---
title: "Owner.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Owner.com the right Online Ordering solution for you? Explore 111 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/10002488/Owner/reviews/"
page_type: "reviews"
language: "en"
---

Owner.com

4.6 (111)

[View alternatives](https://www.capterra.com/p/10002488/Owner/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 26th, 2026

# Reviews of Owner.com

Ease of use

4.6

Customer Service

4.6

## Pros and Cons in Reviews

KH

Kay H

CEOFood & Beverages, 11 - 50 employeesUsed the software for: Less than 6 months.

“For the price I am paying, the AI friendly website was quickly built and all my online ordering system and 3rd party delivery was set up. Since their delivery fee is a set price, I do not have to pay 25-30% fee to 3rd party delivery. “

June 15, 2026

Rosana B

General ManagerFood & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months.

“Delivery orders received were .5-1.5 miles away, so we got a bit frustrated our in house drivers did not get to deliver these orders and on top of that there is a charge added to have Uber/DD deliver.“

July 16, 2026

DG

David G

PresidentFood & Beverages, 51 - 200 employeesUsed the software for: Less than 6 months.

“Turning our website into a first-party ordering platform, opening up additional revenue centers, and creating guest engagement in an easy-to-use way are just a few of the positives my business has garnered just in the first week of go-live. “

June 8, 2026

Rosana B

General ManagerFood & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months.

“So, this was a bit disappointing being that the whole idea of joining Owner.com is because we work for the purpose of bringing back what we own-our deliveries by our own in house drivers.“

July 16, 2026

Ew

Eric w

OwnerRestaurants, 2 - 10 employeesUsed the software for: Less than 6 months.

“It gives us more control over the customer experience, helps us build direct relationships with our guests, integrates with our POS system, and keeps more of every sale in our business instead of paying large commission fees.“

June 23, 2026

Cindy F

FounderFood & Beverages, 11 - 50 employeesUsed the software for: 6-12 months.

“As a result, many dine-in customers came in expecting free items, creating operational disruptions and financial loss.“

April 6, 2026

Rosana B

General ManagerFood & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months.

“Owner.com has the team, the support, and the technology to bring us, small business owners, the resources we need.“

July 16, 2026

Cindy F

FounderFood & Beverages, 11 - 50 employeesUsed the software for: 6-12 months.

“On multiple occasions, online orders placed by customers were not transmitted to our POS system (Toast).“

April 6, 2026

## Showing most helpful reviews

Showing 1-25 of 111 Reviews

Sort by:

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Rosana B.  
General Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Reclaim your Business, One Order at a Time"

July 16, 2026

4.0

So far, it has been a positive experience in spite of the glitches, but nothing is perfect, right?!? We have to work together to achieve our goals and we see this as a partnership for success. Owner.com has the team, the support, and the technology to bring us, small business owners, the resources we need. There is room for us to learn about campaign management and other features Owner offers. This is only our first month with Owner and we are looking forward to seeing what this partnership can bring.

Pros

How fast and efficient the Onboarding team moved through the process of putting us on the map such as building our website and adding photos and videos and keeping the lines of communication open. Our Onboarding Team was responsive and very professional. We are still navigating the waters with Owner.com and while fixing some bugs here and there and learning how to work with them, we were sweetly surprised when we received an email announcing the launching of our App-that was in such a timely manner! We also really liked how easy it is to interact with Owner Support. Their response time is immediate and they are actually very helpful. They helped us fix some issues on the modifiers for some of the specials we offer and it was seamless.

Cons

The approach could be more to the point. Instead of saying "I'll be here for anything you may need, you can contact me anytime", just say "you will have an Onboarding Team that will take care of you from now on, and from there our Support team will be able to take care of any issues that may come up". I felt that I wasted my time trying to contact what was actually the "sales" team instead of reaching directly to Support. But to add on, I believe this was a glitch in the system but worth mentioning: The first few delivery orders we had, were assigned to Uber drivers and Dashers and that was not what we had agreed on. During set up, we agreed to use third party drivers only if delivery was exceeding our 5 miles radius. Delivery orders received were .5-1.5 miles away, so we got a bit frustrated our in house drivers did not get to deliver these orders and on top of that there is a charge added to have Uber/DD deliver. I am still waiting to hear from Owner whether we will get reimbursed for the delivery fees incurred. The onboarding team was able to fix this issue upon my second call to them. We did not see any delivery orders come in for a few days, but then when they resumed, it was directed to our in-house drivers. So, this was a bit disappointing being that the whole idea of joining Owner.com is because we work for the purpose of bringing back what we own-our deliveries by our own in house drivers.

Review Source

EW

Eric W.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### " The Best Investment We’ve Made for Online Ordering"

June 23, 2026

5.0

My overall experience with Owner.com⁠￼ has been excellent. The website is incredibly user-friendly for both our customers and our staff, making online ordering simple and seamless. One of the biggest benefits has been shifting sales away from third-party platforms like DoorDash and onto our own website, which means lower commission costs and more revenue staying in our business. While the onboarding process took some time and we had a few setup details to work through, the customer service team has been responsive and helpful every step of the way. Overall, it’s been a great investment for our restaurant and has helped us build stronger direct relationships with our customers.

Pros

What I like most about using Owner.com⁠￼ is that it allows us to offer our customers the same pricing they would pay in-store, even for delivery orders, without the inflated menu prices that come with third-party apps. It gives us more control over the customer experience, helps us build direct relationships with our guests, integrates with our POS system, and keeps more of every sale in our business instead of paying large commission fees. The website is easy for customers to use, includes online ordering and rewards, and ultimately helps us provide better value while supporting a locally owned business.

Cons

What I liked least was that the onboarding process took some time, and we still had a few integration and setup issues to work through. However, Owner.com has been very responsive, and we’re getting close to having everything running exactly the way we want.

Switched from

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

Needed a better website that was optimized for Google

Review Source

BK

Brian K.  
President  
Food & Beverages  
Used the software for: Less than 6 months

### "Owner.com for Restaurants - Don't Do it!"

July 12, 2026

1.0

Terrible support, the website is a joke. It's all AI slop and will give you a bad reputation.

Pros

Nothing good, it's all AI slop. Why would i write something positive in this box, there is nothing good to say about owner.com. Just lookup their \[sensitive content hidden\] - hes clueless!

Cons

There's not enough room on this form to say how terrible owner.com is for restaurants. Look somewhere else, the support is abysmal, the website is trash, the ai slop pages built are horrible we've had customers question the authenticity of the site. RUN FAR AWAY

Review Source

EW

Earl W.  
Executive Director of Operations  
Restaurants  
Used the software for: Less than 6 months

### "Great product! Tech consolidation and automation done right. "

June 17, 2026

5.0

Overall experience has been very positive. Expectations were explained well up front and they delivered what they said they would. Things took a little longer than I thought for initial "go live" but some of that was probably on me delaying/reviewing menu items. Support is fantastic so far (only needed to call after go live 1 time). Site works, hardware works, integration works, reporting works, marketing works. Order management is simple from the site or directly on the tablet which hasn't been my experience with other platforms. The ongoing training, online tutorials and webinars are great too. Overall experience has been very positive and I'm hoping it continues to be so.

Pros

So far the absolute best thing about Owner.com is the ease of use. Setup was dead simple, hardware worked right out of the box, website was built for me and they took feedback and made changes without me having to do anything other than review it. SEO is setup and is starting to work. Automated marketing has went out and is showing results. Reporting is decent and customer feedback is routed through the app for easy review. The menu is easy to edit and integration with Doordash so I could get rid of a tablet and printer makes it even easier (setting that up took 2 minutes). Ease of use is the best part about it.

Cons

The communication from the representative that was my guide through all of the pre-live items AFTER I went live. Maybe I missed it but after you go live you are handed off to the regular support team and I didn't know that so for a day or so I felt like communication stopped. Once the correct method of communication was .... communicated things went super well. The support team answers the phone or emails quickly and actually have the answers and ability to fix/support the platform.

Switched from

[ChowNow](https://www.capterra.com/p/229841/ChowNow/)

Chownow did not have the features we needed with marketing, customer loyalty and zero ability to control or change the very basic automated marketing they sent out. Couponing and promotions were very limited, their app was basic and boring and with no loyalty program why would anybody use the app in the first place.

Review Source

DG

David G.  
President  
Food & Beverages  
Used the software for: Less than 6 months

### "Owner.com truly delivers on all levels"

June 8, 2026

5.0

Turning our website into a first-party ordering platform, opening up additional revenue centers, and creating guest engagement in an easy-to-use way are just a few of the positives my business has garnered just in the first week of go-live. The online payments flow through regularly, the visibility we enjoy via search engines is invaluable, and the ability to save our guests money when ordering for delivery with a consistent and fair delivery fee has increased our rates of guest retention. The post-go-live support has been at a high level, and their team made absolutely sure we had 100% competency before launch.

Pros

Detailed, knowledgeable on-boarding team that took the time to understand our business and its voice. Immediate results with improved SEO and better communication with guests. The guest-facing side of the product is an excellent user experience.

Cons

The fee structure takes a minute to get used to, and I miss our brand-identity colors and fonts, but I believe we can add more design and content elements as we thrive on the platform

Switched from

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

Better lead generation using SEO, better engagement

Review Source

Cindy F.  
Founder  
Food & Beverages  
Used the software for: 6-12 months

### "SEO Non-Performance and Operational System Failures"

April 6, 2026

1.0

Overall, the vendor has failed to deliver the promised services, resulting in operational disruption, reputational damage, and financial loss.

Pros

We selected this vendor initially because their ordering website interface was visually appealing and seemed well-designed.

Cons

First, communication has been extremely disorganized. Without our acknowledgment and consent, Owner sent promotional emails mitipal times (including discounts and free item offers) to our entire customer database. These campaigns were not clearly written, resulting in significant confusion. As a result, many dine-in customers came in expecting free items, creating operational disruptions and financial loss. Second, the system itself is unreliable and incomplete. On multiple occasions, online orders placed by customers were not transmitted to our POS system (Toast). Customers arrived to pick up their orders only to find that their food had not been prepared, leading to frustration and multiple negative reviews. Additionally, the refund system is severely limited. It only allows refunds by entering a total amount, without the ability to process itemized refunds. This creates serious complications, especially when taxes and tips are involved, and falls far below the standard functionality expected from a professional POS-integrated system. Most importantly, Owner markets themselves as providing SEO services. However, they have failed to deliver even the most basic SEO implementation. For example, our service areas are not listed on our website, which is fundamental for local SEO. We have had independent professionals evaluate the SEO performance over several months, and the results have shown no meaningful improvement. We raised these SEO concerns over two months ago and followed up again two weeks ago. To date, we have received no response.

Switched from

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

We initially chose Owner.com because they strongly emphasized their SEO capabilities.

Review Source

KH

Kay H.  
CEO  
Food & Beverages  
Used the software for: Less than 6 months

### "Restaurant Owners, I highly recommend Owner.com"

June 15, 2026

5.0

It has been about 3 weeks since I started and I truly love how they are proactive about making onboarding simple. Their interface on their dashboard is easy to use and learn. The onboarding team and success management team were very helpful solving any questions I have.

Pros

I had a great experience with onboarding with their team. But also the integration was very easy on my end. For the price I am paying, the AI friendly website was quickly built and all my online ordering system and 3rd party delivery was set up. Since their delivery fee is a set price, I do not have to pay 25-30% fee to 3rd party delivery. I also like how any negative feedback from the guests is sent to my phone and email directly so I can address it quickly. Any issues or questions I have, I have support person assigned to my company that is very helpful.

Cons

I wish they have more tools for POS, and AI answering system for restaurant owners. But I hear that they are developing it right now. Very excited to learn more about their products.

Switched from

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

I need more automation and AI centric website

Review Source

SM

Shai M.  
Owner Operator  
Food & Beverages  
Used the software for: Less than 6 months

### "High Hopes for Owner.com"

June 10, 2026

3.0

The overall experience was less than great. After 2 weeks of launching, I am still waiting for corrections to be made.

Pros

What I liked most about Owner.com was the friendliness and the onboarding savings for signing up. The integration was seamless which was easy and did not disrupt any business operations.

Cons

What I like least about Owner.com is the fast tracking push and the lack of listening to what the restaurant operator is looking to achieve.

Switched from

[Chowly](https://www.capterra.com/p/212043/Chowly/)

wanted to try something new. I have tried a couple API and SaaS integration software that I wasn't impressed with. Owner.com does a ton of marketing and wanted to see what the product was about.

Review Source

Ted C.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "Two week into this and we love it."

July 7, 2026

5.0

Overall the expierence has been great. from the initial sales presentation to the onboarding, the launch and the financial set up we have been very satisfied. plus we are seeing a definate increase in business and customer satisfaction. they love the site.

Pros

very organized step by step on boarding, and operation. the website is easy to understand and the people are friendly and responsive. the use of third party delivery is great. we dont have to deal with it and it works.

Cons

So far we have been live for about 2 weeks and everyting seem just as it was planned, we dont have any problems

Review Source

PB

Paul B.  
Assistant General Manager  
Restaurants  
Used the software for: Less than 6 months

### " owner.com review"

July 1, 2026

5.0

my overall experience till now its great. and we are waiting for the app in the ios store and google store to get approved. we will make conclusions in a few months when we analyse the sales

Pros

the website looks good, and its taking over really fast from the in-toast integration website. they have 24/7 support and thats amazing. we are still new so looking forward to explore all the functions.

Cons

i guess its all about customising the products and had to think whats working or not for us. but the team is eager to help.

Review Source

RK

Rajesh K.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "You're missing out if you are still using some other platform"

May 14, 2025

5.0

Must use software, offers smooth pick up and delivery functions and hands on automated marketing.

Pros

Owner.com is easy to use and integrate with third party platforms like clover POS. Every struggled on how to establish your own delivery? Owner.com gave us their super easy solution for us.

Cons

The table could be little slow although you can arrange a delivery from your own restaurant to your customer.

Switched from

[ChowNow](https://www.capterra.com/p/229841/ChowNow/)

No clover integration, no automated marketing and little hard to navigate

Review Source

BK

Brian K.  
owner  
Restaurants  
Used the software for: Less than 6 months

### "Instant sales increase"

May 14, 2025

5.0

In general I'm very happy with owner.com. They had me set up extremely fast. They did 95% of the set up. I saw instant results

Pros

How fast it started working. I instantly saw an increase of online sales and customers moving from 3rd party apps

Cons

Customer service was difficult after I launched. They were very accessible during launch.

Switched from

[DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)

To save on commissions and increase online sales

Review Source

GS

Gia S.  
CEO  
Food & Beverages  
Used the software for: 6-12 months

### "THANK YOU OWNER.COM!"

March 31, 2024

5.0

My experience with owner.com has been magical. I absolutely love this company and what they do. I believe that they offer great value to any restaurant establishment. The sign-up process was a breeze. They over delivered in terms of getting everything ready within a certain amount of time. It’s been an absolute pleasure working with my success manager, he really makes me feel like he’s on my team. I now have my own app, online, ordering, delivery, and a beautiful website! There is no other company out there that does this.

Pros

I love that they customize your own personal website (which came out amazing btw) and also offer delivery along with your online ordering platform!

Cons

I honestly have no complaints or dislikes with owner.com. If I were forced to choose something I would say their customer support number should be more obvious in the guests’ order details.

Switched from

[Bento for Business](https://www.capterra.com/p/144213/Bento-for-Business/)

Their website hosting was awful. My website looked like I made it myself on wicks.com. They also took forever to get my online ordering together, which in the end frustrated me so much that I parted ways with them.

Review Source

AS

Asia S.  
Operator  
Restaurants  
Used the software for: 6-12 months

### "Fantastic for restaurants trying to stand out and drive online presence!"

April 3, 2024

5.0

Overall owner.com has exceeded my expectations. I looked at several different options and have tried a few different ones over the past 4 years, but have found this to be the most all encompassing solution and for a really good price. Their customer service is extremely knowledgeable and competent and are able to quickly resolve issues.

Pros

My favorite feature is the slick design of the website itself. It takes a conventional menu and makes it interactive to prompt every customer to place an order immediately. It also helps to upsell by offering commonly paired with or commonly added items. We saw a 10% jump in ticket average just by the upsell features alone.

Cons

I would like to see more integration features with our POS. Currently owner.com can send information but isn't receiving information from our POS in terms of menus. Depending on your POS, it may not be developed yet to maintain a menu on only one source. I would love to see owner.com develop a POS and kiosk feature as well.

Reason for choosing Owner.com

Their price was a small part of my decision but the bottom line came down to online visibility which they are peerless in their own right. No other services I trialed or investigated could match what they do. They use some older tactics like email campaigns but with newer tricks to keep your business top of mind.

Switched from

[Weebly](https://www.capterra.com/p/246168/Weebly/)

We used Weebly for a couple years before switching to Spot Hopper. But, Spot Hopper was geared more towards just a good looking site and controlling your social media with AI. It had useful features but owner.com is able to actually grow sales in a much more profound and impactful way.

Review Source

BH

Brian H.  
General Manager  
Restaurants  
Used the software for: Less than 6 months

### "Great for Startups or Upgrading existing systems"

January 15, 2024

5.0

A few bumps in the road, but overall the system is miles ahead of what was being offered with our previous service, and what was being offered by other companies. They have worked with us to address any issues we may have run into and the system itself has been solid. Very reliable ordering system.

Pros

The changeover was remarkable. Within a week all of our menu items, modifications, and photos were already set up and ready to roll with marketing materials as well. The onboarding team was able to access all of our previous systems and convert all the information to the new system. The new tablet and dashboard have a ton of new featured that we could not even get with our previous provider Chow Now.

Cons

My biggest issue would be the marketing function. You can only import customers information if they have Name, telephone number and email. So if you had customers sign up with just an email, you can not reach them until they order again. Unless, of course, you continue to use your previous email client.

Alternatives considered

[Olo](https://www.capterra.com/p/191606/Olo/)[ChowNow](https://www.capterra.com/p/229841/ChowNow/)

Reason for choosing Owner.com

No contract, great features, ability to add delivery to our restaurant.

Switched from

[ChowNow](https://www.capterra.com/p/229841/ChowNow/)

Previous company did not offer the same amount of features as Owner.com

Review Source

JS

Joe S.  
Managing Partner  
Restaurants  
Used the software for: 1-2 years

### "The Best Online Ordering for Restaurants! "

March 21, 2023

5.0

Overall experience with Owner.com is an A+! From our first demo call, to onboarding, working with our Success Manager \[sensitive content hidden\] and their whole support has been great. The whole team loves to take feedback and they actually care about how to make the platform better for us. Some of the features I requested early on have now been adopted and added and that is so great to see in companies that truly care about their users.

Pros

Owner.com really gave us the power of taking back control of our business. They power our entire digital presence from the website, online ordering, automated email and text marketing, loyalty program and careers page! The best part about Owner.com is that it is all managed in one location in our backend. No need to pull in different companies for each feature. They continue to make updates to the website design which helps us drive conversion. We went from doing $2000/month in online ordering to now doing over $10,000/month in direct online ordering. Their Customer Support team is unmatched and I'm able to always get someone on the phone. Our Restaurant Success Manager, \[sensitive content hidden\] is always so helpful in making sure we are getting the most out of the platform and always has great marketing tips for in-store and online ordering to help drive more sales. Amazing team all around!

Cons

When we joined Owner over a year ago, the platform did exactly what we needed it to do with online ordering through our website. Over the year the platform has actually changed so much which gives us more flexibility on how we want things to look. There are times where updates are made but we are unaware of it. Would love to receive updates or new feature emails that detail whats changed and what new features we can enable.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)

Reason for choosing Owner.com

Their SEO is unmatched. I compared websites that Owner.com was building vs some other platforms, and everything looks better and runs smoother.

Review Source

RK

Rich K.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "Efficient, Effective, Excellent"

December 4, 2025

5.0

The team at Owner.com are remarkably efficient. They incentivize you to get them what they need to build out your website, apps and SEOs and the turnaround time is incredible. I could not believe how quickly they got my business up and running on their platform. First class organization with a top notch team!

Pros

My team at Owner.com were a joy to work with. \[sensitive content hidden\] did an incredible job teaching me about all the aspects of Owner.com and how they could help my business. \[sensitive content hidden\] was amazing (and fast) at coordinating with me on the build of our new website and mobile apps.

Cons

I've only been with Owner.com for about a month. I have had nothing but positive experiences to date.

Review Source

Tyler M.  
General Manager  
Restaurants  
Used the software for: Less than 6 months

### "Owner is great for restaurants in the growth phase!"

December 8, 2025

5.0

Owner.com is perfect for my business. Running three units it is imperative to have a back end I can see and update from anywhere. The SEO optimization is just what we needed at this stage of our business.

Pros

Onboarding was incredibly easy and informative. The learning curve is also very small. Very intuitive back end to make updating our webiste and menu incredibly easy.

Cons

ROI is not immediate. It takes a while for all systems to be running efficiently and optimally. After a few months that should not be an issue.

Review Source

LeRae K.  
CEO  
Food & Beverages  
Used the software for: Less than 6 months

### "I love our new website!"

December 10, 2025

5.0

So far, so good! I like the marketing efforts that are being done on our behalf. They are making sure our new website is optimized to meet our growth goals.

Pros

The onboarding was simple! Kev and the team at Owner.com walked us through the set up of our website and made sure we had the right set up on the back end to meet our goals.

Cons

We are not a big "take out" restaurant so I worry about hitting growth goals. They ar4e coaching us through the process.

Review Source

OD

Omar D.  
owner  
Restaurants  
Used the software for: Less than 6 months

### "A Strong Tool for Restaurants Looking to Grow Online"

December 30, 2025

5.0

onboarding smooth and the system easy to navigate their. Customer service team easy to work with and comply.

Pros

It combines website, online ordering, marketing (email/text), and CRM in one place, which is easier than juggling multiple tools. Delivery is the best. I like how they offer gift cards.

Cons

Automated promotions run by default and aren’t easily modifiable, leading to unexpectedly large discounts being sent to customers without owner review.

Review Source

SH

Sami H.  
Chief Strategy and Operations Officer  
Restaurants  
Used the software for: Less than 6 months

### "A revenue boosting game changer, with immediate results"

May 17, 2025

5.0

As alluded to in a prior response, the biggest value add of owner.com is our ability to reclaim lost revenue opportunity by way of converting third-party online sales to direct sales. In Q1 of 2025 alone, our business paid over $39,000 in commission, merchant, and processing fees to the third-party delivery apps that we work with. I can only imagine what month three will look like, if in week one alone, we were able to reclaim 25 to 30% of that lost revenue.

Pros

Owner.com has helped us reclaim a significant percentage of third-party delivery app commission fees at our restaurant, in just the first week of using it. They have a wide range of marketing tools such as automated text and email blasts, as well as custom conversion cards, to convert third-party online business into direct sales via your app or website - both of which they build for you from scratch!

Cons

It would be nice if they provided photography and videography services for our restaurant, like our former provider SpotHopper did. There are also a couple of limitations in setting up custom text and email marketing campaigns within their platform, such as inability to segment your user base and inability to send yourself test emails and texts before blasting.

Review Source

CB

Craig B.  
General Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Owner.com is a big HELP!"

June 3, 2025

5.0

It was pleasant. A few hiccups with the website building but nothing they couldn't handle. Great experience

Pros

Flawless onboarding and incredible customer service! \[sensitive content hidden\] and the team were great to work with. Thank you guys!

Cons

Website is not as customizable as we thought at first but it didn't stop us from signing up! Not much to complain about after that.

Review Source

SK

Sharon K.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "Sid's Pizza Owner.com review"

December 16, 2025

5.0

We started getting orders right away, and have been blown away by the ease and response. Our customers love it!

Pros

Everything from the first phone call to our developer has been top notch. They walked us through everything.

Cons

Nothing to report, they walked us through each step of the way. Love the website that they designed!

Review Source

AG

Andrea G.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "Don't waste your time with owner.com"

February 8, 2025

1.0

Poor quality service provide printed publicity material out of focus really bad customer service

Pros

Absolutely nothing... it was exciting they make a really good commercial for yourself but they going to do one awful job for your business don't waste your time money choose widely a different option avoid this service!

Cons

Horrible experience awful customer service after receive the payment lack of communication! Don't waste your time and money that is a lot of other good service cheaper and more efficient

Review Source

LM

Leonard M.  
Manager  
Food & Beverages  
Used the software for: 2+ years

### "Owner is the Best! Definitely Give Them A Try!"

November 21, 2023

5.0

Been with them for over 2 years and I am a happy customer of theirs. Love their service and love their customer service skills. I feel very valued and that they really take time to listen to my concerns and roll out features that directly affect my business, instead of rolling out things just because it only serves their agenda. Love Owner's Success Team!

Pros

I love their new and existing features. They are all about thinking of ways to help restaurant owners and managers happy by providing a means to keep business coming in without having to use 3rd party platforms, as well as giving them the customer data they deserve

Cons

The only thing I am waiting on them to do is perfect their capabilities to integrate with POS companies directly.

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