# Loyoly Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Loyoly Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more.

Source: https://www.capterra.com/p/10002995/Loyoly

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# 

 Loyoly Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on April 27, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Loyoly

## What is Loyoly?

Loyoly is a post-purchase engagement platform that unifies Loyalty, Referral and Wallet to orchestrate ultra-personalised customer journeys. Powered by 40+ activation mechanisms (from UGC and UGC to data collection and social sharing), Loyoly continuously adapts to each customer’s behaviour and engagement level to unlock their full potential. Natively integrated with your e-commerce and marketing stack (CRM, POS, reviews and more), Loyoly unifies every touchpoint into a consistent post-purchase experience aligned with your brand DNA. The result: higher lifetime value, stronger social proof, and lower acquisition costs.

## What is Loyoly used for?

[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$99

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Loyoly?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.loyoly.io&name=Loyoly)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Loyoly

4.8 (10)

VS.

[4.8 (475)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting Price

$99

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (10)

Ease Of Use

4.9 (475)

Value For Money

5.0 (7)

Value For Money

4.8 (420)

Customer Service

5.0 (10)

Customer Service

4.7 (410)

## Loyoly alternatives

Highest Rated

[4.9 (3,497)](https://www.capterra.com/p/186209/Guusto/reviews/)

Starting price

$4.80

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.5 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.6 (99)](https://www.capterra.com/p/10002488/Owner/reviews/)

Starting price

$499.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10002995/Loyoly/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Rewards Management

4.8 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Strategize and implement rewards for returning customers, employees and other members

Gift Card Management

5.0 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Loyalty Cards

5.0 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Loyalty Program

5.0 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Membership Management

4.8 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Referral Tracking

4.8 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Log and store the source of contacts/leads

Loyoly 20 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Access previous interactions or concerns to maintain customer relationships

Record customer information, purchase history, and other notes

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Tracks metrics that provide insight into how a user interacts with any interface or product

Games or game-like elements to track progress and reward accomplishments

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Database of members to track personal information of individuals and families

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Accept and process customer payments for products or services using hardware and software

Log and store the source of contacts/leads

Strategize and implement rewards for returning customers, employees and other members

Set up connections to third-party platforms to improve business processes

Features

4.5 (10)

4.5

Based on 10 reviews

## Pricing

Value for money

5.0 (7)

Free Trial

Lite

$99.00

Usage Based,Per Month

Premium

$449.00

Usage Based,Per Month

Value for money

5.0 (7)

5.0

Based on 7 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Brevo](https://www.capterra.com/p/132996/brevo/)[

Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[

Typeform](https://www.capterra.com/p/137289/Typeform/)[

TikTok](https://www.capterra.com/p/237591/TikTok/)

## Support, customer service and training options

Customer Service

5.0 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (10)

5.0

Based on 10 reviews

## User reviews

Overall rating

4.8

Based on 10 reviews

Filter by rating

5(8)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Social Media Manager

Health, Wellness and Fitness

### "Un outil de création d'UGC, complet et efficace !"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 13, 2023

Grâce à Wiink, nous avons pu gagner du temps dans la récolte d'UGC. Les ambassadeurs aux profils variés ont pu tester nos produits ou nous donner leurs avis. Le fait que tout soit réuni au même endroit facilite la tâches pour la récolte. Nous en sommes ravis. La possibilité de modérer les contenus est également très intéressante!

Pros

De l'onboarding, au suivi, l'équipe a été disponible et réactive. L'intégration de l'outil au site est de plus en plus simple. La diffusion de l'outil à notre communauté digitale est également très simple. L'interface est claire et facile d'utilisation. La création de missions est très simple et complète.

Cons

La création de programmes de tests produits peut être assez complexe notamment pour les relier aux listes. Etant donné que la fonctionnalité "candidature" a disparu, il est très difficile de trier les nouveaux inscrits et de les classer par catégorie "ambassadeurs clients" vs "influenceurs". Certains outils pourraient compléter cela comme une zone "nouveaux inscrits" ainsi qu'une messagerie intégrée pour pouvoir guider les testeurs ainsi que la possibilité d'intégrer des typeforms plus détaillés.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 31, 2023

Merci beaucoup pour votre (adorable) avis et vos conseils d'amélioration ! L'équipe Wiink.

LP

Laura P.

Responsable marketing et communication

Marketing and Advertising

### "Wiink me fait gagner un temps précieux chaque jour."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 8, 2023

L'outil est efficace, il me permet de gagner du temps et de l'argent et surtout de créer de bonnes campagnes d'UGC.

Pros

J'ai particulièrement apprécié gagner du temps dans mes campagnes de génération d'UGC. Cela permet d’alimenter les réseaux sociaux de mes clients avec du contenu authentique.

Cons

Encore du mal à trouver un point à améliorer.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 4, 2023

Merci beaucoup pour votre avis !

LB

Laurence B.

Directrice CX & strategic business dev

Cosmetics

### "Un outil très utile pour les missions d'ambassadeurs !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 8, 2023

Un outil très facile à mettre en place et efficace pour créer des missions, récupérer des contenus et suivre les performances.

Pros

J'ai été très satisfaite de la disponibilité des équipes pour répondre à nos attentes/besoins et s'adapter à notre fonctionnement particulier. L'outil évolue très vite et dans le bon sens.

Cons

Le retour sur investissement est encore difficilement quantifiable, les équipes en interne ne sont pas encore toutes embarquées.Il serait intéressant d'aller vers l'aspect interaction entre les membres de la communauté + forum / chat (mais ça peut aussi être une intégration avec d'autres outils).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 4, 2023

Merci beaucoup pour votre avis !

HD

Hortense D.

UX Design & Marketing Digital

Cosmetics

### "Super plateforme pour fidéliser, animer sa communauté et récupérer des UGC ! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 7, 2023

Une grande aide pour récupérer des contenus UGC et animer notre communauté

Pros

Une interface facile d’utilisation autant en interne que pour les ambassadeurs et un espace personnalisé et brandé à notre charte ! Des missions et une modération simple.Depuis peu, une intégration à Shopify très pratique, notamment pour générer les récompenses.

Cons

La difficulté et le suivi des mails qui sont envoyés à nos ambassadeurs. Le programme Test Produit.

Reasons for choosing Loyoly

Il correspondait parfaitement au programme ambassadeur que nous voulions proposer à notre communauté. Une interface simple et gamifié nous permettant de récupérer du contenu tout en leur faisait gagner des récompenses.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 4, 2023

Merci beaucoup pour votre avis !

ND

nathanael d.

responsable vente

Sports

### "gain de temps et gain d'organisation !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 7, 2023

on m'a bien montré le logiciel de a à z.l'équipe a su répondre à toutes mes questions très rapidement

Pros

gestion et création des UGC hyper pratique

Cons

100% de satisfaction pour le moment, grâce à la réactivité du support je ne suis jamais resté sans réponse

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 9, 2023

Merci beaucoup pour votre avis Nathanael !

LB

Louis B.

Responsable Acquisition

Furniture

### "Wiink - nos clients deviennent ambassadeurs"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 2, 2023

Les stratégies de communication doivent évoluer. La publicité a de moins en moins d'impact, est en crise de confiance et est de plus en plus couteuse.Avec Wiink, c'est notre communauté qui communique sur notre enseigne. Nous activons nos clients et les transformer en ambassadeurs. Ils parlent de nous sur les réseaux et à leur entourage.Du bouche à oreille digitalisé.

Pros

Wiink donnent la parole à nos clients.Nos clients parlent de nous et deviennent de vrais ambassadeurs.Nous sommes convaincus que leur parole a plus d'impact qu'une publicité.

Cons

Pour le moment, les missions sont surtout adaptées à des utilisateurs de 15 à 40 ans.Les missions sont surtout orientées "réseaux sociaux".Mais le support Wiink (très à l'écoute) m'a confirmé développer de nouvelles missions plus adaptées au "senior".

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 7, 2023

Merci Louis pour votre avis et vos encouragements !

Iman K.

global communications coordinator

Luxury Goods & Jewelry

### "Wiink a fait augmenter l'engagement de ma communauté "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 22, 2023

Wiink m'a permis de developper, d'engager et de fidéliser ma communauté. Une vraie relation gagnant - gagnant entre la marque et le client.

Pros

Cela permet d'avoir une présence continu sur les réseaux sociaux et une prise de parole constante de la part de nos clients. La création d'UGC fait en sorte que la marque soit vu par le plus grand nombre en continu.

Cons

les missions peuvent être étendues à d'autres réseaux sociaux/plateformes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 24, 2023

Merci beaucoup Iman pour votre avis ! Nous élargissons les missions à TikTok sur ce trimestre. Nous restons à votre disposition pour tout renseignement supplémentaire. A bientôt sur Wiink :-)

AU

Anonymous User

Entrepreneuse

Sports

### "Merci ! Cela me fait gagner un temps précieux !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 15, 2023

L’outil qu’il nous fallait depuis si longtemps pour un marketing d’influence efficace ! Prise en main ultra facile.

Pros

Outil efficace qui me permet de gagner du temps dans la génération de nos avis

Cons

Depuis trop peu de temps sur la plateforme, mais pour l’instant aucun point négatif à souligner

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 17, 2023

Merci pour votre avis. Bonne utilisation !

LC

Leonor C.

Project Manager

Marketing and Advertising

### "Très bonne surprise !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 15, 2023

Un outil qui m'aide vraiment dans mon travail, j'ai hâte de voir comment ils vont continuer à le faire évoluer.

Pros

Quelle plaisir de voir le professionnalisme et la capacité de leur équipe à répondre efficacement à nos questions.

Cons

Ça m'a prit un moment pour me familiariser avec la plateforme et vraiment savoir gérer tous les aspects disponible mais on s'habitue au fur et à mesure.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 16, 2023

Merci beaucoup Léonor !

JM

Josephine M.

CMO

Marketing and Advertising

### "Excellent outil pour la gestion des UGC"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 14, 2023

Hâte de voir la suite pour ce super outil que j'ai découvert récemment !

Pros

Une équipe support dispo et attentive et un outil très bien conçu ! Un super reach et des très bons résultats dans l'ensemble.

Cons

J'ai eu un peu de mal avec la diffusion de mon programme. Mais l'équipe a su bien m'accompagner.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 15, 2023

Merci beaucoup Joséphine ! Pour la diffusion de votre programme, n'hésitez pas à utiliser notre Welcome Kit. De nombreuses inspirations s'y trouvent.

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Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

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