--- title: "FastHotel Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FastHotel Software - reviews, pricing plans, popular comparisons to other Hostel Management products and more." source_url: "https://www.capterra.com/p/10002986/FastHotel/" page_type: "product" language: "en" --- # FastHotel Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) FastHotel ## What is FastHotel? FastHotel designed to increase your revenues, simplify the management of your Hotel/Inn and strengthen the relationship with your guests. FastHotel is a compreheensive solution, from Marketing Campaign to Satisfaction Survey. Get more online bookings through the FastHotel's Booking Engine (unrivaled design) or main OTAs and Tour Operators (Channel Manager). Modern and uncomplicated, it ensures control and productivity on frontdesk, governance/maintenance, finance and inventory management. ## What is FastHotel used for? [Reservations](https://www.capterra.com/reservations-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/) Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FastHotel?[Manage this product listing](https://www.g2.com/products/fasthotel/claim_requests/new?auto=true) ## FastHotel Overview Updated September 2026 AI summary FastHotel equips small and midsize businesses with hospitality property management tools that cover reservations, online booking, calendar management, and front desk operations. It features billing, reporting, housekeeping, multi-channel and GDS/OTA integration, plus options for multi-property and loyalty program management. Deployable on cloud or desktop, it aims to support daily workflows and enhance guest service. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FastHotel 5.0 (24) VS. [4.3 (349)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (24) Ease Of Use 4.2 (51) Value For Money 4.9 (22) Value For Money 4.1 (50) Customer Service 5.0 (23) Customer Service 4.0 (50) ## FastHotel alternatives Highest Rated [4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Preno](https://www.capterra.com/p/153164/Preno/) [4.7 (51)](https://www.capterra.com/p/153164/Preno/reviews/) Starting price $56.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153164/Preno/) [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/) [4.1 (236)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144307/Little-Hotelier/) [Semper](https://www.capterra.com/p/164816/Hospitality-Software/) [4.3 (138)](https://www.capterra.com/p/164816/Hospitality-Software/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/164816/Hospitality-Software/) ## FAQs about FastHotel Overview ### Which roles and teams benefit most from FastHotel? FastHotel is most used by hotel managers, owners, and executive leaders who need visibility into reservations, property operations, and business performance. Front desk teams, concierges, and reservation staff rely on it to manage bookings, guest service, availability, and daily administrative workflows more efficiently. Answer based on 24 reviews Overview ### What company size and industries is FastHotel built for? FastHotel is built for small hospitality businesses, with 100% of reviewers from small companies and 88% in Hospitality. It also serves Facilities Services at 8% and Marketing and Advertising at 4%. The most common use case is managing reservations, cited by 34% of reviewers. Answer based on 24 reviews Features and Usability ### What are the key features of FastHotel? FastHotel offers reservations management, booking management, and online booking, plus channel management with GDS/OTA integration and multi-channel sync. It also includes front desk management, housekeeping management, room availability schedules, billing and invoicing, payment processing, reporting and analytics, and access controls for property operations. Getting Started and Support ### What training and onboarding options does FastHotel offer? FastHotel provides live online sessions, documentation, and videos for training and onboarding. Live online sessions support guided setup and direct instruction, documentation offers written reference material for review, and videos give teams visual walkthroughs of features and tasks. Getting Started and Support ### What customer support options does FastHotel offer? FastHotel provides a knowledge base, 24/7 live rep support, and chat. Users describe the support team as quick, practical, and attentive, with personalized help and a willingness to adjust the system to client needs. Support is often seen as responsive and available when needed. Answer based on 1 reviews ## Features AI summary Based on 2,081 Hostel Management reviews Capterra data shows that buyers of hospitality property management software rank the following features as their top priorities: - **Reservations Management** (**63%** of reviewers rated this feature as critical) - **Calendar Management** (**64%**) - **Online Booking** (**58%**) FastHotel supports all three of the features reviewers consider most important: **Reservations Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses manage room availability, keep booking schedules accurate, and accept reservations through online channels, allowing teams to run daily operations more efficiently and deliver a better guest booking experience. Reservations Management 5.0 (17) 64.71% of 17 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Calendar Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Online Booking 4.5 (20) 45.00% of 20 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Front Desk Management 5.0 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests GDS/OTA Integration 4.1 (10) 30.00% of 10 reviewers that rated this feature as important or highly important Global distribution system used by online travel agencies to track availability and manage reservations Reporting/Analytics 4.9 (16) 25.00% of 16 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data FastHotel 71 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Bed Management: The allocation and provision of beds - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Channel Analytics: Analyze and track performance of channels - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Support: Provide online support for your customers through live chat or help desk functionality - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Email Templates: Pre-made examples and templates for emails - Event Calendar: A list of events with their respective dates - For Hostel/Dorm Managers: Designed for dorm/hostel managers - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Group Reservations: The ability to reserve times in groups. - Guest Communications: Communicate with guests directly within the system - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Sync: Ability to see leads received from various distribution channels in one place - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Restriction Management: Establish limitations based on certain conditions - Room Availability Schedule: A calendar that shows when rooms are occupied and available - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Room Inventory: Manage hotel room inventory on multiple channel partner sites to prevent overbooking - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Single Property: One location - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Third Party Booking: Allows bookings to be made through a third party service - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.9 (24) 4.9 Based on 24 reviews ## Pricing Value for money 4.9 (22) Free Trial Mensal A partir de R$107/mês It includes: - Gestão hoteleira + PDV básico - Motor de Reservas de Hospedagens - Motor de Reservas de Day Use - Finanças - Compras e Estoque - Relacionamento com o Cliente - Inteligência de Negócios (BI) - Restaurante e Bar (PDV avançado) - Emissão de NF - Módulo offline Value for money 4.9 (22) 4.9 Based on 22 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (23) 5.0 Based on 23 reviews ## User reviews Overall rating 5.0 Based on 24 reviews Filter by rating 5(23) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RF Rayara F. Recepcionista Hospitality ### "excepcional " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 26, 2023 Não tive problemas pra utilizar, e foi bem fácil de aprender a usar, não precisando de um treinamento longo pra já começar a trabalhar com ele. Pros Praticidade e facilidade de uso. É um sistema intuitivo de se utilizar e prático. Cons não tenho nada a reclamar, o sistema e agradou em toda sua funcionalidade. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CD catarina daiana N. gerente administrativo Hospitality ### "Sistema de facil manuseio e totalmente completo " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 21, 2023 Pros Sistema de fácil manuseio e totalmente completo, mas o que mais impacta na qualidade é o atendimento diário com as duvidas e até mesmo nas possíveis alterações que sugerimos quando necessário.Atendimento excelente que faz a diferença total na gestão do nosso negocio. Cons Sinceramente não temos nada que não gostamos no momento, até porque a maioria das nossas solicitações são atendidas e quando possível modificadas nos entregando um produto cada vez mais personalizado e com atendimento a todas as nossas demandasAtendimento excelente que faz a diferença total na gestão do nosso negocio. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ML Maria Luizs G. Gerente Hospitality ### "Sistema Fast" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2023 O sistema no auxilia muito na organização dos trabalhos diários, na organização e perspectivas mensais, controles de pagamentos. Pros O controle de pagamento das reservas, o painel de reservas, o status da reserva, o financeiro e os relatórios gerados Cons Quando vai inserir o endereço no cadastro da pessoa física é obrigatório colocar o CEP primeiro, infelizmente várias pessoas não sabem o CEP e dificulta o cadastro porque precisamos primeiro descobrir o CEP para conseguir cadastrar o endereço Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. IB Ilma B. Gerente geral Hospitality ### "Quem conhece, não troca." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2023 Trabalhar com o fasthotel é excelente, tem um suporte que ajuda muito, ensina, tira todas as dúvidas e o melhor: o tratamento do outro lado da linha é perfeito. Pros O Produto não é difícil, o que eu mais gosto é o relatório diário dos quartos. Tem tudo que preciso para o meu trabalho. Cons O que eu tenho mais dificuldade é quando tenho que fazer alteração de valores. Não acho muito fácil, mas como tem as dicas de ajuda no final dá tudo certo. Reasons for choosing FastHotel Porque é um sistema completo. Tem tudo que você precisa. É ótimo Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CN cleber N. recepcionista Hospitality ### "Otimo Trabalho" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2023 Pros Facil de usar. Facil de entender o sistema. Cons Pra mim até o momento esta tudo corretamente. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NL Nayara L. Gerente Hospitality ### "Produto de qualidade e fácil acesso. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2023 O quadro de painel de reservas ajudou muito no hotel na organização das reservas. Pros Há mais ou menos unas 3 anos tive a necessidade de uma programa de fácil acesso e com relatórios diários de reservas. No FastHotel consigo obter todas as informações referente a hospedagens, faturamento ,controle de estoque. Os colaboradores da recepção tem um fácil acesso com o programa, no usuário de cada um consigo selecionar os descontos que cada um pode oferecer. Cons No momentos o sistema me atende sem reclamações. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Para ter um sistema de gestão eficaz. Reasons for choosing FastHotel Entrei em contato com a empresa e fui muito bem atendida. Tive e tenho todo suporte da empresa contratada. Temos um grupo de WhatsApp com todos os usuários. Quaisquer tipos de dúvidas ou algum erro o suporte está sempre atendo para resolver. Neste 3 anos nunca tivemos nenhum motivo para cancelar o sistema. Já indiquei para outros amigos. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RD Rute D. Recepcionista Hospitality ### "Avaliação do Fast Hotel" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2023 Muito boa Pros Painel dinâmico de reservas, de fácil acesso Cons A finalização da reserva, a página volta ao inicio Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RO Raissa O. Gerente Hospitality ### "Excelente Gestor" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2023 Excelente, conseguimos organizar o hotel de forma simples e prática. Pros Conseguimos organizar as reservas e finanças Cons Possibilidade de inserir mais apartamentos do que 06 em uma única reserva Reasons for choosing FastHotel Interface complicadíssima Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LF Luis fernando G. proprietário Hospitality ### "otimo custo benefício " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2023 Pros O mais importante é que não me deixa na mão, usamos diariamente sem problemas e com excelente atendimento Cons não tenho nenhum tipo de queixas, sem problemas Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MB Milena B. Gerente Marketing and Advertising ### "Sistemas de excelência" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 16, 2023 Pros Fácil de usar e extremamente eficiente. Suporte de excelência Cons Nada. Gostei de tudo no sistema, nada que tenha a reclamar Alternatives considered [MAGMASOFT](https://www.capterra.com/p/217954/MAGMASOFT/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10002986/FastHotel/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.