# Owner.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Owner.com the right Food Delivery solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10002488/Owner/reviews --- Owner.com 4.6 (97) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Reviews of Owner.com Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews OD Omar D ownerRestaurants, 2 - 10 employeesUsed the software for: Less than 6 months. “It combines website, online ordering, marketing (email/text), and CRM in one place, which is easier than juggling multiple tools.“ December 30, 2025 SP Suraj P OwnerFood & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months. “This was repeatedly presented as something unique in marketing, which felt misleading after switching. Since moving from my own SEO-optimized website to Owner.com’s backend, my sales have dropped significantly—by at least $6,000 in the first month alone.“ January 26, 2026 SH Sami H Chief Strategy and Operations OfficerRestaurants, 11 - 50 employeesUsed the software for: Less than 6 months. “As alluded to in a prior response, the biggest value add of owner.com is our ability to reclaim lost revenue opportunity by way of converting third-party online sales to direct sales.“ May 17, 2025 PS Paul S Area ManagerFood & Beverages, 51 - 200 employeesUsed the software for: Less than 6 months. “We signed up two of our five locations on a trial basis and it was a little frustrating getting the locations not participating to still be represented on our website.“ November 25, 2025 RK Rich K OwnerRestaurants, 2 - 10 employeesUsed the software for: Less than 6 months. “They incentivize you to get them what they need to build out your website, apps and SEOs and the turnaround time is incredible. “ December 4, 2025 SP Suraj P OwnerFood & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months. “My customers have already downloaded the app and joined the rewards system, making it very difficult to switch back without causing confusion and frustration.“ January 26, 2026 MT Mike T CTOFood & Beverages, 11 - 50 employeesUsed the software for: Less than 6 months. “We started using Owner.com to take back control of our online ordering, and it honestly changed the game for us.“ November 7, 2025 SP Suraj P OwnerFood & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months. “I was told it would take about three months to see improvement, which I understand, but that also means potentially losing $18,000 in sales before knowing if it will actually work.“ January 26, 2026 ## Showing most helpful reviews Showing 1-25 of 97 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Demetrios V. Owner Food & Beverages Used the software for: 1-2 years ### "Owner.com worth it if you need an app or website (which you do)!" March 23, 2026 5.0 The support and onboarding agents are great. Generally responsive. The amount of time I spent with our onboarding agent tweaking our site and app was amazing. Pros Owner provides a good looking and a fully functional app and website. It has a great workflow for getting customer feedback and if something went wrong with an order provides us a mechanism to address it before a bad google review gets posted. Cons The price. This is not a cheap option. Needing a seperate POS system to integrate with and not having a wholistic solution. Limiting delivery to a max of 10 miles. Review Source Trey B. Owner Food & Beverages Used the software for: Less than 6 months ### "Owner.com is Easy to Set Up and Helps Customers Find You" December 12, 2025 5.0 Overall the process of switching over was very smooth. We were able to get everything set up quickly and have seen an uptick in sales and search engine hits steadily. They are also very attentive and helpful. Pros Owner was able to produce a better version of our previous website and app, for cheaper than we were paying before. They also track our SEO, allowing us to target customer bases better and shore up issues we find along the way. They also make saving customer information for online payments simple, allowing for more retention in potential customers. Cons The primary negative in working with one of their websites is that while it is easy to build out pages for the site, more advanced customization isn't possible on your own or at all in some cases. Switched from [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) We switched from Toast's website and app, because Owner was cheaper and allowed us to track our SEO data much better and more efficiently. Review Source SP Suraj P. Owner Food & Beverages Used the software for: Less than 6 months ### "High Expectations, Lower Sales, and Higher Fees" January 26, 2026 2.0 Overall, my experience has been disappointing and stressful. I was told it would take about three months to see improvement, which I understand, but that also means potentially losing $18,000 in sales before knowing if it will actually work. There is no guarantee that performance will recover, and that creates significant risk for a small restaurant. At this point, I feel stuck. My customers have already downloaded the app and joined the rewards system, making it very difficult to switch back without causing confusion and frustration. Rebuilding my original website and SEO presence—where I had invested heavily—would be a major hassle. The situation feels less like a partnership and more like a lock-in. While the concept is attractive, the execution, cost structure, and sales impact have not matched the promises made during onboarding and advertising. For my business, the financial downside has outweighed the benefits so far. Pros The platform has a clean interface, and the idea of helping restaurants drive direct orders instead of relying on third-party marketplaces is appealing. The rewards system and app experience for customers is polished, and onboarding initially feels promising. In theory, it aims to help restaurants build long-term customer relationships. Cons Owner.com heavily advertises itself as “commission-free,” but in reality, commission-free pickup and delivery through a restaurant’s own website is not new. Most platforms, including DoorDash Storefront, already offer commission-free pickup and delivery with only standard credit card processing fees. This was repeatedly presented as something unique in marketing, which felt misleading after switching. Since moving from my own SEO-optimized website to Owner.com’s backend, my sales have dropped significantly—by at least $6,000 in the first month alone. I was previously using DoorDash Storefront with no platform fee for pickup orders and only a 2.99% credit card processing fee. Delivery and pickup through my own website were truly commission-free, and my sales were stronger. In addition to the $500 monthly subscription, customers are being charged platform fees that add up to an additional $400–$500 per week so i am paying in total $5000-$6000 a month in fees, which is extremely high. When combined, the total cost ends up exceeding what I was paying with DoorDash in many cases. Alternatives considered [BentoBox](https://www.capterra.com/p/222733/BentoBox/) Reason for choosing Owner.com I chose BentoBox because it offered a straightforward, commission-free online ordering solution that integrated well with our existing operations. The platform allowed us to keep control of our website, branding, and SEO while enabling pickup and delivery orders without additional platform fees beyond standard payment processing. At the time, it aligned well with our goal of driving direct orders and maintaining ownership of our customer data without locking us into a complex system. Plus less fees and no platform fees to my customer which saves their money. Switched from [DoorDash Commerce Platform](https://www.capterra.com/p/10032708/DoorDash-Commerce-Platform/) It reinforces that you acted in good faith Shows you trusted their pitch Strengthens the “misleading / bait” narrative without saying it directly Review Source PS Paul S. Area Manager Food & Beverages Used the software for: Less than 6 months ### "Owner.com is the bees knees!!!" November 25, 2025 5.0 Very pleased with the overall experience. Questions are answered quite fast, their AI chat assistant is pretty handy, and having the ability to deliver without losing our $$$ in commissions and fees is a big deal. Pros Ease of setup and use. With our previous system we had very little control over the appearance of our online ordering site and website. We also have never had an app, and we have been in business since 1975. Now we have apps on the Apple Store and Google Play store. Our SEO rankings are already improving after just three weeks. Customer service, onboarding, and support have been a plus. Cons There are some things that have to be customizable based on the business, and although we have found workarounds (like options for our locations not using the platform to be represented on our website) but there should be more consideration for businesses with multiple locations if and when they are not all signing up. We signed up two of our five locations on a trial basis and it was a little frustrating getting the locations not participating to still be represented on our website. We got it done, but it was trial and error. Switched from [DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/) Monthly Savings vs. commissions and fees paid to Door Dash, as well as more customizable options, including our website and app development. Review Source AE Adam E. Owner plus Culinary Director Restaurants Used the software for: 1-2 years ### "Making Small restaurants shine professionally " May 22, 2025 5.0 I was nervous switching back to Owner from Toast, as they don't directly integrate, however, the team helped very quickly with the 3rd party Otter integration, and the setup went smoothly. Now that we are back on the platform, we will start to use it several times a week to send email and SMS marketing. We realized that this is a vital piece of the buisness. For our customers, they have always said how modern and up to date our apps and website is. They love that we can be on the same level as big chains Pros We love how owner.com is so user-friendly and intuitive. It is easy to use, from website design and editing to email marketing. The whole platform makes small businesses look professional and like big companies. Cons Overall, even though the ROI is very quick. the cost of the software is a big factor. Otherwise having more direct integrations over using another third party like OTTER. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Owner.com The history we had with Owner nad the fact we knew it was very easy to use and did everything for us Switched from [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) We switched to Toast in Nov 2024, and after a few weeks there was a decline in online sales. After 7 months, we finally decided to go back to what was working so well Review Source AS Andy S. owner Food & Beverages Used the software for: Less than 6 months ### "Real Support, Real Potential" May 19, 2025 5.0 Overall, our experience with Owner.com has been positive. The setup was fairly smooth, the team was helpful, and we felt supported throughout the onboarding process. While there’s still room for the platform to grow—especially in supporting upscale, guest-focused concepts, sustainability and more choices while designing our websites—we see the potential and appreciate being part of something that’s actively improving. It’s helped us streamline online orders, stay connected with our customers, and maintain more control over our brand. Pros Owner.com helped us with our customer relationships and allowed us to prioritize direct orders without relying on third-party platforms, and all there crazy fees!. The onboarding experience was fairly smooth, and their team was responsive and hands-on. We also appreciated the built-in marketing tools, which help us stay connected with guests and encourage repeat business. It’s clear they’re building something with long-term value, and we liked being part of that from early on. Cons As a more elevated, sustainability-focused restaurant, we felt some parts of the platform could be better tailored to modern, experience-driven brands. The system feels geared more toward speed and convenience—which we understand is important—but we’d love to see more customization options, the ability to sell our wine (which we bottle) and tools that support a high-touch, guest-focused experience. That said, we’re hopeful Owner.com continues evolving in that direction. Switched from [Como Sense](https://www.capterra.com/p/165987/Como-Sense/) The other program required us to have more foot traffic and was expensive for not bringing in customers. As busy restaurant owners, we need things to be simple- set it and forget it! Review Source TN Thiago N. Owner Restaurants Used the software for: Less than 6 months ### "For $500 a month should have a better support." September 24, 2025 2.0 Platform is good, the sale, onboarding and support aren't the best. For $500 a month, I expected more. I don't recommend anybody to use them, cause the experience overall isn't good. Pros Mobile app works great, it's modern and intuitive. The dashboard to control sales and settings also works well. Cons The onboarding process was a significant issue. The person taking care of us had no idea about most of the POS settings. I had to figure it out myself how to syncronize change in my POS (Toast) with Owner Menu. The person had a lack of knowledge about their own platform, at a point where I needed to prove on a zoom call to show how things in fact work in the Menu Sync. The person recomended to change from Toast to Square, saying it would be easier, everything automated. We did! Just to find out there is no Menu Sync with Square. Now we need to manage 2 menus, POS and Owner.com Sales person, was great until we signed the contract, after that, responded 1 or 2 messages and ghosted me when I shared the issues I was having with onboarding and POS. Switched from [Chowly](https://www.capterra.com/p/212043/Chowly/) Read good reviews about it, decided to give a chance since it advertise AI based. Review Source SA Santiago A. owner Food & Beverages Used the software for: Less than 6 months ### "you didnt know you needed it" January 15, 2026 5.0 overall everything is running good. the app is a plus! web page is working properly and the material the have sent us to promote the app are great! Pros easy to set up and to use. the web page is very user friendly and allows you to make changes easily. Cons once set up, its hard to get them to assist with things missing. I ve tried contacting the person that did the set up and he doesn't answer or directs us to call costumer service. Switched from [xtraCHEF](https://www.capterra.com/p/165935/xtraCHEF/) more features, like the app and making google better. Review Source JY John Y. Owner Food & Beverages Used the software for: 1-2 years ### "Ower.com is well worth the price" May 16, 2025 5.0 For the price per store you cannot beat the features integrated into the system. We have gone from a few hundred dollars a month in online orders to over $5k in online orders per month. The increase in revenue more then pays for the subscription service Pros Fast onboarding for getting online orders implemented and started. Support is fast to respond and mostly helpful with any issues. Cons Online rewards system does not tie into POS system. The same is true with the gift cards. You can only use these for online orders and not for in store orders. We currently do not use online gift cards to reduce confusion with our customers Alternatives considered [Square Online](https://www.capterra.com/p/275800/Square-Online/) Reason for choosing Owner.com All in one price. No up charge for extra features like other providers Review Source LD Les D. Partner Restaurants Used the software for: Less than 6 months ### "Owner.com Website Development for our company increased sales." September 23, 2025 5.0 Our experiece with Owner.com has been very postitive. The integration of our menu and items with our website has had been a positive change for us and inceased our visibility on seach engines as promised. Pros The product is easy to use and the customer service is outstanding. We have seen an increase in sales from the first day and they responsive in helping us improve the website to increase search results. Cons Their "rewards points" are fixed at 10/$1. We would like to be able to adjust this. This feature is available on other systems we have used in the past. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Owner integrated more effectively with google search. Review Source RK Rajesh K. Owner Restaurants Used the software for: Less than 6 months ### "You're missing out if you are still using some other platform" May 14, 2025 5.0 Must use software, offers smooth pick up and delivery functions and hands on automated marketing. Pros Owner.com is easy to use and integrate with third party platforms like clover POS. Every struggled on how to establish your own delivery? Owner.com gave us their super easy solution for us. Cons The table could be little slow although you can arrange a delivery from your own restaurant to your customer. Switched from [ChowNow](https://www.capterra.com/p/229841/ChowNow/) No clover integration, no automated marketing and little hard to navigate Review Source FH Felicia H. Owner Food & Beverages Used the software for: Less than 6 months ### "Not enough suppo" February 19, 2025 1.0 I've not gotten support when I've asked for it. And they don't give you enough time for training Pros It's a little cheaper for the customer and looks good Cons It's expensive and they don't follow though with what they say they will do Reason for choosing Owner.com Supposed to be easy and have a lot of support which I have not Review Source KP Kaden P. Owner Restaurants Used the software for: 6-12 months ### "Starting with a decent product and getting better." February 27, 2024 5.0 Overall, we do like their offerings, and we like that they seem to put a decent amount of time and effort into building new products to benefit their customers. Customer service has been pretty nice to deal with most of the time, and generally get a pretty quick answer for you. Some of the newer products are a bit glitchy and the website is very cookie cutter, but that isn’t always a bad thing for most customers. Pros Owner was able to give us a bunch of marketing supplies and tools to reclaim delivery orders. That has been awesome. We also actually like the app they provide quite a bit. It is simple, but pretty effective. Cons Owner is already a little more pricey than some of the competition and then they charge a $4.99 fee to each customer to order online through our website. That is a bit ridiculous when you are dealing with low cost ticket items. Reason for choosing Owner.com They seemed to be a better fit for our needs Switched from [Genius](https://www.capterra.com/p/195074/Genius/) Heartlands website design at the time was absolutely horrendous, and we liked that owner offers the chance to customers to order delivery directly through our website. Review Source JS Joe S. Managing Partner Restaurants Used the software for: 1-2 years ### "The Best Online Ordering for Restaurants! " March 21, 2023 5.0 Overall experience with Owner.com is an A+! From our first demo call, to onboarding, working with our Success Manager \[sensitive content hidden\] and their whole support has been great. The whole team loves to take feedback and they actually care about how to make the platform better for us. Some of the features I requested early on have now been adopted and added and that is so great to see in companies that truly care about their users. Pros Owner.com really gave us the power of taking back control of our business. They power our entire digital presence from the website, online ordering, automated email and text marketing, loyalty program and careers page! The best part about Owner.com is that it is all managed in one location in our backend. No need to pull in different companies for each feature. They continue to make updates to the website design which helps us drive conversion. We went from doing $2000/month in online ordering to now doing over $10,000/month in direct online ordering. Their Customer Support team is unmatched and I'm able to always get someone on the phone. Our Restaurant Success Manager, \[sensitive content hidden\] is always so helpful in making sure we are getting the most out of the platform and always has great marketing tips for in-store and online ordering to help drive more sales. Amazing team all around! Cons When we joined Owner over a year ago, the platform did exactly what we needed it to do with online ordering through our website. Over the year the platform has actually changed so much which gives us more flexibility on how we want things to look. There are times where updates are made but we are unaware of it. Would love to receive updates or new feature emails that detail whats changed and what new features we can enable. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/) Reason for choosing Owner.com Their SEO is unmatched. I compared websites that Owner.com was building vs some other platforms, and everything looks better and runs smoother. Review Source PR Paul R. Owner Food & Beverages Used the software for: Less than 6 months ### "So far So Good, "Loving Owner.com"" March 22, 2024 5.0 See above, this question is redundant: Customer support is top notch and very responsive. Streamline ordering on the website for customers is key and critical. Real time analysis has been very helpful for operations. SEO is a plus, raising our ranking on the web is outstanding. Pros Customer support is top notch and very responsive. Streamline ordering on the website for customers is key and critical. Real time analysis has been very helpful for operations. SEO is a plus, raising our ranking on the web is outstanding. Cons So far we have not encountered any issues to not like...only little issue, "86ing" an item on the platform has to many steps involved and it takes up to much time when you are busy.. Switched from [Sauce](https://www.capterra.com/p/160664/OneMessage-Food-Ordering/) Because Owner.com had more bang for your buck, much better customer support and the platform is easier to use, so far. We love the fact that Owner.com will be building an app for our customers to use, this is important for our customers who are on the go and limited in time. The drivers have been great unlike Sauce drivers who were a disaster. Review Source MO Maher O. General Manager Food & Beverages Used the software for: 6-12 months ### "Best Online Ordering Platform | Owner.com" April 1, 2024 5.0 I am very appreciative of Owner.com. I was able to build more customers and raise my revenue. Pros Their reward system has given me the ability to build frequent diners. Cons The least thing I like about Owner.com is the fact they still don't have a page that gives the ability to add a "Frequently Asked Questions" page to our sight. Switched from [ChowNow](https://www.capterra.com/p/229841/ChowNow/) It didn't allow the orders to come through our direct sight. Review Source LeRae K. CEO Food & Beverages Used the software for: Less than 6 months ### "I love our new website!" December 10, 2025 5.0 So far, so good! I like the marketing efforts that are being done on our behalf. They are making sure our new website is optimized to meet our growth goals. Pros The onboarding was simple! Kev and the team at Owner.com walked us through the set up of our website and made sure we had the right set up on the back end to meet our goals. Cons We are not a big "take out" restaurant so I worry about hitting growth goals. They ar4e coaching us through the process. Review Source RS Renu S. Manager Food & Beverages Used the software for: Less than 6 months ### "Perfection 👌 " December 30, 2025 5.0 10 on 10 .perfect recommend to anyone who is ready for growing their business . Very quick service and easy set up Pros The customer service is great they help you all the way .infact the intail setup was quick and we were up and running in a week from the time we signed up .thankyou to \[sensitive content hidden\] who were very pateint with us in this whole process Cons May be a direct point if contact is something i prefer .but still thr customer service is peompt enough. Review Source CH Chad H. Owner Food & Beverages Used the software for: Less than 6 months ### "Steer clear!" May 30, 2025 1.0 Not at all worth the spend. I wish we would have given that money to a local business who would've listened to what we wanted and who we are. Pros We saw a slight increase in online orders, but nowhere near enough to cover what we spent. I can't think of much to put in the "pros" column. Cons They didn't listen to us at all during our meeting to design the website. We're a plant-based restaurant and they talked about our "locally sourced meats." They seem to just assume they know your brand identity, and then go from there. They also sent us some very cheap looking cards that had out of focus graphics to give away $10 an order. That was their big advertising idea. Not at all worth $500 a month for a small business. Review Source SK Sharon K. Owner Restaurants Used the software for: Less than 6 months ### "Sid's Pizza Owner.com review" December 16, 2025 5.0 We started getting orders right away, and have been blown away by the ease and response. Our customers love it! Pros Everything from the first phone call to our developer has been top notch. They walked us through everything. Cons Nothing to report, they walked us through each step of the way. Love the website that they designed! Review Source AM Andy M. Senior Account Executive Health, Wellness and Fitness Used the software for: Less than 6 months ### "Very good tool to boost sales" July 8, 2025 5.0 Owner.com is very helpful for online orders and marketing, but a few features still need improvement. Pros Owner.com makes online ordering easy, it boosts sales and helps restaurants grow effortlessly which is mandatory pour any business. Cons The only thing that I would say about Owner.com is its limited customization, high fees, and occasional glitches. Review Source Tara B. Marketing Director Restaurants Used the software for: 6-12 months ### "Small Growing Fast Food Business Highly Recommends Owner.com" November 9, 2023 5.0 Overall, Owner.com has positively impacted our workflow, contributed to better finances, and improved our customer engagement strategies. I would recommend it to any restaurant looking to consolidate their management tools into one robust system. They even develop and online ordering app that YOU own. This has been a game changer for us and we look forward to continue using owner.com Pros As the marketing director for a small family owned fast-food restaurant that operates 24/7 and is growing, Owner.com has been an invaluable asset in streamlining our operations across multiple locations. We currently use owner.com for Rili-B's Taco Shops in Casa Grande, Maricopa and Queen Creek, Arizona in addition to Dell's Pizza & Wings Express in Maricopa,Arizona. The platform's intuitive design allowed us to integrate seamlessly, which has been a game-changer for our management team and drive sales directly to our business rather than third party services. In fact, we have generated $25k in sales in October directly from owner.com. The difference is there is only 5% cost rather than the 25%-33% commissions paid out to third party services. This ultimately has lead us to more revenue for the business. Cons However, no platform is without room for improvement. I would appreciate more customization options for the marketing tools, such as unique one time use coupons that can be loaded directly to a customers loyalty account. Review Source MT Moulino T. Operational Manager Food & Beverages Used the software for: Less than 6 months ### "The Best In The Game! " October 3, 2023 5.0 I realized the upside in partnering with owners are the potential possibility in decreasing your cost with third party delivery fees, high quality cusomter service, easy and convenient in managing, navigating, and understanding the owners dashboard, and overall a good feeling that you can trust Owners to help you achieve future financial success for your business. Pros What I like most about partnering with Owners is their professional team. They are easy to talk to and I sense they really care about their clients success. I also like how fast they launched the website, online ordering, and mobile app. The overall experience felt easy and enjoyable. Cons What I like least is the monthly cost of $500 per month, but I think once we’re able to decrease our cost with third party delivery fees by having our customers place their delivery orders through our website and mobile app, I think the value for partnering with owners will increase. Secondly, I dislike the fact that we’re not able to integrate our Blogic Pos system with owners. Reason for choosing Owner.com I chose owner because they are operating at a high standard and they are straightforward, understanding, and overall I feel they genuinely care about building a win-win relationship. Review Source TK Tim K. Chef/Owner Restaurants Used the software for: 6-12 months ### "Finally an affordable option for online ordering and delivery!!!" July 18, 2023 5.0 Pros My restaurant was generating about $14K in sales through 3rd party delivery each month. I was losing over $4000 in revenue right of the top. The math doesn't get any easier. By partnering with Owner and their $500 flat fee I am able to afford to offer my instore pricing for my online/delivery menu. Being at the high end of the pizza market value is a huge driver of repeat business. It has been a real game changer. With Owner's help my website drives more traffic and has improved my ranking with Google. I can now offer delivery to guests directly instead of funneling them to Door Dash or Uber.Lastly...the sales, onboarding, and continued support team are awesome. It is refreshing to have people on the other end of the phone that actually care about your satisfaction. Cons It seems to me that the company is growing fast and making improvements as they go. Communication on those improvements could be improved. The biggest note of caution is being aware of the scope of onboarding process. Restaurants can be hectic and finding time work on the website while running busy shifts was challenging for a single owner operator. Well worth the work though!!! Review Source RS Robert S. Owner Restaurants Used the software for: Less than 6 months ### "People, Process and Product are Owner.com keys to success!" March 21, 2023 5.0 Overall we are very pleased with the company and the service. We have an account executive that works with us hand and hand, and the technical team is great as well. They are responsive and helpful especially in the beginning when you are trying to learn how to use the system. Pros Our Pizzeria has been on business since 1976, and we are a community that supports community. So our customer base is comprised of "old school", and we were concerned about getting our customers to use an online menu. Huge success. Our customers are ordering and using our online more and more. It's easy, and have the opportunity to provide great promotions. We love the reporting system. We know exactly where are business is coming from and how to target where we need to. Cons We would love to be able to communicate with our client base ourselves via text or email. Currently we have to submit a communication, and sometimes we just would like to do a last minute text out to our database. Reason for choosing Owner.com The fact that they created a great web site, provided marketing materials, and were hands on throughout the onboarding process to make sure we were successful. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.