# Truckbase Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Truckbase the right Trucking solution for you? Explore 69 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10002334/Truckbase/reviews --- Truckbase 4.8 (69) [View alternatives](https://www.capterra.com/p/10002334/Truckbase/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Truckbase Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews EJ Eric J DispatcherTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: Less than 6 months. “Truckbase is also very helpful with driver dispatch and management and the ability to monitor shipments and deliveries with GPS tracking from beginning to end of each shipment.“ December 29, 2025 KC Kevin C Operations ManagerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: Less than 6 months. “Even though Truckbase has a new notification tab, the system still doesn't do pushed notifications.“ December 12, 2025 DY David Y PresidentTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: Less than 6 months. “Having the ability to do document management right from Truckbase allowed us to eliminate multiple other pieces of software along with giving us the ability to share documents like permits easily with our drivers through the Truckbase app and order landing pages.“ November 25, 2025 KM Kyneshia M Admistrative AssistantTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: Less than 6 months. “Issues with drivers being able to mark dispatches to transit and delivered.“ January 15, 2026 HR Hayley R Operations ManagerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: Less than 6 months. “I like the AI feature of scanning a rate confirmation over and AI bringing the information over for you to use when creating an order.“ May 14, 2025 SP Seth P OwnerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: Less than 6 months. “With OS loads and truck routes at the end of the week it obscures the reports.“ May 17, 2025 CS Clay S PresidentTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 1-2 years. “the AI importations of rate confirmations and dispatch orders along with the integrations with QuickBooks and factoring make billing quick, easy and accurate.“ February 25, 2025 JC Jasmine C Resource ManagerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: Less than 6 months. “One thing we find difficult to deal with when using Truckbase is that it isn't always accurate when entering loads and we have to double-check everything.“ October 8, 2024 ## Showing most helpful reviews Showing 1-25 of 68 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kari B. Office Manager and Dispatcher Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Best Decision For Easy Success" August 6, 2025 5.0 Their Customer Care in the onboarding process is Top Tier! They have already set the bar high. From onboarding to customer support, my experience has been exceptional. Super user friendly design for both office and the driver use, it doesn’t get easier. I have had virtually no headaches during our transition. The one bug issue we had was resolved right away. Managing our fleet and managing our drivers has been so smooth. A breath of fresh air. Last but not lease, they are affordable even for a small outfit like ours. Growing our company is going to be a breeze! Pros What I like most is their Customer Care and their focus on equipment hauling and oversized equipment hauling aspects of the trucking industry. It’s almost as if it were designed just for us. Cons I didn’t find any dislikes. They’re still developing and open to suggestions to improve their TMS is a huge plus. Alternatives considered [Alvys TMS](https://www.capterra.com/p/249961/Alvys-TMS/) Reason for choosing Truckbase The ease of setting up heavy equipment hauling loads to creating an invoice to its connection ease with Quickbooks Switched from [Alvys TMS](https://www.capterra.com/p/249961/Alvys-TMS/) Truckbase has focused on the carrier as opposed to a broker or OTR customer to customer trucking company. Review Source Response from Truckbase August 13, 2025 Kari, thank you for the review! We're happy your transition to Truckbase has gone so well. - Bryan + the Truckbase team DY David Y. President Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "A Great TMS Solution For Heavy Haul Carriers" November 25, 2025 5.0 We chose Truckbase after a fairly lengthy evaluation of a variety of TMS solutions because they were the only ones that fit our needs as a heavy haul carrier. They were able to accommodate the high level of specs that we have to track regarding our commodities and were one of the only ones that had an option for price quoting before and order is created. Having the ability to do document management right from Truckbase allowed us to eliminate multiple other pieces of software along with giving us the ability to share documents like permits easily with our drivers through the Truckbase app and order landing pages. Pros \-Truckbase being all in on heavy haul is a huge factor for us because they understand our business and offer features to match. -Our drivers are happy with the visibility of what they have to do ahead of them. The landing page has all of the information for their loads, all of the documents they need for their load along with information on upcoming loads which has increased communication that the drivers have appreciated. -Truckbase is incredibly fast to respond when it comes to support and they have been quick to fix any small bugs that have occasionally popped up. Cons \-There haven't really been any cons that we have been able to notice as Truckbase has been incredibly responsive to all of our questions and requests. Switched from [TMW.Suite](https://www.capterra.com/p/266770/TMWSuite/) Truckbase offered a much more modern solution that was adaptable to our specific niche of trucking in the heavy haul sector while offering capabilities on the document management and driver communication side that allowed us to eliminate multiple other pieces of software. Review Source Response from Truckbase December 9, 2025 David, thank you for the review! We appreciate all of your support. - Bryan + the Truckbase team JC Juan C. General Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Must Have for everyday Operations " March 25, 2026 5.0 Great Experience , Easy to Use . Must have for day-to-day operations . definitely helped us organize our loads and keep track of everything . Pros Helps us organize our loads and keep track of driver settlements which makes it easier to do payroll. Customer Service is on point , very helpful and response is rapid .Very little issues with downtime has great features that allow drivers to upload pictures of documents for office reference. Cons As of right now we have no complaints . Everything has been made easy to use and manage . Definitely best bang for your buck. Review Source VR Verified Reviewer CEO Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Could be great but has a ways to go..." January 23, 2026 3.0 I have paid for this through July 1st. for the cost associated with this i am probably going to stick around however looking at alternative options. I was hoping this was a great thing based on the horse and pony show in the beginning. Some days I miss my 20+ yr old access database. Pros Like the ease of duplicating loads.. Equipment management, initial customer support is good, however using the help desk is a hurry up and wait process. Support has given hopeful resolutions to issues but it is a considerable wait time. Cons really not configured for an owner operator based company. It is more based to a company driver.. you can make it work as i have however there is hoops you have to jump through like adding FSC to each load when you settle a load as well or accessorial charges. Fuel card integration partially works but does not pass along the fee and no way to add the card fee to the fuel transaction rendering the auto feature useless. Reporting is weak... Have experience with Mcleod and still prefer due to an all in package but it lacks for a Lease o\\o company. Company made a fix a few weeks ago for factoring and now my invoices are not as complete as they used to be and had to remove the factoring option all together.. yet invoices still print on the bottom payment should be sent to .........(its blank) Driver app is terrible.. Some drivers have stopped using and just use the text link.. Alternatives considered [LoadMaster](https://www.capterra.com/p/16847/LoadMaster/) Reason for choosing Truckbase rollout time frame. cost played a little but they were considerably more then a couple and less then Mcleod Review Source Response from Truckbase February 2, 2026 Thank you for the feedback. I am sorry to hear of the challenges and frustrations. It’s clear we’ve fallen short. I’d like to make it right. I’d love to personally offer a partnership review. Please reach out to your account rep or email me directly (founder and CEO). To share how we could help, I’ll briefly respond to some of your concerns here. We recently added a module for passing through billed items to OOs, though it might have a different structure than Mcleod. We’d love to help you set that up. On factoring and fuel card settings, I am hopeful updating some settings may help here as well. I’d like to better understand the feedback on the driver app. SMS is the most common dispatch method we see. Last, I take reporting feedback seriously. Today, we offer standard reports or scheduled data exports that you can pair with Power BI. That said, we are launching a business intelligence module for self-serve custom reports. I’d love to get your feedback. - Bryan, Founder and CEO JS Jaspreet S. Operations Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "5xed my productivity with Truckbase. 5x more revenue" February 24, 2026 5.0 It helped make things more efficient. I can manage 10 trucks in the same amount of time that I was taking to manage 2 trucks. 5x productivity. Everything is organized, so less stress, less uncertainty, and more work done. Pros Unlike other systems like Alvys and rose rocket, truckbase is much easier to use, and intuitive. UI is much cleaner, understandable on one look at the screen. I loved the invoicing process is very easy. The mobile app helps a TON, no more asking drivers to send BOLs via whatsapp or text messages. App tracks the whole movement. I can see the schedule of all trucks and all drivers on 1 screen. Helps in managing. Pay tracking is also very easy. Overall, it's just much easier to use than other systems I have used. No unnecessary complexity. Cons There is nothing I disliked. But there might be features that can be added that would make it better for example: 1. For each load, history of the changes made to that load so that any employee that makes changes to that load can later be asked exactly why that change was made. For ex: why was this load invoiced when BOL had not been uploaded. (Can enforce accountability) important to prevent mistakes. 2. Showing a map of where the driver currently is using the phone's location instead of the logbook, because some trucks that run locally under 150-mile radius don't use logbooks. These are just features that would improve it further. Even without them, I am very happy with the product. Alternatives considered [TMS.AI](https://www.capterra.com/p/153047/Rose-Rocket/)[Alvys TMS](https://www.capterra.com/p/249961/Alvys-TMS/) Reason for choosing Truckbase Cleaner UI sold me on truckbase. Very intuitive. Switched from [Alvys TMS](https://www.capterra.com/p/249961/Alvys-TMS/) Their UI was too complex and hard to understand. Review Source Response from Truckbase February 25, 2026 Hi Jaspreet - thanks so much for the feedback! We recently released an activity log to address your first point, and for the second point, thanks for the feedback about the mobile phone location. We'll consider that for future development. Really glad you find our product simple to use and that it's increased your productivity! - Bryan + the Truckbase team KB Kevin B. President Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Mesquite SS Review of Truckbase" December 10, 2025 4.0 9 out of 10. Nobody is perfect, but these folks keep working at it to fix issues and solve problems. Pros Overall the ease of use of the product coupled with back end support by a team that actually cares. When we actually have any issues, they help and solve problems. The integrations with GPS, logs, and QuickBooks makes for a good experience. Cons Settlements, but we are working on that. I need to be able to easily pay driver's and owner operators off of the same load. I believe that's coming in Q2 Alternatives considered [LoadMaster](https://www.capterra.com/p/16847/LoadMaster/)[Axiom Software](https://www.capterra.com/p/128819/Axiom-EPM/)[Prophesy, a Körber product](https://www.capterra.com/p/180560/ProphesySeries-Internet-Shipment-Tracking/) Reason for choosing Truckbase The ease of implementation coupled with the dedicated support we receive any time we have any issues. Review Source Response from Truckbase December 11, 2025 Kevin, thank you for your review! As you mentioned, more settlements improvements are on track for the new year! Looking forward to continuing to improve our platform with partners like you. - Bryan + the Truckbase team AL Andrew L. Dispatch Operations Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Amazing system definitely worth it!!!! " January 28, 2026 5.0 Love it and would highly recommend it if you're looking to save time, money and stress. And the customer service is top notch in my book. Pros After we switched to Truckbase, getting the information and permits to the driver and escorts has become much simpler and more effective. Any problems we have it's as simple as a phone call or email to get it resolved. Definitely worth the time and money. Keeping track of all your past and upcoming jobs for dispatch has become a breeze. And learning the system was as easy as an in-person meeting and then playing with the system. Cons The two things I found, was corrected by the truckbase team immediately with one phone call. And with their immediate response it's better than previous systems or programs. Switched from [TruckingOffice](https://www.capterra.com/p/122284/TruckingOffice/) This system was easier and is much more effective Review Source JH Jenny H. Vice President Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Where have you been" January 16, 2026 5.0 WOW!! Finally a dispatch system that is user friendly. Drivers and dispatchers have all the load information at their fingertips. You can filter from almost any angle to find a specific load, driver, customer, or commodity. Not to Marion when the load is complete pictures, documents, and pricing flow to invoicing with the click of a button. Pros First off the Truckbase team is an absolute pleasure to work with. Customer service and support are amazing. All the information is readily available for dispatchers, drivers, and administration for each load. Cons Do to our specialized hauling services we are having difficulty sorting through some of the duplicate commodities. Switched from [TruckIT](https://www.capterra.com/p/195776/TruckIT/) They were unable to meet our dispatching needs. Review Source Response from Truckbase January 20, 2026 Jenny, thanks for the review! Glad you're happy with Truckbase! - Bryan + the Truckbase team VR Verified Reviewer COO Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Truckbase simple, efficient and reliable " August 18, 2025 5.0 Between the setup, ease of use, and customer support along the way. I'd say we are pleased we decided to go with Truckbase as our TMS. Pros It's simple, easy to integrate into our operations, and saves us time. The first impression I got was thankfully not a false one. Truckbase is user-friendly, not overly complicated, and for a small asset-based carrier, a big time saver! Cons The one feature I suggested is that they develop the driver app to prompt drivers at each stop to take a picture of the freight versus being open ended with it still being up to the driver to rember to take pictures at each stop. Alternatives considered [Alvys TMS](https://www.capterra.com/p/249961/Alvys-TMS/) Reason for choosing Truckbase Wasn't as spread all over as what they were offering. Truckbase seemed to focus on what mattered most to us. Not being a jack of all trades but a master of one. Review Source Response from Truckbase August 19, 2025 Thanks so much for the review! - Bryan + the Truckbase team LA Lamanda A. Finance Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "The BEST trucking App" January 11, 2026 4.0 Truckbase has checked all of our boxes and offered everything we were looking for in an effort to track our drivers, and being able to update our customer. Pros Truckbase has made our work life so much easier. Very user friendly. Definitely worth the money. Plus it helps us keep track of the Drivers and their loads. Vlad and his Truckbase team are always so helpful when it comes to issues we may be facing. Cons It’s not as easy to use on a phone from an admin perspective. It seems most of the drivers have the app down. Switched from [TruckingOffice](https://www.capterra.com/p/122284/TruckingOffice/) Truckbase offered more of what we were needing. Review Source Response from Truckbase January 20, 2026 Lamanda, thank you for the review! We appreciate all of your support. - Bryan + the Truckbase team DK Daniel K. Director of Operations Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Very Satisfied!" September 18, 2024 5.0 Overall, Truckbase has not only improved the cohesion of our company which has allowed us to work more efficiently and makes everyone's job easier. But has saved us hours of time from extra work which Truckbase was able to eliminate. The team with Truckbase are also very responsive and supportive to not only help solve problems and answer questions but to take all customers opinions and concerns seriously to help look forward and constantly improve Truckbase. I would highly recommend Truckbase to anyone looking to improve and expand their company and improve profits. Pros It takes multiple departments that exist in a trucking company and integrates it all into one simple and easy to use portal. It is well organized and provides easy access to the user. It allows everyone in our company to stay connected and work well together while at the same time providing the tools necessary for each department to be effective in their respective duties. Also the support is quick and responsive and they take great lengths to answer any questions and provide all necessary solutions to any problems. Cons I would like there to be so more positions on the "Team" page. For example a position for "Accounting" and one for "Mechanic" that would separate and only have access to whatever section they need to work on. Alternatives considered [Alvys TMS](https://www.capterra.com/p/249961/Alvys-TMS/) Reason for choosing Truckbase We really liked the demo that was given and it just seemed to suit exactly what we were looking for. Review Source Response from Truckbase September 24, 2024 Daniel, thank you! We appreciate the kind words. - Bryan + the Truckbase team WF Willene F. Owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Truckbase TMS review " August 23, 2024 5.0 I was sceptical, I wasn't sure if it would really work for my company, but for a really small amount of effort and 1 week time , training my driver's, I have my life back, I cannot believe how much truckbase has changed my life. Pros How helpful they were from the demo through the setup process, any time I had a problem they always had a solution Cons There hasn't been anything to not like. Alternatives considered [Axon Trucking Software](https://www.capterra.com/p/19930/Axon-Trucking-Software/) Reason for choosing Truckbase It was clear that they understood there product , they was no we will get back to you on that ?, they understood what I was looking for, and showed me how to do it, during the demo Review Source Response from Truckbase September 5, 2024 Thank you for the review, Willene! - Bryan + the Truckbase team XX Xee X. Dispatcher Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Herlache" September 21, 2023 5.0 I am very happy with the support that we have had over the past 6 months. We haven't fully transition yet as we are still working with the team to implement some of our requests. Pros Having the ability in the all loads tab to search by criteria is a nice feature. Cons Not having the ability to just have the driver pay auto calculate at all times once a driver is assigned is a downfall. Calendar view is a bit messy would be nice to just view the calendar with unassigned loads by the day and not the full week Gets too confusing Switched from [Magnus TMS](https://www.capterra.com/p/213290/Magnus-TMS/) When we first started with Magnus we noticed that there were features that we would have liked to see added to the software, this was addressed but there were very few items we had asked for them to implement/create was never put in place. Review Source Response from Truckbase February 9, 2024 Xee, thank you for the review! As you know, we're actively working on an updated calendar view — we'll keep you posted. Thanks for the feedback. It's invaluable to us. - Bryan + the Truckbase team CB Coleman B. VP of Finance Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Digital Transformation in Trucking" April 3, 2024 5.0 Overall, the team has been fantastic to work with. They are engaged, responsive, and helpful. They even flew out for an all-day training of my operations team to ensure a smooth transition to the system. We have had no issues with the system outside of a few bugs that were promptly fixed. I can't recommend them enough. Pros Truckbase has a phenomenal interface which makes training and change management a breeze. Having come from the tech industry where the majority of employees are technically savvy regardless of interface, I knew ease of use would be the biggest determining factor of a successful implementation. Luckily for us, Truckbase has more than delivered. On top of the product, the team is always willing to go above and beyond for their customers. Cons To get nitpicky, I do wish that I had a little bit more flexibility in the system from an admin perspective. It would be nice to have access to more granular settings or even grid-like bulk updating features. However, it is so easy to get lost in providing a million features, so I would pick Truckbase 10/10 times over a system like McLeod. Alternatives considered [LoadMaster](https://www.capterra.com/p/16847/LoadMaster/)[TMS.AI](https://www.capterra.com/p/153047/Rose-Rocket/)[Motive](https://www.capterra.com/p/138669/Motive/) Reason for choosing Truckbase Ease of use was the single, most important feature. Truckbase was the best out of the four options we were considering. They also struck the right mix of feature volume, feature quality, and price for our company. Review Source Response from Truckbase April 8, 2024 Coleman - thank you for the kind words! We're glad to partner with you and your team. - Bryan + the Truckbase team AH Aaron H. General Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "One Month Truckbase Review" October 31, 2025 4.0 After one month I would say overall very good. Can easily add multiple stops and the data entry process takes little time and effort. Pros Ease of use. The order entry and editing of orders is very simple and easy to follow. Very easy to teach and modify to needs. Cons That orders stay on the boards forever. I would like the orders to drop off based on certain milestone status', such as once an order is ready for invoice, I would like it to drop of the dispatch board in the table view. Review Source Response from Truckbase November 3, 2025 Hi Aaron - thank you for reviewing Truckbase! We hear your feedback on archiving loads, and we intend to make that easier in the near future. - Bryan + the Truckbase team CS Clay S. President Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Best Small Fleet Trucking Software" February 25, 2025 5.0 Excellent... Customer service and IT support is top notch! Pros Truckbase is perfect for my small fleet... the AI importations of rate confirmations and dispatch orders along with the integrations with QuickBooks and factoring make billing quick, easy and accurate. The ability to send driver dispatch and exchange paperwork and POD's through the driver app also makes the dispatch side highly efficient and accurate as well. Cons I really haven't experienced any cons with Truckbase Review Source Response from Truckbase February 26, 2025 Thank you, Clay! We appreciate your review and are glad Truckbase is helping your business. - Bryan + the Truckbase team SP Seth P. Owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Truckbase review" May 17, 2025 5.0 Truckbase has streamlined my business and boost productivity. Pros Dispatching drivers and sending load information has been the best. Cons I wished it would use the trucks actual mileage instead of a chosen route. With OS loads and truck routes at the end of the week it obscures the reports. Alternatives considered [Cascade Strategy](https://www.capterra.com/p/148008/Cascade-Strategy/) Reason for choosing Truckbase Truckbase seemed more up to date or modern. Review Source Response from Truckbase May 19, 2025 Thanks for the review, Seth! Thanks for the feedback too. We're exploring ways of pulling actual truck mileage into Truckbase and hope to build that into the product down the line. - Bryan + the Truckbase team SS Sheena S. Officer Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Truckbase is meeting all of our needs and constantly trying to better themselves to our needs. " March 9, 2024 5.0 Pros Truckbase cares about the needs of our company and is constantly working to stay in touch and work in a timely matter to help meet any needs we may have. Also, the ease of using the program and being able to use it from anywhere that I can access the internet is a huge plus. Cons The only current negative I have, and I know they are working on, is the access from a phone. The format that you see the information in requires one to scroll through all of the loads and information input to find the loads that i'm looking for. I'm interested in a filter feature and a search by field to quickly access loads for a specific driver or load number or even location. Review Source Response from Truckbase March 11, 2024 Sheena, thanks so much for the review! Good news! We released the mobile filter view of loads you mentioned. Thanks for your partnership in helping us improve Truckbase. - Bryan + the Truckbase team JB Jonetta B. Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Convenience " March 13, 2024 5.0 Overall, I have been through some of the testing phases as a customer with Truckbase and I don't have any major complaints about the software. I am happy to support the growth of an industry provider that is simplifying the workflow. The support team is very attentive and responsive and that I feel is one of the key perks. Pros What I like most is the ease of use, it doesn't take long to enter a load in, notify the Driver, or track the progress of the freight. There is nothing overcomplicated and not an overwhelming number of features. Cons The thing I like least about the software is the tracking is an add on feature increasing the cost of the subscription. Reason for choosing Truckbase I chose Truckbase because of the overall ease of use. Review Source Response from Truckbase March 15, 2024 Thanks for the review, Jonetta! - Bryan + the Truckbase team OF Ornan F. Operations Manager Logistics and Supply Chain Used the software for: Less than 6 months ### "Truckbase" November 16, 2023 4.0 Truckbase and their support team have been excellent to work with. Their quick response to feedback is impressive. Pros Truckbase is a very user friendly TMS. They have set themselves apart by being simple, yet relevant. Their new load entry feature is straight forward and to the point. The txt based communication with drivers is also easy to implement without having to download an additional app. Cons Truckbase does not offer a lot of reports yet. However, they are actively working to develop this aspect of the software. Their development team is visibly attentive to suggestions and recommendations as they continue to add new features. Alternatives considered [Alvys TMS](https://www.capterra.com/p/249961/Alvys-TMS/) Review Source Response from Truckbase February 9, 2024 Ornan, thank you. We greatly appreciate your review. We completely hear you about our reporting, and we have some exciting developments in the works that we'll share with you soon. - Bryan + the Truckbase team KF Karina F. Owner Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Truckbase Has Been A Lifesaver " March 15, 2023 5.0 \- More consolidated dispatch: all parties being on same page regarding logistics.- Haven't lost track of loads to bill- Any questions or issues we may have TB's Customer Support has been fantastic Pros The ability to keep track of loads our drivers are moving and the direct integration into QBO with a push of a button. Cons The automatic assignation of invoice numbers in Truckbase when QBO will assign an entirely different one- renders the Truckbase invoice number moot. Review Source Response from Truckbase February 9, 2024 Thanks so much, Karina! I'm grateful to hear you're enjoying Truckbase and appreciate your feedback. - Bryan + the Truckbase team BP Bruce P. VP | Director Transportation/Trucking/Railroad Used the software for: 6-12 months ### "TruckBase has exponentially increased our back office efficiency." January 25, 2023 5.0 My experience with TruckBase has been fantastic. Bumpa And Sons Trucking will continue to use their product. They have continued to be a partner, who wants to help us streamline our processes as we evolve from a company of just a couple trucks into a larger organization. Pros I like the speed and ease at which we are able to invoice customers after we completed a load delivery. Cons There were a couple small interface issues on the dispatcher side that I didn't think flowed very well. The TruckBase folks have been very open to feedback and improving their product. They have implemented some other great updates over the past months based on feedback from customers. Review Source Response from Truckbase February 9, 2024 Bruce, thank you for the review! We really appreciate it. It's our pleasure to play a part in the growth of Bumpa & Sons Trucking. - Bryan + the Truckbase team JF Jerodd F. CEO Transportation/Trucking/Railroad Used the software for: I used a free trial ### "Excellent Easy to Use" March 13, 2023 5.0 My experience was well needed this software is outstanding for smaller companies to stay connected with drivers and organize Pros Very organized and easy to communicate files with drivers Cons The thing that I disliked was NOTHING! This software is simple and easy to use Review Source Response from Truckbase February 9, 2024 Jerodd, we're thrilled to hear you're enjoying using Truckbase. Thank you for taking the time to write us a review. - Bryan + the Truckbase team JR Jes R. Dispatch, Billing, AR, Payroll Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "10 out of 10 recommend" October 31, 2025 5.0 AMAZING!! From the start of the process till now and we are 4 almost 5 months in using the software. Pros Our team would 100% recommend Truckbase! It has made our lives in dispatch way easier. I was a skeptic at first you can even ask Holden, our sales rep. I for sure thought that the AI load confirmation entering would have so many errors and I would be right back to hand entering loads. We did settle on the EDI as well, game changer! No more tracking shipments, it's only uploading the POD for the customer on their portal. It's fantastic having all dispatch and billing in one single app. We can pull up the BOL's in seconds for the customer or broker requesting them. Truckbase has wonderful customer / technical support!! Vlad has helped me right away when I have any questions :) Cons A messaging center for drivers. Hoping to them directly and as a whole mass message. I was informed that are working on that. Switched from [ITS Dispatch](https://www.capterra.com/p/106760/ITS-Dispatch/) Saved so much time entering loads and a lot easier to dispatch drivers. Review Source Response from Truckbase November 13, 2025 Jes - thanks so much for the kind words! We really appreciate your review, and we noted your request about in-app messaging. That's a great idea we're seriously considering. - Bryan + the Truckbase team KC Kimberly C. Office Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "5 Stars for TruckBase" September 30, 2025 5.0 Completely satisfied. I would recommend to other trucking companies. Such an easy platform to learn and use. Pros When I first reached out to TruckBase, everyone I contacted was extremely friendly and responsive. I found that their product was one of the only ones on the market that had an easy to use platform, good value for the price, and the AI PDF importer. I save so much time by not having to hand type everything from my rate confirmations into TruckBase. If a RC does not read properly, I can send it over to support for it to be "trained". They are proactive in getting things right for the customer. The team updates you when they are having updates or any bugs in the system that slow it down. TruckBase consistently checks in on the company to make sure that we are satisfied with their product. The possibilities seem endless with what TruckBase has the ability to do. We are a smaller company with less than 20 drivers, mostly owner-operators. Cons I wish the AI PDF importer was able to use from handheld devices or my iPad. It would make it easier to use for on the road. Alternatives considered [AscendTMS](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/)[CarrierGuide](https://www.capterra.com/p/10015685/CarrierTMS/)[ITS Dispatch](https://www.capterra.com/p/106760/ITS-Dispatch/)[Truckpedia TMS](https://www.capterra.com/p/10021495/Truckpedia-TMS/) Reason for choosing Truckbase the AI importer really set Truckbase apart from other companies. Review Source Response from Truckbase October 3, 2025 Hi Kimberly - thanks for all the kind words! We appreciate your support. - Bryan + the Truckbase team Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.