--- title: "BrassRing Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BrassRing Software - reviews, pricing plans, popular comparisons to other Talent Management products and more." source_url: "https://www.capterra.com/p/10003158/Infinite-Talent/" page_type: "product" language: "en" --- # BrassRing Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) BrassRing ## What is BrassRing? BrassRing is an applicant tracking system that streamlines talent acquisition through automation and AI-driven insights. It optimizes hiring workflows with the Rules Automation Manager, which applies recruiting processes consistently across organizations. The system features AI-powered candidate matching that reduces resume review time and accelerates hiring decisions. Interview Manager integrates with Microsoft Teams and Outlook for efficient scheduling without leaving the platform. Built on Microsoft Azure-based SaaS infrastructure, BrassRing offers scalability and configurability to create tailored recruitment experiences. The intuitive interface needs minimal training, making it accessible for hiring managers. The system integrates with various HR solutions including assessment tools, background checks, and job boards. Available in over 40 languages, BrassRing functions on any device, supporting talent acquisition needs across global operations. ## What is BrassRing used for? [Recruiting](https://www.capterra.com/recruiting-software/)[Onboarding](https://www.capterra.com/onboarding-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/) Top alternative Featured Overall rating Based on 94 user reviews Reviews sentiment Positive 79% Neutral 15% Negative 6% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BrassRing?[Manage this product listing](https://www.g2.com/products/brassring/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BrassRing 3.9 (94) VS. [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price Contact vendor Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (94) Ease Of Use 4.9 (4,880) Value For Money 3.6 (28) Value For Money 4.8 (3,726) Customer Service 3.9 (86) Customer Service 4.7 (4,013) ## BrassRing alternatives [4.6 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,774)](https://www.capterra.com/p/66908/Workday-HCM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/) [4.3 (320)](https://www.capterra.com/p/168685/Factorial-HR-Software/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168685/Factorial-HR-Software/) ## FAQs about BrassRing Overview ### What problems does BrassRing solve? BrassRing solves high-volume recruiting bottlenecks by centralizing candidate records, interview notes, assessments, and status tracking in one system. It reduces scattered applicant data, manual paperwork, and slow workflow changes through configurable pipelines, automation, and integrations. Recruiters, HR operations teams, hiring managers, and global talent teams benefit most. Answer based on 53 reviews Overview ### Which roles and teams benefit most from BrassRing? BrassRing is most used by recruiting teams, talent acquisition leaders, and HR operations staff who need to manage high-volume hiring workflows. Recruiters use it to track candidates and job postings, while HRIS administrators, consultants, and HR managers support system configuration, reporting, compliance, and process standardization across hiring teams. Answer based on 76 reviews Overview ### What company size and specific industries is BrassRing built for? BrassRing is designed for talent acquisition teams, HR departments, recruiters, and hiring managers at global enterprises, with particular fit for retail organizations and healthcare companies. It is aimed at larger organizations that need recruiting support across enterprise hiring operations in these industries. Features and Usability ### What are the key features of BrassRing? BrassRing includes core talent acquisition features like applicant tracking, candidate profiles, job posting, interview scheduling, and onboarding. Differentiators include configurable workflows through Workbench, automation rules, assessment management, and reporting/analytics with data analysis tools. Reviewers also highlight integrations via API and data mapping for background screening and other HR systems. Answer based on 53 reviews Getting Started and Support ### How good is BrassRing customer support? BrassRing provides strong customer support for many clients, especially during implementation and ongoing account management. Enterprise HR teams often value the partnership approach, responsive guidance, and client success resources, though some organizations note that standard support can feel less personalized and newer feature releases may need follow-up attention. Answer based on 20 reviews Getting Started and Support ### What training and onboarding options does BrassRing offer? BrassRing provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover topic-based learning, documentation offers written reference material, and videos provide self-paced viewing for common tasks and features. Answer based on 8 reviews Getting Started and Support ### What customer support options does BrassRing offer, and how do users rate the experience? BrassRing offers email/help desk, FAQ/forum, phone support, 24/7 live representatives, and chat. Users often describe support as helpful, responsive, and available during implementation, but some report slow resolution times, especially for custom features or complex issues, and note that global support can lack familiarity with specific account configurations. Answer based on 34 reviews Features and Usability ### Is BrassRing easy to use? BrassRing offers a usable interface with solid navigation and customization, but the experience feels mixed for many recruiting teams. Enterprise users often like the configurable workflows and responsive updates, while recruiters and administrators also describe the interface as dated, less intuitive, and sometimes requiring extra training to handle everyday tasks. Answer based on 22 reviews Features and Usability ### What features does BrassRing offer? BrassRing offers broad recruiting features for configurable workflows, candidate management, automation, assessments, and global hiring. Enterprise teams often like its flexibility, scalability, and HR system integrations, but some administrators find parts of the feature set dated, report usability gaps, and mention that new releases can introduce bugs or unfinished functionality. Answer based on 17 reviews ## Features AI summary Based on 2,926 Talent Management reviews Capterra data shows that buyers of Talent Management software rank the following features as their top priorities: - **Applicant Tracking** (**47%** of reviewers rated this feature as critical) - **Employee Management** (**51%**) - **Self Service Portal** (**38%**) BrassRing supports all three features that reviewers rate most highly: **Applicant Tracking**, **Employee Management**, and **Self Service Portal**. Together, these capabilities help businesses manage hiring workflows, maintain employee information, and give staff direct access to important tools and records, allowing teams to work more efficiently across the employee lifecycle. API Application programming interface that allows for integration with other systems/databases Applicant Tracking Find and manage potential candidates and their applications and resumes through the recruiting life cycle Assessment Management Creation, administration, and evaluation of assessments or tests Background Screening Researching and validating a person's criminal, educational, job or financial records Candidate Management Build, track, and maintain relationships with candidates Candidate Profiles Record candidates' information such as role, professional qualifications, experiences, skills or attributes BrassRing 34 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Assessment Management: Creation, administration, and evaluation of assessments or tests - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Candidate Management: Build, track, and maintain relationships with candidates - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Candidate Tracking: Record interactions, notes, and developments with candidates - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Competency Management: Catalog, manage, and develop employee skill sets - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Profiles: Centralized storage for employee data, records, and performance metrics - For Cloud: Software that is accessible through the cloud with an active internet connection - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Interview Management: Create and track interviews with a reminder system - Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resume Parsing: Automates the extraction and analysis of key information from resumes or CVs - Scoring: Automatically calculate score after the assessment - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Succession Planning: Planning, tracking and developing internal talent for future key position filling - Training Management: Track employee/learner's progression through training programs - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.8 (43) 3.8 Based on 43 reviews ## Pricing Value for money 3.6 (28) ### Starting price Free trial available Value for money 3.6 (28) 3.6 Based on 28 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (86) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (86) 3.9 Based on 86 reviews ## User reviews Overall rating 3.9 Based on 94 reviews Filter by rating 5(24) 4(46) 3(18) 2(3) 1(3) Mentioned topic Sorted by most recent AN Anonymous User Technical Recruiter Publishing ### "Kenexa Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 25, 2020 This is a great took for evaluating candiadtes, especially their tech skills. They help us to identify the good candidates that we want to focus on. Pros We mostly use the Kenexa Prove-it feature for employee onboarding and testing. The tests are very easy to understand and straightforward. The test results are also easy to comprehend for the recruiter and hiring manager. Cons Although the test results are very easy to read, I wish the results could be broken down into more categories. The answers are ranked by easy, intermediate, and hard which is very basic. Alternatives considered [iMocha](https://www.capterra.com/p/132140/iMocha/) [eSkill](https://www.capterra.com/p/145759/eSkill/) Reasons for choosing BrassRing Ease of use for recruiter and candidate. Large library of available assessments- both technical and non-tehcnical. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ID Irina D. Recruiter specialist Automotive ### "Great for sourcing, tracking and reporting" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 January 20, 2020 For someone who deals with a great amouny of data, the tool is very good for managing it. You can easily organize candidates into positions, folders, categories or whatever you need and you can also surf through this information. The tool gives you the possibility to add notes, asessments, attachments so that all the information stays in one place. I recommend it for managing a high volume of data. Pros \- You can store a lot of information within the tool and also categorize it very efficiently. If you work with a great number of candidates you can easily organize yourself through creating positions, using folders or using status filters to see candidates in a certain status. - It can be personalized according to business needs and internal procedures. - You can also store relevant information about one candidate: interview forms, tests so it works very well and can be used as the only tool to track applicants. -You can personalize your account however you want: with the filters you need, set the columns you need for databases. Cons \- The reporting section is sometimes hard to use. It may take even few minutes to obtain a report with the information you need. - Simple actions may take quite some time: in order to perform a simple action you may have to use a lot of buttons. User experience could be improved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LG Lisa G. IT Recruiter Information Technology and Services ### "Not enough tests" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 October 15, 2019 Pros We use these tests for our IT prospects. They have a good variety of tests. Cons They need to have more options for tests..they dont have a huge library. Switched from [eSkill](https://www.capterra.com/p/145759/eSkill/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PD Phil D. Corporate Recruiter Staffing and Recruiting ### "Simply a Must Have Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 3, 2019 Very valuable tool I regularly utilize Pros \-Offers everything under the sun -Great selling point to clients when qualifying talent Cons \-Could probably eliminate a number of the items related to very dated software, just clutters the menu Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CH Chanelle H. Project Manger Real Estate ### "Gets the Job Done" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 April 10, 2019 Pros Gets the job done, but I find this to be extremely old school. Cons Interface is antiquated. There are newer softwares that make recruiting more seamless and meet the clients ever-changing needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Tara B. Staffing Specialist/Coordinator Staffing and Recruiting ### "IBM Kenexa - Assess " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 2, 2018 Our company has been able to give more detail about our applicants to customer companies, and been able to verify an applicant's skill level prior to them beginning a job. Pros This software integrates into our database, and has a very wide variety of assessments that can be given to potential employees. Being able to provide these results increases our value to our client companies. We are able to clearly and easily interpret the employee's skill level, and determine whether they are a match to the positions. Cons For a time, the software was not integrating cleanly, and would often interrupt a testing session, causing us to lose out on candidates who became frustrated with the process. However, this has been remedied. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Account Manager- Client Relations Handling Computer Software ### "Nice software with many Bugs till date" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 August 12, 2018 Pros Uploading of the profiles is quite easy, with an ease of access. Cons Auto fetching of the details from the Resume is very very bad, also many times after uploading the profile from vendor portal and followed by completing the Application of the candidate , still it shows as Incomplete. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KL Kat L. Office Administrator Staffing and Recruiting ### "Easy to Use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 24, 2018 Pros Very easy to use, you can create your own tests or batches of tests to send to candidates, doesn't require a lengthy log in process. Cons IBM Kinexa is pretty basic. There aren't a ton of offered customization options. Very simple platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Kevin S. Executive Recruiter Staffing and Recruiting ### "Good tool for evaluating Microsoft Office skills" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 12, 2018 Pros It's easy to use once you know the process. Gives you the option to test people for any version of office and typing speed. There are many other programs that this can test for as well, but we mainly use it for MS Office testing. Can administer from anywhere, and the person taking the test can do it from anywhere. Cons The user interface is not very intuitive. Once you get used to it, it's not so bad. Needs a refresh on the user experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AP Abby P. Recruiter Transportation/Trucking/Railroad ### "Very Detailed Assessments" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 5, 2018 Would be great if we can create a customized assessment, but I like it overall. Pros Most notable pros include: - Detailed assessments results (includes visual charts, follow up questions, expectations, and how to improve) - Ease of use to enroll test takers - 100+ assessments options - Customer service is helpful and prompt Cons I think the search function could be better. It would also be great if we can see a live view of our remaining balance/credits, instead of having to call customer service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/10003158/Infinite-Talent/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.