--- title: "CrowdPass Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CrowdPass Software - reviews, pricing plans, popular comparisons to other Festival Management products and more." source_url: "https://www.capterra.com/p/10002403/CrowdPass/" page_type: "product" language: "en" --- # CrowdPass Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CrowdPass ## What is CrowdPass? CrowdPass is a powerful end-to-end event management solution that keeps events safe, smart & efficient. We prioritize enhancing attendee experiences while providing event hosts with actionable event insights. The platform is cloud-based to help manage registrations, tickets, event check-ins, attendee tracking, event access control, lead retrieval, and data analytics from any location. ## What is CrowdPass used for? [Event Management](https://www.capterra.com/event-management-software/)[Event Check In](https://www.capterra.com/event-check-in-software/)[Conference](https://www.capterra.com/conference-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CrowdPass?[Manage this product listing](https://www.g2.com/products/crowdpass-inc-crowdpass/claim_requests/new?auto=true) ## CrowdPass Overview Updated September 2026 AI summary CrowdPass supports organizations of all sizes in managing events, conferences, and registrations with tools for attendee management, ticketing, and payment processing. The platform includes features such as badge management, barcode scanning, customizable branding, and mobile access, making it adaptable for various event types. Deployment options cover cloud and major devices, offering flexibility for event teams. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CrowdPass 4.3 (13) VS. [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting Price $99 Per User, Per Month Starting Price $7000 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (13) Ease Of Use 4.6 (5,821) Value For Money 4.2 (13) Value For Money 4.7 (3,595) Customer Service 4.1 (13) Customer Service 4.8 (3,324) ## CrowdPass alternatives [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [4.6 (5,827)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114949/Eventbrite/) [EventsAir](https://www.capterra.com/p/130158/EventsAIR/) [4.6 (79)](https://www.capterra.com/p/130158/EventsAIR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130158/EventsAIR/) [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) [4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/26318/Cvent-Event-Management/) Highest Rated [Yapp](https://www.capterra.com/p/149175/Yapp/) [4.7 (180)](https://www.capterra.com/p/149175/Yapp/reviews/) Starting price $399.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149175/Yapp/) [View all alternatives](https://www.capterra.com/p/10002403/CrowdPass/alternatives/) ## FAQs about CrowdPass Overview ### Which roles and teams benefit most from CrowdPass? CrowdPass is most used by event managers, planners, and producers, along with operations leaders, program directors, and communications teams. These roles rely on it to manage registrations, attendee check-in, and event logistics, while association and donor-relations teams use it to streamline meetings, audience engagement, and continuing education experiences. Answer based on 13 reviews Overview ### What company size and industries is CrowdPass built for? CrowdPass is built for small organizations running in-person events, with 69% of reviewers from small businesses and 46% from non-profit organization management. It also serves event planners and venues, with 31% of reviewers in event services, plus midsize businesses at 23% and enterprises at 8%. Answer based on 13 reviews Features and Usability ### What are the key features of CrowdPass? CrowdPass includes event registration, ticketing, and onsite registration for attendee intake, plus badge management, badge printing, and QR code or barcode scanning for check-in. It also offers attendance tracking, attendee profiles, guest list management, real-time reporting, customizable forms, and payment processing. Getting Started and Support ### What training and onboarding options does CrowdPass offer? CrowdPass provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover topics for larger groups, and documentation and videos offer self-paced reference and walkthroughs. Getting Started and Support ### What customer support options does CrowdPass offer? CrowdPass provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support experience is available, so support quality, response speed, and helpfulness cannot be described from user reports. ## Features AI summary Based on 7,426 Festival Management reviews Capterra data shows that buyers of Event Management software rank the following features as their top priorities: - **Registration Management** (**53%** of reviewers rated this feature as critical) - **Event Scheduling** (**52%**) - **Attendee Management** (**48%**) CrowdPass supports all three features that reviewers rate highest: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses handle sign-ups more efficiently, keep event timelines organized, and track attendee details in one place, allowing teams to run events with better coordination and a smoother guest experience. Registration Management 4.1 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Event Scheduling 4.4 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Plan an event's time and location Attendee Management 4.0 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event Mobile Access 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Customizable Forms 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Reporting/Analytics 4.6 (7) 71.43% of 7 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data CrowdPass 51 features ### All Features - Access Control: Regulate who can view information within the system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Attendee Profiles: List information about event guests - Attendee Tracking: A list of registered participants - Badge Management: Create, manage, and print wearable badges - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Registration: Online registration for events - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event - Group Registration: Register a group/batch of attendees - Guest List Management: Curating an intentional list of prospective guests as per relative interests to achieve specific goals. - Lead Capture: Automatically identify and save contact information of potential customers - Mobile Access: Access software remotely via mobile devices - Online Registration: Real-time registration over the web - Onsite Registration: In-person, onsite registration - Payment Processing: Accept, record, and reconcile financial transactions - QR Codes: Matrix barcode that stores information - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - SMS Reminders: Reminders sent via SMS/text message - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Support Ticket Management: Allow customers/users to submit support queries and service requests - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Ticketing: Customize, sell, and distribute tickets - Visitor Registration: Make a list and register visitors - Volunteer Management: Manage volunteer information and direct volunteer resources - Weddings/Parties: Software that specializes in weddings, public and private parties --- Features 4.5 (13) 4.5 Based on 13 reviews ## Pricing Value for money 4.2 (13) Free Trial Basic $99.00 Per User,Per Month Value for money 4.2 (13) 4.2 Based on 13 reviews ## Support, customer service and training options Customer Service 4.1 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (13) 4.1 Based on 13 reviews ## User reviews Overall rating 4.3 Based on 13 reviews Filter by rating 5(8) 4(3) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent PS Pierce S. Event Producer Entertainment ### "Great for Festival Access Control & RFID Wristband Use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2025 CrowdPass was great, a very hands on sales and customer service team they understood our event and vision for how we wanted to use their software. We had several thousand attendees and access to the festival was great. Pros CrowdPass was great for setting up our events and managing our attendee flow thorough their NFC RFID Wristbands and access control platform. Cons Nothing it was great! We had a few feature requests that they quickly got launched. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SJ Sandra J. Event Planner - Owner Events Services ### "Great product for beginners" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 30, 2024 Overall, great experience for my clients and I would recommend. Pros It was easy for our registrants. I liked the ability to review the data live on-site. The ticketing and lead retrieval was streamlined and accessible. Cons Integration with my calendar was not the best - room for improvement. Of course, the vaccination software portion is no longer needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MO Mary O. Director Of Operations Non-Profit Organization Management ### "It was ok" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 4/10 February 1, 2023 Pros It was nice to track the covid results, vaccination cards and test results daily when we used it for one of our events. Cons The customer service was not the best at all. It was hard to change things we wanted to instantly because no one responded Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KB Kayla B. Senior Manager of Communications Non-Profit Organization Management ### "Useful!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 1, 2023 Customer service had been stellar! Always willing to help when needed. Pros The software was relatively easy from an admin perspective and easy to share out for the communications team. Cons Would be great if there was more support ensuring that users get confirmation/reminder emails in their inbox. While spam is always an issue, sharing the send email with users as they are submitting COVID info or other details might be helpful. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TK Talia K. Donor Relations and Events Manager Non-Profit Organization Management ### "CrowdPass Hindered Event Success" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 26, 2023 Our experience was quite negative both with the platform itself, and with the support and sales team. They were not responsive and when they did respond they did not have helpful solutions. Because of the significant issues with the platform we ended up having to abandon CrowdPass during the event and ask for proof of vaccination at the door for all attendees. We would have better off not spending money on the platform, or investing the time/effort necessary to use it, and managing this process ourselves. Pros The concept was good. It was important to our team to be able to track COVID vaccination/testing for our event and we thought that managing this on our own would have been too difficult. Cons There were many basic functions that would have been helpful and were not available including functionality in Spanish (which we were told by a salesperson would be possible), the ability to customize outreach language aside from the invitation email, the ability to undo a check in if someone was mistakenly checked in, the ability to download the registration list from the platform in to a spreadsheet without significant manipulation of the data in order to be useful. The functions that did exist did not work properly. Many guests received error messages or links that did not work and the QR code scanner did not work properly. All of this led to a significant delay in the check-in process at our event, and frustration from guests and staff. Reasons for choosing CrowdPass We knew other organizations that had used the product. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CA Christy A. Program Director Events Services ### "Ease of Checkin" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 25, 2023 The customer support was impressive- quick responses and willing to help! Pros The software allowed for easy upload of required information to attend multi-day event and was a breeze to setup. Cons The barcode feature wasn't working well on some phone devices. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NC Ned C. Director of Meetings and Continuing Education Non-Profit Organization Management ### "Really Helpful For Our Event" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 23, 2023 We needed an outside group to verify that our event registrants had been vaccinated. This was a huge advantage to our team to place this responsibility on CrowdPass. Pros Doing all of the work and taking the responsibility of getting everyone verified that they were up to date on their COVID shots. It didn't require much time at all from our team. Cons The only negative is that we still had to manage who had and hadn't been cleared by Crowdpass since it didn't integrate with our registration system. Reasons for choosing CrowdPass It did what we needed, and we saw it being used by another group with work that had ten times the number of registrants. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JL Jackie L. Operations Manager Legal Services ### "A good solution for vaccination verification " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 23, 2023 Overall, we had a good experience and good support. Pros We liked that the platform is easy to setup and it is simple to see all of your attendees and their completion status without seeing their data. We needed a solution that allowed us to see who did and did not complete vaccination verification, and this worked well for that. CrowdPass has excellent customer support, so they handled any folks who had trouble with submitting. They were far faster at approving / denying people than I expected, so that was helpful in the days leading up to our event. Cons We had the most trouble with the legal waiver from CrowdPass, it seemed to cover more than was needed and working with many attorneys, we had a number of attendees who did not feel comfortable signing the waiver. Reasons for choosing CrowdPass It was a reasonable price and ease of use on our part and for the attendees. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CM Colleen M. People Experience Specialist Non-Profit Organization Management ### "Great Covid management tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2023 Pros Tracking Covid positive and negative cases was super easy Cons Sometimes that app did have some errors Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DG Destiny G. Development Specialist for Advocacy and Events Non-Profit Organization Management ### "Good for PPSNE!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2023 Very user friendly for both PPSNE and the attendees! Pros I enjoyed how it kept track of attendees and their vaccinations. Cons There wasn't any cons when I used it and if I did have any issued customer support was very quick to get back to me and help! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/10002403/CrowdPass/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.