# TermsFeed Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is TermsFeed the right Policy Management solution for you? Explore 53 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10002594/TermsFeed/reviews

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TermsFeed

4.9 (53)

[View alternatives](https://www.capterra.com/p/10002594/TermsFeed/alternatives/)

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Last updated March 13th, 2026

# Reviews of TermsFeed

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

PD

Patricia D

CEOWriting and Editing, Self-employedUsed the software for: Less than 6 months.

“sensitive content hidden\] from their support team is great and able to troubleshoot and make any changes that are needed for your site.“

June 20, 2025

Christopher M

FounderE-Learning, Self-employedUsed the software for: Less than 6 months.

“There was a bug in the payment logic when I went go purchase it, so I ended up having to talk to customer support.“

February 11, 2023

JE

Januss E

CEOAirlines/Aviation, 2 - 10 employeesUsed the software for: Less than 6 months.

“Very fast and easy to use system“

May 31, 2024

EB

Elton B

Commercial photographerPhotography, Self-employedUsed the software for: 1-2 years.

“In some of the software, the date can not be inserted.“

February 11, 2023

DR

David R

Creative DirectorPhotography, 2 - 10 employeesUsed the software for: Less than 6 months.

“Generating compliance policies on Terms Feed are such a seamless way to integrate the necessary policies for our design projects.“

January 25, 2023

FL

Francois L

CPOTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: Less than 6 months.

“Not super easy to find already created policies after I've logged in, IMO“

February 10, 2023

MS

Matthew S

Founder and Principal ConsultantManagement Consulting, Self-employedUsed the software for: Less than 6 months.

“Compared to hiring a lawyer, TermsFeed gave me both an incredibly comprehensive privacy policy and terms of use for a lot less money.“

February 11, 2023

## Showing most helpful reviews

Showing 1-25 of 53 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Christopher M.  
Founder  
E-Learning  
Used the software for: Less than 6 months

### "Solid Option for generating a website's legal docs."

February 11, 2023

5.0

Overall great experience I was able to get what I needed done within a day, which then gave me extra time to validate that I did it correctly.

Pros

Best part of the software is that you can buy it as a one off expense. Honestly I was impressed by some of TermsFeed's competitors, but they sold their service under a permanent subscription model that I wasn't a fan of. TermsFeed was more than good enough and the one off price made it the most affordable option. Also I carefully read through the generated document, I liked that it was relatively easy to understand compared to other legal docs I skimmed. There were some odditities around capitialization that I ended up cross referencing and after some research I found out it was a norm for legal documents. I also had it reviewed by a paid lawer and it checked out. I also liked that there were several options like exporting to markdown.

Cons

There was a bug in the payment logic when I went go purchase it, so I ended up having to talk to customer support. I later found a workaround that allowed me to purchase the software using a second payment option, informed customer support, and shared some details to help them debug the problem. They replied back within a day and gave me a credit that made 1 of 3 legal docs I purchased free. Although it was a minor inconveinence, I was impressed by the response time. There was nothing not to like about the actual softare.

Reason for choosing TermsFeed

One time purchase vs reoccuring subscription.

Review Source

NR

Nigel R.  
Owner  
Security and Investigations  
Used the software for: 6-12 months

### "Great Service"

January 24, 2023

5.0

I have had an awesome experience.

Pros

These are amazing folks, great customer service and support. You would be missing out!

Cons

The pricing for the product. I wish there was a little bit more of choices.

Reason for choosing TermsFeed

Because of quality and information.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Because it was cheaper and part of the website I built.

Review Source

JC

Jessica C.  
Author  
Entertainment  
Used the software for: I used a free trial

### "Helped me in a pinch"

January 24, 2023

5.0

Pros

This software was easy to use. I could transfer the product to my website easily and in a timely manner. It took less than a day to implement the terms into my language for my use.

Cons

I didn’t find any difficulties yet. The software is serving its purpose.

Review Source

PD

Patricia D.  
CEO  
Writing and Editing  
Used the software for: Less than 6 months

### "Very Satisfied"

June 20, 2025

5.0

Excellent. Very Happy. Terms Feed gave me everything I needed with minimal effort on my part. \[sensitive content hidden\] from their support team is great and able to troubleshoot and make any changes that are needed for your site. even with email support, he was very responsive. I have total confidence in using this service and their support.

Pros

Terms Feed gave me one stop shopping for everything I needed. Easy to use products and excellent support team. Ask for \[sensitive content hidden\].

Cons

Very responsive team. Easy to use products. Great support. \[sensitive content hidden\] especially went above and beyond to help me with some special code changes I needed for my site. Most grateful.

Review Source

MB

Matthew B.  
Managing Partner  
Information Technology and Services  
Used the software for: 6-12 months

### "Elegant solution, reasonable cost and fantastic support"

March 14, 2025

5.0

Pros

Very easy to use and setup on my own. When I needed support, it was fast and accurate - the best kind you can get.

Cons

I do not have negative comments. I do have a feature request - support of tables in their designs. But that's pretty trivial.

Review Source

Response from TermsFeed

March 19, 2025

Thank you for the feedback!

JK

Jason K.  
President  
E-Learning  
Used the software for: 1-2 years

### "Happy you save me so much time and give me peace of mind."

February 10, 2023

5.0

Positive m!

Pros

It satisfies global regulations/law so don’t have to.

Cons

Maybe just the price if I have to pick one thing.

Reason for choosing TermsFeed

Yea

Review Source

JE

Januss E.  
CEO  
Airlines/Aviation  
Used the software for: Less than 6 months

### "Great Service!"

May 31, 2024

5.0

10 out of 10 experience with them. Very fast and easy to use system

Pros

Very quick turnaround times with customer support and super easy system to use

Cons

Nothing that I can mention that I did not like.

Review Source

Response from TermsFeed

June 7, 2024

Thank you for your feedback!

Sally U.  
Content Writer and Illustrator  
Writing and Editing  
Used the software for: Less than 6 months

### "Excellent"

February 19, 2023

5.0

Complying with German data protection laws.

Pros

The outstanding customer service and ease of creating all the docs you need.I had just about completed a website (I design for friends, so it's not my main job) here in Germany and I needed to be sure I was complying with all data protection laws. They are very strict here, and the fines are huge. I was going round in circle but then found TermsFeed, which sorted everything out for me.

Cons

Everything is working well, so I don't have any criticisms to communicate.

Review Source

VR

Verified Reviewer  
Creative Director  
Photography  
Used the software for: Less than 6 months

### "Seamless Compliance Implementation"

January 25, 2023

5.0

Pros

Generating compliance policies on Terms Feed are such a seamless way to integrate the necessary policies for our design projects. The process is clear, organized, and can be executed quickly and effectively. Having a centralized place for generated policies and the ability to update them as needed is such a convenient feature for client management. Highly recommend this service for your compliance policy needs.

Cons

During the setup process for some policies, the paid add-on features can't be priced prior to taking steps to fill out the forms. If you're just trying to research the cost involved for yourself or a client, it's required to fill out some mock information in first steps of the form builder to see how much each additional add-on will be. This is not too difficult, but it would be nice to be able to price add-ons without beginning the form creation process.

Reason for choosing TermsFeed

Seemed to be the most reputable company with a brief search of other providers

Review Source

VR

Verified Reviewer  
Media Manager  
Marketing and Advertising  
Used the software for: I used a free trial

### "A quick and easy solution to get my website up and running!"

February 20, 2023

5.0

So easy to get my website started and running with all policies in place!

Pros

So easy to use! It was super quick and affordable and I didn't need to pay for a lawyer

Cons

would like if they offer more guidance, like short videos to explain the basics of the policies needed

Review Source

BC

Brad C.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "I am an attorney and have used TermsFeed for clients' policies needs"

February 13, 2023

4.0

Pros

It is easy and smooth to use. As this is a rapidly changing area of law, it is nice to be able to easily update and add terms as needed.

Cons

The only con I have is that while the free hosting is nice and convenient, using a link seems to take users away from the site to TermsFeed, rather than opening a new tab.

Review Source

MA

Morgan A.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Excellent Product"

February 10, 2023

5.0

Pros

Terms feed is super easy to setup and use. We needed the HTML instead of the hosted and it was simple to copy the HTML and make it match our website.

Cons

It was a little expensive for a startup, but I can’t complain since it is cheaper/on par with similar products.

Review Source

HV

Hrik V.  
Support  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Fastest way to generate T&C for any business or service"

January 25, 2023

5.0

Very satisfied.

Pros

Quick to generate and get the T&C. reliable, able to modify and change.

Cons

Costly compared to other such services but still good.

Review Source

CL

Craig L.  
Business Owner  
Consumer Goods  
Used the software for: Less than 6 months

### "Fast and easy! "

January 25, 2023

4.0

Very happy I discovered it online. Simple to use and get basic compliance docs at little to no cost.

Pros

The fact that you can produce simple generic compliance documents without cost.

Cons

Just the ability to add industry specific conditions mainly to do with the 'Returns & Refund Policy'

Review Source

Response from TermsFeed

January 30, 2023

Thank you for the feedback! We're working on improving the Return & Refund Policy to work for more industries.

RW

Rich W.  
Founder  
Design  
Used the software for: Less than 6 months

### "TermsFeed Is A Gamechanger"

February 10, 2023

5.0

TermsFeed saves my business a ton of hours. We no longer have to write custom terms for our clients sites. They are set up easily, and done perfectly. Highly Recommend!

Pros

The product is SUPER easy to use and a breeze to set up. I recommend it to everyone I know!

Cons

Can't think of anything that would make me not recommend this.

Review Source

RF

Rob F.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "Great Forms"

February 11, 2023

5.0

Using TermsFeed made providing a privacy policy and website T&Cs seamless.

Pros

TermsFeed is very easy to use. The software provides you will the most common options so you can customize your documents for your specific needs.

Cons

Depending on the nature of your terms, it could get expensive, as each "add-on" incurs an additional charge.

Review Source

MS

Matthew S.  
Founder and Principal Consultant  
Management Consulting  
Used the software for: Less than 6 months

### "Great way to generate terms and privacy policy"

February 11, 2023

5.0

Being able to customize the form generation was nice, and I was pleased with the final product.

Pros

Compared to hiring a lawyer, TermsFeed gave me both an incredibly comprehensive privacy policy and terms of use for a lot less money.

Cons

Given it's a form generator, I do wish it was less expensive.

Review Source

LS

Lauren S.  
Director of Customer Experience  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Easy to customize and deploy"

January 26, 2023

5.0

Pros

I love how easy it was to set up, and that TermsFeed provided so much guidance in what to include based on our specific needs.

Cons

There wasn't really anything I didn't like - it has been very easy to implement.

Review Source

EB

Elton B.  
Commercial photographer  
Photography  
Used the software for: 1-2 years

### "Elton Browne photography"

February 11, 2023

5.0

Pros

This software is so easy to set up and use with just a few words. I do not have to think about the legal wording of any policy.

Cons

In some of the software, the date can not be inserted. It only shows \[DATE\].

Review Source

VF

Viviana F.  
Architect  
Architecture & Planning  
Used the software for: 2+ years

### "Easy and reliable service"

February 11, 2023

5.0

Pros

That is reliable and covers all the legal terms

Cons

Not much I can say about it, as it’s easy to get your way around and their customer service was good.

Review Source

HP

Heather P.  
Partner  
E-Learning  
Used the software for: Less than 6 months

### "Great library of affordable options to support compliance. "

January 24, 2023

5.0

Pros

The library was extensive and it was easy to find the terms we needed and to customize.

Cons

I was confused about the overlap between some of the product categories.

Reason for choosing TermsFeed

Affordability

Review Source

AA

Alfonso A.  
owner  
Human Resources  
Used the software for: 1-2 years

### "Users and Invoices"

February 9, 2023

5.0

It's okay pu there needs to be a clearer way to access support options.

Pros

Being able see everything in one place is helpful. Viewing and down loading copies of invoices.

Cons

We had somone leave our company and I was taking over her role. I can't seem to be able to assign myself as a user and there doesn't seem to be an easy way to get help. I have reached out via email weeks ago and still no help. Also its frustrating to always have to request to view an invoice then have to wait till someone uploads it. I just want to get the bills paid.

Review Source

Response from TermsFeed

February 13, 2023

Thanks for the feedback, but we're confused on this. TermsFeed is not an invoicing application with multiple users management. We help businesses create Privacy Policies, T&Cs, provide solutions for cookie consent management.

FP

Ferdinand P.  
Business Officer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Local Business Digital Presence Needs A Privacy Statement"

February 16, 2023

4.0

Pros

The selection of what best works for the industry/business as well as the customizable option.

Cons

I can't see at the time we've implemented it. So far, so good with the results and it works!

Review Source

SK

Saria K.  
Owner  
Online Media  
Used the software for: 2+ years

### "Simple and Impressive"

November 25, 2023

5.0

Pros

I especially loved that there were questions to help me make the best choice. But what I really loved was how very easily I was able to get policies and terms and conditions tailored to my needs. This can be an intimidating process since I wanted to ensure compliance, but their software made it easy and definitely left me feeling very confident.

Cons

So far I can't think of any downsides to using their service as I have had no issues to date.

Review Source

sM

shaka M.  
Onwer  
Design  
Used the software for: Less than 6 months

### "Satisfied Customer "

January 25, 2023

5.0

Pros

I liked most about this software is that the platform is easy to use and understand.

Cons

I love the software but I find it to be on the pricey side

Reason for choosing TermsFeed

TikTok had given your platform (website) information to use

Review Source

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[Policy Management](https://www.capterra.com/policy-management-software/)[Compliance](https://www.capterra.com/compliance-software/)

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