# Africa's Talking Voice Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Africa's Talking Voice Software - reviews, pricing plans, popular comparisons to other VoIP products and more.

Source: https://www.capterra.com/p/10002327/Africas-Talking-Voice

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# 

 Africa's Talking Voice Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Africa's Talking Voice

## What is Africa's Talking Voice?

It is a VoIP solution that helps businesses handle call conferencing, transfer, recording, and more. Africa's talking has in years helped thousands of developers and businesses develop solutions that help business communicate, engage and create more sales

## What is Africa's Talking Voice used for?

[VoIP](https://www.capterra.com/voip-software/)

Top alternative

Featured

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for Africa's Talking Voice?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://africastalking.com&name=Africa's Talking Voice)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Africa's Talking Voice

4.7 (15)

VS.

[4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (15)

Ease Of Use

4.6 (698)

Value For Money

4.6 (13)

Value For Money

4.2 (678)

Customer Service

4.6 (14)

Customer Service

4.6 (648)

## Africa's Talking Voice alternatives

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)

[4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

Starting price

$1.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/203084/VoIP-ms/)

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

[4.5 (11,019)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[4.6 (14,581)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[View all alternatives](https://www.capterra.com/p/10002327/Africas-Talking-Voice/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

3.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

2.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Call Routing

3.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Sends voice calls to a specific queue based on predetermined criteria

Online Voice Transmission

3.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Transmit voice and other information digitally

Call Recording

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Record the audio of phone conversations for quality assurance purposes

Call Transfer

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Transfers live calls to other agents

Africa's Talking Voice 24 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

System that automatically dials calls

Distribute/route/connect calls

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Facilitate virtual conferences that connect multiple people remotely

Track and report on call outcomes

Manage and track all past and future calls.

Listen to live phone conversations for the purpose of training and assessing agent performance

Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Transfers live calls to other agents

Identify the number and contact information of a caller before answering the phone

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Transmit voice and other information digitally

Analyze and gain insights into data in real-time

Enables the connectivity to send and receive calls over the internet

Set up connections to third-party platforms to improve business processes

Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration

Get Advice

We can help you find the software with the features you need.

Features

4.7 (15)

4.7

Based on 15 reviews

## Pricing

Value for money

4.6 (13)

Free Trial

Free Version

Basic

$0.00

Value for money

4.6 (13)

4.6

Based on 13 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (14)

4.6

Based on 14 reviews

## User reviews

Overall rating

4.7

Based on 15 reviews

Filter by rating

5(13)

4(1)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

Gabor P.

CEO

Telecommunications

### "Useless Junk"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 13, 2026

Pros

There is no pro lol, they are competently and utterly useless you are better of paying more for twilio

Cons

Another completely useless South African company as all the others.. caht support dont work they cant fix anything nothing works.. complete nightmare

Switched from

[Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)

they are useless, nothing works they dont reply wait my call hanging for 2 days

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AO

Abel O.

software Engineer

Accounting

### "provides good rate"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 20, 2023

Pros

The software has good rates for sending bulk SMS and does deliver on time

Cons

Raising for sender ID in case you intend to use the SMS feature costs a lot of money

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MR

Mwiraguzu R.

Content creator

Broadcast Media

### "Good"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 13, 2023

Pros

They provide enough storage to store call recordings, I like majorly the IVR, interactive voice responses that we use to solve issues of clients faster

Cons

works well for me and have no issue with the software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KK

Kara K.

Investment Executive

Investment Banking

### "easy to setup"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 10, 2023

Pros

Setting up IVR is so easy for the software and does not require technical knowledge

Cons

Pricing of the software is expensive and requires one to have a knowledge in coding

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FO

Fongelos O.

Réalisateur audiovisuel

Media Production

### "Africa's Talking Voice est waouh 😻"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

October 4, 2023

Pros

La présence de plusieurs instruments de musique traditionnelle africaine

Cons

Le logiciel n'est pas adapté à tout type d'ordinateur

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

OH

Ouma H.

IT sales manager

Computer & Network Security

### "Auto dialer "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 27, 2023

If it gives a voice of Hope through using it for communication and also has an auto dealer for easy s work

Pros

Integrate soul with a 30 party apps and also animals calling up family members and Friends. It does a clear audio transmission from one software to another.

Cons

This software was developed to raise Africa and has done a great work in Africa concerning communication solving and improving on audio transmission they have another dislike

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SD

Sharif D.

Inventory analyst

Logistics and Supply Chain

### "Voice call tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 1, 2023

Pros

Tool easy to use to make calls to clients, like voice recording and conference call supporting more users

Cons

You have to have knowledge in coding to use the platform

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KD

Kisakye D.

Inventory Controller

Plastics

### "platform easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 24, 2023

Pros

easy platform to use sending bulky SMS at reduced cost

Cons

SMS are charged independently per network making them expensive

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NJ

Ngucie J.

film maker

Broadcast Media

### "Easy to send SMS and voice"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 17, 2023

Pros

Software is easy to setup voice calls and sending of SMS at cheaper costs, I like the voice recording which we use to record voices for callers for future references and training purposes

Cons

Sending of Airtime requires programming knowledges hence limiting users with no programming skills

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AE

ALan E.

partnership manager

Civic & Social Organization

### "good communication solution "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 15, 2023

however using the application has helped to reach our audience through messages phone calls and e-mails at lower cost

Pros

the software provides a good communication tool, i like its versatile integration with other tools which gives a better communication experience, its so easy to set up and use by everyone

Cons

The API for the application is so expensive and costly hence there is a need to hire someone to code all communication before

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10002327/Africas-Talking-Voice/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)