--- title: "X-Mart Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about X-Mart Software - reviews, pricing plans, popular comparisons to other Retail Management Systems products and more." source_url: "https://www.capterra.com/p/10003248/X-Mart/" page_type: "product" language: "en" --- # X-Mart Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) X-Mart ## What is X-Mart? We offer tailored tech solutions for both B2B & B2C E-Commerce. Our software boosts conversion with excellent design & ease of use. 11/7 tech support guarantees secure operation. Our omnichannel platform offers a consistent experience across all channels, making it easy for customers to interact with your business. We work as a solution-focused partner, providing secure payments, innovative solutions, and automated delivery options. We prioritize exceptional design, top-notch customer service. ## What is X-Mart used for? [Shopping Cart](https://www.capterra.com/shopping-cart-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[B2B eCommerce Platform](https://www.capterra.com/b2b-ecommerce-platform-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $500 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for X-Mart?[Manage this product listing](https://www.g2.com/products/x-mart/claim_requests/new?auto=true) ## X-Mart Overview Updated September 2026 AI summary X-Mart is a B2B eCommerce platform for businesses of all sizes, offering catalog and customer management, inventory control, order management, and mobile access. It supports multi-channel operations, product data management, shipping, and advanced reporting. Available on cloud and mobile devices, X-Mart helps companies coordinate commerce workflows, manage orders, and maintain product information across locations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### X-Mart 4.8 (16) VS. [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price $500 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (16) Ease Of Use 4.0 (16) Value For Money 4.5 (13) Value For Money 3.9 (11) Customer Service 4.7 (15) Customer Service 3.8 (11) ## X-Mart alternatives Highest Rated [Kentro](https://www.capterra.com/p/268142/Kentro/) [4.9 (16)](https://www.capterra.com/p/268142/Kentro/reviews/) Starting price $225.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/268142/Kentro/) [Algolia](https://www.capterra.com/p/148915/Algolia-Search/) [4.7 (74)](https://www.capterra.com/p/148915/Algolia-Search/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148915/Algolia-Search/) [SellerChamp](https://www.capterra.com/p/179124/SellerChamp/) [4.4 (111)](https://www.capterra.com/p/179124/SellerChamp/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/179124/SellerChamp/) [fabric](https://www.capterra.com/p/215448/Fabric/) [4.5 (15)](https://www.capterra.com/p/215448/Fabric/reviews/) Starting price $6000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/215448/Fabric/) ## FAQs about X-Mart Overview ### Which roles and teams benefit most from X-Mart? X-Mart is most used by operations managers, inventory coordinators, and technology teams that need tighter control over daily workflows. IT leaders, developers, and support staff use it to manage systems and resolve issues, while operations and industrial roles rely on it for inventory visibility, process coordination, and execution across locations. Answer based on 16 reviews Overview ### What company size and industries is X-Mart built for? X-Mart is built mainly for small businesses, which make up 81% of reviewers, especially in computer software at 19%. It targets custom software markets across food businesses, retail and eCommerce, manufacturing and logistics, healthcare, financial services, and tech companies, with additional reviewer presence in automotive and computer and network security at 6% each. Answer based on 16 reviews Features and Usability ### What are the key features of X-Mart? X-Mart offers eCommerce management features such as shopping cart, product catalog, order management, inventory control, and payment processing. It also includes customer management tools, promotions management, abandoned cart saver, loyalty program, multi-currency, multi-location, and reporting and analytics for sales, shipments, and real-time updates. Integrations ### Which third-party tools and platforms does X-Mart integrate with? X-Mart integrates with 8 third-party tools and platforms, including WhatsApp, AWS CloudFormation, AWS Config, Google Ads, HubSpot Marketing Hub, HubSpot Sales Hub, Instagram, and PinPoint. The catalog covers cloud infrastructure, marketing, sales, and messaging connections. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does X-Mart offer? X-Mart provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced review and feature checks. Getting Started and Support ### What customer support options does X-Mart offer? X-Mart provides email/help desk, phone support, and chat. These channels give users multiple ways to contact support, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 691 Retail Management Systems reviews Capterra data shows that buyers of B2B eCommerce Platform rank the following features as their top priorities: - **Catalog Management** (**41%** of reviewers rated this feature as critical) - **Customer Management** (**41%**) - **Order Management** (**48%**) X-Mart supports all three of the features reviewers rate most important: **Catalog Management**, **Customer Management**, and **Order Management**. Together, these capabilities help businesses maintain accurate product information, manage buyer relationships more effectively, and handle orders from purchase through fulfillment, allowing teams to run day-to-day commerce operations with greater consistency and control. Catalog Management 4.6 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price Order Management 4.7 (12) 25.00% of 12 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Mobile Access 4.5 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Inventory Control 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Monitor product stock levels Payment Options 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more Customer Management 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Store and organize information about customers and previous interactions X-Mart 97 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Abandoned Cart Saver: Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - B2B: Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc. - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Categorization/Grouping: Organize and group data or items based on various criteria - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Service: Provide a customer-facing app that enables customers to request rides from a taxi or limousine and communicate with taxi company managers. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Filtering: Find & retrieve relevant data or documents - For B2B: Serves B2B organizations - For eCommerce: Intended to be used by online stores - For Small Businesses: Designed for small businesses - Forecasting: Form predictions based on past and present data/trends - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Ground Shipping: Shipping products/goods by land - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Multi-Vendor: Designed for multiple vendors - Omnichannel: Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel. - Online Catalog: An online catalog of inventory that customers can view - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Payment Options: Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS) Integration: Integrates with point of sale (POS) systems - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Product Catalog: Present a catalog of inventory that customers can view - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Products: Allows users to add and remove products and details such as price or item description - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement - Remote Order Entry: The ability to enter orders from a remote location such as a computer, mobile, or tablet. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Rewards Points: A type of incentive earned through making purchases in select categories. - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Management: Manage and track orders being shipped to customers - Shipping Services Integration: Integrates with shipping services - Shopping Cart: Checkout of online store - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Tracking: Track shipments from warehouse to the destination, including drop shipments and multilocation shipping. - Web/Mobile App Development: Create/edit commerce applications for mobile devices and/or web - Website Analytics: Track and analyze information regarding website visitors - Website Management: Built-in website builder or integration with third-party site - Website Personalization: Customize website features --- Get Advice We can help you find the software with the features you need. Features 4.4 (16) 4.4 Based on 16 reviews ## Pricing Value for money 4.5 (13) Basic $500.00 Flat Rate,Per Month Value for money 4.5 (13) 4.5 Based on 13 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[ HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[ AWS CloudFormation](https://www.capterra.com/p/205397/CloudFormation/)[ PinPoint](https://www.capterra.com/p/28370/PinPoint/)[ AWS Config](https://www.capterra.com/p/205398/AWS-Config/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (15) 4.7 Based on 15 reviews ## User reviews Overall rating 4.8 Based on 16 reviews Filter by rating 5(12) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent GA Gloria A. Front end Engineer Program Development ### "Software 100% recomendado" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 18, 2023 Pros Con X-Mart se puede conocer el estado del pedido en cada momento, eso ninguna otra plataforma te lo provee. Además se pueden administrar las compras ya sea por pick-up o delivery. Cons No me resulto complicado el uso/implementación/funcionalidad de los productos del X-Mart porque en nuestra empresa ya sabíamos de que se trataba. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FM Faibert M. Development Manager Telecommunications ### "Acerca del uso de X-Mart" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 16, 2023 Pros Es un producto fácil de usar y muy intuitivo, las integraciones realmente son muy facil de usar y seguras. Cons Cuando se usa la aplicación y el telefono tiene el tamaño muy grande de las letras la aplicacion no fucnona muy bien porque no se ve bien. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reasons for choosing X-Mart Por la facilidad de las inetgraciones que ofrece X-mart Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AV Andreina V. Ingeniero Industrial Health, Wellness and Fitness ### "Excelente solución para el flujo de ventas " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 10, 2023 Pros Es muy funcional, conoce los gustos y características de cada uno de los usuarios, es de fácil uso, desde el momento del registro del cliente hasta la entrega del producto. Acepta diferentes tarjetas de crédito, el soporte técnico ayuda en tiempo real y ayuda en cualquier duda o dificultad. Cons Debería abarcar mas zonas y ser mucho mas competitivo en precios. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP Jose P. Regional Inventory Senior Coordinator Computer & Network Security ### "Excelente aplicación para la gestión de envios" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 1, 2023 Pros Me parece una aplicación muy amigable, la gestión y seguimiento de los envios es bastante precisa. Cons La aplicación cumple con mis espectativas, solo podria indicar que en algunos momentos se a colgado por algunos minutos Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KT kevin T. politologo Environmental Services ### "Excelente herramienta de compra." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 29, 2023 La plataforma muestra un diseño fácil, cómodo y sencillo a la hora de dar inicio a los procesos requeridos, de igual forma, se muestra como una herramienta precisa y con un balance positivo entre resultados y costos. Pros Es un ecosistema flexible a través del cual se logra una integración bastante completa entre los objetivos que se tienen a la vista y los resultados logrados. Existe la presencia de un balance completo, mediante el cual podrás verificar el avance y movilidad de las metas adquiridas. Cons Se podría solventar ciertos errores que pueden evidenciar en los cambios de estados de los pedidos que se están procesando. En la medida que se apliquen correcciones, estos errores podrían dejarse a un lado y, la capacidad de procesamiento de la información es lenta. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Andreina G. Coach Professional Training & Coaching ### "Excelente aplicación " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 April 27, 2023 Pros Interface amigable fácil de usar es muy rápido y confiable Cons Hasta ahora no he conseguido ninguna característica que me desagrade o requiera mejora Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RL Rutman L. Operations Manager Automotive ### "Excelente software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 23, 2023 En general es un buen software que ayuda a optimizar el trabajo teniendo menos aplicaciones en uso Pros Es muy fácil de usar, muy intuitivo y versátil Cons Algunas opciones aún no las entiendo, sería bueno contar con algunos tutoriales Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VM Vanesa M. Lic Relaciones Industriales Computer Software ### "Excelente herramienta de multifunción" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 10, 2023 Es una herramienta con gran potencial. Pros Es de fácil manejo, intuitiva ideal para eCommerce ofreciendo soluciones practicas para la gestión de determinados productos. Cons Por ser una herramienta nueva, desconozco ciertas funciones de la misma. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Mateo M. Consultor Marketing and Advertising ### "un ecommerce con alcance omnicanal" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 29, 2023 Pros Que se vuelve un partner tecnológico y un soporte invaluable en las tareas diarias Cons Es una excelente plataforma. Ahora con el cambio que hubo en GDS han sabido sortear muy bien los cambios en la visualización de data. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CD Cecilia D. Operations Information Technology and Services ### "Facilidad de uso" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 March 29, 2023 Pros Su facilidad de uso y la forma rápida de poder encontrar las cosas Cons Que haya que volver a loggearse después de un tiempo inactivo. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/10003248/X-Mart/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.