# Hier Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Hier Payroll the right Human Resources solution for you? Explore 70 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/10003030/Hier-Payroll/reviews

---

Hier Payroll

4.6 (70)

[View alternatives](https://www.capterra.com/p/10003030/Hier-Payroll/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Hier Payroll

Ease of use

4.6

Customer Service

4.5

## Pros and Cons in Reviews

HN

Hazel Joy N

HR SpecialistWholesale, 51 - 200 employeesUsed the software for: More than 2 years.

“Since we experience the pandemic and most of the employees are work from home, it really helps us in the processing of payroll. Though most of our employees are not using computer, there is an alternative way to submit their attendance.“

April 26, 2023

ew

eric w

utility engineerCivil Engineering, 51 - 200 employeesUsed the software for: 6-12 months.

“pricing of hier payroll does not favor a small business, making it a challenge for those who wish to get the services of the tool, the free plan lacks some features more so intricate ones“

September 11, 2023

jm

jake m

project managerChemicals, 51 - 200 employeesUsed the software for: 6-12 months.

“in addition to an intuitive and customizable interface, hier payroll is very accurate and compliant to any institution taxes, reliefs and benefits.“

September 5, 2023

ms

mae s

Compensation & Benefits officerOutsourcing/Offshoring, 51 - 200 employeesUsed the software for: 6-12 months.

“During the first few months I found it hard to reconcile between the employee's schedule and DTR. but now I already what report should I generate in order to see if there are any discrepancies in the attendance.“

July 6, 2023

RB

Rona Michelle B

HR AssociateInformation Technology and Services, 201 - 500 employeesUsed the software for: Less than 6 months.

“The smooth process of all the key buttons that helps us expedite the process when it comes to attendance, filing of VL and SL“

July 6, 2023

MC

Mary Grace C

HR AssociateInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years.

“However sometimes, automated computation (e.g: last pay or tax) is not accurate.“

July 6, 2023

pavan k

Student nd freelancerComputer Software, 501 - 1,000 employeesUsed the software for: Less than 6 months.

“Hier Payroll offers a significant degree of configuration and customization without requiring additional fees, which is one of its most intriguing features.“

September 30, 2023

pw

precious w

HRMCosmetics, 51 - 200 employeesUsed the software for: 6-12 months.

“hier payroll is a technical tool hence cannot be fully exploited if the user lacks knowledge and experience in operating the tool.“

September 8, 2023

## Showing most helpful reviews

Showing 1-25 of 70 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Markter  
Accounting  
Used the software for: 1-2 years

### "Hier Payroll"

November 10, 2023

4.0

One of the effective systems Through which the inquiry is made In order to manage the Related salaries In the global workforce

Pros

The ability to inquire about salary data, additions, and bonuses

Cons

It sometimes contains defects that are not compatible with the original system Salary shortage in a way Gradual.

Review Source

MM

Margaret M.  
Human Resources Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Maintains payroll register well"

August 27, 2024

5.0

Pros

I really like how Heir payroll prepares and maintains our payroll register.

Cons

I am grateful to Heir Payroll and their team.

Review Source

KR

Kean R.  
Asst. HR Manager  
Information Technology and Services  
Used the software for: 2+ years

### "It was good"

March 29, 2023

3.0

Pros

Flexibility of the system to cater our needs.

Cons

I still have an open ticket that is running for almost 3 months now that is still not resolved.

Review Source

mS

mae S.  
Compensation & Benefits officer  
Outsourcing/Offshoring  
Used the software for: 6-12 months

### "Hier payroll "

July 6, 2023

4.0

During the first few months I found it hard to reconcile between the employee's schedule and DTR. but now I already what report should I generate in order to see if there are any discrepancies in the attendance.

Pros

It is useful as it is time saving in payroll preparation. Tech support are most willing to help in resolving technical issues.

Cons

Only on the offset leaves wherein there are number of hours that were included in the offset leaves credits and it was explained to me that it is because of the holiday split set up

Review Source

MGC

Mary Grace C.  
HR Associate  
Information Technology and Services  
Used the software for: 2+ years

### "User Friendly"

July 6, 2023

4.0

Good. Our Payroll team were able to use it in generating payroll. However sometimes, automated computation (e.g: last pay or tax) is not accurate.

Pros

Easy to navigate and user friendly. Can easily update records.

Cons

There are a lot of features that is not yet fully implemented.

Review Source

NE

Nedy E.  
HR Manager  
Food Production  
Used the software for: 2+ years

### "Over all"

April 4, 2023

4.0

sometimes I am stressed sometimes I'm happyone is easy to communicate withthe team is very accommodating

Pros

Ease to use for payroll generation and accessibility of filing

Cons

Other feature is so hard to understand especially the report. Especially the 13th month, the annualization

Review Source

CLS

Cer Lancelot S.  
HR Generalist  
Construction  
Used the software for: 1-2 years

### "HRIS Review"

April 11, 2023

5.0

Hier Payroll is highly recommended when it comes in friendly use HRIS. wasy to learn and ha an active customer support on viber. They really help us for our concerns.

Pros

What I liked bout using Hier Payroll is the ease to track the employee record, like contact information.it is friendly use. In mobile application, it is basically need to click time in/out.

Cons

i think it will be good if the bundly clock application is available on iOS devices. Because some of our employees need to open their laptop to clock in/out. Also, I suggest that it'll be good if filling overtimes/leaves and access in DTR can apply on the app.

Review Source

VR

Verified Reviewer  
Marketing field specialist  
Chemicals  
Used the software for: 6-12 months

### "Fantastic tools with updated features "

September 27, 2023

5.0

Pros

Easy to use and navigate.Subscription costs are reasonable.Good customer support for any inconveniences.

Cons

User have to be experienced for good results.Sometime experienced late update.Overall it's good.

Review Source

VR

Verified Reviewer  
Manual Tester  
Information Technology and Services  
Used the software for: Less than 6 months

### "Best HR tools"

September 27, 2023

5.0

Overall experience is awesome.As it's subscription is affordable for small cap companies too and each and every feature works perfectly.

Pros

Hier payroll helps in recruitment and management employees like their attandance, calculating their payroll according to their presence.It is easy to use and understand and access from various browser like safari ,chrome, Firefox.

Cons

Nothing to dislike about it. Their support team always ready for help when any issue occur.

Review Source

VR

Verified Reviewer  
Market Growth officer  
Chemicals  
Used the software for: 6-12 months

### "Exceptional Flexibility and Outstanding Customer Support"

October 4, 2023

4.0

Highly recommended.

Pros

What I liked the most is high level of configurability without extra customization charges.

Cons

No cons. The service is amazing till now.

Review Source

RS

Richard S.  
Research Assistant  
Consumer Goods  
Used the software for: 1-2 years

### "A customizable payroll management solution"

September 11, 2023

5.0

Managing our employs and payroll management is easy with Hier Payroll

Pros

I like the customization potential of Hier payroll which makes it easy to manage employees

Cons

The customer support needs to be more responsive

Review Source

HK

Hiram K.  
Administrator  
Hospital & Health Care  
Used the software for: 2+ years

### "A Powerful HR Software For Business "

November 8, 2023

5.0

Pros

I like that managing employees profiles is easy It makes tracking attendance and performance easy It comes with multiple HR features making it irresistible for businesses

Cons

It has worked seamlessly and no disregards. Met all our needs

Review Source

GR

Githinji R.  
Marketing manager.  
Farming  
Used the software for: 2+ years

### "Human Resource management tasks are affordable with Hier Payroll."

November 15, 2023

5.0

Pros

It automates human resource management tasks. Very easy to integrate with every software product. Easy to use.

Cons

Nothing least to dislike since we find it very useful for our human resource management tasks.

Review Source

MT

Maxwell T.  
Project manager  
Information Technology and Services  
Used the software for: 6-12 months

### "A powerhouse for payroll management to improve efficiency "

October 10, 2023

5.0

Our payroll procedures have been made more efficient, employee satisfaction has been increased, and Hier Payroll has helped with all of that. Highlights include its easy-to-use interface, automation possibilities, and compliance updates. To be taken into account, however, are integration difficulties and recurring price rises.

Pros

The self-service portal gives employees more control, which lightens the administrative burden on the HR team. The degree of automation in tax preparation, payroll computation, and reporting saves a tonne of time.

Cons

It has been difficult to integrate it with our current HR and accounting applications.

Review Source

SM

Sixto M.  
HR Generalist  
Wholesale  
Used the software for: 1-2 years

### "hier payroll"

July 4, 2023

4.0

It was overall a great experience.

Pros

The Hier payroll has a user friendly interface

Cons

Generating reports not too specific or detailed

Review Source

SM

Samuel M.  
Accoutant  
Hospital & Health Care  
Used the software for: 1-2 years

### "Amazingly Equipped HR Software for Modern Businesses "

November 8, 2023

5.0

Pros

With Hier Payroll, HR management is easy The software makes processing payrolls easy It is well equipped with lots of HR features

Cons

It is not the most affordable, at least in the market. However, it gets the job done

Review Source

JW

Janet W.  
IT technician  
E-Learning  
Used the software for: 1-2 years

### "Great attendance tracking and reporting solution "

November 13, 2023

5.0

Tracking attendance with an easy to use solution

Pros

I like the friendly easy to use solution in tracking attendance of our members in virtual locations

Cons

I have not had any issue with the tool so far

Review Source

jM

jake M.  
project manager  
Chemicals  
Used the software for: 6-12 months

### "payroll generation enhaced by hier payroll"

September 5, 2023

4.0

a perfect tool in running and creating payrolls, with the ease on accessibility makes it a top-notch tool

Pros

in addition to an intuitive and customizable interface, hier payroll is very accurate and compliant to any institution taxes, reliefs and benefits. being updated with any daily change with tax regulations enables the tool to generate accurate figures on the payroll with ease and efficiency.

Cons

hier payroll might seem technical to a user with little knowledge about this financial tool, some technical features and reports generation call for some experience to produce them. the tool integration capabilities are subjected to improve more so with CRM tools.

Review Source

GM

Genelyn M.  
HR and Admin Officers  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Review"

March 23, 2023

3.0

Good

Pros

Hier payroll helps me with my day to day task from timekeeping to Payroll

Cons

What I likely least about Hier payroll is none

Reason for choosing Hier Payroll

Inexpensive and easy to understand

Review Source

RN

Racheal N.  
Sales and marketing Executive  
Information Technology and Services  
Used the software for: 1-2 years

### " The swanky Dwanky Employee Database and Payroll Manager for our business."

November 15, 2023

5.0

It has helped us in management of our employees, we can easily ma nage their data and information safely.

Pros

Easy to manange the clock in and clock out data of our employees. Helps us to pay our employees on time and with less errors. High Data security. It is Very affordable.

Cons

It has not reached to a point of dislikes.

Review Source

cJ

carl J.  
HRM  
Automotive  
Used the software for: Less than 6 months

### "unleashing the power of hier payroll"

September 5, 2023

4.0

an amazing tool with updated feature in tax matters hence enhancing compliance with set rules. the tool is easy to use and implement hence making it usable to all

Pros

hier payroll comes with an intuitive interface. it easy to implement and navigate through it. it comes with a very efficient customer service, incase of a query the customer support is usually stand-by to assist regardless of mode used to reach them. this improves customer experience. the support team are aware of the day to day problems affecting their product, which can be useful for future development.

Cons

hier payroll calls for perfection especially when filling data for payroll generation, poor feeding of data will results to poor reports. a user has to be experienced and pretty careful for perfect results.

Review Source

cM

christine M.  
software developer  
Computer & Network Security  
Used the software for: 6-12 months

### "pay with hier payroll"

September 6, 2023

4.0

a great tool which is accurate in tax matters which are very sensitive as any blunder may result to expensive law suit.

Pros

hier payroll comes with great value for it's money, comparing it's functions to it's subscription fee, the tool is quite an asset, comes with great accuracy and efficiency. any data fed to the system for payroll generation results to accurate output although accuracy on data input is also a necessity, hier payroll is also updated and compliant to tax deductions and any relief as per an organisation.

Cons

for new beginners, the tool learning curve is slight hence requires time investment to grasp all the features and fully exploit the tool's capabilities.

Review Source

MM

Mose M.  
Accountant  
Information Technology and Services  
Used the software for: 1-2 years

### "The Alpha and polished HR and Payroll Solution. "

November 12, 2023

5.0

The softwate has been the best HR solution for us. The customer help desk is always available to us 24/7.With this incredible software,we can pay our employees on time,accurately and with no errors or delays.

Pros

It easily stores our employees Databases and with the highest security. We cam easily manage all our employees profiles. Ease of use amd and deployment. Sends us real time analytics

Cons

It has been so exceptionally good in delivering to us.

Review Source

PO

Paola O.  
HR Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "An Easily Customizable Payroll Software"

October 8, 2024

4.0

Using Hier Payroll is straightforward and it meets our payroll needs.

Pros

I like that Hier Payroll is cost effective and allows lots of customization. Ability to scale this product makes it ideal for business use.

Cons

Well, no serious flaws with Hier Payroll. It has been amazing.

Switched from

[APS Payroll](https://www.capterra.com/p/99369/Payroll-Solution/)[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/)[Payroll Mate](https://www.capterra.com/p/63592/Payroll-Mate/)

Well, the switch was because it is easy to customize Hier Payroll to meet our needs.

Review Source

VR

Verified Reviewer  
Student nd freelancer  
Computer Software  
Used the software for: Less than 6 months

### "Navigating Employee Profiles, Tracking Attendance, and More with Hier Payroll"

September 30, 2023

5.0

The software probably has analytics and reporting features that let firms learn from HR and payroll data. This can help with decision-making and payroll and HR process optimisation.The programme probably has a feature called an employee database that centralises the management and storage of employee data. This can include specifics like a person's identity, contact information, employment background, and more.

Pros

Hier Payroll offers a significant degree of configuration and customization without requiring additional fees, which is one of its most intriguing features. Many payroll and HR software systems frequently charge extra costs for customising the system to a company's unique requirements.

Cons

I have faced some bug issues after getting update in the application .

Review Source

Similar Products

Featured