--- title: "SPRY Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is SPRY the right Physical Therapy solution for you? Explore 68 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/10002555/SPRY/reviews/" page_type: "reviews" language: "en" --- SPRY 4.8 (68) [View alternatives](https://www.capterra.com/p/10002555/SPRY/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 4th, 2026 # Reviews of SPRY Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews Trina S Owner Physical TherapistHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “Its intuitive design and streamlined workflows have made daily operations much more efficient, while the hands-on onboarding and ongoing support ensure issues are quickly resolved without disrupting clinic flow.“ March 25, 2026 JL Justin L Clinic owner, operator and directorHospital & Health Care, 2 - 10 employeesUsed the software for: 1-2 years. “In addition to the billing complications, we have had multiple partners from various payers reach out and say that they were treated very rudely by the prior authorization and billing teams. When we tried to find out who was responsible, we found that the team was using fake names to submit for prior authorization and billing.“ July 9, 2026 CV Christopher V Physical ThearpistHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “They are consistently updating the user interface based on user feedback to make use more streamlined, they make custom adjustments in a timely manner for my practice, and respond to queries within 24 hours most of the time and get to work on the things that need work.“ November 12, 2025 Trina S Owner Physical TherapistHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “Spry is solving several key challenges we faced with previous EMR systems, particularly inefficiency, poor usability, and lack of meaningful support.“ March 25, 2026 TM Tyler M Owner, PT, DPTHospital & Health Care, 2 - 10 employeesUsed the software for: 6-12 months. “The AI-powered features helped streamline documentation and administrative tasks, saving valuable time throughout the day.“ June 12, 2026 JL Justin L Clinic owner, operator and directorHospital & Health Care, 2 - 10 employeesUsed the software for: 1-2 years. “We have since discontinued our the billing services with them and have yet to receive any recompence for the lost revenues caused by repeated incompetence by their billing team.“ July 9, 2026 KB Karen B Owner and Practicing Physical TherapistHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “The thoroughness and user-friendly design of the documentation process, especially with the use of AI Scribe, has made completing clinical notes much faster and easier. “ September 29, 2025 MJ Meghan J Front Office ManagerMedical Practice, 11 - 50 employeesUsed the software for: 1-2 years. “Sometimes we are not able to find uploads that a patient has provided from their home computer or mobile device, so we need to have the patient provide documents and/or information again.“ January 23, 2026 ## Showing most helpful reviews Showing 1-25 of 68 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Trina S. Owner Physical Therapist Hospital & Health Care Used the software for: Less than 6 months ### "Great Software and Excellent Customer Service." March 25, 2026 5.0 Spry is solving several key challenges we faced with previous EMR systems, particularly inefficiency, poor usability, and lack of meaningful support. Its intuitive design and streamlined workflows have made daily operations much more efficient, while the hands-on onboarding and ongoing support ensure issues are quickly resolved without disrupting clinic flow. Additionally, Spry addresses gaps in billing and business visibility by providing dedicated billing support and robust reporting tools, allowing us to better manage insurance versus cash-pay services and clearly understand our clinic’s financial performance. As a result, we’re operating more efficiently, collecting revenue more effectively, and making more confident, informed business decisions. Pros Spry has been a game-changer for our clinic, primarily due to its intuitive design, seamless onboarding, and exceptional ongoing support. The platform is easy to learn and navigate, allowing our team to become efficient quickly, while Spry’s team handled our migration and continues to provide hands-on guidance through dedicated clinical and billing account managers. Their support has improved both our workflows and revenue processes, especially by optimizing insurance and cash-pay systems. Additionally, the robust reporting tools give us clear insight into profitability and operations, helping us make smarter business decisions. Overall, Spry has not only increased our efficiency but also strengthened my confidence as a clinic owner. Cons One downside of Spry is the occasional system glitches. While they aren’t frequent, they can be frustrating when they occur—particularly when the HEP program doesn’t sync with the note as expected, requiring extra time to correct. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing SPRY Robust AI system, responsiveness of customer support Switched from [HENO](https://www.capterra.com/p/161918/HENO/) Heno is cumbersome and inefficient. It made every aspect of hard on our employees. Everyone hated it equally. Review Source Steven K. Physical Therapist Hospital & Health Care Used the software for: 1-2 years ### "Great Experience Overall" December 10, 2025 5.0 The customer service is phenomenal. There is great attention to detail and prompt resolution of any problems. Pros The system is simple and easy to use. The documentation interface is clean. I like the integration of billing and EMR with a two interface. Cons Nothing at the moment. I do not have anything negative to say. I believe the company is doing an exceptional job. Alternatives considered [Prompt Health](https://www.capterra.com/p/197381/Prompt/) Reason for choosing SPRY Spry was more reasonably priced. Prompt was too expensive. Switched from [WebPT](https://www.capterra.com/p/92920/WebPT/) Poor customer service with WebPT and rising prices Review Source MP Matt P. Certified Athletic Trainer Medical Practice Used the software for: 1-2 years ### "Complete Package, Amazing Support, Industry Leading AI Scribe" August 17, 2026 5.0 Overall experience has been fantastic from the onboarding all the way through maintaining connection after going live. Any question or problem I have, they fix immediately or let me know what they need from me in order to solve it. Pros The support team was there to solve any and all problems that came up from onboarding to continuing usage of the product. The software itself is extremely user friendly with a high level of organization and usability. SPRY provides you with a full platform to run your practice while not having to worry about missing out on any information. Cons There was nothing that I have come up with during the time I have been with SPRY that was not a great experience. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[Tebra](https://www.capterra.com/p/129169/Tebra/)[Prompt Health](https://www.capterra.com/p/197381/Prompt/) Reason for choosing SPRY The team and individuals I spoke to during my search were able to connect with not only myself but my company as well. There was a common goal of success through teamwork and association that far outweighed the other products. The "bang for your buck" was greater than any other option. Review Source KB Kelly B. Physical therapist Hospital & Health Care Used the software for: 6-12 months ### "Spry review" December 4, 2024 3.0 Neutral; I like that it is a more modern system but definitely has some improvement needed Pros Easy scheduling and automatic emails to patients Cons Frequent glitches and system crashes have occurred Switched from [Jane](https://www.capterra.com/p/178984/Jane-App/) Unknown….used spry since I started working for company Review Source Response from SPRY December 11, 2024 We're sorry to hear about the recent feedback you shared. We take client feedback very seriously and want to help resolve it. We'd appreciate it if you could share more details at customersuccess@spryhealth.care. This will help our team investigate and resolve the issue as quickly as possible VR Verified Reviewer Physical therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Efficient and Supportive Every Step of the Way" May 4, 2026 5.0 Overall, my experience with Spry has been very supportive. They have been very focused on ensuring that the platform is effectively customized to my practice. And having the support of the credentialing/billing team has been such a relief. Pros The Spry team has been extremely supportive and efficient. They truly care about finding workable solutions and make themselves available to troubleshoot any issues that arise. They are extremely responsive to any request that I have had. Cons There were some team members that I did not mesh well with, but it could have just been a personality issue. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[Prompt Health](https://www.capterra.com/p/197381/Prompt/) Reason for choosing SPRY Value for price, credentialing and billing support. Review Source AW Alex W. Physical Therapist - Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "SPRY User Experience" November 15, 2025 5.0 Pros Spry has been the best EMR experience I’ve had as a physical therapist. The platform is clean, intuitive, and flexible enough to handle the unique needs of a cash-based practice. What really sets Spry apart is the level of attention and detail their team brings. Any time I’ve needed help with customization or workflow changes, they’ve been incredibly responsive and willing to work with me to get things exactly how I need them. Snehal, my customer success manager, has been phenomenal from day one. She listens, communicates clearly, follows up consistently, and truly goes above and beyond to make sure everything runs smoothly. Having someone that reliable and invested in my success has made a massive difference. If you're considering an EMR that actually supports the way you practice, Spry is the one. Highly recommend. Cons It would be nice to be able to make changes to the EMR structure myself like some other EMR companies, but I believe this update is in the works. Switched from [PtEverywhere](https://www.capterra.com/p/207183/PtEverywhere/) Greater ease of use. The SPRY system is very streamlined and easy to use, which I greatly value for an efficient workflow. Review Source Fabian A. Physical Therapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Horizon Physical Therapy & Wellness SPRY review. " May 26, 2026 5.0 Our overall experience with SPRY has been great. Very accessible, great onboarding, and help in a very timely manner. Pros Fast accessibility - Spry uses Slack to communicate basically 24/7. We receive a fast response from the team within a few hours max about any questions or concerns we may have. Cons Spry has been great. Feedback wise, the one thing I can think about has been a few communication issues, which were resolved quickly. Alternatives considered [Prompt Health](https://www.capterra.com/p/197381/Prompt/) Reason for choosing SPRY On-boarding team was great, cost was less with SPRY Review Source BL Breanna L. Physical Therapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "SPRY review " May 4, 2026 4.0 Rough start, however, getting smoother as we go. Still ironing out the bumps but overall significantly improved from the start. Pros The attentiveness of staff has been great while we work through the initial bumps. The AI is very helpful and has streamlined our documentation. Cons The software and team did not appear prepared for clinical rules, such as certain documentation guidelines. Once speaking with their on-staff Physical Therapist, she was able to clear up some of these concerns and teach the team what is appropriate. However, we still run into challenges to today. Switched from [OptimisPT](https://www.capterra.com/p/135714/OptimisPT/) Wanted AI integrated and wanting billing and authorization integrated Review Source MJ Marco J. Physical Therapist Hospital & Health Care Used the software for: 6-12 months ### "Outstanding customer support and ease of use" May 20, 2026 5.0 Pros The ease of documentation with SPRY as well as the outstanding customer support have made our lives much easier! Highly recommend SPRY! Cons We are still navigating through all of the available tools so we have not had a chance to cover everything yet. No cons noted at this time. Alternatives considered [InsightEMR](https://www.capterra.com/p/109728/InsightEMR/) Reason for choosing SPRY SPRY looked to be very intuitive, efficient, and user-friendly. Review Source jH jeremy H. proprietor Hospital & Health Care Used the software for: Less than 6 months ### "Use tech for ease learn Spry to implement " July 29, 2026 5.0 overall excellent. there is however a learning curve. I went from no software, billing or anything like that to spry. Pros attentive customer service. automation. customization, full revenue cycle management, online scheduling Cons It has taken me a long time to get comfortable with the system. there are a few things that cannot be customized Alternatives considered [Prompt Health](https://www.capterra.com/p/197381/Prompt/)[TheraOffice](https://www.capterra.com/p/92918/TheraOffice/) Reason for choosing SPRY price, RCM, Technology, potential further integration of my practice Review Source BV Brandon V. Physical Therapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "SPRY Review" November 21, 2024 5.0 Extremely pleased with the quality of SPRY. Has contributed to my quality of life, as I am now spending far less time documenting, and more time interacting with my patients. Pros Efficiency. I feel like I can document efficiency, thoroughly. Also gives my patients the ability to adjust their own schedule and drop themselves in where they see fit. Coming from a different EMR, I am telling all of my colleagues how exceptional SPRY has been thus far. Cons General bugs that are still getting ironed out, but that will come in time. Payment trouble for some patients. Not sure if it is just my browser, but I have to refresh the page a lot with SPRY, as my schedule will not repopulate after I finish documenting for a patient. Switched from [WebPT](https://www.capterra.com/p/92920/WebPT/) New company started using it. Could not be more pleased Review Source TP Tomas P. Administrative Director Hospital & Health Care Used the software for: Less than 6 months ### "Speeds up claims for better cash flow." May 5, 2024 5.0 I am particularly impressed with the level of communication and customer service provided by the Spry team. They are responsive, eager to help, and genuinely interested in making sure their system meets the needs of their clients. Pros What stands out most about Spry is its efficiency in significantly reducing the documentation time required per patient. Previously, with our old Electronic Health Record (EHR) system, it would take about 30 minutes to complete documentation for each patient. With Spry, this time has been drastically cut down to just 7 minutes. This has greatly enhanced our operational efficiency and allowed us to allocate more time to patient care rather than paperwork. Cons As a newer player in the EMR market, Spry naturally has some growing to do. There are a few key features currently missing that would significantly enhance its utility from a practice management perspective. For instance, more robust integration capabilities with other systems are needed to streamline various office functions. Enhanced communication tools for better interaction with patients would also be highly beneficial, improving our ability to engage with patients effectively and efficiently. Additionally, adding inventory management functionalities would help in keeping track of medical supplies, which is crucial for any medical practice. These additions would make Spry more comprehensive and valuable as an all-in-one solution for medical practices. Alternatives considered [WebPT](https://www.capterra.com/p/92920/WebPT/)[Therabill](https://www.capterra.com/p/109769/TheraBill/) Switched from [empower](https://www.capterra.com/p/140317/empower/) We chose Spry for its modern user interface and its foundation by a physical therapist who understands the unique needs of our profession, unlike systems developed by generic entrepreneurs or corporate entities. This background ensures that the features and workflows are tailored specifically to enhance clinical efficiency. We switched to Spry because our previous system was slow and inefficient, often taking weeks to process and submit claims, which strained our cash flow and administrative resources. In contrast, Spry’s efficient processing and intuitive design have not only expedited our billing cycles but also improved our overall operational efficiency, allowing us to focus more on patient care and less on administrative burdens. Review Source CC Cydney C. Practice Manager Medical Practice Used the software for: Less than 6 months ### "Tech-forward company prioritizing PT-specific EMR solutions " August 26, 2024 5.0 Our overall experience with Spry has been positive. They are solution-oriented and constantly working to improve their system to meet the continual needs of our field. Pros The Spry team has been incredibly receptive and devoted to solving the major problems that we had with our previous EMR. They communicate well, and make it feel as though their entire team is available at any time to assist with requests, questions, or concerns. The system is very user-friendly, and has improved efficiency across our front desk, clinical, and billing staff. Data migration and integration was painless and accurate. They are constantly working to take feeback from customers and frequently coming out with both new and improved features. We are very satisfied with our switch to Spry. Cons Spry has been very receptive to our customization requests. However, sometimes the customizations take a few days and a few trials to perfect. We also had some minor hiccups with integrations such as scanning and faxing at first, but they were resolved quickly. Overall, any issues we've come across, Spry has been diligent in fixing. Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[Prompt Health](https://www.capterra.com/p/197381/Prompt/)[Raintree Systems](https://www.capterra.com/p/29511/TherapyRehab-Plus/) Reason for choosing SPRY customization capability, ease of use, improved functionality, improved visibility and insight in billing/claims management Switched from [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Continual issues with billing, front office inefficiency, lack of customization capability, Review Source KM Kenneth M. Owner Medical Practice Used the software for: Less than 6 months ### "Excellent EMR and RCM platform and great customer service" August 5, 2024 5.0 It was a very easy transition and the customer support has been fantastic. Communication with the SPRY staff has been better than any EMR we have used in the past. Our collections and days in AR have improved significantly since we started using SPRY. Pros I am very impressed with the EMR as a whole. Very easy to use and customizable. The SPRY customer support team has been fantastic and the billing/collections team has significantly improved our collections and decreased the amount we have to wait to collect. Cons Not as many reports available as some EMRs but they are working on new reports weekly. Alternatives considered [Prompt Health](https://www.capterra.com/p/197381/Prompt/) Reason for choosing SPRY Primarily cost and customer support. Offered many of the same features for a lower price. Switched from [WebPT](https://www.capterra.com/p/92920/WebPT/) Customer Support and frequent outages primarily. Review Source NF Noelle F. Physical Therapy Hospital & Health Care Used the software for: Less than 6 months ### "Spry is great!" November 19, 2024 5.0 Overall, Spry is one of the easiest programs with the most access to patients overall information that I have ever worked on. It is user friendly and has many ways to provide and view the most information for our patients while saving us time. Pros Spry is great as I can access my schedule online even when not in the office, I have access to the billing portion if patients have questions. It makes scheduling easy as patients can schedule online. They have updated authorization tracking and insurance verification tabs which greatly help with the admin aspects of the job. The documentation is easy to use and straight forward with navigation Cons I would like a way for patients to be warned regarding expiring authorizations and not be able to schedule out past their current auth in their chart to prevent any missed tasks. I wish I could add blocks via my phone if I am out of the office. Review Source LC Lauren C. Physical therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Good experience " November 14, 2024 5.0 Good! A few kinks here and there but they have been so willing to help fix those issues. It has helped with my notes a lot. Pros The ease of writing notes has been wonderful. Really enjoy the authorization notifications when a patient is about to need more. Cons The patient emails are too wordy. And the patients seem to have trouble logging in for scheduling. Switched from [Jane](https://www.capterra.com/p/178984/Jane-App/) It was mainly billing all in one place j Review Source NB Nathan B. Physical Therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Physical Therapist" November 14, 2024 5.0 Spry has been a positive experience for me. I've used many EMRs over my career and this is by far the easiest format to use. Pros Spry reduces my documentation time considerably which allows me to spend more time with my patients. Cons Spry runs through updates frequently which does confuse me from time-to-time. Review Source MW Maggie W. Physical Therapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "A documentation system made for work/life balance" November 15, 2024 5.0 I just started using it a couple months ago and it is the most efficient system I have used for documentation in my 4 year career. My work/life balance has drastically improved! Pros I enjoy the ability to easily communicate, schedule, and manage a POC with the patient being able to independently do this as well. Cons For scheduling, there should be more options and abilities to view. Also an appointment card should be able to be texted or emailed. Review Source CP Colin P. Physical Therapist Hospital & Health Care Used the software for: Less than 6 months ### "Spry for PT" January 19, 2024 5.0 I have had a great experience with Spry thus far. Has made things more seemless and easier with blending scheduling and documentation as well as with insurance benefits verification. Patients love the scheduling system sending out emails automatically to reduce missed visits. Pros I like how it automatically saves work so less need to restart work. Also blends scheduling and documentation seamlessly into 1 platform. Cons Can be slow to load objective measures sometimes and clicking between them closes other boxes which can slow down charting a bit. Review Source EF Erica F. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "SPRY Documentation/Biling" August 26, 2024 5.0 SPRY is a cost effective and a great system for business owners who want to spend more time with patient care but also eliminate errors when it comes to billing and denials, decrease stress/time when it comes to scheduling patients, eliminate front office roles to save on money if needed, and also cut down on patient documentation using AI. Great system! Pros Faster reimbursement and better customer service with less stress overall allowing me to focus on patient care. Cons No cons so far. They have met my expectations. Review Source DN Dylan N. Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Customer Support, Great Product" June 5, 2024 5.0 Pros I love how they are always adapting to the needs of the industry and at the cutting edge of technology. Cons There isn't much to dislike! Everyone has been great so far. Reason for choosing SPRY They had the features and customization that helped my company succeed. Switched from [WebPT](https://www.capterra.com/p/92920/WebPT/) Cost, clunky design and hard to implement. Review Source KP Kay P. Clinical Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Simple, User-Friendly EMR That Improves Our Daily Workflow" September 2, 2026 5.0 Pros it is simple, user-friendly, and easy to incorporate into our daily workflow. The system makes many administrative and clinical tasks more efficient for both our therapists and front-desk staff. The AI feature is particularly helpful. It significantly reduces documentation time, and evaluations can be completed much more efficiently. The AI assistance helps streamline the documentation process while still allowing the therapist to review and make necessary adjustments. I also find the insurance eligibility verification feature very convenient and easy to use. The billing and scheduling management tools are straightforward and help our administrative team manage daily operations more efficiently. The newer features, such as the revenue reports and task board, have also been valuable for managing the business and keeping track of important tasks and responsibilities. Overall, SpryPT has helped make both our receptionist's and therapists' jobs easier, more organized, and more efficient, allowing our team to spend less time on administrative work and more time focusing on our patients. Cons the system could be improved is user permissions and access levels. For a growing practice, it is important to have more flexibility in controlling what different staff members can view or access based on their roles. We have found that customizing access for certain employees can be challenging when we do not want all employees to have access to billing or other information that is not relevant to their position. I would like to see an AI feature for daily follow-up/treatment notes as well. Having AI assistance for these notes would make the documentation process much easier and more efficient, reduce the time therapists spend on documentation, and allow us to focus more on patient care. Review Source JL Justin L. Clinic owner, operator and director Hospital & Health Care Used the software for: 1-2 years ### "Good EMR, TERRIBLE billing and prior authorization services." July 9, 2026 2.0 The only part of the experience that has been positive is the EMR use. I would seriously caution anyone from using the prior authorization or billing services. The experience with those teams has been extremely frustrating, sapping money and time from our business. Pros The EMR software works well and is routinely updated and improved upon. It is intuitive to learn and use. Cons The billing services they provide have been dismal. We have lost thousands of dollars due to improperly submitted claims. We monitored billing closely and reached out routinely, to request corrections and timely billing. Unfortunately, this was often met with unkept promises that resulted in denials that could not be appealed in quite a few cases. We have since discontinued our the billing services with them and have yet to receive any recompence for the lost revenues caused by repeated incompetence by their billing team. In addition to the billing complications, we have had multiple partners from various payers reach out and say that they were treated very rudely by the prior authorization and billing teams. When we tried to find out who was responsible, we found that the team was using fake names to submit for prior authorization and billing. Thus we were unable to identify who was calling under our companies name and mistreating our partners. Review Source VR Vincent R. Client Care Specalist Medical Practice Used the software for: 1-2 years ### "FYZICAL North Ramsey" September 1, 2026 5.0 I have really enjoyed the SPRY experience from beginning to end. The product has been amazing and they keep adding to this amazing experience I recommend SPRY to every clinic we have spoken to and even mention it to our franchise owners all the time how great the product is! Pros I like that SPRY allows ease of use and has been always updating and making things easier for us as a clinic. They have always made attempts to help us not only grow our clinic but also making everything connected and streamlined. SPRY has helped us with billing and making it so easy to understand and are always checking and making sure everything is taken care of for billing and authorization. SPRY has also helped us create custom templates for our massage therapist making it easier on all in the clinic. We also love that SPRY support is always fast and ready at anytime of day. Cons I don't have really any cons with SPRY its always up and ready I would say maybe 3 times in a year the system went down but was back up in 5 mins which is still faster than EMR we have used in the past. Switched from [WebPT](https://www.capterra.com/p/92920/WebPT/) We switched due to Webpt not having any of the features that SPRY had also Webpt kept crashing and not allowing therapist to finish notes which caused alot of dealyes and also made therapist want to leave due to the system not beinf user friendly. Review Source JS Jeff S. Owner and Physical Therapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Grateful for the partnership " July 10, 2026 5.0 I will state again that every person we have worked with at SPRY has been exceptionally professional, kind and patient. The products they provide are top shelf and highly effective. The option to create our own templates and modify the EMR is so unique. The billing team and auth team have made our cash flow much better than our prior system. Pros What I like most about SPRY is the SPRY employees who we have worked with. Very professional and accommodating and patient. Specifically, \[sensitive content hidden\] have been God sends. Cons Onboarding was confusing and we went live too soon. However, even though we had to work through several problems the SPRY team made the problem solving process good. Part of the difficulty of using the new EMR was not being fully prepared before we were using it in real time with patients. We have had to really watch our authorizations to make sure they are getting done but this is smoothing out Alternatives considered [Prompt Health](https://www.capterra.com/p/197381/Prompt/) Reason for choosing SPRY Price was a major factor but also the ability for SPRY to adapt the EMR to our needs and the billing integration with the EMR . Switched from [OptimisPT](https://www.capterra.com/p/135714/OptimisPT/) Integrated platform and cost. Also SPRY hosted me at PPS in Orlando. I was very impressed with the team. Highly professional. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.