# Truckbase Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Truckbase the right Trucking solution for you? Explore 72 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10002334/Truckbase/reviews --- Truckbase 4.8 (72) [View alternatives](https://www.capterra.com/p/10002334/Truckbase/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Truckbase Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews EJ Eric J DispatcherTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: Less than 6 months. “Truckbase is also very helpful with driver dispatch and management and the ability to monitor shipments and deliveries with GPS tracking from beginning to end of each shipment.“ December 29, 2025 KM Kyneshia M Admistrative AssistantTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: Less than 6 months. “Issues with drivers being able to mark dispatches to transit and delivered.“ January 15, 2026 DY David Y PresidentTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: Less than 6 months. “Having the ability to do document management right from Truckbase allowed us to eliminate multiple other pieces of software along with giving us the ability to share documents like permits easily with our drivers through the Truckbase app and order landing pages.“ November 25, 2025 KC Kevin C Operations ManagerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: Less than 6 months. “Even though Truckbase has a new notification tab, the system still doesn't do pushed notifications.“ December 12, 2025 CS Clay S PresidentTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 1-2 years. “the AI importations of rate confirmations and dispatch orders along with the integrations with QuickBooks and factoring make billing quick, easy and accurate.“ February 25, 2025 JC Jasmine C Resource ManagerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: Less than 6 months. “One thing we find difficult to deal with when using Truckbase is that it isn't always accurate when entering loads and we have to double-check everything.“ October 8, 2024 MB Michael B Chief Executive OfficerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: Less than 6 months. “It is a huge time saver, and decreased liability through the use of signatures, timestamps, and POD on the driver apps, which stands as excellent backup for any problems which may arise.“ December 3, 2024 Mike L CEOTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 6-12 months. “Some days I miss my 20+ yr old access database.“ January 23, 2026 ## Showing most helpful reviews Showing 1-25 of 72 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kari B. Office Manager and Dispatcher Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Best Decision For Easy Success" August 6, 2025 5.0 Their Customer Care in the onboarding process is Top Tier! They have already set the bar high. From onboarding to customer support, my experience has been exceptional. Super user friendly design for both office and the driver use, it doesn’t get easier. I have had virtually no headaches during our transition. The one bug issue we had was resolved right away. Managing our fleet and managing our drivers has been so smooth. A breath of fresh air. Last but not lease, they are affordable even for a small outfit like ours. Growing our company is going to be a breeze! Pros What I like most is their Customer Care and their focus on equipment hauling and oversized equipment hauling aspects of the trucking industry. It’s almost as if it were designed just for us. Cons I didn’t find any dislikes. They’re still developing and open to suggestions to improve their TMS is a huge plus. Alternatives considered [Alvys TMS](https://www.capterra.com/p/249961/Alvys-TMS/) Reason for choosing Truckbase The ease of setting up heavy equipment hauling loads to creating an invoice to its connection ease with Quickbooks Switched from [Alvys TMS](https://www.capterra.com/p/249961/Alvys-TMS/) Truckbase has focused on the carrier as opposed to a broker or OTR customer to customer trucking company. Review Source Response from Truckbase August 13, 2025 Kari, thank you for the review! We're happy your transition to Truckbase has gone so well. - Bryan + the Truckbase team DY David Y. President Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "A Great TMS Solution For Heavy Haul Carriers" November 25, 2025 5.0 We chose Truckbase after a fairly lengthy evaluation of a variety of TMS solutions because they were the only ones that fit our needs as a heavy haul carrier. They were able to accommodate the high level of specs that we have to track regarding our commodities and were one of the only ones that had an option for price quoting before and order is created. Having the ability to do document management right from Truckbase allowed us to eliminate multiple other pieces of software along with giving us the ability to share documents like permits easily with our drivers through the Truckbase app and order landing pages. Pros \-Truckbase being all in on heavy haul is a huge factor for us because they understand our business and offer features to match. -Our drivers are happy with the visibility of what they have to do ahead of them. The landing page has all of the information for their loads, all of the documents they need for their load along with information on upcoming loads which has increased communication that the drivers have appreciated. -Truckbase is incredibly fast to respond when it comes to support and they have been quick to fix any small bugs that have occasionally popped up. Cons \-There haven't really been any cons that we have been able to notice as Truckbase has been incredibly responsive to all of our questions and requests. Switched from [TMW.Suite](https://www.capterra.com/p/266770/TMWSuite/) Truckbase offered a much more modern solution that was adaptable to our specific niche of trucking in the heavy haul sector while offering capabilities on the document management and driver communication side that allowed us to eliminate multiple other pieces of software. Review Source Response from Truckbase December 9, 2025 David, thank you for the review! We appreciate all of your support. - Bryan + the Truckbase team WW Whittney W. CFO Farming Used the software for: Less than 6 months ### "Best upgrade we have made for our company " June 17, 2026 5.0 As a whole we are very satisfied with our experience from proposal to training and set up we have received constant support. The program has streamlined a lot of our work load and has fixed our problem areas that we couldn't do with our prior program. Pros The easy of use as well as the quality customer service and quick response times. When ever we come across and error/issue it is resolved in a timely manner. All the customization we get for the cost of the program far exceeds our expectations. Drivers & customers are pleased with the delivery of dispatching as well as invoicing. Cons Overall we are very pleased there are a few very minor things we dislike 1 being the owner operator settlement functions. With that we have received lots of assistance and have been informed that improvements are constantly coming our way. Switched from [Haul-IT](https://www.capterra.com/p/82759/Haul-IT/) Company removed program support and the communication about them sunsetting their program was found out to use from indirect sources. Review Source VR Verified Reviewer CEO Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Could be great but has a ways to go..." January 23, 2026 3.0 I have paid for this through July 1st. for the cost associated with this i am probably going to stick around however looking at alternative options. I was hoping this was a great thing based on the horse and pony show in the beginning. Some days I miss my 20+ yr old access database. Pros Like the ease of duplicating loads.. Equipment management, initial customer support is good, however using the help desk is a hurry up and wait process. Support has given hopeful resolutions to issues but it is a considerable wait time. Cons really not configured for an owner operator based company. It is more based to a company driver.. you can make it work as i have however there is hoops you have to jump through like adding FSC to each load when you settle a load as well or accessorial charges. Fuel card integration partially works but does not pass along the fee and no way to add the card fee to the fuel transaction rendering the auto feature useless. Reporting is weak... Have experience with Mcleod and still prefer due to an all in package but it lacks for a Lease o\\o company. Company made a fix a few weeks ago for factoring and now my invoices are not as complete as they used to be and had to remove the factoring option all together.. yet invoices still print on the bottom payment should be sent to .........(its blank) Driver app is terrible.. Some drivers have stopped using and just use the text link.. Alternatives considered [LoadMaster](https://www.capterra.com/p/16847/LoadMaster/) Reason for choosing Truckbase rollout time frame. cost played a little but they were considerably more then a couple and less then Mcleod Review Source Response from Truckbase February 2, 2026 Thank you for the feedback. I am sorry to hear of the challenges and frustrations. It’s clear we’ve fallen short. I’d like to make it right. I’d love to personally offer a partnership review. Please reach out to your account rep or email me directly (founder and CEO). To share how we could help, I’ll briefly respond to some of your concerns here. We recently added a module for passing through billed items to OOs, though it might have a different structure than Mcleod. We’d love to help you set that up. On factoring and fuel card settings, I am hopeful updating some settings may help here as well. I’d like to better understand the feedback on the driver app. SMS is the most common dispatch method we see. Last, I take reporting feedback seriously. Today, we offer standard reports or scheduled data exports that you can pair with Power BI. That said, we are launching a business intelligence module for self-serve custom reports. I’d love to get your feedback. - Bryan, Founder and CEO JS Jaspreet S. Operations Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "5xed my productivity with Truckbase. 5x more revenue" February 24, 2026 5.0 It helped make things more efficient. I can manage 10 trucks in the same amount of time that I was taking to manage 2 trucks. 5x productivity. Everything is organized, so less stress, less uncertainty, and more work done. Pros Unlike other systems like Alvys and rose rocket, truckbase is much easier to use, and intuitive. UI is much cleaner, understandable on one look at the screen. I loved the invoicing process is very easy. The mobile app helps a TON, no more asking drivers to send BOLs via whatsapp or text messages. App tracks the whole movement. I can see the schedule of all trucks and all drivers on 1 screen. Helps in managing. Pay tracking is also very easy. Overall, it's just much easier to use than other systems I have used. No unnecessary complexity. Cons There is nothing I disliked. But there might be features that can be added that would make it better for example: 1. For each load, history of the changes made to that load so that any employee that makes changes to that load can later be asked exactly why that change was made. For ex: why was this load invoiced when BOL had not been uploaded. (Can enforce accountability) important to prevent mistakes. 2. Showing a map of where the driver currently is using the phone's location instead of the logbook, because some trucks that run locally under 150-mile radius don't use logbooks. These are just features that would improve it further. Even without them, I am very happy with the product. Alternatives considered [TMS.AI](https://www.capterra.com/p/153047/Rose-Rocket/)[Alvys TMS](https://www.capterra.com/p/249961/Alvys-TMS/) Reason for choosing Truckbase Cleaner UI sold me on truckbase. Very intuitive. Switched from [Alvys TMS](https://www.capterra.com/p/249961/Alvys-TMS/) Their UI was too complex and hard to understand. Review Source Response from Truckbase February 25, 2026 Hi Jaspreet - thanks so much for the feedback! We recently released an activity log to address your first point, and for the second point, thanks for the feedback about the mobile phone location. We'll consider that for future development. Really glad you find our product simple to use and that it's increased your productivity! - Bryan + the Truckbase team KB Kevin B. President Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Mesquite SS Review of Truckbase" December 10, 2025 4.0 9 out of 10. Nobody is perfect, but these folks keep working at it to fix issues and solve problems. Pros Overall the ease of use of the product coupled with back end support by a team that actually cares. When we actually have any issues, they help and solve problems. The integrations with GPS, logs, and QuickBooks makes for a good experience. Cons Settlements, but we are working on that. I need to be able to easily pay driver's and owner operators off of the same load. I believe that's coming in Q2 Alternatives considered [LoadMaster](https://www.capterra.com/p/16847/LoadMaster/)[Axiom Software](https://www.capterra.com/p/128819/Axiom-EPM/)[Prophesy, a Körber product](https://www.capterra.com/p/180560/ProphesySeries-Internet-Shipment-Tracking/) Reason for choosing Truckbase The ease of implementation coupled with the dedicated support we receive any time we have any issues. Review Source Response from Truckbase December 11, 2025 Kevin, thank you for your review! As you mentioned, more settlements improvements are on track for the new year! Looking forward to continuing to improve our platform with partners like you. - Bryan + the Truckbase team JR Jes R. Dispatch, Billing, AR, Payroll Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "10 out of 10 recommend" October 31, 2025 5.0 AMAZING!! From the start of the process till now and we are 4 almost 5 months in using the software. Pros Our team would 100% recommend Truckbase! It has made our lives in dispatch way easier. I was a skeptic at first you can even ask Holden, our sales rep. I for sure thought that the AI load confirmation entering would have so many errors and I would be right back to hand entering loads. We did settle on the EDI as well, game changer! No more tracking shipments, it's only uploading the POD for the customer on their portal. It's fantastic having all dispatch and billing in one single app. We can pull up the BOL's in seconds for the customer or broker requesting them. Truckbase has wonderful customer / technical support!! Vlad has helped me right away when I have any questions :) Cons A messaging center for drivers. Hoping to them directly and as a whole mass message. I was informed that are working on that. Switched from [ITS Dispatch](https://www.capterra.com/p/106760/ITS-Dispatch/) Saved so much time entering loads and a lot easier to dispatch drivers. Review Source Response from Truckbase November 13, 2025 Jes - thanks so much for the kind words! We really appreciate your review, and we noted your request about in-app messaging. That's a great idea we're seriously considering. - Bryan + the Truckbase team CM Conner M. Office Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Easy To Use & Great Customer Support! " May 7, 2026 5.0 Pros Overall, we really love Truckbase and it's been extremely helpful in streamlining our operations! It's user friendly on both the dispatch/administrative side and easy to use for drivers. Customer support has been 10/10. We're assigned a responsive Account Manager and any time I've had a support question or issue, the support team is responsive, knowledgeable, and helpful. All in all, a great value. Cons I wish the reporting functionality was a little bit more robust. There are general reports given, but it would be night to be able to drill into them further and customize them. Alternatives considered [Truckpedia TMS](https://www.capterra.com/p/10021495/Truckpedia-TMS/) Reason for choosing Truckbase We ended up choosing Truckbase because it seemed the most user friendly - which is important when you have various drivers that may not be very tech savvy. We also know of a nearby company that uses Truckbase and they gave great feedback. Review Source Response from Truckbase May 12, 2026 Conner, thanks so much for the review! Really great to hear Truckbase has streamlined your operations. We're working on custom reporting / business intelligence that should be released in the coming months. We'll keep you posted. - Bryan + the Truckbase team AW Alex W. Office Administrator Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Truckbase is the best!" May 19, 2026 5.0 We love using Truckbase. It makes our day to day operations so simple and organized. We are excited to potentially utilize the new Timeclock feature sometime down the road! \[sensitive content hidden\] is also extremely helpful with any questions we have! Pros Truckbase is extremely user friendly, and has the reports we need. The customer service is top notch! Our drivers also have no trouble using the app, which makes our lives so much easier. Cons I think the hardest part was figuring out what reports included the information we needed, but once we got that down it was very easy to use. Switched from [TruckLogics](https://www.capterra.com/p/136780/TruckLogics/) Truck Logics had very poor customer service. Truckbase is very user friendly and the driver app is easy to use! Review Source Response from Truckbase May 21, 2026 Thanks for the review, Alex! Glad you're loving Truckbase! - Bryan + the Truckbase team VR Verified Reviewer COO Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Truckbase simple, efficient and reliable " August 18, 2025 5.0 Between the setup, ease of use, and customer support along the way. I'd say we are pleased we decided to go with Truckbase as our TMS. Pros It's simple, easy to integrate into our operations, and saves us time. The first impression I got was thankfully not a false one. Truckbase is user-friendly, not overly complicated, and for a small asset-based carrier, a big time saver! Cons The one feature I suggested is that they develop the driver app to prompt drivers at each stop to take a picture of the freight versus being open ended with it still being up to the driver to rember to take pictures at each stop. Alternatives considered [Alvys TMS](https://www.capterra.com/p/249961/Alvys-TMS/) Reason for choosing Truckbase Wasn't as spread all over as what they were offering. Truckbase seemed to focus on what mattered most to us. Not being a jack of all trades but a master of one. Review Source Response from Truckbase August 19, 2025 Thanks so much for the review! - Bryan + the Truckbase team MB Michael B. Chief Executive Officer Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Truckbase - Trucking made simple" December 3, 2024 5.0 Excellent. The customer support team has been very good, always getting my feedback as to what they can add to the system. Pros Truckbase is very intuitive, and efficiently designed for small to medium sized carriers. It has helped us connect our customer booking, dispatching and invoicing into one simple, easy, fast and professional workspace. It's record-keeping and driver apps have been a huge asset to establishing our reputation and transparency to our customers. It is a huge time saver, and decreased liability through the use of signatures, timestamps, and POD on the driver apps, which stands as excellent backup for any problems which may arise. The customer portal has been a great selling point for potential clients, and continues to please them with every order. The integration with quick books took our invoicing process from 3+ hours to 15 minutes. Another very useful integration is with our ELD, which connects vehicle tracking to the customer portal for each order. Cons No complaints at all. Truckbase is very well rounded, and simplifies all the important operational factors which has helped us run our operation much more efficiently. Alternatives considered [TMS.AI](https://www.capterra.com/p/153047/Rose-Rocket/)[Alvys TMS](https://www.capterra.com/p/249961/Alvys-TMS/)[Infios Transportation Management System](https://www.capterra.com/p/127795/MercuryGate-TMS/)[Track-POD](https://www.capterra.com/p/178880/Track-POD/)[Vektor TMS](https://www.capterra.com/p/10014344/Vektor-TMS/) Reason for choosing Truckbase FTL, carrier focus, simple and straightforward workflow, well designed visually for ease of use (which is very helpful) and had the best customer portal. Review Source Response from Truckbase December 9, 2024 Michael, thanks for the kind words! We're grateful to work with you and your company. - Bryan + the Truckbase team JC Jasmine C. Resource Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "C & J Trucking of Iowa Review" October 8, 2024 4.0 Overall we have had a good experience with Truckbase, we are having minimal issues and most of our concerns go along the lines of making it even more user-friendly than it already is. We also appreciate how easy it is to get in contact with their team and get issues resolved. Pros One of the things we like most about Truckbase is how user-friendly it is. You can easily understand how to navigate the program. Cons One thing we find difficult to deal with when using Truckbase is that it isn't always accurate when entering loads and we have to double-check everything. Another thing would be the use of filters, they do not save and you have to re-enter your filters each time. Review Source Response from Truckbase October 16, 2024 Thanks for the review, Jasmine! We appreciate your feedback. By the way, saved filters are in the works — we'll let you know when they're released. WF Willene F. Owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Truckbase TMS review " August 23, 2024 5.0 I was sceptical, I wasn't sure if it would really work for my company, but for a really small amount of effort and 1 week time , training my driver's, I have my life back, I cannot believe how much truckbase has changed my life. Pros How helpful they were from the demo through the setup process, any time I had a problem they always had a solution Cons There hasn't been anything to not like. Alternatives considered [Axon Trucking Software](https://www.capterra.com/p/19930/Axon-Trucking-Software/) Reason for choosing Truckbase It was clear that they understood there product , they was no we will get back to you on that ?, they understood what I was looking for, and showed me how to do it, during the demo Review Source Response from Truckbase September 5, 2024 Thank you for the review, Willene! - Bryan + the Truckbase team AM Andrew M. Co-Owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Truckbase Review" September 20, 2023 5.0 Truckbase has provided an affordable solution to our transportation management needs. It does what it needs to in an easy to use package. Pros Truckbase is very user-friendly for dispatchers and drivers. When we see a feature that could use some improvement, the team at Truckbase is eager to get working on a fix. The seamless integration with Quickbooks Online is vital to our company. Cons The driver settlements feature can use a few tweeks, but the Truckbase team is actively working on them. Also, fuel uploads and BOL creation is missing, but they should have them working in the next few months. Alternatives considered [TMS.AI](https://www.capterra.com/p/153047/Rose-Rocket/) Reason for choosing Truckbase Pricing, committment to improve the system and ease of use Switched from [Axon Trucking Software](https://www.capterra.com/p/19930/Axon-Trucking-Software/) Axon was expensive and we ended up not using many of the features because they were not user-friendly. Also, Axon did not integrate with Quickbooks because the accounting software is "built-in" but it is not easy to use. Review Source Response from Truckbase February 9, 2024 Andrew, thanks for the review! We appreciate all of the feedback. The new fuel update was released a month ago, and BOL creation is coming very soon. We'll keep you posted. Thanks again! - Bryan + the Truckbase team AH Aaron H. General Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "One Month Truckbase Review" October 31, 2025 4.0 After one month I would say overall very good. Can easily add multiple stops and the data entry process takes little time and effort. Pros Ease of use. The order entry and editing of orders is very simple and easy to follow. Very easy to teach and modify to needs. Cons That orders stay on the boards forever. I would like the orders to drop off based on certain milestone status', such as once an order is ready for invoice, I would like it to drop of the dispatch board in the table view. Review Source Response from Truckbase November 3, 2025 Hi Aaron - thank you for reviewing Truckbase! We hear your feedback on archiving loads, and we intend to make that easier in the near future. - Bryan + the Truckbase team NN Nicole N. Administration Transportation/Trucking/Railroad Used the software for: 1-2 years ### "No complaints! Top Tier Customer Service!" February 28, 2025 5.0 When we first started looking for a dispatch system, our way of communicating with drivers on their load info was to take a picture of the rate con and text it to the drivers. We knew this wasn't feasible any longer. When we found Truckbase, they had a perfect answer for what we needed. And their customer service is top tier! We have been using for over a year and it has been wonderful! Pros The product itself is amazing and so easy to work with, but the real highlight is their customer service! They are always ready and available to help or answer questions! Cons Honestly, so far, we have had no cons. Everything is working great for us! Review Source Response from Truckbase March 3, 2025 Nikki, thank you so much! We're grateful to get to work with you. - Bryan + the Truckbase team JK Joe K. General Manager Logistics and Supply Chain Used the software for: Less than 6 months ### "Join the Truckbase team!!!" March 21, 2025 5.0 Lovely. I have thoroughly enjoyed working with the group thus far, high level of customer service goes a long way with me. This group clearly cares about their customers and making sure their product delivers. Saved a great deal of money against the competitors in the market and got exactly what I needed. Pros Simple and straight forward to use. Truckbase has simplified my day to day Cons There are a few details I would like to be able to customize regarding invoicing and settlements but other than that it's a great fit. Review Source Response from Truckbase March 24, 2025 Joe, thanks for taking time to review Truckbase! We appreciate your support. - Bryan + the Truckbase team LC LUIS C. DISPATCHER Transportation/Trucking/Railroad Used the software for: 6-12 months ### "GAME CHANGER " July 5, 2024 5.0 I LOVE IT, IT IS THE BEST DECISION I EVER MADE FOR MY BUSINESS. Pros I LIKE THE TIME IT SAVES ME WHEN IT COMES TO INVOCING I SAVE MINIMUM 2 HOURS EVERY FRIDAY NOW SINCE IVE GOTTEN TRUCKBASE Cons THE PER DRIVER CHARGER. MAYBE A FIXED PRICE HELPS THE BIGGER COMPANIES AND THE SMALL COMPANIES CAN BE ON A PER DRIVER CHARGE. Review Source Response from Truckbase July 11, 2024 Thanks for reviewing Truckbase, Luis! - Bryan + the Truckbase team JH Jennifer H. Transport Specialist Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Truckbase isn't just software..." July 5, 2023 5.0 Overall, I love using Truckbase and working with their team. I feel like we are not just another sale, that we and our opinions matter to them. It is what puts them well above their competition. Pros After extensive research we recently moved to Truckbase and I haven't regretted it at all. It has streamlined my invoicing process, the calendar view allows me a nice weekly overview of what my drivers are doing, and the most important part is the Truckbase team. They are extremely receptive of new ideas, always respond to questions timely, and are just an amazing group of people to work with. I also like that they are continuing to grow and I look forward to the future integrations. Cons I wish there was a change to the rate field so that I could enter in $x per ton/bushel/etc. and it update automatically instead of having to figure it manually. It would be a huge timesaver on my end. Review Source Response from Truckbase February 9, 2024 Thanks, Jennifer! We hope you're liking the new rate field updates! We really appreciate you helping us improve our software. - Bryan + the Truckbase team NC Noel C. Dispatcher Logistics and Supply Chain Used the software for: 6-12 months ### "The Best Dispatching Software " April 19, 2024 5.0 Pros TruckBase dispatching software revolutionizes fleet management with its intuitive interface and robust features. Navigating through the software is effortless, thanks to its clean layout and logical organization, making it accessible even to those new to fleet management systems. With seamless dispatching capabilities, TruckBase simplifies assigning jobs, tracking vehicles, and managing routes, all while providing real-time data on driver locations and job statuses for informed decision-making. Its customizable reporting functionality offers valuable insights into fleet performance, with pre-built and custom reports available to analyze various metrics. Integration with other software systems commonly used in the transportation industry further streamlines operations, making TruckBase a must-have tool for any fleet looking to improve efficiency, streamline operations, and boost productivity. Cons While TruckBase dispatching software offers a comprehensive suite of features for fleet management, some users may find that certain customization options could be more flexible. Additionally, while the integration with other software systems is beneficial, there might be room for improvement in terms of expanding the range of compatible third-party applications. However, these minor drawbacks are outweighed by the software's overall effectiveness in streamlining operations and enhancing productivity for fleet management teams. Review Source Response from Truckbase May 6, 2024 Noel, thank you! We appreciate you taking the time to write a review. - Bryan + the Truckbase team SM Shelbi M. Admin/Dispatch Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Amazing software and owner." January 24, 2023 5.0 Everything is in one place, who doesn't like that- in this business especially! Truly, I have no complaints. Since we are a company testing it, there has been some minor bugs/things that need to be fixed. Every time I have mentioned an issue to \[sensitive content hidden\], it is always resolved and/or teaches me on what was done wrong. This software has helped our business become overall more organized and has brought in a stronger team environment as well. We can all see at all times what each driver is/will be doing. Just an amazing software with great people behind it. Pros This software is so easy to use and manage. Having the ability to all look at the same thing within the team when we are referring back to a specific load is so helpful. Especially at times when I'm not in the office, or we haven't received a driver's paperwork yet. The scan tool on the drivers end for BOLs has made this process even better than it already has been. It's just so easy to implement into a team, \[sensitive content hidden\] has done an amazing job with this. Cons My only complaint would be that some addresses are incorrect, or there's multiples of the same location (user error) and I'm not able to delete the ones that are wrong/we don't need. I did hear through the grapevine that this is something they are working on, so that will be awesome! Review Source Response from Truckbase February 9, 2024 Thanks for the review, Shelbi! You heard correctly indeed — now customer locations can be deleted and edited as needed. We appreciate all of your feedback. - Bryan + the Truckbase team AS Allan S. Supervisor Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Great and easy system to work with" April 10, 2024 5.0 With Truckbase, I know that we are in good hands with the team they have. Any questions, they are very prompt and professional, and they will get us the information we need quickly. Pros \[sensitive content hidden\] and his team always looking out for the best interest when it comes to the dispatch software, updating weekly and adding new items to help not only the drivers, but dispatchers. Cons There are no Cons. They are very Stright forward and they have the best interest in mind when talking to you. Review Source Response from Truckbase April 15, 2024 Allan, thanks so much! We appreciate the kind review. - Bryan + the Truckbase team DL Daniel L. Dispatcher Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Heavy Equipment Hauling" February 19, 2024 5.0 "Truckbase continues to be a wonderful company that we love using. From the ease of set-up, to the day-to-day operation of the dashboard, to the ease of the program that our drivers use, we can't rave enough about \[sensitive content hidden\] and his team. I have even helped out another potential customer of Truckbase, looking to integrate their trucking needs to an easier platform. \[sensitive content hidden\] and his team continue to work with us on our needs for a better platform for us to use as well. Ten out of Ten will recommend Truckbase to anyone needing better trucking software." Pros Ease of use of Dashboard and driver application Cons None so far. Truckbase has been great to use. Review Source Response from Truckbase February 20, 2024 Daniel, thanks so much for your review! We're glad to get to work with folks like you. - Bryan + the Truckbase team CW Corinne W. Dispatcher Logistics and Supply Chain Used the software for: Less than 6 months ### "Dispatcher User" February 26, 2024 4.0 My experience has been positive thus far. Pros the system has been very user friendly and great support staff. Cons Having to manual set up all my customers and locations. But that was a company choice. Review Source Response from Truckbase February 27, 2024 Corinne, thank you for the review! Glad you are liking Truckbase. - Bryan + the Truckbase team AL Andrew L. Dispatch Operations Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Amazing system definitely worth it!!!! " January 28, 2026 5.0 Love it and would highly recommend it if you're looking to save time, money and stress. And the customer service is top notch in my book. Pros After we switched to Truckbase, getting the information and permits to the driver and escorts has become much simpler and more effective. Any problems we have it's as simple as a phone call or email to get it resolved. Definitely worth the time and money. Keeping track of all your past and upcoming jobs for dispatch has become a breeze. And learning the system was as easy as an in-person meeting and then playing with the system. Cons The two things I found, was corrected by the truckbase team immediately with one phone call. And with their immediate response it's better than previous systems or programs. Switched from [TruckingOffice](https://www.capterra.com/p/122284/TruckingOffice/) This system was easier and is much more effective Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.