# Hive Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Hive Software - reviews, pricing plans, popular comparisons to other Logistics products and more.

Source: https://www.capterra.com/p/10002638/Hive

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# 

 Hive Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Hive

## What is Hive?

Hive is the reliable operations partner for Direct-to-Consumer brands. With its comprehensive 3PL approach, a network of fulfillment centers operated by Hive across Europe, and in-house developed software, this Berlin scale-up is a solution for e-commerce logistics. Hive is the operational "heart" of a D2C brand, offering freight booking, D2C and B2B fulfillment and delivery, packaging design and procurement, returns, and an end-customer app, helping a brand become more sustainable. The Hive advantages: – Distribute stock to fulfillment centers in Germany, Poland, France, Italy, Spain, Netherlands and the United Kingdom, to offer your buyers fast day delivery at local prices – Outsourcing of freight, packaging and carrier management – Integration with e-commerce software as well as Hive’s profit & growth optimization tools – End-customer communication suite including powerful personalization options – Real-time data and analytics tools

## What is Hive used for?

[Logistics](https://www.capterra.com/logistics-software/)[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Hive

4.4 (7)

VS.

[4.7 (356)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting Price

Contact vendor

Starting Price

$24

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (7)

Ease Of Use

4.5 (356)

Value For Money

4.1 (7)

Value For Money

4.6 (321)

Customer Service

4.3 (7)

Customer Service

4.8 (341)

## Hive alternatives

[4.5 (1,687)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting price

Contact vendor for pricing

[4.2 (233)](https://www.capterra.com/p/29249/Express/reviews/)

Starting price

Contact vendor for pricing

[4.6 (951)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

[4.7 (108)](https://www.capterra.com/p/239697/MyCarrier/reviews/)

Starting price

$60.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/10002638/Hive/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Order Management

4.3 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Inventory Management

5.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Transportation Management

3.6 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Organize and track the physical movement of goods from one location to another

3PL Management

4.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Outsource and manage third party logistics

Strategic Planning

3.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Third-Party Integrations

4.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Hive 52 features

Outsource and manage third party logistics

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Private online space that lets businesses securely share documents and provide information access to clients

Analyze and calculate business costs

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

A note of the expected delivery date and time

Manage order deliveries until they are received by the customers

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Manage sending personnel and resources to a site as needed

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Pre-made examples and templates for emails

Enable the process of exchanging one item for another

Intended to be used by online stores

Information, data and reports that are being tracked over time

Track and manage inventory levels to maintain proper supply

Identify the physical location of an individual, asset, device, etc.

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and support multiple locations

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Set up routing rules that connect sales channels with warehouses to minimize order processing time

Track orders throughout the fulfillment process

Track the parcel or consignment delivery status

Organize and manage the accomplishments and development of employees or performance of applications or systems

Assess and optimize pricing markdowns, special offers, or other promos

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Track the status over time for a request, process, asset, or transaction

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Set up connections to third-party platforms to improve business processes

Organize and track the physical movement of goods from one location to another

Manage and track operations and inventory within warehouses

Seamlessly integrates with 3rd party websites

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (7)

4.6

Based on 7 reviews

## Pricing

Value for money

4.1 (7)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.1 (7)

4.1

Based on 7 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[

Xentral Software](https://www.capterra.com/p/185775/Xentral-Software/)[

Order Desk](https://www.capterra.com/p/174891/Order-Desk/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (7)

4.3

Based on 7 reviews

## User reviews

Overall rating

4.4

Based on 7 reviews

Filter by rating

5(6)

4(0)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

WS

Wilmar S.

Geschäftsführer

Retail

### "Zuverlässiger Partner :)"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 19, 2026

Wir nutzen Hive jetzt schon seit erwa einem Jahr für unser D2C Fulfillment. Die Einrichtung war unkompliziert soweit ich mich erinnere und die Plattform deckt alles ab, was man im Tagesgeschäft braucht. Lagerbestände, Inbounds, Retouren, Analysen, usw. Support reagiert schnell, wenn es mal ein Problem gibt. Meiner Meinung nach eine gute Wahl :)

Pros

Die App ist intuitiv und bietet Echtzeit einblicke in Bestellungen und Lagerbestände. Unser Account Manager ist gut erreichbar und kümmert sich zuverlässig (zumindest meistens ;) ). Die fulfillment Geschwindigkeit im D2C Bereich ist konstant gut, kann mich echt nicht beklagen.

Cons

Bei B2B Bestellungen gibt es noch Verbesserungspotenzial. Je nach Anforderungen, Volumen, usw ist es manchmal noch etwas schwierig. Aber es wurde uns versprochen dass die nächsten Wochen positive Änderungen auf uns zukommen.

Alternatives considered

[byrd](https://www.capterra.com/p/210134/byrd/)

[Zenfulfillment](https://www.capterra.com/p/247893/Zenfulfillment/)

Reasons for choosing Hive

Einfachheit der Nutzung, vertrauensvolle und schnelle Austausch, gutes Gefühl. Und jetzt natürlich auch gute Performance

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CM

Carlo M.

Imprenditore

Cosmetics

### "Un’esperienza pessima, più problemi che soluzioni"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 13, 2025

La mia esperienza con Hive è stata estremamente deludente. Nonostante le promesse iniziali e una piattaforma software ben costruita, l’esecuzione logistica è stata un disastro: ritardi costanti, scarso supporto, comunicazione lenta e mancanza totale di attenzione al cliente. Anche la fase di chiusura del rapporto è stata gestita in modo approssimativo e senza assistenza. Purtroppo, non posso consigliare Hive a nessuna azienda che cerchi un partner logistico serio e affidabile, soprattutto per operazioni B2B.

Pros

La dashboard è ben fatta, intuitiva e graficamente curata. Purtroppo, questo è l’unico aspetto positivo.

Cons

Servizio operativo disorganizzato e inefficiente. Tempi di evasione lenti, kitting e de-kitting che richiedono anche oltre 5 giorni lavorativi per attività banali. Gestione B2B caotica, con spedizioni multicollo mai risolte e frequenti ritardi che hanno generato penali e chargeback. Durante l’offboarding nessun supporto, merce smarrita all’interno dei loro magazzini (4 cartoni master mai consegnati al corriere) e completa mancanza di responsabilità da parte del team. Il canone mensile è assolutamente ingiustificato rispetto al servizio offerto.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ÁV

Alvaro V.

CEO

Consumer Goods

### "A great fulfillment partner for e-commerce businesses"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 4, 2023

Pros

Easy to use, integrates well with Shopify, great UX/UI. It also has a fantastic team behind it, always ready to solve any issue.

Cons

We haven't experienced any problems yet.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Production Engineer

Electrical/Electronic Manufacturing

### "Fantastic"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 1, 2023

Thanks to Hive our customers are very satisfied.With the app they are able to schedule the delivery and monitor the shipment perfectly.

Pros

it is easy to use and intuitive.It has a great interface

Cons

there are no particular things to report

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AD

Amer D.

Founder

Food Production

### "Hive "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2023

Thanks to the seamless integration with our Shopify platform and to the continuous interaction and feedback with the Hive Account Management team the logistics and supply chain management is now one of the strong points in our value proposition

Pros

The software is intuitive. Seamless integration with our Shopify Platform. With Hive, we experienced a very good and efficient integration between Software resources and human capabilities.

Cons

while B2B/B2C manual orders templates the mail address and telephone numbers of the customers are not saved

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GA

Giacomo A.

Co-founder

Apparel & Fashion

### "Go with Hive - You can forget to worry about your Logistics"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2023

Hive has proven to be a fast and reliable partner, we no longer have to worry about logistics and thanks to this we have been able to focus on the development of our business.

Pros

Hive can provide excellent customer service and great dedicated account management, flexible and complete support in the integration and startup phase of the logistics activities, reliable options to deliver products everywhere in Italy within 24/48 hours at a competitive price, clear pricing plan, user interface of the app that is simple to use from the beginning. All in all a very good partner that takes care at 360 of Logistics, Delivery and Inventory Management for your e-commerce!

Cons

We are missing a native integrated solution to mirror the orders from our eBay store to the Hive app, this would work better than our manual work or a third party paid plug-in.

Switched from

[Yakkyofy](https://www.capterra.com/p/190514/Yakkyofy/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PP

Pierpaolo P.

Co-Founder

Wine and Spirits

### "Efficient Logistics Partner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 23, 2023

We've been working with Hive as our logistics partner for a while now and we couldn't be happier with the level of service they provide. One of the things we appreciate most about Hive is their software, which is incredibly user-friendly and makes managing our operations a breeze.

Pros

User-Friendly Interface, Customizable Features, Analytics and Reporting

Cons

Everything went very smoothly so far.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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