---
title: "Truckbase Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Truckbase Software - reviews, pricing plans, popular comparisons to other Trucking products and more."
source_url: "https://www.capterra.com/p/10002334/Truckbase/"
page_type: "product"
language: "en"
---

# 

 Truckbase Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Truckbase

## What is Truckbase?

Truckbase is software built for Specialized carriers. Truckbase was built from the ground up for heavy haul, oversize and overweight, open deck, and complex moves. Our all-in-one TMS functionality includes dispatching, invoicing, driver settlements, truck tracking, EDI integrations, QuickBooks integrations, and more. Regain control of your operations with the #1 Software built for Specialized Trucking.

## What is Truckbase used for?

[Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/)[Transportation Management](https://www.capterra.com/transportation-management-software/)[Trucking](https://www.capterra.com/trucking-software/)

Recognitions

Shortlist

Best ease of use

Overall rating

Based on 75 user reviews

Reviews sentiment

Positive

97%

Neutral

1%

Negative

1%

Starting price

$490

Other, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Fleet Management / 2026
-   Transportation Management / 2025
-   Trucking / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Fleet Management / 2026
-   Transportation Dispatch / 2026

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Truckbase?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://truckbase.com&name=Truckbase)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Truckbase

4.8 (75)

VS.

[### Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)

[4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting Price

$490

Other, Per Month

Starting Price

$24

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (75)

Ease Of Use

4.6 (388)

Value For Money

4.7 (73)

Value For Money

4.6 (354)

Customer Service

4.9 (75)

Customer Service

4.8 (374)

## Truckbase alternatives

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

[4.5 (1,018)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

[PCS TMS](https://www.capterra.com/p/29249/Express/)

[4.2 (244)](https://www.capterra.com/p/29249/Express/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/29249/Express/)

[Motive](https://www.capterra.com/p/138669/Motive/)

[4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/138669/Motive/)

[Driv.in](https://www.capterra.com/p/147906/Driv-in/)

[4.7 (150)](https://www.capterra.com/p/147906/Driv-in/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/147906/Driv-in/)

[View all alternatives](https://www.capterra.com/p/10002334/Truckbase/alternatives/)

## FAQs about Truckbase

Overview

### What problems does Truckbase solve?

Truckbase solves scattered dispatch, driver communication, paperwork collection, and slow invoicing by centralizing loads, permits, PODs, settlements, and QuickBooks-connected billing. Dispatchers, fleet managers, payroll staff, and small to midsize carriers benefit most from faster load entry, fewer driver text chains, better driver visibility, and reduced duplicate administrative work.

Answer based on 34 reviews

Overview

### Which roles and teams benefit most from Truckbase?

Truckbase is most used by trucking owners, presidents, and other executives, along with dispatchers, operations managers, and office or finance staff. Leadership teams use it to track performance and streamline growth, while dispatch and operations teams manage loads, drivers, invoicing, and daily back-office workflows more efficiently.

Answer based on 75 reviews

Overview

### What company size and industries is Truckbase built for?

Truckbase is built for small transportation fleets, with 99% of reviewers from small businesses and 87% in Transportation/Trucking/Railroad. It also serves Logistics and Supply Chain companies at 7% and Oil & Energy businesses at 3%, fitting specialized fleets that need support for complex quoting, dispatching, and invoicing workflows.

Answer based on 75 reviews

Features and Usability

### What are the key features of Truckbase?

Truckbase includes core transportation management features such as dispatch management, driver management, order tracking, and billing and invoicing. Reviewers also highlight differentiators like QuickBooks and factoring integrations, AI rate confirmation import, driver document scanning for PODs and BOLs, and customer portals for load status visibility.

Answer based on 34 reviews

Integrations

### Which third-party tools and platforms does Truckbase integrate with?

Truckbase integrates with 10 third-party tools, including reviewer-confirmed connections to Samsara, Motive, and QuickBooks. Its catalog also lists Azuga Fleet, Geotab, ISAAC, Verizon Connect, QuickBooks Desktop, and QuickBooks Online. These integrations center on fleet tracking, telematics, and accounting workflows for dispatch and invoicing.

Answer based on 24 reviews

Getting Started and Support

### How easy is Truckbase to implement and roll out?

Truckbase is generally easy to implement, with a simple interface and responsive support that helps teams get started quickly. Small fleets, dispatch staff, and less tech-savvy drivers often adapt without much training, though some businesses still want deeper customization, more reporting options, and a few workflow features added after launch.

Answer based on 19 reviews

Getting Started and Support

### What training and onboarding options does Truckbase offer?

Truckbase provides in person training, live online sessions, webinars, documentation, and videos. In person and live sessions can support guided setup, webinars offer group instruction, documentation gives written reference material, and videos provide self-paced learning support.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does Truckbase offer, and how do users rate the experience?

Truckbase offers email/help desk, FAQ/forum, a knowledge base, phone support, and 24/7 live rep assistance. Users generally describe support as responsive, knowledgeable, and easy to work with, highlighting quick answers during training and implementation. Some note ongoing fixes and developing reports, but say the team listens and follows through.

Answer based on 12 reviews

Features and Usability

### How well does Truckbase handle invoicing and billing?

Truckbase makes invoicing fast and easy for many small and midsize carriers by connecting dispatch, paperwork, and billing. QuickBooks, factoring, and document upload workflows help teams invoice soon after delivery, though some users want more invoice customization, smoother owner-operator support, and fewer manual fixes around settlements or integrations.

Answer based on 22 reviews

## Features

AI summary

Based on 1,713 Trucking reviews

Capterra data shows that buyers of trucking software rank the following features as their top priorities:

-   **Real-Time Monitoring** (**51%** of reviewers rated this feature as critical)
-   **Trip Logs** (**52%**)
-   **GPS** (**53%**)

Truckbase supports all three features that reviewers rate most highly: Real-Time Monitoring, Trip Logs, and GPS. Together, these capabilities help businesses track vehicles as routes unfold, maintain accurate driver and trip records, and improve location visibility across the fleet, allowing teams to make faster dispatch decisions, stay compliant, and manage daily operations more efficiently.

Real-Time Monitoring

4.0 (7)

42.86% of 7 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

GPS

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Dispatch Management

4.8 (55)

85.45% of 55 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Mileage Tracking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Log miles driven for tax deduction or reimbursement purposes

Billing & Invoicing

4.6 (50)

92.00% of 50 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Order Management

4.8 (46)

89.13% of 46 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Truckbase 81 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Carrier Management: Find, compare, and select the most time/cost-effective freight carrier
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Management: Store and organize information about customers and previous interactions
- Customer Portal: A website or login for customers to access information
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Driver Management: Track all personnel who operate company vehicles
- Driver Settlements: Manage payroll processing for different driver pay contracts
- EDI: Transfer of data from one computer system to another
- Electronic Signature: Digitally sign online documents
- Emergency Dispatch: Coordinate emergency medical response
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Fleet Management: Management of commercial motor vehicles for work-related purposes
- Fuel Management: Monitor fuel consumption and optimize fuel usage
- Geographic Maps: Visualize locations on a map
- Geolocation: Determines the location of a device using GPS or an IP address
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Historical Reporting: Information, data and reports that are being tracked over time
- Import/Export Management: Management of inbound and outbound shipments in the context of international trade
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Live Driver Tracking: Track driver locations on a map in real time
- Load Optimization: Set up process for efficient load building, routing, and distribution
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- LTL/Shared Truckload: Trucks that do not reach full load and can be shared
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile App: Access the system via a mobile application
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Tracking: Track orders throughout the fulfillment process
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- QuickBooks Integration: Integrates with QuickBooks
- Quotes/Estimates: Generate quotes or estimates for customers
- Rate Management: Track/optimize rates in relation to usage
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Route History: Track past routes to better plan and optimize repeat trips
- Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints
- Routing: Plan daily routes to optimize employee scheduling and provide directions
- Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.
- Shipping Management: Manage and track orders being shipped to customers
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transportation Management: Organize and track the physical movement of goods from one location to another
- Trip Logs: Record of trip details
- Truckload Management: Track and manage transportation of large cargo that fills an entire trailer/truck
- Vehicle Management: Track and monitor how vehicles are used
- Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc.
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (75)

4.6

Based on 75 reviews

## Pricing

Value for money

4.7 (73)

Trucking Standard Pricing

$490.00

Other,Per Month

Value for money

4.7 (73)

4.7

Based on 73 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[

Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[

Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[

Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/)[

EROAD](https://www.capterra.com/p/176956/EROAD/)[

Geotab](https://www.capterra.com/p/18289/MyGeotab/)[

ISAAC](https://www.capterra.com/p/217412/ISAAC/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (75)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (75)

4.9

Based on 75 reviews

## User reviews

Overall rating

4.8

Based on 75 reviews

Filter by rating

5(62)

4(11)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

MA

Michelle A.

CFO

Accounting

### "Financial Controller - Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 14, 2026

Content. There are things that I miss that were automatic with our old software but overall we are happy with our switch.

Pros

Ease of use for the dispatchers and drivers. Conversion was seamless. Follow-up from staff was great. Having the truck numbers carry over to QB was the best seller for me.

Cons

Sync Process is cumbersome between Truckbase and QB Payables do not come over to QB from Truckbase Duplication of New Customers since Dispatchers do not have access to QB

Switched from

[Toro TMS](https://www.capterra.com/p/10008781/Toro-TMS/)

Price and the ability to pull the truck numbers over to QB

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

EP

Elisabeth P.

Director of Finance

Transportation/Trucking/Railroad

### "The Missing Link Between Dispatch and QuickBooks Online"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 10, 2026

Even with the initial pushback to change that I received from our drivers, this has been an incredibly easy transition and well worth the cost.

Pros

This program has become an essential part of our daily operations. It seamlessly integrates our dispatch system with QuickBooks Online, eliminating duplicate data entry and keeping everything in sync. The platform is intuitive and easy for everyone to use—from the back office to our drivers—making adoption quick and training minimal.

Cons

If I must name a con, then it would be that there are no thumbnails of the rate cons and bills of lading when I open an order.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JK

Josh K.

Dispatcher

Transportation/Trucking/Railroad

### "An Absolute Game-Changer for Fleet Operations and Cash Flow!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 8, 2026

An Absolute Game-Changer for Fleet Operations and Cash Flow! "Switching our operations over to Truckbase from Toro TMS has been one of the best business decisions we’ve made. If you are a growing carrier trying to manage dispatch, driver settlements, and billing out of messy spreadsheets or outdated, clunky software, save yourself the headache and request a demo immediately. What sets Truckbase apart is how incredibly user-friendly it is. The user interface is clean, modern, and highly intuitive. We were able to transition our team—including some of our older, less tech-savvy drivers—with practically zero pushback. The text-based dispatch and the mobile document scanning feature mean our drivers have everything they need at their fingertips, completely eliminating the need for constant check calls or chasing down physical paperwork. From an administrative standpoint, the efficiency gains have been massive. The AI-powered PDF importer allows us to upload rate confirmations directly without tedious manual data entry, saving our dispatchers hours of work every week. Furthermore, the seamless integration with QuickBooks Online means that as soon as a driver scans a BOL upon delivery, we can push out an invoice almost instantly. This alone has accelerated our cash flow by up to a week on certain loads. Lastly, the 'white-glove' customer support is top-tier. The onboarding process was entirely seamless, and whenever we have a specific feature suggestion or run into a question, their team responds almost instantly. They truly treat you like a partner rather than just another subscription. Truckbase has cut our back-office workload in half, giving us our time back to focus on scaling the business. Highly recommended!"

Pros

Automated Rate Con Parsing: The AI-powered PDF importer reads broker rate confirmations and automatically populates load details, virtually eliminating manual data entry for dispatchers. Faster Billing & Cash Flow: Because drivers can instantly scan and upload Bills of Lading (BOLs) from the road, back-office teams can invoice clients immediately through seamless QuickBooks integration. Driver-Friendly Mobile Design: Drivers don't have to download a complex app; dispatchers can send load details via text link, and drivers can easily update statuses and upload clean document photos. Streamlined Settlements: It simplifies owner-operator and company driver payroll by automatically calculating pay based on precise load data, deductions, and fuel card imports.

Cons

Rigid Error Correction: The system can be a bit unforgiving if you make a mistake. If a dispatcher enters a typo on certain load fields, you often have to completely delete the entry or jump through hoops to restart it rather than making a quick inline edit. Fuel Card Fee Quirks: While the automated fuel card integration is helpful for managing owner-operator settlements, it doesn’t always pass along or calculate fuel transaction fees smoothly, requiring us to double-check and manually adjust those deductions. Layout Customization is Limited: The invoice and settlement layouts are clean and easy to read, but we wish we had more flexibility to easily include, exclude, or hide specific custom fields (like automatic customer load numbers or niche accessory charges) without having to manually type them into the notes.

Switched from

[Toro TMS](https://www.capterra.com/p/10008781/Toro-TMS/)

We get all of the same functionality for half the cost

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

WW

Whittney W.

CFO

Farming

### "Best upgrade we have made for our company "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 17, 2026

As a whole we are very satisfied with our experience from proposal to training and set up we have received constant support. The program has streamlined a lot of our work load and has fixed our problem areas that we couldn't do with our prior program.

Pros

The easy of use as well as the quality customer service and quick response times. When ever we come across and error/issue it is resolved in a timely manner. All the customization we get for the cost of the program far exceeds our expectations. Drivers & customers are pleased with the delivery of dispatching as well as invoicing.

Cons

Overall we are very pleased there are a few very minor things we dislike 1 being the owner operator settlement functions. With that we have received lots of assistance and have been informed that improvements are constantly coming our way.

Switched from

[Haul-IT](https://www.capterra.com/p/82759/Haul-IT/)

Company removed program support and the communication about them sunsetting their program was found out to use from indirect sources.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AW

Alex W.

Office Administrator

Transportation/Trucking/Railroad

### "Truckbase is the best!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 19, 2026

We love using Truckbase. It makes our day to day operations so simple and organized. We are excited to potentially utilize the new Timeclock feature sometime down the road! \[sensitive content hidden\] is also extremely helpful with any questions we have!

Pros

Truckbase is extremely user friendly, and has the reports we need. The customer service is top notch! Our drivers also have no trouble using the app, which makes our lives so much easier.

Cons

I think the hardest part was figuring out what reports included the information we needed, but once we got that down it was very easy to use.

Switched from

[TruckLogics](https://www.capterra.com/p/136780/TruckLogics/)

Truck Logics had very poor customer service. Truckbase is very user friendly and the driver app is easy to use!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

May 21, 2026

Thanks for the review, Alex! Glad you're loving Truckbase! - Bryan + the Truckbase team

CM

Conner M.

Office Manager

Transportation/Trucking/Railroad

### "Easy To Use & Great Customer Support! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 7, 2026

Pros

Overall, we really love Truckbase and it's been extremely helpful in streamlining our operations! It's user friendly on both the dispatch/administrative side and easy to use for drivers. Customer support has been 10/10. We're assigned a responsive Account Manager and any time I've had a support question or issue, the support team is responsive, knowledgeable, and helpful. All in all, a great value.

Cons

I wish the reporting functionality was a little bit more robust. There are general reports given, but it would be night to be able to drill into them further and customize them.

Alternatives considered

[Truckpedia TMS](https://www.capterra.com/p/10021495/Truckpedia-TMS/)

Reasons for choosing Truckbase

We ended up choosing Truckbase because it seemed the most user friendly - which is important when you have various drivers that may not be very tech savvy. We also know of a nearby company that uses Truckbase and they gave great feedback.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

May 12, 2026

Conner, thanks so much for the review! Really great to hear Truckbase has streamlined your operations. We're working on custom reporting / business intelligence that should be released in the coming months. We'll keep you posted. - Bryan + the Truckbase team

DL

Dwayne L.

Owner

Oil & Energy

### "Solid Company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2026

So far so good... Every time I ran into an issue, I was able to reach out to my trainer, and he always had answers to my questions.

Pros

Very user friendly and easy to navigate around the system. It also links up with my QuickBooks account, so invoicing is a breeze.

Cons

It seems to be a young company so everything I need in my industry was not available. Most of my request have been implemented so it isn't any issue any longer.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JC

Juan C.

General Manager

Transportation/Trucking/Railroad

### "Must Have for everyday Operations "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 25, 2026

Great Experience , Easy to Use . Must have for day-to-day operations . definitely helped us organize our loads and keep track of everything .

Pros

Helps us organize our loads and keep track of driver settlements which makes it easier to do payroll. Customer Service is on point , very helpful and response is rapid .Very little issues with downtime has great features that allow drivers to upload pictures of documents for office reference.

Cons

As of right now we have no complaints . Everything has been made easy to use and manage . Definitely best bang for your buck.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JS

Jaspreet S.

Operations Manager

Transportation/Trucking/Railroad

### "5xed my productivity with Truckbase. 5x more revenue"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 24, 2026

It helped make things more efficient. I can manage 10 trucks in the same amount of time that I was taking to manage 2 trucks. 5x productivity. Everything is organized, so less stress, less uncertainty, and more work done.

Pros

Unlike other systems like Alvys and rose rocket, truckbase is much easier to use, and intuitive. UI is much cleaner, understandable on one look at the screen. I loved the invoicing process is very easy. The mobile app helps a TON, no more asking drivers to send BOLs via whatsapp or text messages. App tracks the whole movement. I can see the schedule of all trucks and all drivers on 1 screen. Helps in managing. Pay tracking is also very easy. Overall, it's just much easier to use than other systems I have used. No unnecessary complexity.

Cons

There is nothing I disliked. But there might be features that can be added that would make it better for example: 1. For each load, history of the changes made to that load so that any employee that makes changes to that load can later be asked exactly why that change was made. For ex: why was this load invoiced when BOL had not been uploaded. (Can enforce accountability) important to prevent mistakes. 2. Showing a map of where the driver currently is using the phone's location instead of the logbook, because some trucks that run locally under 150-mile radius don't use logbooks. These are just features that would improve it further. Even without them, I am very happy with the product.

Switched from

[Alvys TMS](https://www.capterra.com/p/249961/Alvys-TMS/)

Their UI was too complex and hard to understand.

Alternatives considered

[TMS.AI](https://www.capterra.com/p/153047/Rose-Rocket/)

[Alvys TMS](https://www.capterra.com/p/249961/Alvys-TMS/)

Reasons for choosing Truckbase

Cleaner UI sold me on truckbase. Very intuitive.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

February 25, 2026

Hi Jaspreet - thanks so much for the feedback! We recently released an activity log to address your first point, and for the second point, thanks for the feedback about the mobile phone location. We'll consider that for future development. Really glad you find our product simple to use and that it's increased your productivity! - Bryan + the Truckbase team

TD

Tom D.

Permits

Transportation/Trucking/Railroad

### "Great with a lot of useful features."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 29, 2026

Easy to use,learning curve isn't bad and it just works and makes my life easier. Drivers seem to like having their paperwork available.

Pros

Easy to use and loaded with useful features,I deal with a lot of permits all day and it is easy to get them on here and for the driver to get them (and all other paperwork required,they always have access to it and it prevents late night calls looking for paperwork.

Cons

so far there's nothing that I don't like but if anything comes up in the future I'll revise my review,

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

February 11, 2026

Thank you, Tom! Glad Truckbase is helping you manage permits more efficiently. - Bryan + the Truckbase team

[View all Reviews](https://www.capterra.com/p/10002334/Truckbase/reviews/)

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