# Sobriety Hub Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Sobriety Hub Software - reviews, pricing plans, popular comparisons to other Mental Health products and more. Source: https://www.capterra.com/p/10002753/Sobriety-Hub --- # Sobriety Hub Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Sobriety Hub ## What is Sobriety Hub? If you operate a recovery housing business, Sobriety Hub Software is made for you. Sobriety Hub is an end-to-end operations management solution for running a sober living business of any size. From 10 beds organization to 450+ beds organization, Sobriety Hub supports over 1,000 recovery homes at every scale. The software helps you - collect payments from residents - track resident recovery outcomes - collect applications - record intake documents Through working with hundreds of sober homes over the years, we have constantly added features that meet the specific needs of sober living owners and executive directors. Sobriety Hub Software represents a cumulative advantage for sober living owners. ## What is Sobriety Hub used for? [Mental Health](https://www.capterra.com/mental-health-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $75 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sobriety Hub?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sobrietyhub.com&name=Sobriety Hub) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sobriety Hub 5.0 (10) VS. [4.7 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/) Starting Price $75 Per User, Per Month Starting Price $49.95 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (10) Ease Of Use 4.6 (851) Value For Money 5.0 (10) Value For Money 4.7 (779) Customer Service 5.0 (10) Customer Service 4.9 (756) ## Sobriety Hub alternatives [4.4 (1,030)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month [4.6 (2,823)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month [4.1 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Starting price Contact vendor for pricing [4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) Starting price $58.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/10002753/Sobriety-Hub/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Document Management 5.0 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Reporting & Statistics 4.9 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Electronic Signature 5.0 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Digitally sign online documents Role-Based Permissions 5.0 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Set & manage permission levels based on user roles and restrict access to only authorized individuals Activity Dashboard 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Employee Management 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Sobriety Hub 8 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Schedule appointments via a calendar Store, manage, and track all electronic documents in a centralized location Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Access software remotely via mobile devices Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Get Advice We can help you find the software with the features you need. Features 4.8 (10) 4.8 Based on 10 reviews ## Pricing Value for money 5.0 (10) Full User $75.00 Per User,Per Month Client Manager $25.00 Per User,Per Month Onboarding $250.00 Flat Rate,One Time Value for money 5.0 (10) 5.0 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (10) 5.0 Based on 10 reviews ## User reviews Overall rating 5.0 Based on 10 reviews Filter by rating 5(10) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LAURA I. Director of Operations Non-Profit Organization Management ### "Transitioned from One Step" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2026 We recently transitioned from One Step to Sobriety Hub, and overall, the experience has been very positive. The migration process itself was a bit clunky, as it required manually moving each resident into the new system. That said, once everything was set up, the platform has been incredibly easy to use. Creating forms is straightforward and efficient, which has made a noticeable difference in our day-to-day operations. One of the biggest improvements has been the resident experience. Our residents are much happier with the new system and how it functions compared to what we were using before. One limitation we experienced with One Step was the requirement for house leads to maintain a separate email address from their primary account in order to access the administrative side of the system. This created unnecessary complexity and confusion. Sobriety Hub has eliminated that issue by allowing a single user to have both client-side and administrative access under one email, which is a much more practical and user-friendly approach. Sobriety Hub is actively and consistently updating their system, and it’s clear they are responsive to user needs. I’m optimistic and excited to see how those improvements continue to evolve. Overall, Sobriety Hub has been a strong move for our organization, and I would recommend it to others looking for a more user-friendly and resident-centered platform. Pros What we like most about Sobriety Hub is how well the entire system works as a whole. It’s a significant improvement over One Step in nearly every area. From the client experience to form management, everything is more intuitive and easier to use. The platform is user-friendly for both staff and residents, which has made adoption much smoother across the board. The form creation and management process is simple and efficient, and the overall transparency within the system has been a major benefit. We’ve also really appreciated the online application process. It’s streamlined, accessible, and has improved how we onboard new residents. Overall, Sobriety Hub just functions better across the board, and that consistency has made a meaningful difference in our day-to-day operations. Cons The only real limitation I’ve noticed so far is with invoicing customization. Currently, there isn’t much flexibility when it comes to setting up recurring invoices for specific date ranges. For example, if I want to create a recurring invoice that covers the first through the last day of the month, I’m not able to schedule it to automatically send out a set number of days in advance of that billing period. The invoicing system itself functions well, and overall, our residents have had a positive experience using it. The only consistent feedback on their end is that they do miss not having to pay processing fees. We do appreciate having the option to pass those fees on to residents who choose to pay online, however, and for our little agency, every dollar counts. Switched from [One Step](https://www.capterra.com/p/195924/One-Step-Software/) One Step wasn't meeting the needs of our agency. They told me numerous times that they didn't have any plans on their roadmap to resolve some of the more critical issues that we were experiencing. It was also significantly more expensive than Sobriety Hub. Alternatives considered [BehaveHealth Platform](https://www.capterra.com/p/197701/BehaveHealth-Platform/) Reasons for choosing Sobriety Hub It met our needs better than the other product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DK Dara K. Co-owner and intake coordinator Mental Health Care ### "One Day at a Time Recovery LOVES using Sobriety Hub!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2026 Before opening my own sober living, I worked as a house manager and used One Step, Behave Health, and Ritten. One Step was user-friendly but limited. Behave had a ton of features we never touched because they were built for treatment centers, not sober living. When I started my own program, I chose Sobriety Hub because it's purpose-built for recovery housing — nothing extra, nothing missing. The application form alone saves hours of phone screening every week. Residents fill it out online, it populates their profile automatically, and I can decide whether to move forward before I ever pick up the phone. The outcome data reporting is also a huge deal — being able to show referral partners actual evidence of how your program is performing gives you so much credibility. The team is transparent, pricing is straightforward, and onboarding was hands-on. If you run a sober living house, this is the software that actually fits. Pros Affordable, decent pricing with features that are actually relevant. Customer support is always friendly and helpful! Ease of use and navigation is very easy. Updates with residents being able to have their own app which serves as a motivator and helps them track. Cons With some recent updates the only thing that has changed was the access house managers had to incoming residents. Other than that everything about Sobriety Hub is amazing! Alternatives considered [One Step](https://www.capterra.com/p/195924/One-Step-Software/) [BehaveHealth Platform](https://www.capterra.com/p/197701/BehaveHealth-Platform/) Reasons for choosing Sobriety Hub Customer service took their time answering questions through virtual meetings, text, emails and phone calls while we we're considering other sofware without being preassured, they we're understanding and made me feel they truly wanted me to find the best fit for our program and encouraged me to explore other softwares! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Kevin H. Owner Real Estate ### "Sobriety Hub Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2026 We run PNW Uplift — four sober living houses as a family operation. Before Sobriety Hub we were doing everything with pen and paper and spreadsheets, including tracking maintenance requests in a personal Google Sheet. Sobriety Hub centralized everything for us — resident tracking, payments, forms, messaging, all in one place. The resident app is great because our residents can self-report meetings, chores, and check-ins without us having to chase them down. The interface is straightforward and user friendly. We also liked that you can pass processing fees to residents instead of eating them yourself. Their team built our forms and onboarded us personally. If you're running a family operation and trying to get organized, this is the tool. Pros Top notch customer service, a company that listens to its customers, friendly and fantastic staff, ease of use for efficient workflow. Cons Being a fairly new company, there are a few quirks to the system, but the team listens to the customer's need and is always looking to improve their product. Switched from [One Step](https://www.capterra.com/p/195924/One-Step-Software/) The One Step Software did not deliver as advertised. They were more interested in selling their product to us, than keeping us as a customer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Roses L. Volunteer Health, Wellness and Fitness ### "Organizational Game-changer " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2026 We're a small sober living nonprofit serving Native American women in Flagstaff, and Sobriety Hub has been a game-changer for our organization. We tried One Step first and it was honestly defeating — too many irrelevant fields, information not going where it should, and it just wasn't built for what we do. Sobriety Hub is the opposite. The form builder lets us set up conditional logic (like asking tribal affiliation only when relevant), the tagging system helps us track referral sources like recovery court and mental health court for grant reporting, and the role-based permissions let our board members each have the right level of access. Our stuff was an absolute mess before this, and now we actually have real organization. The resident app, group chat, payment portal — it all just works. \[sensitive content hidden\] and the team have been incredibly hands-on with onboarding too. Pros Ease of use, clean user interface, sleek intuitive design, mobile site clean/clear, fast response from staff Cons Not as many customization options, but most issues can be solved with tags. Would like sending invoices to a third party a bit more straight forward than changing customer name Switched from [One Step](https://www.capterra.com/p/195924/One-Step-Software/) Overly confusing, too many options, clunky UI Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KR Kate R. Owner Operator Mental Health Care ### "Finally a Platform Built for Sober Living Operators" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2026 Switched to Sobriety Hub from One Step and glad I did. The platform is built specifically for sober living operators, not adapted from something else. Resident profiles, UA and event logging, forms built for you during onboarding, and payment tracking all in one place. Pricing is straightforward per user, no per-bed fees. The support team is responsive and actually helpful. If you are on One Step and wondering if there is a better fit, there is. Pros What stands out most about Sobriety Hub is that it’s actually built for sober living—not adapted from something else. Everything you need is in one place (resident profiles, UA/event tracking, forms, payments), which makes day-to-day operations way more efficient. Cons Although I've only been using Sobriety Hub for a few months, there isnt much that I dont like about it so far. Switched from [One Step](https://www.capterra.com/p/195924/One-Step-Software/) One Step was very Outdated and thier customer service was very deceiptful Alternatives considered [BehaveHealth Platform](https://www.capterra.com/p/197701/BehaveHealth-Platform/) Reasons for choosing Sobriety Hub Sobriety Hub has a clean interface and is modern, well-designed, and very user-friendly, making it easy to navigate and manage everything efficiently. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jake S. Owner Legal Services ### "THE BEST SERVICE FOR ALL SOBER LIVING HOUSES AND FACILITIES!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 15, 2024 10 out of 10 .... This has done so much for my mental health in so many ways it has also made service at my 11 houses elevate to a place of stability and order. This is exactly what I wanted and needed while searching for this type of service. This will let me expand and serve more recovering addicts with confidence and peace. Pros Sobriety Hub has literally changed the game for me and my business. The software is smooth and easy to navigate. The Sobriety Hub team is very fast to respond as well as open to helping you design your personal applications and other documents you may need. Its motivated me to become better and has allowed me to free up personal time for me and my family. BEST service period! Cons Honestly still have yet found anything negative using Sobriety Hub Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NG Nicole G. Director of Operations Hospital & Health Care ### "Director of Operations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 23, 2024 I have enjoyed my experience with SH thus far and will continue to use and suggest it to others. It's a great program and I'm happy to give feedback on future improvements. Pros Very user friendly and emendable to my needs for the housing structure I have. Cons I can not really day I have any cons at this time. At some point being able to see an edit history would be awesome. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DA Devon A. Owner Non-Profit Organization Management ### "Best choice ever" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 19, 2023 \[sensitive content hidden\] really takes customer service seriously Pros Love how easy it is to use.\[sensitive content hidden\] of sobriety hub go above and beyond. They make customer service a priority! Cons I dont have anything negative to say at the moment Switched from [Avail](https://www.capterra.com/p/181119/Avail/) It was not the product o needed Reasons for choosing Sobriety Hub I see the value in it. Sobriety hub has the flexibility to customize that I desire Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS Dawn S. Executive Director Non-Profit Organization Management ### "Best ever!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 14, 2023 Thus far it has been great and I believe we will be using this program for a long time Pros It would be extremely challenging to pick one feature. We have five houses with a total of 38 residents and this program was exactly what I'd been looking for. it easily tracks and stores all information we need to be finally a paperless organization. Thanks so much Sobriety Hub!!!!!!!!!!!!!!!!!!! Cons Honestly nothing. I met \[sensitive content hidden\] when they were just starting in fact I believe we were one of their first clients. They are always available to discuss new ideas and open to meeting needs of there costumers Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Adam M. Director Individual & Family Services ### "SobrietyHub is better than the rest" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 7, 2023 I was pretty cynical around these apps until I found this one. I have found that most of these apps charge an egregious amount of money for things that really anyone can access on their own for free. The determining factor for me was cost. The cost of this app is significantly less, while not sacrificing on quality and features. Customer support with \[SENSITIVE CONTENT\] has been a 10/10 experience and the team coding the project are unbelievable. I couldn’t recommend them enough. Pros My favorite aspect of SobrietyHub is the streamlined ease of use in comparison to many other apps that I have tried. SobrietyHub checks every box without going overboard. SobrietyHub makes organization easy, and the price is better than any other competitor that I have found. Cons I don’t think there is anything that “I don’t like” about the software. Like every other sober living software that I tried, some of the features I simply don’t use. While they may be useful to some, I’m sure all the features won’t be used. Reasons for choosing Sobriety Hub I decided to stay with sobriety hub for a few reasons. First, like I mentioned the cost was quite a bit less than the competition. Second, \[SENSITIVE CONTENT\] and the team of coders have expressed timelines on new features and haven’t missed a single one. When they say they are going to do something, they do it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)