# GetReviews.ai Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is GetReviews.ai the right Survey solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10002417/GetReviews-ai/reviews --- GetReviews.ai 4.6 (16) [View alternatives](https://www.capterra.com/p/10002417/GetReviews-ai/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of GetReviews.ai Ease of use 4.5 Customer Service 4.7 ## Showing most helpful reviews Showing 1-16 of 16 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mohan T. Cloud Support Engineer Information Technology and Services Used the software for: Less than 6 months ### "GetReviews.ai Review" April 25, 2023 4.0 Pros I improved Amazon product reviews with GetReviews.ai in terms of quality and quantity. This helped in attracting more customers and I got opportunity money as a key source of income. Cons I have to spend some money to buy Amazon products which are expensive for me. Giving feedback about purchased products is time consuming. Sometimes it's a stressful job when I'm busy with a tight schedule. Review Source Response from GetReviews.ai May 15, 2023 We're thrilled to hear that GetReviews has had a positive impact on your business and we truly appreciate your support. Thank you for choosing GetReviews.ai! MM Michael M. Owner Cosmetics Used the software for: 6-12 months ### "Worth every penny - You will get reviews!" October 14, 2024 5.0 This software is worth every penny. It does exactly what it is supposed to do and produces results. You will get reviews if you follow their instructions. Pros This site is great for getting reviews. It is the only solution we have found that actually works. Of course you have to make sure you are offering your customer something of value in return but it is well worth it! Cons It was a little confusing to setup but their customer support is A+. Just ask for the help and you will get it. Review Source Response from GetReviews.ai October 23, 2024 Thank you for your feedback. As always, if you have any questions or comments, please email us at support@getreviews.ai DS Darcy S. Ceo Consumer Goods Used the software for: I used a free trial ### "Services " May 9, 2023 2.0 Great Pros Just getting started with this company so far so good Cons Haven't came across anything I dislike so far they website is amazing and friendly services Review Source Response from GetReviews.ai May 15, 2023 We're excited to have you get started with GetReviews. If you have any further suggestions or need assistance, please don't hesitate to reach out. Thanks again for being a valued customer and for spreading the word about GetReviews.ai! hO hansel O. amazon Retail Used the software for: Less than 6 months ### "Effective but Could Be More Transparent" February 4, 2025 5.0 my experience with GetReviews.ai has been positive. The platform is easy to use and helps generate reviews efficiently, though some delays in review visibility can be frustrating. Pros GetReviews.ai makes it easy to collect authentic reviews with an intuitive interface and automated process. I also appreciate the real-time tracking and analytics Cons The review validation process can be unclear at times, and some reviews take longer than expected to appear live Review Source AD Adam D. executive Retail Used the software for: 6-12 months ### "great that we got to start using getreviews" September 5, 2024 5.0 great that we got to start using getreviews Pros the support and the fact that there is still entry-level pricing which makes you feel like your still get what you pay for instead of being faced with an unquatifiable paywall Cons great to mention at this monent in time! Review Source Response from GetReviews.ai October 23, 2024 Thank you for your feedback. As always, if you have any questions or comments, please email us at support@getreviews.ai DH Dominique H. Lead Account Manager Consumer Goods Used the software for: 1-2 years ### "Tumbler - GetReviews" October 28, 2024 4.0 Easy for the most part - not as many reviews as we thought would happen Pros Very easy to set up and reporting is basic so covers the minimum needs Cons Better success metrics and examples for multiple categories to share to brands in referring Review Source NG Nicola G. GM Consumer Services Used the software for: Less than 6 months ### "100% recommend" December 10, 2024 5.0 happy to work with the platform, we are seeing some kind of improvements Pros Very good platform. Easy to use, very user friendly Cons Would like to see more templates for the landing pages Review Source KC Katerina C. Account Manager Marketing and Advertising Used the software for: 6-12 months ### "Overall satisfaction with the service" December 11, 2024 5.0 Pros The promptness of the support team response, the interface, the price. Cons I do not have a specific feature I can say I'm not happy with. Review Source CE Charlie E. Owner Consumer Goods Used the software for: Less than 6 months ### "Pros & Cons" September 8, 2024 5.0 Pros They are really helpful with there customer service. Cons I believe that the price is quite expensive. Switched from [ManyChat](https://www.capterra.com/p/206636/ManyChat/) I didn't get many reviews from using this. Review Source Response from GetReviews.ai October 23, 2024 Thank you for your feedback. As always, if you have any questions or comments, please email us at support@getreviews.ai AM Amanda M. Operations Retail Used the software for: 2+ years ### "Straight-forward and Convenient" April 25, 2023 5.0 We were fulfilling free orders when you scan a QR code Pros The list of validations was easy to find, and the option to either validate or delete was convenient. Cons The frequency of the reminder emails is annoying, but i'm sure that could be easily fixed Review Source Response from GetReviews.ai April 28, 2023 Thank you so much Amanda for taking the time to share your experience with us. Regarding the frequency of the emails, you can turn those off under Account Settings > Mail. If you have any inquiries or need support, our inbox is always open. CC Carlos C. Sales and Marketing Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Good value for Money, Not perfect but it does the job well" May 4, 2023 4.0 Pros The templates and surveys are intuitive and user friendly. Cons I do not like that I have to essentially offer customers in the UK and the US the same reward for completing the survey. This is a limitation for me. Review Source Response from GetReviews.ai May 23, 2023 Hi Carlos! We do have a feature where you can offer customers in the UK and the US different rewards. We'd be happy to help you out. Would you be able to email us at support@getreviews.ai? dM daniel M. ceo Financial Services Used the software for: 2+ years ### "Excellent platform" April 27, 2023 5.0 Highly recommended, when you try a software it ends up being as described in getreviews. It is a very reliable site. Pros The detail of the reviews and how honest they are. Cons The site is not in Spanish. They could offer the option in different languages. Review Source Response from GetReviews.ai May 15, 2023 Thanks Daniel for taking the time to share your experience with GetReviews.ai. Your feedback is incredibly valuable and the team will review your request of adding additional languages to the platform. If there's anything else we can do to further enhance your experience, please don't hesitate to reach out to our support team. DG Daniela G. CFO Consumer Goods Used the software for: Less than 6 months ### "Looking forward to getting more reviews!" January 20, 2024 5.0 Pros We've been using GetReviews.ai for a couple of months, and it's been great! We got everything set up ourselves, and once you get the hang of it, it's a piece of cake. Excited to rack up more reviews for our business! Cons The wording was a bit confusing with terms like survey, giveaway etc. and for some reason, they didn't seem to match the content at first. It took some time to figure out what can be edited where, but you'll get the hang of it pretty fast, so it's not a big deal. Reason for choosing GetReviews.ai Direct link to Amazon review, lets hope it results in more reviews Review Source Response from GetReviews.ai January 22, 2024 Thank you so much Daniela for taking the time to share your experience with us. We're glad to hear that you're up and running with GetReviews. Our team is always here to help if you have any questions! AP Alicia P. Owner Retail Used the software for: Less than 6 months ### "GetReviews.ai I highly recommend " February 23, 2024 4.0 It's a really good app as far as helping you to establish connections with your customers . Pros It's a great product to encourage customers to leave reviews Cons The pricing is a bit much for me . I would prefer something less pricier. Review Source Response from GetReviews.ai February 28, 2024 Hi Alicia, Thank you for your review and we will keep your feedback in mind. MA Mike A. Sales Manager Construction Used the software for: Less than 6 months ### "Seamless" April 25, 2023 5.0 Pros How easy it was to integrate, so simple and seamless. Cons The cost is industry standard it seems. Promotions to have a reduced cost would be great. Review Source Response from GetReviews.ai April 28, 2023 Mike, thank you for the review! We're so happy to hear about your experience with GetReviews. Until then, we're here if you need anything. iE inci E. Owner Retail Used the software for: Less than 6 months ### "Worth to try!" January 24, 2024 5.0 Pros I honestly like all of the features. They have a good customer support as well. Cons So far I did not find anything I dislike. Review Source Response from GetReviews.ai January 26, 2024 Thanks Inci for your review! If you have any further suggestions or need assistance, please don't hesitate to reach out. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.