# Turbotax Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Turbotax the right Tax Preparation solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10002787/Turbotax/reviews --- Turbotax 4.6 (11) [View alternatives](https://www.capterra.com/p/10002787/Turbotax/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Turbotax Ease of use 4.7 Customer Service 4.4 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CJ Chris J. IT Services Admin Information Technology and Services Used the software for: 2+ years ### "TurboTax doesn't seem to lack anything, but price always seems higher than competition." December 27, 2023 5.0 It has been a good experienced with Turbotax, and one that I completely feel comfortable with in tackling any tax issues. Pros It has all that I need to meet my tax needs as an LLC. Cons The price of it seems higher than other products, and their support was available when needed, but it took several attempts to remedy a situation. Review Source MT Martin T. CBT Development Computer Software Used the software for: 2+ years ### "Turbo Tax Free" March 17, 2025 5.0 I have used the product for many years. I don't recall any major (or even a minor) issue. Pros The free version is actually free. Prior year data available and imported. Cons I use the free version and they frequently push help when its not asked for. Review Source MH Megan H. Owner Individual & Family Services Used the software for: 2+ years ### "What if TurboTax actually worked for my business?" June 22, 2024 2.0 TurboTax has gotten worse over the last 3 years. They offer you all these additional programs that will assist me with preparing my taxes and insured the highest refund, and audit assistant, but when you need to use any of those extra services that you pay for every year they are not available for you to use. Also if I can't use the services because of them not being available, they refuse to refund my money for the unused services. Pros The other products that Intuit offers. Because TurboTax has so many flaws and glitches that need to updated. Cons I disliked the document storage, the accuracy of the product, and the experts that can never answer the questions that I have or are never available to assist me with my returns. Alternatives considered [TaxAct Business](https://www.capterra.com/p/186938/TaxAct-Business/) Reason for choosing Turbotax Because I didn't have time this year to learn a new program. But I have already began to do research to find a better product for my next years returns. Review Source TS Tim S. Pastor Religious Institutions Used the software for: 2+ years ### "Turbotax Saves You from a lot of headaches and preserves your wallet." January 29, 2023 5.0 Very satisfied and glad to still be able to complete annual tax reporting independent of contracted services. Pros The automation, report production and data storage for recall all contribute to an invaluable product come annual tax time. Cons Some new monetary systems, such as cryptocurrency and public stocks, are not yet fully and clearly integrated into Turbo Tax for input and reporting purposes. Some of the confusion is due to the alternate currency platforms not producing the mandatory forms for integration. Review Source AM Anthony M. Owner Architecture & Planning Used the software for: 2+ years ### "Small business must" September 24, 2023 5.0 Great Pros They protect you in case of an audit and keep track of last years documents for you Cons That they dont have a recite log for tracking expenses all year long Reason for choosing Turbotax I've just used it for years and they always have been simple to use and very helpful Review Source EA Eric A. Teacher Education Management Used the software for: 2+ years ### "Turbotax takes tax prep title" February 10, 2023 5.0 Turbotax takes stress out of tax time. It autofills all the admin data from previous year and stays up to date on tax law modifications. The interface is easy to read and inputting data is a breeze. Pros Turbotax is a very intuitive for almost all tax situations. I use the Premier version for federal and state, which provides excellent step by step guidance on investments beyond the deluxe version. Very thorough and solid customer support and help section. Cons If you order the DVD one year and the download the next, the accounts are different and won't share data. Review Source RS Rachel S. Researcher E-Learning Used the software for: 1-2 years ### "TurboTax, Taxes made easy." September 25, 2023 4.0 Overall, I plan on continuing to use Turbotax for doing my taxes. Their interface is great and easy to use. Much easier than other software I have used. Taxes can be a headache, but Turbotax helps alleviate the stress. Pros Taxes can be difficult, but Turbotax makes them easy. It has a great interface and walks you through everything that needs to be done in a simple, easy to follow manner. Cons There isn't really a ton about Turbotax that was a problem. It works well for it's needs, but mine may be simpler than most, so I can't attest to some of the more complicated aspects of the software. Review Source TS Travis S. Cashier Retail Used the software for: 2+ years ### "TurboTax review " February 21, 2023 5.0 A complete bliss I would highly recommend it to everyone Pros How easy it was to file my own taxes accurately Cons I find nothing wrong with this software everything was perfect Review Source AM Alexander M. Repair technician Biotechnology Used the software for: 2+ years ### "Turbotax is the easiest way to get your taxes done" October 31, 2023 5.0 Pros I use turbotax every year for my taxes. It is as simple as can be and gets easier every year with new features like taking a picture of your w-2s and other forms. Also having previous years information available to get a quicker start each year is great. Cons I hate that they tend to be a little pushy with trying to get you to upgrade to higher services you dont need. Review Source SC Sarah C. RN Hospital & Health Care Used the software for: 2+ years ### "TurboTax saves you money " February 14, 2023 5.0 Pros Turbo tax is an easy tax program thats simple enough even for a novice. The user simply inputs information and answers easy to understand questions and the program does the work. Cons There is nothing I dislike about this program. Review Source BF Ben F. Owner/photographer Real Estate Used the software for: 2+ years ### "Makes filing taxes easy" March 23, 2023 5.0 Overall I’m incredibly happy with turbo tax. Pros I love how detail oriented turbo tax is. It asks all the right questions to ensure I get the most back in my refund. Cons I have no complaints about turbo tax. I’ve used it every year for taxes without issues. Review Source Similar Products Featured ## Related categories [Tax Preparation](https://www.capterra.com/tax-preparation-software/)