# events500i Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about events500i Software - reviews, pricing plans, popular comparisons to other Venue Management products and more.

Source: https://www.capterra.com/p/10002618/events500i

---

# 

 events500i Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

events500i

## What is events500i?

Trusted by hundreds of venues, Events500 helps simplify admin processes, freeing up time to focus on increasing productivity and delivering outstanding events. Customised set-up means it is suitable and scalable for any venue(s). Combined with complementary modules and 3rd party software integration, venues can create their ideal system. Feature-rich, Events500 delivers an intuitive UI, first class support and forward-thinking, customer-led development ensuring Events500 is the best solution.

## What is events500i used for?

[Venue Management](https://www.capterra.com/venue-management-software/)

Top alternative

Featured

Overall rating

Based on 23 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for events500i?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.events500.co.uk/&name=events500i)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### events500i

4.9 (23)

VS.

[4.2 (146)](https://www.capterra.com/p/164715/ROLLER/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (23)

Ease Of Use

4.3 (146)

Value For Money

4.8 (21)

Value For Money

4.0 (126)

Customer Service

4.9 (23)

Customer Service

4.2 (143)

## events500i alternatives

[4.6 (69)](https://www.capterra.com/p/141909/IVvy/reviews/)

Starting price

$250.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (78)](https://www.capterra.com/p/266878/Perfect-Venue/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (573)](https://www.capterra.com/p/118047/Tripleseat/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (20)](https://www.capterra.com/p/148762/Event-Booking-Engines/reviews/)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10002618/events500i/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Event Scheduling

4.9 (18)

100.00% of 18 reviewers that rated this feature as important or highly important

Plan an event's time and location

Billing & Invoicing

4.9 (16)

75.00% of 16 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Event Management

4.9 (16)

93.75% of 16 reviewers that rated this feature as important or highly important

Schedule and manage the logistics of activities and other gatherings

Sales Management

4.8 (13)

92.31% of 13 reviewers that rated this feature as important or highly important

Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance.

Contract/License Management

4.8 (11)

90.91% of 11 reviewers that rated this feature as important or highly important

Track, store, and access client contracts or licenses

Food & Beverage Management

4.7 (10)

80.00% of 10 reviewers that rated this feature as important or highly important

For businesses handling food & beverage operations

events500i 29 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Store and organize information about customers and previous interactions

Add customized logos and colors to align with company branding

Track products that are for sale at a reduced price or part of coupon promotions

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

For businesses handling food & beverage operations

Automatically identify and save contact information of potential customers

Access software remotely via mobile devices

Designed to facilitate operations for more than one facility.

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance.

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Features

4.6 (23)

4.6

Based on 23 reviews

## Pricing

Value for money

4.8 (21)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.8 (21)

4.8

Based on 21 reviews

## Integrations

[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[

Global Payments Integrated](https://www.capterra.com/p/121910/OpenEdge/)[

Sage 200](https://www.capterra.com/p/227604/Sage-200cloud/)[

Worldpay for Business](https://www.capterra.com/p/154146/Payment-Processing/)

## Support, customer service and training options

Customer Service

4.9 (23)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (23)

4.9

Based on 23 reviews

## User reviews

Overall rating

4.9

Based on 23 reviews

Filter by rating

5(21)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

PF

Paul F.

Director

Events Services

### "Highly Recommended. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 13, 2026

Excellent. We migrated from a US-based events booking system which was far more rigid, but have found Events500 to be far more flexible and adaptable, which suits our needs perfectly, as a multi-purpose venue.

Pros

Customer support is excellent and very responsive. Easy to use. Very adaptable to suit our organisation. Offers excellent value for money.

Cons

We haven't found anything yet! Anything which doesn't work as we would have hoped has been discussed with the support team and quickly/efficiently rectified.

Switched from

[EventPro](https://www.capterra.com/p/124538/EventPro/)

Due to the functionality enhancements Event500 offered.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AH

Ashlie H.

Head of Events

Hospitality

### "Great System!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 22, 2025

I have used many different Event systems within my career, however this is by far the simplest. It is visual and self explanatory. Easy to update or edit to your preference if you want something specific.

Pros

So very easy to use and self explanatory. Easy to update and edit anything back of house. Easily accessible as it is Web based instead of Desktop

Cons

Only con i can think of is when printing function sheets, if you batch print them and one falls over several days, it prints day 1 - day 5 individually rather than as one whole function sheet. Which for us as a business isn't useful

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GB

Georgia B.

Sales Manager

Hospitality

### "Events 500 review from DN4Events"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2025

Fabulous, the documents that go out to clients look very professional so helpful the reports do make my job so much easier and save me so much time.

Pros

Events500 is easy to use and so detailed. The best thing about it is the support team they get back to you in minutes and are so helpful with step by step instructions with screen shots.

Cons

That we cannot remove items we no longer use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 19, 2025

Hi Georgia, Thank you for your wonderful feedback! We're delighted to hear that Events500 has been easy to use and that our support team has been helpful with quick responses and step-by-step guidance. We do have a way to deactivate Items so they don't appear in your Items list so I've asked one of our support team to get in touch to advise. We look forward to continuing to support DN4Events! - Michelle Bridge

LM

Louise M.

Corporate Events Manager

Leisure, Travel & Tourism

### "Great Conferencing System"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 10, 2025

All great, we had issues with the invoicing and Xero but this was sorted to the companies needs

Pros

Its easy to use, clear to use and has everything in one place, such contract, invoice, customer summary.

Cons

Can't think of anything that I don't like.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 19, 2025

Hi Louise, Thank you for your kind words about Events500. We're glad to hear it’s been easy to use and meets your needs with everything in one place. We look forward to continuing to support your venue's needs! - Michelle Bridge

MS

Malene S.

Director of Venues and Events

Higher Education

### "A welcomed change"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 10, 2025

Working with Events 500 has been a refreshing and positive experience. From the moment we reached out for a demo to signing the contract, going live and the months that have followed their attitude towards us has not wavered. There has always been clear communication, engagement and a sound understanding of our requirements which has ensured effective collaboration.

Pros

\- We have really appreciated how open they are to working with us and our industry-bespoke practices. - They are quick to respond to all emails; whether support issues, system queries or development requests. - The look and feel of the system. - Table Planner has wowed the whole team. We're excited to monitor the potential this feature can offer as it already adds value to us and our clients by enabling them an element of control over their dining events. - Our finance set up in non-negotiable, the team took time to understand this and develop a solution that works for us. - Having a live "working quote", rather than having to save multiple versions - this has saved a lot of time-consuming processes for the team and helps us to ensure accuracy in that we're always working with and reporting on actual revenue. - Dashboard feature has been very well received by the team. A great tool for us to monitor performance against targets through visual means. Having a full reporting suite that sits behind this enables us to delve further into specific fields if required.

Cons

Our set up can perhaps be considered more complex than most but adding catering items to bookings has proven a time-consuming task for the team. For similar reasons unique to our business, if a booking changes from Internal to External there's no easy way to switch the items over.

Switched from

[KxResidential](https://www.capterra.com/p/127089/KxResidential/)

Procurement review for which we had to review our system requirements and reach out to a number of event management system solutions. They were all scored against our requirements before a decision was made based on the outcomes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 19, 2025

Hi Malene, Thank you for your detailed and positive feedback. We're thrilled to hear how well Events500 has supported your team and we truly value your insights. It’s been a pleasure working with you so far, and we look forward to continuing to build on our successful partnership. - Michelle Bridge

JG

Jessica G.

Senior Events Executive

Sports

### "Great experience "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 8, 2025

Very positive, the support team are very efficient and always quick to respond

Pros

The flexibility to change it to suit your needs, the multitude of different reports available and the reliability of the system

Cons

Too many layers sometimes to do something simple like add a contact

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 15, 2025

Dear Jessica, Thank you very much for taking the time to leave us a review. I'm glad you feel the switch to Events500 has been a great experience especially with our support team. I have asked one of the support team to get in touch re your comment about adding a contact in case we can offer any ways to make this easier for you.

SH

Sandon H.

Operations Manager

Events Services

### "Indispensable at this point"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 8, 2025

While there are still many features yet to explore, implementing Events500 has proven to be one of the best decisions we’ve made—both for our team and the wedding couples we support.

Pros

As our business continued to grow, we recognised the need for a system that could be tailored to our venue and bring greater clarity and efficiency to our team. Our goal was to manage everything within a single, integrated platform—from initial enquiry through to billing and document management. After exploring a wide range of platforms across various price points, we chose Events500 following an online demonstration and video consultation. It offered all the core functionality we required, along with invaluable additional features such as table planning and menu selection, which have significantly reduced administrative workload across the team. It’s also worth noting that we introduced the added complexity of operating within Google Workspace as our primary communication and storage solution—unlike the majority of users who rely on Windows and Outlook. The Events500 team worked closely with us to navigate this and delivered tailored solutions that ensured a smooth and successful integration.

Cons

Naturally, no solution is entirely off-the-shelf. A considerable amount of time was invested in configuration and customisation, but more than a year on, we consider the system indispensable.

Switched from

[Pipefy](https://www.capterra.com/p/144848/Pipefy/)

Pipefy just didn't have the functionality we needed

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 15, 2025

Thank you for such a fantastic review! We strive to work in partnership with our customers to support them through the transition to a new system and beyond as their business evolves, so we're pleased to hear that your experience has been so positive in this regard. We look forward to a continued successful relationship.

JJ

Jess J.

Wedding Manager

Events Services

### "Easy to use and helpful for tracking"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 8, 2025

It has made a huge difference in keeping track of our enquiries, we are now able to run reports and look at our revenue easily.

Pros

Being able to keep track of following up enquiries and the use of the task diary.

Cons

It would be great to be able to edit a function sheet quicker, rather than going into items booked and clicking individual items. Not really an issue just a nice to have!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 15, 2025

Dear Jess, Thank you very much for your review. I'm pleased to hear you're seeing the benefit of being able to effectively track and respond to your enquiries in particular. I believe our support team has been in touch to tell you about our Meeting View which should be a quicker way to edit your function sheets so I hope that helps.

TF

Terrie F.

Conference and Events Sales Office Supervisor

Hospitality

### "Catering for unique business requirements."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 7, 2025

The best aspect is not only the software, but the staff who support this. This was invaluable particularly in the beginning and has led to a close relationship where we feel our needs and questions are important and there has been no such thing as a silly question. The screenshots and visual aids, along with the help videos are a great tool for the software. Despite still learning our way around, we are extremely pleased that we made the change.

Pros

Flexibility so we can cater many aspects to our specific business needs, which has been particularly important as we are quite a unique business model. Gives our clients more insight into their bookings which makes them feel valued. Features can be quite advanced, however you can utilise as much or as little as you need due to it's user friendly toolbars.

Cons

We found the configuration quite difficult due to our unique business model, however we feel that it didn't help that we had a lack of experience with the product. We felt a more thorough demo could have helped with initial teething questions. Going forward, it would be useful to have some help files as PDF's rather than videos as sometimes it may not always be the appropriate medium to use if you want to find a quick answer. EG FAQs section of documents rather than purely videos.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 15, 2025

Dear Terrie, Thank you very much for taking the time to leave such a thorough review. It's great to hear you've had such a good experience with our team and that you see the switch from your old system as a positive change. I have also passed on your feedback re support documents.

SC

Sheldon C.

Events Co-Ordinator

Government Administration

### "Events Co-ordinator "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 3, 2025

We have been using E500 since September 2023, the whole experience has been extremely positive, from the training, system set up, to using the software on a day-to-day basis. The support given by the E500 team is responsive and all questions and queries are answered very quickly and efficiently. Requests from us to change the system in various ways, has been met positively, with the E500 team carrying out various enhancements for us. The whole experience of using the events 500 software and working with their team has been extremely good and is highly recommended.

Pros

The software is fast and reliable and very flexible, we can set up venues, rooms, items relating to bookings, the software moulds to our business and way of working. A highlight of the system for us is the way it deals with customer contracts which can be signed electronically. We have added our own sales and cost prices to bookings which gives us the ability to produce very detailed profit and loss statements for every booked event. Multiple room bookings can be made very easily with little duplication of work, which has saved an enormous amount of time. The task system on the software has become an invaluable way of allocating time and resources for our team to complete key objectives throughout the booking process.

Cons

E500 has a large number of preset reports, the E500 team have been happy to add any new reports that we have requested, it would be nice if the report writer could be amended by the user so we could create our own reports.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 15, 2025

Dear Sheldon, Thank you very much for taking the time to leave such a detailed review. It's great to hear that you've had such a positive experience. It's been a pleasure to work with you and look forward to our continued partnership.

[View all Reviews](https://www.capterra.com/p/10002618/events500i/reviews/)

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

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Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

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