---
title: "Truckbase Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Truckbase Software - reviews, pricing plans, popular comparisons to other Trucking products and more."
source_url: "https://www.capterra.com/p/10002334/Truckbase/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Truckbase Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Truckbase

## What is Truckbase?

Truckbase is software built for Specialized carriers. Truckbase was built from the ground up for heavy haul, oversize and overweight, open deck, and complex moves. Our all-in-one TMS functionality includes dispatching, invoicing, driver settlements, truck tracking, EDI integrations, QuickBooks integrations, and more. Regain control of your operations with the #1 Software built for Specialized Trucking.

## What is Truckbase used for?

[Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/)[Trucking](https://www.capterra.com/trucking-software/)[Transportation Management](https://www.capterra.com/transportation-management-software/)

Recognitions

Shortlist

Best ease of use

Overall rating

Based on 81 user reviews

Reviews sentiment

Positive

98%

Neutral

1%

Negative

1%

Starting price

$490

Other, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Fleet Management / 2026
-   Transportation Management / 2025
-   Trucking / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Fleet Management / 2026
-   Transportation Dispatch / 2026

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Truckbase?[Manage this product listing](https://www.g2.com/products/truckbase/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Truckbase

4.8 (81)

VS.

[### Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)

[4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting Price

$490

Other, Per Month

Starting Price

$35

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (81)

Ease Of Use

4.6 (388)

Value For Money

4.8 (79)

Value For Money

4.6 (354)

Customer Service

5.0 (81)

Customer Service

4.8 (374)

## Truckbase alternatives

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

[4.5 (1,051)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

[PCS TMS](https://www.capterra.com/p/29249/Express/)

[4.2 (248)](https://www.capterra.com/p/29249/Express/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/29249/Express/)

[Motive](https://www.capterra.com/p/138669/Motive/)

[4.5 (1,689)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/138669/Motive/)

[Driv.in](https://www.capterra.com/p/147906/Driv-in/)

[4.7 (150)](https://www.capterra.com/p/147906/Driv-in/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/147906/Driv-in/)

[View all alternatives](https://www.capterra.com/p/10002334/Truckbase/alternatives/)

## FAQs about Truckbase

Overview

### What problems does Truckbase solve?

Truckbase solves fragmented dispatch, paperwork collection, and billing workflows by centralizing load entry, driver assignments, GPS status updates, permits, proof-of-delivery scans, settlements, and invoicing. Dispatchers, back-office billing staff, fleet managers, and small-to-medium carriers benefit from faster load visibility, fewer driver check calls, less duplicate data entry, and quicker invoice creation after delivery.

Answer based on 63 reviews

Overview

### Which roles and teams benefit most from Truckbase?

Truckbase is most used by trucking company owners, executives, and operations leaders who need oversight of fleet activity, dispatch, and business performance. Dispatchers and office teams manage loads, driver schedules, customer communication, and paperwork, while accounting and finance managers track billing, costs, and operational records.

Answer based on 80 reviews

Overview

### What company size and industries is Truckbase built for?

Truckbase is the TMS for specialized fleets, primarily serving small transportation, trucking, and railroad businesses, which represent 99% and 86% of reviewers, respectively. It also supports midsize businesses (1%) and fleets in logistics and supply chain (6%) and oil and energy (4%) with complex quoting, dispatching, and invoicing workflows.

Answer based on 80 reviews

Features and Usability

### What are the key features of Truckbase?

Truckbase includes core dispatch management for sending, modifying, and viewing load status in real time, plus billing and invoicing for processing customer invoices. It also provides mobile access for workload checks and document retrieval, order management for tracking loads and jobs, scheduling with calendar views, and customer management with linked dispatch records.

Answer based on 30 reviews

Integrations

### Which third-party tools and platforms does Truckbase integrate with?

Truckbase integrates with 11 third-party tools, including fleet and telematics platforms Azuga Fleet, EROAD, Geotab, Motive, Samsara, and Verizon Connect. It also connects with BigRoad, ISAAC, TruckX, QuickBooks Online, and WEX Benefits for operational, accounting, and benefits-related workflows.

Answer based on 23 reviews

Getting Started and Support

### What training and onboarding options does Truckbase offer?

Truckbase provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled group learning, written reference material, and self-paced viewing for teams that need help getting started and learning product features.

Answer based on 5 reviews

Getting Started and Support

### What customer support options does Truckbase offer, and how do users rate the experience?

Truckbase offers email/help desk, FAQ/forum, knowledge base, phone support, and 24/7 live representative assistance. Users generally describe the support team as responsive, knowledgeable, and helpful, citing prompt answers during onboarding and issue resolution. Some users note that requested features and reporting improvements may remain in progress while the team addresses feedback.

Answer based on 14 reviews

Features and Usability

### How well does Truckbase handle invoicing and billing?

Truckbase speeds invoicing by linking delivered documents, load data, and QuickBooks workflows. Small carriers value driver BOL uploads, rate-confirmation imports, and faster billing after delivery. Some owner-operator teams need manual adjustments for fuel fees, accessorials, factoring details, or invoice fields, and correcting data-entry mistakes can take extra steps.

Answer based on 24 reviews

Features and Usability

### Is Truckbase good for dispatch management?

Truckbase makes dispatch management easier with centralized load details, driver updates, document uploads, and shipment tracking. Small fleet dispatchers value text-based load delivery, searchable orders, and less paper handling. Some teams report that AI imports miss details, driver status updates can be inconsistent, and two-way driver communication needs more flexibility.

Answer based on 20 reviews

## Features

AI summary

Based on 1,722 Trucking reviews

Capterra reviewers point to these as the top features buyers look for in trucking software:

-   **Real-Time Monitoring** (**50%** of reviewers rated this feature as critical)
-   **Trip Logs** (**52%**)
-   **GPS** (**53%**)

Truckbase supports all three of the features reviewers rate most highly: **Real-Time Monitoring**, **Trip Logs**, and **GPS**. Together, these capabilities give teams better visibility into fleet activity, more accurate route and trip records, and location tracking across vehicles, helping businesses improve dispatch decisions, maintain oversight, and keep daily operations running efficiently.

Real-Time Monitoring

4.0 (7)

42.86% of 7 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

GPS

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Mileage Tracking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Log miles driven for tax deduction or reimbursement purposes

Dispatch Management

4.8 (59)

86.44% of 59 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Billing & Invoicing

4.6 (55)

92.73% of 55 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Order Management

4.8 (49)

89.80% of 49 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Truckbase 81 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Carrier Management: Find, compare, and select the most time/cost-effective freight carrier
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Management: Store and organize information about customers and previous interactions
- Customer Portal: A website or login for customers to access information
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Driver Management: Track all personnel who operate company vehicles
- Driver Settlements: Manage payroll processing for different driver pay contracts
- EDI: Transfer of data from one computer system to another
- Electronic Signature: Digitally sign online documents
- Emergency Dispatch: Coordinate emergency medical response
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Fleet Management: Management of commercial motor vehicles for work-related purposes
- Fuel Management: Monitor fuel consumption and optimize fuel usage
- Geographic Maps: Visualize locations on a map
- Geolocation: Determines the location of a device using GPS or an IP address
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Historical Reporting: Information, data and reports that are being tracked over time
- Import/Export Management: Management of inbound and outbound shipments in the context of international trade
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Live Driver Tracking: Track driver locations on a map in real time
- Load Optimization: Set up process for efficient load building, routing, and distribution
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- LTL/Shared Truckload: Trucks that do not reach full load and can be shared
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile App: Access the system via a mobile application
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Tracking: Track orders throughout the fulfillment process
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- QuickBooks Integration: Integrates with QuickBooks
- Quotes/Estimates: Generate quotes or estimates for customers
- Rate Management: Track/optimize rates in relation to usage
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Route History: Track past routes to better plan and optimize repeat trips
- Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints
- Routing: Plan daily routes to optimize employee scheduling and provide directions
- Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.
- Shipping Management: Manage and track orders being shipped to customers
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transportation Management: Organize and track the physical movement of goods from one location to another
- Trip Logs: Record of trip details
- Truckload Management: Track and manage transportation of large cargo that fills an entire trailer/truck
- Vehicle Management: Track and monitor how vehicles are used
- Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc.
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (81)

4.6

Based on 81 reviews

## Pricing

Value for money

4.8 (79)

Trucking Standard Pricing

$490.00

Other,Per Month

Value for money

4.8 (79)

4.8

Based on 79 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[

Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[

Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/)[

EROAD](https://www.capterra.com/p/176956/EROAD/)[

Geotab](https://www.capterra.com/p/18289/MyGeotab/)[

ISAAC](https://www.capterra.com/p/217412/ISAAC/)[

TruckX](https://www.capterra.com/p/182824/TruckX/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (81)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (81)

5.0

Based on 81 reviews

## User reviews

Overall rating

4.8

Based on 81 reviews

Filter by rating

5(68)

4(11)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

MP

Morgan P.

Operations Manager

Transportation/Trucking/Railroad

### "Simple, efficient, and easy to use!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 23, 2026

The best! We originally began using Truckbase in 2024 and given our limitations as a company we chose to leave, however after 7-8 months we came back and have been back now since early 2026. We appreciated the customer service from the beginning and that's why when we decided to return to a digital platform, Truckbase was the top choice. Our drivers love it and so do we!

Pros

The ease of use for both drivers and office staff is by far the biggest pro. Very effiecient and minimal clicks to get done what we need to do. Customer support is also great! I don't see a future for our company without Truckbase at this point, it is truly a software that gives us much better time management and more efficient workflow at an amazing value.

Cons

Our biggest challenge was moving from a paper, old school system to digital. This wasn't necessarily anything Truckbase could have done differently for us, but rather where we were as a company at the time.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

KS

Katrina S.

Invoicing Specialist

Transportation/Trucking/Railroad

### "Great Software Program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 8, 2026

Not only I but also my coworkers love this software, and we can't say more positive things about it. We just wish we would have known about it sooner!

Pros

There are numerous aspects I appreciate about this software: its user-friendly nature, the accessible support staff, and the capability to monitor your drivers without relying on an additional application. Truckbase has the ability to integrate with other programs like QuickBooks, Motive, and Wex/FleetOne Fuel. It has been wonderful to have Wex/FleetOne fuel is connected, as the purchases update regularly, which is great to see the real-time transactions. Fuel can be linked to the particular driver, truck, and order, and during settlements, it takes into account all costs, allowing you to view the profit margin for that specific order. Additionally, having all paperwork, such as permits, centralized for the dispatchers and drivers on the road throughout the week is valuable. It has been beneficial that drivers can instantly take photos of their BOLs and submit them with ease; they can similarly upload receipts or various expenses and organize them based on the type of document. The app is straightforward for drivers to navigate, allowing them to effortlessly accept orders, access documents, and indicate their status as in transit, on scene, and delivered. We appreciate that the app includes time stamps, enabling us to verify on-time pickup and delivery or if the drivers have remained at a location beyond the anticipated duration. This visibility helps us contact the broker for detention pay if necessary. Additionally, we value the capability for live billing. This feature guarantees a consistent flow of income for our company throughout the month instead of relying on billing on a predetermined day, which causes the due dates to coincide, resulting in the receipt of numerous payments simultaneously. Which obviously is not a problem, but as a business a constant flow of income throughout the month is preferred. Truckbase enhances numerous operations utilized by dispatchers and the accounting department, resulting in a more efficient use of our time and allowing us to accomplish a greater number of tasks than previously! The team members I have had the great pleasure of working with have been exceptional! We have worked with Jonah and are currently working with Nick; I apologize if I overlook any other team members we have worked alongside. They have been readily available for communication, readily initiating video meetings and responding to any inquiries or issues. They make it their priority to check in, asking how we are doing and whether there is anything they can assist us with or any improvements we can suggest that would benefit our company and others. The cost-effectiveness of this software is exceedingly valuable, as it consolidates everything in one place. I cannot recommend Truckbase enough; if you are thinking about it, give it a try, and you will not be disappointed.

Cons

I don't believe I have anything I dislike to report on. The support team can help with basically any changes that you would like to make that benefits your company most.

Switched from

[TruckLogics](https://www.capterra.com/p/136780/TruckLogics/)

That program is absolutely terrible in every way!

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)

Reasons for choosing Truckbase

It offers the most options to do everything we need to do in one program.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DY

David Y.

President

Transportation/Trucking/Railroad

### "Titan Trucking makes the move to Truckbase - 100% satisfied!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 8, 2026

I was able to work through a few minor issues because \[sensitive content hidden\] has been great about giving me answers to questions both big and small. I would estimate our work flow is now almost 50% faster, especially with the integration with Quickbooks. I wish that I had found Truckbase years ago.

Pros

I had been looking for quite a while for a software system to replace our old trucking software. I finally found Truckbase and within the first 2 meetings I was very sure it was our new best choice. The onboarding process was smooth and \[sensitive content hidden\]and the guys were very supportive and available to assist us in getting up to speed quickly. It covers every part of our heavy haul operation and there are still more functions that I can work in and improve as we go forward.

Cons

This is really not a con about Truckbase, but I realized about halfway through the process that it would have been easier to not switch over during our busiest season. The good news is we are now completely running on Truckbase and everything is going great and working better than it ever has.

Switched from

[Keystone Truck Accounting](https://www.capterra.com/p/69330/Keystone-Truck-Accounting/)

We were ready for a new mor capable software system

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BB

Brett B.

Dispatcher

Transportation/Trucking/Railroad

### "New user Southern Select"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 18, 2026

Great support, reliable, and very helpful for our daiyl operations. Ai importer has been great. All in one system.

Pros

Having an actual person come to our location to help get set up. customer support ease of use customization

Cons

Nothing yet, no complaints so far, my experiance with Truckbase has been postive. Super simple to use!

Switched from

[GP MaTe](https://www.capterra.com/p/76408/GP-MaTe/)

Outdated, Hard to use. Not user friendly.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

RP

Rhonda P.

Transportation

Oil & Energy

### "Satisfied customer"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 1, 2026

Overall Truckbase and its staff have been easy to work with and very efficient. Very kind and respectful agents ready to assist in trouble shooting.

Pros

Limited response time and fast resolutions to issues. Truckbase is always atentive to customers needs in order to meet the requirements tailored for their business.

Cons

There is not much that can be said negatively, since the start of using the software there were a few features that took a bit to become available, but nothing negative as a whole.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

ZM

Zach M.

DIRECTOR OF SALES AND OPERATIONS

Transportation/Trucking/Railroad

### "TRUCKBASE TMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 31, 2026

Overall, Truckbase has been a blessing for our business. It has helped us become more efficient and effective and do more with less. We have been able to grow trucks and drivers while keeping backend staffing the same. During our search for a new TMS we looked at multiple options and Truckbase was the only one that was able to check all the boxes we were looking for while doing it at often times a fraction of the price that the others were offering. I 100% would sign up again in a heartbeat if we were in the situation again and recommend Truckbase to any company looking to expand their trucking and heavy haul business.

Pros

Truckbase has been a life changer for our company. It has given us the data and insight we have been needing to truly understand how we operate as a company. The application and ease of use for the drivers has been a game changer instead of group texts and spreadsheets. The customer support by Vlad and team has been above and beyond what is expected. They are always willing to help and jump in at a moments notice. If they don't have an answer that moment, they make sure to figure it out and get back to you.

Cons

Honestly, I do not have any complaints that have come up. The product has been everything it was advertised to be and then some. It has definitely helped our business and we look forward to continuing to learn the ways it can help us grow and be more effective and efficient.

Switched from

[PowerPRO](https://www.capterra.com/p/127783/PowerPRO/)

The software we were using was very outdated and hard to get data from. It was very rudimentary and only gave a small picture of what was going on

Alternatives considered

[LoadMaster](https://www.capterra.com/p/16847/LoadMaster/)

[Alvys TMS](https://www.capterra.com/p/249961/Alvys-TMS/)

[Axon Trucking Software](https://www.capterra.com/p/19930/Axon-Trucking-Software/)

Reasons for choosing Truckbase

The design and features for the price were exactly what we wanted. Not to mention it was designed with heavy haul companies in mind.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MA

Michelle A.

CFO

Accounting

### "Financial Controller - Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 14, 2026

Content. There are things that I miss that were automatic with our old software but overall we are happy with our switch.

Pros

Ease of use for the dispatchers and drivers. Conversion was seamless. Follow-up from staff was great. Having the truck numbers carry over to QB was the best seller for me.

Cons

Sync Process is cumbersome between Truckbase and QB Payables do not come over to QB from Truckbase Duplication of New Customers since Dispatchers do not have access to QB

Switched from

[Toro TMS](https://www.capterra.com/p/10008781/Toro-TMS/)

Price and the ability to pull the truck numbers over to QB

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

EP

Elisabeth P.

Director of Finance

Transportation/Trucking/Railroad

### "The Missing Link Between Dispatch and QuickBooks Online"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 10, 2026

Even with the initial pushback to change that I received from our drivers, this has been an incredibly easy transition and well worth the cost.

Pros

This program has become an essential part of our daily operations. It seamlessly integrates our dispatch system with QuickBooks Online, eliminating duplicate data entry and keeping everything in sync. The platform is intuitive and easy for everyone to use—from the back office to our drivers—making adoption quick and training minimal.

Cons

If I must name a con, then it would be that there are no thumbnails of the rate cons and bills of lading when I open an order.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JK

Josh K.

Dispatcher

Transportation/Trucking/Railroad

### "An Absolute Game-Changer for Fleet Operations and Cash Flow!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 8, 2026

An Absolute Game-Changer for Fleet Operations and Cash Flow! "Switching our operations over to Truckbase from Toro TMS has been one of the best business decisions we’ve made. If you are a growing carrier trying to manage dispatch, driver settlements, and billing out of messy spreadsheets or outdated, clunky software, save yourself the headache and request a demo immediately. What sets Truckbase apart is how incredibly user-friendly it is. The user interface is clean, modern, and highly intuitive. We were able to transition our team—including some of our older, less tech-savvy drivers—with practically zero pushback. The text-based dispatch and the mobile document scanning feature mean our drivers have everything they need at their fingertips, completely eliminating the need for constant check calls or chasing down physical paperwork. From an administrative standpoint, the efficiency gains have been massive. The AI-powered PDF importer allows us to upload rate confirmations directly without tedious manual data entry, saving our dispatchers hours of work every week. Furthermore, the seamless integration with QuickBooks Online means that as soon as a driver scans a BOL upon delivery, we can push out an invoice almost instantly. This alone has accelerated our cash flow by up to a week on certain loads. Lastly, the 'white-glove' customer support is top-tier. The onboarding process was entirely seamless, and whenever we have a specific feature suggestion or run into a question, their team responds almost instantly. They truly treat you like a partner rather than just another subscription. Truckbase has cut our back-office workload in half, giving us our time back to focus on scaling the business. Highly recommended!"

Pros

Automated Rate Con Parsing: The AI-powered PDF importer reads broker rate confirmations and automatically populates load details, virtually eliminating manual data entry for dispatchers. Faster Billing & Cash Flow: Because drivers can instantly scan and upload Bills of Lading (BOLs) from the road, back-office teams can invoice clients immediately through seamless QuickBooks integration. Driver-Friendly Mobile Design: Drivers don't have to download a complex app; dispatchers can send load details via text link, and drivers can easily update statuses and upload clean document photos. Streamlined Settlements: It simplifies owner-operator and company driver payroll by automatically calculating pay based on precise load data, deductions, and fuel card imports.

Cons

Rigid Error Correction: The system can be a bit unforgiving if you make a mistake. If a dispatcher enters a typo on certain load fields, you often have to completely delete the entry or jump through hoops to restart it rather than making a quick inline edit. Fuel Card Fee Quirks: While the automated fuel card integration is helpful for managing owner-operator settlements, it doesn’t always pass along or calculate fuel transaction fees smoothly, requiring us to double-check and manually adjust those deductions. Layout Customization is Limited: The invoice and settlement layouts are clean and easy to read, but we wish we had more flexibility to easily include, exclude, or hide specific custom fields (like automatic customer load numbers or niche accessory charges) without having to manually type them into the notes.

Switched from

[Toro TMS](https://www.capterra.com/p/10008781/Toro-TMS/)

We get all of the same functionality for half the cost

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

WW

Whittney W.

CFO

Farming

### "Best upgrade we have made for our company "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 17, 2026

As a whole we are very satisfied with our experience from proposal to training and set up we have received constant support. The program has streamlined a lot of our work load and has fixed our problem areas that we couldn't do with our prior program.

Pros

The easy of use as well as the quality customer service and quick response times. When ever we come across and error/issue it is resolved in a timely manner. All the customization we get for the cost of the program far exceeds our expectations. Drivers & customers are pleased with the delivery of dispatching as well as invoicing.

Cons

Overall we are very pleased there are a few very minor things we dislike 1 being the owner operator settlement functions. With that we have received lots of assistance and have been informed that improvements are constantly coming our way.

Switched from

[Haul-IT](https://www.capterra.com/p/82759/Haul-IT/)

Company removed program support and the communication about them sunsetting their program was found out to use from indirect sources.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/10002334/Truckbase/reviews/)

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