# ALLDATA Shop Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ALLDATA Shop Manager the right Auto Repair solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/reviews

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ALLDATA Shop Manager

4.2 (10)

[View alternatives](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/alternatives/)

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Last updated March 13th, 2026

# Reviews of ALLDATA Shop Manager

Ease of use

4.2

Customer Service

3.8

## Showing most helpful reviews

Showing 1-10 of 10 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Holly B.  
CoOwner  
Construction  
Used the software for: 1-2 years

### "Love Alldata......"

July 19, 2023

5.0

It's been great since we signed up and we love it!

Pros

Excellent Program for fleet maintenance!

Cons

Has more options then we really need but it's worth it!

Reason for choosing ALLDATA Shop Manager

We found and tried Alldata and it was a done deal for us!

Switched from

[ARI](https://www.capterra.com/p/201737/ARI/)

We lime the simplicity of Alldata more then ARI !

Review Source

JL

Joan L.  
Office Manager  
Automotive  
Used the software for: 2+ years

### "Great for large maintenance operations"

November 15, 2024

4.0

Alldata was easy to use and had a lot of functionality, so much functionality that we were not able to utilize all of it so we ultimately switched to a lower cost provider because we are a smaller shop.

Pros

We liked how seamless the process was to integrate our Alldata repair data into our shop management software, the ability to easily switch between making estimates and invoices and reviewing repair procedures. For the most part, the program was responsive.

Cons

Alldata was not an all in one solution for us and we still needed to purchase additional repair instructions even though our shop is on the smaller side and works mostly on older domestics.

Switched from

[Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/)

Trying to consolidate our subscriptions and integrations

Review Source

HF

Harlee F.  
Shop Manager  
Automotive  
Used the software for: 6-12 months

### "Alldata Review "

February 2, 2023

1.0

Pros

The only think I liked about Alldata was the ease of use.

Cons

Everything, the program is slow, lags constantly, keeps up with my invoicing, sometimes.

Review Source

MM

MindyJo M.  
Service Advisor  
Automotive  
Used the software for: 2+ years

### "Good system to make Repair orders "

July 17, 2024

5.0

For the most part, it has ran smoothly.

Pros

The ease of looking at the history of a client is the thing I use and like the best .

Cons

Some of the windows are Slow to load(might be our internet)

Alternatives considered

[Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/)

Reason for choosing ALLDATA Shop Manager

The ease of writing up a client. and it was better priced

Switched from

[AutoFluent](https://www.capterra.com/p/77240/AutoFluent/)

It did not keep inventory of parts well enough for us

Review Source

jG

julie G.  
OFFICE MANAGER  
Automotive  
Used the software for: 2+ years

### "alldata repair look up"

July 23, 2025

5.0

looking up parts and hours it takes to do the repair are the best. the customer service is excellent

Pros

the ease of looking up parts with or without a vin #. you can enter any part and it will find for you

Cons

i haven't found anything i dislike. I've used ALLDATA for about 5 years now and it is the best that i have used

Review Source

bJ

ben J.  
owner  
Automotive  
Used the software for: 6-12 months

### "good job on the overall use "

June 26, 2025

4.0

its a good software and a good price don't know of anything better on the market at this time could use a few tweaks

Pros

ease of use and total control over all of your inventory over time sometimes its hard being so much cash is involved to know what parts are left on a unit especially if it was not entered correctly

Cons

sometimes it was very confusing and parts were not listed in a type of unit and you end up with a lot of misc tickets not having the correct stock number on than

Review Source

SG

Shana G.  
Fleet Administrator  
Construction  
Used the software for: Less than 6 months

### "Essential Software Program for Fleet Management"

October 15, 2025

5.0

Extremely helpful. Worth the money if you have a large enough fleet and a shop that does your own repairs for the most part.

Pros

Extremely useful in helping us to maintain our fleet. Helps us to diagnose and find the best way to repair an issue and make our fleet healthy.

Cons

There is a lot to learn. Can be a bit confusing when you're first learning how to navigate the software.

Review Source

AM

Aram M.  
Owner  
Automotive  
Used the software for: 1-2 years

### "Easy to use and has great features"

September 5, 2024

5.0

Experience has been great with no system lags.

Pros

Helps me manage my shop with all the tools in one place.

Cons

Rates can differ sometimes based on parts or labor.

Review Source

TB

Temple B.  
Co-Owner  
Automotive  
Used the software for: 1-2 years

### "Good Program for the most part...."

July 5, 2023

4.0

Overall I would put this as the second best program we have found to ARI which is what we use now. But for the everyday mechanic or shop manager who is experienced shouldnt be a problem.

Pros

I really like Alldata's general knowledge for troubleshooting but the was some minor complications such as trying to find the correct category for certain things.

Cons

Confusing on categories when billing or doing shop orders.

Reason for choosing ALLDATA Shop Manager

Alldata was our first Software for our shop it was recommended and installed by our computer technology partner cause of recommendations.

Review Source

Annette W.  
Automotive technician  
Automotive  
Used the software for: 6-12 months

### "AllData is the Best Automotive Industry Program!"

August 1, 2023

4.0

Pros

Ease of access and amount of information available

Cons

The price is steep, but you get what you pay for.

Review Source

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