# Owner.com Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Owner.com Software - reviews, pricing plans, popular comparisons to other Online Ordering products and more. Source: https://www.capterra.com/p/10002488/Owner --- # Owner.com Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Owner.com ## What is Owner.com? Making online growth easy for restaurants -- Thousands of restaurant owners use Owner.com to succeed online. Grow your sales with a great online experience – just like the big chains. Owner gives you the same tools that major national brands use to drive sales, such as our website builder, custom mobile apps, and zero-commission delivery. ## What is Owner.com used for? [Online Ordering](https://www.capterra.com/online-ordering-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) Overall rating Based on 97 user reviews Reviews sentiment Positive 91% Neutral 1% Negative 8% Starting price $499 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Owner.com alternatives Highest Rated [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (578)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142877/Restroworks/) [4.2 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [4.6 (3,026)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [ChowNow](https://www.capterra.com/p/229841/ChowNow/) [4.7 (46)](https://www.capterra.com/p/229841/ChowNow/#reviews) Starting price $319.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/229841/ChowNow/) [View all alternatives](https://www.capterra.com/p/10002488/Owner/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Ordering 4.8 (72) 87.50% of 72 reviewers that rated this feature as important or highly important Owner.com offers a streamlined online ordering experience that is easy for both you and your customers. Reviewers appreciate the user-friendly interface, seamless integration with POS systems, and the ability to boost sales while retaining customer data and control. Online Payments 4.8 (62) 85.48% of 62 reviewers that rated this feature as important or highly important It gives you a straightforward online payment process, letting customers pay easily and securely. Users think payments are quick, funds are received daily, and Stripe integration is reliable, though some note limitations with itemized refunds. Mobile Access 4.8 (60) 88.33% of 60 reviewers that rated this feature as important or highly important Mobile access allows you and your customers to order and manage accounts on the go. Some users say the mobile site and apps are easy to use, visually appealing, and drive more orders, though a few mention the mobile website can be slow. Order Tracking 4.8 (58) 82.76% of 58 reviewers that rated this feature as important or highly important With order tracking, you can monitor orders in real time, update customers, and reduce status inquiries. Reviewers indicate it helps set clear expectations, keeps orders organized, and integrates smoothly with tools like Otter and POS systems. Loyalty Program 4.7 (52) 75.00% of 52 reviewers that rated this feature as important or highly important The loyalty program helps you turn one-time buyers into repeat customers by rewarding purchases and sending reminders. Some reviewers find it simple to set up, effective at boosting engagement, and valuable for building a customer database. Order Management 4.9 (42) 90.48% of 42 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Owner.com 28 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Centralized database of stakeholders and their contact information such as names, address, phone number etc. Record customer information, purchase history, and other notes Add customized logos and colors to align with company branding A note of the expected delivery date and time Manage order deliveries until they are received by the customers Create and send email blasts/campaigns Dispatch food deliveries Serves restaurants The loyalty program helps you turn one-time buyers into repeat customers by rewarding purchases and sending reminders. Some reviewers find it simple to set up, effective at boosting engagement, and valuable for building a customer database. Automate workflows and trigger campaigns based on customer actions Create and edit a list of food/beverage items Mobile access allows you and your customers to order and manage accounts on the go. Some users say the mobile site and apps are easy to use, visually appealing, and drive more orders, though a few mention the mobile website can be slow. Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple locations Owner.com offers a streamlined online ordering experience that is easy for both you and your customers. Reviewers appreciate the user-friendly interface, seamless integration with POS systems, and the ability to boost sales while retaining customer data and control. It gives you a straightforward online payment process, letting customers pay easily and securely. Users think payments are quick, funds are received daily, and Stripe integration is reliable, though some note limitations with itemized refunds. Manage and track customer orders for goods, investments, or any other purchases With order tracking, you can monitor orders in real time, update customers, and reduce status inquiries. Reviewers indicate it helps set clear expectations, keeps orders organized, and integrates smoothly with tools like Otter and POS systems. Integrates with point of sale (POS) systems Design, communicate, and distribute incentives to perform a specific action Analyze and gain insights into data in real-time Track and monitor reviews of products or services Strategize and implement rewards for returning customers, employees and other members Send messages via SMS Set up connections to third-party platforms to improve business processes Customize website features Get Advice We can help you find the software with the features you need. Features 4.5 (97) 4.5 Based on 97 reviews ## Pricing Value for money 4.4 (95) [View pricing plan details](https://www.capterra.com/p/10002488/Owner/pricing/) Standard $499.00 Flat Rate,Per Month It includes: - Restaurant Website - Online Ordering - Mobile App - Loyalty and Rewards - Automated Marketing - Month-to-Month Contract - 24/7 American Support Value for money 4.4 (95) 4.4 Based on 95 reviews ## Integrations [ Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[ Clover](https://www.capterra.com/p/226864/Clover/)[ Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[ Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[ Otter](https://www.capterra.com/p/202799/Otter/)[ Square for Restaurants](https://www.capterra.com/p/175628/Square-Point-of-Sale/)[ MenuSifu](https://www.capterra.com/p/150000/Menusifu/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (96) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (96) 4.6 Based on 96 reviews ## User reviews Overall rating 4.6 Based on 97 reviews Filter by rating 5(84) 4(4) 3(1) 2(2) 1(6) Mentioned topic Sorted by most recent Cindy F. Founder Food & Beverages ### "SEO Non-Performance and Operational System Failures" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 6, 2026 Overall, the vendor has failed to deliver the promised services, resulting in operational disruption, reputational damage, and financial loss. Pros We selected this vendor initially because their ordering website interface was visually appealing and seemed well-designed. Cons First, communication has been extremely disorganized. Without our acknowledgment and consent, Owner sent promotional emails mitipal times (including discounts and free item offers) to our entire customer database. These campaigns were not clearly written, resulting in significant confusion. As a result, many dine-in customers came in expecting free items, creating operational disruptions and financial loss. Second, the system itself is unreliable and incomplete. On multiple occasions, online orders placed by customers were not transmitted to our POS system (Toast). Customers arrived to pick up their orders only to find that their food had not been prepared, leading to frustration and multiple negative reviews. Additionally, the refund system is severely limited. It only allows refunds by entering a total amount, without the ability to process itemized refunds. This creates serious complications, especially when taxes and tips are involved, and falls far below the standard functionality expected from a professional POS-integrated system. Most importantly, Owner markets themselves as providing SEO services. However, they have failed to deliver even the most basic SEO implementation. For example, our service areas are not listed on our website, which is fundamental for local SEO. We have had independent professionals evaluate the SEO performance over several months, and the results have shown no meaningful improvement. We raised these SEO concerns over two months ago and followed up again two weeks ago. To date, we have received no response. Switched from [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) We initially chose Owner.com because they strongly emphasized their SEO capabilities. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Demetrios V. Owner Food & Beverages ### "Owner.com worth it if you need an app or website (which you do)!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 23, 2026 The support and onboarding agents are great. Generally responsive. The amount of time I spent with our onboarding agent tweaking our site and app was amazing. Pros Owner provides a good looking and a fully functional app and website. It has a great workflow for getting customer feedback and if something went wrong with an order provides us a mechanism to address it before a bad google review gets posted. Cons The price. This is not a cheap option. Needing a seperate POS system to integrate with and not having a wholistic solution. Limiting delivery to a max of 10 miles. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JU Justin U. Owner Restaurants ### "Everything I Hoped It Would Be" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 28, 2026 Owner.com has exceeded our expectations so far. The customer service and onboarding process were smooth, informative, and easy to navigate. The team took the time to listen to our specific needs and either addressed them directly or noted our feedback to share internally, reinforcing their commitment to continuous improvement. We look forward to what we expect to be a long and successful partnership with Owner.com. Pros We love the approach and philosophy that Owner.com offers. Their platform has given our business the opportunity to operate more efficiently by streamlining our processes and strengthening our systems. The website and marketing upgrades have been a huge plus, and we’ve seen an increase in our average check through online orders. Most importantly, our customers are happy, and the platform has been extremely easy to use. Cons One inconvenience we currently experience is having to manage two separate rewards programs—one for online sales and another for in-house customers. An integrated rewards system would be ideal and would create a more seamless experience for both our team and our guests. Another challenge with our current setup is the five-mile restricted delivery radius through the DoorDash integration. It would be more beneficial to have a standard delivery fee within the five-mile radius, with the option to add an incremental delivery fee for additional miles. This would allow customers outside the current radius to continue using the third-party delivery integration while maintaining delivery pricing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP Suraj P. Owner Food & Beverages ### "High Expectations, Lower Sales, and Higher Fees" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 January 26, 2026 Overall, my experience has been disappointing and stressful. I was told it would take about three months to see improvement, which I understand, but that also means potentially losing $18,000 in sales before knowing if it will actually work. There is no guarantee that performance will recover, and that creates significant risk for a small restaurant. At this point, I feel stuck. My customers have already downloaded the app and joined the rewards system, making it very difficult to switch back without causing confusion and frustration. Rebuilding my original website and SEO presence—where I had invested heavily—would be a major hassle. The situation feels less like a partnership and more like a lock-in. While the concept is attractive, the execution, cost structure, and sales impact have not matched the promises made during onboarding and advertising. For my business, the financial downside has outweighed the benefits so far. Pros The platform has a clean interface, and the idea of helping restaurants drive direct orders instead of relying on third-party marketplaces is appealing. The rewards system and app experience for customers is polished, and onboarding initially feels promising. In theory, it aims to help restaurants build long-term customer relationships. Cons Owner.com heavily advertises itself as “commission-free,” but in reality, commission-free pickup and delivery through a restaurant’s own website is not new. Most platforms, including DoorDash Storefront, already offer commission-free pickup and delivery with only standard credit card processing fees. This was repeatedly presented as something unique in marketing, which felt misleading after switching. Since moving from my own SEO-optimized website to Owner.com’s backend, my sales have dropped significantly—by at least $6,000 in the first month alone. I was previously using DoorDash Storefront with no platform fee for pickup orders and only a 2.99% credit card processing fee. Delivery and pickup through my own website were truly commission-free, and my sales were stronger. In addition to the $500 monthly subscription, customers are being charged platform fees that add up to an additional $400–$500 per week so i am paying in total $5000-$6000 a month in fees, which is extremely high. When combined, the total cost ends up exceeding what I was paying with DoorDash in many cases. Switched from [DoorDash Commerce Platform](https://www.capterra.com/p/10032708/DoorDash-Commerce-Platform/) It reinforces that you acted in good faith Shows you trusted their pitch Strengthens the “misleading / bait” narrative without saying it directly Alternatives considered [BentoBox](https://www.capterra.com/p/222733/BentoBox/) Reasons for choosing Owner.com I chose BentoBox because it offered a straightforward, commission-free online ordering solution that integrated well with our existing operations. The platform allowed us to keep control of our website, branding, and SEO while enabling pickup and delivery orders without additional platform fees beyond standard payment processing. At the time, it aligned well with our goal of driving direct orders and maintaining ownership of our customer data without locking us into a complex system. Plus less fees and no platform fees to my customer which saves their money. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Leonard M. Manager Food & Beverages ### "I vote for Owner.com!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2026 Overall, it's a very positive experience. The support staff is always polite and esger to assist me about my concerns. Pros I love the customer service and the features are really easy to use and learn. The dashboard is simple to understand as well. Cons I am only able to send out 2 text messages a month, which is extremely low. They do not have any customer segmentation features. Lastly, I wish they were more integrated with POS systems (I'm with Square). I would like to be able to 86 items on my pos and have it reflected on owner.com Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Conor D. MANAGING PARTNER Restaurants ### "Avenida's experience of Owner.com" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 16, 2026 Overall, it’s been a very positive experience. \[sensitive content hidden\] has been a pleasure to work with, as has \[sensitive content hidden\]. I was impressed by how quickly the website was able to get up and running, and I really like that I can now make edits directly on the backend myself. Previously, I would have had to go through two or three different channels just to update widgets, photos, or general information, so this has been a huge improvement. I’m also excited about the SEO efforts, which are already starting to gain some momentum. Overall, I’d rate the experience at about 85% positive. The remaining 15% is related to catering not yet being available on the mobile version or the app. Aside from that, the experience has been very, very positive. Pros How quickly the website got up and running. The speed at which the website went live, apple pay and google pay options are seamless for the consumer, it's as the amazon for restaurants. Cons Not being able to have our catering on the app or mobile version. I hope the can fix this soon as this was the main objective for installing the technology. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Santiago a. owner Food & Beverages ### "you didnt know you needed it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 15, 2026 overall everything is running good. the app is a plus! web page is working properly and the material the have sent us to promote the app are great! Pros easy to set up and to use. the web page is very user friendly and allows you to make changes easily. Cons once set up, its hard to get them to assist with things missing. I ve tried contacting the person that did the set up and he doesn't answer or directs us to call costumer service. Switched from [xtraCHEF](https://www.capterra.com/p/165935/xtraCHEF/) more features, like the app and making google better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Luke M. Owner Restaurants ### "Owner.com 5 stars!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2026 Very good, and started getting orders immediately after singing up. Visibility has also started to improve. Pros Great customer service. Very quick and easy to setup and use on both the onboarding process as well as the back end. Cons Nothing at this time. I haven't found anything that is hard to use and things I haven't been able to figure out I've been able to get help easy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Stephanie S. Owner-Manager Restaurants ### "New to Owner.com" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 1, 2026 They answered all questions we had before signing on and seemed very knowledgable about the entire process. The initial setup was super easy and we have hope to grow our busy business successfully with them. Pros Our initial setup and conversations were very thorough. And after we went live, the chat/customer service was super helpful Cons Our pos system is Toast, so we had to use an otter integration. It seemed a little like too many places to upload information and verify schedule. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Renu s. Manager Food & Beverages ### "Perfection 👌 " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 30, 2025 10 on 10 .perfect recommend to anyone who is ready for growing their business . Very quick service and easy set up Pros The customer service is great they help you all the way .infact the intail setup was quick and we were up and running in a week from the time we signed up .thankyou to \[sensitive content hidden\] who were very pateint with us in this whole process Cons May be a direct point if contact is something i prefer .but still thr customer service is peompt enough. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10002488/Owner/reviews/) Popular comparisons [Restroworks vs Owner.com](https://www.capterra.com/compare/142877-10002488/Restroworks-vs-Owner) [Toast POS vs Owner.com](https://www.capterra.com/compare/136301-10002488/Toast-POS-vs-Owner)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)