# Customer Database App Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Customer Database App Software - reviews, pricing plans, popular comparisons to other Small Business CRM products and more. Source: https://www.capterra.com/p/10002894/Customer-Database-App/ --- # Customer Database App Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Customer Database App ## What is Customer Database App? Customer Database App is a free CRM system designed for small businesses. It's quick and easy to set up and use, you decide on what information you hold against your customers and sales pipelines. Key information about your customers is always two clicks away making it easy to see key information and the complete history relating to the customer. The CRM can be accessed online via your web browser or using the mobile app on your phone. ## What is Customer Database App used for? [Small Business CRM](https://www.capterra.com/small-business-crm-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Customer Database App?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.customerdatabase.app&name=Customer Database App) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Customer Database App 5.0 (2) VS. [4.3 (6,985)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting Price Contact vendor Starting Price $14 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.2 (4,375) Value For Money 5.0 (2) Value For Money 4.3 (3,507) Customer Service 5.0 (2) Customer Service 4.1 (3,516) ## Customer Database App alternatives Highest Rated [4.7 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (1,316)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,474)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) [4.4 (18,797)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about Customer Database App Features and Usability ### What are the key features of Customer Database App? Customer Database App offers contact management, lead management, and sales pipeline management for tracking prospects and customer records. It also includes interaction tracking, task management, and a calendar/reminder system, plus document storage, marketing automation, and mobile access for managing customer data and follow-up activities. Integrations ### Which third-party tools and platforms does Customer Database App integrate with? Customer Database App integrates with 4 third-party tools: Campaign Monitor by Marigold, Mailchimp, Mailtrap, and Twilio. These integrations cover email marketing and messaging, giving the app connections to campaign management, transactional email, and SMS communication platforms. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does Customer Database App offer? Customer Database App provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos provide visual walkthroughs that users can review at their own pace. Getting Started and Support ### What customer support options does Customer Database App offer? Customer Database App provides Email/Help Desk and FAQ/Forum support. These channels give users a direct way to ask questions and find answers in self-service materials. No reviewer feedback about support is available, so no user sentiment about response times or helpfulness can be stated. ## Features AI summary Based on 1,630 Small Business CRM reviews Capterra data shows that buyers of small business CRM rank the following features as their top priorities: - **Contact Management** (**51%** of reviewers rated this feature as critical) - **Sales Pipeline Management** (**49%**) - **Lead Management** (**45%**) Customer Database App supports all three of the features reviewers value most: **Contact Management**, **Sales Pipeline Management**, and **Lead Management**. Together, these capabilities help businesses keep customer records organized, track deals through each stage of the sales process, and manage new prospects more effectively, allowing teams to build stronger relationships and close opportunities with better visibility. Contact Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Sales Pipeline Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Lead Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Task Management 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Calendar/Reminder System 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Notifications/alerts for upcoming events or tasks For Small Businesses 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Designed for small businesses Customer Database App 10 features Notifications/alerts for upcoming events or tasks Manage, organize, and store contact information Store and organize documents in a centralized system Designed for small businesses Track interaction history by documenting conversations for contacts Store information about leads or contacts and track, manage and nurture them throughout the sales process Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Pipeline view and tracking lead status Create, manage and track all task activities and progression Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Version Basic $0.00 Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent GL Garlasco L. Digital Marketer Health, Wellness and Fitness ### "The Imperative CRM Approach " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 9, 2024 iSpring Learn has affirmative approach that includes CRM and marketing. Pros The platform has useful engagement approach that foster customer relations and create a reliable marketing stream. Cons iSpring Learn has effective procedures that helps in marketing. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) [Customer Loyalty](https://www.capterra.com/p/218685/Piggy/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FR Fatture R. Digital Marketer Food & Beverages ### "The Optional Solution for Database Management " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 26, 2024 The progressive approach from the program helps business manage customer data, and conduct right analytics. Pros The platform has the right option for customer data collection, and this allows proper trend analysis. Cons Customer Database App has made every process suitable, and nothing that limits its efficiency. Switched from [SAP Customer Experience](https://www.capterra.com/p/77372/SAP-CRM/) [XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/) [Customer Data Platform](https://www.capterra.com/p/209603/Commanders-Act-Customer-Data-Platform/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.