--- title: "Ship.com Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ship.com Software - reviews, pricing plans, popular comparisons to other Shipping products and more." source_url: "https://www.capterra.com/p/10003183/Ship-com/" page_type: "product" language: "en" --- # Ship.com Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Ship.com ## What is Ship.com? Ship smarter with the most trusted shipping software, Ship.com. Manage and streamline your shipping process through a solution that seamlessly connects with your online store, giving you access to exclusive, discounted shipping rates available through your dashboard. The best part? Shipments are guaranteed - we remove the hassle of shipping by taking care of claims, so you don't have to. ## What is Ship.com used for? [Shipping](https://www.capterra.com/shipping-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ship.com?[Manage this product listing](https://www.g2.com/products/ship-town-ship-com/claim_requests/new?auto=true) ## Ship.com Overview Updated August 2026 AI summary Ship.com provides small and midsize businesses with shipping management tools that cover order processing, shipment tracking, label printing, and invoice management. Supporting both ground and freight shipping, the platform offers features such as real-time updates, delivery tracking, and integration with third-party systems. Ship.com is available as a cloud-based, Mac, and Windows solution for flexible deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ship.com 0.0 VS. [4.9 (473)](https://www.capterra.com/p/178663/AfterShip/reviews/) Starting Price Contact vendor Starting Price $11 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (500) Value For Money 0.0 (0) Value For Money 4.7 (452) Customer Service 0.0 (0) Customer Service 4.9 (430) ## Ship.com alternatives [ShipTime](https://www.capterra.com/p/198849/ShipTime/) [4.6 (500)](https://www.capterra.com/p/198849/ShipTime/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198849/ShipTime/) [Easyship](https://www.capterra.com/p/170399/Easyship/) [4.4 (288)](https://www.capterra.com/p/170399/Easyship/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170399/Easyship/) Highest Rated [Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/) [4.9 (1,006)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172133/Pirate-Ship/) [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) ## FAQs about Ship.com Overview ### What company size and specific industries is Ship.com built for? Ship.com is designed for small e-commerce businesses and the owners who run them. It fits companies in online retail that need shipping support, making it a better match for smaller merchants rather than mid-market or enterprise organizations. Features and Usability ### What are the key features of Ship.com? Ship.com includes EDI for electronic document exchange, plus shipping management features such as freight shipping, ground shipping, label printing, and shipping labels. It also offers order management, purchase order management, invoice management, shipment price calculation, and tracking tools including package tracking, order tracking, delivery tracking, and status tracking. Integrations ### Which third-party tools and platforms does Ship.com integrate with? Ship.com integrates with 2 third-party platforms: PayPal and Shopify. These catalog integrations cover payment and ecommerce workflows, giving Ship.com connections to two common business systems used for online transactions and order management. Getting Started and Support ### What training and onboarding options does Ship.com offer? Ship.com provides videos as its training option for teams getting started. Videos can support self-paced learning and allow users to review setup steps and feature guidance as needed. No other training formats are confirmed in the catalog data. Getting Started and Support ### What customer support options does Ship.com offer? Ship.com provides email/help desk support, FAQ/forum resources, a knowledge base, phone support, 24/7 live rep assistance, and chat. No reviewer sentiment about support quality is available in the catalog data, so the support experience cannot be characterized further. ## Features AI summary Based on 3,198 Shipping reviews Capterra data shows that buyers of shipping software rank the following features as their top priorities: - **Shipping Labels** (**61%** of reviewers rated this feature as critical) - **Label Printing** (**57%**) - **Parcel Shipping** (**61%**) Ship.com supports **Shipping Labels** and **Label Printing**, giving teams the tools to create and print carrier-ready labels from one system. However, it does not offer **Parcel Shipping**. Instead, it provides other highly rated shipping features, including **Shipment Price Calculation** (**55%**), **Shipment Tracking** (**52%**), and **Package Tracking** (**52%**), which help businesses compare costs, monitor deliveries, and keep orders moving with better visibility. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Delivery Tracking Track item deliveries through dispatch notifications, status and location tracking, and ETA updates EDI Transfer of data from one computer system to another Freight Shipping Shipping products/goods by land, sea or air Ground Shipping Shipping products/goods by land Ship.com 21 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - EDI: Transfer of data from one computer system to another - Freight Shipping: Shipping products/goods by land, sea or air - Ground Shipping: Shipping products/goods by land - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Label Printing: Process of printing custom labels through various methods. - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Package Tracking: Track the parcel or consignment delivery status - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Updates: Receive system updates as soon as any changes are made - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial available ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Shopify](https://www.capterra.com/p/83891/Shopify/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.