--- title: "Bindy Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Bindy Software - reviews, pricing plans, popular comparisons to other Retail Execution products and more." source_url: "https://www.capterra.com/p/10002653/Bindy/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Bindy Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Bindy ## What is Bindy? Bindy is a cloud AI-powered ✔️ Audits, 🗓️ Tasks and 📣 Communication app for multi-unit operational compliance, brand standard execution, and field automation. Inspect your sites, verify brand standards, and send tasks. Get real-time reports, signatures, videos, and photo verifications. Execute faster. Streamline inspections, automate corrective actions, and boost task completion by eliminating paper forms, Excel templates and email follow-ups. Turbocharge the network. Empower operations leaders, field managers, and franchisees or sites with the purpose-built tools they need to operate the network. Reduce risks. Identify issues, repeat defects, and root causes early. Verify execution with photos, videos, signatures, timestamps and geotags. ## What is Bindy used for? [Compliance](https://www.capterra.com/compliance-software/)[Inspection](https://www.capterra.com/inspection-software/)[Form Builder](https://www.capterra.com/form-builder-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $129 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Bindy?[Manage this product listing](https://www.g2.com/products/bindy/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Bindy 4.9 (16) VS. [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $129 Usage Based, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (16) Ease Of Use 4.7 (313) Value For Money 4.8 (16) Value For Money 4.5 (293) Customer Service 4.8 (15) Customer Service 4.6 (297) ## Bindy alternatives Highest Rated [4.8 (126)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Jolt](https://www.capterra.com/p/146384/Jolt/) [4.6 (314)](https://www.capterra.com/p/146384/Jolt/reviews/) Starting price $89.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146384/Jolt/) [Weever](https://www.capterra.com/p/182309/Forms-Manager/) [4.4 (17)](https://www.capterra.com/p/182309/Forms-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/182309/Forms-Manager/) [FORM OpX](https://www.capterra.com/p/133308/Forms-Automation-Software/) [4.5 (36)](https://www.capterra.com/p/133308/Forms-Automation-Software/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133308/Forms-Automation-Software/) ## FAQs about Bindy Overview ### Which roles and teams benefit most from Bindy? Bindy is most used by operations leaders, regional sales and operations managers, and audit or loss-prevention teams overseeing multi-location execution. Visual merchandising and quality assurance managers use it to verify store standards, while procurement, product, and business development leaders track compliance, inspections, and operational follow-up across sites. Answer based on 15 reviews Overview ### What company size and industries is Bindy built for? Bindy serves multi-unit operations across enterprise, midsize, and small businesses, each representing 33% of reviewers, with Retail leading at 20%. It is intended for Food Service and QSRs, spas, clinics, fitness centers, convenience and fuel, parking, automotive, facilities, property management, hotels, and hospitality. Furniture and Health, Wellness and Fitness each represent 13%. Answer based on 15 reviews Features and Usability ### What are the key features of Bindy? Bindy offers inspection management, audit management, and compliance tracking, plus checklist-based forms, CAPA, and issue management. It also includes workflow automation, approval process control, task scheduling, and alerts/notifications. Reporting tools such as dashboards, real-time analytics, audit trail, and document management support monitoring and recordkeeping. Integrations ### Which third-party tools and platforms does Bindy integrate with? Bindy integrates with 3 third-party platforms: Google Workspace, Microsoft Azure, and Okta. These integrations cover productivity and identity management tools, giving organizations options for access control and account coordination across their existing technology stack. Getting Started and Support ### What training and onboarding options does Bindy offer? Bindy provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference material for self-paced learning and feature review. Getting Started and Support ### What customer support options does Bindy offer? Bindy offers email/help desk, FAQ/forum, knowledge base, and phone support. With no reviewer feedback available on support experiences, there is no verified user sentiment to report about response times, helpfulness, or common frustrations. The listed channels describe the support options currently provided. ## Features AI summary Based on 1,894 Retail Execution reviews Capterra data shows that buyers of audit software rank the following features as their top priorities: - **Audit Trail** (**50%** of reviewers rated this feature as critical) - **Compliance Tracking** (**55%**) - **Compliance Management** (**47%**) Bindy supports all three of the features reviewers rate most important: **Audit Trail**, **Compliance Tracking**, and **Compliance Management**. Together, these capabilities help businesses maintain clear records of audit activity, monitor regulatory requirements more closely, and manage compliance processes with greater consistency, allowing teams to reduce risk and stay prepared for reviews and inspections. Audit Trail 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Compliance Management 4.8 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Mobile Access 4.8 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Inspection Management 4.6 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Customizable Forms 4.6 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Compliance Tracking 4.8 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders Bindy 131 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Address Validation: Verifies and confirms the accuracy of an address - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Assignment Management: Assign issues and tasks based on availability or required skills - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Planning: Create a targeted plan, schedule resources, and determine long-term goals for the audit process - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Brand Management: The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Change Management: Track and monitor efficient handling of all changes/transitions - Checklists: An itemized to do list that can be edited as tasks are completed - Code Enforcement: Ensure all properties are adhering to government and legal codes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions - Configurable Workflow: Configure existing workflows to meet your organization's needs - Convert to PDF: Create, edit, convert to and from PDF files - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Dependency Tracking: Track and manage task relationships and dependencies - Design: Gives users the ability to customize the design of forms (e.g. logo, brand colors, fonts, etc.) - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Failed Inspection Tracking: Track and store information regarding failed inspections - Flows: Track products to determine when they are shipped, in transit, or delivered. - For Field Service: Intended to be used by field service companies - For Retail: For Retail Stores - Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system - Forms Management: Store, manage and track all forms in a centralized location - Franchise Intranet: A central repository to manage branding content across franchisees. - Franchise Operations Management: Track and manage the day-to-day operations of all franchise locations. - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project - Image Capture: Process images and automatically scan for data - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Inspection Checklists: Create checklists and to-do lists that can be marked during inspection - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding - Media Library: Collection of images, videos and other digital content that can be used - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Prioritization: Arrange tasks based on the level of priority or urgency - Procedures: Define and manage instructions that employee need to follow for each type of operation. - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Planning: Organize and schedule projects - Project Templates: Pre-designed project plans that can be customized - Project Tracking: Monitor the progress of projects from start to finish - Project Workflow: Create, manage, or update project workflows. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Quality Control: Ensure that quality requirements and standards are met across production processes - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Tasks: Set the frequency of a task's occurrence - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Report Templates: Sample of reports that could be customized as needed or used as is - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Validation: Ensure the answer provided fits set parameters (numerical, positive number, etc.) - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Single Sign On: Allow users to access multiple services after entering their login credentials once - Spreadsheet View: UI looks like a spreadsheet - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Sub-Task Management: Split and manage tasks into individual components - Support Ticket Management: Allow customers/users to submit support queries and service requests - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Board View: UI looks like task board - Task Editing: Edit task information and all related elements - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - To-Do List: A digital list of items that need to be completed - Updates: If your funding amount ever increases, your firm should be able to provide you with an updated 409a report. - Version Control: Track revisions and updates made to files and navigate between different versions - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (16) 4.6 Based on 16 reviews ## Pricing Value for money 4.8 (16) Free Trial Small and Medium Size, 10-200 Audits per Month $129.00 Usage Based,Per Month Enterprise, 2,000-100,000 Audits per Year $999.00 Usage Based,Per Month Value for money 4.8 (16) 4.8 Based on 16 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Okta](https://www.capterra.com/p/119653/Okta/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (15) 4.8 Based on 15 reviews ## User reviews Overall rating 4.9 Based on 16 reviews Filter by rating 5(14) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JB Jim B. Director of Restaurant Services Food & Beverages ### "Easy switch, should have done it sooner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2026 Bindy has been a solid tool for managing multiple restaurant locations. It gives us one place for audits, tasks and communication, and the team behind it is easy to work with. Pros Bindy made switching easy. Their team handled the setup and imported our existing audit for us, so we were up and running quickly. It gives us one place for store audits and keeps our locations on the same page. The pricing is predictable with no per-seat charges, and their support team has been responsive whenever we needed help. Cons Honestly, our only regret is that we took too long to make the switch. We should have done it sooner. Switched from [Mitti (by SafetyCulture)](https://www.capterra.com/p/141080/iAuditor/) Cost and useability were the reason we switched Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Steven G. Director, Procurement Hospitality ### "Bindy Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2024 We use Bindy to take photos, notes, and gather data at our sites. It has really helped us to be more efficient and to review the data that is collected with other colleagues. We can easily look up locations and data, and analyze the data gathered to develop action plans. Pros Data Collection, ease of use, its very customizable and the ability to use it from my mobile device. Cons There was nothing I didn't like about the Bindy platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 23, 2024 Thank you for your review! We are delighted to hear you appreciate Bindy’s ease of use and ability to customize the platform to suit your workflow. MM Masiuddin M. Operational Audit Manager Commercial Real Estate ### "Operational Audit Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 4, 2024 Good, configuring new forms can be improved. Pros User friendly auditing application for our company. Easy of adding users and configuring different forms for standard audit. Cons When pdf report of audit is generated, 'Yes/No/NA' to audit answer should be visible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 21, 2024 Masiuddin, Thanks for your review. Framing the answer in the inspection PDF in the context of available options, is an interesting idea. It will be discussed with the product team. Thank you for your insights. ND Nelson D. Division Sales and Operations Manager - West Automotive ### "Bindy works" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2024 \[sensitive content hidden\] has been great from the very beginning and slows down when I need him to. Pros I like that we are able to customize the inspections and run various reports. I also like that you can view Inspections side by side. Cons I wish you could narrow a report before running it and not have to insert a filter. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 9, 2024 Thanks for your review. Customization and 27+ reports, graphs, and charts, are essential parts of the Bindy platform. Thank you for your feedback about report filtering. This is done for speed with “sensible defaults”, but we appreciate that some users may want to control the report, the first time around. We will discuss this further with the product group. AS Annie S. Product Manager Health, Wellness and Fitness ### "User friendly and easy to use." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 2, 2024 Offers our business an user friendly platform when auditing our multiple businesses accross Canada Pros The app is user-friendly with a simple interface that makes navigation easy, even for beginners. The features are accessible and intuitive. It’s quick to switch between different sections, making it efficient and enjoyable to use. Cons The report format could be improved, and the variety of report types currently available is quite limited. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 9, 2024 Thanks for your review, and for commenting on the efficiency and ease of use of the app. We spend a lot of time making Bindy intuitive and fast. While we have 27+ built-in reports, including trends, best and worst, summaries and raw data, and countless other charts, graphs, and visualization, we understand that some customers may need to go over and above or generate very specific reports. For those cases, we recommend using the API. This allows you to extract the data from Bindy automatically and load it into an enterprise data warehouse or analytics package where it can be correlated and visualized according to very specific needs. Again, thank you for your review and feedback. CS Carol S. Quality Assurance Restaurants ### "Calibration " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 1, 2024 Very good. Quick responses with links to my questions. Pros Reports, ease of creating a calibration Cons When modifying a submitted calibration, it would be good if new submitted calibration was auto sent to appropriate parties Switched from [FranConnect](https://www.capterra.com/p/79205/FranConnect-Franchise-Software/) Pricing, ease of use, reporting options. Alternatives considered [Ladle](https://www.capterra.com/p/175239/MeazureUp-Audit-Applications/) Reasons for choosing Bindy Price structure was more reasonable with Bindy Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 7, 2024 Thank you for your review. We appreciate the feedback. With regards to updates to an existing calibration, changes are not sent automatically. You can however manually send them using the built-in inspection email function and selecting the applicable recipients from the list of site affiliated users. This gives the sender granular control. Note that user new user comments, including action plan comments, are sent automatically. Again, we appreciate your feedback. KF Kendra F. Manager Health, Wellness and Fitness ### "Most Effective Compliance Platform!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2024 Pros The Bindy platform has been amazing for our company. Bindy makes everything easy, from setting up compliance forms, conducting location visits, and exporting visit data. Everything I need is just a click away. Every time I have a question and reach out to the support team, their response is prompt and thorough. There is nothing more I could ask of a compliance platform. Cons There is nothing. Anything I have had an issue with the Bindy team has helped rectify the issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 7, 2024 Thank you for your review. Your feedback and questions over the years have been very helpful and contributed to product features and new capabilities. We appreciate the partnership and are always available to answer your questions and assist. SM Steve M. Senior Vice President Retail ### "An Invaluable Tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 1, 2024 We have had a very positive experience with the Bindy platform, and with the service and support we have required from time to time. Pros With a network approaching 400 units nationwide, Bindy is an invaluable resource. The archiving of reports, photos, and more provide us the historical data we need to effectively manage and support our Franchisees. Cons My complaint isn't an issue with Bindy, but with the personnel who submit the reports. Inconsistency in the collection of information is a human challenge we are still working to address. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 7, 2024 Thank you for your review. We are noting the challenge posed by human submissions. Many customers now utilize the “Mandatory photos” and/or “Mandatory videos” feature of Bindy to provide photographic evidence that the standard was met. However, there is always the challenge. We appreciate the insight and the partnership. EK Eric K. Vice President of Operations Food & Beverages ### "Bindy is the right compliance tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2024 \[sensitive content hidden\] and the entire team are always willing to assist us in running a successful restaurant company by validating that our systems and protocols are being followed. Pros The ease of the platform itself. They have templates for you to customize to fit your business model. Cons The ability to add items to reviews via email. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 7, 2024 Thank you for your review. Food service is not for the faint of heart! We are delighted to a partner and play a role in validating your systems and protocols. We also appreciate your feedback. SA Safayet A. Loss Prevention Specialist Security and Investigations ### "Goodwill of WNY " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 27, 2024 I use it every month. It is a very useful site for our company. Pros All of the data is organized professionally. Easy to complete my audit. Cons Nothing!! Super easy to navigate and it produces important data. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 7, 2024 Thank you for your review. Ease of use is a critical to us and we are delighted to hear you comment on it. The easier the tool, the better the adoption in the field and the better the results. Getting everyone on board is a big part of every retail execution success story. We really appreciate your feedback. 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