--- title: "events500i Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about events500i Software - reviews, pricing plans, popular comparisons to other Venue Management products and more." source_url: "https://www.capterra.com/p/10002618/events500i/" page_type: "product" language: "en" --- # events500i Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) events500i ## What is events500i? Trusted by hundreds of venues, Events500 helps simplify admin processes, freeing up time to focus on increasing productivity and delivering outstanding events. Customised set-up means it is suitable and scalable for any venue(s). Combined with complementary modules and 3rd party software integration, venues can create their ideal system. Feature-rich, Events500 delivers an intuitive UI, first class support and forward-thinking, customer-led development ensuring Events500 is the best solution. ## What is events500i used for? [Venue Management](https://www.capterra.com/venue-management-software/) Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for events500i?[Manage this product listing](https://www.g2.com/products/events500i/claim_requests/new?auto=true) ## events500i Overview Updated August 2026 AI summary events500i supports organizations of all sizes with venue management needs, offering features such as booking management, event scheduling, financial analysis, and sales tracking. It enables detailed profit and loss reporting, real-time revenue insights, and customizable workflows. The platform is accessible via web and mobile devices, and is noted for responsive customer support and flexible configuration options. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### events500i 4.9 (24) VS. [4.6 (71)](https://www.capterra.com/p/141909/IVvy/reviews/) Starting Price Contact vendor Starting Price $250 Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (24) Ease Of Use 4.6 (146) Value For Money 4.7 (22) Value For Money 4.5 (126) Customer Service 4.9 (24) Customer Service 4.7 (143) ## events500i alternatives [4.8 (20)](https://www.capterra.com/p/148762/Event-Booking-Engines/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [ROLLER](https://www.capterra.com/p/164715/ROLLER/) [4.2 (146)](https://www.capterra.com/p/164715/ROLLER/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/164715/ROLLER/) Highest Rated [AllBooked by Skedda](https://www.capterra.com/p/10027256/AllBooked/) [4.8 (78)](https://www.capterra.com/p/10027256/AllBooked/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10027256/AllBooked/) [Releventful](https://www.capterra.com/p/167732/Releventful/) [4.7 (23)](https://www.capterra.com/p/167732/Releventful/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167732/Releventful/) [View all alternatives](https://www.capterra.com/p/10002618/events500i/alternatives/) ## FAQs about events500i Overview ### Which roles and teams benefit most from events500i? events500i is most used by event managers, coordinators, and venue leaders who need to plan bookings, manage event logistics, and keep schedules accurate. Sales, commercial, and hospitality teams use it to handle enquiries, track reservations, convert opportunities, and coordinate client communications, while directors and general managers rely on visibility into performance and operations. Answer based on 24 reviews Overview ### What company size and industries is events500i built for? events500i is built for small hospitality venues, with 88% of reviewers from small businesses and 54% from Hospitality. It also serves Events Services at 25% and Sports at 8%, matching conference centres, hotels, stadiums, wedding venues, and golf clubs, primarily for venue management. Answer based on 24 reviews Features and Usability ### What are the key features of events500i? events500i offers event management and scheduling, booking management, and room booking, along with calendar management and an event calendar. It also includes CRM, contact management, lead capture, billing and invoicing, electronic payments, customizable reports, staff management, and third-party integrations for sales and customer operations. Integrations ### Which third-party tools and platforms does events500i integrate with? events500i integrates with Microsoft Outlook, Gmail, Microsoft Dynamics 365 Business Central tegossuite, Xero, Sage 200, Sage 50 Accounting, Sage One, Stripe, Worldpay for Business, Worldpay for Enterprise, Worldpay for Platforms, Windcave, Global Payments Integrated, Rezlynx, Pegasus, Omega, and Mews. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does events500i offer? events500i provides in person training, live online sessions, documentation, and videos. In person training supports direct, hands-on instruction, live online sessions enable guided remote learning, documentation offers written reference material, and videos provide self-paced visual guidance for setup and product use. Answer based on 3 reviews Getting Started and Support ### What customer support options does events500i offer? events500i provides email/help desk, a knowledge base, and phone support. Users describe the support team as quick to respond, helpful with step-by-step guidance, and able to resolve questions efficiently. Some also note that issues are discussed and fixed promptly, with clear communication and tailored help. Answer based on 5 reviews ## Features AI summary Based on 362 Venue Management reviews Capterra data shows that buyers of Venue Management software rank the following features as their top priorities: - **Booking Management** (**82%** of reviewers rated this feature as critical) - **Event Scheduling** (**59%**) - **Event Management** (**66%**) events500i supports all three of the top features buyers look for in Venue Management software: **Booking Management**, **Event Scheduling**, and **Event Management**. Together, these capabilities help businesses manage reservations, coordinate event timelines, and oversee event details more efficiently, allowing teams to keep venue operations organized and deliver a better client experience. Event Scheduling 4.9 (19) 100.00% of 19 reviewers that rated this feature as important or highly important Plan an event's time and location Event Management 4.9 (17) 94.12% of 17 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Sales Management 4.9 (14) 92.86% of 14 reviewers that rated this feature as important or highly important Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. Billing & Invoicing 4.9 (17) 76.47% of 17 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Contract/License Management 4.8 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Track, store, and access client contracts or licenses Food & Beverage Management 4.7 (11) 81.82% of 11 reviewers that rated this feature as important or highly important For businesses handling food & beverage operations events500i 33 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Food & Beverage Management: For businesses handling food & beverage operations - Lead Capture: Automatically identify and save contact information of potential customers - Mobile Access: Access software remotely via mobile devices - Multi-Facility: Designed to facilitate operations for more than one facility. - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Sales Management: Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Features 4.6 (24) 4.6 Based on 24 reviews ## Pricing Value for money 4.7 (22) Value for money 4.7 (22) 4.7 Based on 22 reviews ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[ Global Payments Integrated](https://www.capterra.com/p/121910/OpenEdge/)[ Sage 200](https://www.capterra.com/p/227604/Sage-200cloud/)[ Worldpay for Business](https://www.capterra.com/p/154146/Payment-Processing/) ## Support, customer service and training options Customer Service 4.9 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (24) 4.9 Based on 24 reviews ## User reviews Overall rating 4.9 Based on 24 reviews Filter by rating 5(22) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SM Sashen M. Wedding and Events Manager Hospitality ### "Massive hats off to the brilliant minds and the staff behind this incredible software 👏" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2026 Amazing team behind this software - From \[sensitive content hidden\] and the lady who did the induction, they are all brilliant. All of them have made my induction very smooth. \[sensitive content hidden\], is a gem for this company, nothing is too much trouble for him at all. so supportive, and available anytime whenever we wanted his support. And super nice \[sensitive content hidden\] is ever ready to support with any issues. I am so glad I chose Events 500 to manage my events and I 100% recommend this software to any events professionals. Pros The support from the team is excellent and very prompt. System is very user friendly Payment processing is very easy, and also to manage bookings etc is quiet simple. We can also customise a lot of things in the system as per our company standards etc. Cons Some of the features are a bit expensive to add on, and sometimes the procedures can have bit too many steps or have way too many details to fill etc. Switched from [Amadeus HotSOS](https://www.capterra.com/p/213438/HotSOS/) Upgrade was needed, hence we chose Events 500, Venue Directory suggested us Events 500 as a system Alternatives considered [iVvy Venue Management](https://www.capterra.com/p/141909/IVvy/) Reasons for choosing events500i Amazing features and the staff was quiet convincing and supportive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PF Paul F. Director Events Services ### "Highly Recommended. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2026 Excellent. We migrated from a US-based events booking system which was far more rigid, but have found Events500 to be far more flexible and adaptable, which suits our needs perfectly, as a multi-purpose venue. Pros Customer support is excellent and very responsive. Easy to use. Very adaptable to suit our organisation. Offers excellent value for money. Cons We haven't found anything yet! Anything which doesn't work as we would have hoped has been discussed with the support team and quickly/efficiently rectified. Switched from [EventPro](https://www.capterra.com/p/124538/EventPro/) Due to the functionality enhancements Event500 offered. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AH Ashlie H. Head of Events Hospitality ### "Great System!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2025 I have used many different Event systems within my career, however this is by far the simplest. It is visual and self explanatory. Easy to update or edit to your preference if you want something specific. Pros So very easy to use and self explanatory. Easy to update and edit anything back of house. Easily accessible as it is Web based instead of Desktop Cons Only con i can think of is when printing function sheets, if you batch print them and one falls over several days, it prints day 1 - day 5 individually rather than as one whole function sheet. Which for us as a business isn't useful Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. GB Georgia B. Sales Manager Hospitality ### "Events 500 review from DN4Events" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2025 Fabulous, the documents that go out to clients look very professional so helpful the reports do make my job so much easier and save me so much time. Pros Events500 is easy to use and so detailed. The best thing about it is the support team they get back to you in minutes and are so helpful with step by step instructions with screen shots. Cons That we cannot remove items we no longer use Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor May 19, 2025 Hi Georgia, Thank you for your wonderful feedback! We're delighted to hear that Events500 has been easy to use and that our support team has been helpful with quick responses and step-by-step guidance. We do have a way to deactivate Items so they don't appear in your Items list so I've asked one of our support team to get in touch to advise. We look forward to continuing to support DN4Events! - Michelle Bridge LM Louise M. Corporate Events Manager Leisure, Travel & Tourism ### "Great Conferencing System" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2025 All great, we had issues with the invoicing and Xero but this was sorted to the companies needs Pros Its easy to use, clear to use and has everything in one place, such contract, invoice, customer summary. Cons Can't think of anything that I don't like. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor May 19, 2025 Hi Louise, Thank you for your kind words about Events500. We're glad to hear it’s been easy to use and meets your needs with everything in one place. We look forward to continuing to support your venue's needs! - Michelle Bridge MS Malene S. Director of Venues and Events Higher Education ### "A welcomed change" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2025 Working with Events 500 has been a refreshing and positive experience. From the moment we reached out for a demo to signing the contract, going live and the months that have followed their attitude towards us has not wavered. There has always been clear communication, engagement and a sound understanding of our requirements which has ensured effective collaboration. Pros \- We have really appreciated how open they are to working with us and our industry-bespoke practices. - They are quick to respond to all emails; whether support issues, system queries or development requests. - The look and feel of the system. - Table Planner has wowed the whole team. We're excited to monitor the potential this feature can offer as it already adds value to us and our clients by enabling them an element of control over their dining events. - Our finance set up in non-negotiable, the team took time to understand this and develop a solution that works for us. - Having a live "working quote", rather than having to save multiple versions - this has saved a lot of time-consuming processes for the team and helps us to ensure accuracy in that we're always working with and reporting on actual revenue. - Dashboard feature has been very well received by the team. A great tool for us to monitor performance against targets through visual means. Having a full reporting suite that sits behind this enables us to delve further into specific fields if required. Cons Our set up can perhaps be considered more complex than most but adding catering items to bookings has proven a time-consuming task for the team. For similar reasons unique to our business, if a booking changes from Internal to External there's no easy way to switch the items over. Switched from [KxResidential](https://www.capterra.com/p/127089/KxResidential/) Procurement review for which we had to review our system requirements and reach out to a number of event management system solutions. They were all scored against our requirements before a decision was made based on the outcomes. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor May 19, 2025 Hi Malene, Thank you for your detailed and positive feedback. We're thrilled to hear how well Events500 has supported your team and we truly value your insights. It’s been a pleasure working with you so far, and we look forward to continuing to build on our successful partnership. - Michelle Bridge JG Jessica G. Senior Events Executive Sports ### "Great experience " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2025 Very positive, the support team are very efficient and always quick to respond Pros The flexibility to change it to suit your needs, the multitude of different reports available and the reliability of the system Cons Too many layers sometimes to do something simple like add a contact Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor April 15, 2025 Dear Jessica, Thank you very much for taking the time to leave us a review. I'm glad you feel the switch to Events500 has been a great experience especially with our support team. I have asked one of the support team to get in touch re your comment about adding a contact in case we can offer any ways to make this easier for you. SH Sandon H. Operations Manager Events Services ### "Indispensable at this point" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 8, 2025 While there are still many features yet to explore, implementing Events500 has proven to be one of the best decisions we’ve made—both for our team and the wedding couples we support. Pros As our business continued to grow, we recognised the need for a system that could be tailored to our venue and bring greater clarity and efficiency to our team. Our goal was to manage everything within a single, integrated platform—from initial enquiry through to billing and document management. After exploring a wide range of platforms across various price points, we chose Events500 following an online demonstration and video consultation. It offered all the core functionality we required, along with invaluable additional features such as table planning and menu selection, which have significantly reduced administrative workload across the team. It’s also worth noting that we introduced the added complexity of operating within Google Workspace as our primary communication and storage solution—unlike the majority of users who rely on Windows and Outlook. The Events500 team worked closely with us to navigate this and delivered tailored solutions that ensured a smooth and successful integration. Cons Naturally, no solution is entirely off-the-shelf. A considerable amount of time was invested in configuration and customisation, but more than a year on, we consider the system indispensable. Switched from [Pipefy](https://www.capterra.com/p/144848/Pipefy/) Pipefy just didn't have the functionality we needed Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor April 15, 2025 Thank you for such a fantastic review! We strive to work in partnership with our customers to support them through the transition to a new system and beyond as their business evolves, so we're pleased to hear that your experience has been so positive in this regard. We look forward to a continued successful relationship. JJ Jess J. Wedding Manager Events Services ### "Easy to use and helpful for tracking" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 8, 2025 It has made a huge difference in keeping track of our enquiries, we are now able to run reports and look at our revenue easily. Pros Being able to keep track of following up enquiries and the use of the task diary. Cons It would be great to be able to edit a function sheet quicker, rather than going into items booked and clicking individual items. Not really an issue just a nice to have! Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor April 15, 2025 Dear Jess, Thank you very much for your review. I'm pleased to hear you're seeing the benefit of being able to effectively track and respond to your enquiries in particular. I believe our support team has been in touch to tell you about our Meeting View which should be a quicker way to edit your function sheets so I hope that helps. TF Terrie F. Conference and Events Sales Office Supervisor Hospitality ### "Catering for unique business requirements." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 7, 2025 The best aspect is not only the software, but the staff who support this. This was invaluable particularly in the beginning and has led to a close relationship where we feel our needs and questions are important and there has been no such thing as a silly question. The screenshots and visual aids, along with the help videos are a great tool for the software. Despite still learning our way around, we are extremely pleased that we made the change. Pros Flexibility so we can cater many aspects to our specific business needs, which has been particularly important as we are quite a unique business model. Gives our clients more insight into their bookings which makes them feel valued. Features can be quite advanced, however you can utilise as much or as little as you need due to it's user friendly toolbars. Cons We found the configuration quite difficult due to our unique business model, however we feel that it didn't help that we had a lack of experience with the product. We felt a more thorough demo could have helped with initial teething questions. Going forward, it would be useful to have some help files as PDF's rather than videos as sometimes it may not always be the appropriate medium to use if you want to find a quick answer. EG FAQs section of documents rather than purely videos. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor April 15, 2025 Dear Terrie, Thank you very much for taking the time to leave such a thorough review. It's great to hear you've had such a good experience with our team and that you see the switch from your old system as a positive change. I have also passed on your feedback re support documents. [View all Reviews](https://www.capterra.com/p/10002618/events500i/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.