# Column Case Management Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Column Case Management Software - reviews, pricing plans, popular comparisons to other Investigation Management products and more. Source: https://www.capterra.com/p/100028/Column-Case-Management/alternatives --- # Column Case Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Column Case Management ## What is Column Case Management? Column has been a vendor of investigative and process case management for over 7 years. We have implemented hundreds of applications. We have redesigned the latest version of Column Case Management to have 90% of investigative best practices out of the box. The application is now designed for configurations making it easier to maintain and change for our clients. Top features are link analysis, file management, visually pleasing and intuitive user screens, and a strong reporting engine. ## What is Column Case Management used for? [Law Enforcement](https://www.capterra.com/law-enforcement-software/)[Legal Case Management](https://www.capterra.com/legal-case-management-software/)[Investigation Management](https://www.capterra.com/investigation-management-software/) Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $20000 Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Column Case Management alternatives Highest Rated [4.7 (125)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (285)](https://www.capterra.com/p/140815/Filevine/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (269)](https://www.capterra.com/p/142299/Logikcull/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (79)](https://www.capterra.com/p/147599/Resolver/reviews/) Starting price $10000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Audit Trail A record of all activities within the system, including user access, changes made, etc. Column Case Management 31 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Track and manage adherence to policies for any service, product, process, or supplier Manage, organize, and store contact information Integration with court management software systems Protect and secure the crime scene, logging personnel, and process evidence Database of criminal records Customize contracts and forms to collect specific information Ability to handle large datasets Graphical representation of data Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Administration and control of evidence related to investigations/cases Formal report compiled by onsite personnel Manage and track all disruptions and incidents Track and visualize the location of incidents Investigate incidents of misconduct attributed to officers Oversee people and resources to carry out an investigation Observe and track the demand, usage, progress or quality of a system, product, or user Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Initiate collection and analysis of known risks Search and filter data across systems to locate required information by entering keywords or certain criteria Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Collect and record basic information related to suspects Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 4.3 (3) Free Trial Basic $20,000 Per Year Value for money 4.3 (3) 4.3 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (3) 4.3 Based on 3 reviews ## User reviews Overall rating 4.3 Based on 3 reviews Filter by rating 5(1) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Recovery Manager Insurance ### "Case Management Implementation" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 14, 2019 Pros The software helps us prioritize and manage various problems we have in our organization. The software has been implemented on the AR framework and integrates with BMC/Remedy to automatically create a case record for us to complete our investigation. Our investigation includes storing documentation and adding data to better quantify the issue. Cons Support in a large corporate environment--with different security, processes, and architecture--proves to be difficult. That said, Column IT appears to be receptive and committed to obtaining feedback and bettering their overall processes. Reasons for choosing Column Case Management Integration with Remedy/BMC was straight forward and made case record creation simple. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW John W. NSS Information Technology and Services ### "Overall usability and satisfaction" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 28, 2019 We use this application for our Non-IT Help Desks. Basically, if you're not the IT shop, you're using Column Case Management. It is the best suited application for this scenario. Many want to go the route of ITSM suite for this, but it's not optimal. ITSM suites align IT services with lines of business, which limits its use when only being used with a line of business. Pros This application is extremely robust. There's not much it can't do. Not to mention, if it can't do it OOTB, it can be customized (albeit at a cost) to do what you need it to. But, having said that, i think the biggest advantage Column has against most (if not all) of their competitors, is the use of Float/Concurrent licenses. this brings the overall yearly maintenance costs drastically down, as compared to their competition. Cons The customization aspect get get very pricey. Although I believe in later versions of the application, upgrades don't take additional customizations, in our situation currently, it will cost us additional money for us to upgrade so the same customizations remain in the latest version. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CG Cheryl G. Office Manager/Administrator Law Enforcement ### "Column Case Investigative Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 23, 2019 The Column Case Management System is perfect to manage an investigation from start to finish. Anything related to an investigation is saved in Column. We don't even keep hard copies once the documents are saved in Column. The Journal entries tell the story of the investigation. We did a customization to request and generate subpoenas right from Column. What a time saver and once again, very user friendly. Pros Very user friendly. It is very easy for the investigators and auditors to keep track of everything that has been assigned to them and at any given time they can see just where things are at on a specific investigation. Cons At this time there is really nothing that I can say. 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