# Owner.com Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Owner.com Software - reviews, pricing plans, popular comparisons to other Online Ordering products and more. Source: https://www.capterra.com/p/10002488/Owner --- # Owner.com Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 12, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Owner.com ## What is Owner.com? Owner is the AI growth system for independent restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party sales. Unlike traditional restaurant software that requires owners to manage multiple tools, Owner delivers a proven system run by experts. It’s like having an army of engineers and marketers working for your restaurant, helping you drive direct orders, increase repeat customers, and keep more profit. ## What is Owner.com used for? [Online Ordering](https://www.capterra.com/online-ordering-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 110 user reviews Reviews sentiment Positive 89% Neutral 2% Negative 9% Starting price $499 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Food Delivery / 2025 - Online Ordering / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Owner.com?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.owner.com&name=Owner.com) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Owner.com 4.6 (110) VS. [4.1 (553)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price $499 Flat Rate, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (110) Ease Of Use 4.2 (645) Value For Money 4.3 (108) Value For Money 3.8 (525) Customer Service 4.6 (109) Customer Service 3.7 (559) ## Owner.com alternatives Highest Rated [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (645)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [4.6 (3,032)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [StoreKit](https://www.capterra.com/p/203009/SK-Takeaway/) [4.9 (108)](https://www.capterra.com/p/203009/SK-Takeaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [ChowNow](https://www.capterra.com/p/229841/ChowNow/) [4.7 (47)](https://www.capterra.com/p/229841/ChowNow/#reviews) Starting price $319.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10002488/Owner/alternatives/) ## FAQs about Owner.com Overview ### What problems does Owner.com solve? Owner.com solves costly dependence on third-party delivery apps, weak restaurant websites, and fragmented online ordering and marketing workflows. It helps restaurant owners, operators, and marketing managers drive direct orders, lower delivery commissions, improve SEO visibility, manage website updates quickly, and retain customer data for loyalty, promotions, and repeat business. Answer based on 79 reviews Overview ### Which roles and teams benefit most from Owner.com? Owner.com is most used by restaurant owners, founders, and executive leaders who need to grow direct online ordering, manage customer relationships, and improve margins. General managers and operations teams use it to streamline day-to-day marketing and order workflows, while multi-location leaders monitor performance, brand consistency, and revenue across locations. Answer based on 99 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Owner.com built for? Owner.com is built for small restaurant businesses, with 99% of reviewers from small businesses and 51% from restaurants. It also serves food and beverage companies, which make up 46% of reviewers, while enterprise use is limited at 1%, indicating a focus on independent operators and local food businesses. Answer based on 99 reviews Features and Usability ### What are the key features of Owner.com? Owner.com includes core restaurant features like online ordering, website management, order management, and branded mobile apps, plus differentiators such as email and SMS marketing, loyalty and rewards programs, and real-time analytics. Reviewers also frequently mention delivery management, multi-location oversight, and POS integration for connecting direct orders with restaurant operations. Answer based on 58 reviews Pricing ### How much does it cost and what fees or limitations are included? Owner.com starts at $249 per month for the Flexible plan, which includes a small per-order fee and month-to-month contracts. The $499 per month Standard plan has no long-term contracts or cancellation fees and uses a flat rate. Pricing feedback often mentions that the platform is not cheap. Answer based on 4 reviews Integrations ### Which third-party tools and platforms does Owner.com integrate with? Owner.com integrates with 10 third-party tools and platforms, with reviewer-confirmed connections to Toast POS, Square Point of Sale, Clover, DoorDash, and Otter. Official catalog integrations also include QuickBooks Online, Stripe, Uber Eats, Lightspeed Restaurant, and Epos Now, covering POS, delivery, accounting, and payments. Answer based on 35 reviews Getting Started and Support ### What training and onboarding options does Owner.com offer? Owner.com provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs for learning features and reviewing setup steps. Answer based on 2 reviews Getting Started and Support ### What customer support options does Owner.com offer, and how do users rate the experience? Owner.com offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as responsive, helpful, and quick to resolve issues, especially during onboarding. Some report inconsistent follow-up after launch, occasional communication gaps, and delays with tickets or harder-to-reach support. Answer based on 58 reviews Restaurant operations ### How well does Owner.com support restaurant operations? Owner.com helps restaurants manage direct online ordering, customer data, loyalty, and marketing in one place. Independent restaurants and small chains often value the operator-focused setup and reduced dependence on third-party apps, though some businesses report limits with customization, POS integrations, refunds, branding fit, and certain day-to-day workflows. Answer based on 27 reviews ## Who uses Owner.com? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 110 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 110 reviews Entrepreneurs/Owners 30% Entrepreneurs/ Owners 30% Administrative 19% Sales & Business Development 7% Strategy & Operations 6% Others 37% Top industries Based on 110 reviews Restaurants 49% Food & Beverages 48% Legal Services 1% Health, Wellness and Fitness 1% Other 1% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Ordering 4.8 (80) 88.75% of 80 reviewers that rated this feature as important or highly important Owner.com offers a user-friendly online ordering experience that helps you increase sales and retain customer data. Users think the process is seamless, easy for both staff and customers, and boosts repeat business with promotions and loyalty rewards. Integration with POS is also valued. Online Payments 4.8 (67) 86.57% of 67 reviewers that rated this feature as important or highly important You benefit from straightforward online payments, daily deposits, and integration with Stripe. Some users say payments are easy for customers and reduce admin work, but a few mention limited refund options and occasional disputes. Most appreciate fast payouts and simple setup. Mobile Access 4.8 (66) 87.88% of 66 reviewers that rated this feature as important or highly important This aspect helps you reach customers on the go with optimized mobile sites and custom apps for Android and iOS. Some reviewers find mobile access easy and convenient, though a few note the mobile website can be slow or the app basic for certain menus. Order Tracking 4.8 (64) 84.38% of 64 reviewers that rated this feature as important or highly important With this capability, you can easily monitor orders in real time, update customers, and issue refunds. Reviewers appreciate how it keeps orders organized, reduces customer inquiries, and provides live delivery updates. Many also mention seamless integration with Otter and POS systems. Loyalty Program 4.7 (53) 75.47% of 53 reviewers that rated this feature as important or highly important It gives you tools to reward repeat customers and personalize engagement. Reviewers indicate the loyalty program is simple, effective, and encourages frequent orders. Many highlight that customers love earning points, and appreciate that it’s included without extra fees. Order Management 4.8 (50) 92.00% of 50 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Owner.com 34 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Centralized database of stakeholders and their contact information such as names, address, phone number etc. Record customer information, purchase history, and other notes Add customized logos and colors to align with company branding A note of the expected delivery date and time Manage order deliveries until they are received by the customers Create and send email blasts/campaigns Dispatch food deliveries Serves restaurants Allows users to view inventory and build a menu that's appropriate Identify the physical location of an individual, asset, device, etc. It gives you tools to reward repeat customers and personalize engagement. Reviewers indicate the loyalty program is simple, effective, and encourages frequent orders. Many highlight that customers love earning points, and appreciate that it’s included without extra fees. Automate workflows and trigger campaigns based on customer actions Create and edit a list of food/beverage items This aspect helps you reach customers on the go with optimized mobile sites and custom apps for Android and iOS. Some reviewers find mobile access easy and convenient, though a few note the mobile website can be slow or the app basic for certain menus. Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple locations Owner.com offers a user-friendly online ordering experience that helps you increase sales and retain customer data. Users think the process is seamless, easy for both staff and customers, and boosts repeat business with promotions and loyalty rewards. Integration with POS is also valued. You benefit from straightforward online payments, daily deposits, and integration with Stripe. Some users say payments are easy for customers and reduce admin work, but a few mention limited refund options and occasional disputes. Most appreciate fast payouts and simple setup. Manage and track customer orders for goods, investments, or any other purchases With this capability, you can easily monitor orders in real time, update customers, and issue refunds. Reviewers appreciate how it keeps orders organized, reduces customer inquiries, and provides live delivery updates. Many also mention seamless integration with Otter and POS systems. Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Integrates with point of sale (POS) systems Design, communicate, and distribute incentives to perform a specific action Analyze and gain insights into data in real-time Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants Track and monitor reviews of products or services Strategize and implement rewards for returning customers, employees and other members Send promotional campaigns or transactional messages via text messages Send messages via SMS Set up connections to third-party platforms to improve business processes Customize website features Get Advice We can help you find the software with the features you need. Features 4.5 (110) 4.5 Based on 110 reviews ## Pricing Value for money 4.3 (108) [View pricing plan details](https://www.capterra.com/p/10002488/Owner/pricing/) Standard $499.00 Flat Rate,Per Month It includes: - Restaurant Website - Online Ordering - Mobile App - Loyalty and Rewards - Automated Marketing - Month-to-Month Contract - 24/7 American Support Flexible $249.00 Flat Rate,Per Month It includes: - Restaurant Website - Online Ordering - Mobile App - Loyalty and Rewards - Automated Marketing - Month-to-Month Contract - 24/7 American Support Value for money 4.3 (108) 4.3 Based on 108 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[ Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[ Clover](https://www.capterra.com/p/226864/Clover/)[ Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[ Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[ Otter](https://www.capterra.com/p/202799/Otter/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (109) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (109) 4.6 Based on 109 reviews ## User reviews Overall rating 4.6 Based on 110 reviews Filter by rating 5(94) 4(4) 3(2) 2(3) 1(7) Mentioned topic Sorted by most recent BK Brian K. President Food & Beverages ### "Owner.com for Restaurants - Don't Do it!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 12, 2026 Terrible support, the website is a joke. It's all AI slop and will give you a bad reputation. Pros Nothing good, it's all AI slop. Why would i write something positive in this box, there is nothing good to say about owner.com. Just lookup their \[sensitive content hidden\] - hes clueless! Cons There's not enough room on this form to say how terrible owner.com is for restaurants. Look somewhere else, the support is abysmal, the website is trash, the ai slop pages built are horrible we've had customers question the authenticity of the site. RUN FAR AWAY Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ted C. Owner Restaurants ### "Two week into this and we love it." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2026 Overall the expierence has been great. from the initial sales presentation to the onboarding, the launch and the financial set up we have been very satisfied. plus we are seeing a definate increase in business and customer satisfaction. they love the site. Pros very organized step by step on boarding, and operation. the website is easy to understand and the people are friendly and responsive. the use of third party delivery is great. we dont have to deal with it and it works. Cons So far we have been live for about 2 weeks and everyting seem just as it was planned, we dont have any problems Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PB Paul B. Assistant General Manager Restaurants ### " owner.com review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 1, 2026 my overall experience till now its great. and we are waiting for the app in the ios store and google store to get approved. we will make conclusions in a few months when we analyse the sales Pros the website looks good, and its taking over really fast from the in-toast integration website. they have 24/7 support and thats amazing. we are still new so looking forward to explore all the functions. Cons i guess its all about customising the products and had to think whats working or not for us. but the team is eager to help. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EW Eric W. Owner Restaurants ### " The Best Investment We’ve Made for Online Ordering" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 June 23, 2026 My overall experience with Owner.com⁠ has been excellent. The website is incredibly user-friendly for both our customers and our staff, making online ordering simple and seamless. One of the biggest benefits has been shifting sales away from third-party platforms like DoorDash and onto our own website, which means lower commission costs and more revenue staying in our business. While the onboarding process took some time and we had a few setup details to work through, the customer service team has been responsive and helpful every step of the way. Overall, it’s been a great investment for our restaurant and has helped us build stronger direct relationships with our customers. Pros What I like most about using Owner.com⁠ is that it allows us to offer our customers the same pricing they would pay in-store, even for delivery orders, without the inflated menu prices that come with third-party apps. It gives us more control over the customer experience, helps us build direct relationships with our guests, integrates with our POS system, and keeps more of every sale in our business instead of paying large commission fees. The website is easy for customers to use, includes online ordering and rewards, and ultimately helps us provide better value while supporting a locally owned business. Cons What I liked least was that the onboarding process took some time, and we still had a few integration and setup issues to work through. However, Owner.com has been very responsive, and we’re getting close to having everything running exactly the way we want. Switched from [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Needed a better website that was optimized for Google Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Rocco C. Owner Restaurants ### "Solid & Valuable Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 23, 2026 Wonderful 3 and plus years of mutual professionalism and courtesy. The owner of the shows interest and put himself on the line.! Pros Ease of use, customer service, order management. Throughout the years, the services expanded, many more employees have been trained, but the experience remain positive! Cons Too many Updates that slightly change the settings, therefore we have to retrain staff for it and personally understand the changes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EW Earl W. Executive Director of Operations Restaurants ### "Great product! Tech consolidation and automation done right. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2026 Overall experience has been very positive. Expectations were explained well up front and they delivered what they said they would. Things took a little longer than I thought for initial "go live" but some of that was probably on me delaying/reviewing menu items. Support is fantastic so far (only needed to call after go live 1 time). Site works, hardware works, integration works, reporting works, marketing works. Order management is simple from the site or directly on the tablet which hasn't been my experience with other platforms. The ongoing training, online tutorials and webinars are great too. Overall experience has been very positive and I'm hoping it continues to be so. Pros So far the absolute best thing about Owner.com is the ease of use. Setup was dead simple, hardware worked right out of the box, website was built for me and they took feedback and made changes without me having to do anything other than review it. SEO is setup and is starting to work. Automated marketing has went out and is showing results. Reporting is decent and customer feedback is routed through the app for easy review. The menu is easy to edit and integration with Doordash so I could get rid of a tablet and printer makes it even easier (setting that up took 2 minutes). Ease of use is the best part about it. Cons The communication from the representative that was my guide through all of the pre-live items AFTER I went live. Maybe I missed it but after you go live you are handed off to the regular support team and I didn't know that so for a day or so I felt like communication stopped. Once the correct method of communication was .... communicated things went super well. The support team answers the phone or emails quickly and actually have the answers and ability to fix/support the platform. Switched from [ChowNow](https://www.capterra.com/p/229841/ChowNow/) Chownow did not have the features we needed with marketing, customer loyalty and zero ability to control or change the very basic automated marketing they sent out. Couponing and promotions were very limited, their app was basic and boring and with no loyalty program why would anybody use the app in the first place. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Kay H. CEO Food & Beverages ### "Restaurant Owners, I highly recommend Owner.com" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2026 It has been about 3 weeks since I started and I truly love how they are proactive about making onboarding simple. Their interface on their dashboard is easy to use and learn. The onboarding team and success management team were very helpful solving any questions I have. Pros I had a great experience with onboarding with their team. But also the integration was very easy on my end. For the price I am paying, the AI friendly website was quickly built and all my online ordering system and 3rd party delivery was set up. Since their delivery fee is a set price, I do not have to pay 25-30% fee to 3rd party delivery. I also like how any negative feedback from the guests is sent to my phone and email directly so I can address it quickly. Any issues or questions I have, I have support person assigned to my company that is very helpful. Cons I wish they have more tools for POS, and AI answering system for restaurant owners. But I hear that they are developing it right now. Very excited to learn more about their products. Switched from [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) I need more automation and AI centric website Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TT Tauseef T. Owner Food & Beverages ### "Great Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 15, 2026 I am Satisfied with overall experience. Although i am not getting that much order i expected. i am waiting for more in near future to grow business Pros I like Customer Service and I like the website management of my business by my own self. It good opportunity to join the owner.com to our business with help of their team Cons For New Customer. they must not charge for 3 month. let new business grow. Establish their foot print in their Neighborhood. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Shai M. Owner Operator Food & Beverages ### "High Hopes for Owner.com" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 June 10, 2026 The overall experience was less than great. After 2 weeks of launching, I am still waiting for corrections to be made. Pros What I liked most about Owner.com was the friendliness and the onboarding savings for signing up. The integration was seamless which was easy and did not disrupt any business operations. Cons What I like least about Owner.com is the fast tracking push and the lack of listening to what the restaurant operator is looking to achieve. Switched from [Chowly](https://www.capterra.com/p/212043/Chowly/) wanted to try something new. I have tried a couple API and SaaS integration software that I wasn't impressed with. Owner.com does a ton of marketing and wanted to see what the product was about. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Cam M. BBQ Owner Food & Beverages ### "BBQ RESTAURANT " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 June 10, 2026 In the start - 5/10 Now - 8/10 Soon - 10/10 Still have some ongoing issues with my menu but the platform is better than competitors Pros Very impressive service. SEO works great - very nice website design. Quick customer service when you call into support. Cons Painful start - countless issues with getting my menu from SQUARE to OTTER then to OWNER. PAINFUL but we got it done. Alternatives considered [DoorDash for Business](https://www.capterra.com/p/10032705/DoorDash-for-Business/) Reasons for choosing Owner.com DoorDash rushed the product to market and it was not built out Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10002488/Owner/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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