# skillsarena Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is skillsarena the right Pre-employment Testing solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10002387/skillsarena/reviews

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skillsarena

4.7 (15)

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Last updated March 13th, 2026

# Reviews of skillsarena

Ease of use

4.3

Customer Service

4.9

## Showing most helpful reviews

Showing 1-15 of 15 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LA

Lottie A.  
Data and Technology Analyst  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Fantastic Support! "

October 22, 2024

5.0

Fantastic, the feedback from operations has been great so far.

Pros

The system itself is typically very robust and we have had few issues, however, when they have cropped up the support team has been incredible. They have been incredibly quick with responding to all requests/queries and nothing seems to be too big an ask or too silly for them to consider. Every individual I have encountered from Skills Arena has been brilliant but I would specifically like to mention \[sensitive content hidden\], very knowledgeable in his field and always on hand to support!

Cons

The only thing for me is the reporting, but this is more due to the integration we have with our other system rather than a Skills Arena issue.

Review Source

NH

Natalie H.  
Office Coordinator  
Environmental Services  
Used the software for: 2+ years

### "Efficient and valuable"

January 17, 2023

5.0

From the moment we jumped on board to the present day, Skillsarena has provided amazing customer service. We can't thank them enough for helping shape our recruitment process, saving us time, and providing the software to enable us to find the right people for the job.

Pros

From start to finish the platform is easy to navigate, very user-friendly and has enabled us to assess our candidates in a quick efficient manner. With the tests automatically marking, our recruitment process time has been halved. We are quickly able to check which candidates meet the requirements for the job allowing us to shortlist the right people for the role.

Cons

No cons, it's easy to use, the test range is great.

Reason for choosing skillsarena

The range of tests available, the cost and customer service, these key things are the reason we come back year after year.

Review Source

AE

Ash E.  
Recruitment Advisor  
Law Practice  
Used the software for: 6-12 months

### "Review of Skillsarena "

December 16, 2022

4.0

The platform has added an additional unbiased element to our hiring stage and helped us to make more informed decisions.

Pros

Firstly, the customer service is excellent and so responsive. The platform itself is pretty easy to use and there is a good range of pre-loaded tests to cater for most roles. The grading system is good and easy to use.

Cons

A few more specific tests for the legal industry and the UX could be a bit better. There isn't the opportunity as an Admin to view the test to determine if its relevant for the role you are assessing against, although this does get sent out very quickly if you email your Account Manager.

Review Source

AB

Alan B.  
Commercial, Sales & Marketing Director  
Security and Investigations  
Used the software for: 2+ years

### "Skills Arena Testing - Would not be without it"

December 19, 2022

5.0

Fantastic and responsive business with ever-helpful staff. They always want to go the extra mile to support our business and take time to explain features and benefits very carefully.

Pros

Secom use the system for an array for features and predominantly for Personality Profiling. It provides an excellent insight into the candidate makeup and one that you may not ordinarily see during the interview process. It allows us to position questions to tease out salient responses from candidates who may not have ordinarily wanted to cover potentially difficult/weaker areas. The colour wheel also allows us to ensure that team members will work well together and complement one another.

Cons

I really cannot think of any major negatives.

Reason for choosing skillsarena

The tests are easy to administer and the results are comprehensive, but not overwhelming. The team took the time to explain how their system would integrate and benefit Secom and were not overly pushy to close. There was/is a personal touch to Skills Arena that you simply do not find in many companies these days.

Review Source

SS

Saul S.  
Company founder  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Best value adding software solution"

January 5, 2023

5.0

SA are extremely easy to deal with. They go out of their way to make sure their solution is always adding value, by streaming processes and providing the insight you need to operate effectively.

Pros

Everything component of the SA solution adds value and is straightforward to use and deploy. A real value adding part of our toolkit.

Cons

There are so many options it can be tricky to stay focused on just using core value adding functionality.

Review Source

AT

Andria T.  
HR Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Testing and screening of candiates"

December 14, 2022

5.0

Its enabled us to have a good idea of their profile ahead of interview meaning we have more insights into th areas of competencies and team fit that we can explore more.

Pros

The wide variety of options meaning we can screen / test for skills across a multitude of departments and levels. In addition the personality profile adds a great dimension.

Cons

The remote feature isn't always seamless in that it can go into a candidate's junk mail. There is a good work around for this but it could be better.

Reason for choosing skillsarena

The overall good range and reasonable pricing.

Review Source

SL

Sarah L.  
Assistant Head of Resourcing  
Hospital & Health Care  
Used the software for: 6-12 months

### "Skills Testing"

December 14, 2022

4.0

Great experience, Vicky was very helpful in recommending options best suited for our needs.

Pros

Skillsarena is a great platform to assess our candidates efficiently and effectively. It is straightforward to use and has provided an additional tool in the selection process. There are a number of other assessments that look useful to add when we next review our assessments.

Cons

Nothing specific - it can be difficult to see the text boxes when adding users/candidates thus need to move it to another screen for visibility.

Reason for choosing skillsarena

Skillsarena, keeps a record and reporting facility as a reference for admin purposes

Review Source

AS

Alice S.  
Recruitment Administrator  
Human Resources  
Used the software for: 1-2 years

### "Skillsarena Review"

December 19, 2022

4.0

Pros

\> easy to use > Easy to access information about candidates/results

Cons

\> candidate experience could be improved, see a lot of applicant incorrectly take the test which costs us money when user error could be a result of system not being clear

Review Source

FW

Fergus W.  
Managing Director  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Professional Development"

January 5, 2023

5.0

Excellent - would like to see them develop more products

Pros

Clean, crisp presentation, easily customisable. Pertinent questions. Great service.

Cons

Suggestions for supplementary questions to add would be good.

Review Source

AG

Alex G.  
Director  
Civil Engineering  
Used the software for: 2+ years

### "Review of product "

January 5, 2023

5.0

Pros

Easy to use and well set out all very clear and information was laid out well

Cons

Not had any issues with the product it worked well

Review Source

HS

Hamira S.  
HR Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great Software"

December 14, 2022

5.0

Incredibly professional and helpful. Great service.

Pros

The ease of use and simplicity to navigate means I would highly recommend.

Cons

No issues. Great software. Nothing negative to say.

Review Source

SD

Spencer D.  
Consultant  
Legal Services  
Used the software for: Less than 6 months

### "It does exactly what they say it will do..."

January 5, 2023

5.0

Great. \[SENSITIVE CONTENT\] is passionate about what he does and convinced me of the merits of his produce within a very short space of time

Pros

I have used and recommended Skills Arena since I first met \[SENSITIVE CONTENT\] some 7 or 8 years ago. Whilst I am not a complete IT dinosaur , it was good to know \[SENSITIVE CONTENT\] support team were on hand to manage my shortcomings.

Cons

No down side, it does what it does, and very well.

Review Source

AR

Amy R.  
COS  
Human Resources  
Used the software for: 6-12 months

### "Skills Arena - outlook and personality tests"

December 15, 2022

4.0

Pros

Customer service was incredible - so fast and very attentive and helpful

Cons

Some of the tests didn't seem to be hugely reflective of the skills we were trying to test

Review Source

cP

chris P.  
Director  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Great product for my business"

January 5, 2023

5.0

Great implementation and customer support when required.

Pros

Easy to use, intuitive, saves me a lot of time

Cons

All good so far, minor teething issues which were dealt with quickly by the support team.

Review Source

EB

Edward B.  
Talent Co-ordinator  
Accounting  
Used the software for: Less than 6 months

### "Easy to use and adds genuine value to your model "

November 22, 2023

5.0

Pros

Easy to use Pre-employment tests are varied and what we required Great service from the team - always on hand when needed / something which does differentiate itself from the competition

Cons

Not a huge amount to dislike for our business needs, I would presume larger businesses may opt for this to be integrated as part of their HR / Recruitment system

Review Source

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