# Bindy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Bindy the right Audit solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10002653/Bindy/reviews --- Bindy 4.9 (15) [View alternatives](https://www.capterra.com/p/10002653/Bindy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Reviews of Bindy Ease of use 4.8 Customer Service 4.8 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CS Carol S. Quality Assurance Restaurants Used the software for: 6-12 months ### "Calibration " October 1, 2024 4.0 Very good. Quick responses with links to my questions. Pros Reports, ease of creating a calibration Cons When modifying a submitted calibration, it would be good if new submitted calibration was auto sent to appropriate parties Alternatives considered [Ladle](https://www.capterra.com/p/175239/MeazureUp-Audit-Applications/) Reason for choosing Bindy Price structure was more reasonable with Bindy Switched from [FranConnect](https://www.capterra.com/p/79205/FranConnect-Franchise-Software/) Pricing, ease of use, reporting options. Review Source Response from Bindy October 7, 2024 Thank you for your review. We appreciate the feedback. With regards to updates to an existing calibration, changes are not sent automatically. You can however manually send them using the built-in inspection email function and selecting the applicable recipients from the list of site affiliated users. This gives the sender granular control. Note that user new user comments, including action plan comments, are sent automatically. Again, we appreciate your feedback. SM Steve M. Senior Vice President Retail Used the software for: 2+ years ### "An Invaluable Tool " October 1, 2024 5.0 We have had a very positive experience with the Bindy platform, and with the service and support we have required from time to time. Pros With a network approaching 400 units nationwide, Bindy is an invaluable resource. The archiving of reports, photos, and more provide us the historical data we need to effectively manage and support our Franchisees. Cons My complaint isn't an issue with Bindy, but with the personnel who submit the reports. Inconsistency in the collection of information is a human challenge we are still working to address. Review Source Response from Bindy October 7, 2024 Thank you for your review. We are noting the challenge posed by human submissions. Many customers now utilize the “Mandatory photos” and/or “Mandatory videos” feature of Bindy to provide photographic evidence that the standard was met. However, there is always the challenge. We appreciate the insight and the partnership. KF Kendra F. Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Most Effective Compliance Platform!" October 1, 2024 5.0 Pros The Bindy platform has been amazing for our company. Bindy makes everything easy, from setting up compliance forms, conducting location visits, and exporting visit data. Everything I need is just a click away. Every time I have a question and reach out to the support team, their response is prompt and thorough. There is nothing more I could ask of a compliance platform. Cons There is nothing. Anything I have had an issue with the Bindy team has helped rectify the issue. Review Source Response from Bindy October 7, 2024 Thank you for your review. Your feedback and questions over the years have been very helpful and contributed to product features and new capabilities. We appreciate the partnership and are always available to answer your questions and assist. MM Masiuddin M. Operational Audit Manager Commercial Real Estate Used the software for: 2+ years ### "Operational Audit Manager" October 4, 2024 5.0 Good, configuring new forms can be improved. Pros User friendly auditing application for our company. Easy of adding users and configuring different forms for standard audit. Cons When pdf report of audit is generated, 'Yes/No/NA' to audit answer should be visible. Review Source Response from Bindy October 21, 2024 Masiuddin, Thanks for your review. Framing the answer in the inspection PDF in the context of available options, is an interesting idea. It will be discussed with the product team. Thank you for your insights. ND Nelson D. Division Sales and Operations Manager - West Automotive Used the software for: 1-2 years ### "Bindy works" October 2, 2024 5.0 \[sensitive content hidden\] has been great from the very beginning and slows down when I need him to. Pros I like that we are able to customize the inspections and run various reports. I also like that you can view Inspections side by side. Cons I wish you could narrow a report before running it and not have to insert a filter. Review Source Response from Bindy October 9, 2024 Thanks for your review. Customization and 27+ reports, graphs, and charts, are essential parts of the Bindy platform. Thank you for your feedback about report filtering. This is done for speed with “sensible defaults”, but we appreciate that some users may want to control the report, the first time around. We will discuss this further with the product group. EK Eric K. Vice President of Operations Food & Beverages Used the software for: 2+ years ### "Bindy is the right compliance tool" September 30, 2024 5.0 \[sensitive content hidden\] and the entire team are always willing to assist us in running a successful restaurant company by validating that our systems and protocols are being followed. Pros The ease of the platform itself. They have templates for you to customize to fit your business model. Cons The ability to add items to reviews via email. Review Source Response from Bindy October 7, 2024 Thank you for your review. Food service is not for the faint of heart! We are delighted to a partner and play a role in validating your systems and protocols. We also appreciate your feedback. SG Steven G. Director, Procurement Hospitality Used the software for: 1-2 years ### "Bindy Review" October 9, 2024 5.0 We use Bindy to take photos, notes, and gather data at our sites. It has really helped us to be more efficient and to review the data that is collected with other colleagues. We can easily look up locations and data, and analyze the data gathered to develop action plans. Pros Data Collection, ease of use, its very customizable and the ability to use it from my mobile device. Cons There was nothing I didn't like about the Bindy platform. Review Source Response from Bindy October 23, 2024 Thank you for your review! We are delighted to hear you appreciate Bindy’s ease of use and ability to customize the platform to suit your workflow. AS Annie S. Product Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "User friendly and easy to use." October 2, 2024 5.0 Offers our business an user friendly platform when auditing our multiple businesses accross Canada Pros The app is user-friendly with a simple interface that makes navigation easy, even for beginners. The features are accessible and intuitive. It’s quick to switch between different sections, making it efficient and enjoyable to use. Cons The report format could be improved, and the variety of report types currently available is quite limited. Review Source Response from Bindy October 9, 2024 Thanks for your review, and for commenting on the efficiency and ease of use of the app. We spend a lot of time making Bindy intuitive and fast. While we have 27+ built-in reports, including trends, best and worst, summaries and raw data, and countless other charts, graphs, and visualization, we understand that some customers may need to go over and above or generate very specific reports. For those cases, we recommend using the API. This allows you to extract the data from Bindy automatically and load it into an enterprise data warehouse or analytics package where it can be correlated and visualized according to very specific needs. Again, thank you for your review and feedback. SA Safayet A. Loss Prevention Specialist Security and Investigations Used the software for: 1-2 years ### "Goodwill of WNY " September 27, 2024 5.0 I use it every month. It is a very useful site for our company. Pros All of the data is organized professionally. Easy to complete my audit. Cons Nothing!! Super easy to navigate and it produces important data. Review Source Response from Bindy October 7, 2024 Thank you for your review. Ease of use is a critical to us and we are delighted to hear you comment on it. The easier the tool, the better the adoption in the field and the better the results. Getting everyone on board is a big part of every retail execution success story. We really appreciate your feedback. SM Sean M. Sr. Director of Business Development Furniture Used the software for: 1-2 years ### "Multi-Store Business Succeeding with Bindy" December 19, 2023 5.0 Bindy certainly enables us to manage a large and complex environment with shift priorities. Everything we need for data-driven decisions is at hand. It's a great tool to make our experience better. Pros Bindy is easy to use as an Admin and for end users. Setting up compliance and forms is straightforward. The online data-base of inspections is important for QA in our business. Cons Bindy is a very solid product and we are please to have it in our ecosystem. Review Source Response from Bindy December 20, 2023 Thank you for your review Sean! We're happy to hear that Bindy has had a positive impact on your business! It's great to know that you have everything you need to make data-driven decisions with Bindy and appreciate the ease of use and ease of setup. TH Thierry H. Program Manager Officer Supermarkets Used the software for: 2+ years ### "Un outil qui nous permet d'augmenter l'excellence opérationnelle de notre réseau de magasins" April 24, 2023 5.0 Nous utilisons Bindy depuis 2016 et apprécions les développements faits tout au long de ces années pour rendre l'outil toujours plus efficace. Le support est également à souligner. Pros L'outil permet une autonomie complète de ses administrateurs. Les formulaires sont créés facilement et sont paramétrables pour ne cibler que certains profils ou pour s'activer et se désactiver à une date précise. Bindy propose de nombreux rapports permettant une analyse et facilitant la prise de décisions. Le rapport qualité/prix est excellent en comparaison d'outils similaires. Le support est très présent et très réactif. Cons Notre entreprise utilise exclusivement les outils 'Google Suite' et l'outil Bindy utilise largement MS Excel demandant quelques manipulations à l'administrateur lors des chargements de masse ou lors de la génération de rapports. Cet inconvénient est cependant invisible pour l'utilisateur. L'utilisation de l'outil est possible offline, mais demande une manipulation (trop) complexe pour l'utilisateur. Review Source Response from Bindy April 25, 2023 Thank you for your review Thierry. We appreciate the feedback and insights. JJ Jerry J. Director Religious Institutions Used the software for: 2+ years ### "Bindy - Great and Always Improving!" May 8, 2023 4.0 We love Bindy and it would be difficult to continue our organizational growth and improvement without it. Pros Easy to use interface, more features all the time. Great tech support. Cons The roles and permissions do not match our business model. Review Source Response from Bindy May 11, 2023 Thank you for your review Jerry and your comments about Bindy being easy to use and continually improving. Regarding roles and permissions, did you know that roles can be renamed and permissions can be set at the form level (which gives you complete workflow control)? Kindly reach out to Support and they will gladly jump on a call to point you in the right direction. Thanks again. JW Jeff W. Managing Director of Visual Merchandising Furniture Used the software for: 2+ years ### "Great Auditing Tool for our Company" December 28, 2023 5.0 Pros Ease of use to start and continue an audit. Improvements on saving audits mid session. Ease of updating users and adding users to multiple locations via Forms. Cons Wish audit/form creation was more drag and drop, versus having to go into each question and change the question number order Review Source Response from Bindy January 2, 2024 Thank for your review and drag and drop suggestion (we have passed this on to the product group). We are glad you appreciate the ease of use of audits and the ability to add users to multiple locations. LO Lisa O. Senior Vice President Retail Used the software for: 1-2 years ### "My Bindy Experience" December 11, 2023 5.0 Great- It is a complex system that offers many business solutions- yet easy to use. The team a Bindy is helpful and takes pride in their work. It has been obvious in my interactions that they want me to use the system and be happy with it. Pros It is intuitive- I am not a "read the manual" type of person- I like that next steps are logical. Cons Setting up forms and permissions can be overwhelming and I still don't feel that I have that right Review Source Response from Bindy December 19, 2023 Bindy is a versatile system that supports a near infinite number of workflows. We are very glad you find it intuitive and easy to use. With regards to form permissions, feel free to reach out to Support. We will happily vet them and provide tips for the most optimal setup. cW curtis W. VP Operations Eastern Canada / Central Operations Retail Used the software for: 6-12 months ### "New User " January 27, 2023 5.0 in my infancy but so far looks like it will do the job for now as we grow we may need something that has the ability to do what we need Pros the ability to look at national numbers Cons that it cannot tie a score to a risk level example 85 points or higher low risk 70-84 points medium risk below 70 high risk Reason for choosing Bindy we bought a company that had it and implemented it in all our other locations Review Source Response from Bindy December 20, 2023 We liked your suggestion so much, we built it! You can now define and tie a risk level (or other customer-defined classification) to a score automatically. Thank you for the insight. 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