# Root ID HRMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Root ID HRMS the right Workforce Management solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10002379/Root-ID-HRMS/reviews

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Root ID HRMS

4.8 (13)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Root ID HRMS

Ease of use

4.9

Customer Service

4.9

## Showing most helpful reviews

Showing 1-13 of 13 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Sudhindra K.  
HR Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Absolutely love this software!"

February 19, 2023

5.0

Overall, the experience is very satisfying and it has made the lives of us HR managers very easy. Payroll management has become hassle-free. I would surely recommend it to any colleague or friend who wants easier employee tracking, payroll management and attendance tracking for employees.

Pros

The user experience is very satisfying and it is value for money. The after sales services are up to the mark. In the six months that I have used this software, there has not been a single issue with the app on android or iOS.

Cons

Since I have been using this software since 4 months, I did not face any issue as of now. Only if the facial recognition feature would have been there, it would have made it easier.

Review Source

VR

Verified Reviewer  
production manager  
Printing  
Used the software for: Less than 6 months

### "Attendance and Leave Management Software"

January 10, 2023

5.0

Great app to see employee leaves, shifts and manage their own rotations. Gives clarity within my team as to resource availability.

Pros

It makes managing employee data and scheduling shifts so much easier. The user interface is intuitive and the customer support team is always available to help with any issues.

Cons

The only downside is that it takes a bit of time to get used to the system, but once you do, it's incredibly user-friendly!

Switched from

[Darwinbox](https://www.capterra.com/p/150606/Darwinbox-HR/)

Cost and personal attention and customisable workflows.

Review Source

VP

Vedangi P.  
Hr manager  
Food & Beverages  
Used the software for: 6-12 months

### "RootID Review "

January 11, 2023

4.0

Pros

It has an user-friendly interface and great customer support.

Cons

Could be better if we had a choice of language like Hindi apart from having instructions in only English

Review Source

DV

Driv V.  
Creative Head  
Architecture & Planning  
Used the software for: 6-12 months

### "Great product! Great service!"

April 6, 2023

5.0

Great experience! Enterprising team, and very open to feedback.

Pros

Loved the simplicity - saw my team adopt to it quick!

Cons

Could use some enhancements with a few flows, but they are quick to adapt to feedback.

Review Source

SK

Sapna K.  
HR Manager  
Arts and Crafts  
Used the software for: 6-12 months

### "RootID Review"

March 4, 2023

5.0

Overall experience is satisfying, and employee tracking was never so hassle-free!

Pros

Attendance marking & tracking, leave management and travel request are very simple to use. Android and iOS application makes it easier to access it in mobile as well.

Cons

Used the software for 6 months now, haven't faced any issues so far. Would definitely recommend this software.

Review Source

SM

Smita M.  
CEO  
Entertainment  
Used the software for: 6-12 months

### "Easy to switch and use"

March 27, 2023

5.0

Easy to switch and use

Pros

Truly boutique experience on the service and reachability. We were switching from traditional excel sheets to this software, excellent handholding and very simple to train the team. We are better managing attendance, know where the hybrid team is always, payroll is not a headache as it used to be.

Cons

Not tried all the features yet, is very extensively built and more relevant to media and production houses

Review Source

JN

Jinal N.  
Chief of Staff  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Easy and very good UI"

April 5, 2023

5.0

Pros

Thank you Vineet and team for a super smooth migration. We loved best- guidance and support during migration - everything on one system- facial recognition based attendance check in’s- payroll and compliance accurately connected with attendance - flexibility to set rules and workflows

Cons

None so far, web app is a little verbose make it more like the mobile app

Alternatives considered

[Keka](https://www.capterra.com/p/149253/Keka/)

Reason for choosing Root ID HRMS

Value

Switched from

[Zoho People](https://www.capterra.com/p/110931/Zoho-People/)

Customisations and personal connect

Review Source

DS

Divya S.  
Director  
Animation  
Used the software for: 6-12 months

### "Easier, Faster, better!"

March 27, 2023

5.0

Better UI from previous provider for sure, there in no feature overloading which makes it easier for a on the move team

Pros

Easy to use, we switched from an integrated system developed by our payroll provider. RootID HRMS is very relevant to our business, easier and we dont have reduced monthly hassles of delayed attendance and shift tally

Cons

The app is fast to load, web app sometimes is slower

Review Source

VR

Verified Reviewer  
HR manager  
Education Management  
Used the software for: 6-12 months

### "Great tool for organisations for efficient use of resources."

January 15, 2023

5.0

It is a great tool to track and optimise the resources of any organisation reducing the man power required for the same job and this helps cut down extra costs and provide efficient tool

Pros

The user friendly interface is the most prominent feature of this software, it is easy to use , operate and track the analysis reports.

Cons

Nothing very specific, but some more features may be incorporated in the app.

Review Source

SA

Samradni A.  
HR Manager  
Civil Engineering  
Used the software for: Less than 6 months

### "The Human Resource management software is great, it performs its tasks very well."

February 15, 2023

4.0

Root ID is very helpful for both employees and employers and the overall experience till now has been very good.

Pros

Root ID comes with many such features which helps any organization to manage their staff efficiently, and it is very easy to use.

Cons

though attendance tracking is efficient, facial recognition is required to make it foolproof.

Review Source

AS

Abhishek S.  
Junior ORM Executive  
Marketing and Advertising  
Used the software for: 6-12 months

### "Best HRMS App"

April 21, 2023

5.0

Pros

Ease of access and easy to use. We can use it from anywhere desktop, mobile and tab etc; which makes it more useful.

Cons

As of now there is no cons for the app it runs smoothly with almost zero issues.

Review Source

VA

Vineet A.  
People manager  
Printing  
Used the software for: Less than 6 months

### "Everything on one platform"

March 20, 2023

5.0

Smooth integration and daily usage, would recommend

Pros

\- Mobile app and ease of use- Check in check out with geofencing- Employees can schedule intelligently and without overlaps- Expenses management enables us to remotely handle the costs

Cons

Can be improved - the internal communication tools

Reason for choosing Root ID HRMS

Cost and value

Review Source

KT

Kunal T.  
Partner  
Accounting  
Used the software for: 6-12 months

### "Superb UI"

December 17, 2022

5.0

Pros

We started using root id and most stand out thing about this is complete automation of HRM work. Very easy to use and very aesthetic product. All the features are on one single platform that connects attendance and payroll seamlessly

Cons

Nothing to dislike as they keep updating the software regularly

Review Source

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