--- title: "Owner.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Owner.com the right Online Ordering solution for you? Explore 112 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/10002488/Owner/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Owner.com 4.6 (112) [View alternatives](https://www.capterra.com/p/10002488/Owner/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Owner.com Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews KH Kay H CEOFood & Beverages, 11 - 50 employeesUsed the software for: Less than 6 months. “For the price I am paying, the AI friendly website was quickly built and all my online ordering system and 3rd party delivery was set up. Since their delivery fee is a set price, I do not have to pay 25-30% fee to 3rd party delivery. “ June 15, 2026 Rosana B General ManagerFood & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months. “Delivery orders received were .5-1.5 miles away, so we got a bit frustrated our in house drivers did not get to deliver these orders and on top of that there is a charge added to have Uber/DD deliver.“ July 16, 2026 DG David G PresidentFood & Beverages, 51 - 200 employeesUsed the software for: Less than 6 months. “Turning our website into a first-party ordering platform, opening up additional revenue centers, and creating guest engagement in an easy-to-use way are just a few of the positives my business has garnered just in the first week of go-live. “ June 8, 2026 Rosana B General ManagerFood & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months. “So, this was a bit disappointing being that the whole idea of joining Owner.com is because we work for the purpose of bringing back what we own-our deliveries by our own in house drivers.“ July 16, 2026 Ew Eric w OwnerRestaurants, 2 - 10 employeesUsed the software for: Less than 6 months. “It gives us more control over the customer experience, helps us build direct relationships with our guests, integrates with our POS system, and keeps more of every sale in our business instead of paying large commission fees.“ June 23, 2026 SP Suraj P OwnerFood & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months. “This was repeatedly presented as something unique in marketing, which felt misleading after switching. Since moving from my own SEO-optimized website to Owner.com’s backend, my sales have dropped significantly—by at least $6,000 in the first month alone.“ January 26, 2026 Rosana B General ManagerFood & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months. “Owner.com has the team, the support, and the technology to bring us, small business owners, the resources we need.“ July 16, 2026 PS Paul S Area ManagerFood & Beverages, 51 - 200 employeesUsed the software for: Less than 6 months. “We signed up two of our five locations on a trial basis and it was a little frustrating getting the locations not participating to still be represented on our website.“ November 25, 2025 ## Showing most helpful reviews Showing 1-25 of 112 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Trey B. Owner Food & Beverages Used the software for: Less than 6 months ### "Owner.com is Easy to Set Up and Helps Customers Find You" December 12, 2025 5.0 Overall the process of switching over was very smooth. We were able to get everything set up quickly and have seen an uptick in sales and search engine hits steadily. They are also very attentive and helpful. Pros Owner was able to produce a better version of our previous website and app, for cheaper than we were paying before. They also track our SEO, allowing us to target customer bases better and shore up issues we find along the way. They also make saving customer information for online payments simple, allowing for more retention in potential customers. Cons The primary negative in working with one of their websites is that while it is easy to build out pages for the site, more advanced customization isn't possible on your own or at all in some cases. Switched from [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) We switched from Toast's website and app, because Owner was cheaper and allowed us to track our SEO data much better and more efficiently. Review Source EW Earl W. Executive Director of Operations Restaurants Used the software for: Less than 6 months ### "Great product! Tech consolidation and automation done right. " June 17, 2026 5.0 Overall experience has been very positive. Expectations were explained well up front and they delivered what they said they would. Things took a little longer than I thought for initial "go live" but some of that was probably on me delaying/reviewing menu items. Support is fantastic so far (only needed to call after go live 1 time). Site works, hardware works, integration works, reporting works, marketing works. Order management is simple from the site or directly on the tablet which hasn't been my experience with other platforms. The ongoing training, online tutorials and webinars are great too. Overall experience has been very positive and I'm hoping it continues to be so. Pros So far the absolute best thing about Owner.com is the ease of use. Setup was dead simple, hardware worked right out of the box, website was built for me and they took feedback and made changes without me having to do anything other than review it. SEO is setup and is starting to work. Automated marketing has went out and is showing results. Reporting is decent and customer feedback is routed through the app for easy review. The menu is easy to edit and integration with Doordash so I could get rid of a tablet and printer makes it even easier (setting that up took 2 minutes). Ease of use is the best part about it. Cons The communication from the representative that was my guide through all of the pre-live items AFTER I went live. Maybe I missed it but after you go live you are handed off to the regular support team and I didn't know that so for a day or so I felt like communication stopped. Once the correct method of communication was .... communicated things went super well. The support team answers the phone or emails quickly and actually have the answers and ability to fix/support the platform. Switched from [ChowNow](https://www.capterra.com/p/229841/ChowNow/) Chownow did not have the features we needed with marketing, customer loyalty and zero ability to control or change the very basic automated marketing they sent out. Couponing and promotions were very limited, their app was basic and boring and with no loyalty program why would anybody use the app in the first place. Review Source VR Verified Reviewer CFO, Business Manager Restaurants Used the software for: 1-2 years ### "Very expensive tech nightmare " September 25, 2026 1.0 The tech problems have been far too many to list here. I've spent over 30 hours from April to August calling their support team over tech problems. 2 out of 3 scheduled appointments with their team were completely blown off. Short summary: severely botched onboarding setup, including did not offer that I no longer needed to pay Toast for their delivery services fees, pre orders were being held until the time due leaving us no time to complete the order (took weeks to fix it only to cause other problems) unable to send out emails without calling every time, requested supervisor call came at 11:40PM this week, coupons set up by support that caused us to give away a free $26 pizza with a $10 order and not just one like this, then a supervisor "fixed" it and got multiple phone calls that it still didn't work. I could go on and on and on here but they waste so much of my time that I don't have enough time to sufficiently warn you just how awful they are. Save your money. They are a NIGHTMARE. Pros Ability to control my website without having to learn html. Last year I could get hold of support with no wait. This is no longer the case. No waits can be 45 minutes or longer outside normal hours. Cons Tech issues have caused lost customers almost daily. They are master apologists but can't seem to fix one problem without causing another one. Review Source EW Eric W. Owner Restaurants Used the software for: Less than 6 months ### " The Best Investment We’ve Made for Online Ordering" June 23, 2026 5.0 My overall experience with Owner.com⁠ has been excellent. The website is incredibly user-friendly for both our customers and our staff, making online ordering simple and seamless. One of the biggest benefits has been shifting sales away from third-party platforms like DoorDash and onto our own website, which means lower commission costs and more revenue staying in our business. While the onboarding process took some time and we had a few setup details to work through, the customer service team has been responsive and helpful every step of the way. Overall, it’s been a great investment for our restaurant and has helped us build stronger direct relationships with our customers. Pros What I like most about using Owner.com⁠ is that it allows us to offer our customers the same pricing they would pay in-store, even for delivery orders, without the inflated menu prices that come with third-party apps. It gives us more control over the customer experience, helps us build direct relationships with our guests, integrates with our POS system, and keeps more of every sale in our business instead of paying large commission fees. The website is easy for customers to use, includes online ordering and rewards, and ultimately helps us provide better value while supporting a locally owned business. Cons What I liked least was that the onboarding process took some time, and we still had a few integration and setup issues to work through. However, Owner.com has been very responsive, and we’re getting close to having everything running exactly the way we want. Switched from [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Needed a better website that was optimized for Google Review Source DG David G. President Food & Beverages Used the software for: Less than 6 months ### "Owner.com truly delivers on all levels" June 8, 2026 5.0 Turning our website into a first-party ordering platform, opening up additional revenue centers, and creating guest engagement in an easy-to-use way are just a few of the positives my business has garnered just in the first week of go-live. The online payments flow through regularly, the visibility we enjoy via search engines is invaluable, and the ability to save our guests money when ordering for delivery with a consistent and fair delivery fee has increased our rates of guest retention. The post-go-live support has been at a high level, and their team made absolutely sure we had 100% competency before launch. Pros Detailed, knowledgeable on-boarding team that took the time to understand our business and its voice. Immediate results with improved SEO and better communication with guests. The guest-facing side of the product is an excellent user experience. Cons The fee structure takes a minute to get used to, and I miss our brand-identity colors and fonts, but I believe we can add more design and content elements as we thrive on the platform Switched from [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Better lead generation using SEO, better engagement Review Source Cindy F. Founder Food & Beverages Used the software for: 6-12 months ### "SEO Non-Performance and Operational System Failures" April 6, 2026 1.0 Overall, the vendor has failed to deliver the promised services, resulting in operational disruption, reputational damage, and financial loss. Pros We selected this vendor initially because their ordering website interface was visually appealing and seemed well-designed. Cons First, communication has been extremely disorganized. Without our acknowledgment and consent, Owner sent promotional emails mitipal times (including discounts and free item offers) to our entire customer database. These campaigns were not clearly written, resulting in significant confusion. As a result, many dine-in customers came in expecting free items, creating operational disruptions and financial loss. Second, the system itself is unreliable and incomplete. On multiple occasions, online orders placed by customers were not transmitted to our POS system (Toast). Customers arrived to pick up their orders only to find that their food had not been prepared, leading to frustration and multiple negative reviews. Additionally, the refund system is severely limited. It only allows refunds by entering a total amount, without the ability to process itemized refunds. This creates serious complications, especially when taxes and tips are involved, and falls far below the standard functionality expected from a professional POS-integrated system. Most importantly, Owner markets themselves as providing SEO services. However, they have failed to deliver even the most basic SEO implementation. For example, our service areas are not listed on our website, which is fundamental for local SEO. We have had independent professionals evaluate the SEO performance over several months, and the results have shown no meaningful improvement. We raised these SEO concerns over two months ago and followed up again two weeks ago. To date, we have received no response. Switched from [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) We initially chose Owner.com because they strongly emphasized their SEO capabilities. Review Source SP Suraj P. Owner Food & Beverages Used the software for: Less than 6 months ### "High Expectations, Lower Sales, and Higher Fees" January 26, 2026 2.0 Overall, my experience has been disappointing and stressful. I was told it would take about three months to see improvement, which I understand, but that also means potentially losing $18,000 in sales before knowing if it will actually work. There is no guarantee that performance will recover, and that creates significant risk for a small restaurant. At this point, I feel stuck. My customers have already downloaded the app and joined the rewards system, making it very difficult to switch back without causing confusion and frustration. Rebuilding my original website and SEO presence—where I had invested heavily—would be a major hassle. The situation feels less like a partnership and more like a lock-in. While the concept is attractive, the execution, cost structure, and sales impact have not matched the promises made during onboarding and advertising. For my business, the financial downside has outweighed the benefits so far. Pros The platform has a clean interface, and the idea of helping restaurants drive direct orders instead of relying on third-party marketplaces is appealing. The rewards system and app experience for customers is polished, and onboarding initially feels promising. In theory, it aims to help restaurants build long-term customer relationships. Cons Owner.com heavily advertises itself as “commission-free,” but in reality, commission-free pickup and delivery through a restaurant’s own website is not new. Most platforms, including DoorDash Storefront, already offer commission-free pickup and delivery with only standard credit card processing fees. This was repeatedly presented as something unique in marketing, which felt misleading after switching. Since moving from my own SEO-optimized website to Owner.com’s backend, my sales have dropped significantly—by at least $6,000 in the first month alone. I was previously using DoorDash Storefront with no platform fee for pickup orders and only a 2.99% credit card processing fee. Delivery and pickup through my own website were truly commission-free, and my sales were stronger. In addition to the $500 monthly subscription, customers are being charged platform fees that add up to an additional $400–$500 per week so i am paying in total $5000-$6000 a month in fees, which is extremely high. When combined, the total cost ends up exceeding what I was paying with DoorDash in many cases. Alternatives considered [BentoBox](https://www.capterra.com/p/222733/BentoBox/) Reason for choosing Owner.com I chose BentoBox because it offered a straightforward, commission-free online ordering solution that integrated well with our existing operations. The platform allowed us to keep control of our website, branding, and SEO while enabling pickup and delivery orders without additional platform fees beyond standard payment processing. At the time, it aligned well with our goal of driving direct orders and maintaining ownership of our customer data without locking us into a complex system. Plus less fees and no platform fees to my customer which saves their money. Switched from [DoorDash Commerce Platform](https://www.capterra.com/p/10032708/DoorDash-Commerce-Platform/) It reinforces that you acted in good faith Shows you trusted their pitch Strengthens the “misleading / bait” narrative without saying it directly Review Source tG tyrone G. Owner Restaurants Used the software for: 1-2 years ### "Don't waste money with owner, it doesn't grow sales at all" April 22, 2026 2.0 Poor. Norw lues and promises of $4-$8k growth per month. It was zero growth. Just another parasite that takes money from the people that work for it Pros Customer service is the best. Knowledgeable, answer the phone, quick resolution. Easy to use. Good user interface Cons Had a bump in sales for 3 months then it tanked. Useless waste of $500 a month. SEO does nothing, improving google listing does nothing. Both of these yoy can fix yourself for free and get no results. Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Owner.com I don't know, bs marketing fooled me, see above Switched from [eHungry](https://www.capterra.com/p/167625/eHungry/) I adk myself that daily. SEI, Google listings, they promised results and delivered none Review Source KH Kay H. CEO Food & Beverages Used the software for: Less than 6 months ### "Restaurant Owners, I highly recommend Owner.com" June 15, 2026 5.0 It has been about 3 weeks since I started and I truly love how they are proactive about making onboarding simple. Their interface on their dashboard is easy to use and learn. The onboarding team and success management team were very helpful solving any questions I have. Pros I had a great experience with onboarding with their team. But also the integration was very easy on my end. For the price I am paying, the AI friendly website was quickly built and all my online ordering system and 3rd party delivery was set up. Since their delivery fee is a set price, I do not have to pay 25-30% fee to 3rd party delivery. I also like how any negative feedback from the guests is sent to my phone and email directly so I can address it quickly. Any issues or questions I have, I have support person assigned to my company that is very helpful. Cons I wish they have more tools for POS, and AI answering system for restaurant owners. But I hear that they are developing it right now. Very excited to learn more about their products. Switched from [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) I need more automation and AI centric website Review Source SM Shai M. Owner Operator Food & Beverages Used the software for: Less than 6 months ### "High Hopes for Owner.com" June 10, 2026 3.0 The overall experience was less than great. After 2 weeks of launching, I am still waiting for corrections to be made. Pros What I liked most about Owner.com was the friendliness and the onboarding savings for signing up. The integration was seamless which was easy and did not disrupt any business operations. Cons What I like least about Owner.com is the fast tracking push and the lack of listening to what the restaurant operator is looking to achieve. Switched from [Chowly](https://www.capterra.com/p/212043/Chowly/) wanted to try something new. I have tried a couple API and SaaS integration software that I wasn't impressed with. Owner.com does a ton of marketing and wanted to see what the product was about. Review Source AP Adrian P. Co-Owner Restaurants Used the software for: 6-12 months ### "Mixed bag experience" May 16, 2025 3.0 My experience with Owner has been mixed. It really helped us uplevel our website Pros Owner was quick and easy to set up; their templates were straightforward and dashboard and admin panel helpful Cons It's being sold as a premium product to increase revenue but isn't that. there is no support on how to actually increase revenue which is the reason for paying the premium Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Owner.com We thought it was a wrap around premium product Switched from [ChowNow](https://www.capterra.com/p/229841/ChowNow/) Product didn't do anything - no orders and they kept our data Review Source CS Cliemourne S. Owner Restaurants Used the software for: Less than 6 months ### "Headed in the right direction" May 15, 2025 5.0 Overall my experience is good, especially in comparison to what I had before. For the things I can customize, it's very easy to do so and changes take effect right away. I love the reporting so that I can see progress made and what needs to be improved. Pros User friendly both as business owner and customer. 24/7 support. Easy access to business reports. Also the willingness to help from the team. Cons Customization in some areas are limited. For example if I wanted to put a video on the site, it would need to be a YouTube video. The cost Switched from [Weebly](https://www.capterra.com/p/246168/Weebly/) Terrible customization wasn't very user friendly. Wasn't as seamless as Owner. Review Source FH Felicia H. Owner Food & Beverages Used the software for: Less than 6 months ### "Not enough suppo" February 19, 2025 1.0 I've not gotten support when I've asked for it. And they don't give you enough time for training Pros It's a little cheaper for the customer and looks good Cons It's expensive and they don't follow though with what they say they will do Reason for choosing Owner.com Supposed to be easy and have a lot of support which I have not Review Source SH Saz H. Manager Food & Beverages Used the software for: Less than 6 months ### "Worst customer service!" February 11, 2025 1.0 Worst experience was with the onboarding team. They are inexperience also they will ignore you and never reply to any emails. Pros The SEO part is great. Everything else is trash! Cons Their customer service is worst and you cannot customize anything. Any problem you have they will open the ticket then say that they will get back within 24 hours and their 24 hours will never come. Switched from [Sauce](https://www.capterra.com/p/160664/OneMessage-Food-Ordering/) They make their ad sound amazing but everything else is trash! Review Source KP Kaden P. Owner Restaurants Used the software for: 6-12 months ### "Starting with a decent product and getting better." February 27, 2024 5.0 Overall, we do like their offerings, and we like that they seem to put a decent amount of time and effort into building new products to benefit their customers. Customer service has been pretty nice to deal with most of the time, and generally get a pretty quick answer for you. Some of the newer products are a bit glitchy and the website is very cookie cutter, but that isn’t always a bad thing for most customers. Pros Owner was able to give us a bunch of marketing supplies and tools to reclaim delivery orders. That has been awesome. We also actually like the app they provide quite a bit. It is simple, but pretty effective. Cons Owner is already a little more pricey than some of the competition and then they charge a $4.99 fee to each customer to order online through our website. That is a bit ridiculous when you are dealing with low cost ticket items. Reason for choosing Owner.com They seemed to be a better fit for our needs Switched from [Genius](https://www.capterra.com/p/195074/Genius/) Heartlands website design at the time was absolutely horrendous, and we liked that owner offers the chance to customers to order delivery directly through our website. Review Source Kayla A. Operating Partner Restaurants Used the software for: Less than 6 months ### "Wonderful to Work With - They are Growing With You" March 20, 2023 5.0 Overall this company has been amazing. My rep,\[sensitive content hidden\], has been the best agent I have ever worked with. He is kind, quick to answer questions, and seems to understand our needs. And when a mistake was made, the whole team was quick to jump on it, fix it, and make sure that we were covered. It's been a wonderful experience. Pros I have loved the customer service. We had one person on their team not be so great communicating back when something went wrong, but since then, the entire team has been so helpful with every single question. I don't feel like I am being a nuisance to them, even with the smallest of things. They are quick to respond and have been good to every member of my team. And the only person we had an issue with, they rectified the problem and I personally believe that person was a fluke, because the rest of the team has been amazing. Cons I think there are a few features that need to be added, but I think that's the beauty of this is because they actually want my feedback on what to add, and have already added things that we needed. They even set up a meeting between me and their team to get to know what is and isn't working, and my thoughts on what needed to be added. So even though I don't believe they have everything right now, it's something that are working on and will customize to their clients needs. Switched from [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) We still use the POS from Toast, but we no longer use any of their marketing or website as it was horribly created, especially for a pizzeria. It just made things harder for our clients and we couldn't customize it the way that we would have liked. With Owner, it looks so much more professional and it's an actual ordering site. With Toast, we had to add the ordering page to a website I had to manage, which made it slow and didn't take the customer right to our ordering page. Review Source MT Mike T. CTO Food & Beverages Used the software for: Less than 6 months ### "The easiest way we’ve found to take back our margins" November 7, 2025 5.0 We started using Owner.com to take back control of our online ordering, and it honestly changed the game for us. Setup was smooth, support was there when we needed it, and the difference hit fast — lower fees, more direct orders, and way better visibility into our own customers. The biggest win? It finally feels like our business again instead of handing over the keys to third-party apps. Everything is built to help restaurants actually make money, not just process orders. The tools make sense, nothing feels patched together, and you can tell it was made by people who actually understand restaurants. If you run a restaurant and you’re tired of watching margins disappear, this is worth your time. Practical, effective, and built for the operator — not the middleman. Highly recommend. Pros If I had to pick one thing, it’s the control we got back. The platform makes it easy to own our online ordering, customer data, and marketing without relying on third-party apps that drain margins. It actually helps us build direct relationships with our customers, keep more of our revenue, and run things our way. It’s practical, reliable, and clearly designed with restaurants in mind. Cons curve early on — not because it’s overly complicated, but because the platform does a lot more than the average restaurant system. Once you get the hang of it, it’s smooth, but the first week takes a little focus to explore everything and dial it in. Review Source Tyler M. General Manager Restaurants Used the software for: Less than 6 months ### "Owner is great for restaurants in the growth phase!" December 8, 2025 5.0 Owner.com is perfect for my business. Running three units it is imperative to have a back end I can see and update from anywhere. The SEO optimization is just what we needed at this stage of our business. Pros Onboarding was incredibly easy and informative. The learning curve is also very small. Very intuitive back end to make updating our webiste and menu incredibly easy. Cons ROI is not immediate. It takes a while for all systems to be running efficiently and optimally. After a few months that should not be an issue. Review Source DH Dan H. Owner Restaurants Used the software for: Less than 6 months ### "Simple to implement and use with huge upside" September 22, 2025 5.0 It has been outstanding. The technology and the support are great. We quickly saw SEO benefits and we are ranking in the top of all the categories we want. Pros Owner.com was easy to implement and use. The learning curve was quick. The support has been outstanding and we are already seeing benefits since implementation. Cons It's almost too simple. I know what's going on behind the scenes, but the interface and function is so simple it feels a little empty. Review Source OD Omar D. owner Restaurants Used the software for: Less than 6 months ### "A Strong Tool for Restaurants Looking to Grow Online" December 30, 2025 5.0 onboarding smooth and the system easy to navigate their. Customer service team easy to work with and comply. Pros It combines website, online ordering, marketing (email/text), and CRM in one place, which is easier than juggling multiple tools. Delivery is the best. I like how they offer gift cards. Cons Automated promotions run by default and aren’t easily modifiable, leading to unexpectedly large discounts being sent to customers without owner review. Review Source SS Stephanie S. Owner-Manager Restaurants Used the software for: Less than 6 months ### "New to Owner.com" January 1, 2026 4.0 They answered all questions we had before signing on and seemed very knowledgable about the entire process. The initial setup was super easy and we have hope to grow our busy business successfully with them. Pros Our initial setup and conversations were very thorough. And after we went live, the chat/customer service was super helpful Cons Our pos system is Toast, so we had to use an otter integration. It seemed a little like too many places to upload information and verify schedule. Review Source SK Sharon K. Owner Restaurants Used the software for: Less than 6 months ### "Sid's Pizza Owner.com review" December 16, 2025 5.0 We started getting orders right away, and have been blown away by the ease and response. Our customers love it! Pros Everything from the first phone call to our developer has been top notch. They walked us through everything. Cons Nothing to report, they walked us through each step of the way. Love the website that they designed! Review Source CD Cady D. General Manager Food & Beverages Used the software for: Less than 6 months ### "Leading the little guys" May 14, 2025 5.0 As a small business, it helps to have a larger company helping to guide us into technology to keep our little business growing. And they are so helpful and explain everything so well that I am no longer baffled by the technology concept. Pros They were very thorough and informative from the very beginning. Kept me up to date on every step as well as continued check ins. Cons I have yet to find anything that I dislike about them. If anything it would have to be that they are not compatible with our current POS system, but they provided a tablet to use instead. Review Source Tara B. Marketing Director Restaurants Used the software for: 6-12 months ### "Small Growing Fast Food Business Highly Recommends Owner.com" November 9, 2023 5.0 Overall, Owner.com has positively impacted our workflow, contributed to better finances, and improved our customer engagement strategies. I would recommend it to any restaurant looking to consolidate their management tools into one robust system. They even develop and online ordering app that YOU own. This has been a game changer for us and we look forward to continue using owner.com Pros As the marketing director for a small family owned fast-food restaurant that operates 24/7 and is growing, Owner.com has been an invaluable asset in streamlining our operations across multiple locations. We currently use owner.com for Rili-B's Taco Shops in Casa Grande, Maricopa and Queen Creek, Arizona in addition to Dell's Pizza & Wings Express in Maricopa,Arizona. The platform's intuitive design allowed us to integrate seamlessly, which has been a game-changer for our management team and drive sales directly to our business rather than third party services. In fact, we have generated $25k in sales in October directly from owner.com. The difference is there is only 5% cost rather than the 25%-33% commissions paid out to third party services. This ultimately has lead us to more revenue for the business. Cons However, no platform is without room for improvement. I would appreciate more customization options for the marketing tools, such as unique one time use coupons that can be loaded directly to a customers loyalty account. Review Source MT Moulino T. Operational Manager Food & Beverages Used the software for: Less than 6 months ### "The Best In The Game! " October 3, 2023 5.0 I realized the upside in partnering with owners are the potential possibility in decreasing your cost with third party delivery fees, high quality cusomter service, easy and convenient in managing, navigating, and understanding the owners dashboard, and overall a good feeling that you can trust Owners to help you achieve future financial success for your business. Pros What I like most about partnering with Owners is their professional team. They are easy to talk to and I sense they really care about their clients success. I also like how fast they launched the website, online ordering, and mobile app. The overall experience felt easy and enjoyable. Cons What I like least is the monthly cost of $500 per month, but I think once we’re able to decrease our cost with third party delivery fees by having our customers place their delivery orders through our website and mobile app, I think the value for partnering with owners will increase. Secondly, I dislike the fact that we’re not able to integrate our Blogic Pos system with owners. Reason for choosing Owner.com I chose owner because they are operating at a high standard and they are straightforward, understanding, and overall I feel they genuinely care about building a win-win relationship. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.