---
title: "Owner.com Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Owner.com Software - reviews, pricing plans, popular comparisons to other Online Ordering products and more."
source_url: "https://www.capterra.com/p/10002488/Owner/"
page_type: "product"
language: "en"
publication_date: "2026-09-29"
---

# 

 Owner.com Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Owner.com

## What is Owner.com?

Owner is the AI growth system for independent restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party sales. Unlike traditional restaurant software that requires owners to manage multiple tools, Owner delivers a proven system run by experts. It’s like having an army of engineers and marketers working for your restaurant, helping you drive direct orders, increase repeat customers, and keep more profit.

## What is Owner.com used for?

[Online Ordering](https://www.capterra.com/online-ordering-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 116 user reviews

Reviews sentiment

Positive

89%

Neutral

2%

Negative

9%

Starting price

$499

Flat Rate, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Food Delivery / 2025
-   Online Ordering / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Owner.com?[Manage this product listing](https://www.g2.com/products/owner-com/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Owner.com

4.6 (116)

VS.

[4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting Price

$499

Flat Rate, Per Month

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (116)

Ease Of Use

4.2 (698)

Value For Money

4.3 (114)

Value For Money

3.8 (564)

Customer Service

4.5 (115)

Customer Service

3.7 (610)

## Owner.com alternatives

Highest Rated

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)

[4.9 (698)](https://www.capterra.com/p/142877/Restroworks/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/142877/Restroworks/)

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

[4.6 (3,044)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

[StoreKit](https://www.capterra.com/p/203009/SK-Takeaway/)

[4.9 (110)](https://www.capterra.com/p/203009/SK-Takeaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/203009/SK-Takeaway/)

[ChowNow](https://www.capterra.com/p/229841/ChowNow/)

[4.7 (47)](https://www.capterra.com/p/229841/ChowNow/reviews/)

Starting price

$319.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/229841/ChowNow/)

[View all alternatives](https://www.capterra.com/p/10002488/Owner/alternatives/)

## FAQs about Owner.com

Overview

### What problems does Owner.com solve?

Owner.com solves restaurant operators’ reliance on third-party ordering marketplaces by providing a branded website and app for direct pickup and delivery orders. It centralizes menu updates, customer data, loyalty, marketing, feedback, and multi-location reporting, helping independent restaurants, managers, and marketing teams reduce commission costs and manage guest relationships.

Answer based on 84 reviews

Overview

### Which roles and teams benefit most from Owner.com?

Owner.com is most used by restaurant owners, owner-operators, and executive leaders who oversee digital ordering, customer acquisition, and business performance. General managers and operations managers rely on it to manage day-to-day ordering workflows and guest communication, while marketing directors use it to support promotions, loyalty initiatives, and direct customer engagement.

Answer based on 113 reviews

Overview

### What company size and industries is Owner.com built for?

Owner.com serves small businesses in the restaurant industry, where 99% of reviewers are small businesses and 50% work in Restaurants. It also supports Food & Beverages businesses, representing 47% of reviewers, with limited use among Hospitality organizations at 2% and enterprises at 1%.

Answer based on 113 reviews

Features and Usability

### What are the key features of Owner.com?

Owner.com includes core restaurant ordering features such as online ordering, online payments, mobile access, and order tracking. It also supports order management from a tablet, loyalty programs that reward repeat customers, customizable branding for restaurant websites and apps, customer accounts, and POS integration for connecting orders with restaurant systems.

Answer based on 64 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Owner.com starts at $249 per month for the Flexible plan, which includes a small per-order fee and month-to-month terms. The $499 Standard plan has no long-term contract or cancellation fees and uses a flat rate. Pricing reviews note it is not a cheap option.

Answer based on 5 reviews

Integrations

### Which third-party tools and platforms does Owner.com integrate with?

Owner.com integrates with 10 third-party tools, including Toast POS, DoorDash, Square Point of Sale, Clover, Uber Eats, QuickBooks Online, and Stripe. Its integrations support restaurant order routing, delivery operations, payment processing, accounting, and point-of-sale workflows, with Toast POS, DoorDash, Square, and Clover most frequently referenced by reviewers.

Answer based on 39 reviews

Getting Started and Support

### What training and onboarding options does Owner.com offer?

Owner.com provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation offers written reference material and videos provide self-paced walkthroughs for reviewing setup steps and product features.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does Owner.com offer, and how do users rate the experience?

Owner.com offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users often describe onboarding and post-launch help as prompt, knowledgeable, and effective, especially by phone or email. Some report handoff confusion after launch, hard-to-reach support, delayed ticket follow-up, and uneven communication for unresolved issues.

Answer based on 68 reviews

Website management

### How easy is it to manage a restaurant website with Owner.com?

Owner.com makes restaurant website management accessible with guided setup, editable menus, online ordering, and website updates handled through a central dashboard. Restaurant owners often value the fast launch process and professional design, while some want more brand-specific customization, clearer promotion controls, and stronger communication during setup or after launch.

Answer based on 39 reviews

## Who uses Owner.com?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 2,421 Online Ordering reviews

Capterra data shows that buyers of online ordering software rank the following features as their top priorities:

-   **Online Payments** (**52%** of reviewers rated this feature as critical)
-   **Order Tracking** (**47%**)
-   **Payment Processing** (**50%**)

Owner.com supports all three of the features reviewers value most: **Online Payments**, **Order Tracking**, and **Payment Processing**. Together, these capabilities help businesses accept orders and payments online, keep customers informed on order status, and manage transactions more efficiently, allowing teams to deliver a smoother ordering experience from checkout through fulfillment.

Online Payments

4.8 (67)

86.57% of 67 reviewers that rated this feature as important or highly important

This aspect lets you accept payments easily online, with fast deposits and simple setup using Stripe. Reviewers indicate payments are user-friendly and efficient, though some mention limitations with itemized refunds and occasional processing fees.

Order Tracking

4.8 (65)

84.62% of 65 reviewers that rated this feature as important or highly important

With this capability, you can monitor orders in real time, issue refunds, and update customers on delivery status. Reviewers appreciate how easy it is to track orders, communicate updates, and reduce customer inquiries about order status.

Payment Processing

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Order Management

4.8 (51)

92.16% of 51 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Mobile Access

4.8 (67)

86.57% of 67 reviewers that rated this feature as important or highly important

It gives you optimized mobile ordering through both apps and mobile websites. Some users say mobile access is convenient and easy to use, helping reach more customers, though a few mention the mobile website can be slow or the app basic.

Online Ordering

4.7 (82)

89.02% of 82 reviewers that rated this feature as important or highly important

Owner.com offers a streamlined online ordering process that is user-friendly and visually appealing. Users think it increases sales, is easy for both customers and staff, and integrates well with POS systems, making order management efficient.

Owner.com 35 features

### All Features
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Customer Accounts: Record customer information, purchase history, and other notes
- Customizable Branding: Add customized logos and colors to align with company branding
- Delivery Estimate: A note of the expected delivery date and time
- Delivery Management: Manage order deliveries until they are received by the customers
- Email Marketing: Create and send email blasts/campaigns
- Food Delivery Dispatching: Dispatch food deliveries
- For Restaurants: Serves restaurants
- Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Loyalty Program: It helps you reward repeat customers and encourage return visits. Some reviewers find the loyalty program simple to set up, effective at driving repeat business, and well integrated with online orders, with customers frequently engaging to earn rewards.
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Menu Builder: Create and edit a list of food/beverage items
- Mobile Access: It gives you optimized mobile ordering through both apps and mobile websites. Some users say mobile access is convenient and easy to use, helping reach more customers, though a few mention the mobile website can be slow or the app basic.
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Multi-Location: Manage and support multiple locations
- Online Ordering: Owner.com offers a streamlined online ordering process that is user-friendly and visually appealing. Users think it increases sales, is easy for both customers and staff, and integrates well with POS systems, making order management efficient.
- Online Payments: This aspect lets you accept payments easily online, with fast deposits and simple setup using Stripe. Reviewers indicate payments are user-friendly and efficient, though some mention limitations with itemized refunds and occasional processing fees.
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Tracking: With this capability, you can monitor orders in real time, issue refunds, and update customers on delivery status. Reviewers appreciate how easy it is to track orders, communicate updates, and reduce customer inquiries about order status.
- Payment Processing: Accept, record, and reconcile financial transactions
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Point of Sale (POS) Integration: Integrates with point of sale (POS) systems
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants
- Reviews Management: Track and monitor reviews of products or services
- Rewards Management: Strategize and implement rewards for returning customers, employees and other members
- Sales Reports: Reports specific to sales analysis for trends and strategies
- SMS Marketing: Send promotional campaigns or transactional messages via text messages
- SMS Messaging: Send messages via SMS
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Website Personalization: Customize website features

---

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Features

4.5 (116)

4.5

Based on 116 reviews

## Pricing

Value for money

4.3 (114)

[View pricing plan details](https://www.capterra.com/p/10002488/Owner/pricing/)

Standard

$499.00

Flat Rate,Per Month

It includes:

-   Restaurant Website
-   Online Ordering
-   Mobile App
-   Loyalty and Rewards
-   Automated Marketing
-   Month-to-Month Contract
-   24/7 American Support

Flexible

$249.00

Flat Rate,Per Month

It includes:

-   Restaurant Website
-   Online Ordering
-   Mobile App
-   Loyalty and Rewards
-   Automated Marketing
-   Month-to-Month Contract
-   24/7 American Support

Value for money

4.3 (114)

4.3

Based on 114 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[

Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[

Clover](https://www.capterra.com/p/226864/Clover/)[

Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[

Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[

Otter.ai](https://www.capterra.com/p/202799/Otter/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (115)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (115)

4.5

Based on 115 reviews

## User reviews

Overall rating

4.6

Based on 116 reviews

Filter by rating

5(98)

4(5)

3(2)

2(3)

1(8)

Mentioned topic

Sorted by most recent

SM

Samuel M.

General Manager

Food & Beverages

### "Owner.com first impressions"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 22, 2026

Overall experience has been positive so far. It is too early to tell what percentage of third party orders we will claw back.

Pros

Onboarding process was very straightforward. Integration with Toast for online ordering and guest management has made our managing orders and loyalty program much easier. SMS and email campaign management is intuitive. Delivery fee seems fair, a bit higher than other services- but they do offer more services.

Cons

The monthly fee is a bit high at $500 without including marketing via social media (Instagram/Facebook/etc)

Switched from

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

Website SEO and direct ordering channel with integration to current POS

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JH

Jim H.

Manager

Restaurants

### "Best tech decision I made in years "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 21, 2026

They have a great product. It has increased out online sales by double digits and works seamless with or POS. Our biggest problem is if we can keep up with the new business.

Pros

Ease of onboarding and their tech team was out of this world. They know their stuff so being a tech person like myself made the process wonderful.

Cons

At this point in time there is nothing negative I can say about the Owner.com product I purchased. It is working perfect!

Switched from

[GloriaFood](https://www.capterra.com/p/198378/GloriaFood/)

Cumbersome, hard to manager, had to have another tablet behind the bar..

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MB

Murphy B.

Catering and Event Coordinator

Restaurants

### "So far I'm a big fan!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 15, 2026

They've worked with us to help ensure the website matches our vibe, and getting pictures uploaded to the menu. Online ordering seems to have switched over flawlessly and I haven't heard any negative feedback from customers.

Pros

We recently launched with Owner.com and so far they have been incredibly helpful. They've walked us through each step of the process and have been very responsive when we've had questions.

Cons

So far we have not had any issues with the site! Based on the previous customer service we've received I imagine they would be quick to resolve them if we did. If I had to say one thing, it would be that we couldn't change or be as specific as we'd like in some of the blurbs on the site because they're just there for SEO. I understand why, though, and ultimately its not a huge deal.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DC

david C.

owner

Hospitality

### "Setting us up for growth and success."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 14, 2026

Overall they have been very helpful launching us and working very fast and diligently to make the process go a smooth as possible and helping as much as i needed along the way.

Pros

Its helping me solve for 2 of my biggest issues. SEO optimization and converting customers from 3rd party ordering platforms.

Cons

They charge 5% fee to the customer on each order which i was unhappy about. we would prefer to pay our rate and anything to deal with the customer should be ours.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

CFO, Business Manager

Restaurants

### "Very expensive tech nightmare "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 25, 2026

The tech problems have been far too many to list here. I've spent over 30 hours from April to August calling their support team over tech problems. 2 out of 3 scheduled appointments with their team were completely blown off. Short summary: severely botched onboarding setup, including did not offer that I no longer needed to pay Toast for their delivery services fees, pre orders were being held until the time due leaving us no time to complete the order (took weeks to fix it only to cause other problems) unable to send out emails without calling every time, requested supervisor call came at 11:40PM this week, coupons set up by support that caused us to give away a free $26 pizza with a $10 order and not just one like this, then a supervisor "fixed" it and got multiple phone calls that it still didn't work. I could go on and on and on here but they waste so much of my time that I don't have enough time to sufficiently warn you just how awful they are. Save your money. They are a NIGHTMARE.

Pros

Ability to control my website without having to learn html. Last year I could get hold of support with no wait. This is no longer the case. No waits can be 45 minutes or longer outside normal hours.

Cons

Tech issues have caused lost customers almost daily. They are master apologists but can't seem to fix one problem without causing another one.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Rosana B.

General Manager

Food & Beverages

### "Reclaim your Business, One Order at a Time"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 16, 2026

So far, it has been a positive experience in spite of the glitches, but nothing is perfect, right?!? We have to work together to achieve our goals and we see this as a partnership for success. Owner.com has the team, the support, and the technology to bring us, small business owners, the resources we need. There is room for us to learn about campaign management and other features Owner offers. This is only our first month with Owner and we are looking forward to seeing what this partnership can bring.

Pros

How fast and efficient the Onboarding team moved through the process of putting us on the map such as building our website and adding photos and videos and keeping the lines of communication open. Our Onboarding Team was responsive and very professional. We are still navigating the waters with Owner.com and while fixing some bugs here and there and learning how to work with them, we were sweetly surprised when we received an email announcing the launching of our App-that was in such a timely manner! We also really liked how easy it is to interact with Owner Support. Their response time is immediate and they are actually very helpful. They helped us fix some issues on the modifiers for some of the specials we offer and it was seamless.

Cons

The approach could be more to the point. Instead of saying "I'll be here for anything you may need, you can contact me anytime", just say "you will have an Onboarding Team that will take care of you from now on, and from there our Support team will be able to take care of any issues that may come up". I felt that I wasted my time trying to contact what was actually the "sales" team instead of reaching directly to Support. But to add on, I believe this was a glitch in the system but worth mentioning: The first few delivery orders we had, were assigned to Uber drivers and Dashers and that was not what we had agreed on. During set up, we agreed to use third party drivers only if delivery was exceeding our 5 miles radius. Delivery orders received were .5-1.5 miles away, so we got a bit frustrated our in house drivers did not get to deliver these orders and on top of that there is a charge added to have Uber/DD deliver. I am still waiting to hear from Owner whether we will get reimbursed for the delivery fees incurred. The onboarding team was able to fix this issue upon my second call to them. We did not see any delivery orders come in for a few days, but then when they resumed, it was directed to our in-house drivers. So, this was a bit disappointing being that the whole idea of joining Owner.com is because we work for the purpose of bringing back what we own-our deliveries by our own in house drivers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BK

Brian K.

President

Food & Beverages

### "Owner.com for Restaurants - Don't Do it!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 12, 2026

Terrible support, the website is a joke. It's all AI slop and will give you a bad reputation.

Pros

Nothing good, it's all AI slop. Why would i write something positive in this box, there is nothing good to say about owner.com. Just lookup their \[sensitive content hidden\] - hes clueless!

Cons

There's not enough room on this form to say how terrible owner.com is for restaurants. Look somewhere else, the support is abysmal, the website is trash, the ai slop pages built are horrible we've had customers question the authenticity of the site. RUN FAR AWAY

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ted C.

Owner

Restaurants

### "Two week into this and we love it."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 7, 2026

Overall the expierence has been great. from the initial sales presentation to the onboarding, the launch and the financial set up we have been very satisfied. plus we are seeing a definate increase in business and customer satisfaction. they love the site.

Pros

very organized step by step on boarding, and operation. the website is easy to understand and the people are friendly and responsive. the use of third party delivery is great. we dont have to deal with it and it works.

Cons

So far we have been live for about 2 weeks and everyting seem just as it was planned, we dont have any problems

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PB

Paul B.

Assistant General Manager

Restaurants

### " owner.com review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 1, 2026

my overall experience till now its great. and we are waiting for the app in the ios store and google store to get approved. we will make conclusions in a few months when we analyse the sales

Pros

the website looks good, and its taking over really fast from the in-toast integration website. they have 24/7 support and thats amazing. we are still new so looking forward to explore all the functions.

Cons

i guess its all about customising the products and had to think whats working or not for us. but the team is eager to help.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EW

Eric W.

Owner

Restaurants

### " The Best Investment We’ve Made for Online Ordering"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

June 23, 2026

My overall experience with Owner.com⁠￼ has been excellent. The website is incredibly user-friendly for both our customers and our staff, making online ordering simple and seamless. One of the biggest benefits has been shifting sales away from third-party platforms like DoorDash and onto our own website, which means lower commission costs and more revenue staying in our business. While the onboarding process took some time and we had a few setup details to work through, the customer service team has been responsive and helpful every step of the way. Overall, it’s been a great investment for our restaurant and has helped us build stronger direct relationships with our customers.

Pros

What I like most about using Owner.com⁠￼ is that it allows us to offer our customers the same pricing they would pay in-store, even for delivery orders, without the inflated menu prices that come with third-party apps. It gives us more control over the customer experience, helps us build direct relationships with our guests, integrates with our POS system, and keeps more of every sale in our business instead of paying large commission fees. The website is easy for customers to use, includes online ordering and rewards, and ultimately helps us provide better value while supporting a locally owned business.

Cons

What I liked least was that the onboarding process took some time, and we still had a few integration and setup issues to work through. However, Owner.com has been very responsive, and we’re getting close to having everything running exactly the way we want.

Switched from

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

Needed a better website that was optimized for Google

Review source

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[View all Reviews](https://www.capterra.com/p/10002488/Owner/reviews/)

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