--- title: "TicketRoot Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TicketRoot Software - reviews, pricing plans, popular comparisons to other Ticketing products and more." source_url: "https://www.capterra.com/p/10002527/TicketRoot/" page_type: "product" language: "en" --- # TicketRoot Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TicketRoot ## What is TicketRoot? A simple and customizable software to help organizers issue tickets, collect payments, track invites and smartly manage attendees. We provide a mobile first ticketing and box office solution that helps organizers with accurate insights, minimized queues and significantly improved control and visibility. Highlights - Supports online and on-site ticket sales - Mobile box office module for on-sites sales - Passive lead and network generation tools built in to continuously improve reach ## What is TicketRoot used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Registration](https://www.capterra.com/registration-software/)[Mobile Event Apps](https://www.capterra.com/mobile-event-apps-software/) Top alternative Featured Overall rating Based on 27 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TicketRoot?[Manage this product listing](https://www.g2.com/products/ticketroot/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TicketRoot 4.8 (27) VS. [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (27) Ease Of Use 4.6 (5,821) Value For Money 4.9 (25) Value For Money 4.6 (3,595) Customer Service 4.7 (25) Customer Service 4.6 (3,324) ## TicketRoot alternatives Highest Rated [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [4.6 (5,827)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114949/Eventbrite/) [Fienta](https://www.capterra.com/p/171132/Fienta/) [4.8 (199)](https://www.capterra.com/p/171132/Fienta/reviews/) Starting price $0.40 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171132/Fienta/) [View all alternatives](https://www.capterra.com/p/10002527/TicketRoot/alternatives/) ## FAQs about TicketRoot Overview ### Which roles and teams benefit most from TicketRoot? TicketRoot is most used by event managers, organizers, and MICE teams that need to handle ticket sales, registrations, and attendee operations efficiently. Marketing and brand teams use it to promote events and track campaign impact, while directors, founders, and HR or business leaders rely on it for oversight, planning, and customer-facing event execution. Answer based on 27 reviews Overview ### What company size and industries is TicketRoot built for? TicketRoot is built primarily for small businesses, which make up 81% of reviewers, and it is used most in Events Services at 30%. It also serves midsize businesses at 15% and enterprises at 4%, with additional adoption in Real Estate and Financial Services, each representing 7% of reviewers. Answer based on 27 reviews Features and Usability ### What are the key features of TicketRoot? TicketRoot offers event registration, online ticketing, onsite ticketing, and reserved seating for attendance and admissions management. It also includes badge printing, barcode and QR code scanning, mobile access, payment processing, discount management, real-time reporting, customizable forms, and third-party integrations. Integrations ### Which third-party tools and platforms does TicketRoot integrate with? TicketRoot integrates with Zoho Recruit for HR workflows and with Premagic, Razorpay, Stripe, and WhatsApp from its catalog. These integrations cover recruiting, event-related tools, payments, and messaging, giving TicketRoot connections to five third-party platforms. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does TicketRoot offer? TicketRoot provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online options support guided instruction, webinars offer group learning, documentation serves as written reference material, and videos provide self-paced viewing. Getting Started and Support ### What customer support options does TicketRoot offer? TicketRoot provides email/help desk support, FAQ/forum resources, phone support, and chat. Users describe the support team as responsive, proactive, and helpful, with quick answers to small questions and reliable help during critical event timelines. Some also note that support adds confidence while managing registrations and ticketing. Answer based on 4 reviews ## Features AI summary Based on 3,861 Ticketing reviews Capterra data shows that buyers of ticketing software rank the following features as their top priorities: - **Event Ticketing** (**69%** of reviewers rated this feature as critical) - **Online Registration** (**61%**) - **Online Registration** (**61%**) TicketRoot supports all three of the features reviewers rate highest: **Event Ticketing**, **Online Registration**, and **Online Registration**. Together, these capabilities help businesses manage ticket sales, handle attendee sign-ups online, and keep the registration process organized, allowing teams to deliver a smoother event experience and track participation more efficiently. Event Ticketing 4.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Manage tickets for specific events Online Registration 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Real-time registration over the web Event Scheduling 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Plan an event's time and location Ticket Reservations 4.8 (18) 72.22% of 18 reviewers that rated this feature as important or highly important Create and manage ticket reservations for various events Barcode/Ticket Scanning 4.9 (20) 55.00% of 20 reviewers that rated this feature as important or highly important Scan barcodes to ensure accurate pricing and label tracking Point of Sale (POS) 4.9 (17) 52.94% of 17 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software TicketRoot 50 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Security: Protect sensitive data for digital privacy - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Registration: Online registration for events - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - Lead Capture: Automatically identify and save contact information of potential customers - Mobile Access: Access software remotely via mobile devices - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Networking: Discover and connect with speakers and attendees at an event - Online Registration: Real-time registration over the web - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - QR Codes: Matrix barcode that stores information - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Updates: Receive system updates as soon as any changes are made - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking - Sales Reports: Reports specific to sales analysis for trends and strategies - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Reservations: Create and manage ticket reservations for various events - Visitor Registration: Make a list and register visitors - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.7 (27) 4.7 Based on 27 reviews ## Pricing Value for money 4.9 (25) ### Starting price Free trial not available Value for money 4.9 (25) 4.9 Based on 25 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Razorpay](https://www.capterra.com/p/179263/Razorpay/)[ Premagic](https://www.capterra.com/p/236853/Premagic/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (25) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (25) 4.7 Based on 25 reviews ## User reviews Overall rating 4.8 Based on 27 reviews Filter by rating 5(23) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent KK Kinnari K. Brand Manager Retail ### "Flexible event access control and in-event payments built around our festival" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2026 Our overall experience with TicketRoot was excellent. Their biggest strength was their flexibility and ability to customize the event technology around the way we wanted to run our festival. We used TicketRoot as an end-to-end event ticketing, payment, and attendee management platform for a multi-day, high-footfall brand event. The event included invite-only influencer access, public registrations, paid ticketing, QR code tickets, QR check-ins, attendee verification, personalised voucher printing, food and activity sales, and wristband-based cashless payments at the festival. The TicketRoot team configured dynamic ticket tiers, promo codes, unique pricing, and different access rules for each day and audience type. This allowed us to manage invite-only, public, and paid entry through one connected platform while also supporting the wider festival journey. The same system was used for registration source tracking, attendee entry, voucher fulfilment, wristband payments, food and activity purchases, live dashboards, transaction reporting, and post-event data. Instead of asking us to adjust the festival to fit a fixed product, TicketRoot worked with our team to build the workflows around the experience we wanted to create. What stood out most was their ability to bring ticketing, access control, payments, attendee engagement, and on-ground operations together. TicketRoot worked as a flexible event technology partner, not just a software provider, and helped us deliver a branded and well-managed festival experience across cities. Pros What we liked most was TicketRoot’s flexibility. Our festival had several different attendee journeys, including invite-only access, public registrations, paid registrations, QR check-ins, and on-site badge printing. Instead of asking us to change the event to fit their software, the TicketRoot team adapted the technology to fit our festival. They helped us create different combinations of registration, payments, access, and check-in flows within one connected setup. Their team also provided the hardware and on-ground support needed to make these journeys work smoothly at the venue. Cons Since the platform allowed us to create several customized attendee journeys, the planning and testing stage required detailed coordination. However, the TicketRoot team was involved throughout and helped us set up and test every flow before the event. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. PS PRABHBIR S. Marketing Executive Banking ### "Smooth and Reliable Event Ticketing Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 20, 2026 Overall, a very positive experience. Along with a reliable platform, the strong customer support gives confidence while managing events, knowing help is always available when needed. Pros The biggest advantage of TicketRoot is their excellent support team. They are very responsive, proactive, and available whenever assistance is needed, especially during critical event timelines. The platform is easy to use and manages registrations and ticketing smoothly. Cons There are no major drawbacks experienced so far. Any small queries or clarifications were promptly addressed by the support team, ensuring smooth usage throughout the event process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VB Varun B. Partner Industrial Automation ### "Smooth quick app for ticket and event management " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 14, 2025 Pros Ease of use Smooth Works well Great service and customer support Cons Not applicable as everything worked very well Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Kajal S. Financial Consultant Financial Services ### "Excellent Badging and Event App for Attendees" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2025 We used a lot, from online ticketing, to checkins and badging with eco friendly badges and a white label event app as well for attendees. Pros Fantastic experience as an organiser at Bharat Fintech Summit 2025, highly recommend to work with TicketRoot. The registration and badging was super smooth across two days and users loved the event app as well. Cons They could do better using transparent lables, else all was good. Switched from [Dreamcast](https://www.capterra.com/p/211211/Dreamcast/) TicketRoot offered more customisation and features at a fraction of the cost of other players Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Akshat C. Associate Consultant Financial Services ### "Bharat Fintech Summit! Great Product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2025 This is the second year working with TicketRoot after exploring a lot of other tech out there, they are up there with the best and povide excellent value for all stakeholders. Pros The service on ground and the speed and efficiency with which our attendees were checked in was great. Cons The lables would be better if they were transparent. Switched from [Dreamcast](https://www.capterra.com/p/211211/Dreamcast/) Ticketroot offers the same features, better service and customizations at half the cost. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RD Rajneesh D. MICE Head Events Services ### "Fantastic Experience at Bharat Fintech 2025" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2025 Have worked with them now over multiple events, they improve with each event and innovate, their industry collaborations make them a favourite. Pros The speed at which they got attendees in, at no point was there more than 2 people in a single isle, and with minimal hardware. Cons The web dashboard is not complete, their approach is mobile first. Switched from [Dreamcast](https://www.capterra.com/p/211211/Dreamcast/) Same features but Dreamcast is far too expensive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Manager Education Management ### "Best wishes and had an awesome experience with it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 20, 2024 Today was my event and I got to see about Ticket root. As the name suggests, it really helped in for the audience and costomer to book tickets. It made the work very easy and convenient for everyone There were some minor issues but I hope it would be solved soon. Awesome TicketRoot. Pros It save time of audience and it's very user friendly. My personal experience was very good about it. Cons There are some issues which are not very big but it could be a issue which would create problems like- 1) There must be some add on of call to action button 2) It could be more simplified for user to get registered Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RK Rahul K. Founder and CEO Events Services ### "Wonderful Experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 24, 2024 Pros The UI was So Smooth to use & No Technical Issues Were Faced By Me. I Loved It 😍 Cons I Think The UI was But Simple, it Can Be Done More Graphics work. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AA Ayush A. Design Design ### "Experience " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 24, 2024 Pros It is easy to use i have use it and my experience wes soo good that i recommend everyone to use this platform Cons Interference was soo good that everything was very understandable Switched from [BookSteam](https://www.capterra.com/p/133845/BookSteam/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Shone A. Image Editor Marketing and Advertising ### "Best place for ticketing. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2024 It was an amazing experience overall, it made my ticketing very easy. Pros Making ticketing easier is the best part. Cons There is nothing i don't like about ticketroot. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/10002527/TicketRoot/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Eventbrite vs TicketRoot](https://www.capterra.com/compare/114949-10002527/Eventbrite-vs-TicketRoot)