# SPRY Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SPRY the right Physical Therapy solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10002555/SPRY/reviews --- SPRY 4.8 (57) [View alternatives](https://www.capterra.com/p/10002555/SPRY/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of SPRY Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews Trina S Owner Physical TherapistHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “Its intuitive design and streamlined workflows have made daily operations much more efficient, while the hands-on onboarding and ongoing support ensure issues are quickly resolved without disrupting clinic flow.“ March 25, 2026 MJ Meghan J Front Office ManagerMedical Practice, 11 - 50 employeesUsed the software for: 1-2 years. “Sometimes we are not able to find uploads that a patient has provided from their home computer or mobile device, so we need to have the patient provide documents and/or information again.“ January 23, 2026 CV Christopher V Physical ThearpistHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “They are consistently updating the user interface based on user feedback to make use more streamlined, they make custom adjustments in a timely manner for my practice, and respond to queries within 24 hours most of the time and get to work on the things that need work.“ November 12, 2025 Trina S Owner Physical TherapistHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “Spry is solving several key challenges we faced with previous EMR systems, particularly inefficiency, poor usability, and lack of meaningful support.“ March 25, 2026 TM Tyler M Owner, PT, DPTHospital & Health Care, 2 - 10 employeesUsed the software for: 6-12 months. “The AI-powered features helped streamline documentation and administrative tasks, saving valuable time throughout the day.“ June 12, 2026 CL Carlie L Physical TherapistHospital & Health Care, 11 - 50 employeesUsed the software for: 6-12 months. “Sometimes glitches occur with the notes and where you have to delete the appointment and start over.“ November 14, 2024 KB Karen B Owner and Practicing Physical TherapistHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “The thoroughness and user-friendly design of the documentation process, especially with the use of AI Scribe, has made completing clinical notes much faster and easier. “ September 29, 2025 DE Dennis E Physical Therapist, OwnerMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years. “There is some redundancy in information being requested of patients at the intake portion.“ January 23, 2026 ## Showing most helpful reviews Showing 1-25 of 57 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Steven K. Physical Therapist Hospital & Health Care Used the software for: 1-2 years ### "Great Experience Overall" December 10, 2025 5.0 The customer service is phenomenal. There is great attention to detail and prompt resolution of any problems. Pros The system is simple and easy to use. The documentation interface is clean. I like the integration of billing and EMR with a two interface. Cons Nothing at the moment. I do not have anything negative to say. I believe the company is doing an exceptional job. Alternatives considered [Prompt](https://www.capterra.com/p/197381/Prompt/) Reason for choosing SPRY Spry was more reasonably priced. Prompt was too expensive. Switched from [WebPT](https://www.capterra.com/p/92920/WebPT/) Poor customer service with WebPT and rising prices Review Source LS Lonni S. Physical Therapist Medical Practice Used the software for: 6-12 months ### "More Than I Expected" September 17, 2025 5.0 Dedicated team. Through their actions & interactions I have no doubt that Spry exceeds exceptional! My team lead \[sensitive content hidden\] is thorough and follows through with great dedication. He looks at all communication even messages not direct to him that involves my company just to be knowledgeable and prepared. Just high quality in many aspects from a human aspect also. Appreciate the care and realness of everyone who helps in this well run company with great leadership of many intelligent teams but also with great character of the people who they hire. Pros The customer service reaction time, attention & accuracy. It's like someone else working for and with me. They are knowledgeable and aim to assist or create ideas to improve any area before being asked to do so. They provide the spark if you want to take their ideas and put to action or meet you where you want to be. Cons Although the AI section is exceptional for the note I'd like the entire SOAP note including interventions to accept AI vs freehand. Alternatives considered [WebPT](https://www.capterra.com/p/92920/WebPT/) Reason for choosing SPRY Price, percentage, learning product, on-boarding included. Review Source KB Kelly B. Physical therapist Hospital & Health Care Used the software for: 6-12 months ### "Spry review" December 4, 2024 3.0 Neutral; I like that it is a more modern system but definitely has some improvement needed Pros Easy scheduling and automatic emails to patients Cons Frequent glitches and system crashes have occurred Switched from [Jane](https://www.capterra.com/p/178984/Jane-App/) Unknown….used spry since I started working for company Review Source Response from Spry Therapeutics December 11, 2024 We're sorry to hear about the recent feedback you shared. We take client feedback very seriously and want to help resolve it. We'd appreciate it if you could share more details at customersuccess@spryhealth.care. This will help our team investigate and resolve the issue as quickly as possible BL Breanna L. Physical Therapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "SPRY review " May 4, 2026 4.0 Rough start, however, getting smoother as we go. Still ironing out the bumps but overall significantly improved from the start. Pros The attentiveness of staff has been great while we work through the initial bumps. The AI is very helpful and has streamlined our documentation. Cons The software and team did not appear prepared for clinical rules, such as certain documentation guidelines. Once speaking with their on-staff Physical Therapist, she was able to clear up some of these concerns and teach the team what is appropriate. However, we still run into challenges to today. Switched from [OptimisPT](https://www.capterra.com/p/135714/OptimisPT/) Wanted AI integrated and wanting billing and authorization integrated Review Source KB Karen B. Owner and Practicing Physical Therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "SPRY has been a game changer for our clinic" September 29, 2025 5.0 Pros The integration of documentation and billing, along with the option for them to handle billing, has been very convenient. Customer support has been excellent, consistently providing helpful assistance. The weekly billing meeting help with communication on challenging claims. The new Customer success manager gives us a point person to reach out to with questions regarding software changes and follow up on other issues. They are always making improvements and releasing updates. The thoroughness and user-friendly design of the documentation process, especially with the use of AI Scribe, has made completing clinical notes much faster and easier. The efax AI reader make creating and scheduling new patients quick and easy. Therapists are easily able to schedule their clients for future appointments right from their treatment rooms. Cons When reviewing the AR and Patient collection reports, it is not straightforward to access the Charge ID in order to view the ERA or claim history, or to navigate to the billing section of the patient account. Currently, I have to exit the report, go to the patient tab, search for the patient, then open the billing tab within the patient account, and finally click on the Charge ID to find the information I need. Switched from [Netsmart Helper](https://www.capterra.com/p/134608/Helper/) SPRY allowed our clinic to move to a fully integrated documentation, billing and RCM system with a billing service option. Review Source AW Alex W. Physical Therapist - Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "SPRY User Experience" November 15, 2025 5.0 Pros Spry has been the best EMR experience I’ve had as a physical therapist. The platform is clean, intuitive, and flexible enough to handle the unique needs of a cash-based practice. What really sets Spry apart is the level of attention and detail their team brings. Any time I’ve needed help with customization or workflow changes, they’ve been incredibly responsive and willing to work with me to get things exactly how I need them. Snehal, my customer success manager, has been phenomenal from day one. She listens, communicates clearly, follows up consistently, and truly goes above and beyond to make sure everything runs smoothly. Having someone that reliable and invested in my success has made a massive difference. If you're considering an EMR that actually supports the way you practice, Spry is the one. Highly recommend. Cons It would be nice to be able to make changes to the EMR structure myself like some other EMR companies, but I believe this update is in the works. Switched from [PtEverywhere](https://www.capterra.com/p/207183/PtEverywhere/) Greater ease of use. The SPRY system is very streamlined and easy to use, which I greatly value for an efficient workflow. Review Source MJ Meghan J. Front Office Manager Medical Practice Used the software for: 1-2 years ### "Easy to use product with very responsive and helpful customer service" January 23, 2026 4.0 Overall, our clinic has been satisfied with the switch to Spry. It is very user friendly and we are able to complete our daily tasks quickly and efficiently. Pros The system is easy to use and is very customizable to the needs of our clinic. Customer service is very responsive and quick to complete requests. Cons Sometimes we are not able to find uploads that a patient has provided from their home computer or mobile device, so we need to have the patient provide documents and/or information again. Switched from [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/) Dissatisfied with the ability for customization, billing was not completed in a timely manner to insurance or patients. Review Source KD Kelli D. Owner, PT Medical Practice Used the software for: 6-12 months ### "Ease of use" March 13, 2026 5.0 My experience with the EHR has been really great. They are quick to respond via slack when I need help. Pros The ease of use. I can get anywhere in the system easily. They customized everything for me as well. Cons The reports are somewhat difficult to understand. But they are working on making this better and taking advice. Switched from [HENO](https://www.capterra.com/p/161918/HENO/) Heno was too difficult to use. Too many clicks to get where I wanted to go. Review Source CV Christopher V. Physical Thearpist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excellent Documentation System and Customer Support" November 12, 2025 5.0 Very positive experience in which I experience support and assistance at every turn. Have helped my company become much more profitable with minimal added time for admin tasks within a very short time. Pros I utilize Spry for my Physical Therapy practice and have found the platform and the customer support to be some of the best I've ever experienced. They are consistently updating the user interface based on user feedback to make use more streamlined, they make custom adjustments in a timely manner for my practice, and respond to queries within 24 hours most of the time and get to work on the things that need work. They handle all my billing needs in a timely manner and have helped me get credentialed with other insurances. As a small practice working 2 days a week in the my clinic, they make use of their full suite of AI and Documntation options affordable and worthwhile. This has helped me scale my business, increase profits with less admin time from me. Cons There isn't much that I don't like about Spry, to be honest. Some of the AI features of the documentation have bugs but they have mostly worked them out, as it is an evolving product. Alternatives considered [WebPT](https://www.capterra.com/p/92920/WebPT/)[Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing SPRY Cost and use of AI features were the biggest draw. Review Source MS Michelle S. Owner Hospital & Health Care Used the software for: 6-12 months ### "Best decision I have made for our business!" November 11, 2025 5.0 We loved our previous EMR (Prompt) except the price. SPRY has given us all of the same features for a fraction of the price! Pros The AI-assisted documentation is a game changer! Our documentation time has been dramatically reduced! Cons Onboarding was a bit unstructured for my liking. It would have been nice to have a more hands-on experience. Switched from [Prompt](https://www.capterra.com/p/197381/Prompt/) We loved Prompt, but it was becoming cost-prohibitive. Review Source CC Cydney C. Practice Manager Medical Practice Used the software for: Less than 6 months ### "Tech-forward company prioritizing PT-specific EMR solutions " August 26, 2024 5.0 Our overall experience with Spry has been positive. They are solution-oriented and constantly working to improve their system to meet the continual needs of our field. Pros The Spry team has been incredibly receptive and devoted to solving the major problems that we had with our previous EMR. They communicate well, and make it feel as though their entire team is available at any time to assist with requests, questions, or concerns. The system is very user-friendly, and has improved efficiency across our front desk, clinical, and billing staff. Data migration and integration was painless and accurate. They are constantly working to take feeback from customers and frequently coming out with both new and improved features. We are very satisfied with our switch to Spry. Cons Spry has been very receptive to our customization requests. However, sometimes the customizations take a few days and a few trials to perfect. We also had some minor hiccups with integrations such as scanning and faxing at first, but they were resolved quickly. Overall, any issues we've come across, Spry has been diligent in fixing. Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[Prompt](https://www.capterra.com/p/197381/Prompt/)[Raintree Systems](https://www.capterra.com/p/29511/TherapyRehab-Plus/) Reason for choosing SPRY customization capability, ease of use, improved functionality, improved visibility and insight in billing/claims management Switched from [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Continual issues with billing, front office inefficiency, lack of customization capability, Review Source WP Whitney P. Director Of Rehab Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy, Efficient, Effective " September 3, 2024 5.0 I have had a good experience with SPRY. We have the system exactly how we want it and now it is so easy to use. Pros Easy of use and speed of documentation. Able to train new staff quickly on the EMR with little to no documentation errors. Cons Glitches sometimes when too many tabs open. Switched from [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Athena was horrible at training new staff. Documentation was horrible and billing was a nightmare. Review Source DB David B. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Having an EMR that is progressive and listens to its clients is refreshing" February 27, 2024 5.0 Overall, we have been surprised with how quick Spry is to implement or change things that we request. Working with them to make the EMR something that works for us has been helpful and we are looking forward to even more features coming up. Pros I really like that Spry listens to it's clients and makes changes based on what works in the clinical setting. We have had a great experience with changes being made that improve our clinician and patient experience and also increase efficiency. The transparency with billing and other key metrics has been really helpful in making decisions as a clinic owner. Cons Spry is still improving and working on weeding out the bugs in the system. We knew this going in, and it hasn't been a barrier to us using the system or enjoying the system. With a constantly evolving product, this is expected. Switched from [WebPT](https://www.capterra.com/p/92920/WebPT/)[Therabill](https://www.capterra.com/p/109769/TheraBill/) WebPT was not very responsive to us wanting to make changes or improve on this. Since we are a smaller clinic, we felt like we were not being listened to. It was also very bloated and we didn't need most of what it had to offer. Review Source SS Sam S. Owner Physical Therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Game changing EMR that has delivered a comprehensive practice management suite for our clinics." December 15, 2023 5.0 There was a tremendous need for efficiency within this space and SPRY has found the gaps and is working to correct them. There was too much time spent on paper trails and back and forth between insurance verifications, autorizations, responding to rejections/denials from front office. SPRY has worked at making these processes more effective and efficien thru the digital space. From the owner side, we are quickly able to check real time data and see where our claims are and what our clinics overall health looks like. We are getting our reimbursements quicker and noticing an improved cash flow as a result of their processes. Pros Integration of all apects of practice management including EMR/Billing/HEP. We have noticed in increased productivity, efficiency, and an improved cash flow with the use of Spry. Our claims are being processed quicker and our reimbursments have improved. The system has allowed us to better track denials/rejections/and incomplete data allowing us to better monitor our clinics real time data. We were able to easily implement the system into our clinics with no lag and it has been tremendously use friendly. Cons The EMR is still ironing out its kinks and we are eagaly awating some more features from the AI component. Switched from [WebPT](https://www.capterra.com/p/92920/WebPT/) We were not utilizing the system due to higher costs and inability of the product to adapt with our clinics needs. Review Source LC Lauren C. Physical therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Good experience " November 14, 2024 5.0 Good! A few kinks here and there but they have been so willing to help fix those issues. It has helped with my notes a lot. Pros The ease of writing notes has been wonderful. Really enjoy the authorization notifications when a patient is about to need more. Cons The patient emails are too wordy. And the patients seem to have trouble logging in for scheduling. Switched from [Jane](https://www.capterra.com/p/178984/Jane-App/) It was mainly billing all in one place j Review Source NB Noelle B. Physical Therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Physical Therapist " November 14, 2024 4.0 I have been using Spry for almost a year now, and overall my experience has been very positive. Pros I like the simplicity of Spry medical documentation system. It allows me to get all my notes done during work hours, rather than off the clock. Cons They have had some errors in the past with billing/invoices. Review Source DH Dino H. Physical therapist assistant Medical Practice Used the software for: Less than 6 months ### "Spry review" August 24, 2024 5.0 Spry has made a positive impact on my clinic by streamlining documentation and billing. The app is organized and easy to use Pros The Customer support was amazing and timely on response. Cons Small coding error that were eventually updated which made me like SPRY better than my last EMR. Switched from [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Cost savings and better billing management Review Source CP Colin P. Physical Therapist Hospital & Health Care Used the software for: Less than 6 months ### "Spry for PT" January 19, 2024 5.0 I have had a great experience with Spry thus far. Has made things more seemless and easier with blending scheduling and documentation as well as with insurance benefits verification. Patients love the scheduling system sending out emails automatically to reduce missed visits. Pros I like how it automatically saves work so less need to restart work. Also blends scheduling and documentation seamlessly into 1 platform. Cons Can be slow to load objective measures sometimes and clicking between them closes other boxes which can slow down charting a bit. Review Source EL Elizabeth L. Physical Therapist Medical Practice Used the software for: Less than 6 months ### "ProTeam Tactical review" April 9, 2024 5.0 SPRY has been wonderful to work with and we are currently working on transitioning all clinical aspects of our practice to SPRY EMR. Pros Completely customizable. Hands-on technical support and go-live support for clinical and billing staff. Cons The stress of go live with the transition. Having earlier access to our product prior to go-live date might have helped to have some layout changes adjusted before clinical use. Review Source JL Justin L. Clinic owner, operator and director Hospital & Health Care Used the software for: 1-2 years ### "Good EMR, TERRIBLE billing and prior authorization services." July 9, 2026 2.0 The only part of the experience that has been positive is the EMR use. I would seriously caution anyone from using the prior authorization or billing services. The experience with those teams has been extremely frustrating, sapping money and time from our business. Pros The EMR software works well and is routinely updated and improved upon. It is intuitive to learn and use. Cons The billing services they provide have been dismal. We have lost thousands of dollars due to improperly submitted claims. We monitored billing closely and reached out routinely, to request corrections and timely billing. Unfortunately, this was often met with unkept promises that resulted in denials that could not be appealed in quite a few cases. We have since discontinued our the billing services with them and have yet to receive any recompence for the lost revenues caused by repeated incompetence by their billing team. In addition to the billing complications, we have had multiple partners from various payers reach out and say that they were treated very rudely by the prior authorization and billing teams. When we tried to find out who was responsible, we found that the team was using fake names to submit for prior authorization and billing. Thus we were unable to identify who was calling under our companies name and mistreating our partners. Review Source JS Jeff S. Owner and Physical Therapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Grateful for the partnership " July 10, 2026 5.0 I will state again that every person we have worked with at SPRY has been exceptionally professional, kind and patient. The products they provide are top shelf and highly effective. The option to create our own templates and modify the EMR is so unique. The billing team and auth team have made our cash flow much better than our prior system. Pros What I like most about SPRY is the SPRY employees who we have worked with. Very professional and accommodating and patient. Specifically, \[sensitive content hidden\] have been God sends. Cons Onboarding was confusing and we went live too soon. However, even though we had to work through several problems the SPRY team made the problem solving process good. Part of the difficulty of using the new EMR was not being fully prepared before we were using it in real time with patients. We have had to really watch our authorizations to make sure they are getting done but this is smoothing out Alternatives considered [Prompt](https://www.capterra.com/p/197381/Prompt/) Reason for choosing SPRY Price was a major factor but also the ability for SPRY to adapt the EMR to our needs and the billing integration with the EMR . Switched from [OptimisPT](https://www.capterra.com/p/135714/OptimisPT/) Integrated platform and cost. Also SPRY hosted me at PPS in Orlando. I was very impressed with the team. Highly professional. Review Source Jeffrey L. Physical Therapist Medical Practice Used the software for: 6-12 months ### "Excellent team. Frequent Updates. Modern Features." July 15, 2026 5.0 Overall, I would say that working with Spry has been a significant upgrade from our prior EMR service. The product is evolving rapidly and while I really like where we are at now in less than a year, I am more excited to see how it continues to evolve the next few years. As with any major switch, the transition can be challenging but at the end of the day I am very happy we made the move. Pros The main thing that I have enjoyed with Spry is the lack of add-on costs. With our prior provider, we would be hit with fees for text message reminders, AI integration, online scheduling, etc. With Spry, we are locked into a monthly fee that includes all of these extras. I've also enjoying working side by side with Spry as the AI integration has gradually evolved. It is exciting to see the frequency of updates/upgrades as you can tell the team is hard at work building and refining their product. I would also say that I've loved the customer service. Between a dedicated Slack channel as well as bi-weekly meetings, we've been able to refine our product to fit exactly what we want for our clinic. Cons The biggest con that I could say I have had with Spry is the glitches or bugs that come with the frequent upgrades. It is not unusual for a new feature to cause a few issues in other areas. The Spry team is quick to respond but I would expect this is typical of any company that is putting out updates as frequently as they are. The AI itself tends to take plenty of time to review/re-read to the point where it doesn't save quite as much time as I would like. Alternatives considered [Prompt](https://www.capterra.com/p/197381/Prompt/) Reason for choosing SPRY Spry had better pricing with a locked in 5 year agreement. They also seemed like a newer, small company that would be more personalized to exactly the setup we wanted at OPTS. Switched from [WebPT](https://www.capterra.com/p/92920/WebPT/) WebPT had not evolved over the past 10 years of using their product. They were beginning to charge for every additional feature (text reminders in particular). Notes continued to take way longer than they should and were extremely tedious. I was excited to work with a company that was utilizing AI and scribe integration. Review Source Trina S. Owner Physical Therapist Hospital & Health Care Used the software for: Less than 6 months ### "Great Software and Excellent Customer Service." March 25, 2026 5.0 Spry is solving several key challenges we faced with previous EMR systems, particularly inefficiency, poor usability, and lack of meaningful support. Its intuitive design and streamlined workflows have made daily operations much more efficient, while the hands-on onboarding and ongoing support ensure issues are quickly resolved without disrupting clinic flow. Additionally, Spry addresses gaps in billing and business visibility by providing dedicated billing support and robust reporting tools, allowing us to better manage insurance versus cash-pay services and clearly understand our clinic’s financial performance. As a result, we’re operating more efficiently, collecting revenue more effectively, and making more confident, informed business decisions. Pros Spry has been a game-changer for our clinic, primarily due to its intuitive design, seamless onboarding, and exceptional ongoing support. The platform is easy to learn and navigate, allowing our team to become efficient quickly, while Spry’s team handled our migration and continues to provide hands-on guidance through dedicated clinical and billing account managers. Their support has improved both our workflows and revenue processes, especially by optimizing insurance and cash-pay systems. Additionally, the robust reporting tools give us clear insight into profitability and operations, helping us make smarter business decisions. Overall, Spry has not only increased our efficiency but also strengthened my confidence as a clinic owner. Cons One downside of Spry is the occasional system glitches. While they aren’t frequent, they can be frustrating when they occur—particularly when the HEP program doesn’t sync with the note as expected, requiring extra time to correct. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing SPRY Robust AI system, responsiveness of customer support Switched from [HENO](https://www.capterra.com/p/161918/HENO/) Heno is cumbersome and inefficient. It made every aspect of hard on our employees. Everyone hated it equally. Review Source SP Sam P. PT Health, Wellness and Fitness Used the software for: 1-2 years ### "best value all encompassing physical therapy EMR including AI scribe." June 30, 2026 5.0 They are constantly improving the product which can be a challenge to get used to. We are still working on getting all forms setup for best and easiest documentation. Pros AI scribe to improve speed of documentation. full integration of billing, faxing, scheduling, documentation and HEP. they have quick response to any issues. Cons Onboarding was challenging for billing and overall setup. there is no pre-set platform so getting things setup was a challenge. Alternatives considered [Prompt](https://www.capterra.com/p/197381/Prompt/) Reason for choosing SPRY cost especially with AI scribe is much better than other companies Switched from [WebPT](https://www.capterra.com/p/92920/WebPT/)[Therabill](https://www.capterra.com/p/109769/TheraBill/) cost and difficulty with outages poor customer service. Review Source TM Tyler M. Owner, PT, DPT Hospital & Health Care Used the software for: 6-12 months ### "Owner of Reform Rehab" June 12, 2026 5.0 Overall, my experience with SPRY has been very positive. The platform has helped improve efficiency through its automation tools and AI features, while the active Slack community provides excellent support and communication. SPRY continues to evolve with new features and updates, making it a valuable solution for managing therapy practice operations and documentation. Pros What I liked most about SPRY was its strong focus on automation and efficiency. The AI-powered features helped streamline documentation and administrative tasks, saving valuable time throughout the day. I also found the Slack channel to be extremely helpful, as it provided quick access to support, updates, and collaboration with both the SPRY team and other users. Together, these features created a responsive and productive experience that made day-to-day operations much easier. Cons There were a few areas that could be improved, particularly with occasional system glitches and the learning curve associated with some of the more advanced features. While the platform is powerful, certain workflows could be more intuitive for new users. However, the support team was generally responsive and helpful when issues arose. Review Source Similar Products Featured ## Related categories [Medical Billing](https://www.capterra.com/medical-billing-software/)[Physical Therapy](https://www.capterra.com/physical-therapy-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.