---
title: "GetReviews.ai Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about GetReviews.ai Software - reviews, pricing plans, popular comparisons to other Review Management products and more."
source_url: "https://www.capterra.com/p/10002417/GetReviews-ai/"
page_type: "product"
language: "en"
---

# 

 GetReviews.ai Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

GetReviews.ai

## What is GetReviews.ai?

Turn Every Order Into More Reviews. GetReviews is an all-in-one platform that helps businesses collect reviews, gather customer feedback, and build a stronger online reputation. Key products include Amazon’s Automatic Review Request, which streamlines review requests from eligible customers, and the Review Funnel, which uses customizable pages and QR codes to make collecting reviews quick and easy. GetReviews also offers surveys to gather private feedback, measure customer satisfaction, and identify areas for improvement. Together, these tools help businesses automate review collection, understand their customers, and turn feedback into growth.

## What is GetReviews.ai used for?

[Survey](https://www.capterra.com/survey-software/)[Review Management](https://www.capterra.com/review-management-software/)

Top alternative

Featured

Overall rating

Based on 16 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$29

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for GetReviews.ai?[Manage this product listing](https://www.g2.com/products/getreviews-ai/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### GetReviews.ai

4.6 (16)

VS.

[4.6 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

Starting Price

$29

Flat Rate, Per Month

Starting Price

$30

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (16)

Ease Of Use

4.6 (1,781)

Value For Money

4.3 (16)

Value For Money

4.4 (1,409)

Customer Service

4.7 (15)

Customer Service

4.3 (1,340)

## GetReviews.ai alternatives

[4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)

[4.6 (1,781)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201674/Enquetes-Maken/)

Highest Rated

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

[4.7 (11,577)](https://www.capterra.com/p/176571/Google-Forms/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/176571/Google-Forms/)

[SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)

[4.7 (230)](https://www.capterra.com/p/191055/SurveyHero/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/191055/SurveyHero/)

[View all alternatives](https://www.capterra.com/p/10002417/GetReviews-ai/alternatives/)

## FAQs about GetReviews.ai

Overview

### Which roles and teams benefit most from GetReviews.ai?

GetReviews.ai is most used by business owners, C-suite leaders, sales teams, and account managers who need to strengthen online reputation and customer trust. Operations and support roles use it to streamline review requests and follow-up workflows, while executives rely on it to monitor feedback trends and support growth decisions.

Answer based on 16 reviews

Overview

### What company size and industries is GetReviews.ai built for?

GetReviews.ai serves direct-to-consumer businesses, primarily small businesses at 94%, with retail as the top industry at 31%. It also fits consumer goods companies at 25%, with limited enterprise adoption at 6% and some use in construction at 6%, mainly for survey-based review collection.

Answer based on 16 reviews

Features and Usability

### What are the key features of GetReviews.ai?

GetReviews.ai offers survey building and feedback management tools, including customizable templates, custom questions, question branching, skip logic, and response validation. It also includes multi-channel distribution, mobile surveys, real-time data, reporting and analytics, access controls/permissions, and third-party integrations for CRM and email workflows.

Pricing

### How much does it cost and what fees or limitations are included?

GetReviews.ai starts at $19 per month for the Basic plan, which covers 0–20 reviews monthly and includes co-branded emails. The Individual plan costs $89, Professional is $159, and Enterprise is $399 per month with unlimited reviews. A free trial is available.

Integrations

### Which third-party tools and platforms does GetReviews.ai integrate with?

GetReviews.ai integrates with 10 third-party tools, including Shopify, Google Sheets, Klaviyo, Mailchimp, Slack, ShipBob, ShipHero, Tremendous, Auto FTP Manager, and Zapier. These integrations cover ecommerce, marketing, messaging, fulfillment, and automation workflows.

Getting Started and Support

### What training and onboarding options does GetReviews.ai offer?

GetReviews.ai provides in person training, webinars, documentation, and videos to help teams get started. In person training supports direct guidance, webinars provide scheduled instruction, documentation offers written reference materials, and videos give users on-demand visual walkthroughs for learning product features and setup steps.

Getting Started and Support

### What customer support options does GetReviews.ai offer?

GetReviews.ai provides email/help desk support, FAQ/forum access, a knowledge base, and chat. No reviewer feedback about support experience is available, so support quality, response speed, and helpfulness cannot be assessed from user comments.

## Features

AI summary

Based on 10,704 Review Management reviews

Capterra data shows that buyers of survey software rank the following features as their top priorities:

-   **Customizable Questions** (**55%** of reviewers rated this feature as critical)
-   **Surveys & Feedback** (**56%**)
-   **Survey Builder** (**53%**)

GetReviews.ai supports all three of the features reviewers value most: **Customizable Questions**, **Surveys & Feedback**, and **Survey Builder**. Together, these capabilities help businesses create tailored surveys, collect useful input, and build feedback workflows more efficiently, allowing teams to gather clearer insights and make better decisions from customer responses.

Customizable Questions

4.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Tailored or customizable questions for more targeted and relevant data collection

Survey Builder

4.5 (11)

72.73% of 11 reviewers that rated this feature as important or highly important

Create and manage surveys

Reporting/Analytics

4.2 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Customizable Fields

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

Data Import/Export

4.4 (10)

50.00% of 10 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Customizable Templates

4.3 (8)

37.50% of 8 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

GetReviews.ai 25 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- API: Application programming interface that allows for integration with other systems/databases
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software
- Data Import/Export: Import and export data to and from software applications
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- Mobile Survey: Distribute a survey via mobile devices
- Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
- Multi-Language: Manage and support multiple languages
- Multilingual Surveys: Allows for creation of surveys in different languages and advanced survey translation.
- Question Branching: Survey design technique that directs respondents to different questions based on their previous answers
- Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews
- Real-Time Data: Receive data and information in real time
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Response Validation: Ensure the answer provided fits set parameters (numerical, positive number, etc.)
- Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral
- Skip Logic: Skip over or route respondents to different questions based on their previous answers
- Survey Builder: Create and manage surveys
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- URL Customization: Modifying a website's URL to enhance readability, branding, or campaign alignment

---

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We can help you find the software with the features you need.

Features

4.5 (16)

4.5

Based on 16 reviews

## Pricing

Value for money

4.3 (16)

Free Trial

[View pricing plan details](https://www.capterra.com/p/10002417/GetReviews-ai/pricing/)

Basic

$29.00

Flat Rate,Per Month

It includes:

-   10 reviews/month
-   Automatic Review Request Feature
-   Unlimited marketplaces
-   Unlimited surveys
-   Unlimited products
-   Unlimited giveaways
-   Unlimited integrations
-   Unlimited users

Individual

$79.00

Flat Rate,Per Month

It includes:

-   Review Verification
-   Custom Domains
-   White-labeled emails
-   50 reviews/month
-   Everything in Basic..

Professional

$199.00

Flat Rate,Per Month

It includes:

-   Everything in Individual...
-   150 reviews/month

Enterprise

$599.00

Flat Rate,Per Month

It includes:

-   Unlimited Reviews
-   Everything in Professional...

Value for money

4.3 (16)

4.3

Based on 16 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[

Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[

ShipBob](https://www.capterra.com/p/166529/ShipBob/)[

ShipHero](https://www.capterra.com/p/166930/ShipHero/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (15)

4.7

Based on 15 reviews

## User reviews

Overall rating

4.6

Based on 16 reviews

Filter by rating

5(11)

4(4)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

HO

hansel O.

amazon

Retail

### "Effective but Could Be More Transparent"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2025

my experience with GetReviews.ai has been positive. The platform is easy to use and helps generate reviews efficiently, though some delays in review visibility can be frustrating.

Pros

GetReviews.ai makes it easy to collect authentic reviews with an intuitive interface and automated process. I also appreciate the real-time tracking and analytics

Cons

The review validation process can be unclear at times, and some reviews take longer than expected to appear live

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

KC

Katerina C.

Account Manager

Marketing and Advertising

### "Overall satisfaction with the service"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 11, 2024

Pros

The promptness of the support team response, the interface, the price.

Cons

I do not have a specific feature I can say I'm not happy with.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

NG

Nicola G.

GM

Consumer Services

### "100% recommend"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 10, 2024

happy to work with the platform, we are seeing some kind of improvements

Pros

Very good platform. Easy to use, very user friendly

Cons

Would like to see more templates for the landing pages

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DH

Dominique H.

Lead Account Manager

Consumer Goods

### "Tumbler - GetReviews"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 28, 2024

Easy for the most part - not as many reviews as we thought would happen

Pros

Very easy to set up and reporting is basic so covers the minimum needs

Cons

Better success metrics and examples for multiple categories to share to brands in referring

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MM

Michael M.

Owner

Cosmetics

### "Worth every penny - You will get reviews!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 14, 2024

This software is worth every penny. It does exactly what it is supposed to do and produces results. You will get reviews if you follow their instructions.

Pros

This site is great for getting reviews. It is the only solution we have found that actually works. Of course you have to make sure you are offering your customer something of value in return but it is well worth it!

Cons

It was a little confusing to setup but their customer support is A+. Just ask for the help and you will get it.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 23, 2024

Thank you for your feedback. As always, if you have any questions or comments, please email us at support@getreviews.ai

CE

Charlie E.

Owner

Consumer Goods

### "Pros & Cons"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 8, 2024

Pros

They are really helpful with there customer service.

Cons

I believe that the price is quite expensive.

Switched from

[ManyChat](https://www.capterra.com/p/206636/ManyChat/)

I didn't get many reviews from using this.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 23, 2024

Thank you for your feedback. As always, if you have any questions or comments, please email us at support@getreviews.ai

AD

Adam D.

executive

Retail

### "great that we got to start using getreviews"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 5, 2024

great that we got to start using getreviews

Pros

the support and the fact that there is still entry-level pricing which makes you feel like your still get what you pay for instead of being faced with an unquatifiable paywall

Cons

great to mention at this monent in time!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 23, 2024

Thank you for your feedback. As always, if you have any questions or comments, please email us at support@getreviews.ai

AP

Alicia P.

Owner

Retail

### "GetReviews.ai I highly recommend "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

February 23, 2024

It's a really good app as far as helping you to establish connections with your customers .

Pros

It's a great product to encourage customers to leave reviews

Cons

The pricing is a bit much for me . I would prefer something less pricier.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 28, 2024

Hi Alicia, Thank you for your review and we will keep your feedback in mind.

IE

inci E.

Owner

Retail

### "Worth to try!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

January 24, 2024

Pros

I honestly like all of the features. They have a good customer support as well.

Cons

So far I did not find anything I dislike.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 26, 2024

Thanks Inci for your review! If you have any further suggestions or need assistance, please don't hesitate to reach out.

DG

Daniela G.

CFO

Consumer Goods

### "Looking forward to getting more reviews!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

January 20, 2024

Pros

We've been using GetReviews.ai for a couple of months, and it's been great! We got everything set up ourselves, and once you get the hang of it, it's a piece of cake. Excited to rack up more reviews for our business!

Cons

The wording was a bit confusing with terms like survey, giveaway etc. and for some reason, they didn't seem to match the content at first. It took some time to figure out what can be edited where, but you'll get the hang of it pretty fast, so it's not a big deal.

Reasons for choosing GetReviews.ai

Direct link to Amazon review, lets hope it results in more reviews

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 22, 2024

Thank you so much Daniela for taking the time to share your experience with us. We're glad to hear that you're up and running with GetReviews. Our team is always here to help if you have any questions!

[View all Reviews](https://www.capterra.com/p/10002417/GetReviews-ai/reviews/)

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