---
title: "Owner.com Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Owner.com Software - reviews, pricing plans, popular comparisons to other Online Ordering products and more."
source_url: "https://www.capterra.com/p/10002488/Owner/"
page_type: "product"
language: "en"
---

# 

 Owner.com Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Owner.com

## What is Owner.com?

Owner is the AI growth system for independent restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party sales. Unlike traditional restaurant software that requires owners to manage multiple tools, Owner delivers a proven system run by experts. It’s like having an army of engineers and marketers working for your restaurant, helping you drive direct orders, increase repeat customers, and keep more profit.

## What is Owner.com used for?

[Online Ordering](https://www.capterra.com/online-ordering-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 111 user reviews

Reviews sentiment

Positive

89%

Neutral

2%

Negative

9%

Starting price

$499

Flat Rate, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Food Delivery / 2025
-   Online Ordering / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Owner.com?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.owner.com&name=Owner.com)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Owner.com

4.6 (111)

VS.

[4.1 (553)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting Price

$499

Flat Rate, Per Month

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (111)

Ease Of Use

4.2 (646)

Value For Money

4.3 (109)

Value For Money

3.8 (526)

Customer Service

4.6 (110)

Customer Service

3.7 (560)

## Owner.com alternatives

Highest Rated

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)

[4.9 (646)](https://www.capterra.com/p/142877/Restroworks/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/142877/Restroworks/)

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

[4.6 (3,032)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

[StoreKit](https://www.capterra.com/p/203009/SK-Takeaway/)

[4.9 (110)](https://www.capterra.com/p/203009/SK-Takeaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/203009/SK-Takeaway/)

[ChowNow](https://www.capterra.com/p/229841/ChowNow/)

[4.7 (47)](https://www.capterra.com/p/229841/ChowNow/#reviews)

Starting price

$319.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/229841/ChowNow/)

[View all alternatives](https://www.capterra.com/p/10002488/Owner/alternatives/)

## FAQs about Owner.com

Overview

### What problems does Owner.com solve?

Owner.com solves restaurants’ dependence on high-commission delivery apps, clunky online ordering, scattered marketing tools, and hard-to-manage websites. It centralizes direct ordering, delivery routing, customer data, SEO, loyalty, and promotions in one system. Restaurant owners, operators, and multi-location teams benefit most by improving margins, order visibility, and customer retention.

Answer based on 90 reviews

Overview

### Which roles and teams benefit most from Owner.com?

Owner.com is most used by restaurant owners, founders, and executives who need stronger direct ordering, customer retention, and revenue control. General managers and operations leaders use it to streamline online ordering, promotions, and guest communication, while chef-owners and location managers rely on it to support daily service efficiency and brand consistency.

Answer based on 111 reviews

Overview

### What company size and industries is Owner.com built for?

Owner.com is built for small restaurant businesses, with 99% of reviewers from small businesses and 50% from Restaurants. It also serves Food & Beverages businesses, which account for 48% of reviewers, while limited use appears in Enterprise companies at 1% and Health, Wellness and Fitness at 1%.

Answer based on 111 reviews

Features and Usability

### What are the key features of Owner.com?

Owner.com includes core restaurant features like online ordering, website management, order management, and POS integration, plus delivery management with dispatching and order tracking. Differentiator features include loyalty program and rewards management, email and SMS marketing, and real-time analytics for multi-location sales and customer activity.

Answer based on 65 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Owner.com starts at $249 per month on the Flexible plan, which adds a small per-order fee and month-to-month terms. The Standard plan is $499 per month flat rate with no long-term contracts or cancellation fees. The platform also offers 24/7 American support, online ordering, and loyalty tools.

Answer based on 5 reviews

Integrations

### Which third-party tools and platforms does Owner.com integrate with?

Owner.com integrates with 10 third-party tools and platforms, including Toast POS, DoorDash, Square Point of Sale, Clover, and Otter from reviewer mentions. Official catalog integrations also include Uber Eats, QuickBooks Online, Stripe, Lightspeed Restaurant, and Epos Now, covering POS, delivery, accounting, and payments.

Answer based on 40 reviews

Getting Started and Support

### What training and onboarding options does Owner.com offer?

Owner.com provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars offer guided instruction, while documentation and videos support self-paced reference and walkthroughs for reviewing features and setup steps as needed.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does Owner.com offer, and how do users rate the experience?

Owner.com offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as responsive, helpful, and quick during onboarding and post-launch, especially by phone. Some report inconsistent follow-through, harder access after setup, and occasional delays or communication gaps on more complex issues.

Answer based on 65 reviews

Website management

### How easy is it to manage a restaurant website with Owner.com?

Owner.com makes restaurant website management easy for most small business owners, especially teams replacing older ordering tools. It helps with fast setup, direct edits, menu changes, online ordering, and SEO, though some restaurants find customization limited, branding too templated, or backend guidance and promotional controls less flexible.

Answer based on 37 reviews

## Who uses Owner.com?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 2,404 Online Ordering reviews

Capterra data shows that buyers of online ordering software rank the following features as their top priorities:

-   **Online Payments** (**52%** of reviewers rated this feature as critical)
-   **Order Tracking** (**47%**)
-   **Payment Processing** (**50%**)

Owner.com supports all three of the features reviewers rate most highly: **Online Payments**, **Order Tracking**, and **Payment Processing**. Together, these capabilities help businesses accept customer payments online, keep diners updated on order status, and handle transactions accurately, allowing teams to deliver a smoother ordering experience and manage revenue more efficiently.

Online Payments

4.8 (67)

86.57% of 67 reviewers that rated this feature as important or highly important

You benefit from straightforward online payments, quick deposits, and Stripe integration. Some users say payments are easy for customers, reduce staff workload, and improve cash flow, though a few mention limited refund options and occasional transaction disputes.

Order Tracking

4.8 (64)

84.38% of 64 reviewers that rated this feature as important or highly important

With this capability, you can easily monitor orders, issue refunds, and update customers in real time. Reviewers appreciate the live tracking, simple interface, and how it reduces customer inquiries about order status, helping set clear expectations for guests.

Payment Processing

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Mobile Access

4.8 (66)

87.88% of 66 reviewers that rated this feature as important or highly important

This aspect helps you reach customers on the go with optimized mobile websites and dedicated apps. Reviewers appreciate the ease of ordering via mobile, frequent positive feedback from customers, and the convenience of having both Android and iOS app options.

Order Management

4.8 (50)

92.00% of 50 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Online Ordering

4.8 (80)

88.75% of 80 reviewers that rated this feature as important or highly important

Owner.com offers a user-friendly online ordering process that helps you drive sales and retain customer data. Users think the platform is easy for both staff and customers, integrates with POS systems, and supports promotions, making ordering seamless and efficient.

Owner.com 34 features

### All Features
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Customer Accounts: Record customer information, purchase history, and other notes
- Customizable Branding: Add customized logos and colors to align with company branding
- Delivery Estimate: A note of the expected delivery date and time
- Delivery Management: Manage order deliveries until they are received by the customers
- Email Marketing: Create and send email blasts/campaigns
- Food Delivery Dispatching: Dispatch food deliveries
- For Restaurants: Serves restaurants
- Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Loyalty Program: It gives you tools to reward repeat customers and personalize engagement. Reviewers indicate the loyalty program is simple to set up, encourages repeat business, integrates with online orders, and is valued by customers for its rewards and reminders.
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Menu Builder: Create and edit a list of food/beverage items
- Mobile Access: This aspect helps you reach customers on the go with optimized mobile websites and dedicated apps. Reviewers appreciate the ease of ordering via mobile, frequent positive feedback from customers, and the convenience of having both Android and iOS app options.
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Multi-Location: Manage and support multiple locations
- Online Ordering: Owner.com offers a user-friendly online ordering process that helps you drive sales and retain customer data. Users think the platform is easy for both staff and customers, integrates with POS systems, and supports promotions, making ordering seamless and efficient.
- Online Payments: You benefit from straightforward online payments, quick deposits, and Stripe integration. Some users say payments are easy for customers, reduce staff workload, and improve cash flow, though a few mention limited refund options and occasional transaction disputes.
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Tracking: With this capability, you can easily monitor orders, issue refunds, and update customers in real time. Reviewers appreciate the live tracking, simple interface, and how it reduces customer inquiries about order status, helping set clear expectations for guests.
- Payment Processing: Accept, record, and reconcile financial transactions
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Point of Sale (POS) Integration: Integrates with point of sale (POS) systems
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants
- Reviews Management: Track and monitor reviews of products or services
- Rewards Management: Strategize and implement rewards for returning customers, employees and other members
- SMS Marketing: Send promotional campaigns or transactional messages via text messages
- SMS Messaging: Send messages via SMS
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Website Personalization: Customize website features

---

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Features

4.5 (111)

4.5

Based on 111 reviews

## Pricing

Value for money

4.3 (109)

[View pricing plan details](https://www.capterra.com/p/10002488/Owner/pricing/)

Standard

$499.00

Flat Rate,Per Month

It includes:

-   Restaurant Website
-   Online Ordering
-   Mobile App
-   Loyalty and Rewards
-   Automated Marketing
-   Month-to-Month Contract
-   24/7 American Support

Flexible

$249.00

Flat Rate,Per Month

It includes:

-   Restaurant Website
-   Online Ordering
-   Mobile App
-   Loyalty and Rewards
-   Automated Marketing
-   Month-to-Month Contract
-   24/7 American Support

Value for money

4.3 (109)

4.3

Based on 109 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[

Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[

Clover](https://www.capterra.com/p/226864/Clover/)[

Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[

Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[

Otter](https://www.capterra.com/p/202799/Otter/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (110)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (110)

4.6

Based on 110 reviews

## User reviews

Overall rating

4.6

Based on 111 reviews

Filter by rating

5(94)

4(5)

3(2)

2(3)

1(7)

Mentioned topic

Sorted by most recent

Rosana B.

General Manager

Food & Beverages

### "Reclaim your Business, One Order at a Time"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 16, 2026

So far, it has been a positive experience in spite of the glitches, but nothing is perfect, right?!? We have to work together to achieve our goals and we see this as a partnership for success. Owner.com has the team, the support, and the technology to bring us, small business owners, the resources we need. There is room for us to learn about campaign management and other features Owner offers. This is only our first month with Owner and we are looking forward to seeing what this partnership can bring.

Pros

How fast and efficient the Onboarding team moved through the process of putting us on the map such as building our website and adding photos and videos and keeping the lines of communication open. Our Onboarding Team was responsive and very professional. We are still navigating the waters with Owner.com and while fixing some bugs here and there and learning how to work with them, we were sweetly surprised when we received an email announcing the launching of our App-that was in such a timely manner! We also really liked how easy it is to interact with Owner Support. Their response time is immediate and they are actually very helpful. They helped us fix some issues on the modifiers for some of the specials we offer and it was seamless.

Cons

The approach could be more to the point. Instead of saying "I'll be here for anything you may need, you can contact me anytime", just say "you will have an Onboarding Team that will take care of you from now on, and from there our Support team will be able to take care of any issues that may come up". I felt that I wasted my time trying to contact what was actually the "sales" team instead of reaching directly to Support. But to add on, I believe this was a glitch in the system but worth mentioning: The first few delivery orders we had, were assigned to Uber drivers and Dashers and that was not what we had agreed on. During set up, we agreed to use third party drivers only if delivery was exceeding our 5 miles radius. Delivery orders received were .5-1.5 miles away, so we got a bit frustrated our in house drivers did not get to deliver these orders and on top of that there is a charge added to have Uber/DD deliver. I am still waiting to hear from Owner whether we will get reimbursed for the delivery fees incurred. The onboarding team was able to fix this issue upon my second call to them. We did not see any delivery orders come in for a few days, but then when they resumed, it was directed to our in-house drivers. So, this was a bit disappointing being that the whole idea of joining Owner.com is because we work for the purpose of bringing back what we own-our deliveries by our own in house drivers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BK

Brian K.

President

Food & Beverages

### "Owner.com for Restaurants - Don't Do it!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 12, 2026

Terrible support, the website is a joke. It's all AI slop and will give you a bad reputation.

Pros

Nothing good, it's all AI slop. Why would i write something positive in this box, there is nothing good to say about owner.com. Just lookup their \[sensitive content hidden\] - hes clueless!

Cons

There's not enough room on this form to say how terrible owner.com is for restaurants. Look somewhere else, the support is abysmal, the website is trash, the ai slop pages built are horrible we've had customers question the authenticity of the site. RUN FAR AWAY

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ted C.

Owner

Restaurants

### "Two week into this and we love it."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 7, 2026

Overall the expierence has been great. from the initial sales presentation to the onboarding, the launch and the financial set up we have been very satisfied. plus we are seeing a definate increase in business and customer satisfaction. they love the site.

Pros

very organized step by step on boarding, and operation. the website is easy to understand and the people are friendly and responsive. the use of third party delivery is great. we dont have to deal with it and it works.

Cons

So far we have been live for about 2 weeks and everyting seem just as it was planned, we dont have any problems

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PB

Paul B.

Assistant General Manager

Restaurants

### " owner.com review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 1, 2026

my overall experience till now its great. and we are waiting for the app in the ios store and google store to get approved. we will make conclusions in a few months when we analyse the sales

Pros

the website looks good, and its taking over really fast from the in-toast integration website. they have 24/7 support and thats amazing. we are still new so looking forward to explore all the functions.

Cons

i guess its all about customising the products and had to think whats working or not for us. but the team is eager to help.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EW

Eric W.

Owner

Restaurants

### " The Best Investment We’ve Made for Online Ordering"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

June 23, 2026

My overall experience with Owner.com⁠￼ has been excellent. The website is incredibly user-friendly for both our customers and our staff, making online ordering simple and seamless. One of the biggest benefits has been shifting sales away from third-party platforms like DoorDash and onto our own website, which means lower commission costs and more revenue staying in our business. While the onboarding process took some time and we had a few setup details to work through, the customer service team has been responsive and helpful every step of the way. Overall, it’s been a great investment for our restaurant and has helped us build stronger direct relationships with our customers.

Pros

What I like most about using Owner.com⁠￼ is that it allows us to offer our customers the same pricing they would pay in-store, even for delivery orders, without the inflated menu prices that come with third-party apps. It gives us more control over the customer experience, helps us build direct relationships with our guests, integrates with our POS system, and keeps more of every sale in our business instead of paying large commission fees. The website is easy for customers to use, includes online ordering and rewards, and ultimately helps us provide better value while supporting a locally owned business.

Cons

What I liked least was that the onboarding process took some time, and we still had a few integration and setup issues to work through. However, Owner.com has been very responsive, and we’re getting close to having everything running exactly the way we want.

Switched from

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

Needed a better website that was optimized for Google

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RC

Rocco C.

Owner

Restaurants

### "Solid & Valuable Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 23, 2026

Wonderful 3 and plus years of mutual professionalism and courtesy. The owner of the shows interest and put himself on the line.!

Pros

Ease of use, customer service, order management. Throughout the years, the services expanded, many more employees have been trained, but the experience remain positive!

Cons

Too many Updates that slightly change the settings, therefore we have to retrain staff for it and personally understand the changes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EW

Earl W.

Executive Director of Operations

Restaurants

### "Great product! Tech consolidation and automation done right. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 17, 2026

Overall experience has been very positive. Expectations were explained well up front and they delivered what they said they would. Things took a little longer than I thought for initial "go live" but some of that was probably on me delaying/reviewing menu items. Support is fantastic so far (only needed to call after go live 1 time). Site works, hardware works, integration works, reporting works, marketing works. Order management is simple from the site or directly on the tablet which hasn't been my experience with other platforms. The ongoing training, online tutorials and webinars are great too. Overall experience has been very positive and I'm hoping it continues to be so.

Pros

So far the absolute best thing about Owner.com is the ease of use. Setup was dead simple, hardware worked right out of the box, website was built for me and they took feedback and made changes without me having to do anything other than review it. SEO is setup and is starting to work. Automated marketing has went out and is showing results. Reporting is decent and customer feedback is routed through the app for easy review. The menu is easy to edit and integration with Doordash so I could get rid of a tablet and printer makes it even easier (setting that up took 2 minutes). Ease of use is the best part about it.

Cons

The communication from the representative that was my guide through all of the pre-live items AFTER I went live. Maybe I missed it but after you go live you are handed off to the regular support team and I didn't know that so for a day or so I felt like communication stopped. Once the correct method of communication was .... communicated things went super well. The support team answers the phone or emails quickly and actually have the answers and ability to fix/support the platform.

Switched from

[ChowNow](https://www.capterra.com/p/229841/ChowNow/)

Chownow did not have the features we needed with marketing, customer loyalty and zero ability to control or change the very basic automated marketing they sent out. Couponing and promotions were very limited, their app was basic and boring and with no loyalty program why would anybody use the app in the first place.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KH

Kay H.

CEO

Food & Beverages

### "Restaurant Owners, I highly recommend Owner.com"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 15, 2026

It has been about 3 weeks since I started and I truly love how they are proactive about making onboarding simple. Their interface on their dashboard is easy to use and learn. The onboarding team and success management team were very helpful solving any questions I have.

Pros

I had a great experience with onboarding with their team. But also the integration was very easy on my end. For the price I am paying, the AI friendly website was quickly built and all my online ordering system and 3rd party delivery was set up. Since their delivery fee is a set price, I do not have to pay 25-30% fee to 3rd party delivery. I also like how any negative feedback from the guests is sent to my phone and email directly so I can address it quickly. Any issues or questions I have, I have support person assigned to my company that is very helpful.

Cons

I wish they have more tools for POS, and AI answering system for restaurant owners. But I hear that they are developing it right now. Very excited to learn more about their products.

Switched from

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

I need more automation and AI centric website

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TT

Tauseef T.

Owner

Food & Beverages

### "Great Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 15, 2026

I am Satisfied with overall experience. Although i am not getting that much order i expected. i am waiting for more in near future to grow business

Pros

I like Customer Service and I like the website management of my business by my own self. It good opportunity to join the owner.com to our business with help of their team

Cons

For New Customer. they must not charge for 3 month. let new business grow. Establish their foot print in their Neighborhood.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Shai M.

Owner Operator

Food & Beverages

### "High Hopes for Owner.com"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

June 10, 2026

The overall experience was less than great. After 2 weeks of launching, I am still waiting for corrections to be made.

Pros

What I liked most about Owner.com was the friendliness and the onboarding savings for signing up. The integration was seamless which was easy and did not disrupt any business operations.

Cons

What I like least about Owner.com is the fast tracking push and the lack of listening to what the restaurant operator is looking to achieve.

Switched from

[Chowly](https://www.capterra.com/p/212043/Chowly/)

wanted to try something new. I have tried a couple API and SaaS integration software that I wasn't impressed with. Owner.com does a ton of marketing and wanted to see what the product was about.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10002488/Owner/reviews/)

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