---
title: "Synchromedics Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Synchromedics Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more."
source_url: "https://www.capterra.com/p/10002916/Synchromedics/"
page_type: "product"
language: "en"
---

# 

 Synchromedics Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Synchromedics

## What is Synchromedics?

Synchromedics is the all-in-one occupational health platform — replace 6 disconnected systems with one, purpose-built for occ-med. It's your occupational-health EHR: clinical workflows, employee scheduling, automated drug-test & lab resulting, corporate invoicing & web payments (WebPay), work-status reporting, workers' comp case management, OSHA surveillance, digital authorizations, employer portal, and webchat. Want to keep your current EHR/EHS/HR? Connect it — hundreds of integrations. And when you need something off-the-shelf software can't do, we build it: Synchromedics is the most flexible, customizable platform in occupational medicine. HIPAA compliant, BAA included, SOC 2 Type II, ISO 27001 certified. Clinics cut back-office time 51% and employee wait times 49%.

## What is Synchromedics used for?

[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)[Healthcare CRM](https://www.capterra.com/healthcare-crm-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$399

Flat Rate, Per Month

Free trial  
not available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Synchromedics?[Manage this product listing](https://www.g2.com/products/synchromedics/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Synchromedics

5.0 (4)

VS.

[4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting Price

$399

Other, Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (4)

Ease Of Use

4.0 (14)

Value For Money

5.0 (4)

Value For Money

4.0 (12)

Customer Service

5.0 (4)

Customer Service

4.1 (14)

## Synchromedics alternatives

[4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (176)](https://www.capterra.com/p/90493/ECP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.6 (37)](https://www.capterra.com/p/248496/Service-Minder/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

## FAQs about Synchromedics

Overview

### What company size and specific industries is Synchromedics built for?

Synchromedics is designed for occupational medicine clinics, urgent care practices, family medicine clinics, onsite corporate clinics, environmental health and safety teams, human resource professionals, chiropractors, drug testing centers, and mobile collectors, making it suitable for organizations serving employee health, compliance, and testing needs.

Features and Usability

### What are the key features of Synchromedics?

Synchromedics offers medical billing, appointment scheduling, and billing & invoicing as core functions. It also includes patient records management, charting, appointment management, and referral tracking, plus communication tools such as email reminders, SMS messaging, chat/messaging, and a client portal. Additional features cover compliance management, access controls/permissions, and reporting.

Integrations

### Which third-party tools and platforms does Synchromedics integrate with?

Synchromedics integrates with 3 third-party platforms: QuickBooks Online for accounting, athenaOne for healthcare operations, and Zapier for broader app connectivity. These catalog integrations cover finance, clinical workflows, and automation, giving Synchromedics a small but focused set of connection options.

Getting Started and Support

### What training and onboarding options does Synchromedics offer?

Synchromedics offers live online sessions and videos to help teams get started. Live online sessions provide guided instruction with a trainer, while videos support self-paced learning and reference for reviewing features or steps as needed.

Getting Started and Support

### What customer support options does Synchromedics offer?

Synchromedics provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support coverage is presented through multiple contact and self-service channels, but no reviewer feedback is available to describe response times, helpfulness, or common frustrations with the support experience.

## Features

AI summary

Based on 206 Electronic Medical Records reviews

Capterra reviewers highlight these as the features buyers care about most when comparing healthcare CRM software:

-   **Appointment Management** (**55%** of reviewers rated this feature as critical)
-   **Mobile Access** (**41%**)
-   **Activity Dashboard** (**44%**)

Synchromedics supports **Appointment Management** and **Activity Dashboard**, giving healthcare teams a way to coordinate patient scheduling and monitor daily activity in one system. However, it does not offer **Mobile Access**. Instead, it provides other highly rated capabilities, including **HIPAA Compliant** (**63%**) and **Billing & Invoicing** (**62%**), which help organizations protect sensitive patient data and manage financial workflows more efficiently, allowing teams to stay compliant and keep operations organized.

HIPAA Compliant

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Billing & Invoicing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Chat/Messaging

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Communicate using direct chat or messages within the system

Access Controls/Permissions

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Calendar Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Document Storage

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Synchromedics 40 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Chat/Messaging: Communicate using direct chat or messages within the system
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Contact Management: Manage, organize, and store contact information
- Credit Card Processing: Accept and process credit card transactions
- Data Import/Export: Import and export data to and from software applications
- Document Storage: Store and organize documents in a centralized system
- Electronic Payments: Electronically collect payments for goods or services
- Email Reminders: Reminders sent via email
- For Healthcare: Software designed for the healthcare industry
- Forms Management: Store, manage and track all forms in a centralized location
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Live Chat: Ability to chat online in real time
- Medical Billing: Manage billing and payments for a healthcare provider
- Medical History Records: Records of patients' medical history
- Multi-Location: Manage and support multiple locations
- Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Records Management: Ability to record, store, update, and retrieve information
- Referral Tracking: Log and store the source of contacts/leads
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SMS Messaging: Send messages via SMS
- Task Scheduling: Track and manage the scheduling of tasks
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

5.0 (4)

5.0

Based on 4 reviews

## Pricing

Value for money

5.0 (4)

Free Version

Basic

$0.00

Essentials

$399.00

Flat Rate,Per Month

Growth

$899.00

Flat Rate,Per Month

Value for money

5.0 (4)

5.0

Based on 4 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

athenaOne](https://www.capterra.com/p/98735/athenaOne/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (4)

5.0

Based on 4 reviews

## User reviews

Overall rating

5.0

Based on 4 reviews

Filter by rating

5(4)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

HC

Holly C.

Employer Service Manager

Hospital & Health Care

### "Synchromedics is great"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

July 25, 2025

My experience with Synchromedics has been great! I love being able to use one platform for everything. I am able to keep track of employees, create authorizations, get my results and keep track of all billing.

Pros

How much it has improved my invoicing process. It has cut my billing time by more than half. Prior to using Synchromedics billing would take me a few hours a day and now it takes me a few minutes a day.

Cons

I have not yet found anything. Synchromedics is working well for me. I will come back and update if I come across anything.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CL

Christine L.

Practice manager

Hospital & Health Care

### "Synchromedics is amazing!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 24, 2025

Overall Synchromedics is a huge asset in our clinic and has allowed me more time to focus on bigger tasks that need to be completed.

Pros

Synchromedics has helped us expedite resulting to our employers and allowed staff to have more time to see patients. All of our employers enter their employees and authorizations directly into the system which helps us find them quickly and efficiently.

Cons

If we have any issues we are able to get them addressed and corrected in a timely manner. It definitely helps when developers take the feedback and actually apply it to the website.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GR

Gia R.

COO, PA-C

Hospital & Health Care

### "Efficient, Reliable, and Insightful"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2025

Synchromedics is the solution that the Occupational Medicine world has been waiting for to streamline workflow and employer communications.

Pros

Synchromedics is a game-changer for clinic and employer efficiency. It’s offered a streamline in workflow and reduced administrative burden. Having this reliable, intuitive solution has enhanced productivity and improves compliance tracking.

Cons

The system has consistently met our expectations. Our onboarding was nicely guided by their support team.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LC

Lorenzo C.

Practice Manager

Medical Practice

### "Synchromedics makes my life easier!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 16, 2025

My experience with Synchromedics has been great from the time I started. Setting up my account was very easy. If I had questions they were answered right away. The ease of adding authorizations and getting results is amazing. I’m very happy with my decision to use Synchromedics.

Pros

Synchromedics has helped me streamline the whole pre-employment process. It’s definitely a one stop shop for everything.

Cons

There are so many good things about Synchromedics I can’t think of one thing that I like least. I will update this if I find something.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.