--- title: "SPRY Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SPRY Software - reviews, pricing plans, popular comparisons to other Physical Therapy products and more." source_url: "https://www.capterra.com/p/10002555/SPRY/" page_type: "product" language: "en" --- # SPRY Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 27, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SPRY ## What is SPRY? SPRY Therapeutics, Inc. is the inventor of SPRY EMR, an integrated practice management solution that enables rehab therapy professionals to succeed in practice and in business—from the front desk to clinical operations to the back office. Built on a future-focused architecture, the SPRY platform adapts to the changing clinical and business needs of physical therapists, occupational therapists, and speech language pathologists. Since 2021, SPRY has earned a reputation for flexible workflow customizations, short migration times, and high-velocity claims processing—in one single platform, at one simple price. ## What is SPRY used for? [Physical Therapy](https://www.capterra.com/physical-therapy-software/)[Medical Billing](https://www.capterra.com/medical-billing-software/)[Patient Scheduling](https://www.capterra.com/patient-scheduling-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 67 user reviews Reviews sentiment Positive 97% Neutral 1% Negative 1% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Physical Therapy / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Electronic Medical Records / 2025 - Occupational Therapy / 2025 Do you work for SPRY?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sprypt.com/&name=SPRY) Rating Breakdown 4.8 +− Features4.6 Value for Money4.8 Ease of Use4.7 Customer Service4.8 Rating Breakdown 4.8 Features4.6 Value for Money4.8 Ease of Use4.7 Customer Service4.8 ## SPRY Reviewers Verdict Updated August 2026 AI summary - SPRY is a fit for small healthcare practices, especially physical therapy clinics needing all-in-one management. - Users most consistently value its intuitive clinic management, responsive customer support, and efficient clinical documentation. - It improves daily operations by simplifying scheduling, insurance, billing, and note-taking within a single system. - Some key downsides are occasional system glitches, slow loading times, and extra steps for managing patient information. - SPRY works best for practices prioritizing integrated workflows and ease of use, but buyers needing flawless performance or advanced patient data handling may want to weigh these trade-offs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SPRY 4.8 (67) VS. [4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting Price Contact vendor Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (67) Ease Of Use 4.5 (708) Value For Money 4.8 (66) Value For Money 4.2 (578) Customer Service 4.8 (67) Customer Service 4.3 (644) ## SPRY alternatives [4.6 (89)](https://www.capterra.com/p/190479/Nookal/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.8 (534)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (58)](https://www.capterra.com/p/187418/Juvonno/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.2 (13)](https://www.capterra.com/p/29511/TherapyRehab-Plus/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 77% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10002555/SPRY/alternatives/) ## FAQs about SPRY Overview ### Which roles and teams benefit most from SPRY? SPRY is most used by physical therapists, rehab directors, and clinic owners who need to manage documentation, scheduling, and patient care in one system. Front office and administrative teams use it to streamline intake, billing, and appointments, while clinical coordinators and athletic trainers support treatment workflows and practice operations. Answer based on 57 reviews Overview ### What company size and industries is SPRY built for? SPRY is built for small healthcare practices, with 100% of reviewers from small businesses and 47% in health, wellness and fitness. It also serves hospital and health care organizations at 28% and medical practices at 25%, especially physical therapists, occupational therapists, speech language pathologists, and physical therapy use cases. Answer based on 57 reviews Features and Usability ### What are the key features of SPRY? SPRY includes core practice management features like patient scheduling, EMR/EHR, clinical notes, and medical billing, with differentiators such as AI Copilot and AI-assisted documentation. Reviewers also highlight team communication, customizable templates and workflows, patient records management, and integrations that connect billing, scheduling, faxing, and home exercise programs. Answer based on 23 reviews Pricing ### How well does SPRY handle billing management? SPRY simplifies billing management with integrated workflows, dedicated support, and clear financial visibility for clinic owners and therapy practices. Many users value faster claims handling, better collections, and tools that flag missing billing details, though some teams mention onboarding complexity, occasional billing errors, and insurance authorization issues that still need refinement. Answer based on 23 reviews Integrations ### Which third-party tools and platforms does SPRY integrate with? SPRY integrates with Keap, Stripe, Zocdoc, CardConnect, Emitrr, and Paya. These connections cover CRM, online scheduling, messaging, and payment processing, giving practices options for managing client communication, bookings, and transactions across the tools listed in SPRY’s integration catalog. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does SPRY offer? SPRY provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, videos offer visual walkthroughs, and documentation gives written reference material for self-paced review and feature lookup. Answer based on 2 reviews Getting Started and Support ### What customer support options does SPRY offer? SPRY provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe support as quick and attentive, with responses often arriving within hours. Some note occasional communication issues or a learning curve, but problems are generally resolved promptly. Answer based on 5 reviews Features and Usability ### How good is SPRY for clinical documentation? SPRY speeds up clinical documentation with easy note workflows, AI scribing, and charting tools that keep therapists focused on patient care. Many physical therapy teams say notes are faster, cleaner, and easier to complete during work hours, though some users mention limited training, setup work, and occasional AI or guideline-related issues. Answer based on 21 reviews ## Features AI summary Based on 764 Physical Therapy reviews Capterra reviewers say these are the features buyers value most when choosing physical therapy software: - **HIPAA Compliant** (**72%** of reviewers rated this feature as critical) - **Appointment Management** (**61%**) - **SOAP notes** (**64%**) SPRY supports all three top-priority features: **HIPAA Compliant**, **Appointment Management**, and **SOAP notes**. Together, these capabilities help practices protect patient data, manage scheduling efficiently, and document care accurately, allowing teams to improve daily operations and deliver more consistent patient service. HIPAA Compliant 4.8 (49) 81.63% of 49 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Appointment Management 4.7 (49) 81.63% of 49 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling SOAP notes 4.8 (45) 82.22% of 45 reviewers that rated this feature as important or highly important Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) EMR/EHR 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Create and securely store digital patient records Charting 4.8 (50) 82.00% of 50 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Billing & Invoicing 4.3 (39) 82.05% of 39 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers SPRY 96 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Assessment Management: Creation, administration, and evaluation of assessments or tests - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - Exercise Library: Database of frequently used, popular workout routines - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Occupational Therapists: Designed for the use of occupational therapists - For Physical Therapy: Designed specifically for physical therapy practices - For Speech Therapists: Designed for the use of speech therapists - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Live Chat: Ability to chat online in real time - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - Online Intake Forms: Online forms for managing client intake - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients - PACS Integration: Ability to integrate with picture archiving and communication system to store diagnostic imaging files. - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remittance Advice: Document insurance payer providing an explanation of benefits (EOB). - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Telemedicine: Meet with patients remotely - Telemedicine Integration: Provide integration with third-party telehealth applications - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (67) 4.6 Based on 67 reviews ## Pricing Value for money 4.8 (66) Essentials Contact us for pricing It includes: - Digital Intake - Eligibility Verification - Online appointment scheduling and Patient Portal - Patient Waitlist - SOAP Templates, Macros and Customizable forms - Appointment reminders - Two-way messaging - Integrated Billing Rule Engine & Claim Scrubbing - Fax AI: automatically reads and files POC, referrals etc. - Home exercise plan - Billing Dashboard showing the journey of all claims, filtered by payor and patient - Clearinghouse Integration - ERA auto-posting - Patient Invoicing: integration of payment gateway along with set-up of invoicing frequency, tracking invoices opened etc. - Analytics & Reporting Dashboard for Clinical, Operational and Financial Metrics Plus Contact us for pricing It includes: - Everything in SPRY Essentials and : - AI Scribe: Scribe offers auto transcription of dictation or text into SOAP notes within a few minutes. - Companion app: Mobile app for therapist to access SPRY on the go and document with ease. Scribe will be activated in the mobile version as well. - Kiosk: iPad/Tablet app at the clinic to enable patients to complete their intake process swiftly. Can also help with co-pay collection. - NPS Surverys Billing Service Contact us for pricing It includes: - Use your existing EHR or SPRY EHR : - Credentialing services - Bulk Eligibility Verification Dashboard - Prior Authorization services - Integrated payments with payment links and card on file - Manual bill submission for offline payors - Denial management - Advanced claim scrubbing - MIPS reporting - Patient Communication : explanation of charges to patient etc - Payment Collection: Follow-up and Collection Activities Value for money 4.8 (66) 4.8 Based on 66 reviews ## Integrations [ Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[ Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[ Emitrr](https://www.capterra.com/p/215815/Emitrr/)[ Delphi AI](https://www.capterra.com/p/218667/Delphi-AI/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (67) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (67) 4.8 Based on 67 reviews ## User reviews Overall rating 4.8 Based on 67 reviews Filter by rating 5(55) 4(10) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent VR Vincent R. Client Care Specalist Medical Practice ### "FYZICAL North Ramsey" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2026 I have really enjoyed the SPRY experience from beginning to end. The product has been amazing and they keep adding to this amazing experience I recommend SPRY to every clinic we have spoken to and even mention it to our franchise owners all the time how great the product is! Pros I like that SPRY allows ease of use and has been always updating and making things easier for us as a clinic. They have always made attempts to help us not only grow our clinic but also making everything connected and streamlined. SPRY has helped us with billing and making it so easy to understand and are always checking and making sure everything is taken care of for billing and authorization. SPRY has also helped us create custom templates for our massage therapist making it easier on all in the clinic. We also love that SPRY support is always fast and ready at anytime of day. Cons I don't have really any cons with SPRY its always up and ready I would say maybe 3 times in a year the system went down but was back up in 5 mins which is still faster than EMR we have used in the past. Switched from [WebPT](https://www.capterra.com/p/92920/WebPT/) We switched due to Webpt not having any of the features that SPRY had also Webpt kept crashing and not allowing therapist to finish notes which caused alot of dealyes and also made therapist want to leave due to the system not beinf user friendly. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. GO Gerald O. Owner, Occupational Therapist Health, Wellness and Fitness ### "Wellness Access SPRY experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2026 The primary strength of the platform lies in its balance of speed and customizability. The documentation interface is clean and uncluttered, eliminating much of the tedious clicking typically required for SOAP notes. Features like smart charting and built-in AI tools make finishing notes after sessions far faster, keeping paperwork from spilling over into personal time. Having intake, insurance eligibility checks, and billing integrated directly into the clinical workflow also removes a lot of the usual operational friction. Beyond the software itself, SPRY’s customer support is standout—their team is remarkably fast, highly responsive, and willing to tailor features or templates to match specific practice workflows rather than forcing a rigid system on you. Pros What really stands out about SPRY is just how easy it is to navigate every single day. Therapy documentation usually feels like a massive chore, but their platform streamlines the charting process so you can finish your notes faster and get back to what actually matters—focusing on your patients. On top of the smooth interface, their customer support is hands-down some of the best in the business. Whenever you run into an issue or need something tweaked for your specific workflow, their team jumps in with fast, personalized help instead of pushing off generic automated responses. You really feel like they care about keeping your day running without a hitch. Cons While the platform works well on desktop and standard tablet setups, navigating certain detailed billing or comprehensive charting tools on smaller mobile screens can feel slightly constrained compared to the desktop experience. Alternatives considered [WebPT](https://www.capterra.com/p/92920/WebPT/) Reasons for choosing SPRY SPRY appeared to be more flexible and friendly to start ups something that i noted was missing with the other ones and the staff seemed to be more supportive Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. VM Vanessa M. Physical Therapist and Owner Medical Practice ### "Documentation is quick with AI " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 28, 2026 I had a great onboarding experience and they really hustled to get it done quicker than needed because i already had patients ready. The documentation is great and RCM has improved after talking to someone about it. Pros SPRY is a good EMR system for documentation. They are very advanced in AI. I am able to get my documentation daily quickly and it saves me time. Cons If you use them RCM, you will always have to check for denial and issues and really stay on top of it because things are missed which adds more work for me. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MP Matt P. Certified Athletic Trainer Medical Practice ### "Complete Package, Amazing Support, Industry Leading AI Scribe" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 17, 2026 Overall experience has been fantastic from the onboarding all the way through maintaining connection after going live. Any question or problem I have, they fix immediately or let me know what they need from me in order to solve it. Pros The support team was there to solve any and all problems that came up from onboarding to continuing usage of the product. The software itself is extremely user friendly with a high level of organization and usability. SPRY provides you with a full platform to run your practice while not having to worry about missing out on any information. Cons There was nothing that I have come up with during the time I have been with SPRY that was not a great experience. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) [Tebra](https://www.capterra.com/p/129169/Tebra/) [Prompt Health](https://www.capterra.com/p/197381/Prompt/) Reasons for choosing SPRY The team and individuals I spoke to during my search were able to connect with not only myself but my company as well. There was a common goal of success through teamwork and association that far outweighed the other products. The "bang for your buck" was greater than any other option. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Skyler H. Physical Therapist Health, Wellness and Fitness ### "Quick Documentation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 17, 2026 It has been a positive experience. It is easy to use and the support from their team has been phenomenal. They frequently ask questions about how they can improve the software and experience. Pros This software has cut down on documentation time. I am utilizing the AI listener for both conversations and quick dictations. This allows me to make much more detailed notes than I previously made. Cons Overall, very pleased with the software. The schedule could use some tweaking to allow easier scheduling. Alternatives considered [WebPT](https://www.capterra.com/p/92920/WebPT/) [Prompt Health](https://www.capterra.com/p/197381/Prompt/) Reasons for choosing SPRY They integrated the AI listener in a useful and creative way. Note taking is super simple. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. GS Gregory S. Owner Health, Wellness and Fitness ### "Owner Excel Physical Therapy" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 7, 2026 It started off rough and became progressively better. So far, we are satified with the experience. Pros Transparency in all aspects of the program; easy of use; willingness to work with customers. The use of the Spry program is becoming more fluid. Cons Lacks proper training instruction. In the beginning we learned more from fixing our mistakes then we got from training. Switched from [WebPT](https://www.capterra.com/p/92920/WebPT/) Transparency, cost, functionality all played a role in our decision Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JH Jered H. Owner Physical Therapist Health, Wellness and Fitness ### "SPRY - a game changer for physical therapy clinics" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2026 It was been absolutely great. I switched from Simple Practice and it has been night and day difference. I am much less stressed doing clinic tasks and am able to put more focus into my patients. Pros \- Ease of communication with their employees for help - RCM services making claim submissions so much easier - Much more efficient in my daily clinic tasks (scheduling, billing, documentation) - Smooth onboarding process Cons NA - I have nothing bad to say about SPRY as every system takes time to learn the ins and outs. Now that I have been using it for 4 months and have learned how to navigate everything it is going great. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) I felt like i only had an AI bot for support and had too many headaches with claim submissions Alternatives considered [Prompt Health](https://www.capterra.com/p/197381/Prompt/) Reasons for choosing SPRY I liked SPRY's RCM services and also felt like they were on the leading front of AI to help make clinic work as efficient as possible. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JH jeremy H. proprietor Hospital & Health Care ### "Use tech for ease learn Spry to implement " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2026 overall excellent. there is however a learning curve. I went from no software, billing or anything like that to spry. Pros attentive customer service. automation. customization, full revenue cycle management, online scheduling Cons It has taken me a long time to get comfortable with the system. there are a few things that cannot be customized Alternatives considered [Prompt Health](https://www.capterra.com/p/197381/Prompt/) [TheraOffice](https://www.capterra.com/p/92918/TheraOffice/) Reasons for choosing SPRY price, RCM, Technology, potential further integration of my practice Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. YD YOUSELINE D. Office Manager Health, Wellness and Fitness ### "A powerful, user‑friendly and affordable EMR" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 27, 2026 Our clinic has been using Spry for over a year, and Spry’s interface is clean and easy to navigate, and the AI‑assisted features genuinely improve productivity. Customer support is responsive and helpful, and updates are frequent, showing ongoing product improvement. The overall functionality, speed, and workflow efficiency make Spry a reliable and effective EMR solution. Pros I like the fact that I can customize the EMR to meet the requirements of our clinics. Amazing scheduling system, easy to use, very affordable, amazing customer support. Cons Many of the reports that I need are not part of the system. There is still room for enhancement—particularly in customization options for different reports and KPIs. Switched from [WebPT](https://www.capterra.com/p/92920/WebPT/) became very expensive and very unresponsive at time. Alternatives considered [Prompt Health](https://www.capterra.com/p/197381/Prompt/) Reasons for choosing SPRY Many positive reviews from different platforms after research, customization options, and affordability. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DH Derek H. Owner, PT Health, Wellness and Fitness ### "SPRY review " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 22, 2026 Very positive experience switching from another EMR system. The AI integration has cut down on my documentation time considerably. Pros AI integration directly into the documentation system has been tremendous. Also the rapid resolution of the support team for any issues. Cons Decent learning curve due to in depth systems. AI was not as useful at first as it is now. this had made improvement nicely. Switched from [HelloNote](https://www.capterra.com/p/171393/HelloNote/) Dissatisfaction with customer support responses in a timely manner Alternatives considered [Prompt Health](https://www.capterra.com/p/197381/Prompt/) Reasons for choosing SPRY Price and AI integration were my deciding factors Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/10002555/SPRY/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Fusion vs SPRY](https://www.capterra.com/compare/136876-10002555/Pediatric-Therapy-EMR-vs-SPRY)[Jane vs SPRY](https://www.capterra.com/compare/178984-10002555/Jane-App-vs-SPRY) [OptimisPT vs SPRY](https://www.capterra.com/compare/135714-10002555/OptimisPT-vs-SPRY)[Prompt Health vs SPRY](https://www.capterra.com/compare/197381-10002555/Prompt-vs-SPRY)