--- title: "Truckbase Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Truckbase the right Trucking solution for you? Explore 75 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/10002334/Truckbase/reviews/" page_type: "reviews" language: "en" --- Truckbase 4.8 (75) [View alternatives](https://www.capterra.com/p/10002334/Truckbase/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Reviews of Truckbase Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews JK Josh K DispatcherTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: Less than 6 months. “The AI-powered PDF importer allows us to upload rate confirmations directly without tedious manual data entry, saving our dispatchers hours of work every week.“ July 8, 2026 MA Michelle A CFOAccounting, 11 - 50 employeesUsed the software for: Less than 6 months. “Sync Process is cumbersome between Truckbase and QB“ July 14, 2026 JK Josh K DispatcherTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: Less than 6 months. “Faster Billing & Cash Flow: Because drivers can instantly scan and upload Bills of Lading (BOLs) from the road, back-office teams can invoice clients immediately through seamless QuickBooks integration.“ July 8, 2026 KC Kevin C Operations ManagerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: Less than 6 months. “Even though Truckbase has a new notification tab, the system still doesn't do pushed notifications.“ December 12, 2025 EJ Eric J DispatcherTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: Less than 6 months. “Truckbase is also very helpful with driver dispatch and management and the ability to monitor shipments and deliveries with GPS tracking from beginning to end of each shipment.“ December 29, 2025 KM Kyneshia M Admistrative AssistantTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: Less than 6 months. “Issues with drivers being able to mark dispatches to transit and delivered.“ January 15, 2026 DY David Y PresidentTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: Less than 6 months. “Having the ability to do document management right from Truckbase allowed us to eliminate multiple other pieces of software along with giving us the ability to share documents like permits easily with our drivers through the Truckbase app and order landing pages.“ November 25, 2025 JC Jasmine C Resource ManagerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: Less than 6 months. “One thing we find difficult to deal with when using Truckbase is that it isn't always accurate when entering loads and we have to double-check everything.“ October 8, 2024 ## Showing most helpful reviews Showing 1-25 of 75 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kari B. Office Manager and Dispatcher Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Best Decision For Easy Success" August 6, 2025 5.0 Their Customer Care in the onboarding process is Top Tier! They have already set the bar high. From onboarding to customer support, my experience has been exceptional. Super user friendly design for both office and the driver use, it doesn’t get easier. I have had virtually no headaches during our transition. The one bug issue we had was resolved right away. Managing our fleet and managing our drivers has been so smooth. A breath of fresh air. Last but not lease, they are affordable even for a small outfit like ours. Growing our company is going to be a breeze! Pros What I like most is their Customer Care and their focus on equipment hauling and oversized equipment hauling aspects of the trucking industry. It’s almost as if it were designed just for us. Cons I didn’t find any dislikes. They’re still developing and open to suggestions to improve their TMS is a huge plus. Alternatives considered [Alvys TMS](https://www.capterra.com/p/249961/Alvys-TMS/) Reason for choosing Truckbase The ease of setting up heavy equipment hauling loads to creating an invoice to its connection ease with Quickbooks Switched from [Alvys TMS](https://www.capterra.com/p/249961/Alvys-TMS/) Truckbase has focused on the carrier as opposed to a broker or OTR customer to customer trucking company. Review Source Response from Truckbase August 13, 2025 Kari, thank you for the review! We're happy your transition to Truckbase has gone so well. - Bryan + the Truckbase team JK Josh K. Dispatcher Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "An Absolute Game-Changer for Fleet Operations and Cash Flow!" July 8, 2026 5.0 An Absolute Game-Changer for Fleet Operations and Cash Flow! "Switching our operations over to Truckbase from Toro TMS has been one of the best business decisions we’ve made. If you are a growing carrier trying to manage dispatch, driver settlements, and billing out of messy spreadsheets or outdated, clunky software, save yourself the headache and request a demo immediately. What sets Truckbase apart is how incredibly user-friendly it is. The user interface is clean, modern, and highly intuitive. We were able to transition our team—including some of our older, less tech-savvy drivers—with practically zero pushback. The text-based dispatch and the mobile document scanning feature mean our drivers have everything they need at their fingertips, completely eliminating the need for constant check calls or chasing down physical paperwork. From an administrative standpoint, the efficiency gains have been massive. The AI-powered PDF importer allows us to upload rate confirmations directly without tedious manual data entry, saving our dispatchers hours of work every week. Furthermore, the seamless integration with QuickBooks Online means that as soon as a driver scans a BOL upon delivery, we can push out an invoice almost instantly. This alone has accelerated our cash flow by up to a week on certain loads. Lastly, the 'white-glove' customer support is top-tier. The onboarding process was entirely seamless, and whenever we have a specific feature suggestion or run into a question, their team responds almost instantly. They truly treat you like a partner rather than just another subscription. Truckbase has cut our back-office workload in half, giving us our time back to focus on scaling the business. Highly recommended!" Pros Automated Rate Con Parsing: The AI-powered PDF importer reads broker rate confirmations and automatically populates load details, virtually eliminating manual data entry for dispatchers. Faster Billing & Cash Flow: Because drivers can instantly scan and upload Bills of Lading (BOLs) from the road, back-office teams can invoice clients immediately through seamless QuickBooks integration. Driver-Friendly Mobile Design: Drivers don't have to download a complex app; dispatchers can send load details via text link, and drivers can easily update statuses and upload clean document photos. Streamlined Settlements: It simplifies owner-operator and company driver payroll by automatically calculating pay based on precise load data, deductions, and fuel card imports. Cons Rigid Error Correction: The system can be a bit unforgiving if you make a mistake. If a dispatcher enters a typo on certain load fields, you often have to completely delete the entry or jump through hoops to restart it rather than making a quick inline edit. Fuel Card Fee Quirks: While the automated fuel card integration is helpful for managing owner-operator settlements, it doesn’t always pass along or calculate fuel transaction fees smoothly, requiring us to double-check and manually adjust those deductions. Layout Customization is Limited: The invoice and settlement layouts are clean and easy to read, but we wish we had more flexibility to easily include, exclude, or hide specific custom fields (like automatic customer load numbers or niche accessory charges) without having to manually type them into the notes. Switched from [Toro TMS](https://www.capterra.com/p/10008781/Toro-TMS/) We get all of the same functionality for half the cost Review Source VR Verified Reviewer CEO Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Could be great but has a ways to go..." January 23, 2026 3.0 I have paid for this through July 1st. for the cost associated with this i am probably going to stick around however looking at alternative options. I was hoping this was a great thing based on the horse and pony show in the beginning. Some days I miss my 20+ yr old access database. Pros Like the ease of duplicating loads.. Equipment management, initial customer support is good, however using the help desk is a hurry up and wait process. Support has given hopeful resolutions to issues but it is a considerable wait time. Cons really not configured for an owner operator based company. It is more based to a company driver.. you can make it work as i have however there is hoops you have to jump through like adding FSC to each load when you settle a load as well or accessorial charges. Fuel card integration partially works but does not pass along the fee and no way to add the card fee to the fuel transaction rendering the auto feature useless. Reporting is weak... Have experience with Mcleod and still prefer due to an all in package but it lacks for a Lease o\\o company. Company made a fix a few weeks ago for factoring and now my invoices are not as complete as they used to be and had to remove the factoring option all together.. yet invoices still print on the bottom payment should be sent to .........(its blank) Driver app is terrible.. Some drivers have stopped using and just use the text link.. Alternatives considered [LoadMaster](https://www.capterra.com/p/16847/LoadMaster/) Reason for choosing Truckbase rollout time frame. cost played a little but they were considerably more then a couple and less then Mcleod Review Source Response from Truckbase February 2, 2026 Thank you for the feedback. I am sorry to hear of the challenges and frustrations. It’s clear we’ve fallen short. I’d like to make it right. I’d love to personally offer a partnership review. Please reach out to your account rep or email me directly (founder and CEO). To share how we could help, I’ll briefly respond to some of your concerns here. We recently added a module for passing through billed items to OOs, though it might have a different structure than Mcleod. We’d love to help you set that up. On factoring and fuel card settings, I am hopeful updating some settings may help here as well. I’d like to better understand the feedback on the driver app. SMS is the most common dispatch method we see. Last, I take reporting feedback seriously. Today, we offer standard reports or scheduled data exports that you can pair with Power BI. That said, we are launching a business intelligence module for self-serve custom reports. I’d love to get your feedback. - Bryan, Founder and CEO WW Whittney W. CFO Farming Used the software for: Less than 6 months ### "Best upgrade we have made for our company " June 17, 2026 5.0 As a whole we are very satisfied with our experience from proposal to training and set up we have received constant support. The program has streamlined a lot of our work load and has fixed our problem areas that we couldn't do with our prior program. Pros The easy of use as well as the quality customer service and quick response times. When ever we come across and error/issue it is resolved in a timely manner. All the customization we get for the cost of the program far exceeds our expectations. Drivers & customers are pleased with the delivery of dispatching as well as invoicing. Cons Overall we are very pleased there are a few very minor things we dislike 1 being the owner operator settlement functions. With that we have received lots of assistance and have been informed that improvements are constantly coming our way. Switched from [Haul-IT](https://www.capterra.com/p/82759/Haul-IT/) Company removed program support and the communication about them sunsetting their program was found out to use from indirect sources. Review Source JS Jaspreet S. Operations Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "5xed my productivity with Truckbase. 5x more revenue" February 24, 2026 5.0 It helped make things more efficient. I can manage 10 trucks in the same amount of time that I was taking to manage 2 trucks. 5x productivity. Everything is organized, so less stress, less uncertainty, and more work done. Pros Unlike other systems like Alvys and rose rocket, truckbase is much easier to use, and intuitive. UI is much cleaner, understandable on one look at the screen. I loved the invoicing process is very easy. The mobile app helps a TON, no more asking drivers to send BOLs via whatsapp or text messages. App tracks the whole movement. I can see the schedule of all trucks and all drivers on 1 screen. Helps in managing. Pay tracking is also very easy. Overall, it's just much easier to use than other systems I have used. No unnecessary complexity. Cons There is nothing I disliked. But there might be features that can be added that would make it better for example: 1. For each load, history of the changes made to that load so that any employee that makes changes to that load can later be asked exactly why that change was made. For ex: why was this load invoiced when BOL had not been uploaded. (Can enforce accountability) important to prevent mistakes. 2. Showing a map of where the driver currently is using the phone's location instead of the logbook, because some trucks that run locally under 150-mile radius don't use logbooks. These are just features that would improve it further. Even without them, I am very happy with the product. Alternatives considered [TMS.AI](https://www.capterra.com/p/153047/Rose-Rocket/)[Alvys TMS](https://www.capterra.com/p/249961/Alvys-TMS/) Reason for choosing Truckbase Cleaner UI sold me on truckbase. Very intuitive. Switched from [Alvys TMS](https://www.capterra.com/p/249961/Alvys-TMS/) Their UI was too complex and hard to understand. Review Source Response from Truckbase February 25, 2026 Hi Jaspreet - thanks so much for the feedback! We recently released an activity log to address your first point, and for the second point, thanks for the feedback about the mobile phone location. We'll consider that for future development. Really glad you find our product simple to use and that it's increased your productivity! - Bryan + the Truckbase team DY David Y. President Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "A Great TMS Solution For Heavy Haul Carriers" November 25, 2025 5.0 We chose Truckbase after a fairly lengthy evaluation of a variety of TMS solutions because they were the only ones that fit our needs as a heavy haul carrier. They were able to accommodate the high level of specs that we have to track regarding our commodities and were one of the only ones that had an option for price quoting before and order is created. Having the ability to do document management right from Truckbase allowed us to eliminate multiple other pieces of software along with giving us the ability to share documents like permits easily with our drivers through the Truckbase app and order landing pages. Pros \-Truckbase being all in on heavy haul is a huge factor for us because they understand our business and offer features to match. -Our drivers are happy with the visibility of what they have to do ahead of them. The landing page has all of the information for their loads, all of the documents they need for their load along with information on upcoming loads which has increased communication that the drivers have appreciated. -Truckbase is incredibly fast to respond when it comes to support and they have been quick to fix any small bugs that have occasionally popped up. Cons \-There haven't really been any cons that we have been able to notice as Truckbase has been incredibly responsive to all of our questions and requests. Switched from [TMW.Suite](https://www.capterra.com/p/266770/TMWSuite/) Truckbase offered a much more modern solution that was adaptable to our specific niche of trucking in the heavy haul sector while offering capabilities on the document management and driver communication side that allowed us to eliminate multiple other pieces of software. Review Source Response from Truckbase December 9, 2025 David, thank you for the review! We appreciate all of your support. - Bryan + the Truckbase team CM Conner M. Office Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Easy To Use & Great Customer Support! " May 7, 2026 5.0 Pros Overall, we really love Truckbase and it's been extremely helpful in streamlining our operations! It's user friendly on both the dispatch/administrative side and easy to use for drivers. Customer support has been 10/10. We're assigned a responsive Account Manager and any time I've had a support question or issue, the support team is responsive, knowledgeable, and helpful. All in all, a great value. Cons I wish the reporting functionality was a little bit more robust. There are general reports given, but it would be night to be able to drill into them further and customize them. Alternatives considered [Truckpedia TMS](https://www.capterra.com/p/10021495/Truckpedia-TMS/) Reason for choosing Truckbase We ended up choosing Truckbase because it seemed the most user friendly - which is important when you have various drivers that may not be very tech savvy. We also know of a nearby company that uses Truckbase and they gave great feedback. Review Source Response from Truckbase May 12, 2026 Conner, thanks so much for the review! Really great to hear Truckbase has streamlined your operations. We're working on custom reporting / business intelligence that should be released in the coming months. We'll keep you posted. - Bryan + the Truckbase team AW Alex W. Office Administrator Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Truckbase is the best!" May 19, 2026 5.0 We love using Truckbase. It makes our day to day operations so simple and organized. We are excited to potentially utilize the new Timeclock feature sometime down the road! \[sensitive content hidden\] is also extremely helpful with any questions we have! Pros Truckbase is extremely user friendly, and has the reports we need. The customer service is top notch! Our drivers also have no trouble using the app, which makes our lives so much easier. Cons I think the hardest part was figuring out what reports included the information we needed, but once we got that down it was very easy to use. Switched from [TruckLogics](https://www.capterra.com/p/136780/TruckLogics/) Truck Logics had very poor customer service. Truckbase is very user friendly and the driver app is easy to use! Review Source Response from Truckbase May 21, 2026 Thanks for the review, Alex! Glad you're loving Truckbase! - Bryan + the Truckbase team MA Michelle A. CFO Accounting Used the software for: Less than 6 months ### "Financial Controller - Review" July 14, 2026 4.0 Content. There are things that I miss that were automatic with our old software but overall we are happy with our switch. Pros Ease of use for the dispatchers and drivers. Conversion was seamless. Follow-up from staff was great. Having the truck numbers carry over to QB was the best seller for me. Cons Sync Process is cumbersome between Truckbase and QB Payables do not come over to QB from Truckbase Duplication of New Customers since Dispatchers do not have access to QB Switched from [Toro TMS](https://www.capterra.com/p/10008781/Toro-TMS/) Price and the ability to pull the truck numbers over to QB Review Source EP Elisabeth P. Director of Finance Transportation/Trucking/Railroad Used the software for: 6-12 months ### "The Missing Link Between Dispatch and QuickBooks Online" July 10, 2026 5.0 Even with the initial pushback to change that I received from our drivers, this has been an incredibly easy transition and well worth the cost. Pros This program has become an essential part of our daily operations. It seamlessly integrates our dispatch system with QuickBooks Online, eliminating duplicate data entry and keeping everything in sync. The platform is intuitive and easy for everyone to use—from the back office to our drivers—making adoption quick and training minimal. Cons If I must name a con, then it would be that there are no thumbnails of the rate cons and bills of lading when I open an order. Review Source AB Ali B. Co-Owner Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Best TMS in town!" June 19, 2025 5.0 Truckbase is a wonderful TMS! It solved a lot of our operational and administrative headaches. As our company scales, Google sheets was no longer sufficient and this is where Truckbase took the torch to help us move forward and grow more easily. It is a great platform created and maintained by a great team. Pros The ease of use, quick helpful support, and willingness of management to understand and implement reasonable feature requests. Cons There are minimal integrations - although Truckbase is continuing to add more (such as recent fuel integration with Wex/EFS). Price is very high. No monthly or even quarterly fee structure. Alternatives considered [Alvys TMS](https://www.capterra.com/p/249961/Alvys-TMS/) Reason for choosing Truckbase Seemed more modern and more suitable for our operation. Review Source Response from Truckbase July 9, 2025 Thank you for writing a review, Ali! - Bryan + the Truckbase team JC Jasmine C. Resource Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "C & J Trucking of Iowa Review" October 8, 2024 4.0 Overall we have had a good experience with Truckbase, we are having minimal issues and most of our concerns go along the lines of making it even more user-friendly than it already is. We also appreciate how easy it is to get in contact with their team and get issues resolved. Pros One of the things we like most about Truckbase is how user-friendly it is. You can easily understand how to navigate the program. Cons One thing we find difficult to deal with when using Truckbase is that it isn't always accurate when entering loads and we have to double-check everything. Another thing would be the use of filters, they do not save and you have to re-enter your filters each time. Review Source Response from Truckbase October 16, 2024 Thanks for the review, Jasmine! We appreciate your feedback. By the way, saved filters are in the works — we'll let you know when they're released. WF Willene F. Owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Truckbase TMS review " August 23, 2024 5.0 I was sceptical, I wasn't sure if it would really work for my company, but for a really small amount of effort and 1 week time , training my driver's, I have my life back, I cannot believe how much truckbase has changed my life. Pros How helpful they were from the demo through the setup process, any time I had a problem they always had a solution Cons There hasn't been anything to not like. Alternatives considered [Axon Trucking Software](https://www.capterra.com/p/19930/Axon-Trucking-Software/) Reason for choosing Truckbase It was clear that they understood there product , they was no we will get back to you on that ?, they understood what I was looking for, and showed me how to do it, during the demo Review Source Response from Truckbase September 5, 2024 Thank you for the review, Willene! - Bryan + the Truckbase team ED Eddie D. Owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Truck base is what you need." February 5, 2024 5.0 Our overall experience with truck base is positive and we enjoy growing with Truck Base for the foreseeable future. Pros Truck bases ease of use hits itbour of the park for us. We can at a glance tell prospective clients what our numbers are kust off the front screen! The ease of dispatching has improved our time on getting load entered and dispatched to the driver to almost instantly after a load is booked. Drivers love it too cause everything comes in a tect message and they can upload there paperwork right there. Gone are the days of cam scanner and transflow for paperwork tracking. Over all truck base has stream lined our operation tremendously and we look forward to a long relationship with \[sensitive content hidden\] and the team at Truck Base Cons Settlement could be enhanced but you guys know my input on that. Alternatives considered [Alvys TMS](https://www.capterra.com/p/249961/Alvys-TMS/) Reason for choosing Truckbase Price Point. Alvys had a lot of good integrations and features but we couldn't justy the price tag as a small to medium fleet. Switched from [AscendTMS](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/) Too many features. Everything was just too complicated. Review Source Response from Truckbase February 9, 2024 Eddie, thanks so much for the review! We really appreciate your feedback and are excited to keep growing with you. - Bryan + the Truckbase team TD Tom D. Permits Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Great with a lot of useful features." January 29, 2026 5.0 Easy to use,learning curve isn't bad and it just works and makes my life easier. Drivers seem to like having their paperwork available. Pros Easy to use and loaded with useful features,I deal with a lot of permits all day and it is easy to get them on here and for the driver to get them (and all other paperwork required,they always have access to it and it prevents late night calls looking for paperwork. Cons so far there's nothing that I don't like but if anything comes up in the future I'll revise my review, Review Source Response from Truckbase February 11, 2026 Thank you, Tom! Glad Truckbase is helping you manage permits more efficiently. - Bryan + the Truckbase team CS Clay S. President Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Best Small Fleet Trucking Software" February 25, 2025 5.0 Excellent... Customer service and IT support is top notch! Pros Truckbase is perfect for my small fleet... the AI importations of rate confirmations and dispatch orders along with the integrations with QuickBooks and factoring make billing quick, easy and accurate. The ability to send driver dispatch and exchange paperwork and POD's through the driver app also makes the dispatch side highly efficient and accurate as well. Cons I really haven't experienced any cons with Truckbase Review Source Response from Truckbase February 26, 2025 Thank you, Clay! We appreciate your review and are glad Truckbase is helping your business. - Bryan + the Truckbase team SP Seth P. Owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Truckbase review" May 17, 2025 5.0 Truckbase has streamlined my business and boost productivity. Pros Dispatching drivers and sending load information has been the best. Cons I wished it would use the trucks actual mileage instead of a chosen route. With OS loads and truck routes at the end of the week it obscures the reports. Alternatives considered [Cascade Strategy](https://www.capterra.com/p/148008/Cascade-Strategy/) Reason for choosing Truckbase Truckbase seemed more up to date or modern. Review Source Response from Truckbase May 19, 2025 Thanks for the review, Seth! Thanks for the feedback too. We're exploring ways of pulling actual truck mileage into Truckbase and hope to build that into the product down the line. - Bryan + the Truckbase team JK Joe K. General Manager Logistics and Supply Chain Used the software for: Less than 6 months ### "Join the Truckbase team!!!" March 21, 2025 5.0 Lovely. I have thoroughly enjoyed working with the group thus far, high level of customer service goes a long way with me. This group clearly cares about their customers and making sure their product delivers. Saved a great deal of money against the competitors in the market and got exactly what I needed. Pros Simple and straight forward to use. Truckbase has simplified my day to day Cons There are a few details I would like to be able to customize regarding invoicing and settlements but other than that it's a great fit. Review Source Response from Truckbase March 24, 2025 Joe, thanks for taking time to review Truckbase! We appreciate your support. - Bryan + the Truckbase team JH Jennifer H. Transport Specialist Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Truckbase isn't just software..." July 5, 2023 5.0 Overall, I love using Truckbase and working with their team. I feel like we are not just another sale, that we and our opinions matter to them. It is what puts them well above their competition. Pros After extensive research we recently moved to Truckbase and I haven't regretted it at all. It has streamlined my invoicing process, the calendar view allows me a nice weekly overview of what my drivers are doing, and the most important part is the Truckbase team. They are extremely receptive of new ideas, always respond to questions timely, and are just an amazing group of people to work with. I also like that they are continuing to grow and I look forward to the future integrations. Cons I wish there was a change to the rate field so that I could enter in $x per ton/bushel/etc. and it update automatically instead of having to figure it manually. It would be a huge timesaver on my end. Review Source Response from Truckbase February 9, 2024 Thanks, Jennifer! We hope you're liking the new rate field updates! We really appreciate you helping us improve our software. - Bryan + the Truckbase team SS Sheena S. Officer Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Truckbase is meeting all of our needs and constantly trying to better themselves to our needs. " March 9, 2024 5.0 Pros Truckbase cares about the needs of our company and is constantly working to stay in touch and work in a timely matter to help meet any needs we may have. Also, the ease of using the program and being able to use it from anywhere that I can access the internet is a huge plus. Cons The only current negative I have, and I know they are working on, is the access from a phone. The format that you see the information in requires one to scroll through all of the loads and information input to find the loads that i'm looking for. I'm interested in a filter feature and a search by field to quickly access loads for a specific driver or load number or even location. Review Source Response from Truckbase March 11, 2024 Sheena, thanks so much for the review! Good news! We released the mobile filter view of loads you mentioned. Thanks for your partnership in helping us improve Truckbase. - Bryan + the Truckbase team JA John A. Logistics Manager Oil & Energy Used the software for: 6-12 months ### "Truckbase has been a gamechanger" August 14, 2024 5.0 Great! As I said, \[sensitive content hidden\] have always been on top of everything that we have ever asked. They are extremely easy to work with and want to help us out any way we ask. They are always willing to spend as much time with you as necessary to try and answer any questions you have. Pros We started using Truckbase at the beginning of 2024 and they have been great to work with. They are constantly making improvements to their software and always willing to help out with any questions I have. \[sensitive content hidden\] are very easy to work with and listen to your companies needs and try to incorporate them into Truckbase. Cons Nothing. They have lived up to every expectation. Review Source Response from Truckbase August 16, 2024 John, thank you! We have really enjoyed working with you and your team. - Bryan + the Truckbase team SM Shelbi M. Admin/Dispatch Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Amazing software and owner." January 24, 2023 5.0 Everything is in one place, who doesn't like that- in this business especially! Truly, I have no complaints. Since we are a company testing it, there has been some minor bugs/things that need to be fixed. Every time I have mentioned an issue to \[sensitive content hidden\], it is always resolved and/or teaches me on what was done wrong. This software has helped our business become overall more organized and has brought in a stronger team environment as well. We can all see at all times what each driver is/will be doing. Just an amazing software with great people behind it. Pros This software is so easy to use and manage. Having the ability to all look at the same thing within the team when we are referring back to a specific load is so helpful. Especially at times when I'm not in the office, or we haven't received a driver's paperwork yet. The scan tool on the drivers end for BOLs has made this process even better than it already has been. It's just so easy to implement into a team, \[sensitive content hidden\] has done an amazing job with this. Cons My only complaint would be that some addresses are incorrect, or there's multiples of the same location (user error) and I'm not able to delete the ones that are wrong/we don't need. I did hear through the grapevine that this is something they are working on, so that will be awesome! Review Source Response from Truckbase February 9, 2024 Thanks for the review, Shelbi! You heard correctly indeed — now customer locations can be deleted and edited as needed. We appreciate all of your feedback. - Bryan + the Truckbase team AS Allan S. Supervisor Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Great and easy system to work with" April 10, 2024 5.0 With Truckbase, I know that we are in good hands with the team they have. Any questions, they are very prompt and professional, and they will get us the information we need quickly. Pros \[sensitive content hidden\] and his team always looking out for the best interest when it comes to the dispatch software, updating weekly and adding new items to help not only the drivers, but dispatchers. Cons There are no Cons. They are very Stright forward and they have the best interest in mind when talking to you. Review Source Response from Truckbase April 15, 2024 Allan, thanks so much! We appreciate the kind review. - Bryan + the Truckbase team DL Daniel L. Dispatcher Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Heavy Equipment Hauling" February 19, 2024 5.0 "Truckbase continues to be a wonderful company that we love using. From the ease of set-up, to the day-to-day operation of the dashboard, to the ease of the program that our drivers use, we can't rave enough about \[sensitive content hidden\] and his team. I have even helped out another potential customer of Truckbase, looking to integrate their trucking needs to an easier platform. \[sensitive content hidden\] and his team continue to work with us on our needs for a better platform for us to use as well. Ten out of Ten will recommend Truckbase to anyone needing better trucking software." Pros Ease of use of Dashboard and driver application Cons None so far. Truckbase has been great to use. Review Source Response from Truckbase February 20, 2024 Daniel, thanks so much for your review! We're glad to get to work with folks like you. - Bryan + the Truckbase team CW Corinne W. Dispatcher Logistics and Supply Chain Used the software for: Less than 6 months ### "Dispatcher User" February 26, 2024 4.0 My experience has been positive thus far. Pros the system has been very user friendly and great support staff. Cons Having to manual set up all my customers and locations. But that was a company choice. Review Source Response from Truckbase February 27, 2024 Corinne, thank you for the review! Glad you are liking Truckbase. - Bryan + the Truckbase team Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.