# TicketRoot Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TicketRoot the right Ticketing solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10002527/TicketRoot/reviews --- TicketRoot 4.8 (26) [View alternatives](https://www.capterra.com/p/10002527/TicketRoot/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of TicketRoot Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews PS PRABHBIR S Marketing ExecutiveBanking, 11 - 50 employeesUsed the software for: More than 2 years. “Along with a reliable platform, the strong customer support gives confidence while managing events, knowing help is always available when needed.“ February 20, 2026 Manas K ManagerEducation Management, 51 - 200 employeesUsed the software for: Less than 6 months. “Today was my event and I got to see about Ticket root. As the name suggests, it really helped in for the audience and costomer to book tickets.“ September 20, 2024 AK Akash K Property consultantReal Estate, Self-employedUsed the software for: I used a free trial. “Ticket Root offers an exceptionally user-friendly and unique concept for selling tickets.“ June 24, 2024 ## Showing most helpful reviews Showing 1-25 of 26 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shone A. Image Editor Marketing and Advertising Used the software for: Less than 6 months ### "Best place for ticketing. " June 24, 2024 5.0 It was an amazing experience overall, it made my ticketing very easy. Pros Making ticketing easier is the best part. Cons There is nothing i don't like about ticketroot. Review Source RD Rajneesh D. MICE Head Events Services Used the software for: 1-2 years ### "Fantastic Experience at Bharat Fintech 2025" February 6, 2025 5.0 Have worked with them now over multiple events, they improve with each event and innovate, their industry collaborations make them a favourite. Pros The speed at which they got attendees in, at no point was there more than 2 people in a single isle, and with minimal hardware. Cons The web dashboard is not complete, their approach is mobile first. Switched from [Dreamcast](https://www.capterra.com/p/211211/Dreamcast/) Same features but Dreamcast is far too expensive. Review Source AM Adarsh M. Supervisor Construction Used the software for: Less than 6 months ### "Ticket Root Admin App, a powerful tool for event organizers and managers. Discover how this app simp" October 22, 2023 3.0 The app is magnifecent good , and software is also good Pros I like the most scanning part and payment part Cons All over the system is good but , it takes the time for payment . Reason for choosing TicketRoot To scan the product and buy the product Review Source PS PRABHBIR S. Marketing Executive Banking Used the software for: 2+ years ### "Smooth and Reliable Event Ticketing Experience" February 20, 2026 5.0 Overall, a very positive experience. Along with a reliable platform, the strong customer support gives confidence while managing events, knowing help is always available when needed. Pros The biggest advantage of TicketRoot is their excellent support team. They are very responsive, proactive, and available whenever assistance is needed, especially during critical event timelines. The platform is easy to use and manages registrations and ticketing smoothly. Cons There are no major drawbacks experienced so far. Any small queries or clarifications were promptly addressed by the support team, ensuring smooth usage throughout the event process. Review Source KS Kajal S. Financial Consultant Financial Services Used the software for: 2+ years ### "Excellent Badging and Event App for Attendees" February 6, 2025 5.0 We used a lot, from online ticketing, to checkins and badging with eco friendly badges and a white label event app as well for attendees. Pros Fantastic experience as an organiser at Bharat Fintech Summit 2025, highly recommend to work with TicketRoot. The registration and badging was super smooth across two days and users loved the event app as well. Cons They could do better using transparent lables, else all was good. Switched from [Dreamcast](https://www.capterra.com/p/211211/Dreamcast/) TicketRoot offered more customisation and features at a fraction of the cost of other players Review Source AC Akshat C. Associate Consultant Financial Services Used the software for: 1-2 years ### "Bharat Fintech Summit! Great Product!" February 6, 2025 5.0 This is the second year working with TicketRoot after exploring a lot of other tech out there, they are up there with the best and povide excellent value for all stakeholders. Pros The service on ground and the speed and efficiency with which our attendees were checked in was great. Cons The lables would be better if they were transparent. Switched from [Dreamcast](https://www.capterra.com/p/211211/Dreamcast/) Ticketroot offers the same features, better service and customizations at half the cost. Review Source RK Rahul K. Founder and CEO Events Services Used the software for: Less than 6 months ### "Wonderful Experience " June 24, 2024 5.0 Pros The UI was So Smooth to use & No Technical Issues Were Faced By Me. I Loved It 😍 Cons I Think The UI was But Simple, it Can Be Done More Graphics work. Review Source AJ Amita J. Co-founder Food & Beverages Used the software for: Less than 6 months ### "for community events and attendance" February 17, 2023 5.0 Great will definitely continue to use Pros attendance feature, live understanding of who is attending, who has arrived and provision to collect payments by cash and online. Best part is that the event is branded to our modules for that month. Cons would be nice to have a message board for the community admins on the app. Alternatives considered [Townscript](https://www.capterra.com/p/178380/Townscript/) Reason for choosing TicketRoot Team is easy to deal with, can be reached easily. Much easier implementation, flexible on the backend and a better experience for our mommy community Switched from [PayU](https://www.capterra.com/p/201075/PayU/) better look and feel and easier to understand, better control as the admin app allows you to do much much more than what we had before. Review Source VR Verified Reviewer Manager Education Management Used the software for: Less than 6 months ### "Best wishes and had an awesome experience with it" September 20, 2024 5.0 Today was my event and I got to see about Ticket root. As the name suggests, it really helped in for the audience and costomer to book tickets. It made the work very easy and convenient for everyone There were some minor issues but I hope it would be solved soon. Awesome TicketRoot. Pros It save time of audience and it's very user friendly. My personal experience was very good about it. Cons There are some issues which are not very big but it could be a issue which would create problems like- 1) There must be some add on of call to action button 2) It could be more simplified for user to get registered Review Source RAGHU V. Business manager Events Services Used the software for: 6-12 months ### "great experience and super fast scans" November 4, 2023 5.0 Pros Scanning part was amazing and reports are in depth and very easy to download and view in real time Cons No complaints, would love to try their cashless system soon. Review Source VB Varun B. Partner Industrial Automation Used the software for: Less than 6 months ### "Smooth quick app for ticket and event management " February 14, 2025 5.0 Pros Ease of use Smooth Works well Great service and customer support Cons Not applicable as everything worked very well Review Source NG Nupur G. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Seamless experience" April 5, 2023 5.0 Great will continue to use and recommend it for the ease of implementation and training Pros Loved their on ground service and platform. Very simple and intuitive UI, great platform for running festivals and sporting events….we ran event ticketing, and access control for multiple events with minor or no glitches, the product is well nuanced to accommodate on ground realities especially for users and merchants and not just the organisers. Cons Cashless payments need more depth like KOT management for festivals, but loved what is there it’s simple and definitely nuanced to on ground realities Switched from [Townscript](https://www.capterra.com/p/178380/Townscript/) Service and value Review Source AK Akash K. Property consultant Real Estate Used the software for: I used a free trial ### "Streamline Your Event Check-In with Ticket Root’s Innovative Approach" June 24, 2024 5.0 Pros Ticket Root offers an exceptionally user-friendly and unique concept for selling tickets. Their innovative approach to guest check-in at events streamlines the process, making it hassle-free. If you're looking to simplify your event check-in, Ticket Root is the perfect solution! Cons Nothing Specific since the application is very new, some changes will come over time Review Source HS Hiral S. Proprietor Graphic Design Used the software for: 6-12 months ### "Ticketroot is value for money" February 17, 2023 5.0 Before ticketroot entire guest list management was manual and painstaking as we lost hundreds of man hours collecting rsvps, payments and coordinating on various issues. This is exactly what we needed, no confusion and better control over the event, we can definitely do more numbers next year with the help of this app. Pros Ease of use (didn't have to train the team or our members at the conference)Not expensiveset up time is lowautomation helped us save time pass sharing was super easypaperless Cons Nothing to not like as the experience was smooth, would like to use it again for our client's conferences. Reason for choosing TicketRoot Price and delivery time Review Source SP Siddesh P. HR Manager Events Services Used the software for: 6-12 months ### "Great solution for Ticketing" February 22, 2023 5.0 After using it for my first event, I was blown away by how much time and energy it saved me. We were hesitant initially as it was a last minute call, but we are glad we went with it. Pros The customer service is amazing and fast, it is easy to use as well. Cons Our event went super smooth, scans were faster than we had expected. No complaints. Review Source AC Aarti C. Ceo Events Services Used the software for: I used a free trial ### "First time use ease" March 22, 2023 4.0 At early stage. But is a convenient option to biometric Pros It's saves time for HR. Processes get set. Cons Software glitches initially. But good support system and turnaround Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Reason for choosing TicketRoot Support system Review Source RS Reshma S. Director Architecture & Planning Used the software for: Less than 6 months ### "Easiest registration app " August 26, 2023 5.0 TicketRoot is a great platform, full points for service and simplicity, it’s a well rounded solution with least hassle for event organizers Pros easy to use and teach, no requirement for special POS devices, brand marketing options for our firm and community that are not only easy to use but also very value for money and excellent customer service makes this a repeat solution for us Cons Delivered as expected, in fact the service was so prompt that the team was able to save at least 12 hrs of coordination hassle before the event , as we use more features we will be able to point what is missing, currently we love TicketRoot Review Source Akash K. Sr. Digital Marketing Real Estate Used the software for: Less than 6 months ### "Excellent Services" March 24, 2023 5.0 Excellent, in terms of Ticketing.... Pros Very Easy to understand for all the employee Cons Everything was good, Very Easy to understand for all the employee Review Source AA Ayush A. Design Design Used the software for: I used a free trial ### "Experience " June 24, 2024 4.0 Pros It is easy to use i have use it and my experience wes soo good that i recommend everyone to use this platform Cons Interference was soo good that everything was very understandable Review Source MK Megha K. Director Non-Profit Organization Management Used the software for: 6-12 months ### "Super easy invite management" June 22, 2023 5.0 Highly recommend ticket root for ngos associations and charitable organizations' they are easy to use and implement and the support is exceptional Pros Flexible and customizable to our event, total value solution; helped us save on time and energy with simple invite management flows and great on ground support. Cons Everything went smooth, would like to build more custom notifications for the next event Review Source RC Risheel C. Manager Events Services Used the software for: 6-12 months ### "Honest ticketing at the right price is hard to come by and TicketRoot has made that possible for us." February 28, 2023 5.0 Great experience and amazing support from their team. Event ticketing was never so simple. Kudos to the TicketRoot team. Pros Show booking has become so easy with this app. Amazing user experience. Also, taking my event cashless was great, and super easy to understand, with no added cost of NFC cards or bands, keeping it simple using QR codes. Cons Some functionalities need work, such as their event networking tool which they mentioned, but didn't work. Review Source DV Drivjot V. Marketing Entertainment Used the software for: 6-12 months ### "Made my life simple, great interface!" April 6, 2023 5.0 Overall was good! Would definitely recommend it, was cost effective and simple. Pros Simplicity, was simple to understand and didn’t require much assistance from the team to get going. Cons Could use a network module, and some more details with regard to the event schedule. Could also use some more customisation with email templates. Switched from [Townscript](https://www.capterra.com/p/178380/Townscript/) Awful service in the past Review Source Harsh K. Chief People's Officer Printing Used the software for: Less than 6 months ### "TicketRoot Review" February 19, 2023 4.0 The overall experience was very satisfying and now managing corporate events has become a cakewalk. I recommend this software to any event managers out there who want to make event ticketing hassle-free. Pros Firstly the product is very easy to use. Also, it is very easy for us to manage corporate events on a large scale. The pricing is very reasonable and the after-sales services are satisfying. Cons There is a scope for improvement in the website, otherwise, the app offers a very smooth user experience. Review Source VA Vijay A. Event organizer Events Services Used the software for: Less than 6 months ### "Good value, simple to use software" March 20, 2023 5.0 Great and we will be using them again for the annual meet Pros \- ease of use- networking feature- ticket registration and box office app- scanned check ins Cons \- need more CRM tools, event directory to be downloadable Reason for choosing TicketRoot Better rates and service Review Source VR Verified Reviewer Event Manager Events Services Used the software for: Less than 6 months ### "Best platform for Ticketing" February 21, 2023 5.0 It has been a great experience using TicketRoot. Looking forward to making more events a success with this app! Pros Amazing user experience. The user can quickly and accurately search through vast amounts of data to find the events and tickets they are looking for. This can save users time and frustration, and increase the likelihood of finding the best tickets at the best prices. Cons It has been a very short period of time since we have been using this app and so far we've not seen any negatives. Review Source Similar Products Featured ## Related categories [Event Booking](https://www.capterra.com/event-booking-software/)[Event Check In](https://www.capterra.com/event-check-in-software/)[Ticketing](https://www.capterra.com/ticketing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.