--- title: "Page 2 | Truckbase Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Truckbase the right Trucking solution for you? Explore 75 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/10002334/Truckbase/reviews/?page=2" page_type: "reviews" language: "en" --- Truckbase 4.8 (75) [View alternatives](https://www.capterra.com/p/10002334/Truckbase/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Page 2 - Reviews of Truckbase ## Showing most helpful reviews Showing 26-50 of 75 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KB Kevin B. President Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Mesquite SS Review of Truckbase" December 10, 2025 4.0 9 out of 10. Nobody is perfect, but these folks keep working at it to fix issues and solve problems. Pros Overall the ease of use of the product coupled with back end support by a team that actually cares. When we actually have any issues, they help and solve problems. The integrations with GPS, logs, and QuickBooks makes for a good experience. Cons Settlements, but we are working on that. I need to be able to easily pay driver's and owner operators off of the same load. I believe that's coming in Q2 Alternatives considered [LoadMaster](https://www.capterra.com/p/16847/LoadMaster/)[Axiom Software](https://www.capterra.com/p/128819/Axiom-EPM/)[Prophesy, a Körber product](https://www.capterra.com/p/180560/ProphesySeries-Internet-Shipment-Tracking/) Reason for choosing Truckbase The ease of implementation coupled with the dedicated support we receive any time we have any issues. Review Source Response from Truckbase December 11, 2025 Kevin, thank you for your review! As you mentioned, more settlements improvements are on track for the new year! Looking forward to continuing to improve our platform with partners like you. - Bryan + the Truckbase team JR Jes R. Dispatch, Billing, AR, Payroll Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "10 out of 10 recommend" October 31, 2025 5.0 AMAZING!! From the start of the process till now and we are 4 almost 5 months in using the software. Pros Our team would 100% recommend Truckbase! It has made our lives in dispatch way easier. I was a skeptic at first you can even ask Holden, our sales rep. I for sure thought that the AI load confirmation entering would have so many errors and I would be right back to hand entering loads. We did settle on the EDI as well, game changer! No more tracking shipments, it's only uploading the POD for the customer on their portal. It's fantastic having all dispatch and billing in one single app. We can pull up the BOL's in seconds for the customer or broker requesting them. Truckbase has wonderful customer / technical support!! Vlad has helped me right away when I have any questions :) Cons A messaging center for drivers. Hoping to them directly and as a whole mass message. I was informed that are working on that. Switched from [ITS Dispatch](https://www.capterra.com/p/106760/ITS-Dispatch/) Saved so much time entering loads and a lot easier to dispatch drivers. Review Source Response from Truckbase November 13, 2025 Jes - thanks so much for the kind words! We really appreciate your review, and we noted your request about in-app messaging. That's a great idea we're seriously considering. - Bryan + the Truckbase team AL Andrew L. Dispatch Operations Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Amazing system definitely worth it!!!! " January 28, 2026 5.0 Love it and would highly recommend it if you're looking to save time, money and stress. And the customer service is top notch in my book. Pros After we switched to Truckbase, getting the information and permits to the driver and escorts has become much simpler and more effective. Any problems we have it's as simple as a phone call or email to get it resolved. Definitely worth the time and money. Keeping track of all your past and upcoming jobs for dispatch has become a breeze. And learning the system was as easy as an in-person meeting and then playing with the system. Cons The two things I found, was corrected by the truckbase team immediately with one phone call. And with their immediate response it's better than previous systems or programs. Switched from [TruckingOffice](https://www.capterra.com/p/122284/TruckingOffice/) This system was easier and is much more effective Review Source JC Juan C. General Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Must Have for everyday Operations " March 25, 2026 5.0 Great Experience , Easy to Use . Must have for day-to-day operations . definitely helped us organize our loads and keep track of everything . Pros Helps us organize our loads and keep track of driver settlements which makes it easier to do payroll. Customer Service is on point , very helpful and response is rapid .Very little issues with downtime has great features that allow drivers to upload pictures of documents for office reference. Cons As of right now we have no complaints . Everything has been made easy to use and manage . Definitely best bang for your buck. Review Source JH Jenny H. Vice President Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Where have you been" January 16, 2026 5.0 WOW!! Finally a dispatch system that is user friendly. Drivers and dispatchers have all the load information at their fingertips. You can filter from almost any angle to find a specific load, driver, customer, or commodity. Not to Marion when the load is complete pictures, documents, and pricing flow to invoicing with the click of a button. Pros First off the Truckbase team is an absolute pleasure to work with. Customer service and support are amazing. All the information is readily available for dispatchers, drivers, and administration for each load. Cons Do to our specialized hauling services we are having difficulty sorting through some of the duplicate commodities. Switched from [TruckIT](https://www.capterra.com/p/195776/TruckIT/) They were unable to meet our dispatching needs. Review Source Response from Truckbase January 20, 2026 Jenny, thanks for the review! Glad you're happy with Truckbase! - Bryan + the Truckbase team KC Kimberly C. Office Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "5 Stars for TruckBase" September 30, 2025 5.0 Completely satisfied. I would recommend to other trucking companies. Such an easy platform to learn and use. Pros When I first reached out to TruckBase, everyone I contacted was extremely friendly and responsive. I found that their product was one of the only ones on the market that had an easy to use platform, good value for the price, and the AI PDF importer. I save so much time by not having to hand type everything from my rate confirmations into TruckBase. If a RC does not read properly, I can send it over to support for it to be "trained". They are proactive in getting things right for the customer. The team updates you when they are having updates or any bugs in the system that slow it down. TruckBase consistently checks in on the company to make sure that we are satisfied with their product. The possibilities seem endless with what TruckBase has the ability to do. We are a smaller company with less than 20 drivers, mostly owner-operators. Cons I wish the AI PDF importer was able to use from handheld devices or my iPad. It would make it easier to use for on the road. Alternatives considered [AscendTMS](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/)[CarrierGuide](https://www.capterra.com/p/10015685/CarrierTMS/)[ITS Dispatch](https://www.capterra.com/p/106760/ITS-Dispatch/)[Truckpedia TMS](https://www.capterra.com/p/10021495/Truckpedia-TMS/) Reason for choosing Truckbase the AI importer really set Truckbase apart from other companies. Review Source Response from Truckbase October 3, 2025 Hi Kimberly - thanks for all the kind words! We appreciate your support. - Bryan + the Truckbase team KC Kevin C. Operations Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Excellent product, great value for your money. " December 12, 2025 5.0 Overall experience has been really good. It has expedited our operations and will help us grow in the near future. Pros At The Force Transport, we love how we can keep our loads organized. It's very convenient with paperwork. It's also very quick for invoicing. Cons Even though Truckbase has a new notification tab, the system still doesn't do pushed notifications. It'd be a great addition once the system can notify you in both the website and phone app. Review Source Response from Truckbase February 11, 2026 Thanks for the feedback about push notifications, Kevin! It's on our radar to add those notifications in the future. - Bryan + the Truckbase team JG Jason G. CEO Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Very thankful we made the move to Truckbase" May 22, 2025 5.0 It has been a much smoother transition than we expected. Truckbase has literally saved us 20 plus hours per week in duplicate tasks, order entry, dispatching, billing, etc. The driver scan feature allows us to invoice almost immediately once the load is delivered, speeding up cash flow up to a full 7 days on loads that deliver on Mondays. The software and app are very user-friendly, allowing smooth implementation even with our older, less tech-savvy drivers. Customer service is superb in making sure we are satisfied, fixing/helping us through any issues that arise, and asking for suggestions on improvements. And they are constantly innovating. 2 updates with very useful features have come out in the less than 2 months we have been using the software. Pros Simplifies order creation, dispatching, paperwork collection and billing. Integrates with Geotab and Quickbooks Online. Notifies customers with load status changes. Superb customer service and continued innovation Cons We have experienced a few bugs, but their team is very quick to correct them. Really, nothing significant. Alternatives considered [TMS.AI](https://www.capterra.com/p/153047/Rose-Rocket/) Reason for choosing Truckbase Appeared more user-friendly. Overall fit our needs better. Much better customer support was evident even in our early communication. Continued innovation. Simple pricing structure. Switched from [ITS Dispatch](https://www.capterra.com/p/106760/ITS-Dispatch/) Eliminate duplicate entry, improved driver dispatching, integration with Geotab, quicker billing process, driver app Review Source Response from Truckbase May 27, 2025 Jason, thanks so much for the review. We've enjoyed working with you and your team. - Bryan + the Truckbase team EJ Eric J. Dispatcher Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Truckbase is an amazing addition to any dispatch/transportation business." December 29, 2025 5.0 As stated in the pro's section, Truckbase is a breath of fresh air and cuts down on extra steps previously encountered prior to implementation. Very user friendly and easy to use. Building loads, tracking, and invoicing in Truckbase could not be any easier and time saving. Pros Truckbase has been a very beneficial addition to our overall dispatch experience. Cuts down a lot of time with paperwork and it is extremely user friendly, and the learning curve is simple. Truckbase is also very helpful with driver dispatch and management and the ability to monitor shipments and deliveries with GPS tracking from beginning to end of each shipment. Customer support is A+. Cons At the moment we have no complaints at all with Truckbase and any bugs or issues have been addressed very quickly. Review Source Response from Truckbase January 5, 2026 Eric, thanks so much for the review! - Bryan + the Truckbase team LA Lamanda A. Finance Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "The BEST trucking App" January 11, 2026 4.0 Truckbase has checked all of our boxes and offered everything we were looking for in an effort to track our drivers, and being able to update our customer. Pros Truckbase has made our work life so much easier. Very user friendly. Definitely worth the money. Plus it helps us keep track of the Drivers and their loads. Vlad and his Truckbase team are always so helpful when it comes to issues we may be facing. Cons It’s not as easy to use on a phone from an admin perspective. It seems most of the drivers have the app down. Switched from [TruckingOffice](https://www.capterra.com/p/122284/TruckingOffice/) Truckbase offered more of what we were needing. Review Source Response from Truckbase January 20, 2026 Lamanda, thank you for the review! We appreciate all of your support. - Bryan + the Truckbase team VR Verified Reviewer COO Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Truckbase simple, efficient and reliable " August 18, 2025 5.0 Between the setup, ease of use, and customer support along the way. I'd say we are pleased we decided to go with Truckbase as our TMS. Pros It's simple, easy to integrate into our operations, and saves us time. The first impression I got was thankfully not a false one. Truckbase is user-friendly, not overly complicated, and for a small asset-based carrier, a big time saver! Cons The one feature I suggested is that they develop the driver app to prompt drivers at each stop to take a picture of the freight versus being open ended with it still being up to the driver to rember to take pictures at each stop. Alternatives considered [Alvys TMS](https://www.capterra.com/p/249961/Alvys-TMS/) Reason for choosing Truckbase Wasn't as spread all over as what they were offering. Truckbase seemed to focus on what mattered most to us. Not being a jack of all trades but a master of one. Review Source Response from Truckbase August 19, 2025 Thanks so much for the review! - Bryan + the Truckbase team KM Kyneshia M. Admistrative Assistant Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Makes Most things Easier" January 15, 2026 5.0 Overall, I like Truckbase. It has made my job much easier dispatching and keeping up with orders. I also appreciate that the drivers can just update in the app instead of having to text my phone. Pros Being able to dispatch orders to the drivers and view orders. Makes it easy to get the uploads from drivers. I also like that I can send a driver a message when I need them to upload something particular. Cons Sometimes AI does not capture all the information for dispatching. Issues with drivers being able to mark dispatches to transit and delivered. Wish there was a way for drivers to communicate back. Review Source Response from Truckbase January 20, 2026 Kyneshia — thank you so much for the kind words! We really appreciate your review, and we noted your request about in-app messaging. That’s a great idea and something we’re seriously considering. – Bryan + the Truckbase team BT Ben T. Accounting Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Accounting Manager" August 12, 2025 5.0 Truckbase has been great to work with! The customer service team is top notch. They always answer my questions quickly and if there are issues they are resolved in a timely manner. All the interactions have been inviting and handled with the highest level of professionalism. I would recommend Truckbase to anyone in the Trucking industry. Pros I am impressed by the ease of use and intuitive nature of the user interface. The customer support staff is second to none. Cons Downloading large amounts of data can be slow but this is improving. This is due to how I am using Truckbase. With all the new integrations I will not need to download large data sets. Switched from [ITS Dispatch](https://www.capterra.com/p/106760/ITS-Dispatch/) More functionality and cost. I was not involved with the initial set up. Review Source Response from Truckbase August 13, 2025 Hi Ben - thanks for the review! We really appreciate you taking the time to share your thoughts about Truckbase. - Bryan + the Truckbase team SL Sherica L. Co Owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "The Best Trucking Software! You won't be disappointed! " June 2, 2025 5.0 My experience with Truckbase has been exceptionally pleasant and straightforward. From the very beginning, the staff has been incredibly responsive, addressing any questions I have with impressive promptness. Whether it’s inquiries about services or assistance with logistics, their knowledgeable team is always ready to help. Their attention to detail and commitment to customer satisfaction make every interaction smooth and reassuring. Overall, I truly appreciate the level of support and professionalism I have encountered during my time with Truckbase. Pros What I love most about the new system is how it allows me to efficiently manage my loads in a well-organized manner. I can seamlessly send all the relevant information directly to the drivers, ensuring they have everything they need at their fingertips. Additionally, I can process their payroll without switching between different platforms, streamlining the entire workflow and saving valuable time. This integrated approach not only enhances communication but also improves overall productivity and accuracy in our operations. Cons I can honestly say there's nothing I dislike about this software. It has completely transformed my business for the better! Review Source Response from Truckbase July 14, 2025 Hi Sherica - we're happy to hear Truckbase has transformed your business for the better! Thank you so much for the kind review. - Bryan + the Truckbase team DL David L. Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Go Get Truckbase" July 3, 2025 5.0 The whole team has been phenomenal to work with. They take my feedback seriously and are always looking to improve their product. Pros The software is very easy to use and we are no longer doing paper dispatches. Truckbase took our dispatching to the 21st century. Cons The software that we were using prior to Truckbase was old but it was free. It's a tough pill to swallow when you have to start paying for something new. Switched from [Claris FileMaker](https://www.capterra.com/p/162784/FileMaker/) Filemaker was much more expensive to go mobile and didn't give us everything that we were looking for in a dispatch software. Review Source Response from Truckbase July 9, 2025 David - thanks so much for the review! Glad to hear we helped you switch from paper to digital. - Bryan + the Truckbase team JS Jeanna S. Owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Truck Base for the Win" May 13, 2025 5.0 Game changing! TB has saved me so many hours in nagging drivers for proofs, invoicing, settlement creation, etc. I love the integrations with QuickBooks and our factoring company as well. I would say this software easily saves me 20 hours a week. Pros There are many things I live most about Truckbase but the ones that are top of mind would be: User friendly, proof of delivery scanner for drivers, rate con import AI, invoice QA integration, and incredible over and above customer service. I get my questions answered quickly and their team proactively checks in with me to make sure our transition is going well. Cons I haven't been able to get use out of it from my phone, but I also forgot to ask \[sensitive content hidden\] if there is something I should be doing differently. Alternatives considered [Axon Trucking Software](https://www.capterra.com/p/19930/Axon-Trucking-Software/)[Trucking Hub](https://www.capterra.com/p/10021567/Trucking-Hub/) Reason for choosing Truckbase Responsive and friendly sales team and the ease of use of the software. Axon was too stuff and old school and way over priced. Trucking Hub was a little cheaper but didn't have all the features like integrations quite rolled out yet and the developer was wearing all the hats. Truckbase team were professional and gave a really great impression. Review Source Response from Truckbase May 14, 2025 Hi Jeanna - thanks so much for the review! We're glad Truckbase has saved you a good amount of time! - Bryan + the Truckbase team NP Nazar P. COO Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Great for Consolidation and Easy to Use" June 13, 2025 5.0 The Truckbase team is very helpful and a pleasure to deal with. The software has also been a game changer for our accounting department. Pros Software is very easy to implement. Keeps documents and loads very organized. Great for companies that deal with multiple drops and consolidation. Cons A newer software so have to be patient with reports and updates. A lot of cool cool features but unfortunately can’t pull all the info accurately yet. Alternatives considered [LoadMaster](https://www.capterra.com/p/16847/LoadMaster/) Reason for choosing Truckbase Updated interface and a more affordable product Review Source Response from Truckbase June 16, 2025 Hi Naz - thanks so much for your review! We're glad to have you as a partner. - Bryan + the Truckbase team AH Aaron H. General Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "One Month Truckbase Review" October 31, 2025 4.0 After one month I would say overall very good. Can easily add multiple stops and the data entry process takes little time and effort. Pros Ease of use. The order entry and editing of orders is very simple and easy to follow. Very easy to teach and modify to needs. Cons That orders stay on the boards forever. I would like the orders to drop off based on certain milestone status', such as once an order is ready for invoice, I would like it to drop of the dispatch board in the table view. Review Source Response from Truckbase November 3, 2025 Hi Aaron - thank you for reviewing Truckbase! We hear your feedback on archiving loads, and we intend to make that easier in the near future. - Bryan + the Truckbase team DL Dwayne L. Owner Oil & Energy Used the software for: Less than 6 months ### "Solid Company" April 18, 2026 5.0 So far so good... Every time I ran into an issue, I was able to reach out to my trainer, and he always had answers to my questions. Pros Very user friendly and easy to navigate around the system. It also links up with my QuickBooks account, so invoicing is a breeze. Cons It seems to be a young company so everything I need in my industry was not available. Most of my request have been implemented so it isn't any issue any longer. Review Source JA Jason A. Dispatch Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "truck base" December 17, 2025 4.0 very good. happy with it. for a person that is not the best with computers it is perfect. and very easy to understand. Pros very simple to use. it is easy to navagate through. And it also has a bunch of different options to personalize it. Cons sometimes it glitches a little bit. but not to bad. also it shows the drivers who the broker is that has to load. Review Source Response from Truckbase December 23, 2025 Jason, thanks for the review! Glad you're happy with Truckbase! - Bryan + the Truckbase team RT Roman T. Owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Review of TRUCKBASE" July 9, 2025 4.0 Pros I appreciated how user-friendly Truckbase is, especially compared to more complex TMS platforms. It streamlined key dispatching tasks and made it easy to track loads, drivers, and documents in one place Cons While the platform is generally user-friendly, there were a few features that felt limited or not as customizable as we needed for our specific workflow. One improvement I’d really like to see is separating trucks and trailers into their own tabs, similar to how the Team tab divides drivers and dispatchers. Right now, having them grouped together makes it harder to manage and locate equipment quickly. A clear separation would make things much more organized and user-friendly. Review Source Response from Truckbase July 10, 2025 Hi Roman - thank you for the review! We appreciate your feedback and will take the recommendation to separate trucks and trailers into separate tabs into consideration. That's a great idea. - Bryan + the Truckbase team HR Hayley R. Operations Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Operations Manager" May 14, 2025 5.0 Well worth the experience, great customer service, and overall seamless transition from one TMS system to another. Pros I like the AI feature of scanning a rate confirmation over and AI bringing the information over for you to use when creating an order. Cons I came from a different TMS system and in their system you could search select things and such as order numbers or last four of socials to find orders or drivers which was super nice. Alternatives considered [TMS.AI](https://www.capterra.com/p/153047/Rose-Rocket/) Reason for choosing Truckbase Rose Rocket is more focused on the Broker side of logistics and wasn't fully what we were looking for as a carrier. Review Source Response from Truckbase May 15, 2025 Hayley - thank you for the review! We appreciate your support. - Bryan + the Truckbase team NN Nicole N. Administration Transportation/Trucking/Railroad Used the software for: 1-2 years ### "No complaints! Top Tier Customer Service!" February 28, 2025 5.0 When we first started looking for a dispatch system, our way of communicating with drivers on their load info was to take a picture of the rate con and text it to the drivers. We knew this wasn't feasible any longer. When we found Truckbase, they had a perfect answer for what we needed. And their customer service is top tier! We have been using for over a year and it has been wonderful! Pros The product itself is amazing and so easy to work with, but the real highlight is their customer service! They are always ready and available to help or answer questions! Cons Honestly, so far, we have had no cons. Everything is working great for us! Review Source Response from Truckbase March 3, 2025 Nikki, thank you so much! We're grateful to get to work with you. - Bryan + the Truckbase team JS Justin S. Dispatch Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Thanks Truckbase!" March 18, 2025 5.0 Overall, Truckbase does what it does well. After looking at multiple TMS', the decision to go with Truckbase was easy; it had the best functionality, organizes orders very well, and is versatile enough to handle our very diverse operation. Truckbase is a quality product that I would recommend to any OTR and FTL carrier. Pros The customer service and the communication. Everyone we have worked with so far has been nothing but pleasant and professional. Cons Dispatch's/Trip's will sometimes stack on top of each other based on shipping/receiving times. Small local runs are sometimes hard to visually track. Alternatives considered [Alvys TMS](https://www.capterra.com/p/249961/Alvys-TMS/)[Trucker Tools](https://www.capterra.com/p/201214/Smart-Capacity/)[TruckLogics](https://www.capterra.com/p/136780/TruckLogics/) Reason for choosing Truckbase It had the best functionality for the right price. Review Source Response from Truckbase March 19, 2025 Justin, thank you! It has been a pleasure to work with you and your team as well. - Bryan + the Truckbase team MP Morgan P. Operations Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Seamless integration to advance trucking company" January 16, 2025 5.0 Overall we have had a great experience with Truckbase. The customer service truly continues after the sale. You can tell they are open to hearing all concerns and trying to accommodate what they can to make Truckbase function for your company instead of having to change your company to work with Truckbase. Pros Truckbase is extremely user friendly for both in office and drivers on the road. The seamlessness of having one location for dispatching, POD uploads, invoicing, and driver settlements all in one program is very helpful to more efficiently run our company. Cons I have no cons we have come across so far that haven’t been remedied. The Truckbase team is there 100% of the way to help the transition to using Truckbase as easy as possible and they have all of the bases covered to make Truckbase the best dispatching software. Review Source Response from Truckbase May 27, 2025 Morgan, thank you for taking time to write a review! We're glad you've enjoyed using Truckbase. - Bryan + the Truckbase team Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.