# TicketRoot Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TicketRoot Software - reviews, pricing plans, popular comparisons to other Ticketing products and more.

Source: https://www.capterra.com/p/10002527/TicketRoot

---

# 

 TicketRoot Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TicketRoot

## What is TicketRoot?

A simple and customizable software to help organizers issue tickets, collect payments, track invites and smartly manage attendees. We provide a mobile first ticketing and box office solution that helps organizers with accurate insights, minimized queues and significantly improved control and visibility. Highlights - Supports online and on-site ticket sales - Mobile box office module for on-sites sales - Passive lead and network generation tools built in to continuously improve reach

## What is TicketRoot used for?

[Ticketing](https://www.capterra.com/ticketing-software/)[Registration](https://www.capterra.com/registration-software/)[Event Check In](https://www.capterra.com/event-check-in-software/)

Top alternative

Featured

Overall rating

Based on 26 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TicketRoot?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://rootid.io&name=TicketRoot)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TicketRoot

4.8 (26)

VS.

[4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/)

Starting Price

Contact vendor

Starting Price

$7000

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (26)

Ease Of Use

4.6 (164)

Value For Money

4.9 (24)

Value For Money

4.7 (143)

Customer Service

4.7 (24)

Customer Service

4.8 (160)

## TicketRoot alternatives

[4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (100)](https://www.capterra.com/p/149771/idloom-events/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (595)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Starting price

$0.28

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10002527/TicketRoot/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Barcode/Ticket Scanning

4.9 (19)

52.63% of 19 reviewers that rated this feature as important or highly important

Scan barcodes to ensure accurate pricing and label tracking

Ticket Reservations

4.8 (17)

70.59% of 17 reviewers that rated this feature as important or highly important

Create and manage ticket reservations for various events

Point of Sale (POS)

4.9 (16)

50.00% of 16 reviewers that rated this feature as important or highly important

Accept and process customer payments for products or services using hardware and software

Reporting/Analytics

4.8 (14)

50.00% of 14 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Website Management

4.6 (12)

50.00% of 12 reviewers that rated this feature as important or highly important

Built-in website builder or integration with third-party site

Print-at-Home

4.7 (10)

40.00% of 10 reviewers that rated this feature as important or highly important

The ability to print tickets before arriving

TicketRoot 49 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Scan barcodes to ensure accurate pricing and label tracking

Automated reminders and confirmations for booked appointments and events via text or email

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Accept and process credit card transactions

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Protect sensitive data for digital privacy

Track products that are for sale at a reduced price or part of coupon promotions

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Schedule and manage the logistics of activities and other gatherings

Online registration for events

Plan an event's time and location

Manage tickets for specific events

Ensure compliance with the General Data Protection Regulation protocols

Obtain tickets via Kiosk upon arrival at event

Automatically identify and save contact information of potential customers

Access software remotely via mobile devices

Allowing users to order, pay for, obtain, and validate tickets using mobile devices

Discover and connect with speakers and attendees at an event

Real-time registration over the web

Allow users to buy and sell tickets online, register for events, and collect buyer information

Allows event organizers to sell and manage tickets directly on-site

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

The ability to print tickets before arriving

Design, communicate, and distribute incentives to perform a specific action

Matrix barcode that stores information

Analyze and gain insights into data in real-time

Receive system updates as soon as any changes are made

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Specify type/number of reserved tickets based on seating selected during booking

Reports specific to sales analysis for trends and strategies

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Create and manage ticket reservations for various events

Make a list and register visitors

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.7 (26)

4.7

Based on 26 reviews

## Pricing

Value for money

4.9 (24)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.9 (24)

4.9

Based on 24 reviews

## Integrations

[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Razorpay](https://www.capterra.com/p/179263/Razorpay/)[

WhatsApp Business API](https://www.capterra.com/p/10005471/WhatsApp-Business-API/)[

Premagic](https://www.capterra.com/p/236853/Premagic/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (24)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (24)

4.7

Based on 24 reviews

## User reviews

Overall rating

4.8

Based on 26 reviews

Filter by rating

5(22)

4(3)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

PS

PRABHBIR S.

Marketing Executive

Banking

### "Smooth and Reliable Event Ticketing Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 20, 2026

Overall, a very positive experience. Along with a reliable platform, the strong customer support gives confidence while managing events, knowing help is always available when needed.

Pros

The biggest advantage of TicketRoot is their excellent support team. They are very responsive, proactive, and available whenever assistance is needed, especially during critical event timelines. The platform is easy to use and manages registrations and ticketing smoothly.

Cons

There are no major drawbacks experienced so far. Any small queries or clarifications were promptly addressed by the support team, ensuring smooth usage throughout the event process.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VB

Varun B.

Partner

Industrial Automation

### "Smooth quick app for ticket and event management "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 14, 2025

Pros

Ease of use Smooth Works well Great service and customer support

Cons

Not applicable as everything worked very well

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KS

Kajal S.

Financial Consultant

Financial Services

### "Excellent Badging and Event App for Attendees"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 6, 2025

We used a lot, from online ticketing, to checkins and badging with eco friendly badges and a white label event app as well for attendees.

Pros

Fantastic experience as an organiser at Bharat Fintech Summit 2025, highly recommend to work with TicketRoot. The registration and badging was super smooth across two days and users loved the event app as well.

Cons

They could do better using transparent lables, else all was good.

Switched from

[Dreamcast](https://www.capterra.com/p/211211/Dreamcast/)

TicketRoot offered more customisation and features at a fraction of the cost of other players

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AC

Akshat C.

Associate Consultant

Financial Services

### "Bharat Fintech Summit! Great Product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 6, 2025

This is the second year working with TicketRoot after exploring a lot of other tech out there, they are up there with the best and povide excellent value for all stakeholders.

Pros

The service on ground and the speed and efficiency with which our attendees were checked in was great.

Cons

The lables would be better if they were transparent.

Switched from

[Dreamcast](https://www.capterra.com/p/211211/Dreamcast/)

Ticketroot offers the same features, better service and customizations at half the cost.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RD

Rajneesh D.

MICE Head

Events Services

### "Fantastic Experience at Bharat Fintech 2025"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 6, 2025

Have worked with them now over multiple events, they improve with each event and innovate, their industry collaborations make them a favourite.

Pros

The speed at which they got attendees in, at no point was there more than 2 people in a single isle, and with minimal hardware.

Cons

The web dashboard is not complete, their approach is mobile first.

Switched from

[Dreamcast](https://www.capterra.com/p/211211/Dreamcast/)

Same features but Dreamcast is far too expensive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Manager

Education Management

### "Best wishes and had an awesome experience with it"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 20, 2024

Today was my event and I got to see about Ticket root. As the name suggests, it really helped in for the audience and costomer to book tickets. It made the work very easy and convenient for everyone There were some minor issues but I hope it would be solved soon. Awesome TicketRoot.

Pros

It save time of audience and it's very user friendly. My personal experience was very good about it.

Cons

There are some issues which are not very big but it could be a issue which would create problems like- 1) There must be some add on of call to action button 2) It could be more simplified for user to get registered

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RK

Rahul K.

Founder and CEO

Events Services

### "Wonderful Experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 24, 2024

Pros

The UI was So Smooth to use & No Technical Issues Were Faced By Me. I Loved It 😍

Cons

I Think The UI was But Simple, it Can Be Done More Graphics work.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AA

Ayush A.

Design

Design

### "Experience "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 24, 2024

Pros

It is easy to use i have use it and my experience wes soo good that i recommend everyone to use this platform

Cons

Interference was soo good that everything was very understandable

Switched from

[BookSteam](https://www.capterra.com/p/133845/BookSteam/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Shone A.

Image Editor

Marketing and Advertising

### "Best place for ticketing. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 24, 2024

It was an amazing experience overall, it made my ticketing very easy.

Pros

Making ticketing easier is the best part.

Cons

There is nothing i don't like about ticketroot.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AK

Akash K.

Property consultant

Real Estate

### "Streamline Your Event Check-In with Ticket Root’s Innovative Approach"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 24, 2024

Pros

Ticket Root offers an exceptionally user-friendly and unique concept for selling tickets. Their innovative approach to guest check-in at events streamlines the process, making it hassle-free. If you're looking to simplify your event check-in, Ticket Root is the perfect solution!

Cons

Nothing Specific since the application is very new, some changes will come over time

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10002527/TicketRoot/reviews/)

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Popular comparisons

[Eventbrite vs TicketRoot](https://www.capterra.com/compare/114949-10002527/Eventbrite-vs-TicketRoot) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)