--- title: "Fera Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Fera Software - reviews, pricing plans, popular comparisons to other Review Management products and more." source_url: "https://www.capterra.com/p/10002806/Fera/" page_type: "product" language: "en" --- # Fera Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Fera ## What is Fera? Fera is the perfect tool for turning customer feedback into powerful social proof! Whether you're on Shopify or Wix, Fera helps you easily collect, display, and grow authentic reviews, to build trust and boost sales. What’s more, you can import reviews from platforms like Google, Facebook, and Etsy — showing all your best feedback in one place. With an automated review request system, collecting reviews is effortless, helping you grow your store’s credibility on autopilot. ## What is Fera used for? [Review Management](https://www.capterra.com/review-management-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $7 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Fera?[Manage this product listing](https://www.g2.com/products/fera/claim_requests/new?auto=true) ## Fera Overview Updated September 2026 AI summary Fera offers small businesses tools to manage and enhance their online reputation through review management and monitoring. It enables users to request, monitor, and respond to reviews across multiple channels, manage negative feedback, and display review badges. Delivered via cloud and web-based platforms, Fera supports campaign management and provides a centralized dashboard for tracking reputation activities. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Fera 4.8 (18) VS. [4.9 (236)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting Price $7 Per Feature, Per Month Starting Price $19 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (18) Ease Of Use 4.8 (155) Value For Money 4.4 (18) Value For Money 4.6 (148) Customer Service 4.9 (17) Customer Service 4.8 (147) ## Fera alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.9 (82)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [TrueReview](https://www.capterra.com/p/210085/TrueReview/) [5.0 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210085/TrueReview/) [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,206)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) [View all alternatives](https://www.capterra.com/p/10002806/Fera/alternatives/) ## FAQs about Fera Overview ### Which roles and teams benefit most from Fera? Fera is most used by business owners, founders, and e-commerce leaders who need to build shopper trust and increase conversions with reviews, social proof, and upsell tools. Creative entrepreneurs, managers, and directors use it to strengthen product credibility, while technical teams support store integration and on-site performance. Answer based on 18 reviews Overview ### What company size and industries is Fera built for? Fera is built for small retail businesses, with 100% of reviewers from small companies and 39% in Retail. It also serves Furniture and Textiles businesses, each representing 11% of reviewers. Its core fit is ecommerce stores on Shopify, Wix, BigCartel, BigCommerce, and Magento for review management. Answer based on 18 reviews Features and Usability ### What are the key features of Fera? Fera offers ratings and reviews management, review requests, review monitoring, and response management for collecting and handling customer feedback. It also includes widgets, review badges, website integration, and social media integration, plus reporting and statistics, alerts and notifications, customizable branding, templates, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Fera starts at $9/month for the Startup plan, or $7/month billed yearly, with a free version and free trial available. Startup includes up to 100 order reviews monthly, 2 admin users, and basic customization. Small costs $29/month ($19 yearly), and Medium costs $99/month ($69 yearly). Integrations ### Which third-party tools and platforms does Fera integrate with? Fera integrates with Shopify, Shopify Plus, Shopify POS, Wix, Wix Studio, BigCommerce, and Zapier, plus marketing and support tools like Klaviyo, Omnisend, Gorgias, Slack, and Trustpilot. It also connects with AfterShip, GemPages, PageFly, MESA, Smile.io, Vajro, and CWILL Order Tracking. Getting Started and Support ### What training and onboarding options does Fera offer? Fera provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for learning features and setup steps. Getting Started and Support ### What customer support options does Fera offer? Fera provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available to describe support quality, response times, or common issues, so the listed channels are the only confirmed details about customer support. ## Features AI summary Based on 2,212 Review Management reviews Capterra data shows that buyers of review management software rank the following features as their top priorities: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) Fera supports all three of the features reviewers value most: **Review Request**, **Feedback Management**, and **Review Monitoring**. Together, these capabilities help businesses collect more customer reviews, manage incoming feedback in one place, and keep track of review activity across channels, allowing teams to respond faster and make better decisions about customer experience. Review Request 4.5 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers Review Monitoring 4.5 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Negative Feedback Management 3.8 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Review Notification 4.7 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Notifies a business when a review is left Response Management 4.6 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Planning and managing of resources and procedures to mitigate the impact of events and incidents Review Badge Management 4.0 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Allows businesses to manage badges from review websites. Fera 34 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Negative Feedback Management: Identify, track, and respond to negative feedback - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Ratings/Reviews: Ratings/Reviews - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Badge Management: Allows businesses to manage badges from review websites. - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Website Integration: Seamlessly integrates with 3rd party websites - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Features 4.4 (18) 4.4 Based on 18 reviews ## Pricing Value for money 4.4 (18) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10002806/Fera/pricing/) Startup $7.00 Per Feature,Per Month It includes: - 100 order reviews / mo - 2 admin users - up to 100 photos/videos - basic customization Small $29.00 Per Feature,Per Month It includes: - 1,000 order reviews / mo - 3 admin users - up to 1K photos/videos - intermediate customization Medium $99.00 Per Feature,Per Month It includes: - 10k order reviews / mo - 5 admin users - up to 10K photos/videos - advanced customization Value for money 4.4 (18) 4.4 Based on 18 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[ Omnisend](https://www.capterra.com/p/153508/Omnisend/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[ AfterShip](https://www.capterra.com/p/178663/AfterShip/) ## Support, customer service and training options Customer Service 4.9 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (17) 4.9 Based on 17 reviews ## User reviews Overall rating 4.8 Based on 18 reviews Filter by rating 5(15) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent PL Prada L. Manager Retail ### "Its better than most" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 8, 2026 It's good but don't integrate well with bigcommerce store. It also became harder to use the placement selector what is a big let down and make it feel the app had a downgrade Pros Good customers support. The support is helpful and responsive they make sure to resolve problem and are generous Cons Lack of updates. I didnt see an update of the apps for months and i think theres room to improvements. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 10, 2026 Thank you for your feedback, we really appreciate it! We’re glad to hear our support team has been helpful and responsive. We’re sorry to hear about the issues you experienced. We regularly release updates and improvements each month. We also appreciate your feedback regarding the BigCommerce integration and the placement selector, as we’re always working to improve the app and overall experience. If you need any help, feel free to reach out anytime. JF Jennifer F. Owner Retail ### "Great customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2026 Felt like I knew the team, all very friendly and I could often email the same account manger - so made things quicker. Pros Great customer support. Friendly, helpful team with quick responses - always patient and could answer any type of question I had. Cons Haven’t come across any downsides yet. So far everything has been straightforward and positive. Great Team!👍 Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 9, 2026 Thank you so much for your kind words! We're happy to hear that our team was helpful, responsive, and made your experience positive. Your feedback means a lot. If you ever need anything or have questions, we're always here to help! CF Christelle F. Artist Textiles ### "Je suis ravie !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 28, 2026 Fera est vraiment compatible avec mon site Big Cartel, un vrai plaisir ! J’ai reçu l’aide nécessaire quand j’en avais besoin. Top ! Pros J’aime vraiment beaucoup ce système de partage d’avis !!! Navigation intuitive, chouette design et équipe très réactive. Merci et Bravo ! Cons Aaaah…si seulement c’était gratuit…mais c’est impossible :-) À part ça, je n’ai encore rien trouvé de négatif à signaler. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 3, 2026 Thank you! We are really glad to hear that app and our support team met your expectations. So happy to know Fera has been a great fit for your Big Cartel store. We’re always here if you need anything, thanks again for your kind words and support! JS Jon S. Founder Apparel & Fashion ### "Works Well In Some Ways, Limiting In Others" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 December 4, 2025 It's mixed. The functionality is too limited as expressed, but usually the customer support is good. Pros It's quick and simple. User interface is clean and doesn't take up too much time. Value is pretty good. Customer support has been great. Cons The placement of the reviews widget on the page can be finicky and often times have to contact support. There is no clean way to fix reviews without upsetting a customer. Not enough ability to filter out clearly negative for the sake of negative reviews. If a customer gives you one star on a product because it's not windproof, but the product doesn't claim to be windproof and is not designed to be, your only option is to reject the review and the customer gets a notification saying you did so. You should be able to reject without notice. You should be able to delete a bad review, not because you're trying to hide something, but because a customer has bad intent. Also, why trash your star rating because an uniformed customer who you've informed is being obstinate. Need major reform here. Also, reviews should not default to being auto approved, they should be set to manual unless otherwise set. You should also be able to export your own reviews yourself, not have to email or message someone to do it for you. Alternatives considered [SKEEPERS Verified Reviews](https://www.capterra.com/p/177873/Verified-Reviews/) Reasons for choosing Fera Seemed to be the best option at the time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 10, 2025 Thank you for sharing your detailed feedback! We’re glad to hear you’ve had a good experience with our support team and that the app has been easy to use. We also appreciate your honest thoughts about review moderation and widget placement, and we’ll work on improving this. If you ever have any questions, feel free to email us at help@fera.ai. AS Anna S. Owner Design ### "Love Fera, all the reviews have make my shop trusworthy!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2025 I had a lot of nice review for my shop. The reviews make my shop look legitimate so customes can order without beeing worried. Pros It is very easy to use. Customer support is very helpful! There is always someone whi will get back to you shortly Cons That you cant send the review when fulfimnet in wix is done. I would like to connect fulfilment with review. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 10, 2025 Thanks so much for your kind words! We’re so happy to hear you’re enjoying Fera and that our team could help. We also appreciate your note and will work on improving this. If you need any help, feel free to reach out anytime! GM Gigi M. Director Retail ### "Fantastic review widget - recommend for small business owners!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 2, 2025 Fantastic, customer service is great and I have been using the service for years. would recommend for a streamlined review widget for online stores. Pros Its been a great review platform and enabled me to successfully run my small business with Fera integrated into my Wix set up. Cons It doesn't show on my Wix site when editing it - only a large white space. Then once published it appears on the live site. That would be my only issue with it. Also It would be great to make it more personalisable with company colour themes and fonts etc. Plus having it keep log me out when I'm on my phone and laptop using the dashboard - that needs to change. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 10, 2025 Thank you Gigi! We’re really glad to hear that Fera and our support team met your expectations. We appreciate your notes and will work to make improvements to make everything even easier. If you have any questions, feel free to reach out to us anytime! MG Marta G. Digital marketing and e-commerce manager Textiles ### "Easy to use, limited on the basic plan" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 2, 2025 Pros Fera is very easy to set up, and the interface is intuitive, which makes managing reviews straightforward. The overall user experience is smooth, even for someone implementing it for the first time. Cons Some essential features, such as the ability to aggregate product reviews, are locked behind the more expensive plans. It would be helpful if a few of these core functions were available in the lower-tier version. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 10, 2025 Thank you for such a great review! We’re glad you had a good experience with our app. If you ever need anything, we’re always here for you. LC Lin C. CEO Consumer Goods ### "Easy to use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 1, 2025 Overall, FERA has been useful for my brand. It was easy to integrate and set up. It’s a simple software and does the job of collecting customer reviews. Pros It’s cheap compared to competitors, great responsive customer service, and easy to set up. The user experience is easy too. Cons The only thing that was a bit frustrating previously was the lack of integrations for Shopify sites. Switched from [Okendo](https://www.capterra.com/p/176189/Okendo/) Okendo is pricey and complex to set up. They have a strict agreement too. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 10, 2025 Thank you for your review! We’re glad to hear that Fera has been easy to set up and is helping you collect more reviews. We appreciate your feedback and are always here if you need anything! DJ Debra J. Owner Retail ### "Give FERA a try, you won't be disappointed." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 1, 2025 Great company, as I can monitor my responses properly. Not many good reviews companies out there, so this one would be wise to chose from. Pros Customer Service is ready and responds quick for set up. They place the reviews anywhere on the website, so cool a feature. They can customize colors to your website colors. Lots of options as to how to carousel the reviews. Product reviews customization, even add your own images to the pages. Cons A little complicated for set up and customization but customer service is always there right away for chat and help desk. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 10, 2025 Thank you for your review! We’re glad to hear you’ve enjoyed the customization options for your widgets and that our support team has been helpful whenever you needed. Feel free to reach out at help@fera.ai if you ever need our assistance again. NF Ness F. Owner Furniture ### "Recommend it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 1, 2025 Very good, easy to use and to connect to our platform. Also the set up of the emails after purchase is simple and nice. Pros An easy platform to use to connect to our platform and to use. Setting up emails to send our customers after purchase is also easy. Cons So far i dont have any complains. Maybe the idea that i cant choose where to set up the l9cation of the reviews in the pages. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 10, 2025 Thank you, Ness! We appreciate your feedback. We’re really happy to hear that Fera has been easy to use for you. If you ever need anything or have questions, we’re always here to help! ST Samuel T. Owner and Craftsman Furniture ### "Wonderful Platform - Great Addition to My Website" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2025 It's a very easy platform to use and has generated many reviews for me, which I was not getting at all before. Very thankful for this addition to my website and the customer service team has always been top notch. I always feel like they are actively interested in helping me anytime I've reached out. Pros The automated review request emails has generated many reviews for me, which I was not getting at all before. Cons Honestly, so far, I don't have any complaints about Fera. I've only had positive experiences so far. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 10, 2025 Thank you for your kind words! We’re glad to hear you had a positive experience with the app and our support team. We’re really happy to know Fera has helped generate even more reviews. If you ever need anything or have questions, we’re always here to help! KP Kathryn P. Owner Retail ### "Fera produces positive results " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 4, 2025 Ive been very happy with Fera from easy integration, prior approval for reviews being posted along with email reminders offering financial reward for reviews for repeat customers and use of marketing to potential customers. Pros Easy set up. Enjoy the feature of approving review before posted. Cons Cannot think of a negative experience ive had with Fera. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 10, 2025 Thank you for your review! We’re happy to hear that Fera’s features have been helpful for your store. We appreciate your feedback and are always here if you need anything! MB Malkah B. Founder and CEO Retail ### "So Far So Amazing" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 10, 2024 So far so amazing! I look forward to having this as my new review integration on my website. Pros The ease of use and integration into my website. Cons I had some technical issues at first, but customer service was quick and efficient with helping me resolve the issues. Switched from [POWR](https://www.capterra.com/p/210309/POWr/) I had to use code to connect Powr to my website and I did not have the option to put reviews geared to a specific product under the product only. I had to put the reviews under all the products which I am sure was not as aesthetically pleasing to my customers. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 10, 2025 Thank you for your review! Glad to hear Fera works well for your site and that our support team could help with the setup. We’re happy you’re enjoying the app. Let us know if you ever need anything! LD Lorvezline D. Hair care Retail ### "High recommend " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2024 My overall experience with this app is that it helps me fix everything on it. Pros I appreciate it when I have a problem and text them. They respond very quickly. Cons I like this because it easy to manage for beginners and free. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 26, 2024 Thank you for the kind words! As always, if you have any questions, please email us at help@fera.ai. ES Edward S. Founder Music ### "A great service." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 10, 2024 Great service; got me additional reviews. Pros It helped me get more reviews which drives sales. Cons Everything has been smooth with the feature. The UI on Big Cartel looks a little weird but it's fine because showing 5 star, verified reviews is worth a bit of a UI downgrade. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 26, 2024 Thank you so much Edward for the kind words! CL Cherry L. Artist Arts and Crafts ### "Good product!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 1, 2024 Pros easily able to view reviews on my shop websites Cons Nothing i don't like about fera tbh, it's a great product!! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 7, 2024 Thank you so much Cherry for the kind review. As always, if you have any questions, please email us at help@fera.ai MI Max I. Founder Printing ### "Good addition to my shop" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 October 31, 2024 Pros Easy to integrate, works as I wanted it to Cons Login was a bit confusing at times but I found a workaround Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 7, 2024 Thanks Max for taking your time to leave us a review. As always, if you have any questions, please email us at help@fera.ai AA Anas A. software engineer Information Technology and Services ### "a great solution to show and manage review on you ecommerce store" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 24, 2023 a good experience with very good customer support Pros automated review request schedule is a good option we are increasing reviews regularly. Cons it is a bit expensive we use on shopify. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 7, 2024 Thank you so much Anas for the kind review. As always, if you have any questions, please email us at help@fera.ai. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.