# DoubleTick Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about DoubleTick Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more. Source: https://www.capterra.com/p/10003201/Double-Tick --- # DoubleTick Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) DoubleTick ## What is DoubleTick? Sell your B2B/B2C products 7x faster using WhatsApp Business API on mobile. Use a single WhatsApp green-tick number, reach unlimited customers on WhatsApp with bulk broadcast messaging, and manage leads/customers easily by assigning chats across teams with specific roles. Do Direct order booking on WhatsApp: Using DoubleTick AI-based image recognition, when customers send you product photos back, you can add those products to the customer cart without opening your website. ## What is DoubleTick used for? [Sales Enablement](https://www.capterra.com/sales-enablement-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹220.73 Per User, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DoubleTick?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.quicksell.co&name=DoubleTick) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DoubleTick 4.5 (2) VS. [4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price ₹220.73 Per User, Per Year Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (2) Ease Of Use 4.0 (965) Value For Money 3.0 (2) Value For Money 4.2 (788) Customer Service 1.5 (2) Customer Service 4.0 (760) ## DoubleTick alternatives [4.7 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.2 (569)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting price $27.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars ## FAQs about DoubleTick Overview ### What company size and specific industries is DoubleTick built for? DoubleTick is designed for merchants of all sizes, especially B2B, B2C, and D2C businesses that use WhatsApp to engage end customers and book orders directly. It is a fit for retail, distribution, and other customer-facing sales operations that rely on mobile communication. Features and Usability ### What are the key features of DoubleTick? DoubleTick offers API access, CRM, and contact management for handling customer records and messaging data. Its marketing automation features include chatbot support, customer segmentation, drip campaigns, mass texting, and monitoring, covering outbound communication, audience targeting, and campaign tracking. Integrations ### Which third-party tools and platforms does DoubleTick integrate with? DoubleTick integrates with Google Sheets, LeadSquared, Pabbly Connect, QuickSell, Shopify Product Options App, Tally on Cloud, Tally-I/O, WooCommerce Zoho Plugin, Zapier, Zoho CRM Plus, and Zoho Commerce. These catalog integrations cover spreadsheets, CRM, automation, e-commerce, and form workflows. Getting Started and Support ### What training and onboarding options does DoubleTick offer? DoubleTick provides in-person training for teams that need guided setup and product instruction on site. This format supports direct interaction with trainers and can be used for walkthroughs, feature explanations, and practical onboarding materials during scheduled sessions. Getting Started and Support ### What customer support options does DoubleTick offer? DoubleTick provides phone support for customer help. No reviewer feedback about support is available, so user experience details such as response speed or helpfulness cannot be confirmed from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Drip Campaigns 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Send automated marketing emails based on user actions over a predetermined period Mass Texting 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time API Application programming interface that allows for integration with other systems/databases Chatbot AI-based platform which conducts a conversation via auditory or textual methods CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system DoubleTick 9 features Application programming interface that allows for integration with other systems/databases AI-based platform which conducts a conversation via auditory or textual methods Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Process of dividing customers into groups based on common characteristics Send automated marketing emails based on user actions over a predetermined period Automate workflows and trigger campaigns based on customer actions Send messages to multiple subscribers at the same time Observe and track the demand, usage, progress or quality of a system, product, or user Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 3.0 (2) Free Trial Basic ₹220.73 Per User,Per Year Value for money 3.0 (2) 3.0 Based on 2 reviews ## Integrations [ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[ Pabbly Connect](https://www.capterra.com/p/205994/Pabbly-Connect/)[ Zoho CRM Plus](https://www.capterra.com/p/182207/Zoho-CRMPlus/)[ Zoho Commerce](https://www.capterra.com/p/230854/Zoho-Commerce/)[ Woocommerce Zoho Plugin](https://www.capterra.com/p/186629/Woocommerce-Zoho-Plugin/)[ Tally-I/O](https://www.capterra.com/p/188488/Tally-I-O/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 1.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 1.5 (2) 1.5 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Lead Engineer Information Technology and Services ### "Good Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 January 18, 2025 DoubleTick: Good experience overall with chatbot messages. Pros They are giving lot of features and also chatbpt having lot of features. Cons they have lot of third party inetgrations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SH Sans H. HR manager Human Resources ### "Pricing is too High, No Customer Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 6/10 December 19, 2024 Overall I don't have good experience, the pricing is too high Pros They have multiple integration and many features. Cons Pricing is too high and no Customer support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.