# Hier Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Hier Payroll the right Human Resources solution for you? Explore 70 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10003030/Hier-Payroll/reviews --- Hier Payroll 4.6 (70) [View alternatives](https://www.capterra.com/p/10003030/Hier-Payroll/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Hier Payroll Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews jm jake m project managerChemicals, 51 - 200 employeesUsed the software for: 6-12 months. “in addition to an intuitive and customizable interface, hier payroll is very accurate and compliant to any institution taxes, reliefs and benefits.“ September 5, 2023 ew eric w utility engineerCivil Engineering, 51 - 200 employeesUsed the software for: 6-12 months. “pricing of hier payroll does not favor a small business, making it a challenge for those who wish to get the services of the tool, the free plan lacks some features more so intricate ones“ September 11, 2023 RB Rona Michelle B HR AssociateInformation Technology and Services, 201 - 500 employeesUsed the software for: Less than 6 months. “The smooth process of all the key buttons that helps us expedite the process when it comes to attendance, filing of VL and SL“ July 6, 2023 ms mae s Compensation & Benefits officerOutsourcing/Offshoring, 51 - 200 employeesUsed the software for: 6-12 months. “During the first few months I found it hard to reconcile between the employee's schedule and DTR. but now I already what report should I generate in order to see if there are any discrepancies in the attendance.“ July 6, 2023 pavan k Student nd freelancerComputer Software, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Hier Payroll offers a significant degree of configuration and customization without requiring additional fees, which is one of its most intriguing features.“ September 30, 2023 MC Mary Grace C HR AssociateInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “However sometimes, automated computation (e.g: last pay or tax) is not accurate.“ July 6, 2023 Keerthan K Senior Analyst Financial Services, 10,001+ employeesUsed the software for: 6-12 months. “Hier Payroll provides all the features at best to user to work on the application easily by understanding the unique needs of local businesses.“ October 2, 2023 pw precious w HRMCosmetics, 51 - 200 employeesUsed the software for: 6-12 months. “hier payroll is a technical tool hence cannot be fully exploited if the user lacks knowledge and experience in operating the tool.“ September 8, 2023 ## Showing most helpful reviews Showing 1-25 of 70 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Markter Accounting Used the software for: 1-2 years ### "Hier Payroll" November 10, 2023 4.0 One of the effective systems Through which the inquiry is made In order to manage the Related salaries In the global workforce Pros The ability to inquire about salary data, additions, and bonuses Cons It sometimes contains defects that are not compatible with the original system Salary shortage in a way Gradual. Review Source MM Margaret M. Human Resources Manager Hospital & Health Care Used the software for: 2+ years ### "Maintains payroll register well" August 27, 2024 5.0 Pros I really like how Heir payroll prepares and maintains our payroll register. Cons I am grateful to Heir Payroll and their team. Review Source KR Kean R. Asst. HR Manager Information Technology and Services Used the software for: 2+ years ### "It was good" March 29, 2023 3.0 Pros Flexibility of the system to cater our needs. Cons I still have an open ticket that is running for almost 3 months now that is still not resolved. Review Source mS mae S. Compensation & Benefits officer Outsourcing/Offshoring Used the software for: 6-12 months ### "Hier payroll " July 6, 2023 4.0 During the first few months I found it hard to reconcile between the employee's schedule and DTR. but now I already what report should I generate in order to see if there are any discrepancies in the attendance. Pros It is useful as it is time saving in payroll preparation. Tech support are most willing to help in resolving technical issues. Cons Only on the offset leaves wherein there are number of hours that were included in the offset leaves credits and it was explained to me that it is because of the holiday split set up Review Source MGC Mary Grace C. HR Associate Information Technology and Services Used the software for: 2+ years ### "User Friendly" July 6, 2023 4.0 Good. Our Payroll team were able to use it in generating payroll. However sometimes, automated computation (e.g: last pay or tax) is not accurate. Pros Easy to navigate and user friendly. Can easily update records. Cons There are a lot of features that is not yet fully implemented. Review Source NE Nedy E. HR Manager Food Production Used the software for: 2+ years ### "Over all" April 4, 2023 4.0 sometimes I am stressed sometimes I'm happyone is easy to communicate withthe team is very accommodating Pros Ease to use for payroll generation and accessibility of filing Cons Other feature is so hard to understand especially the report. Especially the 13th month, the annualization Review Source CLS Cer Lancelot S. HR Generalist Construction Used the software for: 1-2 years ### "HRIS Review" April 11, 2023 5.0 Hier Payroll is highly recommended when it comes in friendly use HRIS. wasy to learn and ha an active customer support on viber. They really help us for our concerns. Pros What I liked bout using Hier Payroll is the ease to track the employee record, like contact information.it is friendly use. In mobile application, it is basically need to click time in/out. Cons i think it will be good if the bundly clock application is available on iOS devices. Because some of our employees need to open their laptop to clock in/out. Also, I suggest that it'll be good if filling overtimes/leaves and access in DTR can apply on the app. Review Source VR Verified Reviewer Marketing field specialist Chemicals Used the software for: 6-12 months ### "Fantastic tools with updated features " September 27, 2023 5.0 Pros Easy to use and navigate.Subscription costs are reasonable.Good customer support for any inconveniences. Cons User have to be experienced for good results.Sometime experienced late update.Overall it's good. Review Source VR Verified Reviewer Manual Tester Information Technology and Services Used the software for: Less than 6 months ### "Best HR tools" September 27, 2023 5.0 Overall experience is awesome.As it's subscription is affordable for small cap companies too and each and every feature works perfectly. Pros Hier payroll helps in recruitment and management employees like their attandance, calculating their payroll according to their presence.It is easy to use and understand and access from various browser like safari ,chrome, Firefox. Cons Nothing to dislike about it. Their support team always ready for help when any issue occur. Review Source VR Verified Reviewer Market Growth officer Chemicals Used the software for: 6-12 months ### "Exceptional Flexibility and Outstanding Customer Support" October 4, 2023 4.0 Highly recommended. Pros What I liked the most is high level of configurability without extra customization charges. Cons No cons. The service is amazing till now. Review Source MA Michell A. HR- Admin Manager Telecommunications Used the software for: 1-2 years ### "Sky towers - HR feedback " April 11, 2023 3.0 much easier to navigate compare to other HRIS. It would be best if customer service experience will be the more focus or any FAQ's to share for much easier navigation or use. Pros Much easier to navigate compare to other HRIS Cons Actually not the system itself but the run-through of the system and assistance how to be more knowledgeable in other use of the page sections. Alternatives considered [Sprout](https://www.capterra.com/p/149254/Sprout-HR-Payroll/) Reason for choosing Hier Payroll Reasonable pricing since we are a start-up Company Review Source RS Richard S. Research Assistant Consumer Goods Used the software for: 1-2 years ### "A customizable payroll management solution" September 11, 2023 5.0 Managing our employs and payroll management is easy with Hier Payroll Pros I like the customization potential of Hier payroll which makes it easy to manage employees Cons The customer support needs to be more responsive Review Source RDS Roneline Dawn S. HR Manager Information Technology and Services Used the software for: 1-2 years ### "Review - Paragon Outsourcing" March 29, 2023 5.0 It is nice. Pros The staff is easy to work with. They make sure you are assisted and your concerns are resolved. Cons system error, but they were able to resolve the issue. Reason for choosing Hier Payroll It's easier to use and the website's design is pleasing to the eyes. Review Source HD Heralyn D. HR SUPERVISOR Food Production Used the software for: 1-2 years ### "Review from VGCI user" March 29, 2023 3.0 HIER support sometimes are not available to answer queries immediately Pros payroll and payslip generated. contribution of mandatories are generated already Cons Some reports are not accessible such as loan reports Review Source kL kuluno L. branch manager Financial Services Used the software for: Less than 6 months ### "employee management software" October 26, 2023 5.0 it has been so important in managing our employees and payrolls making reports and its pricing is affordable even for small business entities Pros Timesheet processing helps in calculating time and attendance regardless of cutoffs which helps us monitor time and attendance of of our employees, also helps us review and approve employee requests like sick and vacation leaves, changing of schedules and all can be be done in one system hence simplifying work. the built report builder helps to generate automated report generation which allows customization of digital payslips, certificates of employement and other memoranda Cons i have not found any problems using this software for the short time i have used, just love each feature available on this software, it has helped to simplify work that would be done for a long period of time Review Source KM Kally M. Operations Manager Hospital & Health Care Used the software for: 1-2 years ### "A resource in managing and getting the best out your human resources" November 15, 2023 5.0 Pros The product's features have been very useful and accurate in decision making Cons I have no dislike on the product, it has met all our Human resource need Review Source eS eluid S. sales manager Apparel & Fashion Used the software for: 6-12 months ### "pay faster and accurately with hier payroll " September 11, 2023 5.0 impressive tool in it's operation can perform well and accurately when well used. Pros in addition to well designed interface that is intuitive and user-friendly, hier payroll is very accurate in it's execution, data input is accurate, hence easy to key in workers details, the tool is updated and compliant to any tax reliefs, rates and any other types of deductions or additions, the tool can generate a good number of payrolls in a short time. Cons the tool require some know how experience in order to use it, even though the tool has user friendly interface, one needs some information on financial tools to create and generate the payroll, also in a big company, the task of inputting data to the tool is quite a tough job as little mess might result to wrong output Review Source TA Tarannum A. IT Information Technology and Services Used the software for: 6-12 months ### "Review for Hier Payroll" August 8, 2023 4.0 Their technical team provide excellent support and services, Pros The system is easy to use and navigate and subscription costs are very reasonable. Ease of use for paycheck creation and file accessibility. Cons Specific customization for our organization , such as VL/SL. We are unable to delete because other clients rely on it while we are on PTO Review Source DV Divy V. Research Analyst Consumer Services Used the software for: 6-12 months ### "robust Platform to support all Human Resources activites" October 25, 2023 5.0 Good experience with Hier so far Pros It is a very robust platform which helped us in Hr operations, payroll management and other employee management activities. Cons We found this very helpful, no cons actually so far Review Source KG Keisha G. Operations Associate Information Technology and Services Used the software for: 6-12 months ### "HR payroll and other operations management platform" October 18, 2023 5.0 Nice experience so far Pros It is a good platform which supported us in planning HR operations with ease for all our employees Cons It is working fine so far, no cons till now Alternatives considered [Sage HR](https://www.capterra.com/p/128705/SageHR/) Reason for choosing Hier Payroll It has more features Review Source eW eric W. utility engineer Civil Engineering Used the software for: 6-12 months ### "quality payment enhanced with hier payroll" September 11, 2023 4.0 a great tool, any business wishing to shift from manual payroll generation should use hier payroll. with the ease of it's operation any user can familiarize with the tool at a short period Pros hier payroll comes with an intuitive interface, setting and navigating it is very possible even for those with limited technical knowledge can key in figures and generate a payroll accurately. it is possible to access employees information, run a payroll and create reports. Cons pricing of hier payroll does not favor a small business, making it a challenge for those who wish to get the services of the tool, the free plan lacks some features more so intricate ones Review Source rG rafaela G. COMPENSATION & BENEFITS Information Services Used the software for: 1-2 years ### "Hier Payroll Review" March 29, 2023 5.0 Pros report enhancement, the yearly report is not available Cons Easy to set up, Support team is very accommodating, flexible to company requirements Review Source CT Cristagen T. HR Assistant Human Resources Used the software for: Less than 6 months ### "Hr" April 24, 2023 5.0 Good so far, Very convenient and easy to track empoyee Pros Summary of all employees and very convenience Cons As far I use it none so far that I can say that . Review Source PO Paola O. HR Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "An Easily Customizable Payroll Software" October 8, 2024 4.0 Using Hier Payroll is straightforward and it meets our payroll needs. Pros I like that Hier Payroll is cost effective and allows lots of customization. Ability to scale this product makes it ideal for business use. Cons Well, no serious flaws with Hier Payroll. It has been amazing. Switched from [APS Payroll](https://www.capterra.com/p/99369/Payroll-Solution/)[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/)[Payroll Mate](https://www.capterra.com/p/63592/Payroll-Mate/) Well, the switch was because it is easy to customize Hier Payroll to meet our needs. Review Source VR Verified Reviewer Student nd freelancer Computer Software Used the software for: Less than 6 months ### "Navigating Employee Profiles, Tracking Attendance, and More with Hier Payroll" September 30, 2023 5.0 The software probably has analytics and reporting features that let firms learn from HR and payroll data. This can help with decision-making and payroll and HR process optimisation.The programme probably has a feature called an employee database that centralises the management and storage of employee data. This can include specifics like a person's identity, contact information, employment background, and more. Pros Hier Payroll offers a significant degree of configuration and customization without requiring additional fees, which is one of its most intriguing features. Many payroll and HR software systems frequently charge extra costs for customising the system to a company's unique requirements. Cons I have faced some bug issues after getting update in the application . Review Source Similar Products Featured ## Related categories [Human Resources](https://www.capterra.com/human-resource-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.