voice? Africa's Talking Voice offers core voice communication features including API access, IVR, SIP trunking, and online voice transmission. It also includes call center tools such as auto-dialer, automatic call distribution, call queues, call routing, call recording, call transfer, call monitoring, and call conferencing, plus real-time analytics and role-based permissions. Getting Started and Support ### What training and onboarding options does Africa's Talking Voice offer? Africa's Talking Voice provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and setup review. Getting Started and Support ### What customer support options does Africa's Talking Voice offer? Africa's Talking Voice provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be stated from the catalog data. ## Features AI summary Based on 2,539 VoIP reviews Capterra data shows that buyers of VoIP software rank the following features as their top priorities: - **VoIP Connection** (**69%** of reviewers rated this feature as critical) - **Screen Sharing** (**69%**) - **Online Voice Transmission** (**58%**) Africa's Talking Voice includes **Online Voice Transmission**. However, it does not offer **VoIP Connection** or **Screen Sharing**. By providing **Online Voice Transmission**, the product helps businesses handle voice communication over the internet, allowing teams to place and receive calls efficiently and maintain consistent communication across day-to-day operations. Online Voice Transmission 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Transmit voice and other information digitally Activity Dashboard 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications 2.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Call Routing 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Call Recording 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Call Transfer 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Transfers live calls to other agents Africa's Talking Voice 25 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Auto-Dialer: System that automatically dials calls - Automatic Call Distribution: Distribute/route/connect calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call Disposition: Track and report on call outcomes - Call List Management: Manage and track all past and future calls. - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Queues: Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Caller ID: Identify the number and contact information of a caller before answering the phone - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Online Voice Transmission: Transmit voice and other information digitally - Real-Time Analytics: Analyze and gain insights into data in real-time - SIP Trunking: Enables the connectivity to send and receive calls over the internet - SIP trunking services: Supports SIP trunking services for local and long-distance calls. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Unified Communications: Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration --- Get Advice We can help you find the software with the features you need. Features 4.7 (15) 4.7 Based on 15 reviews ## Pricing Value for money 4.6 (13) Free Trial Free Version Basic $0.00 Value for money 4.6 (13) 4.6 Based on 13 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (14) 4.6 Based on 14 reviews ## User reviews Overall rating 4.7 Based on 15 reviews Filter by rating 5(13) 4(1) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent Gabor P. CEO Telecommunications ### "Useless Junk" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 13, 2026 Pros There is no pro lol, they are competently and utterly useless you are better of paying more for twilio Cons Another completely useless South African company as all the others.. caht support dont work they cant fix anything nothing works.. complete nightmare Switched from [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) they are useless, nothing works they dont reply wait my call hanging for 2 days Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AO Abel O. software Engineer Accounting ### "provides good rate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2023 Pros The software has good rates for sending bulk SMS and does deliver on time Cons Raising for sender ID in case you intend to use the SMS feature costs a lot of money Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MR Mwiraguzu R. Content creator Broadcast Media ### "Good" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 13, 2023 Pros They provide enough storage to store call recordings, I like majorly the IVR, interactive voice responses that we use to solve issues of clients faster Cons works well for me and have no issue with the software Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KK Kara K. Investment Executive Investment Banking ### "easy to setup" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 10, 2023 Pros Setting up IVR is so easy for the software and does not require technical knowledge Cons Pricing of the software is expensive and requires one to have a knowledge in coding Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FO Fongelos O. Réalisateur audiovisuel Media Production ### "Africa's Talking Voice est waouh 😻" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 4, 2023 Pros La présence de plusieurs instruments de musique traditionnelle africaine Cons Le logiciel n'est pas adapté à tout type d'ordinateur Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OH Ouma H. IT sales manager Computer & Network Security ### "Auto dialer " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2023 If it gives a voice of Hope through using it for communication and also has an auto dealer for easy s work Pros Integrate soul with a 30 party apps and also animals calling up family members and Friends. It does a clear audio transmission from one software to another. Cons This software was developed to raise Africa and has done a great work in Africa concerning communication solving and improving on audio transmission they have another dislike Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD Sharif D. Inventory analyst Logistics and Supply Chain ### "Voice call tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 1, 2023 Pros Tool easy to use to make calls to clients, like voice recording and conference call supporting more users Cons You have to have knowledge in coding to use the platform Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KD Kisakye D. Inventory Controller Plastics ### "platform easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 24, 2023 Pros easy platform to use sending bulky SMS at reduced cost Cons SMS are charged independently per network making them expensive Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NJ Ngucie J. film maker Broadcast Media ### "Easy to send SMS and voice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 17, 2023 Pros Software is easy to setup voice calls and sending of SMS at cheaper costs, I like the voice recording which we use to record voices for callers for future references and training purposes Cons Sending of Airtime requires programming knowledges hence limiting users with no programming skills Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AE ALan E. partnership manager Civic & Social Organization ### "good communication solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2023 however using the application has helped to reach our audience through messages phone calls and e-mails at lower cost Pros the software provides a good communication tool, i like its versatile integration with other tools which gives a better communication experience, its so easy to set up and use by everyone Cons The API for the application is so expensive and costly hence there is a need to hire someone to code all communication before Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 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